MAS - Systems Integration, Inc. - GS35F295DA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC GROUP: INFORMATION TECHNOLOGY

CONTRACT NUMBER: GS-35F-295DA

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

CONTRACT PERIOD: MAY 3, 2021 – MAY 2, 2026

SYSTEMS INTEGRATION, INC.

8201 CORPORATE DRIVE, SUITE 300

LANDOVER, MD 20785

240-764-1093 http:www.systemsintegration.com

Contract Administrator Source: Heidi Page, VP – Corporate Development hpage@sysintegration.com

Telephone 443-956-7634 Fax 301-731-4540

Point of Contract for Sales: Srinath Narayan, CEO snarayan@sysintegration.com

Telephone 240-764-1088 Fax 301-731-4540

Price list current as of Modification #PS-0041 effective May 8, 2025 Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title 54151 54151RC Software Maintenance Services 54151S 54151SRC Information Technology Professional Services 561422 561422RC Automated Contact Center Solutions (ACCS) ANCILLARY ANCILLARYRC Ancillary Supplies and Services

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. N/A

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See attached spreadsheet for rates. 1.9% escalation rate for base period

2. Maximum order: NOTE TO ORDERING ACTIVITES: *If the best value section places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contractor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

SINs Maximum Order 54151, 54151S, 561422 $500,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). US (Landover, MD – Prince George’s County)

6. Discount from list prices or statement of net price. Prices shown are net of discount

7. Quantity discounts. None

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. .5% Net 15 or Net 30

9. Foreign items (list items by country of origin). N/A

10a. Time of delivery. (Contractor insert number of days.) As arranged by Ordering Activity

10b. Expedited Delivery. As arranged by Ordering Activity

10c. Overnight and 2-day delivery. As arranged by Ordering Activity

10d. Urgent Requirements. As arranged by Ordering Activity

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same as Contractor Address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). Systems Integration, Inc.

8201 Corporation Drive, Suite 300 Landover, MD 20785-7206

14. Warranty provision. Manufacturer Warranty

15. Export packing charges, if applicable. N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable). Contact Contractor

17. Terms and conditions of installation (if applicable). N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). N/A

18b. Terms and conditions for any other services (if applicable). N/A

19. List of service and distribution points (if applicable). N/A

20. List of participating dealers (if applicable). N/A

21. Preventive maintenance (if applicable). N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

N/A

23. Data Universal Number System (DUNS) number. 872884200

24. Notification regarding registration in System for Award Management (SAM) database

SIN Labor Category Year 6 Year 7 Year 8 Year 9 Year 10 561422 ACCS Analyst/Designer $164.90 $168.53 $172.23 $176.02 $179.89 561422 ACCS Analyst/Developer I $98.79 $100.96 $103.18 $105.45 $107.77 561422 ACCS Analyst/Developer III $160.82 $164.36 $167.98 $171.67 $175.45 561422 ACCS Applications Programmer $94.24 $96.31 $98.43 $100.59 $102.81 561422 ACCS Applications Programmer IV $98.81 $100.98 $103.20 $105.47 $107.79 561422 ACCS Applications Programmer V $108.87 $111.26 $113.71 $116.21 $118.77 561422 ACCS Business Systems Analyst I $64.97 $66.40 $67.86 $69.35 $70.88 561422 ACCS Business Systems Analyst II $77.95 $79.67 $81.42 $83.21 $85.04 561422 ACCS Business Systems Analyst V $129.92 $132.78 $135.70 $138.69 $141.74 561422 ACCS Computer Systems Analyst I $97.41 $99.55 $101.74 $103.98 $106.27 561422 ACCS Computer Systems Analyst II $108.87 $111.26 $113.71 $116.21 $118.77 561422 ACCS Computer Systems Analyst III $117.26 $119.84 $122.48 $125.17 $127.93 561422 ACCS Computer Systems Analyst IV $125.60 $128.36 $131.19 $134.07 $137.02 561422 ACCS Computer Systems Analyst V $134.00 $136.94 $139.96 $143.04 $146.18 561422 ACCS Customer Service Representative I $35.26 $36.03 $36.83 $37.64 $38.46 561422 ACCS Customer Service Representative II $44.85 $45.83 $46.84 $47.87 $48.92 561422 ACCS Customer Service Representative III $52.41 $53.56 $54.74 $55.94 $57.17 561422 ACCS Customer Service Representative IV $61.41 $62.76 $64.14 $65.55 $67.00 561422 ACCS Database Administrator I $64.97 $66.40 $67.86 $69.35 $70.88 561422 ACCS Database Administrator II $79.39 $81.14 $82.93 $84.75 $86.61 561422 ACCS Database Administrator IV $137.14 $140.15 $143.24 $146.39 $149.61 561422 ACCS Hardware/Software Technician I $53.51 $54.69 $55.89 $57.12 $58.38 561422 ACCS Hardware/Software Technician II $61.14 $62.49 $63.86 $65.27 $66.70 561422 ACCS Hardware/Software Technician III $68.80 $70.32 $71.86 $73.45 $75.06 561422 ACCS Hardware/Software Technician IV $76.45 $78.13 $79.85 $81.60 $83.40 561422 ACCS Hardware/Software Technician V $84.08 $85.92 $87.82 $89.75 $91.72 561422 ACCS Help Desk Specialist I $68.80 $70.32 $71.86 $73.45 $75.06 561422 ACCS Help Desk Specialist II $76.45 $78.13 $79.85 $81.60 $83.40 561422 ACCS Help Desk Specialist III $87.88 $89.81 $91.79 $93.81 $95.87 561422 ACCS Help Desk Specialist IV $96.25 $98.37 $100.53 $102.74 $105.01 561422 ACCS Help Desk Specialist V $107.00 $109.35 $111.76 $114.22 $116.73

