HS0021-19-R-0005_DRAFT_Admin_Solicitation.pdf
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- Administrative Support Services Federal contract opportunity
- Solicitation number
- HS0021-19-R-0005
About this file
This draft solicitation is for an indefinite delivery indefinite quantity (IDIQ) single award contract to provide administrative support services to the Defense Security Service. The solicitation is expected to be released on March 11, 2019 with questions due by March 18, 2019. The support services will include tasks such as administrative and technical support, specialized administrative and program support, and senior administrative and management support. The contract type will be firm fixed price at the task order level. The period of performance and total contract value are not specified in the draft solicitation. The solicitation is designated as unrestricted with no set-aside information provided. The Defense Counterintelligence and Security Agency is the contracting agency.
HS0021-19-R-0005 Draft Admin Solicitation
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| HS0021-19-R-0005_Amend_0001_10_July_2019.pdf | ||
| IDIQ_Pricing_Tables_27_June_2019.docx | DOCX document | |
| Past_Performance_Questionnaire_Template_27_June_2019.docx | DOCX document | |
| Admin_Q_and_A_27_June_2019.pdf | ||
| HS0021-19-R-0005_Administrative_Services_Solicitation_27_June_19.pdf | ||
| HS0021-19-R-0005_DRAFT_Admin_RFP_11_June.pdf | ||
| ADMINS_Q_and_A_10_June_2019.pdf | ||
| PPQ_Draft_Word_Doc_11_June_2019.DOCX | DOCX document | |
| Admin_Q_and_A_Template.xlsx | XLSX spreadsheet | |
| HS0021-19-R-0005_DRAFT_Admin_Solicitation_21_Mar_19.pdf | ||
| Admin_RFI_Q&A_21_Mar_19.pdf | ||
| ADMINS_Q_and_A.xlsx | XLSX spreadsheet | |
| Admin_RFI_Q&A.pdf |
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SEE ADDENDUM
( No Col lect Cal ls )
HS002119R0005 29-Mar-2019
b. TELEPHONE NUMBER
571.305.6723
8. OFFER DUE DATE/LOCAL TIME
11:00 AM 30 Apr 2019
5. SOLICITATION NUM BER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
( SIGNATURE OF CONTRACTING OFFICER)
ADDENDA X ARE
26. TOTAL AWARD AMOUNT (For Gov t . Use Only)
23.
CODE 10. THIS ACQUISI TION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.
HS00219. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
7. FOR SOLICITATION
INFORM ATION CALL:
a. NAM E
COURTNEY SHAFFER
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRI NT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
1 27a. SOLI CI TATION INCORPORATES BY REFERENCE FAR 52. 212-1. 52.212-4. FAR 52. 212-3. 52.212-5 ARE ATTACHED.X
25. ACCOUNTING AND APPROPRI ATION DATA
1. REQUISITION NUMBER
20.
ADDI TIONAL SHEETS SUBJECT TO THE TERMS AND CONDI TIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52. 212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
(BLOCK 5), INCLUDI NG ANY ADDITI ONS OR CHANGES WHICH ARE
SET FORTH HEREIN, I S ACCEPTED AS TO I TEMS:
. YOUR OFFER ON SOLI CI TATION
28. CONTRACTOR IS REQUIRED TO SIGN THI S DOCUMENT AND RETURN
% FOR:SET ASI DE:UNRESTRI CTED OR X
SMALL BUSINESSX
17a.CONTRACTOR/ CODE FACILI TY
OFFEROR CODE
DEFENSE SECURITY SERVICE
COURTNEY SHAFFER 571.305. 6723
RUSSELL-KNOX BUI LDI NG
27130 TELEGRAPH ROAD
QUANTI CO VA 22134
18a. PAYMENT WILL BE MADE BY CODE
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATI NG
CODE15. DELI VER TO CODE HS0001 16. ADMI NI STERED BY
12. DI SCOUNT TERMS11. DELI VERY FOR FOB DESTI NA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFPX
DEFENSE SECURITY SERVICE
CRISTINA DUPONT
RUSSELL-KNOX BUILDING
27130 TELEGRAPH ROAD
QUANTICO VA 22134
TEL: 571-305-6764 FAX:
FAX:
TEL: 571.305.6723
SERVI CE-DISABLED
VETERAN-OWNED
SMALL BUSI NESS
8(A)
HUBZONE SMALL
BUSINESS
SIZE STANDARD:
$15,000,000
NAI CS:
541611
X
OFFER DATED
29. AW ARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWI SE IDENTIFI ED ABOVE AND ON ANY
COPI ES TO ISSUI NG OFFI CE. CONTRACTOR AGREES TO FURNISH AND
EMAIL:
TEL:
31c. DATE SIGNED
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
WOM EN-OWNED SMALL BUSINESS (WOSB)
