Attachment_1-_PWS.pdf

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ATTACHMENT 1

PERFORMANCE WORK STATEMENT (PWS)

Hanscom AFB Student Bus Transportation Services

1.0. INTRODUCTION

To fulfill the mission, the Department of Defense (DoD) Domestic Dependent Elementary and

Secondary Schools (DDESS) must provide safe, responsive, and efficient transportation for DoD dependent students in grades 9 through 12 residing on Hanscom Air Force Base (AFB), Massachusetts, to and from Bedford High School in Bedford, Massachusetts.

2.0. DEFINITIONS. As used within this PWS, terms are defined below:

2.1. “Contract Managers (Primary and Alternate).” The individuals appointed by the contractor to act as his/her representative as responsible for all services performed under this contract.

2.2. “Accommodation Plan.” A plan developed for students with special needs in accordance with state and local regulations.

2.3. “Individual Education Program (IEP).” A program developed for special education students in accordance with state and local regulations designating which services a student shall receive.

2.4. “Other authorized persons.” U.S. Military Police and those persons authorized in writing by the Contracting Officer (CO), the Contracting Officer’s Representative (COR), or the

Transportation Office (TO).

2.5. “Route.” The course of travel composed of two or more runs taken by a bus to transport students both to and from their assigned bus stop and designated school. A route normally includes one morning and one afternoon run.

2.6. “Run.” A one-way course of travel taken by a bus to transport students between their assigned bus stop and their designated school.

2.7. “Transportation Office (TO).” The Air Force transportation office that serves as the onsite liaison between the contractor, Bedford High School officials, and the CO/COR.

3.0. SCOPE OF WORK

The contractor shall provide all personnel , supervision, services, supplies and equipment necessary to perform school transportation services for the approximately 140 eligible dependents residing on Hanscom AFB to and from Bedford High School. The contractor shall provide the following types of student transportation services:

3.1. Scheduled Services.

3.1.1. Transportation of students to the high school will be provided on a one round trip per child per school day basis and incorporate any variances in scheduling to include, late morning runs for delayed openings, midday runs for school half days, and late day runs to accommodate after school activities, and shall accommodate school bell times, exam week(s), and early and before late dismissals during the regular school year (SY).

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3.1.2. Scheduled services shall include students who qualify for special transportation based on their Individual Education Plan (IEP) or Accommodation Plan. This service may require specialized equipment including, special or adapted buses, lifts and ramps to provide transportation for a student with a disability.

3.1.3. Operational days shall be in accordance with the route schedules and SY calendar

(normally 180 days per school year). The Transportation Officer (TO) will provide the SY calendar, proposed bus route sheets and time schedules prior to commencing services for each option year.

3.1.3.1. The service day schedule is subject to calendar adjustments as detailed in Technical

Exhibit (TE) 1. The contractor shall comply with any adjustments to the schedule in coordination with the TO and School Principal.

3.1.3.2. The contractor shall implement route schedule changes within 48 hours of receipt of a route change request from the TO or School Principal.

3.1.4. Contractor shall provide transportation to support students participating in after school activities (approximately 130 days per school year).

3.1.5. The contractor shall transport only authorized persons or individuals authorized in writing by the Contracting Officer (CO), the Contracting Officer’s Representative (COR), or the TO.

3.2. The contractor shall provide bus aides to assist students and oversight on buses for scheduled services whenever required by a student’s IEP or Accommodation Plan. The TO will provide confirmation of Bus Aide requirements prior to service start for each service year as well as any change in Bus Aide requirements that may occur during a service period.

4.0. TRANSPORTATION REQUIREMENTS

4.1. Passenger Safety is of the highest priority entrusted to the contractor under this contract. The contractor shall perform all services in a safe, prudent and professional manner accepting full and sole responsibility for the prompt and proper delivery of services. The contractor shall maintain good order of passengers at all times.

4.2. The contractor shall ensure compliance with all laws and regulations including, but not limited to the following:

4.2.1. Federal and Commonwealth of Massachusetts laws and regulations regarding school bus transportation and minimum commercial liability insurance. (See Guide to School Pupil

Transport Vehicles (7D), November 2012. A copy can be accessed at the following web address:

https://www.massrmv.com/rmv/7dmanual/7D_Manual.pdf)

4.2.2. Federal and Commonwealth of Massachusetts insurance requirements. (See FAR 52.228-

5).