561422 ACCS Installation and/or Post-installation Support $160.82 $164.36 $167.98 $171.67 $175.45

561422 ACCS Network Administrator I $72.18 $73.77 $75.39 $77.05 $78.74 561422 ACCS Network Administrator II $83.76 $85.60 $87.49 $89.41 $91.38 561422 ACCS Network Administrator III $91.74 $93.76 $95.82 $97.93 $100.08 561422 ACCS Network Administrator IV $99.38 $101.57 $103.80 $106.08 $108.42 561422 ACCS Network Administrator V $106.13 $108.47 $110.85 $113.29 $115.78

561422 ACCS Network Engineer $188.45 $192.60 $196.83 $201.16 $205.59 561422 ACCS Network Engineer Senior $235.57 $240.75 $246.05 $251.46 $256.99 561422 ACCS Program Manager II $141.47 $144.58 $147.76 $151.01 $154.33 561422 ACCS Programmer/Analyst I $61.14 $62.49 $63.86 $65.27 $66.70 561422 ACCS Programmer/Analyst II $68.80 $70.32 $71.86 $73.45 $75.06 561422 ACCS Programmer/Analyst III $76.45 $78.13 $79.85 $81.60 $83.40 561422 ACCS Programmer/Analyst IV $84.08 $85.92 $87.82 $89.75 $91.72 561422 ACCS Programmer/Analyst V $91.74 $93.76 $95.82 $97.93 $100.08 561422 ACCS Project Manager $210.10 $214.73 $219.45 $224.28 $229.21 561422 ACCS Project Supervisor I $63.51 $64.91 $66.34 $67.80 $69.29 561422 ACCS Project Supervisor II $77.95 $79.67 $81.42 $83.21 $85.04 561422 ACCS Quality Assurance Technician I $53.51 $54.69 $55.89 $57.12 $58.38 561422 ACCS Quality Assurance Technician II $61.14 $62.49 $63.86 $65.27 $66.70 561422 ACCS Quality Assurance Technician III $68.80 $70.32 $71.86 $73.45 $75.06 561422 ACCS Quality Assurance Technician IV $76.45 $78.13 $79.85 $81.60 $83.40 561422 ACCS Quality Assurance Technician V $84.08 $85.92 $87.82 $89.75 $91.72 561422 ACCS Security Analyst III $125.02 $127.77 $130.58 $133.45 $136.39 561422 ACCS Security Analyst IV $150.13 $153.44 $156.81 $160.26 $163.79 561422 ACCS Software Engineer I $57.74 $59.01 $60.31 $61.64 $62.99 561422 ACCS Software Engineer II $75.06 $76.71 $78.40 $80.12 $81.89 561422 ACCS Software Engineer IV $115.48 $118.02 $120.62 $123.27 $125.99 561422 ACCS Software Engineer V $144.36 $147.54 $150.78 $154.10 $157.49 561422 ACCS Software Quality Assurance IV $108.29 $110.68 $113.11 $115.60 $118.14 561422 ACCS Subject Matter Specialist I $84.48 $86.34 $88.24 $90.18 $92.16 561422 ACCS Subject Matter Specialist II $112.65 $115.13 $117.66 $120.25 $122.89 561422 ACCS Subject Matter Specialist III $140.80 $143.90 $147.07 $150.30 $153.61 561422 ACCS Subject Matter Specialist IV $168.96 $172.68 $176.48 $180.36 $184.33 561422 ACCS Subject Matter Specialist V $197.13 $201.46 $205.90 $210.43 $215.06 561422 ACCS Systems Engineer I $57.74 $59.01 $60.31 $61.64 $62.99 561422 ACCS Systems Engineer II $72.18 $73.77 $75.39 $77.05 $78.74 561422 ACCS Systems Engineer IV $93.87 $95.93 $98.04 $100.20 $102.40 561422 ACCS Systems Engineer V $122.73 $125.43 $128.19 $131.01 $133.89

