Amendment 0003.pdf

DODDS-P/DDESS-G - PROCUREMENT DIVISION

DIRECTOR'S OFFICE

UNIT 35007

APO AP 96376-5007

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

HE1260-10-R-4011 11-May-2010

b. TELEPHONE NUMBER

644-5876 DSN

8. OFFER DUE DATE/LOCAL TIME

05:00 PM 24 May 2010

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

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FAX: NAICS:

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CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

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TEL.

HE1260

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FACILITY

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18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SUE GERARDO

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

561720

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

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OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

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0 COPIES

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SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

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32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

HE1260-10-R-4011

Section SF 30 - BLOCK 14 CONTINUATION PAGE

QUESTIONS AND ANSWERS

SOLICITATION # HE1260-10-R-4011

RESPONSES TO OFFEROR QUESTIONS:

1. Do you encourage an American base company to be on this RFP?

Response: This solicitation is open to all contractors who can perform under NAICS code 561720;

however, due to Status of Forces Agreement between Korea and United States, local vendors will be considered first for this type of requirement. If there are no local vendors that can meet the technical requirements, then an American based company might be considered.

2. Can we bid with US business license?

Response: The prime contractor or the main subcontractor must have a valid Korean business license.

3. Can we proceed to acquire Korea Business license after we are awarded the contract?

Response: No, offerors must have a Korea Business license at time of proposal submission.

4. Could you provide us with the size of the buildings listed in this RFP?

Response: Amendment 0001 was issued to attach the drawings/layout of DoDEA American Elementary School, Middle School, DSO and High School located in Seoul, Korea.

5. I'd like to find out the total square meters for each of the schools, associated buildings and Admin Center.

Response: See response to Question #4.

6. Is there a chance the Proposal due date will be extended past next Friday?

Response: To date, the proposals are due COB (5:00 PM) on 24 May 2010 (Pacific Time).

7. I would like to find out what was last year fiscal budget for this solicitation.

Response: Since budgets and requirements change, we are unable to provide you with last year’s budget for this solicitation. It is up to the offeror to propose the size of staff and type of skills the offeror believes would be required for the new contract, based on the tasks/requirement in the PWS, the building layouts of all the DoDEA schools in Seoul, Korea and the Frequency Table included herein.

8. Who is the current incumbent?

Response: This is a new requirement so there is no incumbent for this specific requirement for DoDEA Pacific. However, for information on the Yongsan Army Base Custodial Services contract, of which DoDEA’s Seoul Complex facilities were included, please contact the 411th

Contracting Support Brigade as they were the contracting office that awarded that contract..

FREQUENCY TABLE AND SCHEDULE OF PWS TASKS

For DoDEA Seoul Complex Schools and DSO Office

FREQUENCY CODE:

D - Daily 4Y - 4 Times a Year Common Office Kitchen Restroom

W - Weekly 2Y - 2 Times a Year Use Break Room Shower Room

M - Monthly Y - Yearly Area Locker Room

Routine Work (Regular FFP Work)

Clean/Supply Kitchens & Breakrooms D

Clean/Supply Restroom D

Clean Drinking Fountains D D

Disinfect Toilets/Urinal D

Descaling D

Remove Trash D D

Sweep Floors D D

Vacuum Cleaning D D

Spot Clean D D

Spray Buff/Polishing floor M M

Wet Mop D D

Regular Dusting D D

High Dusting W W

Dry Buff W W

IDIQ Requirements (Work outside of Regular FFP Portion of the Contract)

Note: the Building User is required to submit a Work Request to the COR. Once the COR approves the request, then the contractor will be notified to do the work immediately (if urgent), or do the work in accordance with the task order requirements.

* Building user may reguest the following tasks pursuant to the below frequencies, or as agreed to by the COR/Contracting Officer and Contractor.

Stripping/Finishing Tile 4Y

Carpet Cleaning 4Y

Clean Office Furniture M

Wash Interior Glass Window (Paragraphs 4.1.6 and 3.2.4) 2Y

Wash Exterior Glass Window (Paras 4.1.6 and 3.2.4) 2Y

Clean Window Treatment (Paras 4.1.6 and 3.2.4) Y

Snow Removal

As stipulated in the task order. If directed to immediately perform services by the COR or

Contracting Officer, a confirming task order will be issued immediately after the verbal direction and upon price agreement with the contractor.

See Para 4.1.2 of the PWS.

One-time Cleaning

As stipulated in the task order. If directed to immediately perform services by the COR or

Contracting Officer, a confirming task order will be issued immediately after the verbal direction and upon price agreement with the contractor.

See Para 4.1.3 of the PWS.

Urgent Cleaning

If over one (1) hour to complete task, then the contractor shall submit a price proposal to the

Contracting Officer for a price adjustment. Once price is agreed to, then a task order is issued.

