Final RFP 06-29-20.pdf

CODE

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PAGE(S)

until local time

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A

X B

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F 203 - 216

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X H 220

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA

FAR (48 CFR) 53.214(c)

1 220

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS

SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

HC1028 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 25

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

26 - 107

J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

109 - 111

112 - 117 X K

REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 118 - 127 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) 128 - 155 X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIO NS AND INSTRUCTIO NS

PART III - LIST O F DO CUMENTS, EXHIBITS AND O THER ATTACHMENTS

156 - 201

PART II - CO NTRACT CLAUSES

DISA/DITCO-SCOTT-PL83

2300 EAST DRIVE

SCOTT AFB IL 62225-5406

FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

29 Jun 2020

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

HC102819R0009

Section B - Supplies or Services and Prices

SECTION B

This solicitation is for full and open competition. One Task Order (TO) is included in this solicitation and is anticipated to be awarded with the base IDIQ contract. TO 0001 provides operations, maintenance, administration, and management support to USAFCENT A6, the 379th Expeditionary Communication Squadron, and the Office of the Defense Representative, Pakistan remote office. Note: TO 0001 is a tracking number used only for the solicitation. At award, different TO numbers (e.g., HC1028-21-F-XXXX) will be assigned.

B.1 CONTRACT MINIMUM AND MAXIMUM VALUE

a. The Communications Technical Support Services (CTSS) IV contract will provide communications systems acquisition, integration, installation, operations & maintenance (O&M) in support of United States Air

Force Central Command (USAFCENT) deployed mission requirements.

b. This is an IDIQ contract against which it is planned to award task orders utilizing cost-plus-fixed-fee

(CPFF) and cost reimbursement-type (CR) line items, in accordance with Federal Acquisition Regulation

(FAR) Subpart 16.5 - Indefinite Delivery Contracts.

c. The guaranteed minimum amount is $5,000.00 for the overall IDIQ contract, including all option periods. The minimum guaranteed amount will be satisfied via a task order issued at contract award.

d. Maximum Contract Value: The total amount of all orders placed against the contract resulting from this solicitation shall not exceed $600,000,000.00 over a 5-year period, distributed as follows:

1-year (12 months) base period and four 1-year (12-months each) option periods.

B.2 INCORPORATION OF PROPOSED COST FIXED FEE CEILING

The offeror’s proposed pricing for TO 0001 and labor rate tables shall be incorporated into the contract as attachments to Section B, provided in attachments under L7. The established burdened labor rates rates minus fee proposed in the Pricing Template will be utilized for the establishment of target costs and/or estimated cost ceilings for all future actions and task orders against the IDIQ. Profit/fee is not allowed on costs that exceed target costs and/or estimated cost ceilings developed by use of rates identified in the Schedule of Rates below.

Fee proposed in the development of CPFF CLINS in TO 0001 will be used to establish the base contract’s maximum fee authorized for all CPFF TOs and CLINs. The proposed fee shall not exceed statutory limitations imposed by 10

U.S.C. 2306(d), 41 U.S.C. 3905 and further defined in FAR 15.404-4(c)(4)(i)(c). After award, fee applied to subsequent TOs will be evaluated further to determine if the proposed fee is commensurate with the level of risk assumed in the TO effort.

B.3 COST/PRICE RESTRICTIONS

The Government will not reimburse the contractor for proposal preparation costs in response to this solicitation nor for future proposals prepared in response to future contract actions under this IDIQ contract.

B.4 OTHER DIRECT COSTS (ODCs) Profit and/or fixed fee are not allowed on ODCs. ODCs shall be authorized by the Government Program Manager

(G-PM)(who is appointed in the DISA Instruction “Points of Contact” and the SOW), or contracting officer’s representative (COR), in writing, prior to performance, and travel will be paid in accordance with (IAW) FAR

31.205-46, unless otherwise specified.

For CR ODC estimates, the contractor may be provided a Government estimate in future TO requests for proposals

(RFPs) for travel, materials, equipment, and outside the continental United States (OCONUS) allowances (as defined by the Department of State guidelines) that are incidental to the services being performed. The cost of general purpose items required for the conduct of the contractor’s normal business operations will not be considered an allowable ODC in the performance of this contract. These EXACT amounts include all markups and burdens allowed by the contract and shall not be adjusted based upon independent decisions regarding actual anticipated costs. Should there be additional ODCs related to labor necessary to execute to the contract requirements, these costs must be SEPARATELY identified and shall be included in the offeror's total evaluated price proposal as

"additional ODCs" in future task order proposals. The proposed additional ODCs must be broken out in sufficient detail to identify the methodology and include the supporting documents employed to derive the proposed costs.

Additional ODCs that are not proposed, or otherwise not adequately substantiated, will be considered unallowable costs, and under no circumstance will they be reimbursed to the contractor on future task orders.

B.5 PROGRAM MANAGEMENT SUPPORT COSTS AND OTHER INDIRECT COSTS

Contract-level program management support costs shall be included within the fully-burdened labor category rates and encompass support for contract-level management, reporting requirements, and related travel and meeting attendance costs associated with the contractor's program management staff, as it relates to overall management of

CTSS IV. As a result, these program management support costs are allocated as an indirect expense and may not be charged directly to any task order. These “program management” support costs are differentiated from individual task order “Program Manager” and “Project Manager” support costs, which are billed as hourly labor rates against individual task orders for direct support to the effort performed under those task orders. This will result in direct billings at the task order level for labor hours in the “Program Manager” and “Project Manager” categories, to specifically support program or project management for the task order. Indirect costs shall consist of incurred costs identified with two or more cost objectives. These include, but are not limited to, costs such as fringe (bonuses), general and administrative (G&A), overhead, and executive salaries (as described above).

