H98210-16-R-0008.doc

Section SF 1449 - CONTINUATION SHEET

Program Managment Services

FFP

FOB: Destination

PURCHASE REQUEST NUMBER: HQ071653090002000

NET AMT

Unitless

Travel

COST

DO NOT PROPOSE - The Government will include a not-to-exceed amount at contract award.

ESTIMATED COST

Program Managment Services

NET AMT

Unitless

Travel

DO NOT PROPOSE TRAVEL COST - - The Government will include a not-to-exceed amount at contract award.

ESTIMATED COST

Program Managment Services

NET AMT

Unitless

Travel

DO NOT PROPOSE TRAVEL COST - - The Government will include a not-to-exceed amount at contract award.

ESTIMATED COST

ADMINISTRATIVE INFORMATION

A. POINTS OF CONTACT:

Contracting Officer:

TBD at contract award

4800 Mark Center Drive, Suite 06J25-01

Alexandria, VA 22350-4000

Email: TBD

Contract Specialist:

Matthew C. Poole

4800 Mark Center Drive, Suite 06J25-01

Alexandria, VA 22350-4000

Email: matthew.c.poole.civ@mail.mil

Contracting Officer's Representative:

TBD at contract award

(COR)

Address: TBD

Email: TBD

The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery or any other terms and conditions of the contract. Reference DFARS clause 252.201-7000 (Contracting Officer’s Representative).

B. CONTRACT TYPE: Contract award type shall be Firm-Fixed Price (FFP). This is a commercial procurement.

C. PERIOD OF PERFORMANCE: The Period of Performance is date of contract award through twelve months with one six-month option period and one twelve-month option period.

Performance Work Statement (PWS)

1.0

INTRODUCTION

The Transition to Veterans Program Office (TVPO) requires program management and analytic support services.

2.0

BACKGROUND

2.1 TVPO was developed within the Office of the Secretary of Defense to develop and promulgate policies that support the successful transition of service members from the military back into civilian communities. TVPO is required to maintain the Veterans Opportunity to Work Hire Heroes Act (VOW Act) and the Office of Secretary of Defense (OSD) Transition Assistance Program (TAP).

2.2 While the transition assistance program has been in existence for many years to provide counseling, education, and support; the program, Department of Defense (DoD), and service level delivery is changing rapidly. Due to recent economic uncertainty, every effort is being made to ensure today’s separating Service member is career ready. The TAP’s programmatic change required an integrated delivery structure via an interagency partnership with all DoD and federal agencies that currently provide veteran and family support. TVPO has led the interagency group (Office of Personnel Management, Small Business Administration, and the Departments of Veterans Affairs and Labor) effort to institutionalize this delivery method and continues to work within the interagency framework to provide the best TAP possible to our Service members.

2.3 Strategic communication efforts support the implementation of curriculum and program changes, such as the recent shift to a Military Lifecycle Transition model. The changes to program or curriculum must be implemented through policy which requires research and drafting support. Determining what the changes will be requires the integrated effort of a team of senior level subject matter experts working to perform tasks in support of the TVPO mission. The interagency governance structure, research findings, and data driven feedback loops already in place determine and inform the direction of the Transition Assistance Program. The interrelated program areas of TVPO work together to support the warfighter’s successful transition into civilian life. The objectives of the requirement are to provide program management and analytic expertise to TVPO.

3.0

SCOPE

3.1 Provide the personnel, management, and materials necessary to provide program management and analytic support services in support of the TVPO in their mission.

4.0 REQUIREMENTS The contractor shall:

4.1 Support the interrelated program areas of the TVPO as it performs its interagency mission. Specific subject expertise required is discussed below. Reference Appendix A for historical information related to the performance of the required services. All professionals working to support these tasks will have a signed non-disclosure agreement (NDA) due to the sensitive nature of the data analyzed and the work performed.

4.2

PROVIDE PROGRAM SUPPORT SERVICES:

4.2.1 Provide support in Performance Management, and in Data Analysis and Evaluation.

4.2.1.1 Measure, track/report, statistically analyze, evaluate, and make recommendations for government consideration to improve the TAP in terms of customer satisfaction, program accountability, and programmatic effectiveness, using a variety of data such as performance, customer feedback, and archival/administrative data.