561422 ACCS Technical Writer/Documentation Specialist I $55.68 $56.91 $58.16 $59.44 $60.75

561422 ACCS Technical Writer/Documentation Specialist II $61.86 $63.22 $64.61 $66.03 $67.49

561422 ACCS Technical Writer/Documentation Specialist III $68.05 $69.55 $71.08 $72.64 $74.24

561422 ACCS Technical Writer/Documentation Specialist IV $74.23 $75.86 $77.53 $79.24 $80.98

561422 ACCS Technical Writer/Documentation Specialist V $80.43 $82.20 $84.01 $85.85 $87.74

561422 ACCS Trainer $152.53 $155.89 $159.32 $162.82 $166.40 561422 ACCS Trainer II $79.39 $81.14 $82.93 $84.75 $86.61 561422 ACCS Trainer III $93.83 $95.90 $98.01 $100.16 $102.37 ANCILLARY Applications Programmer I* $79.75 $81.51 $83.30 $85.14 $87.01 ANCILLARY Computer Operator I* $40.45 $41.34 $42.25 $43.18 $44.13 ANCILLARY Computer Operator II* $48.53 $49.60 $50.69 $51.81 $52.95 ANCILLARY Computer Operator III* $56.62 $57.86 $59.14 $60.44 $61.77 ANCILLARY Computer Operator IV* $64.69 $66.12 $67.57 $69.06 $70.58 ANCILLARY Computer Operator V* $72.80 $74.40 $76.04 $77.71 $79.42 ANCILLARY General Clerk I* $47.52 $48.57 $49.64 $50.73 $51.84 ANCILLARY General Clerk II* $52.40 $53.56 $54.73 $55.94 $57.17 ANCILLARY General Clerk III* $58.04 $59.32 $60.62 $61.96 $63.32 54151S IT Trainer $68.74 $70.25 $71.80 $73.38 $74.99 54151S Graphic Designer $92.51 $94.54 $96.62 $98.75 $100.92 54151S Applications Programmer II $88.69 $90.64 $92.63 $94.67 $96.75 54151S Applications Programmer III $97.46 $99.60 $101.80 $104.04 $106.32 54151S Applications Programmer IV $104.55 $106.85 $109.20 $111.60 $114.05 54151S Applications Programmer V $115.19 $117.72 $120.31 $122.96 $125.67 54151S Business Systems Analyst I $68.74 $70.25 $71.80 $73.38 $74.99 54151S Business Systems Analyst II $82.48 $84.30 $86.15 $88.05 $89.98 54151S Business Systems Analyst V $137.47 $140.49 $143.58 $146.74 $149.97 54151S Computer Systems Analyst I $97.64 $99.79 $101.98 $104.23 $106.52 54151S Computer Systems Analyst II $115.19 $117.72 $120.31 $122.96 $125.67 54151S Computer Systems Analyst III $124.07 $126.80 $129.59 $132.44 $135.36 54151S Computer Systems Analyst IV $132.90 $135.82 $138.81 $141.86 $144.98 54151S Computer Systems Analyst V $141.78 $144.90 $148.09 $151.34 $154.67 54151S CPMS Analyst/Designer $174.48 $178.32 $182.24 $186.25 $190.34 54151S CPMS Analyst/Developer I $98.46 $100.63 $102.84 $105.10 $107.41 54151S CPMS Analyst/Developer III $170.17 $173.91 $177.74 $181.65 $185.64 54151S CPMS Applications Programmer $99.71 $101.90 $104.15 $106.44 $108.78 54151S CPMS Installation and/or Post-Installation $170.17 $173.91 $177.74 $181.65 $185.64 54151S CPMS Network Engineer $199.40 $203.79 $208.27 $212.85 $217.53 54151S CPMS Network Engineer Senior $249.25 $254.74 $260.34 $266.07 $271.92 54151S CPMS Project Manager $222.31 $227.20 $232.20 $237.31 $242.53 54151S CPMS Trainer $161.39 $164.94 $168.57 $172.28 $176.07 54151S Customer Service Representative I $37.31 $38.13 $38.96 $39.82 $40.70

54151S Customer Service Representative II $47.45 $48.49 $49.56 $50.65 $51.77 54151S Customer Service Representative III $55.45 $56.67 $57.92 $59.19 $60.50 54151S Customer Service Representative IV $64.98 $66.41 $67.87 $69.36 $70.89 54151S Database Administrator I $68.74 $70.25 $71.80 $73.38 $74.99 54151S Database Administrator II $84.01 $85.85 $87.74 $89.67 $91.65 54151S Database Administrator IV $145.10 $148.29 $151.56 $154.89 $158.30 54151S Hardware/Software Technician I $56.62 $57.86 $59.14 $60.44 $61.77 54151S Hardware/Software Technician II $64.69 $66.12 $67.57 $69.06 $70.58 54151S Hardware/Software Technician III $72.80 $74.40 $76.04 $77.71 $79.42 54151S Hardware/Software Technician IV $80.89 $82.67 $84.48 $86.34 $88.24 54151S Hardware/Software Technician V $88.96 $90.92 $92.92 $94.96 $97.05 54151S Help Desk Specialist I $72.80 $74.40 $76.04 $77.71 $79.42 54151S Help Desk Specialist II $80.89 $82.67 $84.48 $86.34 $88.24 54151S Help Desk Specialist III $92.98 $95.03 $97.12 $99.26 $101.44 54151S Help Desk Specialist IV $101.84 $104.08 $106.37 $108.71 $111.10 54151S Help Desk Specialist V $113.21 $115.70 $118.25 $120.85 $123.51 54151S Network Administrator I $76.37 $78.05 $79.77 $81.53 $83.32 54151S Network Administrator II $88.63 $90.58 $92.57 $94.60 $96.69 54151S Network Administrator III $97.07 $99.20 $101.39 $103.62 $105.90 54151S Network Administrator IV $105.15 $107.47 $109.83 $112.25 $114.72 54151S Network Administrator V $112.30 $114.77 $117.29 $119.87 $122.51 54151S Network Engineer I $68.74 $70.25 $71.80 $73.38 $74.99 54151S Network Engineer II $91.65 $93.67 $95.73 $97.83 $99.99 54151S Network Engineer V $137.47 $140.49 $143.58 $146.74 $149.97 54151S Program Manager $129.86 $132.72 $135.64 $138.62 $141.67 54151S Program Manager II $149.69 $152.98 $156.34 $159.78 $163.30 54151S Programmer/Analyst I $64.69 $66.12 $67.57 $69.06 $70.58 54151S Programmer/Analyst II $72.80 $74.40 $76.04 $77.71 $79.42 54151S Programmer/Analyst III $80.89 $82.67 $84.48 $86.34 $88.24 54151S Programmer/Analyst IV $88.96 $90.92 $92.92 $94.96 $97.05 54151S Programmer/Analyst V $97.07 $99.20 $101.39 $103.62 $105.90 54151S Project Manager I $111.75 $114.21 $116.72 $119.29 $121.91 54151S Project Manager II $113.02 $115.51 $118.05 $120.65 $123.30 54151S Project Manager III $122.92 $125.62 $128.39 $131.21 $134.10 54151S Project Manager IV $131.11 $134.00 $136.94 $139.96 $143.03 54151S Project Manager V $168.38 $172.08 $175.87 $179.74 $183.69 54151S Project Supervisor I $67.20 $68.68 $70.19 $71.74 $73.32 54151S Project Supervisor II $82.48 $84.30 $86.15 $88.05 $89.98

