HT0011-22-R-0004 Education and Training.pdf

SEE ADDENDUM

(No Collect Calls)

HT001122R0004 20-Oct-2021

b. TELEPHONE NUMBER

703-681-5821

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 19 Nov 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HT00119. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

NAKAURA YUSUF

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DHA CONTRACTING OFFICE-(PS-CD) HT0011

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HT0003 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DHA EDUCATION AND TRAINING

GERALD CREECH

DHHQ 7700 ARLINGTON BLVD

FALLS CHURCH VA 22042-5101

TEL: 703-681-6648 FAX:

FAX:

TEL: 703-681-1143 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

541611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

PWS EDUCATION AND TRAINING

Department of Defense Defense Health Agency –

Performance Work Statement –

Education and Training Digital Transformation and Mission Support Services

Education & Training (J-7)

Solicitation Number:

Version: 1.3

Date: 12 October 2021

PART 1

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide digital transformation and mission support services for the DHA Education and Training Directorate.

1.2 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform mission support services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this performance work statement.

1.3 Background: The J-7/ Education and Training (E&T) Directorate is an Enterprise Support Activity (ESA) of the Defense Health Agency (DHA) supporting the Services and the Combatant Commands (CCMDs) to deliver high value education and training to the MHS. J-7 promotes excellence through development, enhancement, and facilitation of knowledge-based solutions.

This contract is to provide mission support for the key components of the J-7 Directorate. E&T continuously strives to identify efficiencies and reduce redundancies across the Directorate and the MHS, often resulting in cost savings. E&T utilizes internal Subject Matter Experts to support the professional education of over 300,000 active duty, government service, and support personnel assigned to Military Treatment Facilities (MTFs) worldwide.

1.4 Objectives: The purpose of this contract is to provide comprehensive mission support for the J-7 Directorate functions. The expected benefits from this contract include:

• Application of cutting edge Information Technology solutions to optimize and streamline E&T operations and mission activities

• Increased insight, understanding, and management support for the J-7 functions

• Responsive support for customer needs

• Facilitate improved benefits realization

• Innovative strategies to augment the value of the J-7 services

1.5 Scope: The scope of this contract is to provide mission support to the various divisions under the Education and Training directorate. See Section 5 for additional information.

1.6 Period of Performance (PoP):

Base: March 23, 2022 through March 22, 2023 Option Year I: March 23, 2023 through March 22, 2024 Option Year II: March 23, 2024 through March 22, 2025 Option Year III: March 23, 2025 through March 22, 2026 Option Year IV: March 23, 2026 through March 22, 2027

1.6.1 Transition: Transition-in/transition-out period

1.6.1.1 Transition-in period. Full performance start date is, 30 days from contract award.

Transition-in performance is defined as working with the government to onboard and assume the duties described in the scope. During the transition-in period, the contractor shall prepare to meet all contract requirements and ensure incoming personnel are functionally trained and qualified on the full performance start date except cybersecurity requirements which must be fully adhered during transition and full performance periods. The contractor shall provide the Government with a transition plan for phasing-in contractor performance. If this option is used, a transition plan Contract Data Requirement List (CDRL) will need to be added to the Technical Exhibit 1.

1.6.1.1.1 The contractor shall comply with transition-in requirements of the DHA, as listed in paragraph 1.11.1, for contractors needing to be issued Common Access Card (CAC) identification, including Department of Defense (DoD)- and DHA-directed training and forms submission, prior to network access.

1.6.1.2 Transition-out period. The transition-out plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor/Government personnel at the expiration of the contract. See Part 7, Technical Exhibit 1.

1.6.1.2.1 The contractor shall comply with transition-out requirements of the DHA for contractors who have been issued a CAC or who generate “records”, as defined by DoD (records manual), including DoD-directed disposition of records, and others displayed on the In/Out (I/O) Processing Portal.

1.7 Administrative specifications

1.7.1 Place of performance: The work shall be performed at contractor site with ability to support meetings at DHHQ (Falls Church, VA) and Fort Sam Houston (San Antonio, TX) as needed.