4.2.1.2 Support the development and implementation of evaluation tools (including assessments, surveys, performance measures/outcomes, performance checklists, and focus groups) to assess the TAP based on evolving requirements determined by the TAP governance structure and outside parties (e.g., congress). This requires careful coordination with interagency partners and the Services.

4.2.1.3 Support the DoD and interagency partners to develop a plan, approved by government, identifying data sources from various governmental agencies for long-term performance outcomes reflecting the effectiveness of the TAP, as well as for data sharing, compiling, and analyzing these diverse complex data sources to inform program modifications.

4.2.1.4 Support the development and implementation of analysis plans and data collection/management procedures as approved by the government.

4.2.1.5 Extract needed data from DoD data sources; integrate complex data from many sources; perform quantitative statistical analyses (create composite variables; merging multiple datasets; performing t-tests, ANOVAs, correlations, multiple regression, longitudinal trend analysis) using statistical analysis software (SPSS, SAS, or STATA); resolve data problems; and identify trends across monthly/quarterly data in order to interpret data and identify the policy/program implications of the data results.

4.2.1.6 Provide results of qualitative statistical analyses (for example, analyses of large datasets of written comments from surveys) in order to identify themes and draw validated conclusions.

4.2.1.7 Compile and analyze TAP evaluation data and provide an organized set of detailed deliverables for the Curriculum Working Group to use in making decisions regarding the Transition GPS (Goals, Plans, Success) curriculum refresh.

4.2.1.8 Prepare professionally formatted PowerPoint briefings (including complex data tables and figures) appropriate for senior leaders, which summarizes data collection, evaluation methodologies, analysis plans, statistical analyses, and/or performance outcomes from components of the TAP Interagency Evaluation Plan. Intermediate to Advanced PowerPoint skills/experience required.

4.2.1.9 Prepare professionally formatted, yet detailed reporting templates for displaying quantitative results, qualitative results, and interpretations of these results (in Word, Excel, and PowerPoint).

4.2.1.10 Populate templates with actual data and interpretations by manipulating large data files; merging multiple datasets; creating pivot tables; conditional formatting; creating complex data figures and tables.

4.2.1.11 Develop the content and professional format reports, papers, and memos that summarize data collection, evaluation methodologies, analysis plans, statistical analyses, and/or performance outcomes, to be provided to senior leadership, interagency partners, Services, congress, among others.

4.2.1.12 Assist with annual revisions to the written Interagency TAP Evaluation Plan to include assessments, clear performance measures, and quality assurance standards to ensure customer satisfaction, program accountability, and programmatic effectiveness.

4.2.2 Support Information System analysis, development, data analysis, and evaluation.

4.2.2.1 Work with DoD and interagency Information Systems analysts to formulate and define defense business system scope and objectives, based on both user needs and a good understanding of information technology, business processes, and industry requirements.

4.2.2.2 Assist in formulation and definition of system scope for TAP Defense Business systems and provide options for courses of action that ensure system accomplishes the government approved system scope targets.

4.2.2.3 Review and analyze TAP Business Processes and recommend efficiencies. Assist in implementing approved recommended efficiencies.

4.2.2.4 Review documentation and functionality of TAP business systems to ensure the system certifications are in accordance with the Office of the Deputy Chief Management Officer (ODCMO) and DoD Chief Information Officer (CIO) policies. Report any inconsistences discovered for government consideration.

4.2.2.5 Develop system and system certification related documents as needed to support the mission.

4.2.2.6 Support Service and Inter-agency partner meetings for TAP-IT, TVPO’s Defense Business System (in person or virtually) by taking minutes, coordinating meeting invites, etc.

4.2.3 Support Transition GPS curriculum development and modification by providing recommendations, modifications, and edits to the curriculum that incorporate TVPO’s interagency mission.

