Performance Work Statemen16July2012.docx

PERFORMANCE WORK STATEMENT

TASK ORDER ID: ID05120093

PROJECT TITLE: Program and Project Management Services

CLIENT: USAF ISR POLICY DIVISION

DATE: 31 July 2012 CONTRACT TYPE: Firm Fixed Price CONTRACT VEHICLE: Small Veteran Owned Disadvantaged Business Award

1. BACKGROUND / SCOPE / OBJECTIVE.

1.1. Background. The purpose of this Performance Work Statement is to obtain Analysis and Program and Project Management Support services for the Air Force ISR Policy Division (AF/A2RP) located in Washington, DC. The organization conducts classified research for a variety of government customers.

1.2. Scope. The objective of this performance work statement (PWS) is to incorporate leading business practices to maintain and update comprehensive program management functions for AF/A2RP. The contractor shall provide accurate, reliable, and timely information to support effective decision making and increase operational efficiency and effectiveness.

1.3. Objective. This PWS addresses the necessary actions to provide contractor support for the AF/A2RP operational mission. The contractor shall provide organizational management support for classified administrative, financial, and other AF organizational programs. Contractors shall coordinate with other Intelligence Community (IC) organizations and offices. Contractors shall utilize JWICS, SIPRnet or other classified or unclassified systems/databases or platforms as required. The contractors shall use open source databases to create and maintain template documents necessary to support the task requirements below. Absences, training and temporary duty travel will be approved by contractor team lead and coordinated with AF/A2RP. All contract employees shall utilize and maintain electronic and hardcopy files related to their positions and programs. All contractor employees shall maintain a position continuity book and related metrics to record completion of activities, reportable to contractor program manger and client representative. The contractor employees shall compile data and prepare reports that reflect progress and effectiveness of support provided to the client representative.

1.4 KNOWLEDGE AND EXPERTISE.

The contractor shall be familiar with the following:

2.0. SPECIFIC TASKS AND REQUIREMENTS. The Contractor shall provide research, study and analysis of items on the USAF’s foreign materiel requirements list, which will be provided once the contract is awarded. The contractor shall compile data and prepare reports that reflect progress and effectiveness of support provided to the client representative.

2.1 Planning and Project Management

The contractor shall provide Project Management Support. This includes the management and oversight of all activities performed by contractor personnel to satisfy the requirements identified in the following tasks. The contractor shall effectively and efficiently manage schedule and performance utilizing integrated project management processes across all aspects of the tasks. The contractor shall coordinate with other IC communities and Government agencies as required.

2.1.1 Continuity Book. The contractor shall develop, maintain, and provide a continuity book identifying processes and results of their analysis.

2.2. All-Sources Analysis.

a. The contractor shall perform all-sources analysis on various networks (supply chain, distribution, financial, social, etc.) surrounding each item on the Air Force’s foreign materiel requirements list in order to identify potential course of action and recommendations for the acquisition of those items.

b. An initial analysis will be performed on the entire list. The first step in this effort will be to map the environment surrounding the items on the list. This will first entail the ingestion of material from multiple classified and unclassified data sources. After integration of these datasets the contractor will perform nodal analysis to develop a link-node diagram of each of the listed items. AF/A2RP, in conjunction with the contractor, will then review the targeting list and refine it based on access and priority. This refining process may require several iterations, after each of which the list becomes shorter with more detailed analysis presented on each item.

c. Following the refining process above, the contactor will deliver a report that details potential courses of action for the acquisition of no fewer than five items. AF/A2RP will maintain final authority on which systems are to be included in this final report.

d. The contractor will be required work in US Government SCIFs. All classified products will be stored within the customer’s SCIF.

e. The contractor shall provide verbal feedback to the government of ongoing and planned work efforts at weekly meetings. Contractor shall attend informal meetings to plan required workload and schedules as defined in the Project Management Plan.

2.3 Data Normalization.

The contractor shall utilize Open Source Data Mining techniques to perform data normalization on both classified and unclassified database platforms. This may be done manually or through the use of internal and external supply chain sources to further refine the target requirements for final Government assessment and review.