1.7.2 Recognized Federal holidays: The contractor is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.7.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.7.4 Emergency Services: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

1.7.5 Conduct: Contractor personnel shall adhere to standards of conduct as established by the DHA Director.

1.8 Contractor travel: Contractor shall be required to travel Continental United States (CONUS) and within the National Capitol Region (NCR) to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor shall be authorized travel expenses consistent with the cost principles and procedures in FAR Part 31.2, Travel Costs and the limitations of funds specified in this contract. All travel requires Government approval/authorization and notification to the Contracting Officer Representative (COR). (For proposal purposes, a Not to exceed amount for travel of $4000 has been established.

1.9 Other Direct Costs (ODC): Not applicable

1.10 Quality

1.10.1 Quality Control (QC): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s quality control program is the means by which the work complies with stated requirements. The QCP shall be delivered as a draft with the proposal and finalized within 5 working days of receiving changes from the COR. After acceptance of the Quality Control Plan (QCP) the contractor shall receive the CO’s acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1.

1.10.2 Quality assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11 Contractor personnel

1.11.1 CAC requirements: For all contractors who will work in Government facilities, the Facilities Security Officer (FSO)/Company's Security point of contact (POC) will provide the Government all the required information per the DHA CAC request process current version 2.1, January 2018, or more recent when updated. See process attached at Part 7 Section 7.1.1 of the PWS. A CAC is the standard identification for eligible DoD contractor personnel.

1.11.1.1 The contractor shall return all CACs to the COR upon the departure of the contractor(s).

1.11.2 Contractor onboarding and training. The contractor shall complete all requirements, training, and forms per the following DHA instructions:

1.11.2.1 The DHA’s Onboarding Checklist for Contractor Employees is located at the DHA Onboarding and Offboarding Portal at https://info.health.mil/cos/admin/hr/IO/SitePages/Home.aspx

1.11.2.2 The DHA’s Contractor training instructions embedded at Part 7 Section 7.1.2.

1.11.2.3 The contractor shall comply with onboarding requirements of the DHA for contractors needing to be issued CAC identification, including DoD- and DHA-directed training and forms submission, prior to network access, as displayed in the In/Out-Processing Portal at:

https://info.health.mil/cos/admin/hr/IO/SitePages/home.aspx (note: Public Key Infrastructure (PKI)-restricted, printed versions available).

1.11.2.4 The DHA’s new employee handbook at Part 7 Section 7.1.4.

1.11.3 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.11.4 RESERVED

1.11.5 RESERVED

1.12 Key personnel (Contractor): The Contractor shall provide a program/contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The program/contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The program/contract manager or alternate shall be available between the hours, i.e., 8:00 a.m. to 4:30 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for key personnel are listed below:

• Program Manager o Project Management Professional (PMP) Certified o Bachelor’s Degree o Minimum 10 years of experience managing programs o Experience with MHS and DHA is preferred

• Technical SME (2 FTEE)

• Experience with DOD Education and Training programs

• Minimum 5 years of experience supporting tasks related to Education and

Training

• Experience with MHS and DHA is preferred

1.13 DATA RIGHTS: RESERVED.

1.14 Reporting

https://info.health.mil/cos/admin/hr/IO/SitePages/Home.aspx https://info.health.mil/cos/admin/hr/IO/SitePages/home.aspx

1.14.1 Contractor Manpower Reporting (CMR): RESERVED.

1.14.2 Non-Disclosure Agreement (NDA): All contractor personnel who will obtain access to proprietary, classified, or confidential information or any information release of which is protected or governed by law or regulation associated with DHA acquisitions shall be required to complete and sign a DHA Contractor NDA (DHA Form 49) prior to beginning work on the subject contract. The Contractor shall execute an NDA on behalf of the company and shall ensure that all staff assigned to, including all subcontractors and consultants, or other personnel performing on contract/Task order execute an NDA protecting the procurement sensitive information of the Government and the proprietary information of other contractors. The NDA shall be executed not later than first day of employment and to be renewed upon exercising a contract option period. Assignment of staff who has not executed this statement or failure to adhere to this statement shall constitute default on the part of the Contractor. The contractor shall maintain originally signed NDAs of individual employees and provide copy to the COR.

