ID08190023_RFP_47QFRA19R0003_-_Attachment_1_-_Performance_Work_Statement_FINAL.pdf

Performance Work Statement

Project ID08190023 - Aircraft Cleaning and Washing Support Services

1. DESCRIPTION OF SUPPLIES/SERVICES

1.1 Introduction : The purpose of this non-personal services contract is to provide aircraft maintenance functions of the aircraft cleaning and washing maintenance support for squadrons within Marine Aircraft Group (MAG) 26 and

MAG 29 at the Organizational level (O-Level). Aircraft maintenance support for the MV-22, CH-53, UH-1Y, and

AH-1W/Z platforms shall be provided aboard Marine Corps Air Station New River, NC at Marine Medium Tiltrotor

Squadron 162, 212, 261, 263, 264, 266, 365, Marine Medium Tilrotor Training Squadron 204, Marine Heavy

Helicopter Squadron 366, 461, 464, Marine Heavy Helicopter Training Squadron 302, Marine Light Attack

Helicopter Squadron 167, and 269.

1.2 Scope of Work - The contractor shall perform Scheduled and Unscheduled Organizational level (O-Level) aircraft cleaning and washing maintenance support on all Type Model Series aircraft within MAG-26 and MAG-29 squadrons at Marine Corps Air Station (MCAS) New River, North Carolina (NC).

1.3 Work Description Requirements. The contractor shall:

1.3.1 Perform aircraft cleaning and washing services resulting in fully clean aircraft, ready for completion of all calendar day inspections. The Contractor is advised the daily wash schedule could change due to aircraft availability, weather and other factors. The COR or Maintenance Control representative will provide as much notice as possible regarding schedule changes.

1.3.2 Provide Organizational Level (O-Level) Maintenance support to include the following general functions:

Scheduled and unscheduled maintenance

Aircraft maintenance action documentation via logs, records, forms, and electronic means

Flight Line operations/functions

Support Equipment (SE) operation and inspections

Aircraft inspections

Aircraft movement

Corrosion Control

Troubleshooting

Preservation and de-preservation

1.3.3 Maintenance Control representative will communicate via email or verbal to the contractor to ensure completion of work within the allotted time and provide safe flyable aircraft(s) to execute the unit’s daily flight schedule, which is subject to change due to aircraft availability, weather and other factors. The COR or

Maintenance Control representative will provide as much notice as possible regarding schedule changes.

1.3.4 Maintain assigned aircraft/aeronautical equipment in a manner that meets or exceeds the requirements of the following CNAFINST 4790.2 (series) programs marked with an “X” below:

Fuel Surveillance Program

Hydraulic Contamination Control Program

Tire and Wheel Maintenance Safety Program

Foreign Object Damage (FOD) Prevention Program

Tool Control Program

Corrosion Prevention and Control/Emergency Reclamation Program

Naval Aviation Maintenance Discrepancy Reporting Program (NAMDRP)

Plane Captain (PC)/Plane Handler (PH) Qualification Program

Support Equipment (SE) Planned Maintenance System Program

Support Equipment (SE) Operator Training and Licensing Program

Support Equipment (SE) Misuse and Abuse Program

Electrostatic Discharge (ESD) Program

Quality Assurance (QA) Audit Program

Aircraft Maintenance Material Readiness List (AMMRL)

Hazardous Material Control and Management Program

Naval Aviation Metrology and Calibration (METCAL) Program

Central Technical Publication Library (CTPL) Program

Dispersed Technical Publication Library (DTPL)

Oil Consumption Program

Egress System Checkout Program

Technical Directive (TD) Compliance Program

Aircraft Compass Calibration

Aviators Breathing Oxygen (ABO) Program

Explosives Handling Personnel Qualification and Certification

APU Licensing Program

Battery Maintenance Safety

Maintenance Control

Aircraft Records and Reports/Engine Accounting

Logs and Records

Phase Maintenance

Data Analysis

Material Control

1.3.5 Review and ensure all documentation such as work guides and checklists are accurate and completed prior to issuing to crews or individuals.

1.3.6 Support scheduled inspections at intervals specified by applicable Maintenance Requirement Cards (MRC).

1.3.7 Corrosion Control Services. The Contractor shall perform and support Corrosion Control and ensure aircraft services are performed IAW governing directives by ensuring all inspection standards are met.

