M67854-20-I-4906_WIN10_RFI_Posting.pdf

M67854-20-I-4906

REQUEST FOR INFORMATION (RFI)

United States Marine Corps (USMC) Marine Corps Systems Command (MCSC) Program Manager, Network and Infrastructure (PM N&I)

Consolidated Emergency Response System (CERS) Windows 10 Baseline System Upgrade

THIS IS A REQUEST FOR INFORMATION. This RFI is issued solely for information and planning purposes and does not commit the Government to contract for any supply or service.

This RFI is intended solely for market research under Federal Acquisition Regulation (FAR) Part 10. No solicitation is available at this time. Issuance of this notice does not constitute any obligation on the part of the Government to procure goods or services, or to issue a solicitation.

Contractors are advised that the Government will not pay for any information received as a result of this RFI, nor will it accept any responses as offers. All costs associated with responding to this RFI will be solely at the interested party’s expense. Contractors should mark any proprietary information clearly and appropriately. The Government will not be held liable for any damages incurred if proprietary information is not properly identified.

Responses will not be returned. The information provided in this RFI is subject to change and is not binding on the Government. The Government may provide additional information and issue additional RFIs at its discretion.

BACKGROUND. MCSC PM N&I, Emergency Response Systems was tasked with deploying CERS aboard USMC installations in the contiguous United States (CONUS) and outside Contiguous United States (OCONUS). CERS1 was intended to bring base emergency response systems into compliance with the Secretary of Defense (SecDef) Memorandum, dated August 2010, in reference to the Fort Hood Task Force recommendations and the Secretary of the Navy Policy on Emergency Calls, dated September 2010. CERS provides E911 capabilities along with the Computer Aided Dispatch (CAD) of emergency personnel and First Responders to the CONUS and OCONUS USMC installations. CERS is the subset of Emergency Management Command and Coordination (EMC2) capabilities necessary to coordinate Installation-organic First Responder emergency and day-to-day operations. This encompasses First Responders, Firefighters, Law Enforcement (LE) and/or security personnel, Emergency Medical Technicians, and Explosive Ordnance Disposal personnel who provide the initial, immediate response to all-hazards incidents.

CERS was deployed in a two-phased approach.

Phase One CERS E911, was awarded to Motorola Solutions Inc. in November 2012 and deployed to support E911 functionality to include: Local Area Network (LAN), dispatch center furniture, E911 servers and clients, logging and recording, time synchronization, and system logging/auditing.

1 CERS utilizes Integraph® Computer-Aided Dispatch (i/CAD), a proprietary suite of incident management software providing integrated capabilities for call handling and dispatching, mapping, communications, data reporting and analysis, and applications integration.

RFI – CERS – WIN 10 Upgrade

Phase Two CERS Dispatch Alerting and Recording (DAR), was awarded to Hexagon US Federal in March 2014 and deployed to support a Commercial Off-the-Shelf (COTS) based Computer Aided Dispatch (CAD) capability with integrated mapping to include, but not limited to: Fire Station Alerting (FSA), Law Enforcement (LE) Records Management System (RMS), Fire and Emergency Services (F&ES) RMS interface, and associated Customer Premise Equipment. Additionally, during phase two, CERS was established on a network domain and additional interfaces were developed to support information exchange requirements to external systems. CERS DAR included the installation, integration, implementation, system warranty, support, and system operator training of the aforementioned items. This phase is still in the final stages of completion.

Table 1 below provides the current CERS Product Baseline. These tools are used at each base and are on a closed and secure (not classified) network called Public Safety Network (PSNet). PSNet is operated by the United States Navy and cannot be accessed via the World Wide Web. The primary subsystems of CERS are E911, Computer Aided Dispatching (CAD), Law Enforcement Records Management System (RMS), and Fire Station Alerting (FSA). E911 and CAD are based on either Windows 7 (Win7) or Windows 10 (Win10) operating systems (OS) and, in several cases, will be configured with compatible Win10 CAD to Win7 E911.

Item Subsystem Company Product – Version

OS Prior or In- Progress Contracts

A E911 SPOK,

Inc.

pc/PSAP - 11.11.0.274

Win7 Subcontractor (sub) via Motorola Solutions, Inc.

(Prior)

WIN 10 – In progress at 1 installation

B E911 SPOK,

Inc.

pc/PSAP - 11.11.0.400

Win10

C CAD Hexagon

US

Federal i/CAD - 9.3 Win7 Prime Contractor

WIN 7 (Prior)

WIN 10 – In progress at 3 installations

D CAD Hexagon

US

Federal i/CAD - 9.4 Win10

E FSA Westnet, Inc.

First-In – N/A

N/A Sub to Hexagon US Federal (Prior and In- Progress)

Table 1 CERS Product Baseline

Table 2 depicts actual subsystem deployment using the Items identifier from Table 1 above and also lists the number of Fire Stations for each installation. Items in parentheses (e.g. items ‘(D)’ and ‘(E)’ below) denote subsystems the Government anticipates being fielded via separate efforts during Fiscal Year (FY) 2020.