B.6 CONTRACT TYPES

This contract will be a hybrid contract type, primarily containing CPFF and CR Contract Line Item Numbers

(CLINS). For initial orders, all CLINs for labor will be CPFF. All CLINs for travel and ODCs will be CR type.

Future task orders may utilize other contract types. Contract rates may be used to determine fair and reasonable pricing for other contract types on future orders.

B.7 DISINCENTIVES TO FIXED FEE

The Government will review the contractor's performance, based on the Quality Assurance Surveillance Plan

(QASP) objectives. The Government will make determinations for option period awards, based on contract performance, as measured by the QASP and other inputs, as well as, other considerations. The contractor is incentivized to earn favorable Government reviews to support continuation of similar work and to support contract awards with other Government agencies seeking DISA's input on contractor's past performance.

The contractor may be subject to a decrement of up to 50 percent of their total proposed fixed fee when staffing levels fall below levels defined in each Task Order Statement of Work (SOW). Vacancies shall not fall below the required percentage for a specified amount of time. These parameters will be set by the Task Order-level SOW.

When the fill rate falls below the Task Order level parameters, contractor will initially be decremented the 10 percent of their total fixed fee for that year of performance. Further decrements of 5 percent will be added for each additional period that the fill rate stays below the specified amount. This decrement will be executed by a deduction of the fixed fee from the final invoice of the year of the contract. If the fill rate is not improved, the Government will continue decrementing the fixed fee at the schedule indicated up to 50 percent of the proposed fixed fee. A sample schedule is outlined below.

Sample:

If the estimated cost of the labor for the base period is $100,000.00, and the fixed fee is 10 percent ($10,000.00), $5,000.00 of the fixed fee will be on the schedule for payment in the last invoice of the period. For the purposes of the example, we will say the Task Order SOW states the fill rate may not fall below 87 percent for longer than four consecutive weeks. If the fill rate falls below 87 percent for more than four consecutive weeks, the Government will decrement $1,000.00. For each consecutive 4-week period, an additional $500.00 (or 5 percent) of the fee can be decremented, as outlined in the table below. If performance improves but then falls below 87 percent for four consecutive weeks during another part of the period of performance (PoP), the contract will be subject to another 5 percent decrement. If the fill rate does not fall below 87 percent for more than four weeks, the $5,000.00 will be paid to the contractor on the last invoice for that year of performance.

Time Period Below Fill Rate Decrement

Proposed Fixed

Fee

$ 10,000.00

Initial Four Weeks $1,000.00 $ 9,000.00

Four Additional Weeks $500 $ 8,500.00

Four Additional Weeks $500 $ 8,000.00

Four Additional Weeks $500 $ 7,500.00

Four Additional Weeks $500 $ 7,000.00

Four Additional Weeks $500 $ 6,500.00

Four Additional Weeks $500 $ 6,000.00

Four Additional Weeks $500 $ 5,500.00

Four Additional Weeks $500 $ 5,000.00

Fixed Fee Allowable to

Contractor $ 5,000.00

Implementation:

When the fill rate initially falls below 87 percent, the Government will issue a written warning to the contractor, notifying them that the fill rate is being monitored. The Government will verify all staffing levels with subject matter experts (SMEs) in each location. After four weeks, if the fill rate is not improved, the Government will issue a letter explaining the decrement amount that will be applied on the final invoice. If performance improves for a period of time, but then falls below 87 percent again for four consecutive weeks, a 5 percent decrement will apply.

B.8 OCONUS LABOR

The contractor is required to work OCONUS (CLIN x001/x006). Labor shall be IAW the following:

a. The U.S. Department of State’s Bureau of Administration, Office of Allowances, publishes quarterly report indexes of living costs abroad, per diem rate maximums, quarter’s allowances, hardship differentials, and danger pay allowances.

b. The Department of State Standardized Regulations (DSSR) is the controlling agency for allowances and benefits available to all U.S. Government civilians assigned to foreign areas. Contractor civilians assigned to foreign areas may receive the allowances and benefits in the DSSR but shall not receive allowance and benefits in excess of those identified in the DSSR CLIN (x005).

For costs that are not specifically addressed in the DSSR, the Government will reimburse the contractor for reasonable, allowable, and allocable costs IAW FAR 31, Contract Cost Principles and Procedures, and other applicable Agency-specific regulatory supplements.

B.9 EMERGING REQUIREMENTS CLIN

For emerging requirements a cost reimbursable CLIN (non-fee bearing) has been included (CLIN x002). The purpose of this CLIN is to allow for immediate response by the contractor as approved and directed by the G-PM

(who is appointed in the DISA Instruction “Points of Contact” and the SOW) or COR. The purpose of this CLIN is to bridge the gap between the identification of an emergency until a negotiated acquisition can be executed. Fee for the work completed under this CLIN will be incorprated into the negotiated acquisition.

B.10 BONUS CLIN

The Bonus CLIN series (x004 CLINs) encourages offerors to propose a cost reimbursable amount of 2-10 percent of proposed labor costs. The purpose of this CLIN is to encourage offerors to prioritize employee retention. Offerors are encouraged to use other forms of retention as well. This should not be the only form of benefit offered to employees as part of the retention plan. Offerors are encouraged to offer comprehensive benefits. In addition to these bonuses, offerors must also comply with all host national labor laws with regards to benefits and leave.

