8_Dec_2014_TO_MANAGEMENT.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

TECHNICAL ORDER SUPPORT

KIRTLAND AFB, NM

8 DECEMBER 2014

Table of Contents

PERFORMANCE WORK STATEMENT

FOR

TECHNICAL ORDER MANAGEMENT

1.0 DESCRIPTION OF SERVICES

The purpose of this effort is to support and assist the Government in developing and maintaining Air Force Nuclear Weapons Technical Orders (TO). These Technical Orders supports aircraft nuclear weapon loading, warhead mate/de-mate, delivery, transport, storage (in-ground vaults), integrated security system (WS3) and a mobile maintenance platform for the United States Air Force (USAF), North Atlantic Treaty Organization (NATO), and non-U.S. NATO nuclear-capable systems.

1.1 Background

The AFNWC/NCL is responsible for logistics management serving as the Air Force (AF) focal point to respective Department of Defense (DOD)/Department of Energy (DOE) agencies, national laboratories, and military Major Commands (MAJCOM) and field units on all aspects of logistics support, storage and sustainment of nuclear weapons, associated weapons systems, and equipment. AFNWC/NCL is the AF focal point on all nuclear logistics deployment and sustainment issues and consists of three flights: Technical Support, Logistics Operations, and Military Liaison. The organization ensures nuclear weapons, support, and delivery systems are safe, secure, and reliable.

Specifically, AFNWC/NCL manages nuclear Technical Orders (TO), as referenced in nuclear weapons TO indexes and is the focal point for managing Category 1 load, air transport and delivery TOs, and air-launched missile warhead mate/de-mate TOs listed in nuclear weapons TO indexes.

AFNWC/NCL also provides editorial and distribution support for AFNWC/NCSW TO (WS3) procedures for Security Forces, Weapons Maintenance, and Communications Maintenance personnel. WS3 TOs provide in-depth troubleshooting, component level replacement, and illustrated parts breakdowns for both Organizational and Intermediate Level periodic maintenance and repairs.

The organization is also the AF Executive Agent to the Defense Threat Reduction Agency (DTRA) assuring service coordination and distribution of JNWPS. The AFNWC/NCL manages and maintains nuclear weapon and nuclear related Technical Order Distribution Office (TODO) accounts, publishes nuclear weapons TO indexes, and distributes the JNWPS data via paper, compact disk (CD), or DIAMONDS

1.2 Scope

The contractor shall provide technical and logistics management support. The primary focus of this effort is to prepare and deliver nuclear weapons technical order updates or revisions and to store, maintain, process, and handle classified data. Specific tasks are delineated in the following paragraphs/subparagraphs.

1.3 Technical Order Support and Logistics Management Support

These efforts are divided into subtasks to allow proper tracking of funds.

Efforts are identified in the following subtasks as a guide for the Contractor for invoicing purposes of the contract:

Subtask A: Air Force Technical Order (Editing, Administrative Support, & Distribution) Subtask B: Foreign Military Sales (FMS) (TO Editing for country B) Subtask C: FMS (TO Editing for country C) Subtask D: FMS (TO Editing for country D) Subtask E: FMS (TO Editing for country E) Subtask F: logistics management support (Second Destination Transportation, Project Officers Group (POG) Support, and any other non-TO related logistics support)

1.3.1 Invoicing Instructions for Foreign Military Sales (FMS) Work

As directed by the government, FMS-funded projects and events will be separately funded per Contract Line Item Number (CLINs by country), and the contractor will specifically invoice that CLIN on a monthly based on the work accomplished.

For internal government funds tracking and reimbursement processes, the contractor must provide the hours/cost spent on each FMS task IAW CDRL A001 (CFRS). Due to contract type the hours/costs spent on Subtask A and F are not required to be part of the CDRL submission.

Subtasks B & C, as identified in section 1.3 above will share costs equally and Subtasks D & E, will share cost equally. It is critical that when billing and reporting hours/costs that the contractor provide for equal cost sharing on subtasks B & C even though they are represented by separate CLINs (e.g., if the task took 100 hrs, Subtask B & C are billed at 50 hours each).

Due to the complexity of the invoice requirements, draft invoices shall be submitted to the COR to receive approval prior to submission within Wide Area Work Flow (WAWF). DFAS payment instructions are provided within the contract vehicle DFARS 252.232-7006.