4.2.3. Hanscom AFB traffic laws, entry procedures and inspection requirements.

4.2.4. Installation Entry Decals. The contractor shall coordinate with the Hanscom AFB

Transportation Office to obtain the required Hanscom AFB vehicle decals prior to commencement of services. The contractor shall ensure vehicles maintain a current decal

Page 3 of 17 Version 1.0, Dated 6.12.2015 throughout service performance. The TO will assist the contractor with installation entry procedures.

4.3. The Contract Manager or Alternate shall:

4.3.1. Submit a list of telephone numbers for the Primary and Alternate Contract Managers and dispatchers to be used in this contract prior to beginning performance under this contract to the

COR and CO.

4.3.2. Be available telephonically a minimum of three (3) hours before and after the normal school day regarding emergencies, severe weather notification, or other similar urgent non-routine matters.

4.3.3. Be immediately available to go to the scene of an accident or other emergency.

4.4. Vehicles. The contractor shall:

4.4.1. Have within its fleet a number of school buses which are capable of navigating all student housing areas and carrying both students who qualify for special transportation based on their IEP or Accommodation Plan and students not requiring special transportation. The bus(es) that the contractor designates for students requiring special transportation shall accommodate a minimum of one wheelchair.

4.4.2. Ensure all vehicle interiors are clean and the exterior presents a clean appearance at the start of the operational day.

4.4.3. Perform vehicle safety inspections. The contractor shall have a procedure to conduct vehicle safety inspections prior to performing services under this contract. The contractor’s

Quality Control Plan shall contain a daily vehicle inspection checklist. This checklist shall, as a minimum, ensure compliance with all applicable Federal and Commonwealth of Massachusetts laws and regulations. The contractor shall maintain a file of the results of all inspections during the entire life of the contract.

4.4.4. All vehicles shall comply with Federal and Commonwealth of Massachusetts laws and regulations regarding school bus transportation including commercial liability insurance and with the rules and regulations of the Registry of Motor Vehicles as currently in force and as may be amended during the term of this contract.

4.4.5. Identify each bus route with a unique number and post the number conspicuously on the exterior of the bus.

4.5. Service schedules and adjustments:

4.5.1. The Government reserves the right to change the service schedule without advance notice due to school closure by the school board for any reason, to include the following: snow days, emergency closures, and rescheduled staff development days. The contractor will NOT be paid for any days school is not in session.

4.5.2. The school day starts at 7:45 am and ends at 2:24 pm. Current bus routes (with stops) are provided at TE 2. The starting and ending times as well as the routes are subject to change. The

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TO will confirm actual times and routes prior to service commencement of first and second school semesters during the period of performance for the base year and each option year.

4.5.2.1. For regularly scheduled morning routes, buses shall arrive at the school no earlier than

15 minutes, and no later than five (5) minutes, prior to the morning bell time.

4.5.2.2. For regularly scheduled afternoon routes, buses shall arrive at the school no earlier than

10 minutes, and no later than five (5) minutes prior to the dismissal bell time. Buses shall not depart earlier than 10 minutes after closing time, unless authorized by school personnel to do so.

4.5.3. Scheduled Early Release Day transportation shall be charged at the same rate as regular daily bus services.

4.5.4. In the event of severe weather or hazardous driving conditions, the TO shall notify the

Contract Manager if services will be canceled or delayed. The standard per day rate shall apply for all delayed openings and emergencies.

4.5.5. When school is dismissed earlier than normally scheduled, the contractor shall have vehicles at the school and ready for service within thirty (30) minutes of the call by the TO.

4.5.6. Contractor shall notify School Officials anytime that completion of a run is expected to be delayed by thirty (30) minutes or longer.

4.5.7. During exam periods, the schedules are subject to change. The number of bus runs required and the route schedule times can vary from the route sheets provided. Based upon the exam schedule issued by the High School, the TO shall notify the contractor of any required changes to the bus runs. The contractor shall implement these changes for the exam periods.

4.5.8. The Government reserves the right to revise the departure times and routes based on changes made by Bedford High School, ridership, potential construction work, and other factors.