1.3.8 Corrosion Control Prevention and Treatment. The Contractor shall perform all corrosion prevention and treatment IAW applicable directives. The Contractor shall provide aircraft Emergency Reclamation and Salvage services per governing directives. The Contractor shall check the aircraft for tools and other foreign objects that could potentially put the aircraft or aircrew at risk. Corrosion Control services may be performed multiple times each day on the same aircraft as the flight schedule and aircraft condition dictates.

1.3.9 Tools Equipment and Hazardous Material/Waste. The Contractor shall inventory and maintain tools, and properly handle hazardous materials/waste per activity’s Material Safety Data Sheet (MSDS) and local governing directives.

1.3.10 Preventative Maintenance on Assigned T/M/S Aircraft. The Contractor shall perform preventative maintenance on assigned T/M/S aircraft and Environmental Control Systems assigned to the activity IAW required

T/M/S Maintenance Requirements Cards (MRC's) and approved directives.

1.3.11 Ensure personnel are trained on inspection of aircraft for tools and other foreign object that may potentially harm the aircrew and/or aircraft.

1.3.12 Follow established Government tool accountability and inventory procedures. Loss, damage, destruction or theft (LDD&T) of Government property shall be reported to the on-site COR not later than one (1) workday after discovery utilizing DD Form 200-Financial Liability Investigation of Property Loss.

1.3.13 Ensure all maintenance/inspections are documented on a Work Order (WO). Contractor personnel shall acquire appropriate Special Maintenance Qualifications (SMQ) to initiate WOs and complete maintenance action within Squadron Optimized Organizational Maintenance Activity (OOMA) information system.

1.3.14 Personnel shall examine, inspect, investigate, repair, and provide recommendations to the local Maintenance

Control and/or government agency as required.

1.3.15 Ensure personnel respond to rapid task changes and are available to respond to emergent maintenance requirements within one hour during normal working hours.

2. Service Summary:

Ref

No.

PWS Task

Reference

Required Performance

Service

Performance

Standard

Method and

Frequency of

Surveillance

AQL

Attachment

Airframe qualifications/certifications

Personnel with required qualifications per

Attachment 1

Personnel Roster

Monthly

100%

Flight Line qualifications/certifications

Attachment 1

Personnel Roster

Aviation Safety/Training

Attachment 1

Personnel Roster

Para 8

Safety Compliance

Zero violations

COR observation on a random basis.

3. Government Furnished Property/Equipment: N/A

4. General Requirements. The contractor shall:

4.1 Provide support during shift operations, Monday thru Friday: 0700-1500 (Day) and 1500-2300 (Evening). The expectation is that all contractor staff will work 1 st shift; however, unique situations may require contractor staff to work 2 nd shift with the approval of the CO. Support is not performed on the following federal holidays: New Year’s

Day, Martin Luther King Jr’s birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus

Day, Veterans Day, Thanksgiving Day, and Christmas Day.

4.2 Ensure all contractor personnel possess and maintain qualifications on the maintenance, modification, and repair experience on the aircraft platforms at contract start and throughout the Period of Performance (PoP).

4.3 Ensure the Site Lead has the minimum experience and qualifications outlined in Attachment 2.

4.3.1 Ensure the Site Lead or a designated contractor representative is present on every shift when any contractor personnel is performing duties under this contract.

4.3.2 Review and ensure accurate completion of all maintenance documentation of contractor personnel prior to submission to COR and/or Government personnel.

4.3.3 Ensure Site Lead or designated contractor representative attend meetings.

4.3.4 Coordinate with the Aviation Maintenance Officer MAG 26 and 29 for prioritization of work efforts.

4.3.5 Ensure contractor personnel obtain and maintain qualification requirements for CDQARs, and CDIs (see attachment 2). Periodically, accompany CDIs and CDQARs during scheduled maintenance and unscheduled maintenance tasks to recheck their qualifications. The Site Lead may be required to sign Contractor personnel qualifications and certifications for Contractor employees.

4.3.6 Perform Quality Control Inspections of contractor personnel work.

4.4 The contractor shall perform all services in accordance with the most current version of Commander Naval Air

Forces Instruction (COMNAVAIRFORINST) 4790, also referred to as the Naval Aviation Maintenance Program

(NAMP), and applicable maintenance instruction manuals, Technical Directives (TDs), squadron Standard

Operating Procedures (SOPs), and such other instructions as may be applicable in the support of these tasks. The

Contractor shall perform requirements in a manner that meets or exceeds CNAFINST 4790.2 Series, applicable

Naval Aviation Maintenance Program Standard Operating Procedures (NAMPSOPs) and local NAMPSOP instructions.