4.2.3.1 Review all curriculum components annually with DOD and interagency subject matter experts based on program evaluation/feedback. Develop updated curriculum as required by results of annual review, or new policies and laws for government approval.

4.2.3.2 Modify curriculum using participant, facilitator and program observer feedback as approved by government.

4.2.3.3 Support DoD identified IT subject matter experts (SMEs) on virtual curriculum by ensuring changes are reflected in Curriculum Advanced Distributed Learning Systems.

4.2.3.4 Develop strategic messaging on specific tasks/projects to implement curriculum modules across components. Messaging content will include videos, images, and key messages.

4.2.3.5 Analyze best practices based on instructional design theory and provide recommendations to senior leaders on needed content, delivery or communication changes.

4.2.3.6 Coordinate with interagency partners to identify TAP related policies or laws that have changed and may impact DoD delivered TAP curriculum. The policies may cover non-DOD programs such as health insurance, financial planning, etc.

4.2.4 Support strategic communication development and analysis in support of TVPO mission.

4.2.4.1 Make recommendations regarding Strategic Communication Strategy modifications, and assist in producing the annual strategy with milestones for senior leader review/approval. Recommendations will stem from meetings with interagency federal partners, stakeholders, Service members, veterans, and their families conducted on a quarterly basis. The recommended strategy for government approval will include messaging, delivery systems, targeted audiences, delivery milestones and analysis/evaluation criteria and delivery methodology.

4.2.4.2 Develop an analysis/process to evaluate and document the effectiveness of the strategic communication strategy and the effectiveness of its delivery with recommendations for any improvement. Any approved recommendations should be incorporated into the strategic communications plan.

4.2.4.3 Provide a monthly brief to senior leadership on strategic communications findings and provide potential courses of action for government consideration.

4.2.4.4 Provide annual OSD TAP staff Strategic Communication training to articulate strategy changes, key influencers, mapping communication strategy to mission messaging, and requirements and communication feedback loop.

4.2.4.5 Support the continued development and refinement of a strategic communications plan that includes social media messaging to communicate to with end users by making recommendations to government representative of changes and edits and courses of action that could be taken.

4.2.4.6 Develop public affairs messaging, strategic communications messages, brochures, slick sheets, media articles, scripts, testimony, speeches and supporting graphics to support TVPO mission. Final products will be the property of TVPO.

4.2.4.7 Coordinate government approved messages and messaging strategies with interagency public affairs experts as appropriate.

4.2.4.8 Provide graphic support to logos and curriculum materials to develop new curriculum and support the annual modification of curriculum.

4.2.4.9 Develop strategic messages that are scripted and communicate the TVPO mission and vision using electronic and written communication products (e.g., videos, radio, PSA, PowerPoint presentations, information papers, articles). Coordinate the completion of these tools using supporting resources from JKO and other federal partners.

4.2.4.10 Coordinate and participate in Service and Interagency partner meetings to develop strategic communication action plans, to share information, to coordinate and collaborate on strategic communications tasks and projects. Recommend, assist in developing, and finalize approved products as required by information gained in meeting (e.g. one-pagers, marketing materials, brochures, articles).

4.2.5 Support Private and Public Engagement to enhance TVPO’s interaction with executives from the DoD, from TVPO’s interagency partners, or other senior level executives to achieve engagement goals in support of TVPO’s mission.

4.2.5.1 Provide informed recommendations regarding the management of projects and events to support DOD outreach strategies, as identified by senior leaders.

4.2.5.2 Arrange Service and Inter-agency partner meetings (in person or virtually) to share industry best practices leading to Service member and veteran support, to identify opportunities for community collaboration in supporting transitioning Service members and to provide recommendations of how to influence development of skill based training programs.

4.2.5.3 Provide feedback from coordination and collaboration with private and public sector, to include the Services and TVPO’s interagency partners, to recommend and implement approved strategies to support transition summits/job fairs on a regular basis.

4.2.5.4 Analyze and review potential outreach opportunities, report findings, make recommendations, and obtain guidance on the strategic next steps from the Public and Private Engagement Director on a regular and recurring basis.