ELIGIBLE UNDER THE WOM EN- OWNED
SM ALL BUSINESS PROGRAM
EDWOSB
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
PAGE 2 OF117
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTI TY IN COLUMN 21 HAS BEEN
RECEI VED I NSPECTED
32b. SIGNATURE OF AUTHORI ZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATI VE
32e. MAILI NG ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORI ZED GOVERNMENT REPRESENTATI VE
37. CHECK NUMBER
FI NALPARTI ALCOMPLETE
36. PAY MENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHI P NUMBER
PARTI AL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAI D BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAY MENT
41b. SIGNATURE AND TI TLE OF CERTIFYI NG OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/ MM/ DD) 42d. TOTAL CONTAI NERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
Section B - Supplies or Services and Prices
ITEM NO SUPPLIES/SERVICES MAX
QUANTITY
UNIT UNIT PRICE MAX AMOUNT
0001 UNDEFINED
Administrative and Technical Support
FFP
Administrative and Technical Support as detailed in each individual performance work statements for the individual task orders to be awarded under this contract.
Each task order will be awarded as a Firm Fixed Price (FFP).
FOB: Destination
MAX
NET AMT
UNIT UNIT PRICE MAX AMOUNT
0002 UNDEFINED
Specialized Admin and Program Support
FFP
Specialized Administrative and Program Support as detailed in each individual performance work statements for the individual task orders to be awarded under this contract. Each task order will be awarded as a Firm Fixed Price (FFP).
UNIT UNIT PRICE MAX AMOUNT
0003 UNDEFINED
Senior Admin and Management Support
FFP
Senior Administrative and Management Support as detailed in each individual performance work statements for the individual task orders to be awarded under this contract. Each task order will be awarded as a Firm Fixed Price (FFP).
UNIT UNIT PRICE MAX AMOUNT
0004 UNDEFINED
Other Direct Costs (Travel)
COST
Travel outise the local commuting area in accordance PWS Section 1.14 within each task order PWS. The travel CLIN is a Not to Exceed CLIN and is Cost only. .
MAX COST
UNIT UNIT PRICE MAX AMOUNT
0005 UNDEFINED
Deliverables
FFP
Specific deliverables will be requested within each task order performance work statement. This CLIN is not separately priced.
UNIT UNIT PRICE MAX AMOUNT
0006 UNDEFINED
Contractor Manpower Reporting
FFP
In accordance with PWS Section 1.17 The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Defense Security Service via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at: http://www.ecmra.mil. This CLIN is not separately priced.
Section C - Descriptions and Specifications
PERFORMANCE WORK STATEMENT
PERFORMANCE WORK STATEMENT
DEFENSE SECURITY SERVICE
ADMINISTRATIVE SUPPORT SERVICES
INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ)
PART 1
GENERAL INFORMATION
1.1. General: This Performance Work Statement (PWS) is for a non-personal services contract to provide the Defense Security Service (DSS) Administrative Support Services, Professional Administrative Management and Technical Assistance. The Government shall not exercise direct supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.2. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform administrative support and other services as defined in this PWS except for those items specified as Government furnished property and services. The work to be performed by Contractor’s staff shall be performed to the standards in this PWS, attachments and corresponding Quality Assurance Surveillance Plan (QASP).
1.3. Background: The Mission of the DSS is to protect national security assets and information in the hands of industry as part of the National Industrial Security Program (NISP) and for providing integrated security services to the Department of Defense (DoD) and other federal agencies. DSS provides security services to DoD through the integration of personnel security policy, industrial security, security training and education, information systems security and counterintelligence.