54151S Quality Assurance Technician I $56.62 $57.86 $59.14 $60.44 $61.77 54151S Quality Assurance Technician II $64.69 $66.12 $67.57 $69.06 $70.58 54151S Quality Assurance Technician III $72.80 $74.40 $76.04 $77.71 $79.42 54151S Quality Assurance Technician IV $80.89 $82.67 $84.48 $86.34 $88.24 54151S Quality Assurance Technician V $88.96 $90.92 $92.92 $94.96 $97.05 54151S Security Analyst III $132.28 $135.19 $138.16 $141.20 $144.31 54151S Security Analyst IV $158.85 $162.35 $165.92 $169.57 $173.30 54151S Software Engineer I $61.10 $62.44 $63.81 $65.22 $66.65 54151S Software Engineer II $79.42 $81.17 $82.95 $84.78 $86.64 54151S Software Engineer IV $122.19 $124.88 $127.63 $130.44 $133.31 54151S Software Engineer V $152.75 $156.11 $159.54 $163.05 $166.64 54151S Software Quality Assurance I $61.10 $62.44 $63.81 $65.22 $66.65 54151S Software Quality Assurance II $76.37 $78.05 $79.77 $81.53 $83.32 54151S Software Quality Assurance IV $114.58 $117.10 $119.68 $122.31 $125.00 54151S Strategic Planning and Analysis I $84.04 $85.89 $87.78 $89.71 $91.68 54151S Strategic Planning and Analysis II $99.32 $101.50 $103.74 $106.02 $108.35 54151S Strategic Planning and Analysis III $129.84 $132.69 $135.61 $138.60 $141.64 54151S Subject Matter Specialist I $89.39 $91.35 $93.36 $95.42 $97.52 54151S Subject Matter Specialist II $119.19 $121.81 $124.49 $127.23 $130.03 54151S Subject Matter Specialist III $148.98 $152.26 $155.61 $159.03 $162.53 54151S Subject Matter Specialist IV $178.78 $182.71 $186.73 $190.84 $195.03 54151S Subject Matter Specialist V $208.58 $213.17 $217.86 $222.65 $227.55 54151S Systems Engineer I $61.10 $62.44 $63.81 $65.22 $66.65 54151S Systems Engineer II $76.37 $78.05 $79.77 $81.53 $83.32 54151S Systems Engineer IV $99.32 $101.50 $103.74 $106.02 $108.35 54151S Systems Engineer V $129.86 $132.72 $135.64 $138.62 $141.67 54151S Technical Matter Specialist I $64.05 $65.46 $66.90 $68.37 $69.87 54151S Technical Matter Specialist II $75.72 $77.38 $79.09 $80.83 $82.60 54151S Technical Matter Specialist III $80.12 $81.89 $83.69 $85.53 $87.41 54151S Technical Matter Specialist IV $85.22 $87.09 $89.01 $90.97 $92.97 54151S Technical Matter Specialist V $100.95 $103.17 $105.44 $107.76 $110.13 54151S Technical Writer/Documentation Specialist I $58.92 $60.21 $61.54 $62.89 $64.28

54151S Technical Writer/Documentation Specialist

II $65.45 $66.89 $68.37 $69.87 $71.41

54151S Technical Writer/Documentation Specialist

III $72.00 $73.59 $75.21 $76.86 $78.55

54151S Technical Writer/Documentation Specialist

IV $78.54 $80.27 $82.03 $83.84 $85.68

54151S Technical Writer/Documentation Specialist V $85.10 $86.97 $88.89 $90.84 $92.84

54151S Trainer II $84.01 $85.85 $87.74 $89.67 $91.65 54151S Trainer III $99.28 $101.47 $103.70 $105.98 $108.31 54151S IT Agile Coach $209.89 $214.50 $219.22 $224.05 $228.98 54151S IT Application Architect 2 $182.46 $186.48 $190.58 $194.77 $199.06 54151S IT Application Architect 3 $209.89 $214.50 $219.22 $224.05 $228.98 54151S IT Business Analyst 2 $178.89 $182.83 $186.85 $190.96 $195.16 54151S IT Business Analyst 3 $208.13 $212.71 $217.39 $222.17 $227.06 54151S IT Consultant 1 $127.25 $130.05 $132.91 $135.84 $138.83 54151S IT Consultant 2 $170.47 $174.23 $178.06 $181.98 $185.98 54151S IT Consultant 3 $207.81 $212.39 $217.06 $221.83 $226.71 54151S IT Customer Service and Support Manager 3 $131.29 $134.18 $137.13 $140.15 $143.23