4.2.5.5 Provide feedback and recommendations to leadership on the development of pipelines (paths) for transitioning Service members to find post service career opportunities.

4.2.5.6 Gather information about potential opportunities to support transitioning Service members by accompanying TVPO to meetings with private and federal partners. Produce documents which outline any findings and recommend next steps.

4.2.5.7 Track engagements across the TAP enterprise from all TVPO sources and maintain database (currently Excel spreadsheet) of contacts, and purpose of contacts. Analyze and provide a summary of engagement and recommend next steps.

4.2.5.8 Identify opportunities or recommend possible synergies as they emerge for application to TVPO’s strategic communications, research, or other TVPO teams to ensure TVPO’s industry engagement strategies and priorities are understood and make recommendations on how to use the information to the Public and Private Engagement Director.

4.2.6 Provide Policy and Program Support:

4.2.6.1 Research existing statute, policies, and programs through review and analysis within TAP enterprise which includes the public and private sector and provide a summary of findings and recommend potential courses of action.

4.2.6.2 Maintain a legislative tracking system (Excel spreadsheet) of all TAP enterprise related legislation and policies. Tracking system will be the property of TVPO.

4.2.6.3 Support Service and Inter-agency partner meetings (in person or virtually) to accomplish TAP policy and program initiatives. Contractor will provide support in organizing, administrative and logistics to include preparing minutes, presentations, summaries and other documents.

4.2.6.5 Prepare briefings to senior leadership to include professionally formatted PowerPoint, a script for event. Briefing will be staffed across appropriate contributors until a final version is approved. Document any discussions from the staffing process on matters related to TAP.

4.2.6.6 Develop, draft and staff numerous documents (white paper, information paper, PowerPoint presentations, congressional reports, business cases, action plans, etc.) related to strategic planning, interagency agreements (MOUS, MOAs, etc.), Service reports and action plans, recommendations from GAO, and other Government related audiences.

4.2.6.7 Review and analyze legislative affairs requirements assigned to TVPO and develop proposed responses from short paragraphs to full multipage documents, within 48 hours of assignment.

4.2.6.8 Research, support, and draft formal correspondence for review, processing and transmission by a government representative to both houses of Congress, the Office of Management and Budget (OMB), the Office of the Secretary of Defense (OSD), other DoD Principle Staff Agencies (PSA), and non-DoD agencies.

4.2.6.9 Assist TVPO with coordinating, scheduling, and preparing materials and minutes for the cross-Service/Agency working group. Recommend and assist in establishing priorities for projects, coordinating between the various participants within the transition community, testing, reviewing and providing feedback of work done for completeness and accuracy, and providing briefings on the progress of projects to both OUSD (P&R) management and to Department-wide committees.

4.2.6.10 Research and analyze to assist in the preparation of recommendations for changes to regulations, publications and statutes for improving transition services. Areas of expertise required by contractor personnel performing this action include: DoD policy processes, Active and Reserve Component regulatory and statutory transition requirements impacting TVPO’s program development and implementation, and Interagency Implementation Plans and Memorandums of Agreement.

4.2.6.11 Process documents in accordance with the Department’s formal document staffing process, Department of Defense Manual 5110.04-M-V1(DoD Manual for Written Material: Correspondence Management, the DoD organizational structure; and provide expert research, study, evaluation, and validation of TVPO written materials.

4.3 Transition of Contract Services -

Provide a plan for transition out services no later than 2 weeks days prior to contract expiration (as required) to ensure minimum disruption to vital Government business. These written plans will address how the Contractor will work with the successor contractor (if required) and Government personnel to ensure that there will be no service degradation at the time of transition. Instructions of how to produce the work will be documented in continuity of operations files, with hyperlinks and step by step directions to ensure any contract employee can pick up where the incumbent left off.

4.4 Participate in a Post-Award Conference.

This meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting shall provide the opportunity to discuss technical, management and security issues. The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements, and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable. The Contractor shall provide a written summary of the Post-Award Conference.

