Attch_01_PWS_Database_Mgmt_Spec.pdf

Performance Work Statement

For Database Management Specialist for Strategy Directorate

1.0 General: This is a non-personal services contract to provide a database management specialist to the Defense Security Cooperation Agency’s (DSCA) Directorate for Strategy. The

Government shall not exercise any supervision or control over contractor employees performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide a database management specialist to 1) The data systems and configuration of the web-based DSCA Security Assistance

Management Manual (SAMM) DSCA 5105.38-M; 2) manage all aspects of data systems development, modifications and utilization required to prepare two Congressionally-mandated annual reports; and 3) assist three DSCA directorates with other computer related services. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform human resource support services as set forth in this Performance Work Statement (PWS) except as Specified in Part 3 below, as government furnished property. The specific work effort related to these areas will be explained, prioritized, and further clarified on a regular basis by the Contracting Officer’s Representative (COR).

Services will be performed at DSCA facilities.

1.2 Background: The Defense Security Cooperation Agency (DSCA) leads, directs, and manages security cooperation programs and resources to support U.S. national security objectives that build relationships that promote U.S. interests; build allied and partner capacities for self-defense and coalition operations; and promote peacetime and contingency access for U.S. forces.

1.3 Objective: The purpose of this requirement is to provide the necessary level of administrative, professional, and technical support required to facilitate support the multiple tasks, as outlined below in Part 5. DSCA requires technical database management support to (1) perform technical database maintenance of the DSCA Security Assistance Management Manual

(SAMM); (2) prepare the annual Foreign Military Training Report (FMTR) and the annual

Interagency Working Group report on U.S. Government-Sponsored International Exchanges and

Training; and (3) to provide selected computer related services to perform custom data queries, to prepare data for senior level briefings and custom reports, and for the other metric/statistical generation/refinement purposes. The Contractor shall propose the most effective and efficient approaches to obtain, compile and report detailed data through a technical sound process, compliant with DoD security protocols, easily searchable, and stored in an archival database that can be readily updated based on historical data received from multiple data sources. The resulting data repositories shall be readily convertible into the fields required for formal reporting purposes and ad hoc report generation in response to specific tailored taskings.

1.4 Scope: The support requested is intended to provide products in a wide range of cross-functional areas, as shown in Part 5 below. The Contractor shall propose the most efficient and effective approaches to obtain, compile, and report detailed data through a technically sound process, compliant with DoD security protocols, easily searchable, and stored in an archival database that can be readily updated based on historical data received from multiple data sources.

The resulting data repositories shall be readily convertible into the fields required for formal reporting purposes and ad hoc report generation in response to specific tailored taskings.

1.5 Period of Performance: The period of performance is for a base period of twelve (12) months and two (2) 12 month option periods.

1.6 Operational Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance

Requirements Summary.” After acceptance of the QCP, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system. The QCP proposed in the solicitation shall be incorporated into the contract award.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

1.6.3 Recognized Holidays: The contractor will not be required to work the below holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Independence Day Memorial Day

Thanksgiving Day Christmas Day

1.6.4. Emergency Base or Government Office Closures: When contractor employees are not allowed access to the worksite due to emergency closures,

a) For employees performing under a Firm Fixed Price CLIN (FFP), as long at the schedule deliverable is met, the contractor may invoice for the whole quantity. If the scheduled deliverable is not met, consideration shall be negotiated.

b) For employees performing under other than a FFP type CLIN, the Government shall not be charged for the previously scheduled work hours, unless telework is authorized by both the

Government and the contractor and the contractor can show work was performed and the

Government received a benefit. The contracting officer shall have the option of seeking remedies which permit the contractor to (a) reschedule the time lost due to base closure or (b) report to an alternate duty location.