4.5.9. Activity buses shall arrive at the school no earlier than ten (10) minutes, and no later than five (5) minutes prior to 4:15 pm. Buses shall not depart earlier than ten (10) minutes after activities’ conclusion, unless authorized by the TO to do so.

4.5.10. Activity buses will run daily except whenever after school activities are either cancelled or not conducted, as directed by the Hanscom TO.

4.5.11. Schedule and route adjustments will be made only at the direction of or with the approval of the Hanscom TO.

4.5.12. To ensure timely services, the contractor shall:

4.5.12.1 Have sufficient standby vehicles and substitute drivers to ensure timely performance of the contract.

4.5.12.2 Replace a disabled bus within thirty (30) minutes.

4.5.12.3. In the event that the contractor is unable to furnish transportation as scheduled, the

Government reserves the right to hire emergency substitute buses for such time as deemed

Page 5 of 17 Version 1.0, Dated 6.12.2015 necessary. The Government will deduct from the contractor's invoices, or at its discretion, may bill the contractor for any differences in costs for the emergency services, including any cost incurred in obtaining said services, and any other damages incurred by the Government as a result of the contractor's failure to provide services.

4.6. Safety, Security, and Discipline. The contractor shall:

4.6.1. Provide a bus aide on any scheduled run with ridership whenever required by a student’s

IEP or Accommodation Plan. The bus aide shall:

4.6.1.1. Have the primary responsibility for the student to whom they are assigned.

4.6.1.2. Be positioned on the bus in a location that will provide them opportunity to provide effective oversight. This location may vary from trip-to-trip depending on the time of day and passenger needs.

4.6.2. Ensure all bus routes are performed as described in the route sheet (see 4.5 above).

4.6.3. Ensure passengers are picked-up and discharged at their designated stop locations. In NO

EVENT shall a passenger be allowed to exit a vehicle except at their authorized bus stop unless otherwise authorized in writing by the TO or school officials.

4.6.4. Assist passengers requiring assistance in boarding and disembarking of vehicles.

4.6.5. Adhere to the procedures for passenger boarding, use of safety belts, special passenger seating, and safe vehicle operations. Install and/or secure the Child Safety Restraint System

(CSRS) and wheelchairs in accordance with the manufacturer’s stipulated procedures on buses transporting students requiring special transportation.

4.6.6. Twice each school year, or as otherwise required by the Commonwealth of Massachusetts and/or the Registry of Motor Vehicles, all school students shall participate in emergency bus evacuation drills on location at each school. Drills shall be scheduled through the school in consultation with the contractor. The contractor shall provide buses, bus aides and drivers for the evacuation drills. Cost for the evacuation drills shall be included in the daily rate.

4.6.7. Maintain good order of passengers at all times.

4.6.8. Ensure all drivers and bus aides are knowledgeable of:

4.6.8.1. Emergency and evacuation procedures.

4.6.8.2. The requirements for students who qualify for special transportation based on their IEP or

Accommodation Plan.

4.6.8.3. School bus routes, including the location of health care facilities on or near the route and have copies of their route schedules in their possession while performing contracted services.

4.6.9. Ensure drivers and bus aides, if assigned, work as a team.

4.6.10. Ensure all bus passenger compartments are thoroughly inspected at the last stop of each run or after each unscheduled service to ensure no passengers remain in the vehicles. If there is a

Page 6 of 17 Version 1.0, Dated 6.12.2015 passenger remaining on a bus, the driver shall immediately notify the Contract Manager who shall contact the TO and school officials. The passenger(s) shall be safely transported to the location specified by the TO or school officials as quickly as possible.

4.6.11. Provide immediate assistance in locating a lost/missing student.

4.6.12. Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to school officials the next business day.

4.6.13. On runs to schools:

4.6.13.1. Use the passenger lists provided by the TO to verify that students and authorized passengers are boarding their assigned buses.

4.6.13.2. Record the names of any students not included on the passenger list and allow them to board the bus going to a school. Provide a written record of such students to the TO upon completion of the run.

4.6.13.3. Upon arrival at the school, ensure drivers remain on the bus with passengers until all passenger have departed.