4.5 Submit Monthly Status Reports. These reports shall address:

4.5.1 A summary of work performed for the reporting period.

4.5.2 Progress toward open efforts

4.5.3 Planned actions towards new efforts.

4.5.4 A rolled-up summary of contract activities to date.

5.0 DELIVERABLES

6.0

CONTRACTOR MANPOWER REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Name of your component/office via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, unless a later date is otherwise authorized by the Office of the Under Secretary of Defense (Personnel and Readiness). Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil 7.0

CONTRACTOR TRAVEL

Contractor will travel in support tasks in PWS 4.2.4.9 and 4.2.5.3. Events may include job fairs, chamber of commerce events, Service outreach, and Veteran Service Organizations (VSO) and or Military Support Organizations (MSO) events as invited. Specific travel requirements will be known during contract performance. Expect a maximum of 10 CONUS and 2 OCONUS trips annually.

Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g. airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

8.0 SECURITY: The contractor shall:

8.1 Establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data. The Contractor and all Contractor personnel with access to or responsibility for nonpublic Government data under this contract shall:

8.1.1 Comply with:

DoD Instruction (DoDI) 8500.1, Cybersecurity

The Privacy Act (5 U.S.C. 552a)

DoD 5400.11-R, and DoD Directive 5400.11, DoD Privacy Program

DoD 6025.18-R, DoD Health Information Privacy Regulation

DoD 5200.2-R, Personnel Security Program

HSPD-12, Homeland Security Presidential Directive.

8.1.2 Comply with HSPD-12 Personal Identity Verification (PIV) issuance requirements, known as the Common Access Card (CAC) for TVPO and:

8.1.2.1 Be responsible for obtaining CAC or PIV ready status prior to reporting for work. At a minimum, all Contractor personnel must obtain/maintain a favorable FBI National Criminal History Check (fingerprint check), two forms of identity proofed identification (I-9 document), and submit a National Agency Check and Law Credit (NACLAC) vetting package for processing.

8.1.2.2 Be citizens of the United States.

8.1.2.3 Maintain favorable FBI National Criminal History checks and ensure completion and successful adjudication of a NACLAC as required for Federal employment.

8.2 If at any time, any Contractor personnel requiring a CAC is unable to obtain/maintain an adjudicated NACLAC, immediately notify the DMDC Information Systems Security Group (DISSG) and remove such person from work under this contract.

8.3 Immediately report the discovery of any Privacy breach first to the TVPO CIO/ Privacy Office and secondly to the COR.

8.4 All Information Systems (IS), Platform Information Technology (PIT) and Information Technology (IT) Services or Products under this requirement, that receive, transmit, store, or process nonpublic government data must be accredited in accordance with Department of Defense (DOD) Instruction (DoDI) 8510.01 "Risk Management Framework (RMF) for DoD Information Technology (DIT)” issued March 12, 2014 (formerly the DOD Information Assurance Certification and Accreditation Process (DIACAP)). IS and PIT systems must be categorized in accordance with Committee on National Security Systems Instruction (CNSSI) 1253, implement a corresponding set of security controls from the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, and use assessment procedures from NIST SP 800-53A with additional DoD-specific assignment values, overlays, implementation guidance, and assessment procedures as required.

8.5 DoD-Controlled IS and PIT Systems operated by a Contractor or other entity on behalf of the DOD; to include contractor owned IS and PIT systems that are dedicated to DoD processing, must be authorized as DoD IS or PIT systems. TVPO Authorizing Official (AO) must render an authorization decision for this type of a DoD system prior to DoD use of the capability.

8.6 IT services provided by a commercial or other non-federal government entity under this requirement must ensure the security protections of the IS delivering the service is appropriate to the confidentiality, integrity, and availability needs of TVPO information and mission in order to be approved for acceptable use. TVPO will assess the adequacy of security proposed by potential service providers, and accept the proposed approach, negotiate changes to the approach to meet DoD needs, or reject the offer. The accepted security approach will be documented and included as attachments to the resulting contract.

8.7 Any commercial cloud computing services used for this requirement must comply with DoD cloud computing policy and procedural guidance as published.