SCHEDULE OF RATES

Base Period

LCAT # Labor Category

Gov Site Contractor Site

1 Program Manager

2 Project Manager

3 Project/Program Control Specialist

4 Quality Specialist

5 Administrative Assistant

6 Project Planner III

7 Project Planner II

8 Communication Planner

9 Communication Planning Assistant

10 Information Technology/Network Engineer

11 Radio Frequency (RF) Engineer

12 Telecommunication Engineer

13 AOR-Wide Communications Engineer

13a AOR-Wide Communications Engineer

14 Infrastructure Drafter/CAD Operator

15 Drafter/CAD Operator (Assistant)

16 Engineering Technician III

17 Engineering Technician II

18 Engineering Technician I

19 Web/Knowledge Management Specialist

20 System Administrator III

21 System Administrator II

22 System Administrator I

23 Help Desk Technician II

24 Help Desk Technician I

25 Switchboard Operator III

26 Switchboard Operator II

27 Switchboard Operator I

28 Client Support Technician

29 Video Teleconference Technician – Client level

30 Network Manager III

31 Network Manager II

32 Tech Control Facility Technician III

33 Tech Control Facility Technician II

34 Tech Control Facility Technician I

35 Circuit Actions Technician III

35a Circuit Actions Technician III

36 Circuit Actions Technician II

37 Telephone Technician III – (Strategic DSN Switch)

38 Telephone Technician II – (Strategic DSN Switch)

39 Telephone Technician I – (Strategic DSN Switch)

Telephone Technician III – (Defense Red Switch Network (DRSN))

