IA02 28 Feb PWS MSCS (DRAFT).pdf

PERFORMANCE WORK STATEMENT

Dry Cleaning (DC) and Alteration/Repair Services

For Memphis Shelby County School District JROTC Program

220 N Montgomery Street, Memphis, TN 38104

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personel services contract to provide for Dry Cleaning, and alteration/repair services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Dry Cleaning (DC) and Alteration/ Repair services for the Army Combat Uniforms (ACU, Army Service/Dress Uniform (ASU) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: The MSCS County JROTC has 19 schools supporting 4500 cadets. For the last Five years the contractor has picked up and delivered all of the County’s cleaning and hemming in two previous contracts. Prior to the contracts, GPC card was used in multiple dry cleaning establishments. The schools are spread out for 30 miles in all directions in the County.

1.3. Objectives:

1.3.1. Dry Cleaning Army Combat Uniforms (ACU) and Army Physical Fitness Uniform (APFU) per label instructions.

1.3.2. Dry Cleaning Army Service/Dress Uniforms (ASU) per label instructions.

1.3.3. Alterations and repair of service clothing per DA PAM 670-1.

1.3.4. Maintain accountability and tracking of all dry cleaning, alteration and repair items.

1.3.5. Contractor pick-up and delivery of Dry Cleaning and Alteration and repair uniforms.

1.4. Scope: Services shall include but not limited to Dry Dleaning, Alteration/repair, pick up and delivery of uniforms. Alterations/repair shall henceforth be known as alteration(s).

1.5. General Information

1.5.1. Period of Performance: The period of performance shall be in accordance of the contract.

1.5.2. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.5.3. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.4. Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day

1.5.5. Hours of Operation: 9:00 AM through 5:00 PM Monday Through Friday excluding legal holidays

1.5.6. Place of Performance: The work to be performed under this contract will be at the vendor’s location. After researching the businesses that provide the needed dry cleaning and alteration services in Memphis, TN; the current vendor is the only vendor in SAMS which provides all of the required services.

1.5.7. Type of Contract: The government will award a Firm/Fixed price service contract.

1.5.8. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: (Standard)

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. DEFINITIONS: (Contract specific)

2.2.1. ALTERATION. Modification and REPAIR of uniforms. Shall also mean

TAILOR.

2.2.2. CLEAN. Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

2.2.3. COMBAT UNIFORM. Current U.S. Army combat uniform. IAW AR 670-1

2.2.4. DRY. Free from water or moisture.

2.2.5. LABEL INSTRUCTIONS. Attached garmet label or manufacturers instructions.

2.2.6. PHYSICAL FITNESS UNIFORM. Current U.S. Army physical fitness uniform.

IAW AR 670-1

2.2.7. REPAIR. Restore uniform items to serviceable condition.

2.2.8. SERVICE UNIFORM. Current U.S. Army dress uniform (male/female). IAW AR 670-1

2.3.9. TAILOR. Adjusting fit of outer garmets to fit a particular person.

2.3. ACRONYMS:

ACU Army Combat Uniform APFU Army Physical Fitness Uniform AR Army Regulation ASU Army Service/Dress Uniform

COR Contracting Officer Representative IAW In Accordance With KO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Repair items: Buttons

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed in this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. JROTC dry cleaning (DC) and alteration services.

5.1.1. The contractor shall conduct a joint inventory of uniforms with the JROTC program representative before acceptance of uniforms.

5.1.1.1. Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms.

5.1.1.2. The JROTC program representative will conduct a joint inventory with the contractor upon delivery before acceptance of completed uniforms.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. The government will furnish additional buttons for repair services.

5.2. DRY CLEANING SERVICE (DC). The contractor shall:

5.2.1. Be responsible for pick-up and delivery of dry cleaning and alteration from/to the location listed in PWS.

5.2.2. Maintain accountability and tracking of all DC uniforms.

5.2.3. Dy Cleaning uniforms consistant with label instructions and DA PAM 670-1.

Uniforms shall be clean per PWS 2.2.2 and dry per PWS 2.2.4.

5.2.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.5. Box or bundle bulk uniforms in qualtities of 25.