1.6.5 Hours of Operation at a Government Site:

a. The contractor shall perform the required services between the hours of 0800 and 1700

Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

b. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the

Government facility is not closed for the above reasons. For the database management position, the person or persons (should the contractor employee have to be replaced one or more times) occupying that position shall not be absent more than a combination of 15 days/120 hours, all together, excluding federal holidays and emergency closures. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

c. The contractor must notify the contracting officer within 14 calendar days prior to any proposed changes to personnel supporting this effort. DSCA shall have final approval authority over personnel assigned to satisfy this PWS.

1.6.6 Place of Performance:

a. The principle place of performance shall be the DSCA offices, located in Arlington, VA.

All meetings and communication between the Contractor and the Government will be conducted in person, by voice, teleconference or electronic media through the Contracting

Officers or the Contracting Officer Representative (COR).

b. As long as it is within the contractor’s policy, the Government may authorize situational telework. The database management specialist shall not have a regular telework schedule.

1.6.7 Type of Contract: A Firm Fixed Price contract will be awarded. There will be Cost type

CLIN, for travel costs.

1.6.8 Security Requirements:

1.6.8.1 The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified/proprietary information which may involve the contractor or the contractor’s personnel or to which they may have access may subject the contractor and/or the contractor’s employees to criminal liability. Provisions of the Privacy Act apply to all records and reports maintained by the contractor. All information and materials developed at government expense during the course of this contract are the property of the U.S.

Government. At the time that the solicitation is issued, it shall be accompanied by a Contract

Security Classification Specification, DD Form 254, in Attachment B of the Solicitation. It will be applicable to any contract awarded as a result of this solicitation and will be completed at the time of award. Contractor personnel to work at a Government work site shall have a security clearance as required at Section 5.5 of the PWS. In accordance with DoD Directive 5220.22-M, Department of Defense Industrial Security Manual for Safeguarding Classified Information, and any revisions, thereto, as well as Industrial Security Regulation DoD 5220.22-R.

1.6.8.2 Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. When contractors leave work locations, government facilities, equipment, and materials shall be secured.

1.6.9 Special Qualifications:

1.6.9.1 The contractor shall be responsible for providing a technically qualified person to perform the work specified in this PWS. The contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The resume of the database management specialist shall reflect experience directly related to the task and functions he/she is intended to perform under this contract.

1.6.9.2 Personnel assigned to, or utilized by, the contractor in performance of work shall be fully capable of performing the contemplated functions in an efficient, reliable, and professional manner.

1.7 PROVIDE A SUMMARY OF SERVICES BELOW:

1.7.1 DSCA requires technical database management support to (1) perform technical database maintenance of the DSCA Security Assistance Management Manual (SAMM); (2) prepare the annual Foreign Military Training Report (FMTR) and the annual Interagency Working Group report on U.S. Government-Sponsored International Exchanges and Training; and (3) to provide selected computer related services to perform custom data queries, to prepare data for senior level briefings and custom reports, and for the other metric/statistical generation/refinement purposes. The Contractor shall propose the most effective and efficient approaches to obtain, compile and report detailed data through a technical sound process, compliant with DoD security protocols, easily searchable, and stored in an archival database that can be readily updated based on historical data received from multiple data sources. The resulting data repositories shall be readily convertible into the fields required for formal reporting purposes and ad hoc report generation in response to specific tailored taskings. Additionally the contractor will provide graphics design and manipulation utilizing the Adobe CC2015 application and assist in management and administration of the Strategy SharePoint portal.

1.8 GENERAL AND TECHNICAL SKILLS REQUIRED:

1.8.1 The database management specialist shall be thoroughly familiar with all

Microsoft Office applications, including database development and maintenance with Microsoft

Access, Visual Basic code development and debugging, and project planning/tracking with

Microsoft Project. In addition, the database management specialist should be familiar with the

Drupal Content Management System (installation administration, module and content development, site utilization), standardized web coding (HTML/CSS, PHP and Java Script) in accordance with development and administration of a DoD web site, and other electronic format and systems as approved by the Contracting Officer. The database management specialist shall be able to design and manipulate graphics utilizing the Adobe CC2015 application set and to manage and administer a SharePoint portal.

