RFQ_Attch_1_-_PWS_Camera_Mtx_17Jan18.pdf

PERFORMANCE WORK STATEMENT

FOR

SURVEILLANCE SYSTEM MAINTENANCE

AIR FORCE RESEARCH LABORATORY

ROME RESEARCH SITE

ROME, NEW YORK

17 January 2018

SOLICITATION NO.

FA8751-18-Q-0225

DESCRIPTION OF SERVICES

1.0 SCOPE. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to maintain the surveillance system for the Air Force Research Laboratory Information Directorate at the Rome Research Site (AFRL/RRS), Rome, New York and Newport Site.

1.1. Monthly Maintenance.

1.1.1. The contractor shall perform monthly inspections to include proper lens focus, cleanliness, proper movement of the Pan/Tilt/Zoom cameras, water vapor build-up on exterior cameras and/or housings, and review software error logs for correction.

1.2. Emergency Maintenance Service.

1.2.1. The contractor shall provide an Aimetis Symphony qualified technician within (8) hours of a request for service upon contact by AFRL/RRS.

1.2.2. The contractor shall repair and/or replace all cameras, housings, cabling and hardware that initiated the service call and/or contributed.

1.2.4 The contractor shall replace and/or correct system electronics or software problems that initiated the service call and/or contributed.

1.3. Software Updates

1.3.1. The contractor shall perform software updates as needed to ensure the Aimetis Symphony Surveillance System remains current.

1.4. New Camera Installation

1.4.1. Installation of new cameras and associated hardware at various locations at the AFRL/RRS and/or Newport site may be required. Associated costs for new camera installation will be separately priced by contract modification. Labor rates will be pre-priced in accordance with the price schedule. Quote(s) shall be submitted for the new equipment at the pre-priced labor rate and priced for the equipment. These quotes will be evaluated and negotiated prior to contract modification.

1.4.2. Upon addition of new cameras and associated hardware the contractor shall provide to the Government an updated list of equipment under warranty and covered under this maintenance contract.

1.5. Service Interruption: The contractor shall NOT disrupt the surveillance system service without prior contact and approval of the on-duty AFRL/RRS Base Defense Operating Center (BDOC) Operator of the proposed hours, date, reason and cameras effected. BDOC can be reached at 315-330-2961.

1.5.1. The surveillance system service shall not be disrupted any longer than absolutely necessary to perform requested and/or scheduled maintenance.

2.0 SERVICE SUMMARY.

Performance Objective Performance Threshold Accurately, timely and safely comply with all services IAW paragraphs 1.1

No more than 2 non-corrected discrepancies per month

Provide Emergency Maintenance Service IAW paragraph 1.2

100% of the time

Software Updates IAW paragraph 1.3 No more than 2 non-corrected discrepancies per month

New Camera Installation IAW paragraph 1.4 No more than 2 non-corrected discrepancies per month

Service Interruption IAW paragraph 1.5 100% of the time

3.0 GOVERNMENT FURNISHED SERVICES/BASE SUPPORT.

3.1. PROPERTY. No government property shall be furnished.

4.0 GENERAL INFORMATION. In addition to the description of services provided above, the contractor shall perform the following general tasks.

4.1. CONTRACTOR PERSONNEL:

4.1.1. Personnel Qualifications. The contractor shall provide qualified personnel who meet the minimum qualifying criteria at the beginning of their employment as specified. Listed below are the qualification and experience requirements for functional area personnel

4.1.1.1. Personnel Qualifications. Surveillance System Technician (Electronics Technician Maintenance II):

The Surveillance Systems Technician shall be certified by Aimetis or have minimum of 1 year servicing the same Aimetis Surveillance System.

4.2. QUALITY ASSURANCE. The Government will periodically evaluate and monitor performance to ensure services are received. The Government will evaluate the contractor's performance through intermittent inspections and receipt of valid and verified complaints. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated complaints. Likewise, the Government may decrease the number of quality control inspections if merited by performance. The contractor shall take necessary actions and coordinate with the Government to resolve any discrepancies found as part of these inspections.

4.3. HOURS OF OPERATION.

4.3.1. Normal Hours. The contractor shall perform the services required under this contract during the following hours: Monday through Friday, 0800-1600 hours unless otherwise stated.

4.3.1.1. After Hours. The contractor may be required to respond during non-duty hours listed in para 4.3.1., due to a catastrophic loss of the equipment at AFRL/RRS in Bldg. 3, Suite A3.

