N0018918RZ075-00001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to provide questions and answ ers, and attach the QASP and CAP documents. The solicitation close date remains unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 19

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 21-Jun-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N0018918RZ075

X 9B. DATED (SEE ITEM 11)

13-Jun-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Jun-2018

CODE

NAVSUP FLC NORFOLK PHILADELPHIA OFFICE

ATTN: IVAN VARELA

700 ROBBINS AVENUE, BLDG. 2B

PHILADELPHIA PA 19111-5083

N00189 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N0018918RZ075

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

CAP

CONTRACT ADMINISTRATION PLAN (CAP)

FOR FIXED PRICE CONTRACTS

In order to expedite the administration of this contract, the following delineation of duties is provided. The names, addresses and phone numbers for these offices or individuals are included elsewhere in the contract award document. The office or individual designated as having responsibility should be contacted for any questions, clarifications, or information regarding the administration function assigned.

1. The Procuring Contract Office (PCO) is responsible for:

a. All pre-award duties such as solicitation, negotiation and award of contracts.

b. Any information or questions during the pre-award stage of the procurement.

c. Freedom of Information inquiries.

d. Changes in contract terms and/or conditions.

e. Post award conference.

2. The Contract Administration Office (CAO) is responsible for matters specified in the FAR 42.302 and DFARS

42.302 except those areas otherwise designated as the responsibility of the Contracting Officer's Representative (COR) or someone else herein.

3. The paying office is responsible for making payment of proper invoices after acceptance is documented.

4. The Contracting Officer's Representative (COR) is responsible for interface with the contractor and performance of duties such as those set forth below. It is emphasized that only the PCO/CAO has the authority to modify the terms of the contract. In no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the Government. If in the opinion of the contractor an effort outside the scope of the contract is requested, the contractor shall promptly notify the PCO in writing. No action may be taken by the contractor unless the PCO or CAO has issued a contractual change. The COR duties are as follows:

a. Technical Interface

(1) The COR is responsible for all Government technical interface concerning the contractor and furnishing technical instructions to the contractor. These instructions may include: technical advice/recommendations/clarifications of specific details relating to technical aspects of contract requirements;

milestones to be met within the general terms of the contract or specific subtasks of the contract; or, any other interface of a technical nature necessary for the contractor to perform the work specified in the contract. The COR is the point of contact through whom the contractor can relay questions and problems of a technical nature to the

PCO.

(2) The COR is prohibited from issuing any instruction which would constitute a contractual change.

The COR shall not instruct the contractor how to perform. If there is any doubt whether technical instructions contemplated fall within the scope of work, contact the PCO for guidance before transmitting the instructions to the contractor.

b. Contract Surveillance

(1) The COR shall monitor the contractor's performance and progress under the contract. In performing contract surveillance duties, the COR should exercise extreme care to ensure that he/she does not cross the line of personal services. The COR must be able to distinguish between surveillance (which is proper and necessary) and supervision (which is not permitted). Surveillance becomes supervision when you go beyond enforcing the terms of the contract. If the contractor is directed to perform the contract services in a specific manner, the line is being crossed. In such a situation, the COR's actions would be equivalent to using the contractor's personnel as if they were government employees and would constitute transforming the contract into one for personal services.

(2) The COR shall monitor contractor performance to see that inefficient or wasteful methods are not being used. If such practices are observed, the COR is responsible for taking reasonable and timely action to alert the contractor and the PCO to the situation.

(3) The COR will take timely action to alert the PCO to any potential performance problems. If performance schedule slippage is detected, the COR should determine the factors causing the delay and report them to the PCO, along with the contractor's proposed actions to eliminate or overcome these factors and recover the slippage. Once a recovery plan has been put in place, the COR is responsible for monitoring the recovery and keeping the PCO advised of progress.

