LODGING PWS JUN THRU SEPT FY22.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Lodging Services

1.0 Information:

1.1 The contractor shall, (except as specified in this Performance Work statement (PWS) as government furnished property or services) provide all personnel, supervision, and any items and services necessary to provide commercial lodging for authorized Delaware Army National Guard (DEARNG) unit personnel on Unit Training Assembly (UTA)/Regularly Scheduled Drill (RSD) training status only as defined in this PWS. Lodging is required to be provided to members on UTA/RSD Status for the Delaware National Guard in support of monthly UTA/RSD training requirements. The Contracting Officer is the final authority for all matters pertaining to this contract. The Government to enter into a Firm Fixed Price contract that will consist of a four (4) month, period of performance (POP) of June 1, 2022 to September 30, 2022

2.0 General:

2.1 Scope: The contractor shall provide all personnel, lodging rooms, and quality control necessary, except as specified in Paragraph 4.0 as Government Furnished, to perform Lodging Services, as defined in this PWS.

2.2 Background: The United States Property and Fiscal Office (USPFO) for Delaware intends to establish a contract for lodging services to support units throughout the State of Delaware for training requirements throughout the remainder of the fiscal year. Lodging will be required within all three (3) counties; New Castle, Kent and Sussex.

2.3 Period of Performance (PoP): Dates required for lodging are in the attached spreadsheet.

2.4 General Information:

2.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

2.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

If minimum standards are not being met by the contractor, the Contracting Officer will discuss the non-conforming services with the contractor and attempt to remedy the situation. If non- conforming services continue and remedies fail to bring the contractor into conformance with the minimum standards stated within the QASP and terms and conditions of the contract, the DEARNG may at its option terminate the award with the contractor.

2.4.3 Recognized Holidays during this POP: The following are recognized United States (US) holidays.

The contractor will typically not perform services on these days unless a unit’s mission requires performance:

2.4.3.1 N/A

2.4.4 Place and Performance of Services: Lodging will be required within all three (3) counties; New Castle, Kent and Sussex.

2.4.5 Reserved

2.4.6 Reserved

2.4.7 Reserved

2.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

2.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this award. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

2.4.10 Reserved

2.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

2.4.12 Reserved

2.4.13 Reserved

2.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

3.0 Definitions and Acronyms:

3.1 Definitions:

3.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

3.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

3.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

3.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

3.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

3.1.6 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

3.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

3.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

3.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

3.1.10 Supplies. Expendable items such as paper and paper products, utensils and tableware.

3.1.11 Trash/Garbage. Any non-salvageable waste material other than rocks, or dirt. The waste material includes metal, paper, glass, cardboard, floor sweepings, cartons, food waste, and similar spent materials.

3.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer LIK Lodging In Kind NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

4.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will not provide the property, material, equipment, services or utilities for the purpose of performance under this contract:

5.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

5.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 4.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 2.1.

6.0 Requirements:

6.1 Standards.

6.1.1. All work under this contract shall conform to applicable Industry standards, State and Federal Health Regulations, Environmental Regulations as well as military regulations and bulletins. Work not meeting these standards shall be corrected by the Contractor at no additional cost to the Government.

6.2 Terms of Contract.

6.2.1. The contractor shall provide lodging accommodations to the DEARNG as scheduled within this contract. The performance standard and requirements for these services include the following responsibilities:

6.2.1.1. Contractor will provide single occupancy hotel or motel room accommodations upon issuance of this contract on the dates and locations provided.

6.2.1.2. Single occupancy non-smoking rooms shall be provided to DEARNG personnel as specified.

Single occupancy smoking allowable rooms are permissible when requested.

6.2.1.3. Sign-In Roster/Authorized Individuals. The COR shall provide the contractor with a listing of all personnel authorized to utilize lodging at the Governments expense (rooming list).

6.2.1.4. A sign-in roster will be provided to the hotel for DEARNG personnel to sign in and will be used to verify charges shown on the invoice.

6.2.1.5. Individuals are not authorized lodging under this contract until such authorization is presented to the Contractor. Rooms will be provided to only those individuals that appear on the rooming list provided by the COR.

6.2.1.6 ASSIGNMENT OF QUARTERS/ROOMS: DEARNG personnel should not be billeted under this contract without presenting proper identification to the Contractor. The Contractor must be adequately manned to provide a 24-hour check in and checkout service, 7 days a week.

6.2.1.7 INVOCING: Contractor will submit an invoice within Wide Area WorkFlow for the correct line item after services have been rendered.

6.3. Coordination of Services:

6.3.1. Reservation of rooms to include dates of service, quantities ordered, check-in/checkout times, complimentary breakfast times (if available), etc shall be coordinated between the Contractor and the Contracting Officer’s Representative (COR). At no time shall the Contractor accept any changes that will exceed the authorized lodging rates or the terms and conditions in the contract unless authorized by the Contracting Officer.

6.3.2 Quantities of lodging rooms reserved will be approximately 169 rooms for December and 166 rooms for January within the locations identified in 6.3.3.

6.3.3 Service Locations: The Contractor must be able to service the following locations which the physical address of any property for any requirement for lodging in Delaware must be within 20 driving miles of the below:

6.4. Reserved

6.5. Room Amenities

The contractor shall furnish the following:

6.5.1 Living Space: Single occupancy room will contain adequate net living and sleeping areas. The contractor shall not assign more than one person per bed unless specifically authorized. Each room shall contain living and sleeping areas in accordance with industry standards. Beds, linens and additional equipment provided by the Hotel Property shall also be in accordance with industry standards.

6.5.2 Standards: Rooms shall include all standard accommodations found within the commercial market place for “Midscale” hotel services. Midscale Hotels typically include but not limited to internet access, a refrigerator, a microwave, television with cable access, Iron and iron board, and an alarm clock.

