03_GEARSS_II_QASP.pdf

QUALITY ASSURANCE SURVEILLANCE

PLAN FOR

GLOBAL POSITIONING SYSTEM (GPS)

ENGINEERING, ANALYSIS & REMOTE

SITE SUSTAINMENT (GEARSS) II

CONTRACT No: FA8823-18-R-0007

SUMMARY OF CHANGES

Date Description

1 Vision

Provide positioning, navigation and timing (PNT) and nuclear detonation detection (NDS) services ...

"Any Time, Any Place, Right Time, Right Place".

2 Mission

Acquire, deliver and sustain reliable GPS and NDS capabilities to America's warfighters, our allies and civil users.

3 Purpose

This Quality Assurance Surveillance Plan is a Government-developed document used to determine if the contractor's performance meets the performance standards contained in the contract. The QASP establishes procedures on how this assessment/inspection process will be conducted. It provides the detailed process for a continuous oversight process:

• What will be monitored

• How monitoring will take place

• Who will be conduct the monitoring

• How monitoring efforts and results will be documented

The contractor is responsible for implementing and delivering performance that meets contract standards using its Quality Control Plan. The QASP provides the structure for the Government's surveillance of the contractor's performance to assure that it meets contract standards. It is the Government's responsibility to be objective, fair and consistent in evaluating contractor performance.

The QASP is not part of the contract nor is it intended to duplicate the contractor's quality control plan. This

QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.

The Government may provide a copy of the QASP to the contractor to facilitate open communication. In addition, the QASP should recognize that unforeseen or uncontrollable circumstances might occur that are outside the control of the contractor.

Bottom line, the QASP should ensure early identification and resolution ofperformance issues to minimize impact on mission performance.

4 Authority

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract or order. This acceptance is to be executed by the contracting officer or a duly authorized representative.

The following personnel shall oversee and coordinate surveillance activities.

5.1 Program/ Project Manager

The PM provides primary program oversight, nominates the COR, ensures the COR is trained before performing any COR duties and supports the COR's performance assessment activities. While the PM may serve as a direct conduit to provide Government guidance and feedback to the Contractor on technical matters, they are not empowered to make any contractual commitments or any contract changes on the

Government's behalf.

Assigned Government PM: TBD

5.2 Procuring Contracting Officer (PCO)

The PCO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The PCO shall also ensure that the contractor receives impartial, fair, and equitable treatment under this contract and determine and document the final assessment of the contractor's performance in the

Government's past performance tracking system.

Assigned KO: Stephanie M. VanDine

Organization or Agency: SMC/PKL

Telephone: (719) 556-2086

Email: stephanie.vandine@us.af.mil

5.3 Contracting Officer's Representative (COR)

The COR is responsible for providing continuous technical oversight of the contractor's performance. The

COR uses the QASP to conduct the oversight/surveillance process. The COR shall keep a Quality

Assurance file that accurately documents the contractor's actual performance. The file shall include inputs from Government Subject Matter Experts (SMEs), functional area experts, and project personnel with day-to-day insight and cognizance of GEARSS II activities. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The COR is responsible for reporting early identification of performance problems to the KO. The COR is required to provide an annual performance assessment to the KO which will be used in documenting past performance. The QASP is the primary tool for documenting contractor performance. The COR is not empowered to make any contractual commitments or to authorize any contractual change on the Government's behalf.

COR: TBD

5.4 Other Key Government Personnel

Key Government personnel from the following organizations will support QASP activities:

• SMC/GPLP

• SMC/GPLL

• 2 SOPS

mailto:stephanie.vandine@us.af.mil

5.5 Contractor Representatives

The following employees of [CONTRACTOR] serve as the contractor's key focal points for this contract.

Contract Program Manager/Transition Manager - TBD

Telephone:

Email:

Contracts Manager - TBD

Telephone:

Email:

6 Performance Requirements and Method of Surveillance

6.1 Contract Surveillance

The goal of the QASP is to ensure that contractor performance is effectively monitored and documented.

The COR's contribution is their professional, non-adversarial relationships with the PCO, PM and the contractor, which enables positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of contractor performance against contract requirements. The COR uses the methods contained in this QASP to ensure the contractor is in compliance with contract requirements. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor's performance. Additionally, this QASP is based on the premise that the contractor, not the Government, is responsible for management and QC/QA actions to successfully meet the terms of the contract.

6.2 Surveillance Matrix

The Surveillance Matrix (GPL File Plan) is the list of performance objectives and standards that must be performed by the contractor. Derived from the GEARSS II Performance Work Statement (PWS) Section 3, this matrix details the method of surveillance the Government (through the COR, in concert with other

Government personnel cognizant of contractor performance) will use to validate and inspect these performance elements. Inspection of each element will be documented in the COR file.

The inspection methodology defines what will be assessed, how the assessment will be made and how often or when it will occur, and the Government organization (at the branch level) charged with providing inputs for assessing performance. The Government performs surveillance, .using this QASP, to assess whether or not the contractor's performance meets defined Government requirements. In the event of conflict between the QASP and PWS, the current PWS shall take precedence.

6.3 Surveillance Method and Reporting

The Government shall conduct surveillance continuously, reporting the results quarterly to coincide with the Contractor's submittal of invoices for work accomplished. The Government will determine if the contractor satisfactorily meets the high level objectives (i.e., the 3.1, 3.2, 3.3, etc. paragraphs of the PWS) and sub elements (i.e., 3.1.1, 3.1.2, etc.) of GEARSS II.

The following organizations will be the focal points for reporting quality assurance status to the COR for the GEARSS II higher level objectives:

3.1 Program Management - SMC/GPL

3.2 Network Administration Officer (NAO) Support- 2 SOPS/DOA

3.3 Remote Site Technician (RST) - SMC/GPLL, 50 SCS/SLP, 21 SOPS & 23 SOPS

3.4 Operations (Ops) Support- 2 SOPS & 2 SOPS/DOA

3.5 DCO Monitor (DCOM) Support - 2 SOPS & SMC/GPL

3.6 DCO Subject Matter Expert (SME) Support - 2 SOPS & SMC/GPL

Inputs should be based on the Surveillance Matrix Tables and provided in writing to the COR via email. The input should address the following: whether performance was acceptable or unacceptable; performance issues or delays by the contractor, corrective actions planned or in work, mission impact of problems noted

(if any), and the contractor's plan or action for correction. Inputs must include a one or two sentence summary in all cases.

The battle rhythm for surveillance reporting will be as follows:

• 1st working day after quarter end: COR requests inputs

• 5th working day after quarter end: Receive and consolidate inputs into Quarterly

Assessment (QA)

• 7th working day after quarter end: COR reviews quarterly assessments and identifies any discrepancies

• 8th working day after quarter end: COR provides interim feedback to contractor

• 13th working day after quarter end: Contractor responds if feedback is negative

• 15th working day after quarter end: COR prepares PCO letter if required to correct issue

• 16th working day after quarter end: COR and PCO finalize QA

In the event work performance does not meet Government requirements, payment for the particular work in question may be withheld until such time as that work is accomplished. Major issues regarding the contractor's ability to adequately perform GEARSS II will be formally documented in the interim feedback to contractor. In the event the discrepancy is not resolved to the Government's satisfaction the Government will document the substandard performance in the annual Contractor Performance Assessment Report

(CPAR). The government will continue to monitor contractor corrective action for discrepancies.

SUBMITTED BY:

TBD

GEARSS II Contracting Officer's Representative

APPROVED BY:

Date

TBD

GEARSS II Program Manager

Date