(4) If the Contractor Performance Assessment Reporting System (CPARS) is applicable to the contract you are responsible for completing a Contractor Performance Assessment Report (CPAR) in the CPARS Automated Information System (AIS). The initial CPAR, under an eligible contract, must reflect evaluation of at least 180 days of contractor performance. The completed CPAR, including contractor comments if any, (NOTE: contractors are allowed 30 days to input their comments) should be available in the CPARS AIS for reviewing official (PCO) review no later than 270 days after start of contract performance. Subsequent CPARs covering any contract option periods should be ready at 1-year intervals thereafter.

c. Invoice Review and Approval/Inspection and Acceptance

(1) The COR is responsible for quality assurance of services performed and acceptance of the services or deliverables. The COR shall expeditiously review copies of the contractor's invoices or vouchers, certificate of performance and all other supporting documentation to determine the reasonableness of the billing. In making this determination, the COR must take into consideration all documentary information available and any information developed from personal observations.

(2) The COR must indicate either complete or partial concurrence with the contractor's invoice/voucher by executing the applicable certificate of performance furnished by the contractor. The COR must be cognizant of the invoicing procedures and prompt payment due dates detailed elsewhere in the contract.

(3) The COR will provide the PCO and the CAO with copies of acceptance documents such as Certificates of Performance.

(4) The COR shall work with the Contractor to obtain and execute a final invoice no more than 60 days after completion of contract performance. The COR shall ensure that the invoice is clearly marked as a “Final Invoice.”

d. Contract Modifications. The COR is responsible for developing the statement of work for change orders or modifications and for preparing an independent government cost estimate of the effort described in the proposed statement of work.

e. Administrative Duties

(1) The COR shall take appropriate action on technical correspondence pertaining to the contract and for maintaining files on each contract. This includes all modifications, government cost estimates, contractor invoices/vouchers, certificates of performance, DD 250 forms and contractor's status reports.

(2) The COR shall maintain files on all correspondence relating to contractor performance, whether satisfactory or unsatisfactory, and on trip reports for all government personnel visiting the contractor's place of business for the purpose of discussing the contract.

(3) The COR must take prompt action to provide the PCO with any contractor or technical code request for change, deviation or waiver, along with any supporting analysis or other required documentation.

f. Government Furnished Property. When government property is to be furnished to the contractor, the COR will take the necessary steps to insure that it is furnished in a timely fashion and in proper condition for use.

The COR will maintain adequate records to ensure that property furnished is returned and/or that material has been consumed in the performance of work.

Enclosure (1)

g. Security. The COR is responsible for ensuring that any applicable security requirements are strictly adhered to.

h. Standards of Conduct. The COR is responsible for reading and complying with all applicable agency standards of conduct and conflict of interest instructions.

i. Written Report/Contract Completion Statement.

(1) The COR is responsible for timely preparation and submission to the PCO, of a written, annual evaluation of the contractors performance. The report shall be submitted within 30 days prior to the exercise of any contract option and 60 days after contract completion. The report shall include a written statement that services were received in accordance with the Contract terms and that the contract is now available for close-out. The report shall also include a statement as to the use made of any deliverables furnished by the contractor.

(2) If the Contractor Performance Assessment Reporting System (CPARS) is applicable to the contract you are responsible for completing a final Contractor Performance Assessment Report (CPAR) in the CPARS with 30 days of contract completion.

(3) The COR is responsible for providing necessary assistance to the Contracting Officer in performing Contract Close-out in accordance with FAR 4.804, Closeout of Contract Files.

5. The Technical Assistant (TA), if appointed, is responsible for providing routine administration and monitoring assistance to the COR. The TA does not have the authority to provide any technical direction or clarification to the contract. Duties that may be performed by the TA are as follows:

a. Identify contractor deficiencies to the COR.

b. Review contract deliverables, recommend acceptance/rejection, and provide the COR with documentation to support the recommendation.

c. Assist in preparing the final report on contractor performance for the applicable contract in accordance with the format and procedures prescribed by the COR.

d. Identify contract noncompliance with reporting requirements to the COR.

e. Review contractor status and progress reports, identify deficiencies to the COR, and provide the COR with recommendations regarding acceptance, rejection, and/or Government technical clarification requests.

f. Review invoices and provide the COR with recommendations to facilitate COR certification of the invoice.

g. Provide the COR with timely input regarding technical clarifications for the statement of work, possible technical direction to provide the contractor, and recommend corrective actions.

h. Provide detailed written reports of any trip, meeting, or conversation to the COR subsequent to any interface between the TA and contractor.

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the PWS. The QASP will be used primarily as a tool to verify that the contractor is performing all services required by the PWS in a timely, accurate and complete fashion.