1.8.2 The Government reserves the right, during the life of this contract, to request resumes of an assigned contract employee, for the purposes of verifying compliance with the above requirements. Additionally, the government reserves the right to review resumes of contractor personnel proposed to be assigned, for the purposes of verifying compliance with the above requirements.

1.9 KNOWLEDGE AND PRIOR EXPERIENCE:

1.9.1 The resume for the database management specialist must indicate at a minimum a

Bachelor’s degree from an accredited university and demonstrate at least three (3) years of relevant work experience supporting the Department of Defense and at least one (1) year of

Security Cooperation experience. A solid understanding of Security Cooperation, Building

Partnership Capacity programs and database management tools are prerequisites of the position.

The restrictions outlined in the various authorities for executing these cases requires intensive management over and above that typically required of typical Foreign Military Sales (FMS) country programs.

1.10 Coordination:

1.10.1 The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5, Post Award Orientation. The contracting officer, Contracting Officer’s

Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to discuss the contractor’s performance. At these meetings, the contracting officer will apprise the contractor of how the Government views the contractor’s performance, and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues.

1.10.2 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the

Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the

Contractor concerning technical aspects of the contract; issue oral or written interpretations of technical requirements; monitor Contractor's performance and notifies both the Contracting

Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and make arrangements for site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.10.3 Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal business hours as outlined above, Monday thru Friday except

Federal holidays or when the government facility is closed for administrative reasons. The

Contractor shall be responsible for managing and overseeing the activities of all contractor personnel, as well as any subcontractor efforts used in performance of this effort. The contractor's management responsibilities will include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the Performance Work Statement (PWS).

1.11.1 Key Personnel: The following personnel are considered key personnel by the government:

The database management specialist and the contract manager are designated as key personnel.

The contractor will notify the KO in writing of any changes to key personnel prior to their reassignment from the position.

1.12 Identification of Contractor Employees:

1.12.1 All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Provisions of the Privacy Act may apply to some records and reports maintained by the contractor.

1.13 Contractor Travel: Travel outside of the DC Metro Area is not anticipated. Any travel requirements that arise will require government pre-approval/authorization and shall be coordinated with the COR. Any projected travel should be submitted to the contracting officer expeditiously to allow necessary time to complete Government approval process. Travel and per diem shall be reimbursed in accordance with FAR Part 31.205-46. All travel will be conducted at the minimum cost to the Government. The Contractor shall provide a trip report detailing travelers, activities conducted, results accomplished and expenses incurred to the COR within ten

(10) days of the completion of travel.

1.14 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) which may create a current or subsequent OCIs as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential

OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such

OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the contracting officer and in the event the contracting officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting

Officer may affect other remedies as he or she deems necessary, including prohibiting the

Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15 Safety. Contractor shall comply with all Federal, State and local authorities having jurisdication, and with safety and fire regulations promulgated by the Department of Labor

(OSHA) under Title 29, Section 1900 of the Code of Federal Regulations. Contractor is solely responsible for compliance and cost of compliance with Federal, State and local laws and regulations. Contractor shall provide written notification to the Contracting Officer within twenty-four (24) hours of being notified by any Federal, State or local agency that a safety law and/or regulation has been violated. This report shall provide at a minimum the following: time and date of the occurrence, a description of the violation, required corrective action(s), and a projected correction date.

1.16 Inspection and Acceptance Criteria. In the absence of other agreements negotiated with respect to time provided for government review, deliverables will be inspected and the contractor notified of the DSCA COR’s findings within 15 workdays of normally scheduled review. The

COR or technical representative will review all deliverables for review and comment/acceptance.

Government acceptance will be based upon the deliverables meeting accepted professional standards for technical content, workmanship, and relevance to stated functional task requirements. In the event of a rejected deliverable, the DSCA COR will notify the contractor in writing as for the specific reasons why the deliverable was rejected. The contractor shall have 2 business days to correct the rejected deliverable and return it to the DSCA COR.

