Attachment_I_USVI_Commodities_SOW.docx

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Statement of Work For

USVI Commodity Transportation Support during Disasters

1. BACKGROUND

The Federal Emergency Management Agency (FEMA) Region II currently has the responsibility of supporting the United States Virgin Islands (USVI) with Disaster Response and Recovery efforts. A major part of the initial response effort revolves around supplying the affected area with Initial Response Resources (IRR). These resources include life supporting, life sustaining IRR commodities such as; but not limited to water, meals, cots, tarps, plastic sheeting, blankets, sandbags and fuel which are needed to lessen damage before a hurricane; or to temporarily alleviate damage after an incident such as a hurricane, earthquake or tsunami, etc. FEMA lacks readiness of the aforementioned IRR commodities on these islands, due to the deficiency of an IRR footprint, unavailable warehousing space and minimum full time FEMA personnel in the USVI.

2. OBJECTIVE

The objective of this Statement of Work (SOW) is to establish a Firm Fixed Price Multiple Award, Indefinite Delivery Indefinite Quantity (IDIQ) contract vehicle. The implementation of this contract vehicle will institute a strategic transportation approach to pre-positioning IRR that will mitigate the above mentioned shortfalls by ensuring there are IRR commodities immediately available post incident (after a hurricane’s landfall; post-earthquake; post tsunami, etc.) in the USVI.

3. SCOPE OF WORK

The scope of this SOW encompasses contractor support in providing a pre-determined number of shipping containers and intermodal transportation services of the containerized IRR commodities from the FEMA Distribution Center Caribbean, San Juan Industrial Park PR Km 25.1 Quebrada Arenas Ward San Juan, PR 00926 and/or the Naval Activity in San Juan, Puerto Rico to various locations within the USVI. The contractor shall deliver a pre-determined number of empty 20ft or 40ft shipping containers or a combination of both to the FEMA Distribution Center Caribbean or the Naval Activity within 12 hours of the issuance of a task order. FEMA Distribution Center personnel will load the IRR commodities into the shipping containers and once loaded the contractor shall deliver all loaded containers to the Puerto Rico Less Than Container Load (LCL) Cargo Facility; or to an alternate site designated by FEMA in Puerto Rico; or to a container loading facility owned and / or operated by the contractor; and expedite the loaded containers, via ocean vessel to various ports in the USVI, FOB Destination. The contractor is fully responsible for coordinating loading their vessel and must provide all Container Handling Equipment, (CHE). There shall be two separate IRR containerized commodities push packages for deployment; one designated as St. Croix push package and one designated as St. Thomas push package. These two push packages will also support the smaller USVI locations, i.e. St. John, Water Island, etc. In some cases, none, one or both push packages may be deployed depending on the predicted path of a hurricane event and the anticipated severity of a forecastable incident. In some cases, due to the inability to predict the occurrence of an incident such as an earthquake, tsunami, etc., none, one or possibly both push packages will be deployed. The deployment of these push packages are intended to provide immediate resource support to the initial disaster responders and disaster survivors until the supply chain can be replenished from the continental United States (CONUS) via military or commercial air and sea transportation.

The contractor must retain the loaded containerized IRR push packages in their possession from the initial point of receipt until the vessel reaches their respective port(s) in the USVI and must deliver containers to their owned or operated container yard(s) at destination until the storm passes. FEMA will make the determination whether push packages will be utilized down range or retrograded back to their respective origins depending on the impact and magnitude of storm damage. If the storm hits one or all of the aforementioned islands and FEMA determines that the commodities will be utilized, the contractor must provide ground transportation for the loaded containerized IRR commodities to a point of distribution location within the USVI designated by FEMA and transfer custody of the containers and its’ contents to designated FEMA personnel. Should the storm impacts one of the smaller USVI, the contractor shall provide sea shuttle transportation to the port of the smaller island as well as ground transportation to deliver the containers to the designated point of distribution on the island. If the storm impacts each of the islands, the FEMA Contracting Officer will determine and communicate to the contractor which options to execute. Once FEMA takes possession of the loaded containers, the contractor shall provide the first ten days of trailer retention at no cost to the United States Government, (USG). Once the commodities are removed from each container and FEMA is no longer in need of the containers the contractor will be notified and will have 24 hours to take possession of each emptied container. FEMA will no longer be under any obligation to the contractor for payment of or accountability of said emptied containers; 24 hours from the date of notification to retrieve the emptied containers.