Critical performance processes and requirements. Critical to the performance of CMDP is NAVSUP’s premier leadership development program designed to encourage and facilitate development of NAVSUP employees to their full potential and to cultivate NAVSUP’s future leaders. The program also prepares the workforce for succession planning.

As a part of the CMDP program requirement, the Leadership Training course is a vital component to the program curriculum as it hones significant leadership competency skills and molds the members into future effective leaders.

The course shall convey leadership development through a combination of lectures, team activities, and case studies in an effort to interactively engage participants making the learning experiences as meaningful as possible. The curriculum shall provide leadership training to a small group (10-25 participants) and shall be built on the Office of Personnel Management (OPM)’s Executive Core Qualification (ECQs). Critical to the performance of is the timely, accurate and thorough completion of all contract/task order requirements.

2. Performance Standards

a. Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract or task order(s).

b. Deliverables – The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract/task order(s) and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy.

c. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3. Surveillance methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic or inspection, and validated customer complaints.

4. Performance Measurement: Performance will be measured in accordance with the following table:

Performance

Element Performance Requirement

Surveillance Method Frequency Acceptable Quality Level

Contractor Quality Control Plan

QC activities, inspections, and corrective actions completed as required by the plan.

Inspection by the COR Quarterly for overall QC activities;

100% Compliance with the contractor plan. As Required for corrective actions.

(If required by the contract)

Contract Deliverables

Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task Orders, etc., as applicable.

Inspection by the COR 100% inspection of all contract deliverables.

>95% of deliverables submitted timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor

Performance

Assessment by the COR Annual All performance elements rated Satisfactory (or higher)

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice

Monthly 100% accuracy

If performance is within acceptable levels, it will be considered to be satisfactory. If not, overall performance may be considered unsatisfactory.

Incentives/Disincentives:

The COR’s makes an annual report on Contractor Performance (CPARS or other annual report). The contractor’s failure to achieve satisfactory performance under the contract/task order, reflected in the COR’s annual report, may result in termination of the contract/task order and may also result in the loss of future Government contracts/task orders. The contractor’s failure to achieve satisfactory performance under the contract/task order may result in the non-exercise of available options

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract, the contractor will be incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

QUESTIONS & ANSWERS

Questions and Answers:

Q1: Under 5.1 - 360 degree feedback, the government states that the contractor will provide an overall class report to the NAVSUP CMDP Program Manager – what data/information is expected to be included in that report?

A1: See revised PWS paragraph 5.1

Q2: Under 5.1 - 360 degree feedback, the government states “an acceptable equivalent assessment to 360 feedback will be the 363 DiSC Assessment.” Then the SOW goes on to say “No other equivalent….” – Does that mean that the government expects that the contractor will use 363 DiSC Assessment, or will other commercially available 360 assessments be adequate, assuming they can map to the ECQ’s?

A2: Please see revised PWS paragraph 5.1

Q3: Under 5.2.1(d) – is there a specific team assessment tool or guideline that the government endorses or wishes to use?

A3: See revised PWS paragraph 5.2.1(d)

Q4: Under 5.2.1(g) – is the name of that book known at this time?

A4: See revised PWS paragraph 5.2.1(g)

Q5: Under 5.2.1(g) – it also states that the coach “must” be a “Certified Executive Coach.” Will the government accept verifiable experience (10 or more years) in lieu of certification?

A5: The solicitation is clear on its face.

Q6: Is this a new requirement or is there an incumbent currently providing these services?

A6: N0018917PZA98, N0018918PZ137

Q7: If there is an incumbent, please provide the name of the firm.

A7: Please refer to question 6 above.

Q8: We assume quotes should be submitted electronically. Please confirm.

A8: Please see revised 52.212-1 Addendum

Q9: We assume the cover page, cover letter, TOC and personnel resumes are not included in the page limitations.

Please confirm this is accurate.

A9: Please see revised 52.212-1 Addendum

Q10: Should contractors submit 3 separate documents for the Technical Quote or can all three volumes be included in one Technical Volume?

A10: Please see revised 52.212-1 Addendum

Q11: Section 5.1.1 360 Feedback - Besides alternate 363 DiSC Assessment, what it is the name of the 360 Feedback Assessment the Government would like contractors to administer?