Summer Break Requirements*

For DoDEA Seoul Complex Schools & DSO Office

FREQUENCY CODE:

D - Daily 4Y - 4 Times a Year Common Office Kitchen Restroom

W - Weekly 2Y - 2 Times a Year Use Break Room Shower Room

M - Monthly Y - Yearly Area Locker Room

Routine Work (FFP)

Clean/Supply Kitchens & Breakrooms D

Clean/Supply Restroom D

Clean Drinking Fountains D D

Disinfect Toilets/Urinal D

Descaling D

Remove Trash D D

Sweep Floors D D

Vacuum Cleaning D D

Spot Clean D D

Spray Buff/Polishing floor M M

Wet Mop D D

Regular Dusting D D

High Dusting W W

Dry Buff W W

* This Frequency Schedule is for cleaning of the DoDEA Seoul Complex during the summer break.

Section SF 1449 - CONTINUATION SHEET

TITLE: Custodial Services for DoDEA Seoul Complex, Yongsan Army Base, Seoul, Korea

TYPE OF CONTRACT: Combination Firm-Fixed-Price (FFP) and Indefinite Delivery/Indefinite Quantity (IDIQ)

MINIMUM GUARANTEE: Issuance of the 1st task order per performance year shall constitute as the minimum guaranteed order in accordance with FAR 52.216-22. The 1st task order is the FFP portion of this contract (which is the regular FFP work requirements).

PROPOSED PERIOD OF PERFORMANCE

Base Year: 01 June 2010 – 31 May 2011 Option Yr 1: 01 June 2011 – 31 May 2012 Option Yr 2: 01 June 2012 – 31 May 2013 Option Yr 3: 01 June 2013 – 31 May 2014 Option Yr 4: 01 June 2014 – 31 May 2015

CONTRACT SPECIALIST: Ms. Sue Gerardo sue.gerardo@pac.dodea.edu Telephone #: +81-611-744-5870 or DSN 644-5870

CONTRACTOR’S PROJECT MANAGER: Will be provided at time of award.

Email Address:

Telephone #(s):

CONTRACTING OFFICER’S REPRESENTATIVE (COR): Will be provided at time of award.

Email Address:

Telephone #:

The contractor shall provide to the Contracting Officer a detailed resume of any proposed Project Manager substitution during the life of the contract, and only the Contracting Officer or COR may approve this Key Personnel replacement.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Custodial Services

FFP

Period of Performance: One year from date of award with four one-year option periods.

The Contractor will provide custodial services in accordance with the PWS, entitled Custodial Services for DoDDS Seoul, Korea. DoDDs-P/K has 3 schools and DSO in Seoul Complex.

Seoul Elementary School - Bldg # 7097, 7000, 7001, 7007, 7008, 7009, 3579

Seoul Middle School - Bldg # 3577, 3559, 3560, 3561, 3562, 3563, 3564, 3565, 3569, 4101, 4104 T3641 (6ea classrooms of 74sm = 444sm and 2ea restrooms of 26sm = 52sm, Total 496sm)

Seoul High School - 3642, 3643, 3644, 3646, T3649 (same as T3641) DSO - Bldg # 3648, C-3791B Container Building size: 6m x 8m, C-3791C Container Building Size: 8m x 12m

All other buildings size are listed on http://dashboard.dodeacorridor.com FOB: Destination

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001AA 12 Months

Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to DSO for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001AB 12 Months

Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Elementary School for one year period of performance with four one- year option periods.

0001AC 12 Months

Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Middle School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001AD 12 Months

Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American High School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0002 UNDEFINED

Special Cleaning Requirements

FFP

The Contractor shall perform special requirements to include but not limited to snow removal, miscellaneous cleaning, one-time cleaning, urgent cleaning, window cleaning and other special care cleaning. The COR will notify the contractor in accordance with paragraph 4.1 of the PWS.

FOB: Destination

MAX

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0002AA 100 Days Special Cleaning Requirements

FFP

Place of Performance: DSO The Contractor shall perform special requirements to include but not limited to snow removal, miscellaneous cleaning, one-time cleaning, urgent cleaning, window cleaning and other special care cleaning. The COR will notify the contractor in accordance with paragraph 4.1 of the PWS.

FOB: Destination

UNIT UNIT PRICE MAX AMOUNT

0002AB 100 Days Special Cleaning Requirements

FFP

Place of Performance: Seoul American Elementary School The Contractor shall perform special requirements to include but not limited to snow removal, miscellaneous cleaning, one-time cleaning, urgent cleaning, window cleaning and other special care cleaning. The COR will notify the contractor in accordance with paragraph 4.1 of the PWS.

FOB: Destination

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0002AC 100 Days Special Cleaning Requirements

FFP

Place of Performance: Seoul American Middle School The Contractor shall perform special requirements to include but not limited to snow removal, miscellaneous cleaning, one-time cleaning, urgent cleaning, window cleaning and other special care cleaning. The COR will notify the contractor in accordance with paragraph 4.1 of the PWS.

