HQ003419R0008_Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

HQ003419R0008 08-May-2019

b. TELEPHONE NUMBER

(703) 545-9496

8. OFFER DUE DATE/LOCAL TIME

05:00 PM 07 Jun 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HQ00349. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MELVINA MCNEILL

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

WHS - ACQUISITION DIRECTORATE

4800 MARK CENTER DRIVE, SUITE 09F09

ALEXANDRIA VA 22350

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HQ0015 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

PBMO - O&M

DAVID FORSHT

1155 DEFENSE PENTAGON ROOM 1E256

WASHINGTON DC 20301

TEL: 703-692-2001 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$38,500,000

NAICS:

561210

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HQ003419R0008

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Operations and Maintenance

FFP

The Contractor shall provide maintenance services, including preventive maintenance, minor repairs, and service call responses for the Pentagon Memorial site that results in extending the useful life of equipment, minimizing down time, and assuring that operating equipment and systems are performing at peak efficiency in accordance with the attached Performance Work Statement (PWS).

NET AMT

PSC CD: S216

0002 12 Months Grounds Maintenance

FFP

The Contractor shall provide landscape maintenance services characterized by an all end-compassing, environmentally sound horticulture program in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

0003 7 Months Snow/Ice Removal

FFP

The contractor shall provide snow and ice removal services at the Pentagon Memorial. Generally, this will encompass keeping pedestrian areas cleared and removal of snow from seating areas in accordance with the attached Performance Work Statement (PWS).

0004 12 Months Special Events Support

FFP

The Contractor is required to ensure that the Pentagon Memorial is functionally and visually ready to accommodate scheduled special events in accordance with the attached Performance Work Statement (PWS)

0005 12 Months ADA Compliant Restrooms

FFP

The Contractor shall provide, secure and maintain an ADA Compliant Restroom trailer at the Pentagon Memorial site in accordance with the attached Performance

0006 1 Lot Major Repairs/Minor Construction

FFP

Unpriced CLIN for major preventative maintenance repairs and minor construction with a value of $2001.00 and Not to Exceed (NTE) $100,000.00 utilizing this CLIN. The Contractor shall incorporate all activities associated with providing such work for the Pentagon Memorial IAW the Performance Work Statement (PWS), FAR 13.302-2, and instructions for using CLIN 0006 and subsequent option CLINs (Section 5.6 of the PWS). The Davis-Bacon Act of 1931 shall apply for all work.

1001 12 Months OPTION Operations and Maintenance

FFP

The Contractor shall provide maintenance services, including preventive maintenance, minor repairs, and service call responses for the Pentagon Memorial site that results in extending the useful life of equipment, minimizing down time, 1002 12 Months OPTION Grounds Maintenance

FFP

The Contractor shall provide landscape maintenance services characterized by an all end-compassing, environmentally sound horticulture program in accordance

1003 7 Months OPTION Snow/Ice Removal

FFP

The contractor shall provide snow and ice removal services at the Pentagon Memorial. Generally, this will encompass keeping pedestrian areas cleared and removal of snow from seating areas in accordance with the attached Performance

1004 12 Months OPTION Special Events Support

FFP

The Contractor is required to ensure that the Pentagon Memorial is functionally and visually ready to accommodate scheduled special events in accordance with

1005 12 Months OPTION ADA Compliant Restrooms

FFP

The Contractor shall provide, secure and maintain an ADA Compliant Restroom trailer at the Pentagon Memorial site in accordance with the attached Performance

1006 1 Lot OPTION Major Repairs/Minor Construction

FFP

Unpriced CLIN for major preventative maintenance repairs and minor construction with a value of $2001.00 and Not to Exceed (NTE) $100,000.00 utilizing this CLIN. The Contractor shall incorporate all activities associated with providing such work for the Pentagon Memorial IAW the Performance Work Statement (PWS), FAR 13.302-2, and instructions for using CLIN 0006 and subsequent

2001 12 Months OPTION Operations and Maintenance

FFP

The Contractor shall provide maintenance services, including preventive maintenance, minor repairs, and service call responses for the Pentagon Memorial site that results in extending the useful life of equipment, minimizing down time, 2002 12 Months OPTION Grounds Maintenance

FFP

The Contractor shall provide landscape maintenance services characterized by an all end-compassing, environmentally sound horticulture program in accordance