8.8 Information security continuous monitoring (ISCM) is defined as maintaining ongoing awareness of information security, vulnerabilities, and threats to support organizational risk management decisions. All IS and PIT under this requirement must maintain ongoing monitoring, analysis and incident response procedures as defined and documented in NIST SP800-137 as a critical part of the risk management process to ensure that IS and PIT operations remain within an acceptable level of risk despite any changes that occur. In addition, all systems under this requirement must comply with all annual Federal Information Security Management Act (FISMA) security control testing and reporting requirements. The contractor shall provide evidence of these compliance activities.

9.0

GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI)

Basic facilities such as work space and its associated operating requirements (i.e., phones, desks, utilities, information technology, and consumable and general purpose office supplies) will be provided at the Mark Center. TVPO may authorize remote work in support of PWS tasks.

The Government will provide information, material and forms unique to the Government for supporting the task. All Government unique information related to this requirement, which is necessary for Contractor performance, will be made available to the Contractor. The COR will be the point of contact for identification of any required information to be supplied by the Government.

10.0

QUALITY CONTROL

The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

11.0

QUALITY ASSURANCE

11.1.

The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.

11.1.1 Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays. Regardless of where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.

11.1.2 Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the contracting Officer for action. The COR will notify both the Contract Manager and the complainant of the Government’s response to their complaint.

11.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the COR or CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

12.0

ORGANIZATIONAL CONFLICTS OF INTEREST

The Contractor acknowledges that it is familiar with FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, and agrees to avoid, neutralize or mitigate such conflicts of interest in accordance with the principles set forth in the FAR. If the performance requires the Contractor (to include subcontractors) to supply technical support related to systems or projects with which the Contractor is already directly concerned, either by prime or subcontract, the Contractor shall immediately inform the Contracting Officer. The PWS may be withdrawn if a conflict is found. The Contractor shall not undertake performance of any PWS requirements which requires it to supply technical support regarding such systems until the notice is given, and written consent to proceed is issued by the Contracting Officer.

13.0

APPLICABLE DOCUMENTS

DoD Instruction (DoDI) 8500.1, Cybersecurity http://www.dtic.mil/whs/directives/corres/pdf/850001_2014.pdf

DoD 5200.2-R, Personnel Security Program http://www.dtic.mil/whs/directives/corres/pdf/520002r.pdf

TVPO Support Services Requirement

Appendix A: Historical Information

The Historical data provided below is for informational purposes only, and represents the most current and best available data at the time of Solicitation issuance. However, Offerors are cautioned that the historical requirements may not be a reliable predictor of future actual requirements. Therefore, Offerors shall reflect the risk of fluctuations in contract requirements in their Firm-Fixed price proposal.

4.1. Similar interrelated contract requirements were supported with between 5 and 7 team members with high levels of education and experience.

4.2 PROVIDE PROGRAM SUPPORT SERVICES:

4.2.1. This is typically a 2 person full time effort.

4.2.1.1. Quarterly reporting into dashboard tool, on demand statistical calculations (approximately 2 per month), monthly data for senior brief, quarterly cataloguing of written comments.

4.2.1.2. One annual effort to refresh the evaluation tools, quarterly effort working with the existing tools.

4.2.1.3. One annual project to refresh this plan and other work includes quarterly updates to the existing tools and plans.

4.2.1.4. Quarterly implement the analysis tools, annually provide input to refresh or revise. Data extraction and analysis is conducted approximately 30 times a year with ad hoc requests from the leadership. About 4 times a year: identify trends across monthly/quarterly data in order to interpret data and identify the policy/program implications of the data results.

4.2.1.6. Approximately 10 times a year perform qualitative statistical analyses.

4.2.1.7 Approximately 4 times a year compile and analyze evaluation data into deliverables for a working group.

4.2.1.8-9. Approximately 45 times each year support the development visually appealing, yet detailed reporting templates for displaying quantitative results, qualitative results, and interpretations of these results (in Word, Excel, and PowerPoint).