FOB: Destination

UNIT UNIT PRICE MAX AMOUNT

0002AD 100 Days Special Cleaning Requirements

FFP

Place of Performance: Seoul American High School The Contractor shall perform special requirements to include but not limited to snow removal, miscellaneous cleaning, one-time cleaning, urgent cleaning, window cleaning and other special care cleaning.

The COR will notify the contractor in accordance with paragraph 4.1 of the PWS.

FOB: Destination

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS.

Exercise of the option will be contingent upon if the contractor still working satisfactorily and the Government still have a requirement for the same services.

1001AA 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to DSO for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001AB 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Elementary School for one year period of performance with four one- year option periods.

1001AC 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Middle School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001AD 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American High School for one year period of performance with four one- year option periods.

OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS.

Exercise of the option will be contingent upon if the contractor still working satisfactorily and the Government still have a requirement for the same services.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001AA 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to DSO for one year period of performance with four one- year option periods.

2001AB 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Elementary School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001AC 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Middle School for one year period of performance with four one- year option periods.

2001AD 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American High School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

OPTION Custodial Cleaning

FFP

The Contractor will provide custodial services in accordance with the PWS.

Exercise of the option will be contingent upon if the contractor still working satisfactorily and the Government still have a requirement for the same services.

3001AA 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to DSO for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3001AB 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Elementary School for one year period of performance with four one- year option periods.

3001AC 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Middle School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3001AD 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American High School for one year period of performance with four one- year option periods.

OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS.

Exercise of the option will be contingent upon if the contractor still working satisfactorily and the Government still have a requirement for the same services.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4001AA 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to DSO for one year period of performance with four one- year option periods.

4001AB 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Elementary School for one year period of performance with four one- year option periods.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4001AC 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American Middle School for one year period of performance with four one- year option periods.

4001AD 12 Months OPTION Custodial Services

FFP

The Contractor will provide custodial services in accordance with the PWS tasks and requirements to Seoul American High School for one year period of performance with four one- year option periods.

PERFORMANCE WORK STATEMENT

Performance Work Statement

CUSTODIAL SERVICES

DSO-K and DoDEA Schools, Seoul, Korea

Updated 17 May 2010

1.0 SCOPE

1.1 Introduction and Background. The Department of Defense Education Activity (DoDEA) is a major Department of Defense (DoD) field activity with worldwide scope and the critical mission of ensuring that high quality education programs, from pre-school through grade 12, as provided for eligible dependents of DoD military service members and civilian employees stationed in 13 foreign countries overseas, seven states, Guam and Puerto Rico.

DoDEA currently operates 221 schools which employ 14,500 professional educators and support staff serving over 100,000 students.

1.2 This Performance Work Statement (PWS) defines custodial services to be performed in Yongsan Army Base, Seoul, Korea in support of the DoDEA Pacific responsibilities for maintaining a sanitary, healthy, and safe facility for their District Superintendent Office (DSO) and schools located in Seoul, South Korea.

2.0 APPLICABLE DOCUMENTS/APPENDIXES

2.1 The following documents form a part of the PWS and are applicable in the performance of this PWS.

2.1.2 Referenced Documents:

A. DoDEA Regulation 4800.5 – Department of Defense Education Activity Bloodborne Pathogen Exposure Control Program (http://www.dodea.edu/regs/regs_num.htm )

2.1.3 Appendixes provided in the Solicitation/Contract:

Appendix A: Representative Listing of Average Items (chairs, tables, blackboards, etc.)

for a Typical School and the District Superintendent Office Building

Appendix B: Facility Floor Area Measurements

Appendix C: Facility Drawings

3.0 REQUIREMENTS

3.1 GENERAL REQUIREMENTS

3.1.1 General. The contractor shall provide management, supervision, personnel, equipment, tools, and materials necessary to perform custodial cleaning services for DoDDS school facilities and the District Superintendent Office (DSO) building located on military installations throughout South Korea (see PWS Section 3.1.4.1). Cleaning services means the removal of all foreign or unwanted substances and/or matters from the item/area being serviced in accordance with the PWS. All services under this contract shall be ordered by issuance of task orders.

3.1.2 Project Manager. The contractor shall provide a Project Manager (PM) who will serve as the contractor’s technical point of contact for all technical and contractual issues relating to PWS requirements and the contract.

The PM shall be able to understand, read, write, and speak fluent English. The PM shall be available during the hours of operation listed in PWS Section 3.1.4.1 to discuss problem areas with the government representatives.