2.4 Gap Analysis and Data Integration

The contractor shall integrate open source material from commercial networks identifiying critical gaps as required from a global perspective to the Government. The contractor shall develop link-nodal diagrams as integrated data is identified, input, and reviewed against other data sources or databases. The contractor shall ensure accessibility assessments and diagrams will be identified as information becomes visible and defined,

2.5 Position Duties. Subject Matter Experts

Contractors shall provide professional support services to agencies in conducting technical analysis to include broad and/or high-level technical assessments, and technical document development, expertise in supply chain research for development of database requirements, both classified and unclassified.

Each Subject Matter Expert must have credentials that demonstrate and substantiate the following:

· 5 years recent experience with knowledge of DOD and/or IC processes and procedures in support of all-source targeting efforts.

· Independently applies subject matter expertise to various project/program initiatives

· Provides expert-level issue resolution and recommendation support to achieve desired program outcomes

· Applies extensive knowledge of DoD and the IC on processes and technical issues

· Professional training in his or her area of expertise.

Senior Analyst This individual serves as lead analytical resource on all objectives defined in the PWS, providing broad advice and guidance to the Government team, across the spectrum of DoD and IC acquisition policy and processes, or supply chain discipline.

Each Senior Analyst Advisors must have credentials that demonstrate and substantiate that he or she has:

· Extensive experience in all-source link-node analysis, to include supply chain analysis. Experience matches the requirements of the position for which the person is proposed.

· Recent experience with and knowledge of DoD’s IC processes and procedures, databases, and research methodologies.

· Professional training in his or her area of expertise.

3.0. DELIVERABLES.

3.1. Deliverables and due dates are identified in the matrix below. Government personnel will have 10 workdays to review deliverables and provide written acceptance/rejection. Unclassified deliverables are to be transmitted with a cover letter, on the prime contractor’s letterhead, describing the contents, through GSA’s web-based procurement system Information Technology Solutions Shop (ITSS) and to any other destination(s) as required per the Government’s request. The contractor shall provide hard copy deliverables as required per the Government’s request. All deliverables shall be produced using recommended software tools/versions as approved by the Government. All reports shall be accomplished utilizing the MS Office Software Suite to include MS Project as required. All materials, documents, notes, records, acquired, and/or software produced by the contractor under this PWS shall become the property of the U.S. Government, which shall have unlimited rights to all materials and determine the scope of publication and distribution. To the fullest extent possible, the contractor shall use processes taking full advantage of electronic storage, distribution and manipulation of information. Specific contract deliverables are identified in the matrix below.

3.2. Deliverable Matrix

4.0. QUALITY. Both the contractor and Government have responsibilities, for providing and ensuring quality services, respectively.

4.1 Quality Control. The contractor shall establish and maintain a complete Quality Control Plan to ensure the requirements of this contract are provided as specified in accordance with the applicable Inspection of Services Clause. The Contracting Officer (CO) will notify the contractor of acceptance or required modifications to the plan. The contractor shall make appropriate modifications (at no additional costs to the government) and obtain acceptance of the plan by the CO. The Government has the right to require revisions of the Quality Control Plan (at no cost to the Government) should the incorporated plan fail to control the quality of the services provided at any time during the contract performance. The plan shall include, but is not limited to the following:

· A description of the inspection system covering all services listed.

· The specification of inspection frequency.

· The title of the individual(s) who shall perform the inspection and their organizational placement.

· A description of the methods for identifying, correcting, and preventing defects in the quality of service performed before the level becomes unacceptable.

On-site records of all inspections conducted by the Contractor are required. The format of the inspection record shall include, but is not limited to the following:

· Date, time, and location of the inspection.

· A signature block for the person who performed the inspection.

· Rating of acceptable or unacceptable.

· Area designated for deficiencies noted and corrective action taken.

· Total number of inspections.

4.2 Quality Assurance. The Government will perform periodic reviews of the contractor’s performance in accordance with the Government’s Quality Assurance Surveillance Plan (QASP). The Government reserves the right to review services to be provided, including those developed or performed at the Contractor's facilities, to determine conformance with performance and technical requirements. Government quality assurance will be conducted on behalf of the CO. The COTR will be appointed to coordinate the overall quality assurance of technical compliance.

5.0. PERFORMANCE. .

5.1. Work is to be accomplished through the General Services Administration (GSA), Federal Acquisition Service (FAS), Great Lakes Region, through its contract with the selected contractor. Certification by the Government of satisfactory services provided is contingent upon the contractor performing in accordance with the terms and conditions of the referenced contract, this document, the approved technical and price quote, and all amendments. The client representatives, GSA's representatives, and the contractor's representative(s) shall meet when deemed necessary at the client’s request. The client representative, the GSA representatives, and the contractor’s representative may meet at the place determined by the client and GSA representatives.