4.6.14. On runs at dismissal:

4.6.14.1. Allow only those students on the passenger list or those with a written authorization from the TO or school officials to board the bus. Report any incident of a student without proper authorization that attempts to board the bus to the School Principal and/or TO.

4.6.14.2. When curb-to-curb service is authorized, release these passengers only when a parent or designated person is present. In the event this person is not present within five (5) minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the driver shall immediately notify the Contract Manager. The Contract Manager shall then contact the TO and/or school officials for instructions. The driver shall take the passenger(s) to the location specified by the TO or school officials.

5.0. PERSONNEL REQUIREMENTS

5.1. Standards of Conduct. All contractor personnel performing under this requirement shall comply with the Standards of Conduct detailed at TE 3. The contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a contractor employee from performance under this contract in addition to any remedy taken in accordance with paragraph 9.3 below.

5.2. Security. The contractor shall comply with DoDI 2000.12, C1, Sep 9, 2013; DoDI 2000.16, Dec 8, 2006, DTM 09-012, Interim Policy Guidance for DoD Physical Access Control, C4, Apr

22, 2014 and with the security requirements as stated in the Addendum to 52.212-4.

5.3. Contract Manager(s).

5.3.1. The contractor shall appoint a Primary and an Alternate Contract Manager who shall be responsible for the performance of work. The contractor shall notify the COR and CO in writing

Page 7 of 17 Version 1.0, Dated 6.12.2015 of the appointments within five (5) business days of contract award or within 5 days prior to any replacement personnel assuming these duties.

5.3.2. The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operations of this contract.

5.3.3. Not less than ten (10) calendar days before start of services, and annually prior to the start of each exercised option period, the contractor shall provide a list of all personnel performing the transportation duties under this contract to the TO.

5.3.3.1. Personnel will be listed by name and position title/function and those who require an

Installation Pass will be identified.

5.3.3.2. Installation passes are required to enter US Government installations. The TO will provide the forms required to request these passes and will process the requests.

5.3.3.2.1. Passes.

5.3.3.2.2. Shall only be used in performance of duties under this contract.

5.3.3.2.3. Must be in the employees possession at all times while on a military installation.

5.3.3.2.4. The contractor shall return all installation passes upon request of the TO. The Contract

Manager shall immediately notify the TO and the Military Police of the loss or theft of an installation pass and provide a written report stating the details of the loss or theft. Installation passes shall be returned immediately to the TO when:

5.3.3.2.4.1. The pass holder is no longer employed by the contractor.

5.3.3.2.4.2. The pass holder is permanently not performing under this contract.

5.3.3.2.4.3. The contract is terminated or expires.

5.3.3.2.4.4. The Government so directs.

5.3.3.2.4.5. Contractor personnel who are denied an installation pass shall be removed from performing service(s) under this contract immediately upon contractor’s receipt of such notification from the Government.

5.3.4. Licenses and Certifications

5.3.4.1. For each driver, the contractor shall provide a copy of all contractor personnel licenses and professional certifications required for the type vehicles they are to operate to the COR and

CO prior to performing work under this contract.

5.3.4.2. The contractor shall submit updated lists and copies of licenses/certifications upon change in staff or upon request by the Government.

5.5. Transportation vehicle drivers shall:

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5.5.1. Possess current, valid 7D School Pupil Transport Certificate and driver's license from the

Massachusetts Registry of Motor Vehicles for the vehicle(s) being driven. The contractor shall keep copies of these licenses/certifications on file and make them available to the Hanscom TO upon request. Failure to provide the licenses/ certifications within five (5) calendar days of the request will be considered an indication that the affected personnel are not properly licensed and may result in those personnel being deemed as unsuitable by the CO.

5.5.2. Demonstrate knowledge of, and obey at all times, the state traffic laws of the

Commonwealth of Massachusetts, the Massachusetts Laws and Regulations Governing School

Pupil Transportation and School Bus Driver Manuals, May 1, 1979 or any revision thereof.

5.5.3. Contractor bus drivers and bus aides shall be certified in a basic course in First Aid, including cardiopulmonary resuscitation (CPR). The contractor shall maintain a copy of the certification(s) and furnished the copies to the Government upon request.

