HT0011-14-R-0018-0001-RFP_Amendment-PSAS-7-16-14.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to post questions and answ ers(attachment 6) and make changes to PWS in response to questions received. See summary of changes for more information.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 39

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 16-Jul-2014

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HT0011-14-R-0018

X 9B. DATED (SEE ITEM 11)

01-Jul-2014

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

16-Jul-2014

CODE

DEFENSE HEALTH AGENCY

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

HT0011 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT0011-14-R-0018

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

Title: Policy and Statistical Analysis Services (PSAS)

Requiring Activity: Defense Health Cost Assessment & Program Evaluation (DHCAPE), Office of the Chief

Financial Officer

Part 1 General Information

1. General: This is a non-personal services contract to provide Policy and Statistical Analysis Services. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers will be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor will provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Policy and Statistical Analysis Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor will perform to the standards in this contract.

1.2 Background:

DHA, a Combat Support Agency, supports the delivery of integrated, affordable, and high quality health services to beneficiaries of the Military Health System (MHS), and executes responsibility for shared services, functions, and activities in support of the Military Services. The DHA serves as program manager for the DHA military health program.

DHCAPE supports performance-based decision making for DHA by applying appropriate scientific methods and operational support. DHCAPE uses a multidisciplinary approach to investigate complex issues in measuring, evaluating, and analyzing the performance of healthcare delivery systems and developing innovative methods for providing high quality health care

The Office of the Assistant Secretary of Defense for Health Affairs (OASD/HA) creates the policy that affords the Military Health System (MHS) its ability to provide health support for the full range of military deployments and to sustain the health of members of the Uniformed Services, their families, and others to advance our national security interests. The origins of today's medical program are based on a system of military treatment facilities (MTFs) organized and operated by the Departments of the Army, Navy, and Air Force to support the distinctive operational missions of the three Military Departments and the four military services

The Assistant Secretary of Defense (Health Affairs) has broad and specific responsibilities for exercising authority, direction and control over DoD medical personnel, budgets, facilities and policies related to the medical mission of the Department, and serves as medical advisor to the Secretary of Defense.

1.3 Objectives:

The Contractor will furnish the necessary personnel, materials, facilities, and other services as may be required to assist the Deputy Assistant Secretary of Defense (Health Affairs), Defense Health Agency, and DHA Regional Offices in the support of DHA and military health system (MHS) contracts and the various functions identified in the Scope and Performance Work Statement (PWS).

1.4 Scope:

This contract provides for services to assist the Deputy Assistant Secretary of Defense (Health Affairs), Defense Health Cost Assessment & Program Evaluation (DHCAPE)/Defense Health Agency, and DHA Regional Offices in the support of TRICARE and military health system (MHS) contracts. This includes (1) budgeting, pricing and financial analyst support; (2) policy support; (3) lifecycle contract management support activities; (4) contract cost adjustment; (5) reimbursement support; (6) cost certification; (7) information systems and data mining;

and (8) educational support; associated with the financing and delivery of the MHS using TRICARE. Specifically, the PSAS contract includes:

development and maintenance of corporate databases and data systems analysis of cost containment opportunities through various policy changes in benefit design, organization of service delivery, and provider reimbursement;

actuarial modeling and projecting changes in health care utilization and cost under various policy and program scenarios;

claims processing systems enhancements;

analysis and evaluation of dental insurance programs funded by TRICARE; and technical analysis of health care financing and delivery requirements associated with the acquisition, implementation, operation and expansion of the TRICARE, evaluation of various programs/initiatives development of Independent Government Cost Estimates for RFPs and other programs, projects and initiatives Financial analysis and support for the DOD budget formulation Education/training for data quality and Working Information Systems to Determine Optimal Manage

(WISDOM)

Develop and maintain databases with cost projections for the Managed Care (contract T-3 and T-Nex)

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and (4) four 12-month option years.

