Attachment 1 PWS 200203.pdf

Ver: Nov 2019

Performance Work Statement (PWS) Naval Special Warfare Group Four

Laundry and Mat Services

1.0 BACKGROUND

1.1 Naval Special Warfare Group Four (NSWG-4) requires services to provide rental of mats, towels, linen (flat and fitted sheets and pillow cases for twin bed), and blankets for twin bed, and provide laundry cleaning service of all items. Towels are provided for the gym. Mats are provided for multiple buildings on the compound. Linens are provided for quarterdeck and watch standing staff.

2.0 OBJECTIVES

2.1 The objective of this requirement is to provide laundry and mat services in support of NSWG-4. Laundry and mat services are required in order to provide clean linens for duty personnel, clean towels for members using the gym facilities, and mats in entryways to prevent slipping.

3.0 SCOPE

3.1 The contractor shall furnish all management, materials, equipment, labor, transportation, pickup and delivery services necessary to perform the services identified herein. The contractor shall receive, account for, process, and return all items tendered for cleaning.

4.0 REQUIREMENTS

4.1 Contractor shall pick up, launder, and return clean laundry and mats in quantities specified in paragraph 5.0 below. Clean laundry and mats are items that are free of visible soil, lint and objectionable odor. Contractor shall launder and clean items in such a manner that spots and stains are removed without damaging the fabric.

4.2 Delivered articles shall conform to the generally accepted industry and local standards of quality, cleanliness, and appearance. The items shall not only be clean but also be sterilized so that they are free from bacteria, fungi, and microorganisms, including pathogens and disease producing organisms.

4.3 The contractor shall operate a linen exchange activity. The contractor is responsible for receiving, collecting, exchanging, and distributing linen exchange articles to and from organizations, activities, or authorized individuals and accomplishing the tasks below:

4.3.1 Receive, collect, exchange and distribute linen articles to and from organizations, activities, or authorized individuals.

4.3.2 Verify count of items received against receiving and shipping documents.

The contractor shall establish an inventory system to track all incoming and outgoing linen. The contractor shall perform a search for missing items in order to reconcile inventory with stock records.

4.3.3 Items being turned into the contractor will be counted in the presence of the organizational representative and contractor representative and agreement reached on the number count before the totals are permanently affixed to the laundry list. Both attesting parties shall sign the laundry list.

4.3.4 Items that have been identified for direct exchange shall be exchanged for like items at time of turn-in.

4.3.5 Provide laundry bin at the gym facility to collect used towels to be picked up for cleaning by the contractor. Bin shall be on wheels/casters.

Dimensions shall be a minimum of 48” W x 47” H x 28” D.

4.4. The contractor shall provide pickup and delivery service. This service shall include loading, unloading, segregating, transporting, counting and obtaining necessary documentation for items picked up and delivered. The contractor shall provide their own vehicles which shall be maintained in safe operating condition at all times. The contractor shall establish routes so as to gain access to the base through Gate 3; delivery operations shall be made between the hours of 8:00 AM and 4:00 P.M. On Wednesday of Every Week.

5.0 DELIVERABLES

5.1 Services include rental of mats, linens (flat and fitted sheets and pillow cases for twin bed), blankets for twin bed, and provide laundry cleaning services for all items. Specific items, quantity and frequency are as follows: 6.0

Description Number PWS Ref. Quantity Frequency

Linens, Blankets & Towels

Flat & Fitted Sheets (Twin Size) 0001 4 Up to 42 Weekly

Pillow Cases (Standard Size) 0002 4 Up to 21 Weekly

Blankets (Twin Size) 0003 4 Up to 6 Weekly

Hand Towels 0004 4 Up to 500 Weekly

Lost Towel Replacement 0005 4 Up to 10 Weekly

Laundry Bin Rental 0006 4 Up to 1 Weekly

Matts

Mats 3x5 (Color: Blueberry) 0007 4 Up to 7 Weekly

Mats 4x6 (Color: Blueberry) 0008 4 Up to 8 Weekly

Mats 3x10 (Color: Blueberry) 0009 4 Up to 6 Weekly

6.0 CONTRACTOR MANPOWER REPORTING

6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Naval Special Warfare Group Four via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil.

7.0 CONTRACTOR TRAVEL

7.1 N/A

8.0 SECURITY:

8.1 Contractor must be able to obtain personnel and vehicle access to military installations. Contractor is responsible for coordinating all necessary access through the local Military Pass and Decal Office.

8.2 ALL CONTRACTOR PERSONNEL SHALL REPORT TO THE QUARTER

DECK OF BUILDING 108 AT TIME OF EACH VISIT TO OBTAIN

GOVERNMENT ESCORT. GOVERNMENT POINT OF CONTACT FOR

ESCORT SERVICE IS:

Duty Personnel, 757-763-4080.

8.3 Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data.

9.0 QUALITY CONTROL

9.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service;

addressing customer complaints, and improving the quality of services over the life of the contract.

10.0 QUALITY ASSURANCE

10.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.

10.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

11.0 PLACE OF PERFORMANCE

11.1 Naval Special Warfare Group Four

Joint Expeditionary Base Little Creek-Fort Story 2220 Schofield Road, Bldgs. 108, 108A, 116, 117 and 119 Virginia Beach, VA. 23459-8838

12.0 PERIOD OF PERFORMANCE

Base Period: 19 March 2020 – 18 March 2021 Option Period 1: 19 March 2021 – 18 March 2022 Option Period 2: 19 March 2022 – 18 March 2023 Option Period 3: 19 March 2023 – 18 March 2024 Option Period 4: 19 March 2024 – 18 March 2025