2003 7 Months OPTION Snow/Ice Removal

FFP

The contractor shall provide snow and ice removal services at the Pentagon Memorial. Generally, this will encompass keeping pedestrian areas cleared and removal of snow from seating areas in accordance with the attached Performance

2004 12 Months OPTION Special Events Support

FFP

The Contractor is required to ensure that the Pentagon Memorial is functionally and visually ready to accommodate scheduled special events in accordance with

2005 12 Months OPTION ADA Compliant Restrooms

FFP

The Contractor shall provide, secure and maintain an ADA Compliant Restroom trailer at the Pentagon Memorial site in accordance with the attached Performance

2006 1 Lot OPTION Major Repairs/Minor Construction

FFP

Unpriced CLIN for major preventative maintenance repairs and minor construction with a value of $2001.00 and Not to Exceed (NTE) $100,000.00 utilizing this CLIN. The Contractor shall incorporate all activities associated with providing such work for the Pentagon Memorial IAW the Performance Work Statement (PWS), FAR 13.302-2, and instructions for using CLIN 0006 and subsequent

3001 12 Months OPTION Operations and Maintenance

FFP

The Contractor shall provide maintenance services, including preventive maintenance, minor repairs, and service call responses for the Pentagon Memorial site that results in extending the useful life of equipment, minimizing down time, 3002 12 Months OPTION Grounds Maintenance

FFP

The Contractor shall provide landscape maintenance services characterized by an all end-compassing, environmentally sound horticulture program in accordance

3003 7 Months OPTION Snow/Ice Removal

FFP

The contractor shall provide snow and ice removal services at the Pentagon Memorial. Generally, this will encompass keeping pedestrian areas cleared and removal of snow from seating areas in accordance with the attached Performance

3004 12 Months OPTION Special Events Support

FFP

The Contractor is required to ensure that the Pentagon Memorial is functionally and visually ready to accommodate scheduled special events in accordance with

3005 12 Months OPTION ADA Compliant Restrooms

FFP

The Contractor shall provide, secure and maintain an ADA Compliant Restroom trailer at the Pentagon Memorial site in accordance with the attached Performance

3006 1 Lot OPTION Major Repairs/Minor Construction

FFP

Unpriced CLIN for major preventative maintenance repairs and minor construction with a value of $2001.00 and Not to Exceed (NTE) $100,000.00 utilizing this CLIN. The Contractor shall incorporate all activities associated with providing such work for the Pentagon Memorial IAW the Performance Work Statement (PWS), FAR 13.302-2, and instructions for using CLIN 0006 and subsequent

4001 12 Months OPTION Operations and Maintenance

FFP

The Contractor shall provide maintenance services, including preventive maintenance, minor repairs, and service call responses for the Pentagon Memorial site that results in extending the useful life of equipment, minimizing down time, 4002 12 Months OPTION Grounds Maintenance

FFP

The Contractor shall provide landscape maintenance services characterized by an all end-compassing, environmentally sound horticulture program in accordance

4003 7 Months OPTION Snow/Ice Removal

FFP

The contractor shall provide snow and ice removal services at the Pentagon Memorial. Generally, this will encompass keeping pedestrian areas cleared and removal of snow from seating areas in accordance with the attached Performance

4004 12 Months OPTION Special Events Support

FFP

The Contractor is required to ensure that the Pentagon Memorial is functionally and visually ready to accommodate scheduled special events in accordance with

4005 12 Months OPTION ADA Compliant Restrooms

FFP

The Contractor shall provide, secure and maintain an ADA Compliant Restroom trailer at the Pentagon Memorial site in accordance with the attached Performance

4006 1 Lot OPTION Major Repairs/Minor Construction

FFP

Unpriced CLIN for major preventative maintenance repairs and minor construction with a value of $2001.00 and Not to Exceed (NTE) $100,000.00 utilizing this CLIN. The Contractor shall incorporate all activities associated with providing such work for the Pentagon Memorial IAW the Performance Work Statement (PWS), FAR 13.302-2, and instructions for using CLIN 0006 and subsequent

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Pentagon Memorial Facilities Operations and Maintenance

May 2, 2019

Part 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Pentagon Memorial Facilities Operations and Maintenance. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all labor, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, management, and other items and non-personal services necessary to perform operations and maintenance, preventative maintenance, service calls, and repairs (minor and major) for all equipment, systems, facilities, and grounds designated to the Pentagon Memorial site as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Pentagon Memorial is a site dedicated to the 184 victims of the 9/11 attack on the Pentagon. The focus of the Pentagon Memorial park is 184 memorial units. Each memorial unit is dedicated to an individual victim. The memorial units are arranged as a timeline of the victim's ages ranging from 3 to 71 years of age. The western edge of the site is defined with an "age wall" that grows an inch in height relative to the age represented by the rows of memorial units. The memorial includes extensive landscaping.