1.14.3 Government’s COR: The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the CO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.14.4 Post award conference/periodic progress meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the CO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.15 Contractor Identification

1.15.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom DHA/Deputy Assistant Director for Acquisition (DAD-A)/Head of the Contracting Activity (HCA) has business dealings. The contractor shall: Answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the DAD-A understands that the person is contractor support personnel.

Include a title block in all emails that states the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting DHA/DAD-A/HCA understands that the person is contractor support personnel.

1.15.2 Contractor personnel will be required to attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this order.

Contractor personnel shall make their contractor status known during introductions.

1.15.3 Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

1.16 Contractor Access to Health Affairs (HA)/DHA Network(s)

1.16.1 FSO/Company's Security POC shall notify the DHA Personnel Security Office after being awarded a contract that requires access to a DoD system (If applicable, if not delete 1.16.1 and 1.16.2 and replace to 1.16 Reserved). Contractor personnel requiring access to the HA/DHA networks for performance of their tasks require a background investigation and the security awareness training. The Contractor shall be prepared for this process as it could take two (2) or more weeks. The Facilities Security Officer/Security POC shall submit a Standard Form (SF) 85/86 to DHA's Personnel Security Office for a background investigation.

1.16.2 Company's FSO/Security POC must notify the Personnel Security Office when the contractor has submitted the SF-85/86. The FSO/Security POC, or the COR must notify the DHA Personnel Security Office in writing of a contractor's termination from the contract, including the termination date.

1.17 Personnel Security

1.17.1 The contractor shall comply with DoD 8570.01-M, “Information Assurance Workforce Improvement Program,” December 19, 2005 as amended; 8500.01, “Cybersecurity”, dated March 14, 2014; DoD Manual (DoDM) 6025.18, “Implementation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Compliance in DoD Health Care Programs”, DoDI 6025.18 “HIPAA Privacy Rule Compliance in DoD Health Care Programs”, dated March 13, 2019; and DoDM 5200.02 “Procedures for the DoD Personnel Security Program (PSP),” dated April 3, 2017. Contractor responsibilities for ensuring personnel security include, but are not limited to, meeting the following requirements:

1.17.1.1 Follow the DHA Personnel Security Office guidelines for submittal of security clearances. Contact the DHA Personnel Security Office for guidance on the appropriate background investigation required for personnel on the contract. The DHA Personnel Security Office can be reached at (703) 681-6777.

1.17.1.2 Initiate, maintain, and document personnel security investigations appropriate to the individual’s responsibilities and required access to Controlled Unclassified Information (CUI).

1.17.1.3 DHA Personnel Security Office will deny any access to any automated information system (AIS), network, or CUI if a contractor receives an unfavorable adjudication, or if information that would result in an unfavorable adjudication becomes available.

PART 2

2.0 DEFINITIONS, ACRONYMS, AND APPLICABLE

PUBLICATIONS/INSTRUCTIONS

2.1 Definitions:

2.1.1 Category D: Information Technology (IT) and Telecommunications Services (called D- Services)

2.1.2 Category R: Support (Professional/Administrative/Management) Services (called R- Services)

2.1.3 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4 Contracting Officer’s Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the contracting officer to perform specific technical or administrative functions. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Nonpersonal services contract: a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

2.1.6 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The Government may either prepare the quality assurance surveillance plan or require the offerors to submit a proposed quality assurance surveillance plan for the Government’s consideration in development of the Government’s plan.