1.4. Performance Objectives: The objective of this PWS is to define the scope and establish the tasks required for providing professional administrative management, administrative support and technical assistance that is required to assist DSS in the execution of the agency’s mission. The Contractor shall provide appropriate support personnel to achieve the required degree of responsiveness to accomplish established goals for the assigned projects and tasks.
During the period of performance, the mission requirements of DSS may increase or decrease which may require changes to the support required by the Contractor. Currently these changes cannot be quantified, therefore periodic adjustments to the skill sets, numbers of personnel required and duty locations of the Contractor staff may be required.
If required, these changes will be conducted through modifications to the contract as they occur.
1.5. Quality Control: The Government shall evaluate the Contractor’s performance under this contract in accordance with the contractors Quality Control Plan (QCP) and the Governments QASP. The QASP is a Government developed and applied document used to make sure systematic quality assurance methods are used in the administration of the performance standards included in this PWS and contract. The intent is to ensure that the Contractor performs in accordance with the performance metrics and the Government receives the quality of services called for in the contract.
The QASP details how the performance standards identified in the PWS will be measured, who will perform the measurement, the frequency of surveillance, and the acceptable defect rate(s). The QASP may be updated from time to time by the Government. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s Representative’s (COR) acceptance in writing of any proposed change to the QCP.
1.5.1. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6. On-Site Working Conditions, Holidays and other Closures:
1.6.1. DSS facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Contractor staff may only smoke outside in designated smoking areas.
1.6.2. Government personnel observe the following days as holidays and the Government facilities will be closed and unavailable to Contractor personnel on these days;
New Year’s Day January 1st* Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4th* Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11th* Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*
*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.
1.6.3. In addition to the days designated as holidays, the Government observes the following days:
• Any other day designated by Federal Statute
• Any other day designated by Executive Order
• Presidential Inauguration Day
• Any other day designated by the President’s Proclamation
1.6.4. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor's personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.
1.6.5. When the Federal, State, Local or other Governmental entity grants excused absence to its employees, assigned Contractor personnel may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the Contracting Officer (CO) or the COR.
1.6.6. If Government personnel are unavailable due to furlough or any other reason, the Contractor must contact the CO or the COR to receive direction. It is the Government's decision as to whether the contract price/cost will be affected. Generally, the following situations may apply:
1.6.6.1. Contractor personnel who are able to continue contract performance (either on-site or at a site other than their normal workstation), must continue to work and the contract price shall not be reduced or increased.
1.6.6.2. Contractor personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort. This may result in a reduction to the contract.
1.6.7. It is understood and agreed between the Government and the Contractor that in the event Contractor personnel wish to attend DSS organizational events, such as the annual picnic, holiday party, etc., they must coordinate their work schedules with the COR and obtain approval of their company’s supervisor prior to the event. The Government is not responsible for reimbursing any expenses to the Contractor for Contractor personnel attending any DSS organizational event. The exception shall be: when Contractor employees are invited to Director (or Leadership) led events (e.g. Town Halls, All-Hands, EEO, etc.) to address the mission and vision of the agency, the Contractor employee may attend as part of their normal duties.
1.6.7.1. Hours of Operation: The Contractor is responsible for conducting business during normal business hours between 8:00 a.m. to 4:30 p.m., Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Government is not responsible for paying any overtime premiums or expenses under this contract. The Contractor’s Point of Contact (POC), the Government’s COR and Task Manager shall consult and coordinate on any proposed alternate work schedules that may be arranged depending on the operational tempo and needs of the mission. Alternate Work Schedule requests shall be submitted by the Task Manager to the COR for approval. The request will be in writing via email and will include a justification for alternate work schedule based on the operational tempo/needs of the mission.
1.8. Place of Performance: Work under this contract will be determined at individual task order level. Most work will be performed at DSS Headquarters at the Russell-Knox Building (RKB), 27130 Telegraph Road in Quantico, VA and at various DSS field office locations or at the Contractor’s site, as directed by the COR. (See attachment 1.)