Response to inquires shall be within 2 hours from notification by the COR or Contracting Officer. The contractor shall provide to the COR and Contracting Officer, at contract award, the name(s) and cell/telephone number(s) of the PM and alternate PM(s), plus site supervisor(s)’ name(s), if any, and telephone number(s), plus their specific tasks and authority associated with the contract

3.1.3 Work Plan. The contractor shall develop a draft Work Plan that shows the scheduled time and/or days for all PWS tasks, per facility, to be performed. The draft Work Plan shall be submitted to the COR for review/approval within 5 working days after contract award. The COR has 5 working days to provide the contractor with comments and/or changes. The contractor has 5 working days to incorporate the changes and submit a final Work Plan to the COR. A revised Work Plan is required by 1 August of each year. All changes and/or deviations from the Work Plan shall be approved by the COR prior to starting the new work schedule.

3.1.4 Custodial Service Locations and Hours of Operation:

3.1.4.1 The table below lists the locations/sites applicable to this PWS and hours of operation. Appendix B, C, and D contain facility/location floor measurements and drawings and provide a representative listing of average items for classrooms, offices, restrooms, etc., for the facility/locations below.

Location Hours of Operation Seoul American Elementary School 08:00 – 1500 (Monday thru Friday) Seoul American Middle School 08:00 – 1500 (Monday thru Friday) Seoul American High School 08:00 – 1500 (Monday thru Friday) DSO Office 0800 – 1500 (Monday thru Friday)

3.1.4.2 Custodial services shall not impact normal school operations, such as classroom sessions, faculty meetings, etc.

3.1.4.3 Custodial services for washing and waxing floors, cleaning and buffing sheet rubber flooring (SRF), and carpet shampooing shall normally be performed after school and DSO hours of operation.

3.1.4.4 United States (U.S.) Federal Holidays. The DoDEA Korea school system observes the following holidays listed below. If a holiday falls on a Saturday, it shall be observed on the proceeding Friday. If the holiday falls on Sunday, it shall be observed on the following Monday. Access for cleaning on holidays will be provided based on the contractor’s Work Plan, approved by the government, for each performance work site

Name of Holiday Time of Observance

New Years Day First Day of January Martin Luther King, Jr.’s Birthday Third Monday in January Presidents Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veteran’s Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

3.1.5 Schedule of Cleaning Task and Frequencies. The contractor shall perform custodial cleaning requirements based on the frequency schedules listed herein. The contractor shall have access to all school facilities requiring seasonal cleaning during the winter, spring, and summer school breaks. The list of cleaning tasks and frequencies for “seasonal” cleaning are also shown in the Frequency Table herein.

3.1.5.1 Summer School Sessions. The contractor shall perform regular custodial cleaning tasks, if/when required, as shown in the Frequency Table herein, for an estimated 4 school rooms and 2 restrooms when summer school sessions are initiated. The room numbers to be cleaned and specific dates will be provided and issued under individual task orders. If the estimated number of areas to be cleaned is more than 5 rooms and two bathrooms or less than 3 rooms and two bathrooms the firm fixed price may be negotiated to reflect the change.

3.1.6 Service Interruptions. The contractor shall notify the COR as soon as possible whenever there is an interruption or discontinuance of normal custodial services. If the discontinued service is due to any emergency breakdown, the contractor shall notify the COR and Contracting Officer, affected tenants, and customers within thirty (30) minutes.

3.1.7 Call Outs. The contractor shall provide, at contract award, a twenty-four (24) hour telephone number(s) for reporting routine technical issues/problems and requests for urgent cleaning support (see PWS 4.0). Response time for urgent cleaning support during normal school hours shall be within 15 minutes from notification by the COR and/or Contracting Officer that an issue and/or problem exists. The response time for non-work hours shall be within 24 hours or start of next work day, which ever comes first, for routine custodial support and within 2 hours for urgent cleaning requests from notification by the government.

3.1.8 Cleaning Chemicals/Solutions. The contractor shall only use cleaning materials, chemicals, and disinfectant solutions that are safe and appropriate for each cleaning task so no adverse damages occur to the cleaning object (floors, sinks, mirrors, etc.) or affect the health or safety of the school facility, staff, faculty, students, contract workers, or guests. (Reference DS Regulation 4800.4.)

3.1.8.1 The contractor shall provide a Material Safety Data Sheet (MSDS) for every chemical and solution used in performing the custodial tasks under the contract and must have the chemicals approved by the government before use. The MSDS shall be in English and shall be turned over to the COR who will review the MSDS’ within two

(2) work days after contract award. The COR shall return the MSDS if approved or will notify the contractor in writing whenever a chemical or solution is disapproved for use in the schools.

3.1.8.2 The contractor shall ensure copies of all MSDS are located in a central area in each custodial service location where the chemical/solution are being stored. The contractor shall ensure no other chemicals/solutions are being stored that either do not have an MSDS or are no longer required for custodial tasks. All chemicals/solutions not being utilized shall be removed from U.S. facilities. The government will maintain a copy of all MSDS applicable to this contract.

3.1.8.3 All containers of cleaning chemicals/solutions shall be labeled or stenciled to identify the contents at all times by name and manufacturer, and/or brand name designation, expiration date, and whether the chemical/solution is considered to be hazardous. All containers of cleaning chemicals/solutions shall be closely monitored when in use and secured in applicable storage areas when not in use.