If the storm misses all of the aforementioned US Virgin Islands, the contractor must return the containerized IRR commodities to the FEMA Distribution Center (DC) Caribbean and/or Naval Activity Puerto Rico or to an alternate designated location in the USVI or Puerto Rico. FEMA will be under no obligation for any trailer retention fees while containers are being loaded at origin, loaded and staged at the contractor’s staging area or while the containers are in-transit.

The Task Orders that are competed under this multiple award contract will be awarded by the cognizant FEMA Headquarters Contracting Officer. The determination to execute this contract capability will be made by FEMA HQ Logistics Management Directorate, Distribution Management Division. The activation request will be initiated by the Region II RRCC based on information from the National Weather Service, Caribbean Area Division and Incident Management Assessment Team, (IMAT). The contract activation will be initiated 72 hours pre-storm landfall to ensure sufficient time to deliver the push packages to the potentially impacted islands. The contractor must guarantee availability of an ocean vessel on a 24/7 basis through-out the lifecycle of the task order and must guarantee continuous voyages until they are no longer allowed by law of the United States Coast Guard (USCG) to sail due to dangerous weather conditions. The FEMA Contracting Officer and / or FEMA COR will provide guidance regarding the continuous voyage termination due to hazardous weather conditions based on information received from the Regional Response Coordination Center and National Response Coordination Center USCG Liaison(s).

4. SPECIFIC TASKS

The tasks orders will be competed among the contract awardees. Each contractor must provide their proposal responses to the FEMA Contracting Officer within 4 hours after the Request for Proposal has been issued. Once the contractor awardee has been notified, the contractor shall have 72 hours from the issuance of the task order(s) to implement, execute and complete the entire disaster response tasking outlined in this SOW. Specifically, the contractor must deliver a specified, pre-determined number of empty 20ft. or 40ft. containers and / or a combination of both container sizes to the specified origin loading facility(s) in Puerto Rico. Once notified, the contractor must pick up loaded containers and deliver loaded containers to the port of embarkation. The contractor will be responsible load containers onto the vessel and transition all loaded containers to the specified port(s) of debarkation within the USVI; off-load containers and deliver loaded containers to the contractor designated container yard(s). The contractor must await further instructions from the authorized FEMA Contracting Officer, FEMA COR, are other designated FEMA representative regarding transitioning the containers to the designated Point(s) of Distribution (POD) or retrograding back to the origin facility(s). The contractor will be directly responsible for ensuring the accuracy, timeliness and completion of all tasks under this effort. Specifically, the contractor shall:

· Ensure empty 20’ or 40’ or a combination of both containers sizes are delivered to either the Naval Activity Puerto Rico or FEMA Distribution Center Caribbean for loading of IRR commodities. Containers will house but are not limited to the following IRR commodities:

Push Package to St. Thomas:

Meals: 82,944 needed

· 36 Pallets (double stacked) per container

· Approx 576 meals per pallet

· 4 containers Water: 54,000 liters needed

· 20 Pallets per container

· 900 liters per pallet

· 3 containers

· 36 Pallets (double stacked) per container

· Approx. 576 meals per pallet

· 1 container Water: 18,000 liters needed

· 20 Pallets per container

· 900 liters per pallet

· 1 container

· 36 Pallets (double stacked) per container

· Approx 576 meals per pallet

· 4 containers Water: 54,000 liters needed

· 20 Pallets per container

· 900 liters per pallet

· 3 containers

· Once loaded, the contractor is responsible for intermodal transportation ( ground and sea conveyance) of the push packages to deliver to :

Puerto Rico LCL Cargo Facility:

Port of San Juan 274 Po Concepción de Gracia San Juan 00901, Puerto Rico

· Or to an alternate site designated by FEMA on Puerto Rico

Push packages will then be transported via ocean vessel to various locations in the USVI. Possible ports of debarkation are as follows:

Anticipated Ports of Arrival:

St. Thomas:

Crown Bay Seaport Charlotte Amalie, St. Thomas 00803

St. Croix:

The Container Port Seaport Kings-hill, St Croix 00851

St. John:

Saint John Ferry terminal St John 00830 U.S. Virgin Islands, Cruz Bay

5. CONTRACTOR PERSONNEL QUALIFICATIONS

5.1 General:

· The contractor will have in-depth knowledge and a high level of demonstrable expertise in the particular requirements necessary to successfully ship resources throughout the Caribbean (between the Commonwealth of Puerto Rico and the United States Virgin Islands (St. Croix, St. Thomas and St. John)) via ocean going vessel, pre-incident (pre-hurricane landfall), as well as post-incident sustainment shipping as needed based on type of incident (post-hurricane landfall, post-earthquake, post-tsunami, etc).

· Offerors must demonstrate that both the organization and proposed key personnel can successfully complete the efforts under this acquisition (demonstrable experience shipping in the Caribbean; demonstrable experience working with local, territory, commonwealth and federal governments; demonstrable experience in rapid recovery of contractor operations pre and post incident (hurricanes, earthquakes, tsunami etc.).

· Offerors must submit in writing the availability of key personnel who will be assigned to this task before activation has been declared. Key personnel are all individuals who will be supporting these tasks in a primary capacity, to include full and part-time personnel.

5.2 Project Manager

· The contractor shall provide a Project Manager to facilitate government- contractor communications. The Project Manager shall be the primary technical and managerial interface between the contractor and Contracting Officer (CO) and the Contracting Officer’s Representative (COR) located at Federal Emergency Management Agency, 500 C ST SW Washington, DC 20472. The name of this person, and an alternate or alternates, who shall act for the contractor when the Project Manager is absent, will be designated in writing to the CO. The Project Manager or alternate will have full authority to act for the contractor on all contract matters relating to daily operations.

· The Project Manager or alternate must be available and actively engaged on a 24/7 basis pre issuance of the task order while operations are ramping up as well as throughout the lifecycle of the task order as specified herein; to meet with government personnel on a 24/7 basis to discuss problems and strategize operational approaches to meet mission needs.

· The contractor's Project Manager shall meet with the CO/COR as often as determined by the FEMA CO in order to maintain satisfactory performance and to resolve other issues pertaining to FEMA / Contractor procedures. Virtual meetings are acceptable and encouraged. At these meetings, a mutual effort will be made to resolve any and all problems identified. Written minutes of these meetings shall be prepared by the Contractor, signed by the Contractor's designated representative, and furnished to designated FEMA Official(s) within two (2) working days after the subject meeting.

6. KEY PERSONNEL REQUIREMENTS

6.1 General:

· Certain skilled and experienced professional and/or technical personnel are essential for successfully accomplishing the work to be performed. These individuals are defined as “Key Personnel” and are those persons whose resumes were submitted and marked by the vendor as “Key Personnel”. No substitutions shall be made of accepted key personnel apart from sudden illness or death and / or termination of employment. Substitutions shall only be accepted if in compliance with “Substitution of Key Personnel” provision identified below.

6.2 Key Personnel Designation

· For the purpose of the overall performance of this effort, the contractor’s Project Manager shall be designated as a primary person or point of contact. The Project Manager shall be the Contractor’s authorized point of contact with the Government CO and the COR. The Project Manager shall be responsible for formulating and enforcing work standards, assigning schedules, reviewing work discrepancies, and communicating policies, purposes, and goals of the organization to subordinates.

6.3 Key Personnel Substitution

· All contractor requests for approval of substitutions here under shall be submitted in writing to the COR and the Contracting Officer at least twenty-five (25) calendar days in advance of the effective date, whenever possible, and shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute, and any other information requested by the Contracting Officer necessary to approve or disapprove the proposed substitution. An interview may also be requested. The COR and the Contracting Officer will evaluate such requests and promptly notify the Contractor of approval or disapproval in writing.

· The Government requires from the contractor to identify key personnel for the total period of a task order. The contractor must ensure the continued assignment of key personnel throughout the duration of the task order. Any substitution must be first approved by the FEMA Contracting Officer.

6.4 Personnel Performance/Replacement

· The Government reserves the right to judge the technical skill and competence of the individual and to require the individual’s replacement if the individual’s qualifications or performance are judged deficient at any time with written notification.