The Period of Performance reads as follows:

Base Year Date of Award to 12 months for Performance( including 10 business days transition in) Option Year 1 Expiration of Base Year to 12 Months of Performance Option Year 2 Expiration of Option Year 1 to 12 Months of Performance Option Year 3 Expiration of Option Year 2 to 12 Months of Performance Option Year 4 Expiration of Option Year 3 to 12 Months of Performance Transition Out: 10 business days from the Expiration of Base YR, Option YR1, Option YR2,Option YR3,or Option YR4

1.6 General Information

a. Non-Disclosure Agreement – Deliverable 1

The contractor will ensure that the Non-Disclosure Statement (Attachment to the PWS) Deliverable 1 is signed by all staff assigned to or performing on this Task order before performing any work, including all subcontractors and consultants. The Non-Disclosure/ Non-Use statement shall be cosigned by a corporate official (contractor task manager or higher). The contractor shall also ensure that all staff understand and adhere to the terms of the non-disclosure statement, protecting the procurement sensitive information of the Government and the proprietary information of other Contractors. Assignment of staff who has not executed this statement or failure to adhere to this statement will constitute default on the part of the Contractor. See attachment 1.

1.6.1 Quality Control Plan (Deliverable 2)

The contractor will develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor will develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract.

The QCP will initially be submitted with the vendor’s quote and will be updated 30 days following the award of the contract. Three copies of a comprehensive written QCP will be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the QCP the contractor will receive the contracting officer’s acceptance in writing of any proposed change to his QC system

The QCP will document how the Contractor will meet and comply with the quality standards established in this statement of work. At a minimum, the QCP must include a self-inspection plan, an internal staffing plan, and an outline of the procedures that the Contractor will use to maintain quality, timeliness, responsiveness, customer satisfaction, and any other requirements set forth in this solicitation.

a. Data quality validation is a critical element for this contract and required for the performance of the tasks.

The contractor will document and identify procedures and processes to ensure data is carefully and rigorously reviewed for accuracy, consistency, and relevance. The contractor must provide assurance to the Government that the data provided has undergone extensive review and quality control processes prior to delivery or release. There is a very low tolerance for data errors. The contractor shall provide maximum quality control to assure the highest standards of data accuracy, integrity and delivery timeliness is achieved.

1.6.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

See attachment 3.

1.6.3 Contingency Operations Plan – (Deliverable 3)

The Contractor shall develop and submit a contingency Operations Plan to the Government. The Contingency Operations Plan will be due (10) calendar days after the award of this contract, and will be updated on a quarterly basis. The Contingency Operations Plan shall document contractor Plans and procedures to maintain DHA support during an emergency. The Contingency Operations Plan shall include the following:

A description of the contractor’s emergency management procedures and policy;

A description of how the Contractor will account for their employees during an emergency;

Planned temporary work locations or alternate facilities;

How the Contractor will communicate with DHA during emergencies;

A list of primary and alternate Contractor points of contact, each with primary and alternate telephone numbers and E-mail addresses;

Procedures for protecting Government furnished equipment (if any)

Procedures for safeguarding sensitive and/or classified Government information (if applicable)

1.6.4 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8 A.M.

and 5 P.M, local time, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Place of Performance: The work to be performed under this contract will be performed primarily at the Contractor’s facility. The Contractor may be required to provide flexibility for telework.

1.6.7 Security Requirements: The Contractor will NOT require access to classified data to perform this task.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7.4 Contractor access to DHA Network/DoD Systems (SEE ATTACHMENT 4)

Contracting companies shall contact the DHA Privacy Office after being awarded a DHA contract that requires access to a DoD System. Each contracting company is responsible for submitting the SF85P and FD 258 for their respective contractor employees. The Contractor employees may be required to gain access to the HA/DHA network/Program Office system for performance of this task. As such, contractor personnel shall undergo appropriate background investigation (Trustworthiness Determination for Public Trust positions/ADP-IT) or have a security clearance and Information Assurance Training. The Contractor should be prepared for this process to take at least two (2) weeks.