A11: Please see revised PWS paragraph 5.1

Q12: Section 5.2.1 Leadership Training Curriculum, Subsection (d) Teamwork states The contractor shall provide Team Assessment Tools and Guidelines pertaining to the teamwork topic under CMDP. Should contractors include the cost of such assessment tools in their firm-fixed pricing or will the Government provide these assessment tools?

Q12: The solicitation is clear on its face

Q13: Section 5.2.1 Leadership Training Curriculum, Subsection (g) Leadership states the contractor shall have a discussion on a book and its respective connection to leadership The book shall be determined by the Project Manager from NAVSUP HQ. We assume the Government will provide the selected book and that contractors should not include the cost of this book in our firm-fixed price. Please confirm.

A13: Please see revised PWS paragraph 5.2.1(g)

Q14: We assume contractors will be given access to the CMDP handbook upon contract award along with any other documents provided to program participants. Please confirm A14: See revised PWS paragraph 5.2.1(e)

Q15: Are there certain ECQ's that are more relevant for this program than others?

A15: The solicitation is clear on its face

Q16: Our understanding is that we can provide for coaching can be different from the personnel recommended as instructors. In our experience, these work assignments require personnel with different backgrounds and we want to make sure that the NAVSUP gets the right people for specific assignments. Can you confirm the government's expectations?

A16: See revised PWS paragraph 5.2.1(h)

Q17: How will the NAVSUP measure the success of this training?

A17: See revised PWS Paragraph 13.

Q18: Is internet access provided in the schoolhouse classroom?

A18: The solicitation is clear on its face.

Q19: Aside from responding to on demand requests by the participant/ teams, what is the vendor’s role once the 2-week residency is complete?

A19: The solicitation is clear on its face

Q20: Is the CMDP handbook available to vendors as reference material for their respective proposals, and where can it be found?

A20: See revised PWS 5.2.1(e)

Q21: Is the 360 Degree Feedback an already established tool? And, if so, where can we find more information about it?

A21: Please see revised PWS paragraph 5.1

Q22: What is the NAVSUP course cancellation / postponement policy?

A22:Please refer to FAR 52.212-4.

The following have been modified:

PERFORMANCE WORK STATEMENT

CORPORATE MANAGEMENT DEVELOPMENT PROGRAM (CMDP)

PERFORMANCE WORK STATEMENT

1.0 BACKGROUND

The Naval Supply Systems Command (NAVSUP) Total Force Division, Workforce Development Branch administers, manages and facilitates the Corporate Management Development Program (CMDP). CMDP is NAVSUP’s premier leadership development program designed to encourage and facilitate development of NAVSUP employees to their full potential and to cultivate NAVSUP’s future leaders. The program also prepares the workforce for succession planning.

The primary purpose of the CMDP is to develop leaders who will enable NAVSUP to operate as a high performing organization that delivers combat capability through logistics. While CMDP participants remain in their current positions, they are expected to participate in wide-ranging, career-broadening work experiences and training opportunities.

Developmental requirements for CMDP participants center on successful completion of all CMDP core program components. These components include the following: orientation, a two-week Leadership Training course, a 90-day developmental rotation assignment, an executive shadowing assignment with a NAVSUP senior leader, executive interviews, book reviews, team project, attending the NAVSUP Academy, and a Fleet Orientation during their 12 months in the program.

2.0 OBJECTIVE

The objective of this requirement is to provide high quality training services in support of NAVSUP’s Corporate Management Development Program.

3.0 SCOPE

As a part of the CMDP program requirement, the Leadership Training course is a vital component to the program curriculum as it hones significant leadership competency skills and molds the members into future effective leaders.

The course shall convey leadership development through a combination of lectures, team activities, and case studies in an effort to interactively engage participants making the learning experiences as meaningful as possible. The curriculum shall provide leadership training to a small group (10-20 participants during each period) and shall be built on the Office of Personnel Management (OPM)’s Executive Core Qualification (ECQs), discussing OPM’s ECQs at length, tying lessons back to specific ECQs.