1.17 Payment Information. Invoicing Instructions: Requests for payments must be submitted electronically via the Internet through the Wide Area Workflow – Receipt and Acceptance

(WAWF-RA) system at https://wawf.eb.mil. All contractors must create two documents

(Invoice and Receiving Report; i.e. Combo Documents) with a single-data entry session https://wawf.eb.mil/

PART 2

DEFINITIONS, INITIALISMS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS.

2.1 DEFINITIONS:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the U.S. Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property (GFP). Property in the possession of, or directly acquired by the Government and subsequently made available to the contractor.

Government Property. All property owned or leased to the Government or acquired by the

Government under the terms of the contract. Government property includes both Government furnished property and contractor acquired property as defined in FAR 45.101.

Government Furnished Material (GFM). Material in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

Government Material. All material that may be incorporated into or attached to a deliverable end item or that may be consumed or expended in performing a contract, i.e., raw and processed materials, small tools, supplies component parts, raw and processed materials.

Interest. Organizational or financial interest.

Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the

PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

2.2. ACRONYMS AND INITIALISMS:

AF. Air Force

ANACI. Access National Agency Check and Inquiries

CAC. Common Access Card

COR. Contracting Officer Representative

DD250. Department of Defense Form 250 (Receiving Report)

DD254. Department of Defense Contract Security Requirement List

DFARS. Defense Federal Acquisition Regulation Supplement

DCPDS. Defense Civilian Personnel Data System

DoD. Department of Defense

FAR. Federal Acquisition Regulation

IAW. In Accordance With

NACLC. National Agency Check with Local Agency and Credit Check

OCI. Organizational Conflict of Interest

ODC. Other Direct Costs

POC. Point of Contact

PRS. Performance Requirements Summary

PWS. Performance Work Statement

QA. Quality Assurance

QASP. Quality Assurance Surveillance Plan

QC. Quality Control

UIC. Unit Identification Code

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 GENERAL: The government shall provide, the facilities, equipment, supplies, materials, and/or services listed below.

3.2 Equipment and Information: When authorized by the COR to perform on-site at Government facilities, adequate workspace, including desks, computer workstation setup, telephone, and other necessary equipment or supplies will be provided by the Government. The government will provide the contractor access to regulations, directives or other policy documents required to complete this task. The contractor may be tasked to make recommendation for supplies and equipment needed and to prepare for signature government forms used to order supplies.

PART 4

CONTRACTOR FURNISHED

4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC REQUIREMENTS.

5.1 Basic Services a database management specialist to the Defense Security Cooperation

Agency’s (DSCA) Directorate for Strategy. Specific work shall include, but not be limited to the following:

5.1.2 The database management specialist shall perform all functions necessary for maintaining the data systems and configurations of the DSCA Security Assistance Management Manual

(SAMM), including (but not limited to), policy change tracking, application of policy updates to the SAMM, web development/conversion of SAMM content, Drupal content management system integration, properly archive superseded documents, and maintenance of the policy document archive. The Contractor shall manage all aspects of data system development, modification and utilization required to prepare the annual Foreign Military Training Report

(FMTR) and the Interagency Working Group (IAWG) report on U.S. Government-Sponsored

International Exchanges and Training. The effort shall include (but not be limited to) the development and management of the reporting data system, data set acquisition and integration, data verification and sanitation, and draft/final report package development, staffing and coordination. The Contractor shall provide services to the highest degree of accuracy, accessibility, and timeliness and the commercial standards for the work involved.

5.1.3 The database management specialist shall continuously monitor and maintain security conditions and physical conditions to protect the original records and databases. Information assurance regulations to include DoDD 8500.01E, DoD 5200.1-R, DoD 5220.22-R, and other applicable

DoD regulations must be complied with.

5.1.4 The Contractor shall designate a contract manager and an alternate who shall be responsible for the performance of the work. The name of the contract manager and the alternate who shall act for the Contractor when the manager is not available shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contractor shall establish procedures to be used when neither the contract manager nor his or her alternate are available.