1.9. Type of Contract: Will be determined at task order level, but is expected to be Firm Fixed Price (FFP).
1.10. Security Requirements: Contractor personnel, including Subcontractors, performing work under this contract are required to have either a current Secret or Top Secret Sensitive Compartmented Information (TS/SCI) security clearance as applicable to the position they fulfill at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the DD254 (The security office is responsible for initiating this form with the assistance of the customer). It is incumbent upon the contractor to ensure that the necessary security paperwork is submitted in sufficient time to enable each individual to be cleared prior to beginning work on this contract. As an interim measure, a contractor may begin working on the project prior to completion of a National Agency Check with Local Agency Checks and Credit Check (NACLC) or Single Scope BackgroundInvestigation (SSBI), provided that an interim Secret clearance has been issued by DOD Central Adjudication Facilities (CAF), depending upon the task order and the duty locations. For the TS/SCI positions, contractor personnel need to be TS/SCI eligible. Un-cleared contractor personnel shall not be allowed to perform under this contract. Each task order PWS provides information on the positions and their required security clearance level.
1.10.1. Special Qualifications:
The following training is required for onsite contractor personnel:
DoD Cyber Awareness Training: (CAC Training) All contractor employees, to include subcontractor employees, requiring access to DSS Offices, facilities and controlled access areas shall complete the DoD Cyber Awareness training in accordance with DoD D 8140.01.
Operations Security (OPSEC) Awareness Training: All contractor personnel are required to take initial
Operations Security (OPSEC) Awareness training, in accordance with DoD M 5205.02-M.
Intelligence Oversight Awareness Training: All Counterintelligence (CI) and non-counterintelligence, contractor personnel - are required to complete Intelligence Oversight training in accordance with DoD 5240.1-R and DSSR 18-9.
Prevention of Sexual Harassment Training: Highly recommended for all DoD contractor personnel to take
Prevention of Sexual Harassment training in accordance with DoD I 6495.02.
No Fear Act/Whistleblower Protection Training: Contractors working in the Intelligence Community (IC) or who have access to classified information are required to complete No Fear Act/Whistleblower Protection training in accordance with PPD-19 and ICD 120.
Privacy Act and Personally Identifiable Information Training: DoD contractor personnel are required to take Privacy Act and Personally Identifiable Information training in accordance with DoD Directive 5400.11, DoD Manual 5400.11-R, and OMB Cir A-130.
Unauthorized Disclosure of Classified Information Training: DoD contractor personnel are required to take
Unauthorized Disclosure of Classified Information training in accordance with DoD Directive 5210.50.
Information Security Training: DoD Contractor personnel are required to take Information Security training in accordance with DoD Manuals 5200.01, volume 3, Enclosure 5 and 5200.01, Volume 4, Enclosure 4.
Workplace Violence Training: DoD contractor personnel are required to take Workplace Violence training in accordance with DoD Instruction 1438.06.
The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the Contracting officer. This training shall be completed and reported to the COR within 30 calendar days of task order contract assignment and annual refresher training for the remaining contract duration.
1.10.2. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use if performing in a Government facility. At the close of each work period, Government facilities, equipment, and materials shall be secured.
1.10.2. Key Control (If applicable). The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.
NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.
1.10.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
1.10.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.
1.10.2.3. Lock Combinations (If applicable). The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.
These procedures shall be included in the Contractor’s Quality Control Plan.
1.11. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO, COR, with other Government personnel, as appropriate, may meet periodically (not more than quarterly) with the Contractor to review the Contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. Either party may request an ad hoc meeting to discuss any situation that requires the attention of parties where it would not be appropriate to wait until the next scheduled periodic meeting.
1.12. Contract Management: Notwithstanding the Contractor's responsibility for total management during the performance of this contract, administration of the contract requires maximum coordination between the Government and the Contractor. The following individuals will be the Government points of contact during the performance of this contract:
1.12.1. Contracting Officer: All contract administration will be effected by the CO. Communications pertaining to the contract administration will be addressed directly to the CO. No changes to the performance work statement are authorized without a written modification to the contract executed by the CO. If at any time the Contractor believes any person other than the CO has given direction that changes the performance work statement the Contractor shall immediately inform the CO by the most expeditious means.
1.12.2. Contracting Officer's Representative: The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. It is the Government’s intention that the COR is the contractors primary point of contact. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel.