Prior to the submission of the SF85P for new contractor employees, the contractor’s Facility Security Officer (FSO) shall submit the DHA contract number, delivery order number, contract start date, contract end date, personnel names, and the ADP position designations, to the DHA Privacy Office for verification and approval with a list of personnel being submitted for an ADP/IT Trustworthiness Determination. The Contractor’s FSO shall submit all appropriate forms as listed on the DHA Privacy website to request a background investigation to the Office of Personnel Management (OPM) and obtain receipt confirmation as a prerequisite for contractor personnel to access the DHA network/DHA Program Office systems. The Standard Form 85P is available at:

http://www.tricare.osd.mil/tmaprivacy/sf85p.pdf.

The Contracting Company shall follow the DHA Privacy Office guidelines for submittal of ADP/IT security clearances and ensure all contractor personnel are designated as ADP/IT-I, ADP/IT-II, or ADP/IT-III where their duties meet the criteria of the position sensitivity designations. The DHA Privacy Office procedures for personnel security are listed on the following website: http://www.tricare.osd.mil/tmaprivacy/personnel-security.cfm.

Contracting companies must notify the DHA Privacy Office when the security officer has submitted the SF85P user form to OPM for new employees. Upon termination of a contractor employee from the DHA contract, the contractor’s FSO must notify the DHA Privacy Office and OPM of the action, including the termination date. At the end of the base period of performance, the contracting companies shall notify the DHA Privacy Office if the contract has been extended for the option years or terminated.

Non-U.S. Citizens

Only United States citizens shall be granted a personnel security clearance, assigned to sensitive duties, or granted access to classified information unless approved by an authority designated in Appendix 6 of DoD 5200.2-R.

Exceptions to these requirements shall be permitted only for compelling national security reasons. Non-U.S.

citizens are not being adjudicated by any government agency for a trustworthiness determination at this time. Non- U.S. Citizens are not allowed access to any DOD systems/networks.

The contractor shall ensure that data which contains PHI is continuously protected from unauthorized access, use, modification, or disclosure. The contractor shall comply with all previously stated requirements for HIPAA, Personnel Security, Electronic Security, and Physical Security.

Termination of Access

Upon termination of a contractor employee, the Contractor Point of Contact shall ensure the “Delete from DHA Network Form: has been completed and forwarded to the HA/DHA Help Desk with a copy to the DHA Privacy Office.

1.6.8 Special Qualifications: the contractor is responsible for ensuring that all contractor personnel receive information assurance (IA) training before being granted access to DoD AISs/networks, and/or MHS SI information.

a. Section 508 Requirement

The Contractor shall comply with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d). Specifically, the procurement, development, maintenance, or integration of electronic and information technology (EIT) under this contract must comply with the applicable accessibility standards issued by the Electronic and Information Technology Accessibility Standards at CFR part 1194

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government:

Program Manager Subject Matter Expert III Subject Matter Expert IV Consultant

The contractor will provide a Program Manager who will be responsible for the performance of the work. The name of this person and an alternate who will act for the Program Manager when he/she is absent will be designated in writing to the contracting officer. The Program Manager or alternate will have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate will be available between 8:00 a.m. to 5:00 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

Qualifications for all key personnel are listed below:

Program Manager A minimum Master’s Degree and ten years or more of experience in program/project management of major health care contracts with task order area requirements in (1) budgeting, pricing and financial analyst support (2) policy support; (3) lifecycle contract management support activities; (4) health care contracts cost adjustment; (5)health care reimbursement support;

(6) health care cost certification; (7) support for healthcare information systems and data mining; and (8) education and training support. As well as the more detailed tasks outlined in this PWS.