2.1.7 RESERVED

2.2 Acronyms:

ADP/IT Automated Data Processing/Information Technology AIS Automated Information System AQL Acceptable Quality Level ARRT Acquisition Requirements Roadmap Tool ATO Authority to Operate CAC Common Access Card CAP Cloud Access Point CDI Covered Defense Information CDRL Contract Data Requirement List CE Computing Environment

CIO Chief Information Officer CJCSM Chairman of the Joint Chiefs of Staff Manual CMR Contractor Manpower Reporting CNSSI Committee on National Security Systems Instruction CO Contrcting Officer(s) CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTR Contracting Officer's Technical Representative CSP Cloud Service Provider CSSP Cyber Security Service Provider CUI Controlled Unclassified Information DAD-A Deputy Assistant Director for Acquisition DC3 DoD Cyber Crime Center DD 254 Department of Defense Contract Security Requirement List (if applicable) DFARS Defense Federal Acquisition Regulation Supplement DHA Defense Health Agency DISA Defense Information System Agency DoD Department of Defense DoDI Department of Defense Instruction DoDM Department of Defense Manual EULA End User License Agreement EVM Earned Value Management FAR Federal Acquisition Regulation FedRAMP Federal Risk Authorization and Management Program FISMA Federal Information Security Management Act FSO Facilities Security Officer HA Health Affairs HIPAA Health Insurance Portability and Accountability Act HCA Head of the Contracting Activity HIT Health Information Technology IGCE Independent Government Cost Estimate IA Information Assurance I/O In/Out Processing Portal IS Information System IT Information Technology ISCM Information Security Continuous Monitoring MHS Military Health System NCR National Capitol Region NDA Non-Disclosure Agreement NIST National Institute of Standards and Technology OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSD Office of the Secretary of Defense P-ATO Personal Authorization to Operate P&R Personnel and Readiness PGI Procedures, Guidance and Information

PHI Protected Health Information PII Personally Identifiable Information PIT Platform Information Technology PK Public Key PKI Public Key Infrastructure POC Point of Contact PoP Period of Performance PPSM Ports, Protocols, and Services Management PRS Performance Requirements Summary PSP Personnel Security Program PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RFP Request for Proposal RFQ Request for Quotation RMF Risk Management Framework SP Special Publication SRG Security Requirements Guides STIG Security Technical Implementation Guides TOS Terms of Service US United States XML Extensible Markup Language

2.3 Applicable Publications, DHA Administrative Instructions (AI), etc.

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

3.1 Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Government Furnished Services required in support of this contract/task orders. These Services are described below:

3.2 Facilities: The Government:

☒ Will NOT provide Facilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Facilities in support of this contract/task orders. The Government provided Facilities are described below:

3.3 Utilities: The Government:

☒ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below:

3.4 Equipment: The Government:

☐ Will NOT provide Equipment in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

The Government will provide telephones, facsimile machines, copiers and computer equipment to include laptops for use in performance under this contract/task order. This equipment is authorized for transaction of official Government business only and shall not be used for personal business. Personal long distance calls are not authorized and the cost of all personal long distance calls made by contractor or subcontractor employees may be deducted from the contractor/s invoice payments. Telephones, facsimile machines and computer equipment to include laptops are subject to communications security monitoring at all times. Contractor and subcontract employees may be issued keys signed for at scheduled and unscheduled key control inspections. The contractor shall be required to reimburse the Government for lost keys, or lockset (if lockset is required to be replaced) as a result of lost keys. The cost of replacement of keys/locksets may be deducted from payments to the contractor. Items issued will remain the property of the Government and the contractor will maintain proper accountability of issued equipment. Equipment shall not be removed from the facilities shown in paragraph 3.2 above, unless otherwise specified in the PWS. They are to be used, turned in and/or disposed of as directed by the COR or CO.

3.4.1 Procurement Integrated Enterprise (PIEE), GFP Module Application:

The contractor shall be responsible for obtaining and maintaining access, training and successful operation of the PIEE/GFP Module application for the entirety of the contract/task order PoP. The PIEE GFP Module application is located at the following website:

https://wawf.eb.mil/piee-landing/. Access to PIEE/GFP Module application training materials and in-depth information applicable to the contractor’s responsibilities regarding GFP can be found at the following website: https://dodprocurementtoolbox.com/.