1.4 Performance Requirements

1.4.1 Technical Order Support Requirements

Efforts of this contract are life cycle support of TOs, based on system requirements, operational requirements, nuclear safety and currency of published data. Contract efforts cover preparation and production, i.e., template development, writing, editing, graphic maintenance, quality assurance, and preparation in digital format. Each of these efforts are detailed in subsequent paragraphs. The government establishes requirements and schedules, provides source data and performs all technical and format reviews. Technical orders are completed in English.

1.4.1.1 Applicable Documents

The specifications, standards and instructions governing the TOs delivered under this PWS are covered in Appendix 5. Specifications, standards, instructions and applicable TOs may be updated and therefore will be added, as required. Contractor will follow procedures in TO 00-5-1, AF Technical Order System, TO 00-5-3, AF Technical Order Life Cycle Management, and AFI 63-101, Acquisition and Sustainment Life Cycle Management. Contractor must maintain AF Information Technology (IT) training requirements and security clearance requirements to be authorized access to all DOD/AF IT systems needed to meet the PWS requirements. Clarification, interpretation and deviation to technical order specification requirements or policy within the scope of this contract will be furnished and/or authorized by AFNWC/NCL.

1.4.1.2 Furnished Source Data

Government engineers and/or technical personnel conduct the background technical research from engineering data; unsatisfactory reports; AFTO Form 22s, Technical Manual Change Recommendation and Reply. The Government will specify how the TO shall be changed or updated by the Contractor (Reference Work Assignment/Completion, PWS paragraph 1.4.1.5). The material supplied may be in very rough form, such as engineering notes, engineering drawings, minutes, and tracking documents (AFMC Forms 252). This material will be used to provide the Government a draft copy for review and/or final approval. Contractor may suggest rewording, rephrasing, reformatting or rearranging for readability with the Government approving all suggested changes.

1.4.1.3 Timeframes and Editing Standards

TO final product changes must be accomplished within the time constraints identified in TO 00-5-1 and as determined by Technical Order Manager Agent (TOMA). For this effort, suspense will be determined by the Technical Order Manager Agents based on complexity and the below time standards and will be listed in the TOMA Comments on work assigned on the AFTO 22/AF 847 Sharepoint Web-site when it is assigned to the editor. Time standards are as follows:

Minor Changes…………. 1 - 50 pages………. 1 to 10 Days

Large Changes…………... 51 - 120 pages……. 10 to 30 Days

Changes with graphics…… 1 -50 Pages………. 10 to 35 Days

Revisions………………...0 – 500 Pages……… 40 Days

1.4.1.4 Progress Reporting

Contractor will attend monthly meetings as requested by AFNWC/NCL on task assignment progress. Progress will be briefed and/or provided by use of graphs or other written products to identify missed completion dates and reasons why. A monthly progress report will be provided to the AFNWC/NCL in accordance with CDRL A002.

1.4.1.5 Work Assignment/Completion

For TO efforts, a job order package will be provided to the contractor by the Government by use AFTO 22/AF 847 Sharepoint Web Site. The AFNWC/NCL TO Managers is responsible for preparing the job order package, all accompanying documentation, and assigning the suspense date. He/she is also responsible for all follow up with the contract lead.

The contractor has one business day to identify any concerns to the TOMA regarding the assigned suspense date.

The contractor shall to correct any observable errors and obtain correct information as necessary. The contractor is responsible for the accuracy and completeness of all their work. The contractor is responsible for the accuracy and completeness of all their work. The government shall have final approval of all final TOs. (CDRL A004) The government is responsible for furnishing technically correct source material.

1.4.1.6 Formatting

TO formatting will be in compliance with TO 00-5-1, TO 00-5-3, and applicable Military Specifications per Appendix 1. AFNWC/NCL may authorize deviations to AFIs and policy. Contractor personnel will use Adobe Frame Maker, work with graphics in the compatible format for AF electronic TOs, {digital-tagged TO files shall include required illustration (graphics) files in an approved graphics exchange format (select “Guidelines” and “Graphics” on the Technical Manual Specifications and Standards (TMSS) web page https://techdata.wpafb.af.mil/tmss/index.html, or contact the 754 ILMT via e-mail at SGMLSupport@wpafb.af.mil)} and produce PDF, HTML, SGML, XML, and S1000D electronic products for web based, CD, or paper distribution. Basic graphic formats are Tagged Information File Format (TIFF); Raster-Joint Photographic Experts Group (JPEG); and Vector-Encapsulated Postscript (EPD). Any clarification will be provided by the AFNWC/NCLS.