5.1.5 Government-furnished equipment (GFE) access: The Government will provide the working space needed for the duration of the contract. The Government will provide access to the Nonclassified Internet Protocol Routing Network (NIPRNet), to the Secured Internet

Protocol Routing Network (SIPRNet), and to unclassified storage systems and containers as required.

5.1.6 The following are a notional list of tasks:

5.1.6.1 Security Assistance Management Manual (SAMM)

a) Maintenance of the SAMM and Policy Memo archive

b) Maintenance of the SAMM and Policy Memo tracking database, data, and visual basic modules

c) Maintenance of the existing E-SAMM website

d) Ensure electronic manual data currency, content consistency across text, tables, forms, and attachments, format compliance, and accuracy of referenced hyperlinks

e) Policy change incorporation into tracking database and electronic manual

f) Develop and maintain related Help Topics, Tables, Figures and Forms

g) Database research and data preparation/analysis in response to miscellaneous SAMM policy/content requests

5.1.6.2 Foreign Military Training Report (FMTR):

a) Tasking message preparation and associated actions

b) Data transmission/data receipt coordination with the various Department of Defense

(DoD), Department of State (DoS) data responders and through the Security Assistance

Network (SAN)

c) Data compilation

d) Data refinement and review for technical accuracy

e) Data analysis

f) Database table and code module management and modification

g) Data formatting for inclusion in formal report

h) Report coordination and processing

i) Generation of final version of report

j) After Action Report (AAR) for DSCA on data aspects of report preparation

5.1.6.3 Interagency Working Group (IWG) Report on U.S. Government-Sponsored International Exchanges and

Training:

a) Data analysis

b) Database table and code module management and modification

c) Draft report generation from FMTR data set

d) Report coordination and processing

e) Data formulation and upload to IWG through FEDS portal

f) After Action Report (AAR) for DSCA on data aspects of report preparation

5.1.6.4 Other computer related services

a) Web development meeting support for selected DSCA Directorates

b) Maintenance and distribution of the DSCA International Military Student Absent Without

Leave (AWOL) listing

c) AWOL student lookup/verification within DSCA training management systems

d) Assist in conversion of Excess Defense Article (EDA) website to the DSCA.mil Drupal site

e) Assist in routine briefing refinement, metrics/statistical data generation and refinement for use in reports, and miscellaneous office support tasks

f) Develop and maintain Strategy Directorate’s Microsoft SharePoint site

g) Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DSCA via secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through

September 30. While inputs may be reported anytime during FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractor may direct question to the help desk at http://www.ecmra.mil/.

h) Graphics design and manipulation utilizing the Adobe CC2015 application set.

5.1.7. The Initial Orientation Meeting should take place no later than 15 days after contract award.

5.1.8 Option Periods. The Government estimates that the Contractor’s services may be required for two optional periods. Each optional period is twelve (12) months.

5.2. Manpower Reporting Requirement.

a. Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DSCA via secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

<http://www.ecmra.mil/> . Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported anytime during FY, all data shall be reported no later than

October 31 of each calendar year, beginning with 2015. Contractor may direct question to the help desk at http://www.ecmra.mil/ <http://www.ecmra.mil/>

5.3. Deliverables

http://www.ecmra.mil/ http://www.ecmra.mil/ http://www.ecmra.mil/ http://www.ecmra.mil/ http://www.ecmra.mil/

Deliverable(s) Due Date Draft/Final

E-SAMM updates On or before established due dates Draft/Final

Prepare PowerPoint slide decks and a variety of handout types using data from information management system; excel spreadsheets, recurring reports, standard templates, and input from other stakeholders.

On or before due dates mutually agreed

Draft/Final

FMTR data and statistical analysis

On or before due dates mutually agreed

Draft/Final

Assist in the preparations of information packages

On or before due dates mutually agreed

Draft/Final

Contractor invoice and Travel Reports

Monthly, NTL 15 days after end of each month

Final

Manpower Reporting As specified in 5.2 of PWS On-line reporting

5.4 Travel: Travel must be preapproved by the contracting officer as required in support of this

PWS.