4.3.2. Recognized Holidays. Unless stated otherwise in this PWS, The contractor is not required to provide service on the following days:

New Year’s Day January 1 (except weekends, then it will be either Monday or

Friday)

Martin Luther King’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day July 4 (except weekends, then it will be either Monday or Friday)

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veteran’s Day November 11 (except weekends, then it will be either Monday or

Thanksgiving Day 4th Thursday in November

Christmas Day December 25 (except weekends, then it will be either Monday or

4.4. PERFORMANCE. The performance of these services is not considered to be mission essential during time of crisis. Should a crisis be declared, the Contracting Officer or his/her representative will advise the contractor of any revised requirements, followed by written direction.

4.5. PERIOD OF PERFORMANCE. The period of performance is one base year, plus four, one year options, for a total potential length of five (5) years.

4.6. PLACE OF PERFORMANCE. The contractor shall perform the requirements of this contract at the Air Force Research Laboratory Information Directorate, Rome Research Site (AFRL/RRS), in Rome, New York and the Newport Site in Newport, New York.

4.7. SECURITY REQUIREMENTS.

4.7.1. The work to be done on this project is located in and around areas that are under the scrutiny of the Department of Defense Police assigned to the RRS Information Directorate. To gain access to the areas to examine the work to be done for job estimation purposes, arrangements must be made through the Contracting Office. Contractor personnel will be escorted into the areas for the purpose of project estimation.

4.7.2. When it has been determined which Contractor will accomplish these services, a Visit Request letter, from the company, preferably on Company letterhead, identifying all personnel who will be employed during the work will be necessary prior to work commencement. The Visit Request letter needs to be signed by the Company President or Director of Human Resources and will also be used as the Entry Authority List. The Contractor will supply the Visit Request letter to the Security Office (AFRL/RIOF) through the Contracting Office. The Visit Request can be done via RRS Visit Request Form, RRS Form 31:

http://www.wpafb.af.mil/afrl/ri/ ) or a simple Company Letterhead letter identifying all personnel who will be employed during the work. The request will contain the full name of each individual, to include a middle initial, date of birth, state of driver’s license issuance and city and state of birth. This information will be used to perform a local files check prior to the beginning of work. This check will provide driver’s license information, any wants and warrants and protection orders and will also provide information on possible illegal immigration issues and terrorist affiliations. If the individual is not a US citizen they will not be allowed within the complex or facilities. If the individual is not a US citizen but has a Green Card, Form I-551 or has the I-551 stamp on their passport, the Security Office will need to see either one. No foreign national workers are allowed on the Rome Research Site.

4.7.3. Provide the Company’s phone number and a Project Leaders or Supervisor/Foremen cell-phone number is necessary for the Law Enforcement Desk Sergeant.

4.7.4. All facilities are entered using a magnetic media entry badge. Contractor work within the facilities will be required to obtain an Unescorted Visitor Badge; this will be procured by the Division/Branch with oversight of the work. The badge is obtained in the lobby of Bldg 3, West Wing, Security Office. This badge will be worn at all times within the facility. These badges will be returned to the Contracting Officers’ Technical Representative before completion of the final inspection. Any badges lost during the period of work will be reported to Security as soon as possible.

4.7.5. Access to the RRS Complex is controlled by a Main Gate on Brooks Rd, located just west of the Otis & Brooks intersection. Identification for the contractor to enter with a vehicle will be an access list supported by the electronic badge issued. All commercial vehicles entering the gate will be searched. One-time deliveries can be escorted from the gate to delivery point by project personnel.

4.7.6. All commercial vehicles are searched prior to entry into the RRS Complex. Vehicle operators will be aware of the vehicle search pull-off area prior to approaching the Main Gate. A search of the vehicle will be conducted prior to its entry. All vehicles not needed for delivery of equipment or tools will be parked in the visitor parking area unless cleared through Security. There are No vehicles allowed within 25 meters (80 ft) of the RRS facilities.

4.7.7. All personnel should be aware that the Rome Research Site is Property of the United States Air Force. All personnel will follow all posted signage.

4.7.8. Contractor personnel will be notified by RRS Police of any emergencies which would require an evacuation or work stoppage, such as an increase in the Force Protection Condition.

4.7.9. Building/Room Keys: If the contractor needs access to area(s) that are locked (i.e. mechanical rooms, janitor’s closet, etc.), a request for entry of at least 2 working days prior to the need for access will be submitted to AFRL/RIOC construction representative. The area(s) will be provided on a daily basis. The area(s) will be locked down at the end of the day’s work.

4.7.10. The 24 hour Desk Sgt can be reached at 315-330-2961.

4.7.11. Regarding Access to Air Force Facilities and Government Information Technology Networks

4.7.11.1. Contractor employees requiring access to USAF bases, AFRL facilities, and/or access to U.S.

Government Information Technology (IT) networks in connection with the work on this contract must be U.S.