54151S IT Customer Service and Support Supervisor 2 $100.11 $102.31 $104.56 $106.86 $109.21

54151S IT Customer Service and Support Technician 3 $100.11 $102.31 $104.56 $106.86 $109.21

54151S IT Data Architect $209.89 $214.50 $219.22 $224.05 $228.98 54151S IT Database Administrator 2 $155.44 $158.86 $162.35 $165.92 $169.57 54151S IT Database Administrator 3 $184.35 $188.40 $192.55 $196.78 $201.11 54151S IT Engineer 2 $144.33 $147.51 $150.75 $154.07 $157.46 54151S IT Engineer 3 $180.74 $184.71 $188.78 $192.93 $197.17 54151S IT Enterprise Architect $248.42 $253.89 $259.47 $265.18 $271.02 54151S IT Functional Specialist 1 $133.87 $136.82 $139.83 $142.91 $146.05 54151S IT Functional Specialist 2 $151.23 $154.56 $157.96 $161.43 $164.98 54151S IT Functional Specialist 3 $196.94 $201.27 $205.70 $210.23 $214.85 54151S IT Help Desk Manager $133.00 $135.92 $138.91 $141.97 $145.09 54151S IT Network Administrator $163.99 $167.60 $171.29 $175.06 $178.91 54151S IT Operations Manager $125.50 $128.27 $131.09 $133.97 $136.92 54151S IT Program Analyst $123.55 $126.27 $129.05 $131.89 $134.79 54151S IT Programmer 2 $145.38 $148.58 $151.85 $155.19 $158.60 54151S IT Programmer 3 $198.88 $203.26 $207.73 $212.30 $216.97 54151S IT Quality Assurance Specialist $155.44 $158.86 $162.35 $165.92 $169.57 54151S IT Scrum Master $113.98 $116.48 $119.05 $121.66 $124.34 54151S IT Security Specialist 2 $155.44 $158.86 $162.35 $165.92 $169.57 54151S IT Security Specialist 3 $209.89 $214.50 $219.22 $224.05 $228.98 54151S IT Storage Administrator $155.44 $158.86 $162.35 $165.92 $169.57 54151S IT Subject Matter Expert $248.42 $253.89 $259.47 $265.18 $271.02 54151S IT System Administrator 2 $171.52 $175.29 $179.15 $183.09 $187.11 54151S IT System Administrator 3 $209.89 $214.50 $219.22 $224.05 $228.98 54151S IT Technical Architect 1 $209.89 $214.50 $219.22 $224.05 $228.98

54151S IT Technical Writer $117.25 $119.83 $122.46 $125.16 $127.91 54151S IT Training Specialist $108.77 $111.16 $113.61 $116.11 $118.66 54151S IT Web Designer $155.44 $158.86 $162.35 $165.92 $169.57 54151S IT Agile Coach $201.48 $205.91 $210.44 $215.07 $219.80 54151S IT Application Architect 2 $174.65 $178.50 $182.42 $186.44 $190.54 54151S IT Application Architect 3 $201.48 $205.91 $210.44 $215.07 $219.80 54151S IT Business Analyst 2 $171.75 $175.52 $179.39 $183.33 $187.37 54151S IT Business Analyst 3 $199.79 $204.19 $208.68 $213.27 $217.97 54151S IT Consultant 1 $122.17 $124.85 $127.60 $130.41 $133.28 54151S IT Consultant 2 $163.64 $167.24 $170.92 $174.68 $178.53 54151S IT Consultant 3 $199.50 $203.88 $208.37 $212.95 $217.64 54151S IT Customer Service and Support Manager 3 $125.63 $128.39 $131.22 $134.10 $137.05

54151S IT Customer Service and Support Supervisor 2 $95.78 $97.89 $100.04 $102.24 $104.49

54151S IT Customer Service and Support Technician 3 $95.78 $97.89 $100.04 $102.24 $104.49