Contracting Office Responsibilities:

The Contracting Office shall ensure close coordination and validation of the GFP items with the COR and DHA Accountable Property Officer prior to uploading the GFP Attachment into the PIEE/GFP Module. At the time GFP is anticipated and identified, the Government will upload the GFP Attachment into the PIEE/GFP Module. It is the Contracting Office’s responsibility to prepare, upload and maintain the GFP Attachment in the PIEE/GFP Module in accordance with the GFP Attachment instructions provided at the DoD Procurement Toolbox. The CO and COR shall manage and keep an inventory of any GFP associated with contract/task orders awarded through DHA, in accordance with applicable FAR Part 45, DoD FAR Supplement (DFARS) 245 with respective clauses, DHA AI 095 and PD 45-01 following the change in disposition of items listed on that PIEE/GFP Module Attachment.

The contracting office will also review, acknowledge, reject and/or approve shipment orders provided by the contractor as appropriate. Functional roles can be determined within the Contracting Office, and requested within the PIEE/GFP Module system.

Contractor Responsibilities:

A key contractor responsibility is to work with the CO and COR to ensure the PIEE/GFP Module data, to include the PIEE/GFP Attachment, provides a timely, complete and accurate accounting of the GFP applicable to the contract/task order. Contractors are required to report the receipt of any GFP shipped to them, regardless of whether it is listed on the GFP Attachment for their contract. Similarly, contractors are required to utilize the GFP Module application in conjunction with the shipment of GFP to the Government, or in reporting Property Loss of GFP issued (such as destruction or loss). Discrepancies or disputes regarding property shipped to or shipped from the contractor must be reported via the GFP Module application, with the CO having authority over final designation of status.

The contractor shall report semi-annually 100% inventories, reconciliations, and final disposition of GFP provided by the government. Final invoices will not be paid pending GFP reconciliation. Contractors shall be aware of and ensure compliance with applicable FAR Part 45, DFARS 245 and 252.245, Defense Pricing and Contracting Policies, Procurement Integrated Enterprise Environment Standards, DHA Administrative Instruction 094 and DHA Guidance.

3.5 Materials: The Government:

☐ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ IS providing Materials in support of this contract/task orders. The Government-provided Materials are described below:

Software used for course development.

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. A DD 254 will be provided when cleared services are required from the contractor.

4.3 Materials: The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.4 Equipment: The Contractor shall furnish computers required to meet the requirements under this PWS.

4.5 Facilities: The Contractor shall provide the space, utilities and telecommunications needed to meet the requirements under this PWS.

PART 5

5.0 SPECIFIC TASKS

5.1 Task 1: Contract Management

The Contractor shall provide sufficient management to ensure this contract is performed efficiently, accurately, on time and in compliance with the requirements in this document.

Specifically, the Contractor shall designate a single manager to oversee this task and supervise the staff assigned to this task. The following are the activities to be supported:

• Submit a Monthly Status Report by the 10th calendar day of each following month.

• Submit a Non-Disclosure Agreement signed by all staff assigned to this contract.

• Prepare and submit a Subcontractor Expenditures report detailing the work supported by any subcontractors used in the delivery of these services.

• Provide an Incoming Transition Plan outline the activities that will be undertaken at award to ensure a smooth contract start up.

5.2 Task 2: Program Communication and Coordination

Under the guidance of the COTR, the Contractor shall support and provide project management and subject matter expertise to J-7. Program management activities are to be performed in support of the E&T Strategic Plan goals. The following are the activities to be supported:

• Provide program and project schedule and management processes, system support and dashboards to the E&T staff, for managing deliverables and work products related to project schedule updates, project interdependency identification, critical milestone definition, and other activities as needed.

• Implement an integrated system for project risk management, including identifying risks, tracking them and providing coordination to develop and execute mitigation strategies.

• Assist with coordination activities across various J-7 stakeholders and management of key strategic initiatives.

• Participate in a variety of E&T working group meetings and manage completion of action items.

• Develop automated workflow processes to track progress and streamline operations.

• Maintain dashboards for management review of integrated program status.

