Combined_Synopsis_and_Solicitation.pdf

COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS

General Information:

Document Type: Combined Synopsis/Solicitation

Solicitation Number: FA8771-19-Q-0007

Posted Date: 1 July 2019

Current Response Date: 9 July 2019

Classification Code: 7030- Information Technology Software

Set Aside: None

NAICS Code: 511210-Software Publishers

Contracting Office Address:

Department of Air Force

Maxwell AFB Gunter Annex

490 East Moore Drive

Montgomery, AL 36114

Description:

This is an open-market combined synopsis/solicitation (request for quotes) for commercial items prepared in accordance with the format in FAR subpart 12.106 with additional information included in this notice. The government intends to award a contract as a result of this combined synopsis/solicitation that will include the terms and conditions set forth herein. This announcement constitutes the only solicitation;

quotations are being requested, and an additional solicitation document will not be issued.

The Department of Defense, Maxwell AFB, Gunter Annex is seeking a Contractor to successfully satisfy the requirements listed in this RFQ. This procurement for Genesys PureConnect licenses and support is necessary in order to maintain the system software. The purchase of Genesys PureConnect must be performed through the use of a Genesys PureConnect provider and/or authorized Genesys PureConnect resellers. Field Assistance Service (FAS) Program Management Office has developed customized software used in the Help Desk Telephone System that is specific to Genesys PureConnect. Maintenance for Genesys PureConnect licenses is necessary in order to maintain the system and support/update software.

Deliverables and/or Tasks to be Performed:

Table 1 – Existing CIC System Licenses

The items in this particular table are NOT being procured via this solicitation; this is a listing of the licenses/equipment that requires maintenance support. See requirement below.

License Maintenance Component Item Number

A PK-510-4.0-RIVR

B N/A

C SW-001-4.0-AL04

D SW-001-4.0-AL02 (currently 20)

E SW-001-4.0-AA08

F SW-001-4.0-AA01

G SW-001-4.0-PL03

H SW-001-4.0-PL04

I SW-001-4.0-SS01

J SW-001-4.0-PL06

K SW-001-4.0-SL02

L SY-014-4.0-MSEA

M N/A

N N/A

New Licenses and Annual Server License Maintenance

Note 1 Includes all system components itemized in Table 1, plus 24/7/365 Gold-tier support (via telephone, email, etc.)

Note 2 Onsite service calls (e.g., full operational recovery from basic Windows Server 2016 load, etc.)—price to accommodate 1 visit per year. This CLIN is optional and may not be exercised.

Note 3 Onsite service calls (e.g., upgrade the CIC software on all servers to the latest JITC-approved version)— price to accommodate up to 2 visits per year. This CLIN is optional and may not be exercised.

CLIN / PoP CLIN Name / Item #

Base Year: 31 Jul 19 – 30 Jul 20 (Quantity of 10) SW-001-4.0-AL02 Business Client Licenses

Base Year: 31 Jul 19 – 30 Jul 20 CIC License Maintenance SEE NOTE1

0003 (Optional)

Base Year: 31 Jul 19 – 30 Jul 20 Emergency Server Fixes SEE NOTE 2

0004 (Optional)

Base Year: 31 Jul 19 – 30 Jul 20 CIC Software Version Upgrades SEE NOTE 3

Option Year One: 31 Jul 20 – 30 Jul 21 CIC License Maintenance SEE NOTE 1

1002 (Optional)

Option Year One: 31 Jul 20 – 30 Jul 21 Emergency Server Fixes SEE NOTE 2

1003 (Optional)

Option Year One: 31 Jul 20 – 30 Jul 21 CIC Software Version Upgrades SEE NOTE 3

Option Year Two: 31 Jul 21 – 30 Jul 22 CIC License Maintenance SEE NOTE1

2002 (Optional)

Option Year Two: 31 Jul 21 – 30 Jul 22 Emergency Server Fixes SEE NOTE 2

2003 (Optional)

Option Year Two 31 Jul 21 – 30 Jul 22 CIC Software Version Upgrades SEE NOTE 3

Evaluation of Quotes:

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be the Best Value to the Government—lowest price technically acceptable.

Clauses/Provisions:

The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html. FAR 52.212-1, “Instructions to Offerors–Commercial Items”;

FAR 52.217-9, “Option to Extend the Term of the Contract”

Quote Submission Instructions:

All quotes shall be sent via email to the Contracting Officer at britney.jenkins@us.af.mil with a courtesy copy to the Contracting Specialist at jeffrey.jolly@us.af.mil.

Point of Contact

Jeffrey S. Jolly

Contracting Specialist

AFLCMC/HIK

Office phone: (334)416-4157

BRITNEY B JENKINS

CONTRACTING OFFICER

http://acquisition.gov/comp/far/index.html mailto:britney.jenkins@us.af.mil mailto:jeffrey.jolly@us.af.mil