4.5 Within 24 hours of request, contractor shall provide training records, certification, licenses etc. of employees to the COR.

4.6 Complete all Government-provided local training and IAW local policy (e.g. safety, security, Information

Assurance/Cybersecurity, etc.). Government will provide any unique training that is not commercially available.

4.7 Perform all tasks outlined in the Interactive Electronic Manual (IETM).

4.8. Clearly identify contractor work areas, if assigned, with contractor supplied signs, name plates or other identification, in collocated space within a Government facility, such as offices, separate rooms, or cubicles.

4.9. Identify themselves when conversing with Government personnel during business meetings, over the telephone or via electronic mail to include signature blocks.

4.10. At all times wear and conspicuously display company identification clothing, which easily distinguishes themselves from government employees. Name badges shall be displayed on the outer garment above the waist at all times to allow for easy identification.

4.11. Upon request, make Non-Disclosure Agreements (NDAs) readily available between the contractor and contractor employees. NDAs should protect the Contractor and the Government from unauthorized disclosure of classified/unclassified information.

4.12 Comply with all local, emergency and/or exercise procedures or drills required.

4.13 Ensure personnel performing functions identified in Attachment 2 are qualified to perform Collateral Duty

Inspector (CDI) or Collateral Duty Quality Assurance Representative (CDQAR) in accordance with the NAMP within 90 days of contract award and throughout the period of performance.

4.14 Must possess the ability to work independently, without technical guidance, to perform all tasks outlined in the

Interactive Electronic Maintenance Manual (IETM), and the technical proficiency to qualify as CDI or CDQAR.

4.15 All maintenance will be performed and inspected in accordance with the NAMP, Maintenance Requirement

Cards (MRC’s) and applicable technical publications.

5. Contingency and Emergency Planning. The contractor shall:

5.1 In case of national crisis as declared by the President or Secretary of Defense, the Contracting Officer (CO) or representative will verbally advise the Contractor of any revised requirements, followed by written notification.

5.2 Provide continued performance 24/7/365 in the event of catastrophic and non-catastrophic events and work stoppages.

5.3 Provide for immediate response to catastrophic events to ensure minimal impact on the mission

5.4 Recall contractor personnel (no-notice) in times of national emergency, crisis or contingency situations as requested by the COR after CO approval.

5.5 Comply with the local installation’s Emergency Management Plan and all Operations Plans.

6. Environmental Protection. The contractor shall:

6.1 In the event a hazardous material that is not approved for use on the installation, the local environmental office may provide the Contractor a list of suitable substitutes; however, the Contractor will retain responsibility for finding an acceptable substitute. The objective is to promote waste minimization and pollution prevention practices and the Contractor will take appropriate actions to comply with this policy.

6.2 Comply with all applicable Federal, State, and local laws and regulations concerning environmental pollution control and abatement.

6.3 Comply with all Federal, State, and local laws and regulations when storing hazardous materials. At a minimum all containers shall be closed when not in active use, labels clean and clearly discernible, materials stored at a central location when not in use; storage area monitored periodically for leaks and spills; materials stored in appropriate cabinets with all warning labels clearly visible. Any hazardous material that is not completely used under this contract shall be disposed of as a hazardous waste in accordance with the Hazardous Waste requirements of this specification.

6.4 Use products with recycled content as recommended on the U.S. Environmental Protection Agency (EPA) web site provided below where economically feasible. US EPA has formulated a Comprehensive Procurement Guideline with a list of products with accompanying recycled content information. This can be found on the US EPA website http://www.epa.gov/epawaste/conserve/tools/cpg/products/index.htm. As part of the normal materials submittals, Contractor shall submit manufacturer’s data indicating compliance with this requirement along with the Green

Products Determination Form. Once the product is purchased, contractor shall certify purchase of recycled material by submittal of product packaging label identifying the recycled content or the Manufacturer’s MSDS that was provided with the product.

6.5. Comply with applicable base regulations regarding the use of tobacco.

7. Security Requirements. The contractor shall:

7.1 Coordinate with the COR and unit Security Manager to ensure personnel obtain the badges and/or Common

Access Cards (CACs) required to allow Contractor personnel access to designated workspaces and DoD networks.