Telephone Technician II – (Defense Red Switch

42 Video Teleconferencing (VTC) Bridge Technician III

43 Video Teleconferencing (VTC) Bridge Technician II

44 Video Teleconferencing (VTC) Technician III

45 Video Teleconferencing (VTC) Technician II

46 Information Assurance III

47 Information Assurance II

48 COMSEC/EKMS Manager

49 COMSEC/EKMS Custodian

50 Land Mobile Radio (LMR) Technician III

51 Land Mobile Radio (LMR) Technician II

52 Land Mobile Radio (LMR) Technician I

53 Satellite Technician III

54 Satellite Technician II

55 Satellite Technician I

56 Microwave Technician

57 Frequency Manager

58 Inside/Outside Cable Plant Technician III

59 Inside/Outside Cable Plant Technician II

60 Inside/Outside Cable Plant Technician I

61 Cable Television (CATV) Technician III

62 Cable Television (CATV) Technician II

63 Cable Television (CATV) Technician I

64 Squadron/AOR Supply Technician

65 Logistics Analyst III

66 Logistics Analyst II

67 Logistics Analyst I

68 Electronics Technician III

69 Electronics Technician II

Option Period 1

LCAT # Labor Category

Gov Site Contractor Site

1 Program Manager

2 Project Manager

3 Project/Program Control Specialist

4 Quality Specialist

5 Administrative Assistant

6 Project Planner III

7 Project Planner II

8 Communication Planner

9 Communication Planning Assistant

10 Information Technology/Network Engineer

11 Radio Frequency (RF) Engineer

12 Telecommunication Engineer

13 AOR-Wide Communications Engineer

13a AOR-Wide Communications Engineer

14 Infrastructure Drafter/CAD Operator

15 Drafter/CAD Operator (Assistant)

16 Engineering Technician III

17 Engineering Technician II

18 Engineering Technician I

19 Web/Knowledge Management Specialist

20 System Administrator III

21 System Administrator II

22 System Administrator I

23 Help Desk Technician II

24 Help Desk Technician I

25 Switchboard Operator III

26 Switchboard Operator II

27 Switchboard Operator I

28 Client Support Technician

29 Video Teleconference Technician – Client level

30 Network Manager III

31 Network Manager II

32 Tech Control Facility Technician III

33 Tech Control Facility Technician II

34 Tech Control Facility Technician I

35 Circuit Actions Technician III

35a Circuit Actions Technician III

36 Circuit Actions Technician II

37 Telephone Technician III – (Strategic DSN Switch)

38 Telephone Technician II – (Strategic DSN Switch)

39 Telephone Technician I – (Strategic DSN Switch)

44 Video Teleconferencing (VTC) Technician III

45 Video Teleconferencing (VTC) Technician II

46 Information Assurance III

47 Information Assurance II

48 COMSEC/EKMS Manager

49 COMSEC/EKMS Custodian

50 Land Mobile Radio (LMR) Technician III

51 Land Mobile Radio (LMR) Technician II

52 Land Mobile Radio (LMR) Technician I

53 Satellite Technician III

54 Satellite Technician II

55 Satellite Technician I

56 Microwave Technician

57 Frequency Manager

58 Inside/Outside Cable Plant Technician III

59 Inside/Outside Cable Plant Technician II

60 Inside/Outside Cable Plant Technician I

61 Cable Television (CATV) Technician III

62 Cable Television (CATV) Technician II

63 Cable Television (CATV) Technician I

64 Squadron/AOR Supply Technician

65 Logistics Analyst III

66 Logistics Analyst II

67 Logistics Analyst I

Option Period 2

Gov Site Contractor Site

1 Program Manager

2 Project Manager

3 Project/Program Control Specialist

4 Quality Specialist

5 Administrative Assistant

6 Project Planner III

7 Project Planner II

8 Communication Planner

9 Communication Planning Assistant

10 Information Technology/Network Engineer

11 Radio Frequency (RF) Engineer

12 Telecommunication Engineer

13 AOR-Wide Communications Engineer

13a AOR-Wide Communications Engineer

14 Infrastructure Drafter/CAD Operator

15 Drafter/CAD Operator (Assistant)

16 Engineering Technician III

17 Engineering Technician II

18 Engineering Technician I

19 Web/Knowledge Management Specialist

20 System Administrator III

21 System Administrator II

22 System Administrator I

23 Help Desk Technician II

24 Help Desk Technician I

25 Switchboard Operator III

26 Switchboard Operator II

27 Switchboard Operator I

28 Client Support Technician

29 Video Teleconference Technician – Client level

30 Network Manager III

31 Network Manager II

32 Tech Control Facility Technician III

33 Tech Control Facility Technician II

34 Tech Control Facility Technician I

35 Circuit Actions Technician III

35a Circuit Actions Technician III

36 Circuit Actions Technician II

37 Telephone Technician III – (Strategic DSN Switch)

38 Telephone Technician II – (Strategic DSN Switch)

39 Telephone Technician I – (Strategic DSN Switch)

44 Video Teleconferencing (VTC) Technician III

45 Video Teleconferencing (VTC) Technician II

46 Information Assurance III

47 Information Assurance II

48 COMSEC/EKMS Manager

49 COMSEC/EKMS Custodian

50 Land Mobile Radio (LMR) Technician III

51 Land Mobile Radio (LMR) Technician II

52 Land Mobile Radio (LMR) Technician I

53 Satellite Technician III

54 Satellite Technician II

55 Satellite Technician I

56 Microwave Technician

57 Frequency Manager

58 Inside/Outside Cable Plant Technician III

59 Inside/Outside Cable Plant Technician II

60 Inside/Outside Cable Plant Technician I

61 Cable Television (CATV) Technician III

62 Cable Television (CATV) Technician II

63 Cable Television (CATV) Technician I

64 Squadron/AOR Supply Technician

65 Logistics Analyst III

66 Logistics Analyst II

67 Logistics Analyst I

Option Period 3

Gov Site Contractor Site

1 Program Manager

2 Project Manager

3 Project/Program Control Specialist

4 Quality Specialist

5 Administrative Assistant

6 Project Planner III

7 Project Planner II

8 Communication Planner

9 Communication Planning Assistant

10 Information Technology/Network Engineer

11 Radio Frequency (RF) Engineer

12 Telecommunication Engineer

13 AOR-Wide Communications Engineer

13a AOR-Wide Communications Engineer

14 Infrastructure Drafter/CAD Operator

15 Drafter/CAD Operator (Assistant)

16 Engineering Technician III

17 Engineering Technician II

18 Engineering Technician I

19 Web/Knowledge Management Specialist

20 System Administrator III

21 System Administrator II

22 System Administrator I

23 Help Desk Technician II

24 Help Desk Technician I

25 Switchboard Operator III

26 Switchboard Operator II

27 Switchboard Operator I

28 Client Support Technician

29 Video Teleconference Technician – Client level

30 Network Manager III

31 Network Manager II

32 Tech Control Facility Technician III

33 Tech Control Facility Technician II

34 Tech Control Facility Technician I

35 Circuit Actions Technician III

35a Circuit Actions Technician III

36 Circuit Actions Technician II

37 Telephone Technician III – (Strategic DSN Switch)

38 Telephone Technician II – (Strategic DSN Switch)

39 Telephone Technician I – (Strategic DSN Switch)

44 Video Teleconferencing (VTC) Technician III

45 Video Teleconferencing (VTC) Technician II

46 Information Assurance III

47 Information Assurance II

48 COMSEC/EKMS Manager

49 COMSEC/EKMS Custodian

50 Land Mobile Radio (LMR) Technician III

51 Land Mobile Radio (LMR) Technician II

52 Land Mobile Radio (LMR) Technician I

53 Satellite Technician III

54 Satellite Technician II

55 Satellite Technician I

56 Microwave Technician