5.5 Security Requirements - (OPSEC, PHYSICAL/INFORMATION, ANTI-TERRORISM AND

COUNTER-INTELLIGENCE (CI))

5.5.1 The overall classification of work associated with this PWS is at the UNCLASSIFIED.

However, handling and processing of documents that have access to network computer systems is required; therefore, an active SECRET clearance is required. Non-US Citizens are not permitted on this contract; personnel with dual citizenship may be permitted on the contract dependent upon ability to obtain a SECRET clearance. The costs of obtaining and maintaining required security clearances shall be the responsibility of the contractor. The Contractor is required to have an active FACILITY clearance at the time of quote/proposal submission. The contractor shall ensure that all applicants sent to DSCA security verification are in the Joint

Personnel Adjudication System (JPAS) or an equivalent system and each individual’s security information reflects the contractor’s Cage Code. The contractor shall notify DSCA when security clearances have been revoked or suspended within 24 hours of the contractor’s knowledge of the revocation or suspension. All personnel working at DSCA must hold a

SECRET security clearance where classified information is discussed or processed. .

Investigative requirements for SECRET eligibility and access are outlined in this section of the

PWS. A DD 254 shall be completed by the contractor for classification and subsequent security requirements for the contractor, any subcontractors, and personnel assigned to this contract.

5.5.2 Upon award of this contract, names and social security numbers (SSN) of contract employees working on this contract will be submitted to DSCA Security Officer. DSCA requires a Visitor Authorization Request (VAR) to be submitted to DSCA Security signed by the

FSO verifying the contractor personnel security credentials. If a contract member does not have the appropriate investigative or security clearance requirement, the contract employee will be denied the ability to work in support of this PWS.

5.5.3 Any visit(s) to DSCA by contractor personnel not physically/permanently assigned to this contract (company presidents, company security managers, contract employees, etc.) require an escort by the DSCA POC they are visiting.

5.5.4 Upon completion of this contract, the contract employee will surrender all government supplies, materials and equipment to the COR/designated government representative. Upon the completion of the contract, the contractor is required to surrender all access badges (DSCA and

CAC) and any issued courier badges. The contractor is required to out-process with DSCA

Security. For Official Use Only (FOUO) applies for all unclassified material. For information and regulatory guidance for FOUO, refer to DoD 5200.1-R, Appendix 3 and the Under Secretary of Defense for Intelligence memorandum, "Interim Information Security Guidance," dated 16

April 2004, (http://www.fas.org/sgp/othergov/dod/dod041604.pdf), for specific guidance on the handling & safeguarding of FOUO information. Contract companies can be held under punitive damages for releasing FOUO information outside government computer systems without prior authorization from DSCA Information Security Officer or COR.

5.5.5 All reports/products completed by contract staff will be marked with applicable FOUO or derivative classified markings depending on the highest level of information contained in the reports, products and briefings. The DoD regulation that governs safe guarding classified information is the DoD Information Security Program 5200.01 Volume 1-4.

5.5.6 Records, data, and information to which the contractor has access may be highly sensitive and considered proprietary in nature. The contractor shall not divulge any information about

DSCA files, data processing activities or functions, user IDs, passwords, or any other knowledge that may be gained as a result of these tasks to anyone who is not authorized to have such information. The contractor shall observe and comply with all DoD Security Directives, Regulations and Policies in effect at the DSCA facility. The Contractor must be able to comply with information contained on DD Form 254.

5.5.7 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person will be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The awarded contract company shall make any changes necessary in the appointment(s). Security incidents involving contractors will be posted by

DSCA Security personnel and the details forwarded to DISCO and the contractor FSO for action.

5.6 Contractor Training. Within ten working days of award of this contract or 10 days of employment, the Contractor shall insure that all contractor employees who work under this contract complete annual Government-furnished training in Information Assurance, Privacy Act, Operational Security and other assigned training required. Any Contractor behavior deviating from standards taught in the course shall be grounds for termination of the contract.