54151S IT Data Architect $201.48 $205.91 $210.44 $215.07 $219.80 54151S IT Database Administrator 2 $149.22 $152.51 $155.86 $159.29 $162.79 54151S IT Database Administrator 3 $176.96 $180.85 $184.83 $188.90 $193.05 54151S IT Engineer 2 $138.56 $141.61 $144.73 $147.91 $151.17 54151S IT Engineer 3 $173.52 $177.33 $181.24 $185.22 $189.30 54151S IT Enterprise Architect $238.49 $243.74 $249.10 $254.58 $260.18 54151S IT Functional Specialist 1 $128.51 $131.34 $134.23 $137.18 $140.20 54151S IT Functional Specialist 2 $145.19 $148.38 $151.65 $154.98 $158.39 54151S IT Functional Specialist 3 $195.53 $199.84 $204.23 $208.73 $213.32 54151S IT Help Desk Manager $127.30 $130.10 $132.97 $135.89 $138.88 54151S IT Network Administrator $156.98 $160.44 $163.96 $167.57 $171.26 54151S IT Operations Manager $120.14 $122.78 $125.48 $128.24 $131.07 54151S IT Program Analyst $118.26 $120.86 $123.52 $126.24 $129.01 54151S IT Programmer 2 $139.14 $142.21 $145.33 $148.53 $151.80 54151S IT Programmer 3 $190.35 $194.54 $198.82 $203.20 $207.67 54151S IT Quality Assurance Specialist $149.22 $152.51 $155.86 $159.29 $162.79 54151S IT Scrum Master $109.41 $111.82 $114.28 $116.79 $119.36 54151S IT Security Specialist 2 $149.22 $152.51 $155.86 $159.29 $162.79 54151S IT Security Specialist 3 $201.48 $205.91 $210.44 $215.07 $219.80 54151S IT Storage Administrator $149.22 $152.51 $155.86 $159.29 $162.79 54151S IT Subject Matter Expert $238.49 $243.74 $249.10 $254.58 $260.18 54151S IT System Administrator 2 $164.66 $168.29 $171.99 $175.77 $179.64 54151S IT System Administrator 3 $201.48 $205.91 $210.44 $215.07 $219.80

54151S IT Technical Architect 1 $201.48 $205.91 $210.44 $215.07 $219.80 54151S IT Technical Writer $112.22 $114.69 $117.22 $119.79 $122.43 54151S IT Training Specialist $104.12 $106.41 $108.75 $111.14 $113.59 54151S IT Web Designer $149.22 $152.51 $155.86 $159.29 $162.79

SCA/SCLS Matrix SCLS Eligible Contract Labor Category/Fixed Price Service

SCLS Equivalent Code Title WD Number

Applications Programmer I 14071 - Computer Programmer I 2015-4281

Computer Operator I 14041 - Computer Operator I 2015-4281

Computer Operator II 14042 - Computer Operator II 2015-4281

Computer Operator III 14043 - Computer Operator III 2015-4281

Computer Operator IV 14044 - Computer Operator IV 2015-4281

Computer Operator V 14045 - Computer Operator V 2015-4281

General Clerk I 01111 - General Clerk I 2015-4281

General Clerk II 01112 - General Clerk II 2015-4281

General Clerk III 01113 - General Clerk III 2015-4281

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Labor Category Descriptions

Labor Category Description Key Words Minimum Education

Minimum Years of Experience

ACCS Analyst/Designer

Reviews, analyzes, and evaluates business systems and user needs.

Formulates systems to parallel overall business strategies. Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required.

Works under immediate supervision.

Typically reports to a manager.

analyst, design Bachelor's 10

ACCS Analyst/Developer I

Reviews, analyzes, and evaluates business systems and user needs.

Formulates systems to parallel overall business strategies. Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required.

Works under immediate supervision.

Typically reports to a manager.

developer None 4

ACCS Analyst/Developer

III

Reviews, analyzes, and evaluates business systems and user needs.

Formulates systems to parallel overall business strategies. Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required.

Works under immediate supervision.

Typically reports to a manager.

developer, analyst H.S. 6

ACCS Applications Programmer

Assists in design and coding of software product components, units, and modules according to detailed specifications. Participates in analysis and development of test plans. Tests assigned components and units.

Provides test results and recommends corrections to senior developers.

programmer, application H.S. 2

ACCS Applications Programmer IV

Develops technical designs and specifications for software products.

Researches and integrates design strategies, product specifications, development schedules, and user expectations into product capabilities.

Uses software development technologies and tools to build, test, and maintain product modules, components, and subsystems. Provides technical leadership to lower-level

Programmer, application Bachelor's 7 developers. Require interaction with customers, vendors, and external development partners. May provide product demonstrations and participate in trade shows and seminars.

ACCS Applications Programmer V

Oversees technical design, development, and implementation of large projects and/or major software products and systems. Assists in defining architecture requirements and establishing standards for design and development. Consults with management and customers regarding product feasibility and viability of product plans and designs. Factors emerging technologies and product supportability into design and implementation. Provides product demonstrations and participates in trade shows, seminars, industry panels, and user group meetings. Interacts with customers regarding strategies, requirements, problem solving, and support. This is normally the senior non-management developer level. Serves as primary technical resource to development team. May act as a team leader in prioritizing group tasks, determining individual assignments, and reviewing work of lower-level developers. Require interaction with customers, vendors, and external development partners.

programmer, application Bachelor's 10

ACCS Business Systems Analyst I

Reviews, analyzes, and evaluates business systems and user needs.

Formulates systems to parallel overall business strategies. Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required.

Works under immediate supervision.

Typically reports to a manager.

analyst, system, business Bachelor's 2

ACCS Business Systems Analyst II

Reviews, analyzes, and evaluates business systems and user needs.

Formulates systems to parallel overall business strategies. Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required.

Works u analyst, system, business Bachelor's 3

ACCS Business Systems Analyst V

Reviews, analyzes, and evaluates business systems and user needs.

Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. May lead and direct the work of others. May report directly to a project lead or manager.

analyst, system, business Bachelor's 10

ACCS Computer Systems Analyst I

Analyzes information requirements.

Evaluates analytical, and systematically problems of workflow. Organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Defines the problem, and develops system requirements and program specifications from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

analyst, computer, system

Associate's 2

ACCS Computer Systems Analyst II

Analyzes and develops computer software possessing a wide range of capabilities, including numerous Engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion.

