Amendment 0001.pdf

N0024425Q0017

NAVSUP FLC SAN DIEGO

REGIONAL CONTRACTS (CODE 200)

3985 CUMMINGS ROAD

BLDG 116- 3RD FLOOR

SAN DIEGO CA 92136-4200

RP000725RC00F4C

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of Amendment 0001 is to extend the soliciation close date from 20 NOV 2024 at 11:00AM (PST) to 22 NOV 2024 at 11:00AM

(PST) and provide answ ers to industry questions, a revised copy of the PWS and Key Qualif ications. All changes in RED font.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 10

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 19-Nov-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N0024425Q0017

X 9B. DATED (SEE ITEM 11)

13-Nov-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

19-Nov-2024

CODE

NAVSUP FLC SAN DIEGO

REGIONAL CONTRACTS (CODE 200)

3985 CUMMINGS ROAD

BUILDING 116 - 3RD FLOOR

SAN DIEGO CA 92136-4200

N00244 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE N00244

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

Q1. Please clarify key personnel requirements. Section 1.6.10 specifies the Navy Inspector General Hotline

Tracking System Program (NIGHTS) Manager and Audit Assessment Coordinator is key. Page 11 of 49 specifies the System Support Specialist is key. – Section 1.6.10 specifies the Navy Inspector General Hotline Tracking

System Program (NIGHTS) Manager and Audit Assessment Coordinator is key has been removed from the

PWS.

Q2. How many key team members, if any, need to be named in the proposal? – One (1), Mr. Jaime Sebastian

Q3. The key personnel requirement in Technical Exhibit 2 requires recent hands-on experience with specific on-board systems. Will the Government consider modifying the requirements of 10 years of recent hands-on experience with shipboard NTCSS Applications and experience working with NTCSS within the last five years.? – Yes, that is correct

Q4. How many key personnel resumes, if any, are required in the proposal? – No resumes are required

Q5. What is the incumbent contract number? – Coastal Management Solutions Inc.

Q6. What is the anticipated, or historical, labor mix? -- One (1) Information System Analyst

Q7. What is the anticipated, or historical, number of hours by labor category? -- 1848 hours

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 20-Nov-2024 11:00 AM to 22-Nov-2024 11:00 AM.

The following have been modified:

ADP SUPPORT KEY QUALIFICATIONS

System Support Specialist: Key Person (1)

Security Clearance: No

Education: Bachelor’s Degree or equivalent experience

Experience Requirements:

Five years of recent experience with NMCI Enterprise Tool (NET).

Five years of recent experience with installation, maintenance and accountability of Government Furnished

Equipment (GFE).

Five years of recent experience in troubleshooting network problems, ensuring network connectivity, analyzing hardware and software issues, and performing corrective and preventive measures on workstations.

Five years of recent experience in Navy's Cybersecurity policy.

*”Recent” means experience obtained within the last five years.

PERFORMANCE WORK STATEMENT

Program Analysis and Administrative Support Services

COMNAVSURFPAC INSPECTOR GENERAL

1. GENERAL: This is a non-personal services contract to provide System Support Services to Commander, Naval

Surface Force, U.S. Pacific Fleet (COMNAVSURFPAC). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide Naval Tactical Command Support System

(NTCSS) support to accomplish the TYCOM ADP requirements. The contractor shall provide technical support services including Life Cycle Management; Computer Hardware and Software Support; User Training; LAN

Maintenance and Operation; Navy/Marine Corps Intranet (NMCI) Support; and Continuity of Operations (COOP)

Operations. The contractor shall perform to the standards in this contract.

1.2 Background: Type Commander (TYCOM) staffs provide Automated Data Processing (ADP) and Management

Information System services to ships and shore activities for Automated Information Systems (AIS) operations.

The TYCOM is also responsible for managing, operating, and maintaining Continuity of equipment to support ships and shore activities.

1.3 Objectives: The contractor shall provide technical support services to COMNAVSURFPAC ships and shore activities.

1.4 Scope: COMNAVSURFPAC requires system support services. These services include providing Life Cycle

Management (LCM) of Management Information Systems currently installed in support of TYCOM operations.

UNIX Operating System, LINUX Operating System; Microsoft Server Operating System; and Microsoft Windows

Workstation.