1.4.1.7 Foldouts

Contractor must have capability to convert paper foldouts larger than 11 inches by 17 inches to a digital representation of an 11-inch by 17-inch paper page in IPDF format. Initial media delivered to the Contractor for conversion may be paper, PDF that has not been indexed, or postscript digital file. IPDF file must be viewable on Adobe Acrobat Reader software. For usability, conversion shall involve separating one large foldout to several 11-inches by 17-inches foldouts instead of a simple reduction of one large image to 11-inches by 17-inches.

1.4.1.8 Data Storage

All newly prepared work shall be maintained in a government provided digital file server or other media, i.e., CDs, DVDs, or paper, as directed by the Government.

1.4.1.9 Distribution

Contractor will assist TO Distribution Technician with tracking nuclear TO accounts, processing nuclear TO requests, which includes packaging classified and unclassified TOs and all security tracking documents per DOD 5400.1 for shipment. Approved distribution methods are found in TO 00-5-1and DoD 5200.R-1. AFWC/NCL currently uses U.S. Post Office, Base Interoffice Transfer Systems (BITS), UPS, and FedEx.

1.4.2 Administrative Support

Contractor will provide assistance with TO Home Office duties, library management, TO Distribution Office support as directed by the Government. Support consists of assisting the TO Manager in tracking TO and Flight Manual request for change documents (AFTO 22s and AF Form 847s), library inventory, and TO subaccount management. Contractor is also responsible for assisting the TO manager in reviewing print packages and creating assembly sheets for printing.

1.4.3 Control of Contractor Employees

The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this work statement shall be the responsibility and prerogative of the contractor.

The contractor shall comply with the requirements set forth in this PWS on Kirtland AFB and follow regulations concerning conduct of employees as referenced herein.

An on-site Contract Lead will be assigned by the Contractor. The Contract Lead will provide supervisor responsibilities for the contract employees and serve as a direct liaison for coordinating efforts with the Government.

1.4.3.1 Contractor Appearance

Contractor employees shall present a neat and professional appearance and be easily recognized as contractor employees through the wearing of lanyards displaying any required identification.

Employee identification shall be visible at all times.

Contractor employees entering controlled areas are required to have in their possession an AFNWC controlled area badge.

1.4.3.2 Contractor Personnel Qualifications:

The contractor shall possess the necessary training, qualifications, and clearances to accomplish all requirements identified in this PWS and to ensure these requirements are met the contractor shall employ technical and subject matter experts as defined below. Throughout the life of the contract, personnel must maintain currency of experience as related to the technical requirements of the PWS. Currency is defined as experience within the last 5 years. In the event of contractor turnover of employees’ key personnel they must have skill sets prior to their starting work on the contract. The table below contains identification of key personnel as well as other applicable labor category positions.

Table1- Contractor Personnel Categories

Must possess a working knowledge of interpreting Military Specifications and Air Force policy/guidance for nuclear technical order formatting requirements. Must meet currency experience requirements.

Must have the ability to follow technical content managers’ oral and written directions for making technical order changes.

Demonstrate expertise in performing quality assurance checks on technical orders prior to delivery to TO Manager for final production. Must meet currency experience requirements.

1.4.3.3 Security

All contract employees shall be US citizens. The contractor shall not employ persons for work on this contract if such employee is a potential threat to the health, safety, security, and general well-being or operational mission of the installation and its population.

All contractor personnel shall possess a Secret security clearance at time of contract award and must be eligible for Critical Nuclear Weapon Design Information (CNWDI), RD/FRD, and NATO ATOMAL (see DD 254). Personnel shall maintain their clearances throughout the life of the contract and comply with security requirements per DOD 5200.1-R and AFI 31-401.

The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with the Joint Ethics Regulation.

1.4.3.4 Travel

Contractor employees may have occasion under this contract to travel from their regular duty location to various temporary duty locations (CONUS and OCONUS) in support of conferences, TO and Logistics verification efforts or other TO and Logistics support efforts. There may be up to 6 trips per year, A trip report shall be provided to the Contracting Officer’s Representative (COR) /Contracting Officer (CO) within 5 workdays after completion of the trip. Conference and/or meeting report must be submitted no later than 10 days after return (CDRL A003).

Contractor travel shall be coordinated with and approved by the COR prior to conducting travel.

Contractor travel shall be coordinated with and approved by the COR prior to conducting travel.

Allowable costs for a contractor's travel and transportation allowances are governed by FAR 31.205-46.