3.1.9 Safety and Environmental Controls. The contractor shall comply with all Japan and U.S. military facility/base safety protection and environmental conservation program requirements. The contractor shall provide all necessary safety equipment, signs, lights, and barricades. The contractor shall ensure his personnel are trained on the proper use of all chemicals and equipment so they can be used safely.

3.1.9.1 The contractor shall report all accidents and/or safety violations to the COR and Contracting Officer within 24 hours of occurrence followed up by providing a written report within 72 hours from the occurrence to the COR and Contracting Officer.

3.1.9.2 Bloodborne Pathogen Exposure Control Program. The government shall provide training to the contractor’s Program Manager and/or Site-Specific Managers on the safe handling and cleaning, as well as decontamination, of various types of surfaces and soils in accordance with Enclosure 2, Paragraph 5, of the DoDEA Regulation 4800.5 at no cost to the contractor. The contractor shall be responsible for ensuring his cleaning staff has been properly trained.

3.1.10 Fire Prevention. The contractor shall comply with military facility/base fire prevention and protection requirements and ensure their personnel are trained on fire prevention procedures. The training shall include as a minimum: (1) use and location of fire alarms and fire extinguishers; (2) storage and use of combustible materials;

(3) required fire protection devices while using contractor furnished equipment, chemicals, etc.; and (4) procedures when a fire alarm has been activated.

3.1.11 Medical. The government is not liable for any medical treatment of on the job injuries. The contractor shall be responsible for obtaining medical assistance for his personnel for all job related injuries. Should the contractor’s employees use or contractor request use of a medical treatment facility for emergency, life-threatening on-the-job injuries, the contractor shall be responsible for payment to the medical treatment facility for all services rendered.

3.2 GENERAL CLEANING

3.2.1 Trash. The contractor shall perform trash pickup and collection tasks.

3.2.1.1 Trash baskets and area trash containers located within the building shall be emptied daily. All trash shall be deposited in trash bins, dumpsters, or trash enclosures located outside the facilities. Waste containers within the facility parameters shall be maintained in a clean and sanitary condition by washing once quarterly or as needed.

Trash receptacles will be lined with plastic liners, which will be changed when soiled. Liners in waste baskets for dry paper waste shall require less frequent changing than those used for wet or other soiling type matter.

3.2.1.2 Trash Collection. Containers furnished by the contractor for collecting trash while going from room to room shall be, as a minimum, of heavy-duty washable plastic or other leak proof material. All trash containers will be washed with a disinfectant solution, and dried before storing.

3.2.1.3 Outside Trash Receptacles. Outside trash receptacles within 35 meters of all school buildings or the DSO facility shall be emptied when receptacles are at least three-quarters full. The outside trash receptacles shall be lined with plastic liners, changed when soiled and maintained in a clean and sanitary condition by washing once quarterly or as needed.

3.2.2 Water Fountains. The Contractor shall clean water fountains to remove stains, rust and scale. Cabinets shall be wiped clean, removing all stains and markings and parts shall be washed with a neutral soap solution.

Scouring powder may be used as required. Metal polish shall not be used on fittings.

3.2.3 Glass Cleaning. The contractor shall perform glass cleaning on all interior glass surfaces (except windows) and exterior door glass. The contractor shall remove fingerprints, streaks, smudges, and other films to allow clear viewing through all glass surfaces. The contractor shall use a commercial ammonia based glass cleaning solution.

3.2.4 Window Cleaning. The contractor shall clean interior and exterior windows using a commercially approved window cleaner. Window frames, casings, sills, glass and hardware shall be free from visible dirt and debris. Glass shall be washed and cleaned to remove all dirt, streaks, and films that may have accumulated on the surface.

Exterior screens shall be cleaned by brushing. (See PWS Section 4.1.6)

3.2.5 Exterior Entrances, Entrance Platforms and Courtyards. The contractor shall clean all entrances, stairs, stairways, under stairways, entrance ways and pavement, covered landings, entrance light fixtures, and entrance platforms by removing cobwebs, debris, dirt, dust, film, liter, mud, soil, and streaks from casing, platforms, frames, glass, hardware, lights, sills, and vicinity walls. The contractor shall wash surfaces and shall clean exterior screens.

3.2.5.1 The contractor shall keep all paved surfaces, to include sidewalks and courtyards, up to 25 meters of the facility free from accumulated dirt and trash.

3.2.6 Clean Whiteboards/Chalkboards. The contractor shall clean and dry all chalkboards, whiteboards, and chalk trays. Erasers shall be free of chalk dust. Chalk, dry markers, and erasers removed during cleaning shall be put back into their holders. Whiteboards shall be cleaned using a whiteboard cleaning solution. Boards marked with a “Do not erase” shall not be cleaned.