57 Frequency Manager

58 Inside/Outside Cable Plant Technician III

59 Inside/Outside Cable Plant Technician II

60 Inside/Outside Cable Plant Technician I

61 Cable Television (CATV) Technician III

62 Cable Television (CATV) Technician II

63 Cable Television (CATV) Technician I

64 Squadron/AOR Supply Technician

65 Logistics Analyst III

66 Logistics Analyst II

67 Logistics Analyst I

Option Period 4

Gov Site Contractor Site

1 Program Manager

2 Project Manager

3 Project/Program Control Specialist

4 Quality Specialist

5 Administrative Assistant

6 Project Planner III

7 Project Planner II

8 Communication Planner

9 Communication Planning Assistant

10 Information Technology/Network Engineer

11 Radio Frequency (RF) Engineer

12 Telecommunication Engineer

13 AOR-Wide Communications Engineer

13a AOR-Wide Communications Engineer

14 Infrastructure Drafter/CAD Operator

15 Drafter/CAD Operator (Assistant)

16 Engineering Technician III

17 Engineering Technician II

18 Engineering Technician I

19 Web/Knowledge Management Specialist

20 System Administrator III

21 System Administrator II

22 System Administrator I

23 Help Desk Technician II

24 Help Desk Technician I

25 Switchboard Operator III

26 Switchboard Operator II

27 Switchboard Operator I

28 Client Support Technician

29 Video Teleconference Technician – Client level

30 Network Manager III

31 Network Manager II

32 Tech Control Facility Technician III

33 Tech Control Facility Technician II

34 Tech Control Facility Technician I

35 Circuit Actions Technician III

35a Circuit Actions Technician III

36 Circuit Actions Technician II

37 Telephone Technician III – (Strategic DSN Switch)

38 Telephone Technician II – (Strategic DSN Switch)

39 Telephone Technician I – (Strategic DSN Switch)

44 Video Teleconferencing (VTC) Technician III

45 Video Teleconferencing (VTC) Technician II

46 Information Assurance III

47 Information Assurance II

48 COMSEC/EKMS Manager

49 COMSEC/EKMS Custodian

50 Land Mobile Radio (LMR) Technician III

51 Land Mobile Radio (LMR) Technician II

52 Land Mobile Radio (LMR) Technician I

53 Satellite Technician III

54 Satellite Technician II

55 Satellite Technician I

56 Microwave Technician

57 Frequency Manager

58 Inside/Outside Cable Plant Technician III

59 Inside/Outside Cable Plant Technician II

60 Inside/Outside Cable Plant Technician I

61 Cable Television (CATV) Technician III

62 Cable Television (CATV) Technician II

63 Cable Television (CATV) Technician I

64 Squadron/AOR Supply Technician

65 Logistics Analyst III

66 Logistics Analyst II

67 Logistics Analyst I

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Labor - CTSS

CPFF

Base year, non-personal services - Communications Technical Support Services in accordance with the statement of work.

FOB: Destination

PSC CD: D316

ESTIMATED COST

FIXED FEE

TOTAL EST COST + FEE

Emerging Labor

COST

Base year, non-personal services in accordance with the statement of work.

ODCs-All Other

COST

Base year - Cost reimbursable for contractor other direct costs in support of contract line item number 0001, and to complete requirements outlined in the statement of work. Costs include travel, materials, equipment, and outside the continental United States (OCONUS) allowances (as defined by the Department of State guidelines) that are incidental to the services being performed Travel as authorized by the Government, and FAR 31.205-46.

ODC Bonus

COST

Bonus for retention-2-10%

ODC Uplifts

COST

State Department uplifts

OPTION Optional Labor

CPFF

Non-personal services - Communications Technical Support Services. When applicable this CLIN will be defined in the Task Order SOW.

OPTION ODC Bonus-Optional Labor

COST

ODC Bonus CLIN for Optional Labor (CLIN 0006)

OPTION Labor - CTSS

CPFF

OY 1, non-personal services - Communications Technical Support Services in accordance with the statement of work.

OPTION Emerging Labor

COST

OY 1, non-personal services in accordance with the statement of work.

OPTION ODCs-All Other

COST

Base year - Cost reimbursable for contractor other direct costs in support of contract line item number 1001, and to complete requirements outlined in the statement of work. Costs include travel, materials, equipment, and outside the continental United States (OCONUS) allowances (as defined by the Department of State guidelines) that are incidental to the services being performed Travel as authorized by the Government, and FAR 31.205-46.

OPTION ODC Bonus

COST

OPTION ODC Uplifts

COST

OPTION Optional Labor

CPFF

Non-personal services - Communications Technical Support Services. When

OPTION ODC Bonus-Optional Labor

COST

ODC Bonus CLIN for Optional Labor (CLIN 1006)

OPTION Labor - CTSS

CPFF

OY 2, non-personal services - Communications Technical Support Services in accordance with the statement of work.

OPTION Emerging Labor

COST

OY 2, non-personal services in accordance with the statement of work.

OPTION ODCs-All Other

COST

Base year - Cost reimbursable for contractor other direct costs in support of contract line item number 2001, and to complete requirements outlined in the statement of work. Costs include travel, materials, equipment, and outside the continental United States (OCONUS) allowances (as defined by the Department of State guidelines) that are incidental to the services being performed Travel as authorized by the Government, and FAR 31.205-46.

OPTION ODC Bonus

COST

OPTION ODC Uplifts

COST

OPTION Optional Labor

CPFF

Non-personal services - Communications Technical Support Services. When

OPTION ODC Bonus-Optional Labor

COST

ODC Bonus CLIN for Optional Labor (CLIN 2006)

OPTION Labor - CTSS

CPFF

OY 3, non-personal services - Communications Technical Support Services in accordance with the statement of work.

OPTION Emerging Labor

COST

OY 3, non-personal services in accordance with the statement of work.

OPTION ODCs-All Other

COST

Base year - Cost reimbursable for contractor other direct costs in support of contract line item number 3001, and to complete requirements outlined in the statement of work. Costs include travel, materials, equipment, and outside the continental United States (OCONUS) allowances (as defined by the Department of State guidelines) that are incidental to the services being performed Travel as authorized by the Government, and FAR 31.205-46.

OPTION ODC Bonus

COST

OPTION ODC Uplifts

COST

OPTION Optional Labor

CPFF

Non-personal services - Communications Technical Support Services. When

OPTION ODC Bonus-Optional Labor

COST

ODC Bonus CLIN for Optional Labor (CLIN 3006)

OPTION Labor - CTSS

CPFF

OY 4, non-personal services - Communications Technical Support Services in accordance with the statement of work.

OPTION Emerging Labor

COST

OY 4, non-personal services in accordance with the statement of work.

OPTION ODCs-All Other

COST

Base year - Cost reimbursable for contractor other direct costs in support of contract line item number 4001, and to complete requirements outlined in the statement of work. Costs include travel, materials, equipment, and outside the continental United States (OCONUS) allowances (as defined by the Department of State guidelines) that are incidental to the services being performed Travel as authorized by the Government, and FAR 31.205-46.