The contractor shall provide itemized expenses and substantiating records to the COR to facilitate review of the charges and to the CO (if requested).

TO Mgt – Approximately 6 trips a year

2.0 SERVICES SUMMARY (SS)

Service requirements are summarized into performance objectives that relate directly to mission-essential items. The performance threshold briefly describes the minimum acceptable level(s) of service required for each requirement. These minimums do not relieve the contractor from performing 100% of all work requirements. Failure to do so could result in issuance of unacceptable inspection ratings and/or a Corrective Action Report (CAR). These thresholds are critical to mission success. Work must be accomplished to the terms, conditions, and specifications stated in the contract.

The SS outlines the specific standard required and promotes continuous improvement in contractor performance. The government expects the contractor to perform at the acceptable level throughout the life of the contract. The government will record all surveillance observations through the Performance Assessment Report (PAR). When an observation indicates defective performance based on table 2 Service Summary (SS) Performance Threshold, the Contracting Officer’s Representative (COR) will contact the contractor and the Contracting Officer (CO) to report the deficiency.

The COR will document unacceptable performance. The COR will submit the documentation to the CO, and if after evaluation, the CO determines it appropriate, the CO will sign and send it to the contractor. The contractor shall submit a response as required by the CO. The CO in consultation with COR will evaluate the contractor’s response and determine if the contractor’s action to correct and prevent the unacceptable performance from recurring is sufficient.

COR is required to evaluate the contract services each month for acceptance. COR will certify payment based on current contract pay schedules. The contractor’s performance is critical and will be a major factor evaluated by the government when exercising contract option years and providing recommendations for award of future government contracts.

The Government reserves the right to inspect non-SS items.

Table 2 – Services Summary

SS’s No.

PERFORMANCE

OBJECTIVE

PWS

REFERENCE

PERFORMANCE THRESHOLD

SS-5

No more than one late deliverable per year.

All monthly status reports are thorough and informative (CDRL A002).

SS-6

*Validated – complaints that are the result of the contractor’s direct support not caused by lack of government support of in house facilities, IT equipment/support, or government induced inputs/events that cause the contractor to miss agreed to suspense dates.

2.1 Quality Assurance

Quality Control: The contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices. At a minimum, the contractor shall develop quality control procedures that address the areas identified in PWS Section 2, Services Summary. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

The Government will continuously monitor and evaluate the contractor's performance under this contract. For those tasks listed in the Service Summary (SS) (see Section 2 of the PWS), the CORs will follow the methods of surveillance specified in the contract and the Quality Assurance Surveillance Plan (QASP). The COR will evaluate the contractor’s performance through intermittent inspections of the contractor’s quality control program, contract surveillance and receipt of complaints from contract customers.

The Government will record all surveillance observations. When an observation indicates defective performance, the COR will require the contractor’s program manager or technical lead to initial the observation indicating acknowledgment of deficiency. The initialing of the observation does not necessarily constitute contractor concurrence with the observation, only acknowledgment that the contractor has been made aware of the defective performance. Government surveillance of tasks not listed in the SS or by methods other than those listed in the SS (such as Inspection Check Lists) shall occur during the performance period of this contract and shall be evaluated according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance shall be according to the terms of this contract.

2.2 Contracting Officer’s Representative (COR)

The COR(s) is/are a representative(s) of the CO and will participate in the administration of this contract. Upon contract award, the identity of the COR(s) will be furnished to the contractor.

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO. The services to be performed by the contractor during the period of this contract shall, at all times and places, be subject to review by the CO or authorized representative(s).

3.0 OSHA VOLUNTARY PROTECTION PROGRAM (VPP)

In performing work under this contract on a Government installation, the contractor shall:

(1) Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract (Attachment 1); and

(2) Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

(a) The contracting officer may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

(b) Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

4.0 BASE SUPPORT

The AFNWC/NCL shall provide office space at AFNWC/NCL, 2000 Wyoming Blvd, Kirtland AFB, NM or any other government facility occupied by AFNWC/NCL on Kirtland AFB the Government shall provide support up to four contractor personnel. Except during authorized travel, the contractor shall not perform work on this contract at any other location. The provided office space shall include office furniture, telephone services, computers, network support, and reproduction facilities. Access will be granted to classified and unclassified military local area network (LAN) services and LAN support. The Government will also provide access to relevant Government organizations, information, documentation, manuals, text briefs, and associated materials as required and available. The government will provide the following tools in performance of this contract: Adobe Frame Maker 11, Photoshop, Adobe Illustrator and DIAMONDS. Government will provide AF approved computer software required to accomplish PWS tasks.