3.2.7 Cleaning of Refrigerators. The Contractor shall clean and disinfect all interior and exterior refrigerator surfaces. The contractor shall remove all food particles, mold, mildew, and other foreign matter. Metal filters, gaskets, and drip pans shall be cleaned, dried, and left on top of the refrigerator unit to air dry. Coils shall be free from dust. The accordion folds shall be free of dirt, scum, and food particles. Following each cleaning the refrigerator units shall be left running on the lowest setting with the doors closed.

3.2.7.1 The contractor shall dispose of all remaining perishable items left in the refrigerators prior to starting the cleaning.

3.2.8 Dusting Requirements.

3.2.8.1 Low Dusting. The Contractor shall perform low dusting to remove the accumulation of debris, dust, lint, and soil from all horizontal surfaces to include, but is not limited to baseboards, book cases, desk lamps, file cabinets, and fire extinguishers within seven (7) feet from the floor surface.

3.2.8.2 High Dusting. High dusting shall be performed before low dusting occurs. All dust, dirt, lint, litter, and soil shall be removed from all horizontal and vertical surfaces that are located higher than seven (7) feet from the floor surface. High dusting includes, but is not limited to, areas over windows and doors, suspended ceiling light fixtures, recessed light fixtures, air conditioning vents, heating ducts, wall fixtures, doors, mirrors, picture frames, exposed structural beams, overhead piping, and all other visible surfaces including soiled areas of upper walls and ceilings and upper surfaces of exposed structural beams and girders. Surfaces shall be free from cobwebs, debris, dirt, dust, lint, oily residue, soil, stains, molds, mildew, and streaks.

3.2.9 Drapes, Blinds, and Upholstery. The Contractor shall vacuum drapes and curtains (excluding stage curtains) and upholstered items owned by the school, ensuring dust, dirt, and soiled areas are removed. The Contractor shall clean and wipe blinds with a damp cloth.

3.3 FLOORS

3.3.1 Disinfect Floors. The contractor shall clean and then mop all shower room, locker room, steam room, and gymnasium restroom floors only, with a disinfectant solution in accordance with manufacturer recommendations for the specific area to remove all surface accumulations of mold, mildew, soap scum, and dirt. The disinfectant shall contain a germicidal detergent. Any drains, traps, and floor mats in these areas shall be disinfected to the same standard and cleaned of all foreign accumulations at the same time.

3.3.2 Sweeping of Floors. Vinyl and asphalt tile, ceramic tile, smooth concrete, rubber flooring, and wood floors shall be swept so as to present a clean, neat appearance, with no loose dirt or dust streaks that are visible. Care will be exercised to insure that corners of stairways, door sills, and landings are kept free from accumulations of dirt and dust.

3.3.3 Damp Mopping Floors: Floors shall be swept prior to damp mopping. A solution of clean water shall be used for damp mopping of floors. When this solution will not remove dirt from surfaces, a mild soap or detergent and water solution may be used and surfaces rinsed of all solution. The least amount of water or water solution required to remove dirt and rinse floors shall be used. Flooding of floors shall be avoided at all times. Rinse water shall be changed frequently. Extreme care shall be exercised to prevent splashing of baseboards, furniture or other equipment with mop water or water solution and to prevent water from being swept under furniture, baseboards or equipment. Contractor shall cleanup all splashes and any water or solutions swept under furniture, baseboards, or equipment. Hard to reach places shall be cleaned by hand. All mopped floors shall present a clean uniform appearance, be free from streaks, smears or dirt residue and no evidence of splash marks or mop strands. Contractor will place signs warning of wet/slipper floors while performing work.

3.3.4 Wash and Wax Floors: The contractor shall perform all washing and waxing of floors after school and office hours.

3.3.4.1 The contractor shall be responsible for removing ordinary office and school furniture and items before commencing work and replacing all furniture and items that were moved back to their original location upon completion.

3.3.4.1 Prior to the application of wax, floors must be cleaned and completely dry. All asphalt, vinyl, and marble tile floors shall be waxed. Wood floors shall be waxed using a wax made specifically for wood flooring (gym court wood floors do not get waxed). The wax will be applied in accordance with the manufacture’s instructions.

Contractor will place signs warning of wet/slippery floors while performing work. Wax will not be applied to stairways.

3.3.5 Stripping and Waxing. The contractor shall strip the floors of old wax buildup twice per year in accordance with the seasonal cleaning frequency chart (Appendix A) while school is not in session and after office hours. The contractor shall ensure that the chemicals/solutions used to remove wax do not damage the flooring material.

Applying wax after stripping shall be accomplished in accordance with PWS Section 3.3.4.

3.3.6 Sheet Rubber Flooring. The contractor shall sweep and vacuum all surface dirt. The contractor shall use OPTI-BRIGHT Rubber Floor cleaner, or equivalent diluted 3 oz per gallon of warm water to clean the flooring using either a nylon deck brush or micro-fiber cleaning pad. Sheet rubber flooring shall not be waxed, but is buffed with a high speed buffer. The government shall provide the manufacturers cleaning recommendations at contract award.