Installation and Number of Fire Stations

Subsystems Installation and Number of Fire Stations

Subsystems

MCB Camp Lejeune // 10 A, (D), (E) MCAS Miramar // 2 A, C, E

MCAS Cherry Point // 3 A, C, E MCLB Barstow // 2 A, C. E

MCAS Yuma // 2 B, (D), (E) MCB Camp S.D. Butler // 7 A, C, E

MCLB Albany // 2 A, C, E MCAS Iwakuni // 4 A, (D), (E)

MCB Camp Pendleton //

A, C, E MCB Quantico // 3 A, C, E

MCAS Beaufort/MCRD Parris Island // 3

A, C, E MCAGCC 29 Palms // 2 A, C, E

Systems Integration Lab (Huntsville, AL) // 1

A, B, C, D, E N/A N/A

Table 2 CERS Subsystem Deployment and Number of Fire Stations

REQUEST FOR INFORMATION. MCSC, PM N&I has a requirement to execute a Windows 10 Baseline System upgrade to CERS and is seeking information to determine the availability and technical capability of vendors to provide the required hardware, software, and services to execute this upgrade.

This upgrade will be conducted in accordance with the currently approved CERS product baseline, the Engineering Design Package, the associated Authority to Operate (ATO) “Type” accreditation, and approved Engineering Change Proposals (ECPs). Attachment A provides a design overview of the upgrade.

Successful upgrade of CERS will include all required system integration, data migration, testing, training, and warranty. Integration with existing Enterprise Land Mobile Radio (E-LMR), Marine Corps Installations’ respective telecommunications network infrastructure, Marine Corps Fire Incident Reporting System (MCFIRS), Active Directory/domain controllers, Host Based Security Solution (HBSS) resources, and Public Key Enablement (PKE) resources will be required.

It is anticipated that work in support of this contract/task order will be performed on-site at Government facilities, at Government-contracted facilities, and off-site at the contractor’s facilities, as required. To meet the Statement of Work (SOW) objectives and requirements, contractor personnel are required to work in close collaboration with Government Program Management Office (PMO) representatives, Government subject matter experts (SMEs), and other MCSC contractor personnel for activities such as system testing, issue resolution meetings, and stakeholder briefings. These activities may be conducted at MCSC offices in Quantico, VA, as well as at the Government-contracted System Integration Laboratory. The anticipated time frame for this requirement is September 2020 through 2025. The Government has not determined the contract type for this effort, but anticipates upgrade of each of the facilities listed above within this time window, subject to budgetary constraints.

SUBMISSION DETAILS. In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications. Responses must demonstrate the company’s ability to perform in accordance with the Limitations on Subcontracting clause (FAR 52.219-14).

Company Information: All responses must include the following: Business name and address;

name of company representative, title, and contact information; Cage code; and, NAICS codes your company operates under. Please detail and provide any government-wide contract vehicles, alternative recommendations your company has available to potentially meet these required goods or services, and the potential use of joint venturing (JV) or partnering to meeting this requirement. Please limit this section to two single-sided pages.

RFI Questions: Responses to the following questions should be submitted in no more than five single-sided pages. Please address the following RFI questions:

a. Describe your company’s current or past partnering agreements with owners of proprietary software (Hexagon, SPOK, and Westnet, Inc.), or any identified restrictions preventing partnering;

b. Describe your company’s approaches or best practices for system build and test prior to shipping to installation site;

c. Describe your company’s familiarity with the Cybersecurity Maturity Model Certification

(CMMC) currently being developed by the Department of Defense (DoD), and your company’s plans for conforming to the model, and other applicable DoD policies;

d. Describe your company’s experience gaining installation and system access authorization approvals, and recommendations for minimizing delays early in the contract;

e. Describe your company’s approaches to support data transfer and system migration support to a future, potential Next Generation 911 system (NG911);

f. Describe your company’s required personnel qualifications, certifications, and required training, to include compliance with Department of Defense Instruction (DoDI) 8500.01;

g. Describe your company’s ability to support all Continental United States (CONUS) and

Outside the Continental United States (OCONUS) installations;

h. Provide feedback or questions regarding what clarification(s) your company would recommend for better responses to this requirement (please use the attached response spreadsheet, Attachment B);

i. Specify the NAICS code your company believes best fits this requirement and provide detailed supporting rationale;

j. Provide your company’s ability to support future Win10 transition of the systems identified in the table above and ability to manage an upgrade in capability to the above systems; and

k. Provide Rough Order of Magnitude (ROM) pricing for this effort.

Capabilities Statement: Interested companies may submit a brief capabilities statement package (no more than three single-sided pages) demonstrating the ability to successfully perform this requirement.

Questions and Requests for Clarifications on this RFI may be submitted via email to Carolyn Klenner, carolyn.klenner@usmc.mil, no later than 24 February 2020 at 10:00 a.m. Eastern Standard Time (EST). Please utilize the attached pre-formatted response spreadsheet noted as Attachment B. Answers to questions will be provided as an amendment to this RFI.

Final Responses: Please submit final RFI responses to the Contract Specialist via e-mail at carolyn.klenner@usmc.mil, with a courtesy copy to the Contracting Officer, brenda.edwards@usmc.mil no later than 9 March 2020 at 10:00 a.m. EST.

Please note, files sent by email must be limited to 2MB or less each. Multiple files may be submitted, however total file size should not exceed 8MB. Emails larger than 8MB will not be allowed to enter the government email system and will not be received. Files shall not be submitted in a .ZIP file. Responses should be prepared in MS Word 2013 (or higher) or PDF format (compatible with Adobe Reader XI).