5.0 GENERAL INFORMATION

5.1 Hours of Operation

Contractor personnel shall conform to customer agency normal operating hours. Note: The normal duty hours are 7:00 a.m. to 5:00 p.m. Mountain Time, Monday thru Friday, exclusive of Federal holidays. Small variances in duty hours are allowable so long as eight hours of work are performed per day, lunch breaks are taken between 1100 AM-1:00 PM (minimum 30 minute and maximum 60 minute break) and contractors are present during core hours (9:00 a.m. to 3:00 p.m.).

If the Government facilities are closed due to inclement weather, declared federal holidays, or any other authorized closure, the contractor shall not bill the Government for those hours unless preapproval is given by the Contracting Officer or COR to work in the government facility. When approved by the Government, Contractor employees with a clearance and a facility badge may perform work without Government presence in the facility. All work will be verified by the COR as related to the contract.

5.2 Conservation of Utilities

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that prevent the waste of utilities which shall include the following:

Lights shall be used only in areas where and when work is actually being performed.

Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees.

Government telephones shall be used only for official government business.

6.0 DOCUMENT TRANSITION

All files related to government work will be maintained on government provided servers/file cabinets with government employee access. During the final 30 days of the contract period, the government and outgoing contractor will verify all information/work related to the contract is turned over to the government.

7.0 APPENDICES

APPENDIX 1: HISTORICAL WORK LOAD

TECH ORDER WORK LOAD PER YEAR FY-13 & FY-14

APPENDIX 2: MILITARY SPECIFICATIONS PERTAINING TO THE

TECHNICAL ORDERS MANAGED WITHIN THE CONTRACT EFFORT

8.0 ATTACHMENT 1

ATTACHMENT 1

VPP Elements for Requirements Document

Service and construction requirement documents shall include the following specifications for "applicable contractors:"

1. DEFINITIONS:

Applicable contractors. These requirements apply only to contractors whose employees work more than 1000 hours per quarter on a government installation, Days Away, Restricted, and or Transfer Case Incident Rate (DART).Number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given time frame.

Total Case Incidence Rate (TCIR). Total number of recordable injuries and illness cases per 100 full-time employees that a site has experienced in a given time frame.

2. Kirtland AFB is in the process of pursuing VPP recognition or has already been recognized under the OSHA Voluntary Protection Program (VPP). VPP impacts all "applicable contractors" operating on Air Force Installations. It is the contractor’s responsibility to ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Contractors (to include applicable contractors), whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the installation or VPP site. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/desp/vpp/index.html.

3. Applicable contractors are required to submit their TCIR and DART rates and OSHA Form 300A annually to the contracting office for consolidation and submission as part of the installation's annual VPP Safety and Health Management report. TCIR and DART rates are due by the 15th of January of each year.

4. An applicable contractor's Quality Control Plan must identify the processes and procedures the contractor will use to track compliance with the Safety and Health Plan, and the process and procedures that will be used to correct violations.

5. It is the applicable contractor's sole responsibility for compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596). The contractor must submit a Safety and Health Plan and corresponding site safety checklist to the contracting officer 10 days after contract award. The contractor's plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety & health violations and/or uncontrolled hazards in contractor work areas. Additional, installation specific references and policies may be included/attached to this section. The plan shall:

5.1. demonstrate a management commitment to employee safety and health;

5.2. identify the application of the safety and health plan to subcontractors;

5.3. identify the roles and responsibilities of the following individuals:

5.3.1. Management;

5.3.2. Supervisors;

5.3.3. Employees;

5.3.4. Safety Coordinator;

5.4. identify applicable safety rules and regulations;

5.5. include a worksite hazard analysis to include base-line hazard identification and required control measures;

5.6. include a job site analysis to include hazards of tasks required to control measures;

5.7. identify employee safety and health training requirements and the documentation process;

5.8. include a workplace inspection frequency, to include identifying the individual conducting the inspections;

5.9. include employee hazard reporting procedures;

5.10. identify individual(s) responsible for corrective action hazards;

5.11. identify first aid/injury procedures;

5.12. identify procedures for accident investigation and reporting;

5.13. identify emergency response procedures; and

5.14. identify the process for tracking controlled hazards in contractor work areas

6. An applicable contractor is responsible for establishing these requirements for all subcontractors who qualify as applicable contractors under the resulting contract.