6.0. CONTRACTOR REPORT REQUIREMENTS

6.1. The contractor shall submit and maintain the following reports to the CO, COR and/or the

TO as indicated:

6.1.1. Transportation Personnel List: Within three (3) business days of date of award or exercise of any option period, identify to the TO all personnel performing the transportation duties under this contract by name and position title/function and proof of required certifications. Updated lists shall be submitted upon change in staff or as requested by the TO.

6.1.2. Actual Ridership Counts: The contractor shall count the total number of riders on each route each day for a three (3) day consecutive period consisting of a Tuesday, Wednesday and

Thursday annually during the months of October, January and April. The contractor shall submit the ridership report to the TO not later than the 20th of the month after the ridership count is taken (e.g., October ridership count will be due not later than November 20th).

6.1.3. Ridership Count as of 30 September. The contractor shall count the total number of riders on each route as of 30 September of each school year and submit this number to the COR within three (3) working days.

6.1.4. Incident Report and Traffic Collision Report: Report all incidents, injuries and accidents to the Contract Manager and to the TO. Within one hour of any/all such events, drivers shall make an oral report to the Contract Manager which shall be followed by a written report. Written reports shall be submitted to the Contract Manager within two (2) working days of the incident, injury and/or an accident as follows:

6.1.4.1. For injuries and/or incidents (which includes damage to the bus caused by a student), complete and submit the School Bus Incident Report form at TE 4.

6.1.4.2. For vehicular accidents, submit a copy of the Massachusetts Traffic Collision Report.

6.1.4.3. At the direction of the TO, copies of injuries, incidents, and/or collision reports will be provided to the COR when determined to be substantial in nature and/or may be subject to contract deductions in accordance with paragraph 9.3.3.

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6.1.5. Prior to commencing work under this contract the contractor shall notify the CO in by providing a copy of the required insurance for the Federal and Commonwealth of Massachusetts has been obtained in accordance with paragraph 4.2.2.

6.2. The following additional reports/data shall be maintained by the contractor and available for inspection by the COR or TO:

6.2.1. Commercial General Liability Insurance

6.2.2. Vehicle Safety Inspection(s)

6.2.3. Accident/Incident Report(s)

6.2.4. Drivers License(s)

6.2.5. First Aid/CPR Training Certificate(s)

6.2.6. Childcare National Agency Check(s) with Inquiries

6.2.7. Installation Records Check(s)

6.2.8. Quality Control Plan

7.0. GOVERNMENT FURNISHED FACILITIES

No facilities or equipment will be provided by the government.

8.0. CONTRACTOR QUALITY CONTROL

Prior to commencement of work each school year the contractor shall submit to the TO a complete and current Quality Control Plan for the transportation services under this contract. The plan may be in any format that is appropriate for the contractor’s operations. The plan will follow established quality control standards recognized by the transportation industry. The plan shall include a description of the inspection system to cover all services required under this contract.

9.0. GOVERNMENT QUALITY ASSURANCE

9.1. Meetings.

9.1.1. The contractor, the CO, the COR, and the TO shall meet as often as necessary to exchange quality control information or to discuss problems. Meetings shall include a post-award conference and any necessary transitional meetings.

9.1.2. The contractor, TO, and Contract Manager shall meet as often as necessary to exchange quality control information or to discuss problems.

9.2. Inspections/Surveillance. The Government reserves the right to perform inspections and surveillance to evaluate the contractor’s compliance to the contract terms and performance of the requirements in this PWS. The Government will make every effort to conduct the surveillance methods described below in an objective, fair, and consistent manner.

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9.2.1. Incidental Observation. This action occurs when the COR, TO or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays.

Regardless of where in the line-of-duty the COR, TO, or other Government official observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the TO. The TO will report any deficiency that is determined to be substantial in nature and/or may be subject to contract deductions in accordance with paragraph 9.3.3. to the

COR and CO.

9.2.2. Customer Complaint. This action is instituted when the COR or TO receives a complaint from a stakeholder (which includes parents, school staff, passengers or other concerned community members) regarding the bus service. The COR or TO will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the CO for action. The COR or TO will notify both the

Contract Manager and the complainant of the Government’s response to their complaint.