• Supporting program coordination for the E&T leadership via tracking of initiatives, developing briefs.

5.3 Task 3: Operations (Ops) Division Support

The Operations Division is developing a comprehensive needs-based assessment of current and future state plans for the administration, management, and support for a Joint Interdisciplinary Continuing Education (CE) Program. The Contractor shall provide support for the following activities:

• Identify, recommend and implement tools that streamline the workflows and processes for the Ops Division.

• Assist in a comprehensive learning needs assessment and utilizing a strategic approach to incorporate assessment results with CE offerings and recommend digital solutions for optimizing the future delivery.

• Implement a tool to track civilian and active duty vacancies, evaluations, and awards, including assisting with drafting, coordination, and staffing civilian and military award packages and keeping the Master Position List current and accurate.

• Document management support for reliable repository such as SharePoint and sharing across headquarters staff and with team members outside of DHHQ who are unable to access working documents for effective collaboration and improving ability to produce deliverables in a cohesive voice.

• Development of MHS-wide policy and planning leadership for Staff Education & Training (SEAT).

• Assist MHS decision-making for education and training policies, long range plans, and educational programs.

• Track and manage continuing education budgets and processes for military health professionals to participate in continuing education conferences.

• Sustain, update, and modernize Business Rules, Handbooks, and templates to ensure operations are current and accurate to benefit staff in utilization of their time and resources.

• Support reevaluation of strategic planning to ensure continued alignment with DHA goals, vision, and mission while also finding solutions to overcome challenges and ensuring plans are executable.

• Assist with research with policies and emerging regulations and provide analyses, recommendations and feedback.

• Participate in variety of E&T working group meetings and manage completion of action items.

• Support program coordination for the E&T leadership via tracking of initiatives, developing briefs.

5.4 Task 4: Leadership, Education, Analysis, Development, Sustainment (LEADS) The LEADS division (formerly Joint Medical Executive Skills Institute) is the proponent of military medical executive skills core competencies. LEADS supports leadership development and organizational effectiveness through educational training programs, products and services such as assessments of training requests, management of DHA Learning Management System (LMS) and educational solutions for recovery care coordinators and non-medical care managers supporting wounded, ill and injured Service members and their families by:

• Provide liaision with Joint Knowledge Online (JKO) on new training development and updating of approved training courses; providing guidance to customer on design aspects (size, layout, color and typo schema, visual elements, etc.) and meeting with management and SMEs to plan projects.

• Design and deploy new e-learning courses.

• Evaluate requests to move courseware to final JKO QA to ensure they have sufficiently completed internal beta testing using the J-7's final Web-based Training (WBT) validation checklist, confirming completion on JKO Nemesis.

• Assist with update/maintain DHA LMS pages, documents, course trackers, executive summaries, and briefs as needed, managing JKO NDAs, requirements, and operational changes affecting J-7.

• Provide coordination for DHA LMS, support courseware reviews and facilitate transmission of courses between vendor and DHA LMS technical support team; assist with adoption of the DHA LMS, work with customers, Joint Staff and other offices.

• Assist coordination of Capstone Course educational events and speakers for senior MHS leaders to ensure a collaborative, interactive experience with variety of current, hot topic health issues; assist with agendas, objectives, CME/CEU information as well as manage surveys, Capstone library, and documents.

• Plan and coordinate the various phases of assigned projects to comply with established procedures and industry standards.

• Respond to customer requests for new course development to be hosted on JKO and setup and facilitate intake meetings to discuss customer requirements.

• Coordinate development kick off meetings with office of primary responsibility (OPR) and customer when customer is not using their own development team as well as coordinate with MHS development teams and JKO during development process when issues arise and monitor/track development efforts in order to coordinate better with JKO courseware team.

• Coordinate and complete training projects and events for quarterly Recovery Care Coordinators while supporting the creation of a range of educational technologies and their application in support of synchronous & asynchronous learning.

• Conduct annual training program evaluations to assist agency training representatives in evaluating training effectiveness and in demonstrating training value to stakeholders and decision makers.