PART 6

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).

6.0 Purpose: The role of the government in quality assurance is to ensure contract standards are achieved. The purpose of the QASP is to identify the methods and procedures the government will use to evaluate contractor actions while performing the requirements in the Performance

Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring contractor performance in the Performance Requirements Summary.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish. The QASP is based on the premise the government desires to maintain a quality standard for Administrative Services and that a service contract is the best means of achieving that objective.

The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and Performance Work Statement requirements will periodically review the

QASP throughout the life of the contract.

6.1 Contracting Officer Representative (COR). The COR is responsible for quality assurance guidance and to ensure that contract quality requirements, provision, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable.

6.1.1. The COR evaluates and documents contractor performance in accordance with the QASP and PWS.

6.1.2. The COR notifies the Contracting Officer of any significant performance deficiencies.

6.1.3. The COR maintains surveillance documentation.

6.1.4. The COR recommends improvements to the QASP and PWS throughout the life of the contract.

6.2 Contracting Officer (KO). The Contracting Officer is responsible to safeguard the interests of the United States in contractual relationships. Only the contracting officer is authorized to bind the government and then, only to the extent of the authority delegated to them through the issuance of a warrant.

6.2.1 The KO delegates authority for inspection and/or acceptance in accordance with the terms of the contract.

6.2.2 The KO informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.

6.3 Quality Control Program. The contractor, not the government, is responsible for management and quality control actions to meet the terms of the contract.

The quality control program is the driver for quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program, approved at the beginning of the contract, provides the measures needed to lead the contractor to success.

Once the quality control program is accepted, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

PART 7

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

7.0 Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine whether or not the performance objectives and goals were met.

7.1. This PRS:

7.1.1 Lists the performance objectives for the required service that the Government will conduct surveillance upon.

7.1.2 The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”.

7.1.3 Will be used as the baseline to develop a QASP. The QASP will identify the surveillance methods the Government will use to evaluate the contractor’s performance.

7.1.4 Surveillance methods may include: Random Sampling, 100 Percent Inspection, Periodic

Surveillance, Validated Customer Complaint, or any combination of the methods.

7.1.5 Methods of surveillance can change after contract award based on, but not limited to:

7.1.5.1 Acceptance of a contractor QC plan.

7.1.5.2 A partnering agreement which established the metrics to be used.

7.1.5.3 Contractor performance.

7.2 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the

Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

7.3 Performance Requirements Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Technical

Exhibit #1 of the PWS.

7.4 Technical Exhibit of the Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance

Objective

Standard Performance

Threshold

Method of

Surveillance

Contractor shall provide sufficient technical support to provide for a retrievable, searchable, expandable, and report capable data base for Department of Defense use to create two specific

Congressionally mandated reports with required accompanying statistical analysis, to maintain the electronic version of the Security

Assistance

Management Manual

(SAMM), and to create/refine office technical briefing slides and generate metrics/statistical data for report/briefing use

Office Briefing slides and

Metric/Statistical data

Database organization for multiple databases that can each be manipulated by non IT staff and produce query results and reports

E-SAMM is updated, kept current, and compliant with search and security protocols

FMTR data and statistical analysis are ready for staffing in accordance with the established timeline; higher level coordination results require only minor database corrections required to the

DoD input provided to the

Department of

State (DoS) prior to DoS providing the formal report

95% accuracy with first draft and 100% accuracy with one rewrite on all reports

100% timely completion of all scheduled activities

100% timely scheduled activities

Will refer any conflicts to COR for resolution

95% accuracy with first draft and 100% accuracy with one rewrite on all reports

100% inspection of deliverables.

Periodic surveillance or feedback to Congress and publishing the releasable portions on the

DoS public web site

Annual Security

Assistance input to Interagency

Working Group

Report on U.S.

Government-

Sponsored

International

Exchanges and

Training

100% timely scheduled activities

100% inspection of deliverables.