OPTION ODC Bonus

COST

OPTION ODC Uplifts

COST

OPTION Optional Labor

CPFF

Non-personal services - Communications Technical Support Services. When

OPTION ODC Bonus-Optional Labor

COST

ODC Bonus CLIN for Optional Labor (CLIN 4006)

Section C - Descriptions and Specifications

IDIQ SOW

STATEMENT OF WORK (SOW)

Award/Mod

Effective

Version Date

Award May 6, 2020

Contract Number: To be determined (TBD)

Task Order Number: TBD

Tracking Number: HC1028-19-R-0009

Contractor Name: TBD

Follow-on to Previous Contract and Task Order Number:

HC1028-15-D-0007

1. Contracting Officer’s Representative (COR).

a. Primary COR.

Name:

Organization:

Phone Number:

E-Mail Address:

b. Alternate COR/Government Program Manager (G-PM)

Name:

Organization:

Phone Number:

E-Mail Address:

2. Contract or Task Order Title. Communications Technical Support Services (CTSS) IV

3. Background. USAFCENT, in concert with coalition, joint, and interagency partners, delivers decisive air, space, and cyberspace capabilities for United States Central Command

(USCENTCOM), ally nations, and the United States. United States Air Force (USAF) personnel provide communications support at USAF bases in Southwest Asia (SWA), supporting joint services military personnel and coalition forces in several SWA countries. This includes more than 90,000 soldiers, sailors, airmen, marines, coastguardsmen, and civilians stationed throughout the USCENTCOM area of responsibility (AOR). This is a follow-on effort to contract number HC1028-15-D-0007.

4. Objectives. The objective of this contract is to provide USAFCENT A6 with a long-term communications support contract. The practice of active duty and reserve USAF personnel rotating every six months is taxing personnel and reducing the ability to support contingency operations with air expeditionary forces (AEFs). This requirement has been developed by

USAFCENT to ensure communications information is available to forward deployed forces supporting Operation Resolute Support and Inherent Resolve in SWA and the continuing mission requirements of the Department of Defense (DoD).

5. Scope. The CTSS IV contract will provide mission critical communications capabilities supporting joint services military personnel and coalition forces, primarily in the USCENTCOM

AOR. The majority of the work is expected to be performed OCONUS in SWA, supporting

Government-owned communications equipment. Some Continental United States (CONUS) support is also expected, primarily at Shaw Air Force Base (AFB), South Carolina.

The work under this contract will mostly be performed at Government-owned and managed facilities, with a large percentage of the work in the following major functional areas: telephone switch operations and maintenance (O&M), commercial satellite communications (SATCOM)

O&M, technical control facility O&M, network administration /installation O&M, high frequency (HF)/ultra high frequency (UHF)/very high frequency (VHF) ground radio O&M, commercial, tactical, and defense red switch O&M, inside/outside cable plant support, cable TV support services, communications security (COMSEC) management, communications planning and engineering, video teleconference (VTC) technical services, military SATCOM, and all other functions normally performed by a communications squadron.

The contractor shall provide communications systems integration, installation, O&M, and ancillary equipment acquisition in support of USAFCENT-deployed mission requirements as described below and directed by individual TOs. The tasks described are typical examples of work expected to be performed and do not specify or limit the actual tasks that may be issued.

Task 1 - Program and Project Management

Task 2 - Communications Management and Planning

Task 3 - Communications Engineering

Task 4 - Knowledge Operations Management

Task 5 - Cyber System Operations

Task 6 - Cyber Transport

Task 7 - Client Systems

Task 8 - Cyber Surety

Task 9 - Radio Frequency (RF) Transmission Systems

Task 10 - Spectrum Operations

Task 11 - Cable and Antenna Systems

Task 12 - Logistics

6. Specific Tasks.

6.1 TASK 1 – PROGRAM AND PROJECT MANAGEMENT

The contractor shall provide the requisite program management capabilities to facilitate the work required and enable an effective and productive level of communication with the Government.

This includes the oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this SOW. The contractor shall comply with host nation labor laws for all OCONUS locations.

6.1.1 SUBTASK 1 – PROVIDE PROJECT MANAGEMENT

Project management support is defined as assisting in the management of the project’s scope, schedule, budget, and risk to ensure the accomplishment of project goals as well as providing TO project management. Support includes, but is not limited to:

a. Developing work breakdown structures and integrated master schedules;

b. Preparing charts, tables, graphs, and diagrams to assist in analyzing problems; projecting risks and issues; and preparing project management plans, project documentation, and reports;

c. Coordinating schedules to facilitate completion of contract deliverables;

briefings/presentations and project reviews; performing analysis; and developing and reviewing project administrative operating procedures;

d. Submitting monthly status reports, preparing project plans, submitting trip reports, preparing consent forms, providing transition-out plans, conducting kick-off meetings, and conducting program management reviews (PMRs);

e. Implementing certification plans for personnel to ensure required certifications are maintained and tracked in accordance with DOD 8570/LCAT descriptions;

f. The specific project management requirements will also be communicated in individual

TOs.

6.1.2 SUBTASK 2 – PROVIDE WEEKLY IDIQ MANAGEMENT STATUS REPORT

The contractor shall develop and provide inputs for a weekly status report at the IDIQ management level that addresses each TO under the IDIQ.

6.1.3 SUBTASK 3 – CONVENE TECHNICAL STATUS MEETINGS

The contractor program manager shall convene a weekly technical status meeting with the G-PM

(as appointed in the DISA Instruction “Points of Contact” and the SOW), USAFCENT technical point of contact (POC), COR, and other Government stakeholders.

6.1.4 SUBTASK 4 – PROVIDE MONTHLY IDIQ CONTRACT AND TASK ORDER

STATUS REPORTS

Develop and provide monthly status reports (MSRs) for the IDIQ contract and TO. The contractor shall be responsible for collecting, integrating, and reporting all subcontractor reports.