• Translate technical and policy language into language suitable for the targeted audience and develope training evaluation and analytics using Kilpatrick’s Four Level Evaluation Model to develop statistically valid training evaluations and reports for approval of the training program manager.

• Deliver training in a variety of settings, including classrooms, web and on-site production facilities, managing all aspects of classroom learning.

• Provide event coordination, operations support, and facilitation; responsible for all program planning logistics which includes site selection, contracting for space, logistical support, student registration, audio visual support, negotiations with the contracting site and oversight and management of the delivery of services

5.5 Task 5: Medical Modernization and Simulation Division (MMSD) Support Defense Medical Modeling & Simulation Office (DMMSO) supports current and future medical simulation efforts. This office supports the development, management and integration of requirements, capabilities, and systems for health care operations and promotes the use of Medical Modeling and Simulation across the MHS to improve medical readiness, survivability, quality of care, patient safety, and efficiency. The Contractor shall provide support for the following activities:

• Explore design, creation, and implementation of an integrated system to develop appropriate continuing education initiatives and related metrics in order to support a culture of patient safety and improve quality, Commercial-Off-the-Shelf (COTS) services, and efficiency of operations at the individual, institutional, and enterprise levels.

• Track and review effectiveness of inter-professional education initiatives to identify opportunities to add, modify or delete activities to optimize educational benefits.

• Develop and coordinate a common approach and methodology for assessing continuing education effectiveness with stakeholders in accomplishing specific health care goals.

• Subject Matter Expertise for recommendations on facing health care field challenges through research, development, application, and delivery of new technologies and learning theories to provide exceptional, cost-effective, evidence-based continuing education.

• Develop and update, quality, use access, and patient safety metrics to prioritize and target continuing educations toward those areas needing the most improvement at both the institutional and enterprise levels.

• Conduct periodic independent reviews of the content and effectiveness of general and career field specific medical readiness sustainment training. The results of these reviews are used to prioritize and target future training and continuing education toward those areas needing the most improvement at both the institutional and enterprise levels.

• Coordinate opportunities for in-person participation in CE meetings and conferences.

• Liaision with invited presenters, moderators, and military for interactive facilitation of conferences or meetings for strategic and professional coordination. Assist with the approval processes for non-federal source travel and expedite approval, within ethics and conflict of interest guidelines, for invited DoD presenters and contributors who are utilizing non-federal source travel identifying efficiencies and making recommendations for simplification and cost savings.

5.6 Task 6: Virtual Medical Library (VML) Support

A Virtual Medical Library Integrated Product Team (VMLIPT) was chartered in 2014 and mission was to align the three existing Service-wide virtual libraries, the Defense virtual medical Library and Uniformed Services University of the Health Sciences (USUHS) virtual library to meet the info needs of DoD health professionals, maximize DoD investment, streamline contracting and licensing, develop the possible funding for those resources and forge a strong relationship between the VML and the collections, services and professional expertise of the DoD medical libraries. This VML will need contractor support to:

• Assess current state of DoD virtual medical libraries to ensure that the DoD physical libraries have or are transitioning to virtual medical and tracking as necessary until the completion of a consistent, integrated virtual medical library and assisting with identifying and tracking core and specialty services to ensure incorporation into the VML

• Create, develop, and evaluate collaborative relationships in library program development and outreaching to assess emerging trends in information science.

• Maintain current, accurate listings of outward facing IP addresses to ensure proper authentication for all library resources.

• Develop reporting procedures to identify local usage of and needs for MHS VML library resources looking for potential candidates for central acquisition and management reports.

• Assist with coordination and facilitation of periodic information session presentations for military medical librarians and military health professionals.

• Participate in a variety of E&T working group meetings and manage completion of action items.

• Support program coordination for the E&T leadership via tracking of initiatives and developing briefs.