· Throughout the life of the contract, the Government reserves the right to judge the qualifications and acceptability of any individual employed by the contractor for any position, and may require the contractor to replace an individual whose qualifications and suitability are judged deficient with written notification.

7. LIMITED USE OF DATA

Performance of this effort may require the contractor to access and use data and information proprietary to a Government agency or Government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and/or others.

The contractor and/or contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the government, except to authorize government personnel or upon written approval of the Contracting Officer (CO). The contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner which provides for greater rights to the contractor.

8. CONDITIONS AND HOURS OF WORK

All contractor personnel are expected to be available and engaged in the response operations on a 24hrs/7 day basis post issuance of the task order. Vessel must sail until they are not allowed by law of the United States Coast Guard (USCG) to sail anymore due to hazardous conditions. There cannot be any breaks in service due to lack of contractor personnel or contractor furnished equipment, resources and supplies.

8.1 Productive Direct Labor Hours

· The contractor can only charge the Government for “Productive Direct Labor Hours”. “Productive Direct Labor Hours” are defined as those hours expended by contractor personnel in performing work under this effort of an issued task order. This does not include sick leave, vacation, government or contractor holidays, jury duty, military leave, or any other kind of reason.

8.2 Payment for Unauthorized Work

· No payments will be made for any unauthorized supplies and/or services or for any unauthorized changes to the work governed under a particular task order. This includes any services performed by the contractor of their own volition or at the request of an individual other than a duly appointed FEMA Contracting Officer. Only a duly appointed FEMA Contracting Officer is authorized to change the specifications, terms, and conditions governed under this contract and/or subsequent task order(s).

8.3 Contractor Management of Personnel

· The contractor shall be responsible for managing and overseeing the activities of all contractor personnel, as well as subcontractor efforts used in performance of this contract. The contractor's management responsibilities shall include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the statement of work.

9. KEY CONTROLS

The contractor shall establish and implement methods for making sure all keys supplied to the contractor and its support personnel and issued by the government are not lost or misplaced; and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government. The contractor shall immediately report to the COR any occurrences of lost or duplicated keys.

In the event any keys, other than master keys, are lost, stolen or duplicated, the contractor is required, upon written direction of the COR, to re-key or replace the affected lock or locks at no cost to FEMA. FEMA may however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. If a master key is lost or duplicated, the government must replace all locks and keys for that system and the total cost will be deducted from the monthly payment due the contractor.

The contractor must prohibit the use of keys issued by the government by any persons other than the contractor's employees. Opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of work requirements governed under this contract is prohibited.

10. PLACE(S) OF PERFORMANCE

The work will be performed on-site at FEMA Distribution Center Caribbean, San Juan Industrial Park PR Km 25.1 Quebrada Arenas Ward San Juan, PR 00926 or Naval Activity Ceiba, and in the U.S. Virgin Islands contractor container staging yard(s) and port of embarkation and port of debarkation, (St. Croix and St. Thomas). Services may be provided off-site, on-site, or a combination of both, depending on contract task order requirements. The anticipated places of performance shall be at the contractor site(s) and sites identified by the COR during performance of this effort. The places of performance include, but are not limited to, the contractor’s office and locations throughout the U.S Puerto Rico and the U.S. Virgin Islands. However, the majority of the work will be performed at the Government facility, located at Naval Activity Ceiba, Puerto Rico and / or the FEMA Distribution Center.

11. PERIOD OF PERFORMANCE

The period of performance for this effort is date of award for a period of one (1) year thereafter, hereto referred to as the base period. This effort includes four 12 month option year periods, which may be unilaterally exercised by the government. Each option year period shall not exceed 12 months in duration, unless mutually agreed upon and a formal modification issued by the FEMA Contracting Officer. All terms and conditions applicable to the base period shall extend to the option year(s) unless otherwise agreed upon and a formal modification issued by the FEMA Contracting Officer. The option year period(s) are subject to the availability of funds.