7.2 Ensure all contractor employees maintain the public trustworthiness requirements of SECDEF Directive Type

Memorandum (DTM) 08-003 (or latest guidance) for CAC eligibility. Initial issuance of a CAC requires, at a minimum, the completion of an FBI fingerprint check with favorable results and submission of a National Agency

Check plus Written Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation, prior to being allowed to work under this PWS.

http://www.epa.gov/epawaste/conserve/tools/cpg/products/index.htm

7.3 Comply with entry access procedures for the installation. Obtain base pass and identification (ID) badges from the installation security office for each contractor employee. The contractor shall obtain all other needed access badges, such as computer facilities access badges, computer access ID numbers and passwords from the

Government.

7.4 Ensure security support includes, but is not limited to, packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilfer able property.

7.5 Ensure that employees meet the personnel security clearance requirements of the National Industrial Security

Program (NISPOM), Chapter 2, and Section 2. The Contractor shall provide a current listing of employees, updated when an employee's status or information changes. The list shall include the employee's name, social security number, and level of security clearance. The Contractor’s Facility Security Officer (FSO) shall validate and sign the list and provide to the Sponsoring Agency’s Security Manager.

7.6 Retrieve all identification media from employees who depart for any reason before the contract expires, e.g.

terminated for cause, retirement, etc., and at expiration or termination of the contract.

7.7 Comply with all base regulations pertaining to the possession of weapons, firearms, and ammunition.

7.9 Comply with DoD Freedom of Information Act (FOIA) Program requirements. This provision includes compliance in handling sensitive but not classified and For Official Use Only (FOUO) materials.

7.10 Report any information or circumstances that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. The Contractor shall brief personnel upon initial on-base assignment.

7.11 Safeguard all Government property and controlled forms provided for contractor use. At the end of each work period, the Contractor shall secure all Government facilities, equipment, and materials.

8. Safety Requirements. The Contractor shall:

8.1 Comply with all safety regulatory guidance including those as detailed in appropriate Occupational Safety and

Health Administration (OSHA) and Environmental Protection Agency (EPA) instructions to include but not limited to Fall Protection Equipment (FPE). The Contractor shall be responsible for the safety and accountability of all its employees and shall provide common personnel protective equipment (PPE) for team members.

8.2 Comply with the HAZMAT handling, storage, use, disposal, clean up, and emergency spill containment procedures of Marine Corps Air Station (MCAS) New River and Squadron and/or MALS Hazardous Material

Control and Management Program (HMC&MP).

8.3 Comply and report all accident, aircraft mishap reporting, and support investigations resulting from mishaps as required by CNAFINST 4790.2 (series) and OPNAVINST 3750.6. Disclosure of maintenance information and maintenance activity related to aircraft mishap is clearly defined in OPNAVINST 3750.6 and falls under the concept of privilege.

8.3.1 Ensure the procedures and processes defined in OPNAVINST 3750.6 for mishap investigations are disseminated to all Contractor personnel.

8.3.2 Immediately secure the accident area and wreckage until released by the accident investigative authority as designated by the MAG, Squadron and/or MALS Safety Officer. Such release will be accomplished through the

COR and Contracting Officer.

8.4 Ensure applicable OSHA and Government required minimum physicals for the following: Respirator physical required for sanding, general physicals for persons operating powered support equipment, aircraft and/or government motorized equipment, and Explosives Handlers physical required by the MCO 8023.3 Series.

9. Deliverables. The contractor shall submit the following:

9.1 Provide a monthly personnel roster report to be submitted NLT 3rd duty day of each month identifying by areas the following information: personnel name, qualifications, type of certification(s), license(s), and expiration date, if applicable.

9.1.1 Qualification compliance indicated in Attachment 1 will be calculated by the total number of personnel occupying the positions within each function.

9.2 Workforce Contingency Plan for continued contract support in the event of a declared crisis, catastrophic and non-catastrophic events and work stoppages within 30 calendars days of the award. The plan shall contain the following information at a minimum: response capability for each respective area to natural disasters/unplanned events, contingency actions, emergency work requests, natural disasters, labor strike/personnel walk-off, contingency mobilizations and demobilization recall commitments. Changes or updates are to be provided as they occur. The government has the right to review, accept or reject the plan to ensure it meets the mission requirements.

Contractor format is acceptable.