A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms or conditions of the contract.
1.12.3. Task Manager: The Task Manager(s) will be identified in Attachment 1 of the PWS upon individual task order award. The Task Manager is a Government Employee, typically the Supervisor, Deputy or Director of a mission set within the DSS. The Task Manager(s) assists the COR in monitoring all technical aspects of the contract and assists in contract administration for the office and location where the Contractor is providing support. The Task Manager is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract for the office and location they are assigned; perform inspections necessary in connection with contract performance and reports results to the COR; maintain written and oral communications with the Contractor and COR concerning technical aspects of the contract; provide written interpretations of technical requirements, including Government drawings, designs, specifications and schedules: monitor Contractor's performance and notifies the COR of any deficiencies; coordinate availability of Government furnished property, and assists the COR in providing site entry of Contractor personnel. The Task Manager is not authorized to change any of the terms or conditions of the contract.
1.13. Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. When entering Government facilities, Contractor personnel shall observe all local sign-in, badge wearing, and security requirements.
1.14. Other Direct Costs: Travel outside the local commuting area of some Contractor employees may be required under this contract. The contract will include Contract Line Item Numbers (CLINs) for travel that will be provided for the base period and each option period with Not-to-Exceed values.
1.14.1. The Government anticipates that travel to various Government sites may be required at the task order level.
Exact locations and frequency are unknown at this time; however, the Government anticipates travel may be necessary to provide training support at field offices across the country. Travel reimbursement shall be made on a cost reimbursable method; the Government will reimburse the Contractor for actuals costs associated with approved travel.
All request for Contractor travel must be approved by the COR prior to commencing. The Contractor shall submit a Cost Estimate that includes the following:
a. Reason for Traveling
b. Temporary Duty Location
c. Number of Individuals Traveling
d. Estimates for Hotel, Air Fare, Parking, Mileage, Rental Car, and Per Diem
1.14.2. All Contractor travel shall use the most effective and efficient means to travel. Reimbursement of transportation, lodging, meals and incidental expenses are allowable subject to the limitations contained in FAR 31.205-46. When the Contractor invoices for the completed travel, the Contractor shall submit copies of all receipts (regardless of dollar value) with a copy of the COR’s approval to travel with the invoice that requests reimbursement for travel under the ODC CLIN. Local travel, including to and from DSS headquarters and in the surrounding metropolitan DC area, performed during the course of performance is considered the cost of doing business and will not be reimbursed.
1.15. Organizational Conflict of Interest (OCI): Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contract requirements which may be affected by the OCI.
1.16. Non-disclosure Agreements: In performance of this contract, the Contractor may have access to controlled unclassified information (CUI) and other sensitive, non-public information. The Contractor agrees (a) to use and protect such information from unauthorized disclosure in accordance with Department of Defense Instruction 8582.01, Security of Unclassified DOD Information on Non-DOD Information Systems, June 6, 2012; (b) to use and disclose such information only for the purpose of performing this contract and to not use or disclose such information for any personal or commercial purpose; (c) to obtain permission of the Government Program Manager before disclosing/discussing such information with a third party; (d) to return and/or electronically purge, upon Government request, any non-public, sensitive information no longer required for Contractor performance; and (e) to advise the Government Program Manager of any unauthorized release of such information. The Contractor shall have its employees assigned to this contract execute a non-disclosure agreement for delivery to the Government. The Government will require Contractor personnel to sign a non-disclosure statement to protect non-public information in the possession of the Government.
1.17. Enterprise-WideContractor Manpower Reporting Application: The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Defense Security Service via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at:
http://www.ecmra.mil.
1.18. Contractor Assignment of Personnel:
1.18.1. Personnel provided under this order are critical to the mission of DSS. The Contractor is expected to minimize employee turnover with respect to personnel performing under each task order PWS. (Turnover is the rate at which contractor personnel occupying a specific FTE are moved or voluntarily leave from support of one government operational element to another within this contract. The Contractor is responsible for providing temporary coverage in the event of an extended absence of two (2) or more consecutive days.