Additionally, the contractor shall review Government equipment and provide inventory, hardware and software requirements on a bi-annual basis. The recommended hardware and software requirements shall include information to allow the Government to develop a procurement package including equipment nomenclature, model number, part number, specifications, estimated price, and vendor-related information. Upon TYCOM review and approval of the recommended hardware and software support requirements, the contractor shall prepare an

Abbreviated System Decision Paper (ASDP) as the basis for acquiring information technology products and documenting functional requirements.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year: 1 December 2024 – 30 November 2025

Option Year I: 1 December 2025 – 31 May 2026

1.6 General Information

1.6.1 Quality Control The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 5 days after contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his Quality Control system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730-1530

Monday thru Friday except Federal holidays (mentioned below) or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The exception to the hours of availability must be approved by the Contracting Officer Representative (COR). The

Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the

Contractor shall keep in mind that the stability and continuity of the workforce are essential.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Independence Day

1.6.4 Place of Performance: The work to be performed under this contract will be performed at

COMNAVSURFPAC, Naval Base San Diego, Building 127 or on ship or at shore activities as requested by the

Technical Point of Contact (TPOC).

1.6.5 Type of Contract: The government will award a Firm Fixed Price Order.

1.6.6 Security Requirements: Contractor personnel performing work under this contract must have a Secret

Clearance and NIGHTS user ID at time of the proposal submission, and must maintain the level of security required for the life of the contract.

1.6.7 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other

Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the

Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the

Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: REMOVED

1.6.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.11 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract shall sign a ‘Non-Disclosure Agreement’ in accordance with Organizational Conflict of Interest Clause.

These personnel may be removed from the worksite if the Inspector General determines, in his sole discretion, that the contractor employee has compromised or otherwise exploited Personal Identifying Information (PII), or has released any investigation, audit, inspection, or related information without the express permission of the Inspector

General.

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AO Approving Official

APC Agency Program Coordinator

CAC Common Access Card

CAGE Commercial and Government Entity

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CNSP COMNAVSURFPAC

COMNAVSURFPAC Commander, Naval Surface Force, Pacific Fleet

COMPACFLT Commander, U. S. Pacific Fleet

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

CVS Contractor Verification Systems

DOD Department of Defense

DON Department of Navy

FAD Facility Access Determination

FAR Federal Acquisition Regulation

FSO Facility Security Officer

GTCC Government Travel Charge Card

HIPAA Health Insurance Portability and Accountability Act of 1996

HQ Headquarters

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

NACLC National Agency Check with Local Agency and Credit Check

NIGHTS Naval Inspector General Hotline Tracking System

NISP National Industrial Security Program

NCIS National Criminal Investigative Service

NISPOM National Industrial Security Program Operations Manual

OOS Out-of-Service

OPM Office of Personnel Management

OSHA Occupational Safety and Health Administration

POV Privately Owned Vehicle

PII Personally Identifiable Information

PMO Program Management Office

RO Reviewing Official

SECNAV Secretary of Navy

STARS-FL Standard Accounting and Reporting System – Field Level

WAWF Wide Area Workflow

3. GOVERNMENT FURNISHED ITEMS:

3.1 The Government will provide furnished workspace, furnishings, office supplies, fax, document reproduction capability, and all computer resources including access to terminals, printers, software, data, and communication networks. The contractor shall only use Government-provided items to accomplish tasks required under this PWS.

Personal or company use of phones, utilities, computers, printers, copiers, etc. not directly related to required services is strictly prohibited. The contractor shall not remove any Government-provided items from the worksite without express written permission of the COR or his/her designated representative.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the

Defense Security Service. The Contractor’s employees, performing work in support of this PWS shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment 1.

5. SPECIFIC TASKS:

The contractor shall provide the effort described herein for Program Management and support services to CNSP operating forces and shore activities. Tasks include (with corresponding PWS paragraph number): 5.1 User

Training Support 5.2 Maintenance and Operation NMCI Support 5.3 NMCI Support

5.5 Computer Hardware Support. Support Tasks specifics as follows:

5.1. User Training Support: The contractor shall provide NTCSS Hardware, Software, and LAN Administration training to Fleet personnel upon unit request. The Contractor shall provide:

5.1.1. The contractor shall conduct LAN training that shall cover Microsoft Windows 10: however, LAN training shall be modified if LAN management software used in the Fleet changes. LAN training seminars shall include Basic and Intermediate Windows LAN Administration. LAN Administration training on a one-on-one basis may also be required.

5.1.2. The contractor shall develop, present, and update training material. Updates to training material may be required with updates in technology.

5.2. NMCI Maintenance and Operation. The contractor shall provide technical support of COMNAVSURFPAC classrooms in Naval Base San Diego, Building 127.

5.2.1 The contractor shall provide infrastructure fault analysis, troubleshooting and coordinate repairs of all components and devices, such as: Routers/Switches, Domain controllers, Application Servers, Workstations, and Network Printers.

5.2.2 The contractor shall also create and maintain all users accounts, resolve trouble reports, and correct hardware and software problems.