5.1.1. Kickoff Meeting. The Contractor in conjunction with the GSA Contracting Officer shall initiate work on this task order by meeting with key Government representatives to ensure a common understanding of the requirements, expectations, and ultimate end products. The contractor shall discuss the overall understanding of the project and review the background information and materials provided by the Government representatives. Discussions will also include the scope of work, deliverables to be produced, how the efforts will be organized, projects completed, assumptions made/expected and results. A concerted effort shall be made to gain a thorough understanding of the Government expectations. However, nothing discussed in this or in any subsequent meetings or discussions between the Government and the Contractor shall be construed as adding, deleting, or modifying any task order requirements, including deliverable specifications and due dates.

5.1.2. CONTRACTOR PERFORMANCE. The contractor shall bring problems or potential problems affecting performance to the attention of the Client Representative and GSA COTR as soon as possible. The contractor shall provide in writing the results of all meetings with the client that affect and/or change conditions, or result in additional agreements or requirements to the GSA COTR. The contractor shall not perform any work outside the scope or requirements of this PWS and resultant order without express written approval of the GSA Contracting Officer. Verbal reports shall be followed up with written reports within 24 hours.

5.2. Period of Performance. The base period of performance will be August 1, 2012 through October 31, 2012 with one three month option. The contractor’s quote shall also include all option periods, which may be exercised at the client’s request based upon the Government’s continuing need, past performance and funding availability.

5.3. Place of Performance. The primary place of task performance will be the greater Washington, DC area. Temporary duty away from the respective home station shall be required by the contractor to support deployment and training, and other meetings or events as required by the Government. Contractor personnel may be authorized to work at locations other than the designated locations, on a scheduled or as required basis, when approved jointly by the contractor supervisor and an authorized Client representative, in accordance with the applicable Government regulation, directive, and/or guidance.

5.4. Travel. Travel is required in support of this requirement. All justification and costs will be approved in advance by the client representative and GSA PM prior to travel whenever possible. The contractor shall perform travel between local and non-local facilities as required during the performance period of this task order. Local travel reimbursement is not authorized. Travel may be required under this task order may include CONUS and OCONUS travel. The COTR shall approve all non-local travel prior to costs being incurred via ITSS. Travel requests, to include projected costs, shall be submitted in ITSS to enable COTR approval no later than five workdays prior to travel. Travel will be reimbursable according to the Joint Travel Regulation. All non-local travel arrangements shall be the responsibility of the contractor including, but not limited to, airline, hotel, and rental car reservations. The contractor should make all efforts to schedule travel far enough in advance to take advantage of reduced airfares. The contractor shall stay in Government furnished lodging as available. The task order will include an Other Direct Costs (ODC) allowance for reimbursable travel expenses as follows:

The travel allowance is subject to modification during each period of performance based on actual task requirements. .

5.5. Hours of Work. Normal hours of operation are flexible. Hours will be determined by the client representative to satisfy mission requirements. Unless specifically authorized in writing by the Contracting Officer, no services will be provided and no charges will be incurred and/or billed to any contract on any of the Federal Holidays listed below:

The contractor and Government understand and agree that there may be circumstances that prevent contractor employees from providing services due to holidays designated by the Government or inaccessibility to the work site due to unscheduled closure (weather, national emergency, changed threat levels etc.).

5.6. Personnel Retention. The Contractor shall make every effort to retain personnel in order to ensure continuity until contract completion. If it should become necessary to substitute or replace personnel, the Contractor shall immediately notify the COTR in writing of any potential vacancies and shall submit the resume(s) of replacement personnel within 14 calendar days of the notification. The Contractor shall submit the resume(s) of all potential personnel selected to perform under this contract to the COTR through ITSS for client review an acceptance/rejection. Upon Client acceptance of a personnel resume(s), the candidate shall be available to begin performance within 14 calendar days. The contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than one week in duration.

5.7. Estimated Staffing Level – Work Load Data. For indicating the scope of work only, the staffing levels in terms of Full-Time Equivalent (FTE) positions are identified below:

Position duties have been identified in paragraph 2.5 above.