1.18.2. All Contractor personnel shall possess sufficient breadth and depth of applicable experience to provide pertinent technical and other support independently. Upon contract award the Contractor will be furnished copies of DSS internal guides that are relevant to accomplishing the assigned tasks. Contractor personnel will be afforded the opportunity to become knowledgeable of these internal procedures, and seek clarification on an as needed basis.
1.18.3. In the event that Contractor personnel are not meeting the performance requirements in the task order PWS the COR or the CO will notify the Contractor of the problem/issues regarding the Contractor’s personnel. The Contractor will have 30 calendar days to remedy the situation in a manner that is acceptable to the Government. A mutual effort will be made to resolve all problems/issues identified.
1.19. Phase In/Phase Out Period (If applicable): To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30 days phase in and 30 day phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.
PART 2
DEFINITIONS and ACRONYMS
2.1. Definitions and Acronyms:
2.2. Definitions:
2.2.1. Contractor: A supplier or Contractor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.2.2. Contracting Officer (CO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
2.2.3. Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.2.4. Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.2.5. Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
2.2.6. Physical Security: Actions that prevent the loss or damage of Government property.
2.2.7. Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.2.8. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.
2.2.9. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.2.10. Subcontractor: One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the Subcontractor.
2.2.11. Work Day: The number of hours per day the Contractor provides services in accordance with the contract.
2.2.12. Work Week: Monday through Friday, unless specified otherwise.
2.2.13. Local Travel: Local travel, including to and from DSS headquarters and in the surrounding metropolitan DC area (as defined by DoD Instruction 4515.14, dated 28 Jun 2013) and travel between DSS field offices within the same city, performed during the course of performance is considered the cost of doing business and will not be reimbursed.
2.2.14. Senior Staff: Any position above the Government Grade (GG) 15 level (i.e. Defense Intelligence Senior Leader (DISL), Defense Intelligence Senior Executive Service (DISES), and Senior Executive Service (SES)).
2.2.15. Vacancy Rate: Percentage of all positions identified in the Contractors staffing plan that are unoccupied by CLIN and calculated for each CLIN on a monthly basis. The vacancy rate calculation is calculated per CLIN and will be calculated as follows: Vacancy Rate = the total number of vacant positions by days / the total number of workdays that month (number of positions times the number of workdays). Vacancy rate is identified as a percentage. (An example of the calculations is: For CLIN 0003, One (1) vacant position for 5 days would be calculated as follows: 5 days/140 total workdays (7 FTE’s x 20 workdays) = 3.5% Vacancy Rate for CLIN 0003 that month.) The vacancy rate applies to both occupied and unoccupied positions, excluding the days allotted to the Contractor in accordance with PWS section 1.6.2., 1.6.3., and 1.20.1.
2.2. Acronyms:
AA&E arms ammunition and explosives ADD Assistant Deputy Director ADDO Assistant Deputy Director Operations ADP Automated Data Processing CAAP Critical Assets Assurance Program CAF Consolidated Adjudication Facility CDSE Center for Development of Security Excellence CFR Code of Federal Regulations CI Counterintelligence CIP Critical Infrastructure Protection CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COMSEC Communication Security CPARS Contractor Performance Assessment Reporting System DAPS Defense Automated Printing Service DCIDS Director of Central Intelligence Directives DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DIA Defense Intelligence Agency DISES Defense Intelligence Senior Executive Service DISL Defense Intelligence Senior Leader DoD Department of Defense DSS Defense Security Service DTS Defense Travel System ECP Electronic Communications Plans eFCL Electronic Facility Clearance System eQIP Electronic Questionnaires for Investigations Processing FAR Federal Acquisition Regulation FCB Facility Clearance Branch FISL Fundamentals of Industrial Security FOC Field Office Chief FOCI foreign, ownership, control, or influence FOIA Freedom of Information Act FOUO For Official Use Only FSO Facility Security Officer GOV Government Owned Vehicle GSA General Services Agency GTCC Government Travel Credit Card IA Information Assurance IASC Industrial Security Advisory Council ICD Intelligence Community Directive INFOSEC Information Security IS Industrial Security ISFD Industrial Security Facilities Database ISFO Industrial Security Field Operations ISIA Industrial Security Integration and Application ISR Industrial Security Representatives ISSP Information Systems Security Professional
IT Information Technology JPAS Joint Personnel Adjudication System NACLC National Agency Check with Local Agency Checks and Credit Check NCMS National Classification Management Society OCI Organizational Conflict of Interest OCIO Office of the Chief Information Officer ODC Other Direct Costs OGC Office of General Counsel OPLA Office of Public and Legislative Affairs Ops Operations OPSEC operations security PA Privacy Act PERSEC Personnel Security PHYSEC Physical Security PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Plan RFI Request for Information RM Resource Manager RD Regional Director RTP Research and Technology Protection SAPS Special Access Programs SCI Sensitive Compartmented Information SCIF Sensitive Compartmented Information Facility SF Standard Form SES Senior Executive Service SME Subject Matter Expert SOP Standard Operating Procedure SSBI Single Scope Background Investigation TDY Temporary Duty TO Task Order WAWF Wide Area Work Flow
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3.1. Government Furnished Property, Equipment, and Services:
3.2. Government Furnished Property: DSS will provide equipment, information and access to various DSS databases and systems. The equipment and the access will be made available upon commencement of performance of assigned task within this contract after the contract award.