4.0 STRUCTURE OF THE CMDP

4.0 DEFINITIONS

NAVSUP Naval Supply Systems Command CMDP Corporate Management Development Program IQ Intelligent Quotient LDP Leadership Development Plan ECQ Executive Core Qualifications OPM Office of Personnel and Management

5.0 CONTRACTOR REQUIREMENTS

The contractor shall perform the following tasks:

5.1 360⁰ Feedback

At least two weeks prior to the two-week Leadership training course, the contractor shall initiate the 360⁰ Feedback Assessment by emailing the link to the 360⁰ Feedback assessment to each of the participants. The 360⁰ Assessment must map to OPM’s ECQs. It is the participants’ responsibility to send the link to the people who will be anonymously providing the 360⁰ feedback. The contractor shall evaluate the feedback received, provide a written report to each participant clearly defining the participant’s strengths, weaknesses, and areas to be improved with actionable/clearly defined growth areas, discuss the feedback with each of the participants individually no later than the first day of the second week of the Leadership Development Training, and provide an overall class report to the NAVSUP CMDP Program Manager. The overall class report shall be a high level report given to the Program Manager to identify the top three strengths and top three areas for improvement of each class participant.

An acceptable type of the 360⁰ Feedback will be the 363 DiSC Assessment. The 360⁰ Feedback shall meet the current industry standards of this type of assessment.

5.2 Leadership Training

The contractor shall conduct a two consecutive week intensive Leadership Training Course in a classroom setting at the Navy Supply Corps School in Newport, Rhode Island.

The contractor shall conduct training on the topics further discussed in the paragraph 5.2.1. The contractor is expected to provide this training through a variety of methodologies, including lectures, classroom discussions, case studies, and experiential team activities. The training delivery shall mirror an academic graduate level session with engaging, challenging, and thought provoking discussions and exercises.

It is the contractor’s responsibility to have adequate staff to perform the contract requirements. However, the contractor shall provide a minimum of two (2) qualified instructors for the Leadership training course at all times.

See Section 8.0 herein for contractor personnel qualifications.

At the end of the two-week course, the Contractor shall provide training completion certificates to the students that successfully completed the course.

Within five business days after the completion of the two-week course, the contractor shall provide a survey to the participants to complete. The contractor shall review the survey with the Program Manager prior to distributing to cohort members to ensure actionable, meaningful data is collected.

5.2.1 Leadership Training Curriculum

(a) 360⁰ Feedback Assessment.

The contractor shall complete the tasks described in paragraph 5.1.

(b) Leadership Development Plan (LDP):

The Leadership Development Plan (LDP) is a “living document” that strategically assesses and plans the CMDP participant’s development roadmap during the entire development program. NAVSUP will provide the Leadership Development Plan template to the contractor, who shall provide it to the participants.

The contractor shall discuss how to develop and maintain a meaningful LDP. From this discussion, the participants will be creating, maintaining, and making adjustments to their own LDP. As such, the LDP will become a “living document”. The contractor shall provide productivity, performance, and assessment tools in conjunction with developing the LDP

(c) Benchmarking:

The contractor shall have a discussion and provide exercises, as appropriate, on the following:

- best practices in benchmarking

- internal benchmarking

- steps in benchmarking

- customer service activity

(d) Teamwork:

The contractor shall have discussions and provide exercises, as appropriate, on team formation, development, and resolving team conflict. The contractor shall provide Team Assessment Tools and Guidelines pertaining to the teamwork topic under CMDP. At a minimum, the contractor shall provide for interactive team building exercises that focuses on trust, resolving conflict, working together as a cohesive team to accomplish a common goal, etc…

(e) Team Project:

The details of the team project requirement are explained in the CMDP handbook that was provided to each participant during the orientation. The contractor will be provided with the CMDP handbook upon contract award

The contractor shall provide guidance and assist each team (and team members) with the process of selecting a team project topic, team formulation process, briefing skills, and any other team work inquiries the CMDP participant may have. Formation of Teams shall be complete by the end of the first week of leadership training. Project discussions/proposals shall start by the end of the first week of leadership training.

The number of teams will be determined by the Program Manager based on number of participants in program. It could be one or as many as 3.

(f) Mentorship:

The contractor is required to provide a discussion on what to look for when selecting a mentor, and how to develop the mentor/mentee relationship.