4.2.1.10. Approximately once a day populate a data point in an Excel Word or PowerPoint product.

4.2.1.11. Approximately 45 times each year support the development of professional reports.

4.2.1.12. Approximately once each year, in-depth project to review and update an evaluation plan.

4.2.2 No historic information available for this requirement. It is expected these tasks will require subject matter expertise 1040 hours each year.

4.2.3 Historic information shows this curriculum and training effort generally consumes 2080 man-hours.

4.2.3.1-4.2.3.6 Historic workloads show approximately 1-5 hours of new content have been requested. Historic performance is revision of 8 hours of established courseware. Other supporting tasks have less concrete deliverables and include verifying requested changes have been made to the ADL sites and other sources for the standardized curriculum once revised.

4.2.4 Strategic Communications expertise will be required daily.

4.2.4.1 Monthly support of 1 meeting.

4.2.4.2 Quarterly assessment of the strategic communication strategy/delivery effectiveness.

4.2.4.3 Monthly brief.

4.2.4.4 Annual internal strategic communications training.

4.2.4.5 Iterative process, quarterly on average.

4.2.4.6 Approximately 40 times a year support development of messaging.

4.2.4.7 Approximately 25 times a year coordinate with interagency partners.

4.2.4.8 Approximately 3 times a year provide graphic support to curriculum.

4.2.4.9 Approximately 2 times a year complete new media development projects

4.2.4.10 Monthly validation of TVPO approach.

4.2.5 Subject matter expertise is historically required daily in the area of Private and Public Engagement support. Supporting tasks 4.2.5.1-4.2.5.8 have historically taken 2080 hours to perform.

4.2.6 Daily subject matter expertise of Policy and Program Support was historically required.

4.2.6.1 Approximately 40 times each year research and provide government representative with a summary of findings and potential courses of action.

4.2.6.2 No historic information exists for this.

4.2.6.3 Approximately 3 times a month meetings are supported.

4.2.6.5 Approximately 20 times a year briefs for senior leadership were built.

4.2.6.6 Approximately 15 times a year these documents are drafted.

4.2.6.7 Approximately 15 times a year this review and analysis and response drafting in less than 48 hours is required.

4.2.6.8. Approximately 5 times a year this type of formal response has been required

4.2.6.9 Approximately 4 times a month this meeting support and follow up is required.

4.2.6.10 Approximately 10 times a year this support is provided.

4.2.6.11. This expertise is required daily.

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JULY 2013)

(a) Definitions. As used in this provision--

Administrative proceeding means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables.

Federal contracts and grants with total value greater than $10,000,000 means--

(1) The total value of all current, active contracts and grants, including all priced options; and

(2) The total value of all current, active orders including all priced options under indefinite-delivery, indefinite-quantity, 8(a), or requirements contracts (including task and delivery and multiple-award Schedules).

Principal means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

(b) The offeror ( ) has ( ) does not have current active Federal contracts and grants with total value greater than $10,000,000.

(c) If the offeror checked “has” in paragraph (b) of this provision, the offeror represents, by submission of this offer, that the information it has entered in the Federal Awardee Performance and Integrity Information System (FAPIIS) is current, accurate, and complete as of the date of submission of this offer with regard to the following information:

(1) Whether the offeror, and/or any of its principals, has or has not, within the last five years, in connection with the award to or performance by the offeror of a Federal contract or grant, been the subject of a proceeding, at the Federal or State level that resulted in any of the following dispositions:

(i) In a criminal proceeding, a conviction.

(ii) In a civil proceeding, a finding of fault and liability that results in the payment of a monetary fine, penalty, reimbursement, restitution, or damages of $5,000 or more.

(iii) In an administrative proceeding, a finding of fault and liability that results in--

(A) The payment of a monetary fine or penalty of $5,000 or more; or

(B) The payment of a reimbursement, restitution, or damages in excess of $100,000.

(iv) In a criminal, civil, or administrative proceeding, a disposition of the matter by consent or compromise with an acknowledgment of fault by the Contractor if the proceeding could have led to any of the outcomes specified in paragraphs (c)(1)(i), (c)(1)(ii), or (c)(1)(iii) of this provision.