3.2.1. Equipment: DSS will provide all necessary equipment to perform this requirement. Contractor personnel will take and appropriately document any necessary training related to the use of DSS equipment.
3.2.2. Consent to Monitoring: All Contractor personnel shall sign the DSS "Consent to Monitoring" form.
3.3. Facilities: The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.
3.4. Replacement, Modernization, and Modification: During the term of the contract, the Government may replace, modify, or improve equipment, systems, at the Government's expense and by means not associated with this contract.
All replaced, improved, updated, or modernized, equipment and systems shall be operated by the Contractor at no additional cost to the Government unless such changes result in an increase or decrease in contract requirements. Any training for software updates for Government systems will be provided by the Government to Contractor personnel.
3.5. Initial orientation: Initial familiarization/orientation shall be provided by DSS at Quantico, VA within 45 days of contract award (as appropriate/needed) in conjunction with the transition period.
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4.1. Contractor Furnished Items and Services:
4.2. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.
4.3. 4.3. Security Clearances: The Contractor shall possess and maintain a Top Secret facility clearance. The Contractor’s employees, including subcontractors performing work in support of this contract shall have been granted either a current Secret or Top Secret Sensitive Compartmented Information (TS/SCI) security clearance as applicable to the position they fulfill from the the Vetting Risk Operations Center (VROC)/DoD Consolidated Adjudications Facility (CAF) at time of award. The DD 254 will be completed within the Wide Area Workflow (WAWF) Business Suite, NISP Contracts Classification System (NCCS) at contract award. The DD 254 will be housed within the NCCS through the life of the contract. The Contractor will be required to be registered within NCCS at time of award to gain access to the DD 254. It is incumbent upon the contractor to ensure that the necessary security paperwork is submitted in sufficient time to enable each individual to be cleared prior to beginning work on this contract. As an interim measure, a contractor may begin working on the project prior to completion of a National Agency Check with Local Agency Checks and Credit Check (NACLC) or Single Scope Background Investigation (SSBI), provided that an interim Secret clearance has been issued by the DoD CAF depending upon the task order and the duty locations. For the TS/SCI positions, contractor personnel need to be TS/SCI eligible. Un-cleared contractor personnel shall not be allowed to perform under this contract. Attachment 1 to the PWS provides information on the positions and their required security clearance level.
4.4. Materials and Equipment: For work performed at Government sites the Government shall provide all necessary materials, supplies and equipment necessary to accomplish the requirement. For any tasks performed off-site or at a Contractor facility the Contractor shall furnish materials, supplies, and equipment necessary to accomplish the requirement.
PART 5
SPECIFIC TASKS
5.1. Specific Tasks:
5.2. Performance Objectives: The objective of this effort is to obtain administrative support services Professional Administrative Management and Technical Assistance to assist the Defense Security Service (DSS) in the execution of the agency’s mission. The various DSS divisions are responsible for guidance and implementation of administrative support services across the DSS. The administrative support services functions are decentralized, therefore, each of the agency’s multiple divisions and multiple operating offices under these divisions have slightly different needs. The following grouping of activities has been developed to indicate the types of services that the administrative support personnel must be able to provide. It is important to note that the services are grouped based on similar tasks and not based on individual positions. Administrative support personnel in any labor category shall be capable of performing some, many, or all of the services listed below depending on the office they support, when required.