6.5.3 Sufficient electrical outlets shall be available and in good working condition.

6.5.4 Entrance doors to rooms shall have interior security locks, either deadbolt or double locking mechanisms. Each room occupant will be provided with a room key.

6.5.5 Bathrooms will contain a shower and/or tub combination with a washbasin, a properly functioning toilet, and a mirror. Additionally, bathrooms shall have adequate lighting and grounded electrical outlets for use of electrical razors, hair dryers etc. The shower or shower/tub combination will have shower doors or curtains.

6.5.7 The contractor shall provide have telecommunication devices if not in the room than in the immediate area.

6.5.8 A television in the room is desirable; if not available due to location, have information as to where television is available to patrons.

6.5.9 Rooms shall have adequate heating and cooling capabilities for comfortable climate control during all seasons.

6.5.11 Furnishing and Equipment: The contractor’s rooms shall be clean and in good repair. The following minimum furnishings are required:

a. Lamp --1 per desk or writing table

b. Adequate clothes storage drawers and closet space

c. Desk or writing table with chair

d. Trash container

e. Bed(s) and clean bedding materials

6.5.12 Additional desirable amenities:

a. Radio

b. Working tables and chairs

c. Restaurant within the facility

d. Refrigerators or ice machines

e. Chair, occasional

f. Alarm clock

g. Iron/Ironing Board

h. 24-hour wake up service

i. Messaging Service

6.5.13 CUSTODIAL/SANITATION SERVICES: Daily custodial services shall include, but is not limited to, room cleaning, bed making, linen change (as required), adequate quantities of soap, adequate quantities of clean bath towels and clean hand towels, sanitized drinking glasses, facial tissues, and a cloth bath mat.

6.5.14 LINEN SERVICE: Linen service shall be provided a minimum of once a week or when occupancy changes, whichever occurs first. Additional blankets shall be made available if requested by occupant. All linen, blankets, and towels shall be clean and freshly laundered without any objectionable odors, and be in good repair, free from tears, rips, holes, stains, and extensive wear.

6.5.15 COMMON USE AREAS: The contractor shall keep all hallways, corridors, grounds, and other adjacent areas under the contractor's control in a clean, neat, and safe condition.

6.5.16 "DO NOT DISTURB" SIGNS: All rooms shall have such signs available. Contractor's employees shall respect them when displayed.

6.5.17 FIRE NOTIFICATION: The contractor shall ensure proper fire notification and evacuation plans are in place and evacuation procedures are accessible in rooms or common areas.

6.5.18 INFORMATION SERVICES: Customer service representatives or written information shall be available to explain to occupant’s miscellaneous charges not covered by this Performance Work Statement, i.e., telephone charges or cable charges.

6.5.19 Charges for incidental products or services, including but not limited to telephone calls, internet service, movie rentals, food, drinks, room service, pet charges, laundry or dry cleaning are not authorized to be charged to the Government. It is the responsibility of the Contractor to secure payment of incidental or other charges at the time of check-in by a cash or credit card deposit of one or more of each room’s occupants. Absence security for incidental services by the room occupant, Contractor is authorized and encouraged to “lock out” services that may generate extra charges.

6.6. Authorized Changes.

6.6.1. Changes to the contract must be made through the Purchasing and Contracting Office. Contact Information is Sebastian R. Anderson @ Sebastian.r.anderson.civ@mail.mil or Amy L Kline @ amy.l.kline.civ@mail.mil.

7.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation Advisory https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition Regulation Supplement

Advisory http://www.acq.osd.mil/dpap/dars/dfarspgi /current/index.html

DoDM 5200.2 Regulation

5200.02 Procedures for the DoD

Personnel Security Program (PSP)

04/03/2017 Advisory http://www.dtic.mil/whs/directives/corres/ pub1.html

AR 190-13

The Army Physical Security

Program

06/27/2019 Advisory http://www.apd.army.mil/ProductMaps/Pu bForm/AR.aspx

DoD 5400.11 Department of Defense Privacy

Program

1/29/2019 Advisory http://www.dtic.mil/whs/directives/corres/ dir.html#

DoD 5400.11-R

Department of Defense Privacy Program

05/14/2007 Advisory http://www.dtic.mil/whs/directives/corres/ pub1.html

AR 530-1

Operations Security 09/26/2014 Advisory http://armypubs.army.mil/ProductMaps/Pu bForm/AR.aspx DoD 5220.22-M

National Industrial Security Program Operating Manual

02/28/2006 (Change 2:

05/18/2016)

Advisory http://www.dtic.mil/whs/directives/corres/ pub1.html

AR 381-12

Threat Awareness and Reporting

Program (TARP) (Section II, ¶ 2-4.b)

06/01/2016 Advisory http://armypubs.army.mil/ProductMaps/Pu bForm/AR.aspx

8.0 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website I-9

Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 http://dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

6.3 Delivery/Availability

The contractor shall ensure rooms are available by required time that has been coordinated between the Contractor and Government.

Meets the standard 95% of the time.

Random monitoring / COR

6.3.2 Quantities The contractor shall ensure

rooms are delivered in

Meets the standard

Random monitoring / COR agreed upon quantities that comply with the terms and conditions stated in the Contract.

6.5.13-6.5.14 Cleanliness

The contractor shall ensure that all that all rooms are clean and serviceable as outlined in the Contract.

98% of the time.

Random monitoring / COR

6.2.1.7 Administrative

The contractor shall ensure that it properly invoices correct quantities and rates for services performed.

98% of the time.

100% Inspection / COR

2.4.9 & 6.2 Performance

Overall Performance by the Contractor. Contractor resolves any performance issues in an effective and timely manner.

Random monitoring / COR