Analyzes user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, analyze proposed system modifications, upgrades and new COTS. Analyzes the problem and the information to be processed. Defines the problem, and analyst, computer, system

Bachelor's 1 develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

ACCS Computer Systems Analyst III

Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives.

Provides daily supervision and direction to support staff.

analyst, computer, system

Bachelor's 5

ACCS Computer Systems Analyst IV

Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations.

Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

analyst, computer, system

Bachelor's 8

ACCS Computer Systems Analyst V

Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design analyst, computer, Bachelor's 10 concept and to user standards, and for progress in accordance with schedules.

Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations.

Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

ACCS Customer Service Representative I

Serve as the primary point of contact in a customer contact center (also referred to as a customer interaction center or e-contact center). Must be able to interact with customers utilizing all channels of communications including voice, e-mail, Web and fax. Must be able to utilize the IT and telecommunications tools in the contact center including Automatic Call Distributor (ACD), Interactive Voice Response (IVR), Web collaborative browsing, Web chats, CRM software, fax-on-demand, and fax- back. Must be able to answer detail questions and solve problems utilizing the knowledgebase, CRM database, and other online tools. Must be able to manage the customer interaction by navigating a Web site, searching online databases, and transferring/conferencing the call utilizing the features of the TDM or VoIP telephone instrument.

represenatative H.S. 2

ACCS Customer Service Representative II

Serve as the primary point of contact in a customer contact center (also referred to as a customer interaction center or e-contact center). Must be able to interact with customers utilizing all channels of communications including voice, e-mail, Web and fax. Must be able to utilize the IT and telecommunications tools in the contact center including Automatic Call Distributor (ACD), Interactive Voice Response (IVR), Web collaborative browsing, Web chats, CRM software, fax-on-demand, and fax- back. Must be able to answer detail questions and represenatative H.S. 2 solve problems utilizing the knowledgebase, CRM database, and other online tools. Must be able to manage the customer interaction by navigating a Web site, searching online databases, and transferring/conferencing the call utilizing the features of the TDM or VoIP telephone instrument.

ACCS Customer Service Representative III

Serve as the primary point of contact in a customer contact center (also referred to as a customer interaction center or e-contact center). Must be able to interact with customers utilizing all channels of communications including voice, e-mail, Web and fax. Must be able to utilize the IT and telecommunications tools in the contact center including Automatic Call Distributor (ACD), Interactive Voice Response (IVR), Web collaborative browsing, Web chats, CRM software, fax-on-demand, and fax-back. Must be able to answer detail questions and solve problems utilizing the knowledgebase, CRM database, and other online tools. Must be able to manage the customer interaction by navigating a Web site, searching online databases, and transferring/conferencing the call utilizing the features of the TDM or VoIP telephone instrument.

represenatative H.S. 4

ACCS Customer Service Representative IV

Serve as the primary point of contact in a customer contact center (also referred to as a customer interaction center or e-contact center). Must be able to interact with customers utilizing all channels of communications including voice, e-mail, Web and fax. Must be able to utilize the IT and telecommunications tools in the contact center including Automatic Call Distributor (ACD), Interactive Voice Response (IVR), Web collaborative browsing, Web chats, CRM software, fax-on-demand, and fax-back. Must be able to answer detail questions and solve problems utilizing the knowledgebase, CRM database, and other online tools. Must be able to manage the customer interaction by represenatative H.S. 7 navigating a Web site, searching online databases, and transferring/conferencing the call utilizing the features of the TDM or VoIP telephone instrument.

ACCS Database Administrator I

Plans and coordinates administration of one or larger, centralized databases.

Reviews database design and integration of host systems and makes recommendations for enhancements and improvements. Ensures accurate, appropriate, and effective use of data, including database structure, documentation, and operational guidelines. Performs audits to ensure accuracy and proper use of data in tables, applications, and supporting dictionaries. Trains users and responds to requests for assistance. Monitors utilization and transaction activity.

Prepares and/or reviews activity and performance reports. May establish maintain security and integrity controls.

Serves as liaison between users and technical staff.

administrator, database Bachelor's 2

ACCS Database Administrator II

Provides technical direction for database design, maintenance, and administration. Evaluates and recommends available DBMS products after matching user requirements with system capabilities. Develops and formulates standards, procedures, and convention for database use.

Determines file organization, indexing methods, and security procedures for specific user applications. Works with technical/programming staff to ensure database security from accidental or intentional loss or damage.

administrator, database Bachelor's 4

ACCS Database Administrator IV

Provides technical direction for database design, maintenance, and administration. Evaluates and recommends available DBMS products after matching user requirements with system capabilities. Develops and formulates standards, procedures, and convention for database use.

Determines file organization, indexing methods, and security procedures for specific user applications. Works with technical/programming staff to ensure administrator, database Bachelor's 8 database security from accidental or intentional loss or damage.

ACCS

Hardware/Software Technician I

Provides technical assistance and training to system users. Responds to users' requests for assistance by phone and in person. May staff a help desk or information center. Installs and modifies personal computer and network hardware and software.

Diagnoses hardware, software and operator problems and takes remedial actions or recommends procedural changes. May install and configure peripheral equipment such as monitors, keyboards, printers, and disk drives.