12. DELIVERABLES/DELIVERABLE SCHEDULE

In fulfillment of the efforts outlined in this contract and any subsequent task order issued(s), the contractor shall provide all deliverables to the COR, unless otherwise agreed to in advance. The contractor shall provide all of the following deliverables:

Unless otherwise specified, FEMA will have a maximum of twenty (20) working days from the day the draft deliverable is received to review the document, provide comments back to the contractor approve or disapprove the deliverable(s). The contractor will also have a maximum of twenty (20) working days from the day comments are received to incorporate all changes and submit the final deliverable to the government. All days identified below are intended to be workdays unless otherwise specified.

Deliverables will include original paperwork with the legible signature and printed name of a designated government employee from point of pickup as well as to point of delivery.

Task Order Project Management Plan

For each task order, contractors shall prepare a Project Management Plan (PMP) describing the technical approach, organizational resources, risk mitigation and management controls to be implemented to meet the cost, scope, performance and schedule requirements. If subsequent changes are required to the PMP, the contractor shall submit a revised Project Management Plan in both hard copy and electronic form, Microsoft Word to the COR in the time specified by the FEMA CO. Based on the approved Project Management Plan, the CO will provide approval to move forward on all activities planned. The contractor shall request prior approval on all activities not included in the plan or any modifications to the plan after approval has been given.

Task Order Status Report

The contractor shall provide a final report, to the COR, at the conclusion of every task order execution. The report will summarize objectives achieved, significant issues, problems and recommendations to improve the process in the future (Expended Costs). This report will include, but not be limited to the following:

1. Copies of all shipping reports.

2. Copies of Bills of Lading.

3. Damage Reports (if applicable complete with photographs)

4. Shipping Invoices

Task Order Deliverable Inspection and Acceptance Report

· Final inspection and acceptance of all work performed; reports and other deliverables approved by the COR.

Task Order Deliverable - Quality Assurance

The COR will review, for completeness, preliminary, draft and final documentation that the Contractor submits, and may return it to the contractor for correction. Absence of any comments by the COR will not relieve the contractor of the responsibility for complying with the requirements of this statement of work. Final approval and acceptance of documentation required herein shall be by letter of approval and acceptance by the COR. The contractor shall not construe any letter of acknowledgment of receipt material as a waiver of review, or as an acknowledgment that the material is in conformance with this statement of work. Any approval given during preparation of the documentation, or approval for shipment shall not guarantee the final acceptance of the completed documentation.

In general, all contract deliverables shall meet the following quality standards:

· Accuracy Work products shall be accurate in presentation, technical content, and adherence to accepted elements of style.

· Consistency to Requirements All work products must satisfy the requirements of this statement of work.

· Timeliness Work Products shall be submitted on or before the due date specified in this statement of work or submitted in accordance with a later scheduled date determined by the COR.

13. ADMINISTRATIVE CONSIDERATIONS

Correspondence

To promote timely and effective administration, correspondence shall be subject to the following procedures:

· Technical correspondence (where technical issues relating to compliance with the requirements herein) shall be addressed to the Contracting Officer’s Technical Representative (COR) with an information copy to the Contracting Officer (CO).

· All other correspondence, including invoices, (that which proposes or otherwise involves waivers, deviations or modifications to the requirements, terms or conditions of this SOW) shall be addressed to the Contracting Officer with an information copy to the COR.

Points of Contact

Contracting Officer’s Representative (COR)

Upon contract award and any task order issuance, the contractor(s) shall be notified of the name and contact information of the Contracting Officer’s Representative, COR.

The COR is the individual within the program management function who has overall technical responsibility for this effort. The COR responsibilities will include:

· Making final decisions regarding any recommended rejection of deliverables;

· Providing technical clarification relative to overall work and work performance matters;

· Providing technical guidance to the contractor in the preparation of deliverables and services;

· Providing acceptance of deliverable products to assure compliance with requirements.

The COR will also provide technical direction to the contractor. Technical direction shall be within the general statement of work for this effort. The COR does NOT have the authority to and may NOT issue any technical direction which:

· Constitutes an assignment of work outside the general scope of this effort;

· Constitutes a change as defined in the “Changes” clause;

· In any way causes an increase or decrease in cost or the time required for performance;

· Changes any of the terms, conditions, or other requirements of this effort; and

· Suspends or terminates any portion of this effort.