5.8. GOVERNMENT FURNISHED EQUIPMENT/INFORMATION/ACCESS. The government will provide the following resources to the contractor for task performance:

· The Government will provide workspace at a government facility for 5 contractor employees during the base period and any exercised option periods.

· The Government will provide the standard desktop configuration office equipment (office work area, telephone, access to fax, computer, software, base network access, etc.)

· The Government will provide a desktop computer and E-mail account on any internal Office Information System (OIS).

· The Government will provide telephone service for official use. The government will pay for all official commercial long distance calls, from contractor personnel Government site duty station, made in the performance of this task order.

· The Government will provide on-site personnel office supplies (paper, pens, pencils, etc) as required.

· The Government may require contractor employees to attend Government Training in support of the task.

· The Government will provide various documents such as master plans, strategic plans, databases, reports, data, drawings, documents and others as available to facilitate accomplishment of work as stated within this PWS. This information shall be used for general reference.

· The Government will provide photo identification, such as Common Access Card, Restricted Area Badge and internal access cards. The contractor shall comply with all requirements necessary to obtain and maintain a CAC, Restricted Area Badge and internal access cards.

· All Government-provided products and facilities remain the property of the Government and shall be returned upon completion of the support services. Contractor personnel supporting this requirement shall return all items that were used during the performance of these requirements by the end of the performance period.

· All documentation, to include but not limited to, documented processes, procedures, tools and applications, developed under this PWS become the property of the Government. The Government shall have unlimited rights to these documents. Modification and distribution of end products for use at other installations will be at the discretion of the Government.

· All text, electronic digital files, data, new capabilities or modification of existing applications, documentation, and other products generated, modified or created under this task order shall become the property of the Government. The information shall be returned to the Government unless otherwise specified herein.

· The Government will provide access to the JWICS databases.

5.9 Contractor Furnished Equipment/Information/Access. The contractor will provide the following resources to the contractor for task performance:

· The contractor will comply with all DoD Air Force and Intelligence standards and security policies when utilizing the Government furnished equipment.

· The contractor will provide an E-mail account on any internal Office Information System (OIS).

· The contractor will allow contractor employees to attend Government Training in support of the task.

· The contractor will provide photo identification, such as Common Access Card, Restricted Area Badge and internal access cards. The contractor shall comply with all requirements necessary to obtain and maintain required access badges.

· The contactor shall maintain all documentation, to include but not limited to, documented processes, procedures, tools and applications, developed under this PWS. The contractor shall provide all information at the end of task performance or as required by the Government.

· The contractor concurs that all text, electronic digital files, data, new capabilities or modification of existing applications, documentation, and other products generated, modified or created under this task order shall become the property of the Government and stored appropriately according to security procedures. The information shall be returned to the Government unless otherwise specified herein.

· The contractor will be required to provide their own analysis software for the unclassified research. Contractor will have access to Palantir on JWICS.

6.0. SECURITY.

6.1. Security support provided by the Air Force to the contractor will include base visitor control, investigation of security incidents, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, Air Force Policy Directive 31-6, Industrial Security, and Air Force Instruction 31-601, Industrial Security Program Management.

6.2. Security Clearance Requirements. All contractor personnel assigned to this task shall be a United States citizen. All contractor personnel performing work under this contract must have a completed Single Scope Background Investigation (SSBI) or Periodic Re-investigation with adjudication to at least Top Secret access at time of contract award. The Government Program Manager and the contractor lead will identify individual contractor employees who require additional adjudication to Director of Central Intelligence Directive 6/4 level for access to Program and Sensitive Compartmented Information. The Contractor shall observe and comply with the security provisions in effect at all Government facilities. ID badges shall be worn and displayed at all times while inside facilities as required.

6.3. Base/Facility Pass and Identification Items. The contractor shall ensure the following pass and identification items required for contract performance are obtained for employees:

6.3.1. Contractor personnel shall report to the client representative and the government trusted agent security manager will electronically submit the application through the Air Force Contractor Verification System for approval, processing and receipt of the Uniformed Services Identification Card, Common Access Card. Reference: Air Force Instruction (AFI) 36-3026, Identification Cards for Members of the Uniformed Services, Their Family Members, and Other Eligible Personnel for specific instructions.

6.3.2. Pentagon Building Pass. Pentagon building passes for contractor personnel will be facilitated by the client representative.