The contract management for this effort will be accomplished by the Operations and Maintenance (O&M) Program of the Pentagon Building Management Office (PBMO). The PBMO is the field office for the Federal Facilities Division (FFD), Facilities Services Directorate (FSD) of the Washington Headquarters Services (WHS). PBMO’s O&M Program provides a Contracting Officer’s Representative (COR) who will serve as the Government’s primary Point of Contact as designated by the Contracting Officer (KO).

1.3 Objectives: This contract will provide operation and maintenance services including repairs when needed for the Pentagon Memorial site and all associated equipment; located on the Pentagon Reservation. (See Attachment J-C1, Boundaries and Layout Map).

1.3.1 As a memorial, the site must be kept in an “Exceptional Appearance” condition during Standard Hours of Operation; hours based on Eastern Standard Time (8:00am-8:00pm) or Daylight Savings Time (8:00am-10:00pm), 365 days per year (includes all holidays and weekends). The same conditions shall be met for special events regardless of time. As a park, the mechanical systems, electrical systems, illumination system, water flow systems, and landscaping present further challenges as a consequence of the design recognition the memorial gives to each of the 184 individual units. Given the patriotic, emotional significance, and the high public visibility of this memorial, special care is required to assure that all aspects of the memorial functions with a high degree of mechanical reliability and visual presentation.

1.3.2 Vistors. Although difficult to predict, visitor volume may range from individuals to several bus loads arriving at one time. The most frequent period of visitation is anticipated to be during Standard Hours of Operation. During this period, it is paramount that the memorial’s appearance is “Exceptional” and all systems function as designed.

1.4 Scope: This contract encompasses all activities associated with the operations, maintenance, and repairs of the two-acre Pentagon Memorial. Attachment J-C2 provides a list of the Pentagon Memorial equipment and systems to be maintained under this contract. The inventory is illustrative of the types of equipment and systems to be maintained under this contract. During the life of the contract, individual pieces of equipment or complete systems may be replaced. The Contractor is responsible for replacement of equipment and systems. The Pentagon Memorial is a unique structure serving as a work of art, a memorial of significant emotional power, and a functioning park with landscaping and moving water features. Each of these aspects presents major challenges to the performance of this contract. In combination, they require considerable orchestration of contractor resources coupled with a deep sensitivity to the significance of the memorial and the concerns of victims’ families and the general public.

1.4.1 As a work of art, the maintenance and repair requirements demand special care because of the construction materials, e.g., granite, stainless steel, etc.

1.4.2 The most visible memorial systems, and consequently those requiring the most intensive management, are the fountain system including: water pumps, filter system, water treatment system, and ancillary components that assure quality water flow through the individual memorial units and the memorial park illumination system.

1.4.2.1 The nature of the required services are well within the abilities of typical maintenance and repair journeymen electricians, plumbers, and other mechanical tradesmen. However, the performance of this contract requires additional expertise and extensive experience maintaining and fine-tuning illuminated fountain systems.

1.4.2.2 Essentially, this is a memorial with 184 “fountains” in the sense that each individual memorial unit houses illumination and a pool of circulating water. In addition, there are landscape irrigation systems as well, but these are not of unusual design.

1.4.2.3 The central maintenance issue is the sheer number of separate, yet functionally related, individual memorial units to be maintained. In addition, the memorial’s systems are vulnerable to a variety of visitor and natural disruptions. For example, there are 184 pools with two water jets each to sustain the motion of the water across the pool. The jets are vulnerable to clogging, the pools are susceptible to the collection of debris and algae growth, the water basins are subject to staining, non-functioning light bulbs require replacement, and natural debris as well as visitor memento items may clog drains and filters.