Subject Matter Expert IV A minimum Master’s Degree and twelve years or more of progressively responsible experience in SME consultation analysis and support for major health care contract requirements associated in part or in whole with (1) budgeting, pricing and financial analyst support; (2) policy support; (3) lifecycle contract management support activities; (4) health care contracts cost adjustment; (5)health care reimbursement support; (6) health care cost certification; (7) support for healthcare information systems and data mining;

and (8) education and training support. As well as the more detailed tasks outlined in this PWS.

Subject Matter Expert III A minimum Master’s Degree and ten years or more of progressively responsible experience with strong analytical skills (SME) extensive background, knowledge and experience in part or in whole with (1) budgeting, pricing and financial analyst support; (2) policy support; (3) lifecycle contract management support activities; (4) health care contracts cost adjustment; (5)health care reimbursement support; (6) health care cost certification; (7) support for healthcare information systems and data mining; and (8) education and training support. As well as the more detailed tasks outlined in this PWS.

Consultant A Minimum Bachelor’s Degree and ten years or more of progressively responsible experience and strong consultative, quantitative and analytic skills to address the health care contract requirements associated in part or in whole with (1 budgeting, pricing and financial analyst support ; (2) policy support; (3) lifecycle contract management support activities; (4) health care contracts cost adjustment; (5)health care reimbursement support; (6) health care cost certification; (7) support for healthcare information systems and data mining; and (8) education and training support. As well as the more detailed tasks outlined in this PWS.

Substitutions of proposed Key Personnel will not be allowed for a period of six months after award, except under extreme circumstances. Any substitution or replacement Key Personnel will have qualifications equal to or greater than the individuals proposed. For temporary and/or permanent replacement of Key Personnel, the Contractor will provide a resume for each individual to the COR. Resumes will be provided at least two weeks (or as mutually agreed upon) prior to making any personnel changes. The Government reserves the right to pre-approve any replacement or substitution of Key Personnel. Contractor personnel must submit necessary information to be issued a clearance prior to reporting for performance.

1.6.12

Depending upon your staffing plan, you may propose different positions to be filled by Key Personnel. For all Key Personnel positions, provide an attachment naming the individuals proposed to fill Key Personnel positions along with a description of the portion of the solicitation’s Performance Work Statement that each individual is being proposed to perform. Also for all individuals proposed to fill Key Personnel positions, you are to submit resumes. For those individuals proposed as Key Personnel who are not current employees of your company, include a signed a letter of intent.

The contractor agrees that the key personnel utilized under the contract shall not be removed from the contract, work, or supplemented with additional personnel, unless authorized in accordance with the following provisions:

The Government reserves the right to pre-approve any replacement or substitution of Key Personnel.

The contractor shall not substitute key personnel assigned to perform services under this contract for one year after award, except under extreme circumstances. After one year the contractor must receive prior written approval of the contracting officer or his/her authorized representative.

Requests for approval of substitutions shall be submitted in writing to the Contracting Officer and COR at least two weeks (or as mutually agreed upon) prior to making any personnel changes; and shall provide for a detailed explanation of the circumstances necessitating the proposed substitution(s). Requests must contain a complete resume for the proposed substitute, and any other information as requested by the Contracting Officer or his/her authorized representative. Proposed substitutions must have qualifications that are equal to or higher than the key personnel being replaced. The Contracting Officer or his authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable.

The above provisions shall be fully applicable to any subcontract or partnership, which the contractor may have entered into.

Key personnel to include replacements during the performance of the contract are subject to the vendor security requirements as stated within the Statement of Work (SOW).

Resumes of all key personnel candidates must be reviewed and approved by the Government prior to commencing work on the contract. Any vacancies shall be filled with appropriate, cleared personnel within 30 days.

The contractor will provide an up-to-date staffing plan to the COR, which will include, but is not limited to, training certifications and labor categories

Contractor personnel must submit necessary information to be issued a clearance prior to reporting for performance.

1.6.13 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. When in government facilities or attending meetings, etc. contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.14 Contractor Travel: Contractor will be required to travel CONUS and within the National Capital Region during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS.

