0003Combinedquestions.doc

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Integrated Telecommunication Services for Alaska State Wide Federal contract opportunity
Solicitation number
GS10T07ECP0003
Issued by
General Services Administration Federal Acquisition Service Management Services Center

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Solicitation No. GS10T07ECP0003

Telecommunication Services for Alaska State Wide

Industry Questions and GSA R10 Responses

Questions:

1. Attachment J: If our intent is to provide a pricing schedule for each city identified in the RFP listing all services that ACS can provide, but then indicate as N/A those services not commercially available in a particular city, is this compliant with the intent of the RFP?

GSA Response: See Section L.13.4.1

2. B.4: By intra-lata do you mean services that are offered within the identified cities only (i.e., no city to city services)?

GSA Response: No. See Section C.1.1, paragraph 2.

3. C.1.1, C.2.1.1: What if no facilities are available at a specific address but the city/area is generally served? Is that equivalent to commercially unavailable?

GSA Response: See Section L.13.4.1

4. C.2.1.1.a: If one or two items of the minimum feature set are commercially unavailable in a market, will this be allowed?

GSA Response: See Section C.2.1.1.

5. C.2.1.1.a.3: What is meant by Consultation Hold?

GSA Response: Brief Hold.

6. C.2.1.1.a.12: Is CallerID synonymous with either Calling Number and/or Calling Name display?

GSA Response: Yes.

7. C.2.1.1.b.13: What is meant by vanity number?

GSA Response: Refer to Newton’s Telecom Directory.

8. C.2.1.1.b.16: What is meant by malicious call trace? Is this equivalent to Malicious Call Hold whereby a trace can be performed?

GSA Response: Yes.

9. C.2.1.2.a: If one or two items of the minimum feature set are commercially unavailable in a market, will this be allowed?

GSA Response: Yes.

10. C.2.2: Is it possible to get further explanation of this desired feature set. Is a call flow diagram available to document what is being requested?

GSA Response: Class of Service.

11. C.2.4: Is the expectation that the toll free voice product or will GSA provide the toll free number? Is a local number per city an acceptable alternative?

GSA Response: GSA will NOT provide the toll free number. A local number per city is an acceptable alternative.

12. C.2.4: Please define branches. Is this a key press or a sub-menu?

GSA Response: Key press.

13. C.2.4: What is the intent to fully integrate voice mail? Are there specifications of a government owned voice mail system available to evaluate integration options?

GSA Response: At this time there are no government owned voice mail systems. The government will notify the contractor in advance of such installation with the type of equipment to evaluate integration options.

14. C.2.9: Does a monthly update of the toll call file for ftp meet the expectations of the RFP?

GSA Response: See Section F.6, page 29.

15. C.3.A and C.3.B: Are there sample report formats available for these items?

GSA Response: Not at this time.

16. C.3.B: What equipment is a part of this RFP that would require management system reporting?

GSA Response: Monthly Invoice/billing.

17. C.7.1: Is the COTR for statewide services the same individual handling Anchorage and Juneau services?

GSA Response: Yes.

18. L.13.4.3 "Changes in the Tariff or taxes will be changed annually.": As regulatory fees and access charges such as Pre-subscribed Inter-exchange Carrier Charges (PICC), Universal Service Fund (USF), universal connectivity charges, and End User Common Line (EUCL) charges are typically set by regulations not entirely under the control of a carrier, does this annual change apply to these regulatory fees and access charges?

GSA Response: See Section L.13.4.3, paragraph 3.

19. L.13.4.4 Note: does this restriction exclude additions for services not listed?

GSA Response: No.

The following are questions about the information provided in Attachment J.2 Location Profiles:

20. Column J is listed as “FB’s”. What does this abbreviation stand for?

GSA Response: Individual Business Line CLIN 001A (001AN).

21. On Page 1 of this section we see 1 PRI for 605 W 4th Ave but the total number of PRI's for Anchorage sites on page 2 shows 101. Please confirm the number of PRI's for Anchorage?

GSA Response: The correct total for PRI on page 2 is corrected to read (1).

22. Also on Page 2 it shows 34 PRI's at 3000 Vintage Blvd in Juneau. Please confirm that is an accurate number?

GSA Response: The correct total for PRI on page 2 is corrected to read (1).

23. Under column "T1's", does that indicate a voice T1 (Digital Switched Service) or a point to point T1? If it refers to a point to point T1 then GCI would need to know the "other" end point.

GSA Response: Each of the T-1’s referenced in Attachment J.2 are point to point. The CLEC or ILEC in each city would be the other end.

24. Is a 1FB a Business Simple Line?

GSA Response: Individual Business Line CLIN 001A (001AN).

25. The total for PRI lines on page is 2 is 101. Should that be one (1)?

GSA Response: The correct total for PRI on page 2 is corrected to read (1).

26. Can you provide us with the make and model of the PBX the PRI terminates into. Who maintains this system?

GSA Response: The PRI’s listed in Attachment J.2 terminate with the CLEC or ILEC for that particular city.

27. Are the T-1’s referenced in this attachment point to point circuits? If so what is the address of the other end?

GSA Response: Each of the T-1’s referenced in Attachment J.2 are point to point circuits. The CLEC or ILEC in each city would be the other end.

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