(g) Leadership:

The contractor shall provide discussions on OPM’s Executive Core Qualifications:

https://www.leadership.opm.gov/AboutUs/ExecQuals/index.aspx

The contractor shall have a discussion on a book, and its respective connection to leadership. The book shall be determined by the Program Manager from NAVSUP HQ, prior to the class start date. The Government will be providing the book to the class participants.

(h) Coaching:

The contractor shall coach/provide assistance to the CMDP participants with their team project requirements from the beginning of team formation to the final presentation of the team project to NAVSUP senior personnel.

The contractor shall assist with the process of establishing a mentor/mentee relationship within the NAVSUP organization.

The contractor shall provide advisory/executive coaching services, as needed, pertaining to the participant’s competency development as defined in the 360⁰ assessments (or 363 DiSC assessments).

As part of the 360⁰ assessments (or 363 DiSC assessments) the contractor shall address common obstacles and challenges. The participants must be the one to approach the contractor regarding individual or team coaching.

• It is preferred that the coaching be provided by the instructor(s) due to the established relationship amongst participants and instructors, during the leadership training. The coach shall be a Certified Executive Coach as recognized by coaching/mentoring industry organizations such as

- International Coach Federation (ICF)

- Worldwide Association of Business Coaches (WABC)

- European Mentoring & Coaching Council (EMCC)

(i) Problem Solving and Critical Thinking:

The contractor shall provide discussions and exercises, as appropriate, on the following topics:

- Communication/Emotional IQ

- Verbal and non-verbal

- Business Writing and Presentation

- Giving and receiving feedback

- Active listening/direct expressions

- Agility, Innovation, and Creative Problem Solving

(j) Public Speaking

The contractor shall provide discussions and exercises, as appropriate, on public speaking, including the following topics:

- Know your audience

- Avoiding common pitfalls

- Innovative delivery techniques

(k) Generational Differences in the Workplace

The contractor shall provide a discussion on generational differences in the workplace.

(l) Workplace Communication

The contractor shall provide a discussion on Workplace Communication in the workplace.

https://www.leadership.opm.gov/AboutUs/ExecQuals/index.aspx

6.0 Advisory Services/Executive Coaching

After the two-week Leadership course, the contractor shall continue providing the following advisory services:

• Utilize the individual reports, map and link them to OPM’s ECQs

• Provide customized personal coaching agenda appropriate to the participant’s developmental needs

• Provide coaching/advisory services, as needed and requested by the participant, pertaining to the participant’s competency development as defined in the 360⁰ assessments/363⁰ DiSC assessments

• Provide coaching/advisement/guidance to the CMDP participant regarding their competency development, if requested by participant

• Provide individual/personal coaching/advisement/guidance with the team project requirement, if requested by the team.

• Assist with establishing and/or furthering a mentor/mentee relationship within the NAVSUP organization, if requested by the participant.

6.1 Scheduling of Personal and Team Coaching Session:

The CMDP participant and/or team shall be the one that initiates the coaching session(s).

The time and date of the coaching services (personal or team) shall be coordinated and mutually agreed upon between the participants and the contractor based on their availability (weekends and holidays included at no additional cost to the government). The coaching schedule whether individual or team will be communicated to and approved by the CMDP Program Manager in advance of the sessions.

6.2 Definition of Billable Hour

Coaching shall be provided in 1 hour increments. A billable hour is defined as continued advisory/coaching service provided directly to the participants and does not include time spent on preparation. A billable hour is completed with an individual or a team. Team coaching sessions shall be billed as one billable hour per hour, not as the number of team members times the number of hours.

7.0 Deliverables

The contractor shall provide the following deliverables to the CMDP Program Manager:

• Course Attendance Roster: The contractor shall submit a completed course attendance roster within seven days of the course completion to the CMDP Program Manager.

• Completed Survey Report Compilation: The contractor shall provide a report compiling the results of the completed surveys at the end of the two-week leadership course to the CMDP Program Manager no later than 15 business days after the completion of the course.