5.2.3 REMOVED

5.3. NMCI Support. The contractor shall act as the Technical Representative for all NMCI-related matters to

COMNAVSURFPAC personnel in Naval Base San Diego, Building 127 and subordinate activities on Naval Base

San Diego, including Naval Surface and Mine Warfighting Development Center (SMWDC), Commander, Littoral

Combat Ships Squadron One (LCSRON), and Real-time Reutilization Asset Management (RRAM) Warehouse.

5.3.1. The contractor shall maintain an inventory of all NMCI assets assigned to COMNAVSURFPAC personnel (military, civilian, and contractor) in Naval Base San Diego, Building 127

5.3.2. The contractor shall provide NMCI network troubleshooting and fault isolation.

5.3.3. The contractor shall initiate submission of trouble calls to NMCI Trouble Desk for resolution involving NMCI workstations and printer.

5.4. Computer Hardware and Software Support: The contractor shall provide technical support services associated with the operation and maintenance of TYCOM ADP operations. This shall include functional testing of Navy unique and off-the-shelf hardware and software interfaces with existing Management Information Systems. Upon successful completion of functional testing and compatibility with existing Navy System/Subsystem, the contractor shall install and integrate the Navy unique and off-the-shelf hardware and software into the TYCOM ADP operations.

5.4.1. The contractor shall provide preventive maintenance services, hardware fault troubleshooting, and corrective maintenance actions including removal/replacement of electronic circuit card assemblies such as

Motherboard, Power Supply Module, Video Display Card, Central Processing Unit (CPU), Random-access

Memory (RAM), and any internal/external interface cable that are integral components of Government

Furnished Equipment (GFE) and Commercial Off The Shelf (COTS) hardware platform including

NTCSS/AN/UYK-158A(V) 10 System/Subsystem, IBM compatible Domain Controllers, Applications

Servers, Workstations, and Printers, in addition to various audio visual equipment.

5.4.2. REMOVED

5.5. REMOVED

5.5.1. REMOVED

5.5.2. REMOVED

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall adhere to all applicable DOD regulations and procedures pertinent to this position. These include the following:

OPNAVINST 5100 (Series), Navy Occupational Safety and Health (NAVOSH) Program

DON Civilian Human Resource Manual

OPNAVINST 3120.32 (Series), Standard Operation and Regulations of U.S. Navy

OPNAVINST 5000.52 (Series), Command Evaluation Program

SECNAVINST 5200.35 (Series), DoN Managers’ Internal Control Program

SECNAVINST 5040.3 (Series), Inspections Within the DoN

SECNAVINST 5216.5 (Series) Department of the Navy Correspondence Manual

COMNAVSURFPACINST 5200.35 (Series) COMNAVSURFPAC MIC Program

COMNAVSURFPACNOTE 5200, COMNAVSURFPAC Annual MIC Plan

7. Attachment/Technical Exhibit List:

7.1. Attachment 1 Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2 Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required-usually a shall statement

Standard Performance Threshold

(This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of

Surveillance

PRS #1

The contractor shall provide lifecycle management

(PWS 3.1.1)

- Prepare Bi-annual

Hardware/Software

- Prepare Abbreviated

System Decision Paper

(ASDP)

- Required deliverable are provided IAW paragraph

4.0

100% Inspection by COR

PRS #2

The contractor shall provide

Hardware and Software

Support (PWS 3.2)

The contractor shall provide

User Support training

(PWS 3.3)

The contractor shall provide

NMCI support (PWS 3.5)

The contractor provided

Hardware/Software

Support, User Training, and NMCI Support

No more than one customer compliant per month

Validated Customer

Complaints by COR

PRS #3

The contractor shall provide

LAN Maintenance and

Operations

(PWS 3.4)

The contractor provided monthly Operational

Status Report of Local

Area Network Systems

- Required deliverables are provided IAW paragraph 4.0

100% Inspection by COR

PRS #4 REMOVED

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Daily Status Report

(PWS para 1.4)

Bi-annually (30

December/30 June)

1 (hard copy and electronic)

Word Document Contracting Officer

Representative (COR)

Abbreviated System

Decision Paper

(ASDP)

(PWS para 1.4)

Bi-annually (30

December/30 June)

1 (hard copy and electronic)

Word Document Contracting Officer

Representative (COR)

Operational Status

Report of Local Area

Network Systems

(PWS para 5.2)

Monthly (by 30th) 1 (hard copy and electronic)

Word Document Contracting Officer

Representative (COR)

Status Report on

COOP Equipment

(PWS para 5.4.2)

REMOVED

Repair Requisition

Packages

(PWS para 5.4.2)

As required 1 (hard copy and electronic)

Word Document Contracting Officer

Representative (COR)

(End of Summary of Changes)