3.3.7 Warning Signs. The contractor shall place wet/slippery floor signs where wet or slippery floors are present during and after work is performed until floors are completely dry. The floor signs shall be in English.

3.4 CARPET MAINTENANCE

3.4.1 Entrance Mats. Carpet entrance mats shall be vacuumed to remove soil, grit, and moisture. Rubber or polyester entrance mats shall be swept, vacuumed, or hosed outside each facility. Other type of entrance mats shall be swept, vacuumed and cleaned thoroughly to remove soil and grit. Mats and rugs shall be returned to their normal location after cleaning. Upon completion of tasks, all items shall be free from all visible litter and soil.

3.4.2 Spot Cleaning Carpet. The contractor shall spot clean carpets, as required. Heavy stains on carpets shall be removed prior to cleaning using an appropriate stain remover.

3.4.2.1 Approved Stain/Spot Removers. The contractor shall test the effect of stain removers on a small piece of the carpet in an obscure location to ensure that it is compatible with the carpet dye and fiber. Neutral detergents, paint, oil, or grease remover, volatile acid, ammonia, enzyme detergent, reducing agents, aerosol fluorocarbons, rust removers, and wet solvents shall be used when needed to remove persistent stains. The contractor shall not use chlorine for stain removal.

3.4.3 General Vacuuming. The Contractor shall vacuum all carpets, rugs, throw rugs, walk-off rugs, and artificial grass floor covering (includes exterior areas) thoroughly, using a vibrating type vacuum cleaner with brush attachment. The carpets, etc., shall be free from lint, dust, sand, grit, dirt, and non-adhesive soils when job is completed.

3.4.4 Carpet Shampooing. Carpet shampooing shall be performed after normal school hours. Specific shampooing dates and times shall be included in the government approved Work Plan (PWS Section 3.1.7).

Carpets shall not be removed for cleaning/shampooing unless approved by the COR. All shampooing shall be performed in accordance with standard commercial practices for the specific type of carpet to be shampooed.

3.4.4.1 The contractor shall ensure that all carpet has been thoroughly vacuumed; all debris, dirt, and soil including heavy stains have been removed before start of shampooing. Minor repairs such as cutting off sprouts shall be accomplished prior to shampooing. Corners, stairs, and areas under fixed equipment that can not be cleaned using shampooing equipment shall be cleaned with a hand brush.

3.4.4.1.1 The Contractor shall be responsible for removing ordinary office and school furniture and items before work begins and replacing all furniture and items that were moved back to their original location after work is completed and floors are dry. Chairs, trash receptacles, and other small items shall be removed and then replaced only after the carpet is dry. Items secured to the floor or too heavy to lift shall be covered with plastic to avoid wetness. Plastic covers shall be removed after carpet cleaning/shampooing has been completed.

3.4.4.1.2 The Contractor shall test the effect of the carpet solution on a small obscure piece of carpet to ensure all carpet cleaning solutions are compatible with the carpet dye and fiber before starting any cleaning/shampooing of the carpets.

3.4.4.1.3 The Contractor shall protect the carpet until it’s dry. After the carpet is dry the contractor shall vacuum the carpet to raise the pile.

3.4.4.1.4 The Contractor shall take responsibility for all damages resulting from improper treatment of the carpet.

3.5 RESTROOM SERVICES

3.5.1 The Contractor shall provide the highest standard for custodial services to maintain the restrooms (to include classroom restrooms) in a sanitary and clean condition. Cleaning and servicing restrooms includes: (1) face basins;

(2) toilets and urinals; (3) deep sinks, (4) cleaning and filling soap dispensers and holders to include replacing soap bars; (5) mirrors; (6) trash containers; (7) floors; (8) cleaning and replenishing towel dispensers; and (9) replacing toilet paper.

3.5.1.1 The contractor shall not use brushes, sponges, and cloths that have been used to clean any part of the restroom (including water closets, urinals, walls, floors, and partitions) to clean lavatories or sinks.

3.5.2 Soap Dispenser/Holders. The contractor shall clean all soap dispensers/holders. Cleaning solutions shall be rinsed and the surfaces wiped. Washed surfaces shall be free of streaks, water, and bleach marks. Contractor is cautioned not to use any trisodium phosphate or alkali soaps on painted surfaces.

3.5.3 Mirrors. The contractor shall clean and polish all mirrors without leaving scratch marks on the mirrors. The mirrors shall be free of all dust, streaks, and dirt.

3.5.4 Showers, Floors, and Walls. The contractor shall thoroughly scrub all toilets and shower stall floors and disinfect them. Cleaning and disinfecting includes removing accumulations of mold, mildew, soap scum, and dirt.