1.4.2.4 Illumination is a key architectural aspect of the memorial and, as such, requires constant surveillance to assure all lighting fixtures are functioning properly.

1.4.2.5 All system disruptions and visual blemishes must be addressed in a timely manner in order to preserve the overall “Exceptional Appearance” of the memorial as envisioned by its designers and expected by the victims’ families and the public.

1.4.2.6 In addition, an underground Equipment Control Center (ECC) contains circulation pumps, sump pumps, electrical distribution systems, air-conditioning units, water heaters, water treatment system, controls system and a large water reservoir. Maintaining these systems requires a preventive maintenance program, predictive maintenance programs and repair capabilities.

1.4.3 Aesthetics. The nature of the work required to maintain memorial cleanliness and orderliness are well within the abilities of the typical laborer. Principle duties are: keeping the park free of litter, raking the gravel areas to ensure smoothness and desired thickness, removal of gravel from unit pools, polishing metal surfaces, cleaning stone faces, cleaning pavers and assuring the pools remain clean and clear.

Again, the sheer size, number, and physical arrangement of these areas present a supervisory and quality control challenge. Maintaining an “Exceptional Appearance” condition of the memorial presents the most immediate and continuous contractor objective. The contractor effort is further complicated by the requirement to honor the privacy of visitors to the memorial. To that end, while considerable effort must be ongoing, it must be accomplished an as unobtrusive manner as possible. Therefore, the contractor must balance the urgent requirement to perform maintenance, repair, and cleaning tasks with the same need to maintain the lowest possible profile so as not to disturb the solemnity of visitors to the site. The conduct of the workforce must be ever mindful of the emotional significance of the memorial and the sensitivity of visitors, especially family members.

1.4.4 Fountain Water Treatment System. The most important aspect of the 184 “fountains” requiring the most intensive management is the water treatment system. The treatment initiated must be one that has been specifically formulated for each system and performed by a qualified Water Treatment Specialist in compliance with Groundwater, Storm Water and Fountain Systems Operation and Maintenance Manuals and the terms and conditions of the EPA National Pollutant Discharge Elimination System (NPDES) permit.

1.4.5 Cleaning Precautions. As a unique artistic structure, aspects of this memorial require specialized maintenance and repair techniques. Certain cleaning materials may permanently damage or mar surfaces. The design itself will present unique maintenance and repair challenges, e.g., the large number of memorial units. The cleaning and maintenance of the granite surfaces and stainless steel surfaces require special products and techniques. The contractor’s proactive supervision of these key tasks is essential to avoid expensive damage to the memorial. Following contract award the Government will provide the Contractor with the current warranty information, safety data, approved cleaning lists, methods, and materials to include the Pentagon Memorial System Operations and Maintenance Manual (SOMM) as provided to the Government by the construction contractor.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four

(4) 12-month option years. The Period of Performance reads as follows:

Base Year: 01 August 2019 – 31 July 2020 Option Year I 01 August 2020 – 31 July 2021 Option Year II 01 August 2021 – 31 July 2022 Option Year III 01 August 2022 – 31 July 2023 Option Year IV 01 August 2023 – 31 July 2024

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how he assures himself that his work complies with the requirement of the contract.

Within thirty (30) calendar days of contract award, the Contractor shall develop and maintain a QC plan to actively identify and correct performance failures for all work performed under this contract. The QC plan must identify resources and include procedures to maximize quality and ensure completion of each task during the established period of performance. The Contractor’s organizational structure for its QC process shall establish a plan that minimizes potential conflicts of interest between the offeror’s personnel (or subcontractors) that performs the PM work and the personnel that will inspect the PM work. The contractor shall submit three (3) copies of a comprehensive written QCP to the KO and COR within five (5) working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Federal Holidays: The contractor is required to be onsite Monday thru Friday including

Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of

8:00am-8:00pm, Eastern Standard Time (EST) or 8:00am-10:00pm, Daylight Savings Time (DST), 365-days per year (includes all holidays and weekends). The same shall be met for Special Events regardless of time. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1 Standard Hours of Operation: Although the memorial is open to the public 24 hours a day, 365 days a year (including holidays and weekends) the Standard Operating Hours are projected to be between the hours of Eastern Standard Time (8:00am-8:00pm) or Daylight Savings Time (8:00am-10:00pm). The Contractor shall minimize activities during this period that would unnecessarily detract from visitor access and disrupt the solemnity of the memorial site.