Contractor will be authorized travel expenses consistent with provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. The estimated travel is identified below:

Base Period and All Option Periods

To Round Trip (Y/N)

# of Trips # of People

# of Days

From

Contractor’s identified place of business

Training Locations throughout the USA

Y

6 annually per person

4 Days per Trip

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract will be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Dissemination of Information/Publishing

There shall be no dissemination or publication, except within and between the Contractor and any subcontractors or specified Integrated Product/Process Team (IPT) members who have a need to know, of information developed under this order or contained in the reports to be furnished pursuant to this order without prior written approval of the DHA TM or the Contracting Officer. DHA approval for publication will require provisions which protect the intellectual property and patent rights of both DHA and the Contractor.

1.6.17 Public Key Infrastructure Authentication and Encryption.

Contractors shall follow the DoD standards, policies, and procedures related to the use of Public Key Infrastructure (PKI) certificates and biometrics for positive authentication including authentication to DoD private web servers or applications. Where interoperable PKI is required for the exchange of unclassified information, including the encryption of e-mail containing sensitive information, between DoD and its Contractors, industry partners shall obtain all necessary certificates if they are not eligible for a DoD Common Access Card. (refer to http://iase.disa.mil/pki/eca/ and http://www.cac.mil/)

1.6.18. Safaguarding of Unclassified Controlled Technical Information (See clause 252.204-7012 )

1.6.19 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.(see attachment 2).

1.6.20 TRANSITION IN /TRANSITION OUT PERIOD To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 10 business day transition in/ transition out periods. During the transition in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1. Incoming Transition Plan– (Deliverable 6) (will be submitted with the offeror’s proposal)

In accordance with the solicitation, the Contractor will provide a plan for 10 business days of incoming transition from contract to contract. The Contractor will coordinate with the Government in planning and implementing a complete transition to the Contractor’s support model. The Contractor will collaborate with the Government to develop and deliver an Incoming Transition Plan. The Government will designate a transition period for the incoming Contractor to coordinate and work with the incumbent Contractor. This transition plan will include, but is not limited to:

Coordination with Government representatives, Review, evaluation and transition of current support services, Transition of historic data to new Contractor system, Government-approved training and certification process, Transfer of hardware warranties and software licenses (if applicable), Transfer of all necessary business and/or technical documentation, Transfer of compiled and un-compiled source code, to include all versions, maintenance updates and patches (if applicable), Orientation phase and program to introduce Government personnel, programs, and users to the Contractor’s team, tools, methodologies, and business processes, Distribution of Contractor purchased Government owned assets, including facilities, equipment, furniture, phone lines, computer equipment, etc., Transfer of Government Furnished Equipment (GFE) and Government Furnished Information (GFI), and GFE inventory management assistance, Applicable DHA briefing and personnel in-processing procedures, Coordinate with the Government to account for government keys, ID/access cards, and security codes.

2. Option Item: Outgoing Transition Plan – (Deliverable 7) will be submitted with the offeror’s proposal).

In accordance with the solicitation, the Contractor will provide a plan for 10 business days of outgoing transition for transitioning work from an active task order to a follow-on contract/order or Government entity.

This transition may be to a Government entity, another Contractor or to the incumbent Contractor under a new contract/order. In accordance with the Government-approved plan, the Contractor will assist the Government in planning and implementing a complete transition from this Contract and/or orders issued under this Contract to a successful provider. This will include formal coordination with Government staff and successor staff and management. It will also include delivery of copies of existing policies and procedures, and delivery of required metrics and statistics. This transition plan will include, but is not limited to:

Coordination with Government representatives, Review, evaluation and transition of current support services, Transition of historic data to new Contractor system, Government-approved training and certification process, Transfer of hardware warranties and software licenses (if applicable), Transfer of all necessary business and/or technical documentation, Transfer of compiled and uncompiled source code, to include all versions, maintenance updates and patches (if applicable), Orientation phase and program to introduce Government personnel, programs, and users to the Contractor’s team, tools, methodologies, and business processes, Disposition of Contractor purchased Government owned assets, including facilities, equipment, furniture, phone lines, computer equipment, etc., Transfer of Government Furnished Equipment (GFE) and Government Furnished Information (GFI), and GFE inventory management assistance.