(2) If the offeror has been involved in the last five years in any of the occurrences listed in (c)(1) of this provision, whether the offeror has provided the requested information with regard to each occurrence.

(d) The offeror shall post the information in paragraphs (c)(1)(i) through (c)(1)(iv) of this provision in FAPIIS as required through maintaining an active registration in the System for Award Management database via https://www.acquisition.gov (see 52.204-7).

(End of provision)

ADDENDUM TO 52.212-1

INSTRUCTIONS TO OFFERORS

OFFERORS SHOULD NOTE THE FOLLOWING IMPORTANT INFORMATION REGARDING PROPOSAL SUBMISSION:

1. SAM: Any Offeror that submits a proposal in response to this solicitation must be registered in the System for Award Management (SAM), in accordance with FAR Clause 52.232-33 and DFARS Clauses 252.201-7000 and 252.204-7004 Alt A, prior to contract award. Registration information can be found at: https://www.sam.gov/portal/public/SAM/.

2. Communication: Solicitation information and amendments will be posted to the Federal Business Opportunities website at www.fbo.gov. Offerors may email written questions requesting clarification of the RFP to the Contract Specialist, Matthew Poole at matthew.c.poole.civ@mail.mil. No information concerning this RFP or requests for clarification will be provided in response to telephone calls. Questions will be received up to 11:00 am Eastern on March 23, 2016. Questions received after the due date/time may not be answered.

3. Proposal Submissions: All proposal submissions in response to this solicitation must be received no later than the date and time specified on the SF1449. No electronic submissions will be accepted. For mailed submissions, Offerors must submit notification to the Contract Specialist via email five days in advance of proposal delivery. This email notification shall also include a tracking number for the package. Submit proposals to the address below:

DHRA PSO

Attn: Matthew C. Poole Solicitation No. H98210-16-R-0008

4800 Mark Center Drive, Suite 06J25-01

Alexandria, VA 22350

NOTE: If hand delivering proposal, contact the Contract Specialist via email at least two business days prior to the due date for delivery instructions.

Proposal: Proposals shall be submitted in two separate volumes as follows:

A. VOLUME I – Business, Pricing and Past Performance: Offerors shall submit one hard copy of Volume I.

Tab 1:

i. Signed copy of the Standard Form 1449, with blocks 17 and 30 completed.

ii. Signed copy of the Standard Form 30 of any amendments issued against this RFP.

iii. Offeror’s DUNS number, Cage Code, and Tax ID number.

iv. Completed Representations and Certifications of Offeror (FAR Clause 52.212-3 Alt I) and all fill-in clauses that require an offeror’s response.

Tab 2:

The Offerors Price Proposal, to include

· The proposed labor categories, hours and fully burdened labor rates for the Base and all Option periods.

· A brief description of each proposed labor category

Tab 3:

Past Performance References: Offerors shall submit up to five relevant and recent past performance references, for work completed as a prime contractor, utilizing the Past Performance Relevancy Questionnaire (PPRQ) at Attachment B. Complete and submit one PPRQ per reference.

The Government will utilize the references submitted to obtain additional performance information on the Offeror. Subcontractors Past Performance will not be reviewed. Should the offeror possess no relevant past performance, a written statement shall be provided by the offeror so indicating. In this case, the Offeror will not be evaluated favorably or unfavorably on past performance and will be assigned a rating of Unknown Confidence.

B. VOLUME II – Technical: Offerors shall submit one original and three hard copies of Volume II to address the items below. Page limitation - In total, the page count for this volume shall not exceed 30 single-sided pages (inclusive of any tables of contents, appendices, attachments, etc). Margins shall not be less than ½ inch. Font may be Times New Roman or Arial with not less than eleven pitch.

i. Technical Proposal: This section shall address the technical requirements of the Performance Work Statement (PWS) and Evaluation Factors (Attachment A).

ii. Staffing Plan. Offerors shall provide a Plan in accordance with the Evaluation Factors (Attachment A).

(END OF INSTRUCTIONS TO OFFERORS)

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

SEE ATTACHMENT A

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2015) ALTERNATE I (OCT 2014)

The offeror shall…