1.6.4.2 Non-standard Operating Hours: The Contractor may be required to perform during non-standard operating hours. Nonstandard operating hours are defined as the period from (8:00pm-8:00am) Eastern Standard Time or (10:00pm-8:00am) Daylight Savings Time, 7 days a week, 365 days a year, including holidays and weekends.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the Pentagon Memorial park to include all associated equipment and facilities within the Memorial foot print.

1.6.6 Type of Contract: The Government intends to issue a Firm-Fixed Price Contract with one (1) Unpriced Purchase Order CLIN.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a NACI security clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications: None

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Personnel Requirements: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.11.1 The follow personnel are considered key personnel by the government: Project Manager, Alternate

Project Manager, and Site Foreman. The contractor shall submit resumes to the COR and the KO for approval when there is a change in Key Personnel.

1.6.11.1.1 Key Personnel listed above shall be responsible for the performance of all work under this contract.

Manage all maintenance, emergency repairs, service calls and other related activities required by this contract; lead the on-site technical team and serve as technical point of contact for the performance of this contract. The Key Personnel shall be available for all weekly meetings. The Contractor Key Personnel and alternates must be fluent in English.

1.6.11.1.2 Key Personnel Qualifications: Project Manager, Alternate Manager and Site Foreman shall have at least 10-years of experience and expertise in mechanical and electrical systems; maintenance and repair that includes a background in electrical power supply systems, water pumps, filter system, water treatment systems, and ancillary components that support large illuminated fountain systems with a minimum contract dollar value of $500,000.00.

1.6.11.1.3 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor is required to wear company issued uniform and wear Common Access Card (CAC) during the performance of this contract.

1.6.11.1.4 Uniforms: The Contractor shall require its employees, supervisors and sub-contractors to wear distinctive uniform clothing, safety shoes and shall assure that every employee is in uniform upon contract start date. Employees shall wear uniforms consisting of shirts and trousers, coveralls, or smocks for men, and dresses, and blouses with skirts or slacks, or smocks, as appropriate, for women. The uniform shall have the Contractor’s name, easily identifiable, permanently attached above the waist. The color or color combination of the Contractor’s uniforms worn on the Pentagon Reservation shall be approved, in advance, by the COR. Unless the performance of a particular task requires otherwise, the Contractor’s employees shall maintain an appearance that is neat and clean, and reflects favorably upon both the Contractor and the Department of Defense.

1.6.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.13 Entry Control Point: The hours for the Entry Control Point are Monday-Friday 5am-5pm and closed on weekends. Access on week days 5pm-5am and weekends must be provided in writing to the COR (7) days in advance to meet Pentagon Force Protection Agency (PFPA) security requirements.

1.6.14 On-site Technical Representative: An On-Site Technical Representative shall be present on-site during Standard Hours of Operation and at all times when the contractor work is in progress. A Contractor Technical Representative shall be available telephonically 24-hours a day, 7-days per week, 365-days per year.

1.6.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.16 PHASE IN/PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.7 Environmental Information

1.7.1 Environmental Management: In order to comply with federally mandated environmental preference programs and Department of Defense (DOD) “Green Procurement Program” (GPP) policy, the Government requires the use of environmentally preferable products and services. These program elements include: recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, priority chemicals, and environmentally preferable products. These program elements are described on the Office of the Federal Environment Executive website (http://www.ofee.gov).

1.7.1.1 Material Safety Data Sheets (MSDS): The Contractor shall comply with all applicable provisions of the Federal Hazard Communication Program (29 CFR 1910.1200). The Contractor shall provide the COR with a MSDS for each material in use or stored on the Pentagon Reservation. In addition, within 30 days of contract award, the Contractor shall provide the COR with the approximate quantities (± ten percent) and the locations of all materials requiring an MSDS stored by the Contractor on the Pentagon Reservation. The Contractor shall update this information at least once each quarter or more frequently when quantities for any material change by more than ten percent for any single product. The Contracting Officer or COR reserves the right to disapprove of any materials or chemicals.