9.3. Government Remedies.

9.3.1. Emergency Substitution. In the event the contractor is unable to furnish transportation as scheduled, the Government reserves the right to hire emergency substitute bus services for such time as deemed necessary. The Government will deduct from the contractor’s invoices, or at its discretion, may bill the contractor for any differences in costs for the emergency service, including any cost incurred in obtaining said services, and any other damages incurred by the

Government as a result of the contractor’s failure to provide services.

9.3.2. Notification of Service Deficiency (NSD). For unsatisfactory or incomplete services, an

NSD will be issued within two (2) working days of knowledge of deficiency. The NSD will explain the circumstances and findings concerning the incomplete or unsatisfactory service, and will state the amount of any applicable deduction. A sample NSD form is attached at TE 5.

9.3.2.1. The contractor shall respond to, and return the NSD within two (2) working days after receipt of the report. Failure by the contractor to timely respond shall result in a final determination by the CO without contractor input.

9.3.2.2. The CO will make a final determination based upon the contractor’s timely response and, as needed, apply the appropriate deduction (see Schedule of Deductions) and provide a copy to the contractor within seven (7) working days of the contractor’s response submission or nine (9) working days after NSD report date if no timely response is provided by the contractor.

9.3.2.3. The Government will use any completed NSD as part of an overall evaluation of contractor performance when determining present or future contractual actions.

9.3.3. Deductions. The contractor is subject to deductions for incomplete or unsatisfactory bus transportation services in addition to any other remedies the Government may be authorized under the terms and conditions of this contract.

9.3.3.1. Deduction calculation.

9.3.3.1.1. Deductions shall be made on a per run basis. Should multiple deficiencies be recorded against all runs in a single day, the total deduction incurred shall not exceed 100% of the value of the affected day.

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9.3.3.1.2. Example: Assume a deficiency occurs on a regular SY scheduled run on one day in the

Base Year (CLIN 0001AA) and with a cost per day of $3000.

$3000/20 runs per day = $150 per run/day.

Under this assumption, an SD with a 20% rate of deduction would be $30.00. An SD with a

100% rate of deduction would be $150.00.

9.3.3.2. Schedule of Deductions. Failure by the contractor to perform critical performance elements in accordance with the PWS requirements are subject to deductions. See Attachment 3

– Performance Requirements Summary for deduction information.

10.0 Deliverables Schedule.

The contractor shall provide the following documents:

Deliverable PWS Reference Due Date Deliver To

Primary and

Alternate Contractor

Manager and

Dispatcher List

Para. 4.3.1, 5.3.1 Prior to the contract start date

CO, COR

License and

Certifications

Para. 5.3.4.1

Para. 5.5.1

Prior to performing work under this contract

Within 5 days of request

CO, COR

TO

Transportation

Personnel List

Para. 6.1.1 Within 3 days of contract award date

TO

Actual Ridership

Count

Para 6.1.2 No later than the 20 th of the month after the ridership count is taken

TO

Ridership Count Para. 6.1.3 Within 3 days COR

Incident Report and

Traffic Collision

Report

Para. 6.1.4 Oral report within 1 hour of event to be followed up with written report within

2 days

TO

Insurance Para. 6.1.5 Prior to commencing

Work

CO

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TECHNICAL EXHIBIT 1

2015/2016 SCHOOL YEAR SCHEDULE and CALENDAR

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TECHNICAL EXHIBIT 2

Current Schedule and Route

Bus #1 a.m.

First pickup 7:15 a.m.

Patterson Road & Offutt Road

Patterson Road & Ent Road

Offutt Road 121

Offutt Road & Andrews

Bus #2

Heritage Road & Adams

Heritage Road & Dawes

Heritage Road & Patrick

Heritage Road & Liberty

Bus #3

Ent Road & Patterson

Ent Road & Hickam

Hickam Lane & Nellis

Hickam Lane & Clark

Hickam Lane & Pope

Bus #4

First Pickup 7:15 a.m.

Temporary Housing

Scott Circle At Apt. 4

Scott Circle At Apt. 37

Scott Circle At Apt. 59

Scott Circle At Apt. 91

All Buses should arrive at school between 7:30 a.m. and 7:40 a.m. For afternoon runs, buses should return to school between 2:09 p.m. and 2:19 p.m. and depart at 2:34 p.m. All times are approximate.