Applicable DHA debriefing and personnel out-processing procedures.

Turn-in of all government keys, ID/access cards, and security codes.

(n) The Contractor shall provide to the Government or an Individual, in time and manner reasonably designated by the Government, information collected in accordance with this Clause of the Contract, to permit the Government to respond to a request by an Individual for an accounting of disclosures of Protected Health Information in accordance with 45 CFR 164.528.

1.6.21 INSPECTION AND ACCEPTANCE

The COR for the Task Order is a Government official who has been delegated specific technical, functional, and oversight responsibilities for the task order. The COR is designated in the COR appointment letter, issued by the CO, and is responsible for inspection and acceptance of all services, incoming shipments, documents, and services.

1.6.21.1 Acceptance Criteria

Certification by the Government of satisfactory services provided is contingent upon the Contractor performing in accordance with the performance standards contained in the Performance Requirements Summary Matrix and all terms and conditions of this order, including all modifications.

1.6.21.2 Contractor Payment Processing

The Contractor is responsible for properly preparing and forwarding to the appropriate Government official, the invoice and receiving report for payment. The Contractor shall invoice in accordance with Section B of the task order. The Contractor shall attach back up information to receiving reports for direct labor and Other Direct Costs (ODCs). Direct labor backup information shall reflect the person’s name, job title and quantity of hours worked for each pay period at a minimum. Backup information for ODCs shall list all elements of costs, such as travel breakout backup, including itinerary, dates of travel, name of employees traveling plus per diem costs shall accompany the receiving report. All ODCs exceeding $3,000 requires that the Contractor conduct appropriate competition. When the Wide Area Workflow – Receipt and Acceptance (WAWF-RA) application is able to be used, it is the preferred method of submission. (See payment instructions after the PWS).

PART 2

DEFINITIONS & ACRONYMS

1. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with the authority to enter into, administer, and or terminate contracts, and to make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). (An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance).

The Government intends to utilize a Quality Assurance Surveillance Plan (QASP) to monitor the quality of the Contractor’s performance. The oversight provided for in the order and in the QASP will help to ensure that service levels reach and maintain the required levels throughout the contract term. Further, the QASP provides the COR with a proactive way to avoid unacceptable or deficient performance, and provides verifiable input for the required Past Performance Information Assessments. The QASP will be finalized immediately following award and a copy provided to the Contractor after award. The QASP is a living document and may be updated by the Government as necessary

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service will meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACRONYM MEANING

ACOR Alternate Contracting Officer AM Acquisition Manager AQL Acceptable Quality Level CAP Contractor-Acquired-Government Owned Property CASE Computer-Aided Software Engineering CDR Contract Discrepancy Report CDR Critical Design Review CFSR Contract Funds Status Reports CM Configuration Management CMM Capability Maturity Model CO Contracting Officer COD-FC Contract Operations Division - Falls Church CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTR Contracting Officer’s Technical Representative COTS Commercial Off-The-Shelf CPARS Contractor Performance Assessment Reporting System CPFF Cost Plus Fixed Fee CS Contract Specialist CSC Computer Software Components CSCI Computer Software Configuration Items DA Days after DACA Days after contract award (award of this order) DAEOM Days after end of month Days Calendar days, unless otherwise specified DCAA Defense Contract Audit Agency DD254 Department of Defense Contract Security Requirement List DID Data Item Description DHA Defense Health Agency DHCAPE Defense Health Cost Assessment Program Evaluation DII COE Defense Information Infrastructure/Common Operation Environment DMDC Defense Manpower Data Center DOA Date of Award DoD Department of Defense DFARS Department of Defense Contract Security Requirement List DT&E Development, Test and Evaluation E Electronic Copy EIT Electronic and Information Technology EVM Earned Value Management FAR Federal Acquisition Regulation FAT Factory Acceptance Tests FFP Firm Fixed Price G&A General and Administrative GFE Government Furnished Equipment