The contractor shall sanitize reports, removing all financial information, and upload the MSRs to

USAFCENT’s A6 Contract website or the Procurement Integrated Enterprise Environment.

Monthly self-reporting metrics include:

a. Schedule

1. Data Deliverables: The percent of data deliverables defined by the contract or TO will be monitored according to their due and receive dates.

2. Scheduled Delivery Dates: The scheduled delivery date(s) will be monitored according to the TO schedule or plan of action and milestones (not counting excusable delays).

b. Cost Control

1. Labor Rates: The difference in the average labor rate proposed compared to the average labor rates delivered will be monitored (for filled positions).

2. TO Cost Control: The overall cost of the TO will be monitored against the actual costs invoiced.

c. Proposal Submittal

1. The contractor shall submit a proposal for the TO, based on a request, within 14 calendar days. Expedited proposal submissions may be required by the contracting officer (KO) on a case-by-case basis, with consideration for mission and complexity.

d. Management of Key Personnel

1. The percent of key personnel positions filled will be graded according to the required regular working hours or working period specified by the task/delivery order. The number of hours delivered will be tracked from 45 days after the award of a new task/delivery order and/or new position(s). Follow-on delivery orders will be tracked from the start date.

2. The percent of key personnel turn-over will be monitored during the life of the task/delivery order.

3. The percent of key personnel retention for follow-on task/delivery orders will be monitored.

6.1.5 SUBTASK 5 – CONDUCT PMRs

The contractor shall hold semi-annual PMRs. PMRs shall be in person and be no more than one day in duration. These sessions may occur at the contractor’s facility or Government’s facility, as requested by the Government. The contractor shall prepare presentation material and deliver a program review brief at each PMR that covers, at a minimum, the status of burn rate for each

TO, current and ongoing efforts, performance trends, program and technical risks, as well as status of Information Assurance (IA) requirements detailed in DoDI 8510.01. In addition, the contractor shall present contractual, technical, management, and logistic problem areas and shall address any factors affecting contract deliverables and services. The contractor shall specifically address known or anticipated impacts to system performance.

The Government may schedule additional reviews or working groups if critical issues arise or significant events or changes have occurred.

6.1.6 SUBTASK 6 – PROVIDE SITE MANAGEMENT

The contractor shall effectively and efficiently manage the contractor-deployed workforce and provide a single interface POC, as defined in individual TO(s). Site manager duties include:

a. Serve as contract focal point for the execution of support to the base assigned and provide leadership and direction under the applicable TO(s);

b. Supervise the task execution and performance of contractors supporting technical work centers under applicable TO(s);

c. Attend staff meetings as required;

d. Interface with local host nation sponsor for housing, transportation, communication, and compliance with travel and visa requirements and other support issues;

e. Assist in the administrative support and compliance with contract policies and reporting criteria;

f. Support military policies and provide policy guidance for contractor personnel.

6.1.7 SUBTASK 7 – PREPARE PROJECT MANAGEMENT PLANS (PMPs)

The contractor shall document all support requirements in a PMP. The contractor shall provide the Government with a draft PMP in which the Government will make comments. The final

PMP shall incorporate the Government’s comments.

6.1.8 SUBTASK 8 – UPDATE PROJECT MANAGEMENT PLANS

The PMP is an evolutionary document that shall be updated annually at a minimum. The contractor shall work from the latest Government-approved version of the PMP.

6.1.9 SUBTASK 9 – PROVIDE QUALITY MANAGEMENT

6.1.9.1 SUBTASK 9.1 – QUALITY MANAGEMENT SYSTEM (QMS)

6.1.9.1.1 SUBTASK 9.1.1 – The contractor shall develop, document, implement, maintain, and continuously improve a comprehensive higher-level QMS that assures compliance with the most current International Organization for Standards (ISO) 9001 and 27001 standards and all requirements of this SOW (see FAR Clauses 52-246-4, 52-246.5, and 52.246-11) in execution of the IDIQ and each TO contract. The contractor shall maintain the most current standard throughout the life of the contract, in accordance with ISO guidelines/timelines established for any new standard(s).

6.1.9.1.2 SUBTASK 9.1.2 – The contractor shall utilize the QMS to ensure only goods and/or services that meet specifications are delivered to the Government for acceptance, and this system shall extend to all subsequently awarded TOs.

6.1.9.1.3 SUBTASK 9.1.3 – The QMS shall include a Quality Management Representative

(QMR) that shall be ISO 9001 and 27001 lead auditor-certified. Additionally, the QMR shall be dedicated (full-time) to the CTSS IV IDIQ contract and all underlying TOs.

6.1.9.1.4 SUBTASK 9.1.4 – Draft quality procedures are due to the Government QM point of contact five calendar days after award of contract, with final quality procedures due to the

Government on the first day of contract performance. The Government will accomplish a desktop review.

6.1.9.1.5 SUBTASK 9.1.5 – The contractor's comprehensive QMS to include but not limited to operating instructions, site operating procedures, work instructions, and any other policies/procedures required to meet the contract requirements) shall be in place and performing on the first day of contract performance.

6.1.9.1.6. SUBTASK 9.1.6 – The contractor shall notify Headquarters Air Combat Command

Acquisition Management and Integration Center, Quality Division (ACC AMIC/DRQM) of any changes to the QMS within two business days of implementation and provide the changed document(s) with references to the changes within five business days.

6.1.9.1.7 SUBTASK 9.1.7 – The contractor shall be responsible for the quality of all products and services, regardless of a validated QMS.