5.3. Performance Standards:
5.3.1. Performance Standards will be outlined in the task order PWS.
5.4. Tasks: The tasks under this PWS are grouped as stated in the following subparagraphs.
5.4.1. Task 1: Administrative and Technical Support (PWS Sections 5.5 to 5.13)
5.4.2. Task 2: Specialized Administrative and Program Support (PWS Sections 5.14 to 5.21)
5.4.3. Task 3: Senior Administrative and Management Support (PWS Sections 5.22 to 5.24)
5.5. Administrative and Technical Support (Task 1): Contractor personnel performing the Administrative and Technical Support tasks provide the General Office Support Services functions listed in section 5.6 of the PWS. As required, administrative and technical support personnel shall perform some, many, or all of the services listed under Task 1 (Administrative and Technical Support) of the PWS, as required.
5.5.1. Required qualifications/skills for administrative and technical support:
Personnel shall have a high school diploma or equivalent and two years of relevant administrative and technical support experience relating to the requirements for Task 1 and all of its subtasks. Additionally, all personnel shall have superior oral and written communication skills, as well as a good command of the English language.
5.6. General Office Support Services Tasks are as follows:
5.6.1. All requirements and tasks assigned to Contractor personnel need to be completed in accordance with the schedule and timeframe provided by the assigned Division/Directorates task managers, as required.
5.6.2. Records and File Management: Perform record and file management and maintenance. Responsible for setting up new files and preparing records for transfer or destruction in accordance with the following approved file plans, DSS Manual 00-04, “Manual for Records Maintenance and Disposition, Volume 1, Responsibilities and Procedures” dated 23 Aug 2010 and DSS Manual 00-04, Volume 2 “Manual for Records Maintenance and Disposition – Records Disposition Schedules,” dated, Aug 23, 2010.
5.6.3. Employee in and out processing: Assists the in and out processing official with civilian employee in and out processing. This is completed in accordance with DSS Regulation 11-273: Civilian Personnel In and Out Processing, dated, Jul 28, 2009. Serve as the primary or back up POC for minor programs such as but not limited to travel cards, process building badges and credentials, Identification cards, maintaining working rosters of the telecom space utilization, copier programs, and training programs within the assigned Directorate/Division, as required.
5.6.4. Office operational policies and procedures: Required to research and explain DoD, DSS and internal office operational policies, procedures, and requirements referring to a variety of sources utilizing oral and written communication skills, as required.
5.6.5. Support to Division Assistant Directors: Provides assistance, phone and desk coverage for the assigned Directorate/Division. Provides general administrative support to GG-15 Division Directors (and their Deputies, etc.), which requires coordination of calendar and schedules, preparation, formation, and/or finalization of official correspondence that includes: letters, memoranda, interoffice communications, and staff summary sheets, sensitive or classified reports, as required.
5.6.6. Time and Attendance Reports: Assists in the preparation of time and attendance reports for the office by means of an automated system. Resolves problems with this automated system, as well as responds to routine and non-technical requests for information such as reports, suspense dates for matters requiring compliance, forms required to accomplish or request actions in the assigned Division/Directorate, status of actions, and similar information normally available from the files.
5.6.7. Internal and external office duties:
5.6.7.1. Interact with other internal DSS departments and sometimes outside Government agencies on a normal basis, as required. Trained and proficient with the Microsoft Office Suite Software and capable of creating a wide variety of documents such as reports, spreadsheets, plan of action and milestone project files, and presentations from data and information located in internal DSS databases, as required. Responsible for the maintenance of data and information contained in DSS internal databases that contain sensitive departmental and/or classified information, as required.
5.6.7.2. Responds to requests from internal and external offices, distributes correspondence, circulates information, etc., to other staff (to include senior staff) internal and external to DSS, as required.
5.6.7.3. Responsible for maintaining and populating various databases and spreadsheets with data and information in support of assigned Division/Directorates, as required.
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