GFI Government Furnished Information GOTS Government-Off-the-Shelf GPO Government Printing Office GSA U.S. General Services Administration HIPPA Health Insurance Portability and Accountability Act of 1996 ID/IQ Indefinite Delivery/Indefinite Quality IEEE Institute of Electrical and Electronics Engineers IMP Integrated Master Plan IPPSRS Integrated Program Planning, Scheduling, and Reporting System IPT Integrated Product/Process Team JAC Joint Application Configuration JMIS Joint Medical Information System JTA Joint Technical Architecture KO Contracting Officer LPO Local Processing Office M&H Material and Handling MHS Military Health System MIS Management Information Systems MPR Monthly Progress Report NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OT&E Operation Test and Evaluation PDR Preliminary Design Review PHI Protected Health Information PII Personally Identifiable Information PIPO Phase In/ Phase Out PKI Public Key Infrastructure POC Point of Contact PPBE Planning, Programming, Budgeting and Execution PR Production Review PRS Performance Requirements Summary PWS Performance Work Statement PWS Ref Performance Work Statement Reference (paragraph number) QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RM&A Reliability, Maintainability, and Availability ROI Return on Investment RTM Requirements Traceability Matrix SDD Solutions Design Documents SEI Software Engineering Institute SME Subject Matter Expert SOO Statement of Objectives SOW Statement of Work SSR System Specification Review T&M Time and Materials TE Technical Exhibit TEAMS TRICARE Evaluation, Analysis, and Management Support TEPP Test Evaluation Program Plan

TM Task Manager TMA TRICARE Management Activity TOPR Task Order Proposal Request TRR Test Readiness Review USAMRAA U.S. Army Medical Research Acquisition Activity WAWF Wide Area Work Flow WBS Work Breakdown Structure WDA Working Days After PoP Period of Performance

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Equipment: One Government Laptop.

PART 4

SPECIFIC TASKS

4.0 Specific Tasks:

4.1 Basic Services.

This award provides for services to assist the Deputy Assistant Secretary of Defense (Health Affairs), Defense Health Cost Assessment & Program Evaluation (DHCAPE)and Defense Health Agency Regional Offices in the support of DHA and military health system (MHS) contracts. This includes (1) budgeting, pricing and financial analyst support; (2) policy support; (3) lifecycle contract management support activities; (4) contract cost adjustment; (5) reimbursement support; (6) cost certification; (7) information systems and data mining; and (8) educational support; associated with the financing and delivery of the MHS using TRICARE. Specifically, PSAS contract includes:

development and maintenance of corporate databases and data systems analysis of cost containment opportunities through various policy changes in benefit design, organization of service delivery, and provider reimbursement;

actuarial modeling and projecting changes in health care utilization and cost under various policy and program scenarios;

claims processing systems enhancements;

analysis and evaluation of dental insurance programs funded by TRICARE; and technical analysis of health care financing and delivery requirements associated with the acquisition, implementation, operation and expansion of the TRICARE, evaluation of various programs/initiatives development of Independent Government Cost Estimates for request for proposal (RFPs) and other programs, projects and initiatives Financial analysis and support for the DOD budget formulation Education/training for data quality and Working Information Systems to Determine Optimal Manage

(WISDOM)

Develop and maintain databases with cost projections for the Managed Care (contracts T-3 and T-Nex)

a. Task Management

The Contractor will provide sufficient management to ensure that this task is performed efficiently, accurately, on time, and in compliance with the requirements of this document. Specifically, the Contractor will designate a single manager to oversee this task and supervise staff assigned to this task.