All technical direction shall be issued in writing by the COR or will be confirmed by the COR in writing within ten calendar days after verbal issuance. A copy of the written direction shall be furnished to the CO and the COR.

In addition to providing technical direction, the COR will:

· Monitor the contractor’s technical progress, including surveillance and assessment of performance, and recommend to the CO, any changes in the requirement;

· Assist the contractor in the resolution of technical problems encountered during performance; and

· Perform inspection and acceptance or recommendation for rejection of contractor deliverables; and identify deficiencies in delivered items. If in the opinion of the contractor, any instruction or direction issued by the COR is outside of their specific authority, the contractor shall not proceed but shall notify the CO in writing within 5 working days after receipt of any instruction or direction.

Contracting Officer

· All contract questions and concerns will be directed to the Government Contracting Officer. The FEMA Contracting Officer is the only individual with the authority to financially obligate the government and to make changes to original terms and conditions of this contract.

· The contractor is responsible for notifying the contracting officer of any potential issues or concerns – regarding technical, scope or financial concerns of this contract.

14. INVOICING

Payment requests must conform to the requirements identified in FAR 32.905(b), “Payment Documentation and Process” and FAR 52.232-25, “Prompt Payment (OCT 2003)”. To ensure the timely processing of invoices, contractor information must be entered into the System for Award Management (SAM.gov) database as one of the components for validating contractor registration. It is the responsibility of the contractor to submit accurate and current SAM information. Failure to register and maintain SAM information, or if it has expired, been suspended, been deleted, or could not be found, will result in rejection of your invoice. An invoice submitted during the period for which information in the SAM could not be verified must be resubmitted for payment after successfully registering or updating registration in SAM. Contractors are encouraged to review their SAM information to ensure the most current information is reflected.

Invoice Submission

The vendor must submit an invoice for payment no later than thirty calendar days the end of the month for each month services are performed. The vendor must notify the contracting officer in writing if the invoice will not be submitted within the specified time frame. Invoices MUST be submitted ELECTRONICALLY. HARDCOPIES OF INVOICES WILL NOT BE PROCESSED.

The contractor is responsible for ensuring invoices submitted are accurate and complete, and all labor, travel and other direct costs are in accordance with federal guidelines, the FTR and other Government mandates and directives. Additional supporting documentation MAY BE REQUESTED at the discretion of the COR.

Invoice Contents

The Contractor shall develop a payment schedule based on task order deliverables, which will be reviewed by both the COR and Contracting Officer. If payment schedule is acceptable to the Government, the contractor shall invoice based on the deliverable schedule accepted by the government.

The invoice will contain:

· CLIN/Item number of deliverable

· Description of deliverable

· Price of deliverable

· Quantity of deliverable

· Date deliverable was provided to the government for inspection.

Invoice Payment

· Payments under a task order will be made 30 calendar days after the date of actual receipt of proper invoice in the office designated to receive the original invoice or final acceptance of the goods or services, whichever is later.

· The date of the check issued in payment or the date of payment by wire transfer through the Treasury Financial Communications System shall be considered to be the day payment is made.

Final Invoice

Within sixty calendar days of product acceptance and/or completion of the contract:

· The contractor shall submit a final invoice, designated as such by a clear statement of “FINAL INVOICE” on the face of the invoice document.

· The contractor shall provide a certificate of completion which certifies all goods and service have been provided as required by this task order.

· The contractor shall provide a release of claims against the government for any further payment under this task order.

· The sixty calendar day submission timeframe shall not be extended without written authorization from the contracting officer. In the event the required items above are not submitted within the authorized timeframe, the contracting officer may make final cost determinations in order to make final payment and close out the contract unilaterally.

Access to Government Property or Facilities

The Contractor will be allowed limited access to the Government's facilities, as specified below:

Address:

San Juan Industrial Park PR Km 25.1 Quebrada Arenas Ward San Juan, PR 00926

It will be necessary for the contractor to provide the following information on any personnel requiring access: Name, Truck number and copy of pick up orders prior to their arrival.

15. CONFIDENTIALITY

All information regarding the specific procedures developed under a specific task order must be regarded as sensitive information by the Contractor and not to be disclosed to anyone outside the Contractor’s organization without the written permission of the Contracting Officer.