Any drains, traps, and floor mats in these areas shall be cleaned and disinfected. This cleaning pertains to all shower rooms, locker rooms, steam rooms, and restroom areas (includes classroom restrooms). Walls and surfaces shall be free of dirt, marks, dirt in grout seams, mildew, soap scum, and other foreign matter accumulation.

3.5.5 Water Closets. The Contractor shall wash the inside and outside of toilet bowls and seats. If deposits and stains are difficult to remove, the Contractor may use an appropriate commercial cleaner. The use of toilet bowl cleaners, acids, or strong alkalis, which tend to damage glaze, shall not be used. After cleaning the water closets shall be free of dirt, mildew, mold, soap scum, and other foreign matter accumulation. Water closets shall be disinfected.

3.5.6 Urinals. The Contractor shall clean, wash, and disinfect all urinals in the same manner as the water closets.

Urinals with removable screens shall have the screens cleaned and all foreign matter removed. Abrasive materials shall not be used on chromium-plated hardware. After cleaning, the urinals shall be free of dirt, mildew, mold, soap scum, and other foreign matter accumulation and the outside of the urinal will have been wiped clean with a damp cloth. Deodorant Sanitizers will be placed inside the urinals.

3.5.7 Lavatories and Deep Sinks. The Contractor shall wash, clean, and disinfect the lavatories and deep sinks so they are free from dirt, soap scum, mold, mildew, and other foreign matter accumulation. Lavatories and deep sinks shall be disinfected.

3.5.8 Toilet Fixtures. The Contractor shall use a neutral soap solution to clean toilet fixtures, shower heads, and handles. Chromium plated hardware shall be cleaned with metal polish or a mild cleanser. The contractor shall ensure all fixtures have been inspected and all stains and deposits removed. Steel wool shall not be used to clean the fixtures. Deodorant sanitizers will be placed inside the toilet bowl.

3.5.9 Replenishment. The contractor shall ensure all paper towels, soap, and toilet paper dispensers are clean and refilled throughout the day. The contract shall ensure an adequate supply of paper towels, toilet paper, and soap is distributed daily.

3.5.10 Restroom Floors. The contractor shall clean the restroom floors (other than shower stall floors) in accordance with PWS Section’s 3.3.1, 3.3.2, and 3.3.3.

3.5.11 Trash. Trash services for the restrooms shall be in accordance with PWS Section 3.2.1.

3.6 BLEACHERS AND GYM COURTS

3.6.1 The Contractor shall dust, sweep, and whip up spills, and damp mop beneath bleachers and lockers to remove dust, dirt, grit, and trash. A disinfectant solution shall be used when damp mopping the gymnasium restroom floor.

3.6.1.1 Gym court floors that are wood shall be maintained and cleaned using the manufactures suggested cleaning procedures and products. These can be obtained on the following website:

http://www.maplefloor.org/literature/PrintFile.cfm .

3.7 MATS

3.7.1 Exercise Mats. The Contractor shall clean all floor exercise mats to remove stains, residues and sanitize, when required. It is estimated that mats will require cleaning 64 days during the school year with an estimated 35 mats requiring cleaning per day. The COR will notify the contractor when cleaning and sanitizing will be required.

All exercise mats shall be cleaned, sanitized (disinfected), and are free from streaks and smears.

3.7.2 Sleeping Mats. The contractor shall clean all sleeping mats in the Kindergarten and Sure Start classrooms.

The sleeping mats shall be cleaned, sanitized (disinfected), and free of streaks and smears. Appendix B has the number of classrooms and the average sleeping mat count per room.

3.8 SURESTART/PRE-SCHOOL CHILDREN WITH DISABILITIES (PSCD) CLASSROOMS

3.8.1 The contractor shall perform all normal classroom cleaning tasks (trash, dusting, chalkboards, etc.) except the floors shall be swept and vacuumed twice daily instead of once daily and the tables wiped twice daily instead of once daily for the Sure-Start and PSCD classrooms. These classrooms are identified in Appendix B, Section J of the solicitation/contract.

4.0 SPECIAL REQUIREMENTS

4.1 Special Requirements. The contractor shall be tasked to perform special requirements, as required by the COR and/or Contracting Officer. All services provided for special requirements shall be placed by issuance of a task order for the service. Services determined to be urgent, by the COR or Contracting Officer, shall be issued using oral ordering procedures and followed up by issuing a written task order within five work days from placing the urgent order.

4.1.2 Snow Removal. The contractor shall respond to custodial cleaning requirements due to accumulation of snow on walkways and sidewalks and or other calamities arising from inclement weather within 24 hours of notification by the government that a problem exists. Custodial tasks determined to be of an urgent nature, by the COR or Contracting Officer, shall start within two hours from notification that an urgent cleaning task is required.

Any urgent, verbal direction to the contractor will be followed up by a task order upon price agreement with the contractor.

4.1.2.1 Inclement Weather Conditions. Contactor employees shall be excused from custodial duties upon the declaration of any inclement weather prohibiting the conducting of school operations.