5.2.6. Place non-bulk uniforms on individual hangers.

5.2.7. Complete DC within a maximum of seven (7) days.

5.3. ALTERATIONS SERVICE. The contractor shall:

5.3.1. Be responsible for pick-up and delivery of uniform alterations from/to the location listed in this PWS.

5.3.2. Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3. Tailor uniforms to the individual wearer.

5.3.4. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the JROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.5. Complete alterations within a maximum of seven (7) days.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall abide by all current regulations, publications, manuals, and local policies and procedures to include but not limited to:

6.1.1. AR 670-1

6.1.2. DA PAM 670-1

6.1.3. AR 210-130

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit A – Performance Requirements Summary

7.2. Technical Exhibit B – Deliverables Schedule

7.3. Technical Exhibit C – Estimated Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARD

PERFORMANCE

THRESHOLD

INCENTIVE /

DISINCENTIVE

PWS 5.2.

Dry clean uniform and equipment

Meet or exceed standards in PWS 5.2. and 5.1.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Re-perform at no additional expense to the government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in

CPARS

PWS 5.3.

Alterations

Meet or exceed standards in PWS 5.3. and 5.1.

Not greater than 5% requiring re-work to correct defective or missed alterations.

Re-perform at no additional expense to the government.

Trends of less than acceptable performance will be used to document overall performance in the contract file to include reported in

CPARS

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Itemized invoice for service rendered

Monthly

Electronically

WAWF

TECHNICAL EXHIBIT C

ESTIMATED WORKLOAD DATA

Estimated workload provided in contact schedule.

Booker T. Washington 715 South Lauderdale Ph: 901-416-7240 Memphis, TN 38126

Central High School Ph: 901 416-4500 306 S Bellevue

Memphis, TN 38126

Cordova High School Ph: 901 416-4540 1800 Berry Hill http://www.btwnt.com/

Memphis, TN 38016

Craigmont High School Ph: 901 416-4312 3333 Covington Pike

Memphis, TN 38126

Douglass High School Ph: 901 416-0990 3200 MT Olive ST

Memphis, TN 38108

East High School Ph: 901 416-6161 3206 Poplar

Memphis, TN 38111

Hamilton High School Ph: 901-416-7838 1363 E Person

Memphis, TN 38106

Kingsbury High School Ph: 901 416-6060 1270 N Graham St Memphis, TN 33971

Kirby High School Ph: 901 416-1960 4080 Kirby Parkway

Memphis, TN 38115

Manassas High School Ph: 901 416-3244 1111 Manassas

Memphis, TN 38107

Mitchell High School Ph: 901 416-8174 658 Mitchell RD

Memphis, TN 38109

Oakhaven High School Ph: 901 416-2300 3125 Ladbrook Rd

Memphis, TN, 38126

Overton High School Ph: 901 416-2136 1770 Lanier Rd

Memphis, TN 38117

Sheffield High School Ph: 901 416-2370 4315 Sheffield Ave

Memphis, TN 38118

Trezevant High School Ph: 901 416-3760 1363 E Person Ave

Memphis, TN 38127

Westwood High School Ph: 901 416-8000 4480 Westmont St

Memphis, TN 38109

White Station High School Ph: 901 416-8880 514 S Perkins Rd

Memphis, TN 38117

Whitehaven High School Ph: 901 416-3000

4851 Elvis Presley Blvd Memphis, TN 38116

Wooddale High School Ph: 901 416-2440 5151 Scottsdale Ave Memphis, TN 38118

Memphis Shelby County School JROTC Ph: 901 416-9940 220 N Montgomery Street Memphis, TN 38104

ESTIMATED WORKLOAD DATA

ITEM Name ESTIMATED QUANITY

1 Class A Trousers/Slacks 1500 Annually 2 Clas A Coats Annually 3 Neck Ties/ Tab Annually 4 Berets / Patrol Caps Annually 5 Windbreakers Annually 6 ASU Shirts Annually 7 OCP Trousers Annually

8 OCP Coats Annually 9 Hem or Alters Class A Jackets/

Slacks Annually