5.7 Task 7: Military Treatment Facility (MTF) Support

DHA is currently in the process of transitioning all MTFs from the Military Departments (MILDEPs) to the DHA for the purposes of implementing an integrated system of readiness and health as stated in Section 702 of NDAA 2019 and NDAA 2019. In support of this effort, E&T under the direction of the Deputy Assistant Director, Education & Training (DAD E&T), established the MTF Division within the E&T Directorate. The MTF Division will need support to:

• Develop processes and automate workflows for facilitating requirements and resource sharing across the MTFs/Markets.

• Lead the E&T Integrated Delivery Board (IDB) in delivering recommendations to the DHA HQ level and requirements to the MTFs.

• Collaborate with DHA, MILDEPs, and CCMDs in support of training goals/objectives.

• Provide administrative support, with expertise and experience in health related fields and military hospitals, in order to aid E&T in performing the mission functions. Such support will include developing appropriate documentation, preparing briefings and executive summaries, responding to inquiries and concerns raised by the MTFs/Markets, coordinating and scheduling meetings and events, collecting training metrics, data analysis and reporting, and task tracking.

5.8 Specific Contractor Personnel Qualifications:

• Program Manager (1 FTEE) o Project Management Professional (PMP) o Bachelor’s Degree o Minimum 10 years of experience managing programs o Ability to Communicate o Experience with MHS and DHA is preferred

• Technical SME (2 FTEEs) o Experience with DOD Education and Training programs o Minimum 5 years of experience supporting tasks related to Education and

Training o Experience with MHS and DHA is preferred.

5.9 Program Management Plan

The Contractor shall develop a Program Management Plan that shall require Government approval. It will be used to manage, track and evaluate the Contractor’s performance. The Program Management Plan shall consist of control policies and procedures in accordance with standard industry practices for project administration, execution and tracking.

The Program Management Plan shall include, but not limited to, the following:

o Team Structure o Staffing Approach o Resource Management o Schedule Management o Task Management o Subcontractor Management o Communications o Reporting and Presentations

The final Program Management Plan shall be due five (5) calendar days after the award of the order.

PART 6

6.0 INFORMATION TECHNOLOGY & SECURITY

6.1 Some of the work under this contract may be classified. A DD254 will be provided when the cleared requirements are identified for support.

6.2 The Automated Data Processing/Information Technology (ADP/IT) levels and position sensitivity designation for positions under this contract is: Non-critical.

6.2.1 ADP/IT II: Non-critical sensitive position.

6.3 PII/PHI, and Federal information requirements: RESERVED

6.4 Training:

6.4.1 Contractor employees performing cybersecurity / cyberspace functions shall comply with the following requirements where applicable:

6.4.1.1 Training: All contractor and associated subcontractor employees working Cybersecurity (Information Assurance (IA))/Cyberspace functions must comply with DoD training requirements in Department of Defense Directive (DoDD) 8140.01 and DoD 8570.01-M.

6.4.1.2 Certification: The Contractor shall ensure that personnel accessing information systems have the proper and current IA certification to perform IA functions in accordance with DoD 8570.01–M, IA Workforce Improvement Program. The Contractor shall meet the applicable IA certification requirements, including:

6.4.1.2.1 DoD-approved IA workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01–M; and

6.4.1.2.2 Appropriate operating system certification for IA technical positions as required by DoD 8570.01–M.

6.4.1.2.2.1 Upon request by the Government, the Contractor shall provide documentation supporting the IA certification status of personnel performing IAfunctions.

6.4.1.2.2.2 Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing IA functions.

6.4.2 User requirements: All contractor employees that require access to Defense Health Agency Information Technology (DHA IT) must comply with the requirements of DHA-PI 8140.01, Acceptable Use of DHA IT, to include those contract employees with privileged access.

6.5 General cybersecurity requirements – Information Systems: This section 6.5 through 6.5.12 is applicable only for those acquisitions where DHA will transmit Covered Defense Information (CDI) for action on a contractor’s IS system. The covered contractor information system shall be subject to the security requirements in DHA AI 042, “Security of Unclassified DoD Information on non-TMA Information Systems”, DoDI 8582.01, “Security of Unclassified DoD Information on non-DoD Information Systems”, and National Institute of Standards and…