9.3 Program Reviews (PMRs) - Quarterly facilitate a joint review of contractor activities, after coordination with

Contracting Officer (CO), Contracting Officer Representative (COR) and other personnel/agencies, if applicable. At a minimum, include a breakout of personnel roster certifications/licenses, and any technical discussions of any anticipated problem and proposed solution. Contractor may also identify anything that is beyond the contract requirements. Contractor format of presentation is acceptable.

9.3.1 Presentation shall be submitted to CO & COR within 24 hours of the scheduled PMR.

9.3.2 Meeting minutes shall be provided to Contracting Officer within 5 business days. Contractor format is acceptable. Government shall provide comments within 3 business days, if any.

9.4 Quality Control Plan - establish and maintain a quality control system that ensures operations and maintenance services are performed IAW this contract, applicable laws and regulations and best commercial practices. Plan shall be submitted within 30 calendars days of the award and shall be reviewed and accepted by the Government.

Contractor format is acceptable. At a minimum, the plan shall include:

9.4.1 Describe in detail an inspection system to cover all services identified in the PWS, specifically outlining the items identified in the Service Summary at paragraph 2.0. Specifically, include the process to ensure minimum personnel are maintained in the performance of the contract.

9.4.2 Procedures that present all aspects of quality control to include responsibility for surveillance, a description of records to be kept, methods for identifying and preventing defects in the quality of service, and availability of records of inspections upon Government request.

9.4.3 Documented inspection instructions, auditing and testing in clear and complete instructions. The inspection instructions shall include the specific criteria for approval and rejection of the services that will be used in each inspection or audit; checklists may be used for this purpose.

9.4.4 Indicate the nature/number of observations, the number/type of deficiencies found and the nature of corrective action taken. Instructions and records shall be made available to the Government upon request.

9.5 Contractor Manpower Reporting Application. To support the Navy/Marine compliance with Section 8108 of

Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011, the contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields in the electronic Contractor Manpower Reporting Application (eCMRA) located via http://www.ecmra.mil.

9.5.1 Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. Data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk or refer to user manuals located at CMRA link: http://www.ecmra.mil. The Unit Identification Code(s) (UIC) for the site(s) on this contract is/are as follows:

M09965.

http://www.ecmra.mil/ http://www.ecmra.mil/

Attachment 1

LIST OF REQUIRED QUALIFICATIONS/CERTIFICATIONS

ALL

CMS

100%

NOTE

(1)

ALL

CMS

75%

MIN

NOTE

(1)

ALL

CMS

50%

MIN

AIRFRAMES

75% MIN

FLIGHT

LINE 75%

MIN

NOTE (2)

Auxiliary Power Unit (APU) X

Brake Rider X

Egress Certified X

Tow Qualified X

A/M42-2A Light Cart X

A/S32A-45 Tow Tractor X

BT-400-46 Pre-Heater (or legacy equivalent) X

Flight Line Utility Vehicles (aka Mighty Mites)

X

A/M32A-108 Mobile Electric Power Plant

(MEPP)

ACU-20/M Air Compressor

X X

00850-100-1 Portable Hydraulic Power Supply

(PHPS)

1428AS100 Portable Nitrogen Cart

A/M26U-4B Nitrogen Cart

A/M27T-6 Hydraulic Cart

Hydraulic Contamination, Air Frames (AF)

NC-10 A/B/C Mobile Electric Power Plant

(MEPP)

X

65A102-J1 Corrosion Cart X

*Percentages represents minimum qualifications to obtain from the CMS population.*

NOTE (1): Applies to the 3 CMS production work centers only (Airframes and Flight Line). This qualification will be attained within 30 days from employment.

NOTE (2): This qualification will be attained within 120 days from employment.

Attachment 2

The Government’s historic labor mix by category mix at each location is below and is consistent with the existing workload for all T/M/S squadrons within MAG-26 and MAG-29:

CATEGORY

Total #

Workers

Aircraft

Mechanic II/CDI

Aircraft Mechanic

III/CDQAR

Airframes (NOTE 2,3)

Flight line (NOTE 2,3)

Quality Assurance Rep / Site Lead

(NOTE 1)

Total per location 15

NOTE (1): Will have the responsibilities of a Site Lead and Quality Assurance Representative and required to have strong leadership capabilities and a minimum of 10 years of aircraft maintenance experience in one of the following platforms: MV-22, CH-53, or UH-1Y/AH-1W/Z.

NOTE (2): Required to have a minimum of four (4) years of aircraft maintenance experience.

NOTE (3): Will require minimum 2 workers with MV-22, CH-53, and UH-1Y/AH-1W/Z experience.