6.1.9.2 SUBTASK 9.2 – QUALITY MANUAL (QM)

The contractor shall develop a QM that describes its QMS and demonstrates how the contractor shall maintain an inspection system acceptable to the Government, covering services under this contract. The QM shall document the organization’s quality management structure, personnel authority and responsibility, identify personnel designated to perform quality management functions at each location (either dedicated or additional duty personnel), and skill set for each quality control (QC) representative.

6.1.9.2.1 SUBTASK 9.2.1 – RISK MANAGEMENT

The QMS shall incorporate a comprehensive risk management plan to include a risk matrix/table that identifies all high and moderate risks and how each will be monitored, measured, and controlled. The plan shall be updated annually at a minimum.

6.1.9.3 SUBTASK 9.3 – RECORDS OF INSPECTION

The contractor shall maintain records of inspection that are available to the Government throughout IDIQ contract performance and for the period after IDIQ contract completion, until final settlement of any claims under this contract. The contractor shall maintain the inspection schedule and inspection plan as part of the record of inspection.

6.1.9.4 SUBTASK 9.4 – PERFORMANCE EVALUATION

Contractor performance is subject to Government COR surveillance to ensure SOW compliance.

The Government COR will utilize the QASP to evaluate contractor performance and ensure

SOW compliance. The contractor shall comply with the following:

6.1.9.4.1 SUBTASK 9.4.1 – NONCONFORMANCES

A failure to fulfill any contract or performance requirement is a “nonconformance.” The contractor shall take immediate corrective action for all nonconformances identified during

Government surveillance and internal inspections, with focus on eliminating the cause to prevent reoccurrence. When identified by the Government, nonconformances are assessed for risk, then categorized and communicated as follows:

6.1.9.4.1.1 SUBTASK 9.4.1.1 – MAJOR NONCONFORMANCE

A major nonconformance is a nonconformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule

(delivery), or cost. This category of nonconformance increases risk to Moderate or High in a standard 5x5 risk assessment matrix. The CO will communicate a major nonconformance to the contractor on a Corrective Action Request (CAR) form, with a suspense date for the contractor’s corrective action plan.

6.1.9.4.1.2 SUBTASK 9.4.1.2 – MINOR NONCONFORMANCE

A minor nonconformance is a nonconformance which, by itself, does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This category of nonconformance is evaluated as Low in a standard 5x5 risk assessment matrix. Minor conformances are communicated to the contractor through notices sent from the contracting office. First notices are issued for any identified nonconformance; second notices are issued for repeat minor nonconformances or for failing to correct issues within a reasonable amount of time. Notices will typically be sent via email with a requested suspense date for the contractor’s corrective action plan.

6.1.9.4.2 SUBTASK 9.4.2 – CORRECTIVE ACTION PLAN

The contractor shall provide a corrective action plan in response to all CARs.

6.1.10 SUBTASK 10 – PROVIDE TRIP REPORTS

The contractor shall submit a trip report to the G-PM (as appointed in the DISA Instruction

“Points of Contact” and the SOW) and COR whenever ascribed temporary duty (TDY) from assigned duty location or as required by the TO.

6.1.11 SUBTASK 11 – PROVIDE PERSONNEL MOVEMENTS REPORTS

The contractor shall notify the Government 24 hours prior to all personnel movements or as specified in the TO. Reportable personnel movements include initial deployments, TDY travel, vacations, emergency leave, and end of tour.

6.1.12 SUBTASK 12 – COORDINATE A PROJECT KICK-OFF MEETING

The contractor shall schedule, coordinate, and host a project kick-off meeting at the location approved by the Government. The meeting will provide an introduction between the contractor personnel and Government personnel who will be involved with the TO. The meeting will provide the opportunity to discuss technical, management, and security issues and travel authorization and reporting procedures. At a minimum, the attendees shall include key contractor personnel, representatives from the directorates, other relevant Government personnel, the G-PM (as appointed in the DISA Instruction “Points of Contact” and the SOW), and COR.

6.1.13 SUBTASK 13 – TRANSITION-IN

The contractor shall update the draft Transition-In Plan provided with its proposal and provide a final Transition-In Plan, as described at the TO level. The contractor shall ensure that there will be minimum service disruption to vital Government business and no service degradation during and after transition. The contractor shall implement its Transition-In Plan as described at the TO level.

6.1.14 SUBTASK 14 – TRANSITION-OUT

The contractor shall provide transition-out support when required by the Government. The

Transition-Out Plan shall facilitate the accomplishment of a seamless transition from the incumbent to incoming contractor/Government personnel at the expiration of the TO. The contractor shall provide a draft Transition-Out Plan within six months of project start.

6.1.15 SUBTASK 15 – PROVIDE TASK ORDER CLOSEOUT REPORT

The contractor shall provide a closeout report, which is due no later than calendar 30 days after the TO completion date.

6.2 TASK 2 – COMMUNICATIONS MANAGEMENT AND PLANNING

6.2.1 SUBTASK 1 - THEATER COMMUNICATIONS PLANNING

The contractor shall manage, supervise, and perform theater communication systems planning and implementation activities. Tasks include:

a. Provide continuity for deployed USAF personnel on all projects and act as the focal point for all communication systems planning;

b. Direct and lead planning meetings, video conferences, and teleconferences as required by the TO;

c. Coordinate with SMEs, local command, and external agencies, as required, to develop and brief project plans;

d. Coordinate and facilitate communications installations to include frequency authorizations, civil works authorizations, logistical work, and other allied…