The contractor shall provide a monthly personal and team coaching summary report to the CMDP Program Manager through a MS Word document, MS Excel spreadsheet, or a combination of both platforms. The monthly report shall provide top level information only, not divulging confidential details and specifics about the participant or the nature of the discussions. Additionally, monthly coaching summary report shall include (but not limited to) the following data:

• Number of hours and participants coached that month

• Progress of the students, individually and as a team

• Requests for any guidance the contractor may need from HQ

• Any other pertinent issues that may adversely affect the successful completion of the program’s objectives

8.0 Personnel Qualifications

The contractor shall provide personnel that will successfully accomplish the requirements of the solicitation. The nature of the CMDP engagement requires instructor(s) who are human capital experts with exceptional organizational consulting experience, and certified executive coaches. The contractor shall maintain the highest professional, personal, and ethical standards of competency and integrity appropriate to the caliber of this program.

The following are minimum qualifications applicable to the contractor or all contractor personnel designated to perform the coaching services in support of this effort.

The following are minimum qualifications:

• PhD or EdD in Organizational Behavior, Leadership, Industrial Organizational Psychology, Human Development. The PhD or EdD shall be from an academically recognized institution through the US Department of Education.

• 10 years of experience consulting and coaching clients in areas of motivation, communication, negotiation, conflict resolution, and leadership

• 10 years of experience of providing management consulting, mentoring, and team processes in organizations

• Demonstrated experience delivering leadership development curriculum to executive level audiences.

• Demonstrated experience delivering high performance coaching (individual and/or teams) to executive level audiences.

• Coaching Certification(s) as recognized by coaching/mentoring industry organizations such as

- International Coach Federation (ICF)

- Worldwide Association of Business Coaches (WABC)

- European Mentoring & Coaching Council (EMCC)

9.0 PERSONNEL SUBSTITUTIONS

After contract award, substitution of contractor personnel (in support of this contract) is not permitted without the express written authorization from the CMDP Program Manager and concurrence from the Contracting Officer.

10.0 Government Furnished Workspace

The Government will provide the contractor with fully equipped training rooms. This will include projecting equipment, TV, and VCR. Any other necessary equipment/materials must be furnished by the contractor. A government point-of-contact will be provided.

11.0 Contractor Furnished Equipment

The contractor shall provide all training materials as necessary to ensure a professional training environment. At a minimum, the contractor shall provide the following items for each class as appropriate: Texts, Worksheets, Paper, Pens, Pencils, Markers, Binders and Flip Charts. If internet connection is required, the contractor shall provide the internet hot spot.

12. Period of Performance

The Period of Performance is as follows:

Period of Performance

Classroom Training

BASE 1 OCT 2018 – 30 SEP 2019 22 OCT 2018 – 2 NOV 2019

OPTION I 1 OCT 2019 – 30 SEP 2020 TBD

OPTION II 1 OCT 2020 – 30 SEP 2021 TBD

OPTION III 1 OCT 2021 – 30 SEP 2022 TBD

OPTION IV 1 OCT 2022 – 30 SEP 2023 TBD

*Training Dates will be determined before the exercise of each option period.*

13. Quality Assurance Surveillance Plan

The contractor’s success and quality of performance will be measured through participant feedback, Program Manager observation, class mentor observation and feedback, which will be in accordance with the Quality Assurance Surveillance Plan (QASP) and Contract Administration Plan (CAP)- attached to the solicitation.

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES, SENSITIVE

INFORMATION, INFORMATION TECHNOLOGY (IT) SYSTEMS OR PROTECTED HEALTH

INFORMATION (April 2017)

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 - "DoD Implementation of Homeland Security Presidential Directive

- 12 (HSPD-12)" dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-

12. This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Navy Command's Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI).

All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity's Command Information Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher level investigation than the National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a SSBI suitable for High Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy Command's Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources.

The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-Ni therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the "supervisor".

The SAAR-N shall be forwarded to the Navy Command's Security Manager at least 30 days prior to the individual's start date. Failure to provide the required documentation at least 30 days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor's Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Navy Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor's Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor's Security Representative. The Contractor's Security Representative shall be the primary point of contact on any security matter. The Contractor's Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes contractor employees under this contract as Non- Critical Sensitive [ADP/IT-II] when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by

DON as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position.

The NACLC consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check.

Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

• SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor's Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Navy Command's Security Manager upon arrival to the Navy command and shall out- process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command's Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command's Security Manager at least 30 days prior to the individual's start date. Failure to provide the required documentation at least 30 days prior to the individual's start date shall result in delaying the individual's start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Information Assurance (IA) training, and maintain a current requisite background investigation.