1.7.1.2 Environmentally Preferred Products (EPP): The Contractor shall meet or exceed the mandatory environmental preferable criteria and required consistencies and incorporated in the Contractor’s Stewardship Plan as specified in paragraph 1.7.3 for all of the chemical cleaning-products used during the performance of the contract.

1.7.1.2.1 The Contractor shall submit to the COR a list indicating the name of the manufacturer and the intended use of each of the materials proposed for use in the performance of this contract. The Contractor shall not use any materials, chemicals, or compounds which are not recommended by the equipment manufacturer or the COR determines would be unsuitable for the intended purpose or harmful to the surfaces to which applied or, as might be the case for such items as paper or soap products, unsatisfactory for use by Government.

1.7.1.2.2 Any material which the COR suspects does not meet Federal specifications or standards shall be tested at the Contractor's expense by an independent testing laboratory qualified to perform such tests as are required. A copy of the laboratory report giving the results of the test and a sample of each product, if requested, shall be submitted to the COR. These products shall meet the requirements established by applicable Federal specifications and standards or be considered unacceptable for use.

1.7.2 Custodial Products and Materials: Custodial cleaning products required in the performance of this

SOW shall meet at a minimum, Green Seal Product Standards (http://www.greenseal.org/findaproduct/index.cfm).

1.7.3 Management and Environmental Stewardship Plan (MESP): Within 10-days after contract award the Contractor shall submit a MESP for approval by the Contracting Officer. The Contractor shall make such revisions to the MESP as are deemed necessary by the Contracting Officer. The MESP will be reviewed and updated annually, and as required by the Contracting Officer. The Contractor shall include in the MESP:

1.7.3.1 Their written policy stating its commitment to environmental management, employee health and safety, and the use of environmentally preferable products.

http://www.ofee.gov/ http://www.greenseal.org/findaproduct/index.cfm

1.7.3.2 The establishment and facilitation of a Stewardship Task Force to be composed of Contractor and

Government representatives to convene quarterly at minimum, to review all aspects of performance involving specific undertakings of this MESP.

1.7.3.3 A comprehensive list of materials, their associated label and MSDS, and the intended purpose of each material to be used on this contract. Once this materials list is approved by the Contracting Officer, the Contractor shall only use materials from this list in the building. Any alternative material must be approved in writing by the Contracting Officer.

1.7.3.4 A plan of how it will keep abreast of the development and increasing availability of EPP and how EPP products will be incorporated into contract performance.

1.7.3.5 A plan of how it will conform to the Comprehensive Procurement Guidelines (CPG) published by EPA with respect to recovered material products. The Contractor shall update its MESP to accommodate CPG revisions. The Contractor shall estimate the quantities of recycled-content and EPP that shall be purchased during the term of this Contract.

1.7.3.6 Name of individual identified as Stewardship Coordinator who will serve as the point person for all environmental performance issues and participate in the Government's Stewardship Task Force Committee (ASTM Standard - Stewardship in the Cleaning of Commercial and Institutional Buildings).

1.8 Contract Reporting Requirements

1.8.1 Preventive Maintenance (PM) Program Plan: The Contractor shall develop and implement a PM program which addresses preventive maintenance, inspection and testing, repairs, major repairs and service call responses to the Pentagon Memorial. The PM program shall result in maximizing the useful life of the equipment, eliminate or minimize down time, and ensure operating equipment is performing safely at peak efficiency based on the manufacturer’s specifications. The intent of the PM program is to provide routine maintenance services and inspections that permit the early detection and correction of components which, if deficient or defective, would: (a) interfere with normal operation of the equipment;

(b) endanger life and/or property; or (c) involve increased operating cost or lengthy repairs. Excessive or repeated system breakdowns or deficiencies may be considered by the Contracting Officer’s Representative (COR) and the Contracting Officer (CO) as an indication of unsatisfactory performance by the Contractor.

1.8.1.1 The PM Program Plan shall include all inspection, testing, adjustments, and maintenance items necessary to ensure that each piece of equipment and associated components comply with applicable manufacturer and industry standards for safety, reliability, efficiency, and satisfactory operating conditions and maintenance activities described in the approved System Operating and Maintenance Manuals (SOMMs) for the equipment. If the Contractor finds a defective part or equipment component while performing maintenance activities, the Contractor shall contact the COR and proceed as detailed below.