Activity Bus Schedule from Bedford HS to Hanscom AFB

All buses should arrive at school between 4:10 p.m. and 4:15 p.m.

Activity Bus #1

Scott Circle (stops as required by students)

Activity Bus #2

Ent Road

Patterson Road

Offut Road

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TECHNICAL EXHIBIT 3

STANDARDS OF CONDUCT

1.0. Contractor personnel shall NOT:

1.1. Use verbal assault, foul language, personal or racial insults, physical contact, threats of physical violence to obtain a student’s name or to enforce discipline during the performance of contracted services.

1.2. Engage in any conduct of a sexual nature (verbal or physical) with students on/around the school grounds or on/within bus service vehicles.

1.3. Be under the influence of intoxicants, drugs or medications that impair the senses during the performance of contracted services.

2.0. Contractor personnel shall:

2.1 Report any cited criminal offense which occurs while employed for the contractor.

2.2. Limit physical contact with passengers to those actions necessary for the safety of the passengers; for example, to assist passengers in getting on or getting off the bus, to assist in fastening seat belts (where required), to break up fights, to administer first aid (if applicable), to keep a passenger from falling or tripping, etc.

2.3 Not use a cellular device while performing contracted services except for in emergency conditions. Cell phone use is banned for drivers on all military installations.

2.3. Not use tobacco, eat, or drink at any time while performing contracted services. This includes in and around contractor-operated vehicles, on school grounds, and on the installation. This further includes conduct that would result in the presence/scent of residual smoke on or around the transportation vehicle at the time of contracted services.

2.4. Not give or sell beverages, food, tobacco products, or merchandise to passengers.

2.5. Be properly attired and present a neat and clean appearance. Transportation drivers and safety attendants shall wear nametags.

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TECHNICAL EXHIBIT 4

School Bus Incident Report to Parents

Student’s Name: ________________________________________

Date of Incident: __________________________ AM PM

Bus Driver: ___________________________ Bus Number: _______

Dear Parents:

The purpose of this report is to inform you of a disciplinary incident involving the student on the school bus, which may have jeopardized the safety and well-being of all students.

Your child has been cited for an infraction of the rules listed below:

INFRACTION:

Improper Boarding/Departing Procedures

Inappropriate Language or Gestures

Bringing Articles aboard Bus of Injurious or Objectionable Nature Lighting Matches/Smoking

Destruction of Property

Failure to Remain Safely Seated Eating/Drinking

Refusing to Obey Driver

Tampering with Bus Equipment Fighting/Pushing/Tripping/Kicking

Rude, Discourteous, Annoying Conduct

Hanging out the window Unnecessary Noise

Throwing Objects

Other Behavior Relating to Safety, Well-Being and Respect for Others

Remarks: (Optional):

Signature of Parent (Please Sign and Return to Bus Driver) (Signature of Bus Driver)

(Date) (Date)

(For Administrator’s Use)

Reported 1 st Offense 2 nd rd ____ Reported Offense

Disciplinary Action Taken: ________________________________________________________________

BUS RIDING IS A PRIVILEGE WHICH MAY BE REVOKED. PARENTS ARE URGED TO DISCUSS

THIS INCIDENT WITH THE STUDENT TO PREVENT FURTHER PROBLEMS.

Signature of Administrator

Call to Parents Left Phone Message Mailed Bus Incident Report

This form is an example that may be used by the contractor. Local forms required by school, school district, and/or state may be used in lieu of this form, as appropriate.

Page 17 of 17 Version 1.0, Dated 6.12.2015

TECHNICAL EXHIBIT 5

NOTIFICATION OF SERVICE DEFICIENCY (NSD)

Contract Number Contractor

Date of Deficiency NSD Issued by Report Date

Contract

CLIN

Route

No

Driver Name

SD/Deficiency

SD

Deduction

Rate

CONTRACTOR RESPONSE

Describe Cause of Deficiency and Action Taken to Correct Deficiency

Signature _____________________________Title__________________ Date_______

GOVERNMENT ACTION

Government Finding

SD Rate Applied to Contract CLIN _____No _____Yes – Dollar Deduction $ ________

Deduction Applied to Current Invoice No: ____________ or ________ Next Immediate Invoice

Submission

Government Signature ___________________ Title________________ Date________