May load and configure operating systems and applications such as word processing, database, and spreadsheet programs. Experience Requirements:

None to two years related experience.

technican, hardware, software

H.S. 2

ACCS

Hardware/Software Technician II

Provides technical assistance and training to system users. Responds to users' requests for assistance by phone and in person. May staff a help desk or information center. Installs and modifies personal computer and network hardware and software.

Diagnoses hardware, software and operator problems and takes remedial actions or recommends procedural changes. May install and configure peripheral equipment such as monitors, keyboards, printers, and disk drives.

May load and configure operating systems and applications such as word processing, database, and spreadsheet programs.

technican, hardware, software

H.S. 3

ACCS

Hardware/Software Technician III

Evaluates, tests, installs, and modifies networked and stand-alone personal computer and workstation systems and applications. Evaluates and tests vendor-supplied software packages to determine compatibility with existing systems, ease of use and maintenance, and suitability for organization's needs.

Consults with users to determine best hardware and software configurations to meet requirements. Enters commands into computer or network to place new programs in production technican, hardware, software

Bachelor's 1 status and upgrade existing programs.

May direct the workflow of others.

ACCS

Hardware/Software Technician IV

Evaluates, tests, installs, and modifies networked and stand-alone personal computer and workstation systems and applications. Evaluates and tests vendor-supplied software packages to determine compatibility with existing systems, ease of use and maintenance, and suitability for organization’s needs.

Consults with users to determine best hardware and software configurations to meet requirements. Enters commands into computer or network to place new programs in production status and upgrade existing programs.

May supervise a department.

technician, hardware, software

Bachelor's 4

ACCS

Hardware/Software Technician V

Supervises PC/Network Support Specialists in support of employer's networked and stand-alone computer users and systems. May supervise a "help desk" or call center. Plans and implements operating system and applications software upgrades and modifications. Supervises testing, installation, and setup of new hardware and software. Ensures employer's compliance with contracts and copyrights. Maintains logs and records. Periodically analyzes user requests for service, breakdowns, and malfunctions and recommends appropriate changes in procedures and operations. Recommends new computers and equipment. May analyze user need for training and carry out or secure training as appropriate.

technician, hardware, software

Bachelor's 7

ACCS Help Desk Specialist I

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution.

Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required. Works under immediate supervision. Typically reports to a supervisor or manager.

help, desk, support, specialist

Associate's 2

ACCS Help Desk Specialist II

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution.

Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required. Works under immediate supervision. Typically reports to a supervisor or manager.

help, desk, support, specialist

Associate's 2

ACCS Help Desk Specialist III

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution.

Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required. Works under immediate supervision. Typically reports to a supervisor or manager help, desk, support, specialist

Associate's 5

ACCS Help Desk Specialist IV

Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. May lead and direct the work of others. Typically reports to a supervisor or manager.

help, desk, support, specialist

Associate's 7

ACCS Help Desk Specialist V

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. May lead and direct the work help, desk, support, specialist

Associate's 10 of others. Typically reports to a supervisor or manager.

ACCS Installation and/or Post-installation Support

Provides installation and or post installation support installation, support Associate's 5

ACCS Network Administrator I

Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a host server. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Backs up files as required.

May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management requests for information.

Although the incumbent may be a resident expert for applications running on department-wide LAN or for the entire computer system in a smaller enterprise, complex hardware and software applications are typically maintained by other professional staff or by vendors.

administrator, network

Vendor-supplied training

ACCS Network Administrator II

Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a host server. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Backs up files as required.

May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management requests for information.

Although the incumbent may be a resident expert for applications running on department-wide LAN or for the entire computer system in a smaller enterprise, complex hardware and software applications are typically maintained by other professional staff or by vendors.

administrator, network

Vendor-supplied training

ACCS Network Administrator III

Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a administrator, network Bachelor's 5 host server. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Backs up files as required.

May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management requests for information.

Although the incumbent may be a resident expert for applications running on department-wide LAN or for the entire computer system in a smaller enterprise, complex hardware and software applications are typically maintained by other professional staff or by vendors. Usually is supervising or leading junior Network Administrators in these areas of responsibility.

ACCS Network Administrator IV

Maintains data files and control procedures for a system of networked personal computers or for a group of desktop computers linked to a host server of greater complexity than the type of network maintained by Network Administrator III. Responsible for system security and data integrity.

Assigns passwords and monitors use of resources. Backs up files as required.

May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management requests for information.

Although the incumbent may be a resident expert for applications running on department-wide LAN or for the entire computer system in a smaller enterprise, complex hardware and software applications are typically maintained by other professional staff or by vendors. Usually is supervising or leading junior Network Administrators in these areas of responsibility.

administrator, network Bachelor's 7

ACCS Network Administrator V

Maintains data files and control procedures for a system of networked personal computers or for a group of desktop computers linked to a host server of greater complexity than the type of network maintained by Network Administrator III. Responsible for system security and data integrity.

Assigns passwords and monitors use of resources. Backs up files as required.

engineer, network Bachelor's 10

May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management requests for information.

Although the incumbent may be a resident expert for applications running on department-wide LAN or for the entire computer system in a smaller enterprise, complex hardware and software applications are typically maintained by other professional staff or by vendors. Usually is supervising or leading junior Network Administrators in these areas of responsibility.

ACCS Network Engineer

Provides technical support in the installation and maintenance of employer or customer's Local Area Network (LAN). Assist in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems.

Monitors data communications to ensure that network is available to all users.