1.8.1.2 If the total cost of the defective part or component is less than $2,000, the contractor shall inform the COR verbally and in writing and proceed with the replacement.

1.8.1.3 If the total cost of the defective part or component is more than $2,000, the Contractor shall immediately notify the COR and the CO in writing. The Contractor shall develop and submit a written cost proposal to the CO for his/her approval. No work with a total cost greater than $2,000 shall be performed without the CO’s written approval.

1.8.1.4 Within thirty (30) calendar days of contract award, the Contractor shall submit to the Government for approval, a finalized PM program plan for the base and all option years. The PM program plan shall include the following elements:

1.8.1.4.1 Job Plans: The Job Plan is a compilation of all the activities associated with the maintenance of a piece of equipment as recommended by the equipment manufacturer. No later than thirty (30) days after contract award, the Contractor shall submit to the Government for review and approval a comprehensive Job Plan for each of the equipment types under this contract. Once approved, the Job Plans will be uploaded by the Government into the Maximo database and shall constitute the primary document for the Contractor to use for conducting, inspecting and documenting PM activities.

1.8.1.4.2 Schedule: The schedule shall include all equipment within the scope of this contract and shall identify all activities projected to be completed during the year for each piece of equipment.

1.8.1.4.3 Annual PM Schedule: No later than thirty (30) calendar days after contract award, the Contractor shall use the Maximo database to generate a yearly Preventive Maintenance schedule, which shall be provided to the Government for review and approval. The schedule shall be organized by month and shall detail the tasks required to be performed monthly, bi-monthly, quarterly, semi-annually and annually for each piece of equipment for the entire year. The schedule shall clearly identify the PM completion date for each piece of equipment. All monthly scheduled PM work shall be associated with a PM work order.

The Contractor shall update and complete each work order in MAXIMO within the month scheduled.

The Contractor shall also provide a monthly schedule of the work to be performed during the following month. Once approved, the Contractor shall adhere to the schedule in order to facilitate the inspection of the work by the Government. Any proposed changes to the approved schedule must be coordinated with the COR and submitted to the Contracting Officer for approval.

1.8.1.4.4 The Contractor shall use the Maximo database to generate Preventive Maintenance (PM) work order tickets for all the PM activities required under this contract. The Contractor shall ensure the database is kept up to date by updating the work order status to work complete after completing each preventive maintenance and repair. The Contractor shall identify in Maximo the work orders, either PM tickets or Service calls that have been inspected in accordance with the QC plan. The Government will provide the Contractor with a computer that interfaces with the Maximo system for the Contractor’s daily use.

1.8.1.4.5 Maintenance Procedures: The PM plan shall contain detailed description of procedures for documenting maintenance and repairs performed; document history of equipment and components; and provide a centralized reference of the schedules, reports, personnel responsibilities, and approach to the work under the contract. The Contractor shall also include contingency plans in case any unexpected problem/failure occurs that could affect/impair any equipment for a period of time longer than 24 hours.

1.8.1.4.6 The Contractor’s PM plan shall meet or exceed the manufacturer’s minimum suggested preventive maintenance program guidelines identified in the project System Operation and Maintenance Manuals (SOMMs), Pentagon standards and procedures, and acceptable industry practices, as approved by the Contracting Officer. All maintenance required under the contract, shall be performed in a manner that is consistent with all equipment and material operation and maintenance manuals so that all warranties remain in effect for the term of this contract. When there are one or more codes/standards with varying requirements, the most stringent requirements shall apply.

1.8.2 Monthly Reports: The Contractor shall use the Maximo database to generate and submit a monthly report of all the work performed to the Contracting Officer’s Representative (COR) no later than the 5th working day of the month following the month being reported. The report shall fully record the results of all scheduled and unscheduled maintenance and inspections. The report shall also include date of service, name of technician, and that the equipment or specific component was checked and the final condition noted.

1.8.3 Operational Contingency Plans: Within thirty (30) calendar days of contract award, the Contractor shall develop and maintain a plan for unplanned loss of the Contractor's on-site personnel (e.g., strike, walkout, injury, abrupt resignation, etc.); utilities curtailment, and accidental spills of hazardous materials.

1.8.4 Staffing Plan: The Contractor shall submit a staffing plan that identifies all personnel expected to be employed in the performance of this contract as part of the proposal prior to…