6.3.3. Intelligence Community Badge. IC badges for contractor personnel will be facilitated by the client representative.

6.4. Additional Security Requirements. All contractor personnel will perform in accordance with National Industrial Security Program Operating Manual and overprint, Director of Central Intelligence Directive (DCID), Intelligence Community Directive (ICD), DOD, Joint, Joint Air Force, Army, Air Force and other agency security regulations, as well as applicable security classification guidance OPSEC requirements IAW the local User Agency policies and programs along with applicable Security Guides.

6.5. Physical Security. All contractor employees shall comply with all Operations Plans and Instructions for Force Protection Conditions (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all Government property. At the close of each work period, Government training, equipment, facilities, support equipment, and other valuable materials are to be secured and facilities alarmed.

6.6. Access Control. The contractor shall implement control procedures to ensure common access cards and Government issued badges provided by the Government are properly safeguarded and not used by unauthorized personnel.

6.7. Dissemination of Information. The contractor is not authorized to release data related to Air Force programs.

6.10. Contractor-Employee Non-Disclosure Agreements. Due to the sensitive nature of the data and information being worked with on a daily basis, all contractor personnel assigned to the task order are required to complete the Government provided non-disclosure statement when briefed on program security requirements to ensure sensitive or proprietary information is not compromised. Signed non-disclosure statements will be retained within client representative files. The Government will provide the necessary form.

6.11. Privacy Act. Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

6.12. Personnel Removal. The Government reserves the right to request removal of contractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interests of the Government. The reason for removal will be fully documented in writing by the Contracting Officer. When and if such removal occurs, the contractor shall within 30 working days assign qualified personnel to any vacancy(s) thus created once the Government has accepted the resume of the replacement individual. The contractor shall notify the GSA COTR, within 24 hours, when for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, named contractor personnel no longer require access to Government computers.

7.0. POINTS OF CONTACT

Client Representatives/Program Managers Lt Col Thomas Westbrook, Program Mgr

AF/A2RP

1700 Air Force, Pentagon Washington, DC, 20330-1700 Telephone: (703) 692-2083 thomas.westbrook@pentagaon.af.mil

GSA Contracting Officer’s Technical Representative

8.0 Procedures for Payment.

8.1 Performance Based Payment Percentages. The attached Service Delivery Summary is provided to identify the performance objectives and respective payment percentages based on relative importance to total task performance. This document also identifies the Government’s proposed surveillance assurance methodology.

9.0 Submission. Electronic simultaneous invoice submission to ITSS and www.fiance.gsa.gov is required. The contractor is responsible for registering their company and individuals on the website. The contractor may contact the GSA finance customer support at 1-816-926-7287 regarding electronic submissions. The contractor may contact the ITSS Registration Desk, at 1-877-243-2889, Option 2 for registration assistance. The contractor shall provide a single invoice by line item for each of the tasks identified in Section 2 of the PWS and reimbursable travel Invoices are due no later than the 10th calendar day of the month following the reporting period. The contractor shall submit the invoices, and supporting documents, through ITSS simultaneously with the unclassified MSR (as an acceptance item) to allow the client and the GSA COTR to electronically accept and certify services received by the client representative. The contractor is authorized to invoice only for the services and travel (if required) ordered by GSA and provided in direct support of the client’s project requirements.

9.1 Invoice Content. Invoices for all direct labor shall be submitted monthly with the Monthly Status Report. The invoices shall also include travel costs for all travel completed during the reporting period. Invoices including travel costs shall include supporting documentation as required by the JTR (receipts for all costs $75.00 or greater). The invoices shall reflect the current month’s charges, a cumulative total and identify the balance of funds remaining on the task through the current performance period (direct labor and travel costs shall be reported separately).

9.3 Failure to comply with the procedures outlined may result in payment being delayed at no additional cost the Government.

9.4 Personal Service. The client determined that use of the GSA requirements contract to satisfy this requirement is in the best interest of the Government, economic and other factors considered, and this task order is not being used to procure personal services prohibited by the Federal Acquisition Regulation (FAR) Part 37.104 titled “Personal Services Contract”.

10.0. Section 508. All services and products provided in response to the requirements identified in the Statement of Work shall comply with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards (36 CFR part 1194).

- 1 -image1.emf

Microsoft_Office_Word_97_-_2003_Document1.doc Task Area

FTEs (base and all options)

Project Manager

Analyst

Total FTEs