Citizens. For the purpose of base and network access, possession of a permanent resident card (“Green Card”) does not equate to U.S. citizenship. This requirement does not apply to foreign nationals approved by the U.S.

Department of Defense of U.S. State Department under international personnel exchange agreements with foreign governments. Any waivers to this requirement must be granted in writing by the Contracting Officer prior to providing access. The above requirements are in addition to any other contract requirements related to obtaining a Common Access Card (CAC).

4.7.11.2. For purposes of paragraph (a) above, if an IT network/system does not require AFRL to endorse a contractor’s application to said network/system in order to gain access, the organization operating the IT network/system is responsible for controlling access to its system. If an IT network/system requires an U.S.

Government sponsor to endorse the application in order for access to the IT network/system; AFRL will only endorse the following types of applications; consistent with the requirements above:

(1) Contractor employees who are U.S. citizens performing work under this contract.

(2) Contractor employees who are non-U.S. citizens and who have been granted a waiver.

4.8. SAFETY REQUIREMENTS:

4.8.1. The contractor shall comply with all safety and health requirements necessary for the protection of personnel, facilities and equipment including, but not limited to all applicable Occupational Safety and Health Administration (OSHA) (Public Law 91-596) and all applicable OSHA standards, while performing this contract at the Air Force Research Laboratory (AFRL), Rome Research Site (RRS), Rome NY and Newport Test Site. It is the contractor’s sole responsibility to make certain that all safety requirements are met.

4.8.2. The contractor shall maintain a written Safety Program, as required by OSHA and make said plan available for review by the government upon request by the Contracting Officer.

4.8.3. In the event of a mishap, or a “near miss”, during the performance of this contract at AFRL RRS, notify the Contracting Officer or the DET 4 Safety Office in an expeditious manner. Written notification shall be provided to the Contracting Officer (who will forward a copy to the DET 4 Safety Office) within 72 hours and shall include the following information:

a. Contract, Contract number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (events leading to accident/incident)

d. Cause of accident/incident (if known)

e. Type of injury sustained and/or estimated cost of accident/incident (material and labor to replace/repair) when damage is to government property.

f. Nomenclature of equipment and personnel involved in accident/incident

g. Corrective Actions (taken or proposed)

h. Other pertinent information

4.8.4. If the Contractor needs to bring any hazardous material on site to effect a repair they are required to have the material approved (AF Form 3952) and tracked in HMMS by RIOCV. POCs are William Brain, 315-330-2754 and Jaclyn Holbritter, 315-330-2643.

APPENDICIES

Appendix A - AFRL/RIOF CAMERA LOCATIONS/VIEWS

Appendix B - CCTV Maintenance Checklist

Appendix A

AFRL/RIOF CAMERA LOCATIONS/ VIEWS

AFRL/RRS:

BUILDING 101:

101-SE: looking east down Hangar Rd 106-SW: looking west down Hangar Rd

BUILDING 106:

106 W: PTZ, looking from front of B-106 westward to B-104, 106- S1: PTZ, view of front of B-106, flagpole area and parking lot, 106-S2: PTZ, looking south into parking lot and Gate Entry, 106- SE: PTZ: looking at B-106 front, Hangar Rd side from B-101, 106- SW: PTZ, looking at B-106 rear, Hanger Rd side from B-101, 106-12: inside view of 106-12 entrance.

106-ST13: hallway and outer vault door at Station 13.

106-ST12: view of vault door at station 12.

106-ST11: view if inner lobby and 106-4.

106-LOBBY: view of inner lobby and entry ways.

106-17: Help Desk Area. Entry Door above 106-11.

106-16: Network Control Facility entrance.

3-3W FRONT: looking south from B-106 toward front of B-3W.

BUILDING 2:

STATION 2: NE end, inner view of warehouse area, entrance to Sta-2 B-2 LOBBY: Main Lobby door view, inside B-2 SOUTH: PTZ, outside view of B-2 South end next to vehicle bay, B-2 NORTH: PTZ, outside view of B-2 North end next to Load-Dock, B-2 NORTH EAST: PTZ, outside view of B-2, north end looking east.

BUIDLING 1: Colosseum

B-1 ENTRANCE: inside view of entrance to Gym at B-1 B-1 COMM ROOM ENTRANCE: inside view, Gym Comm Room entrance.

B-1 SOUTH EAST: PTZ, outside view of South East corner B-1 SOUTH WEST: PTZ, outside view of South West corner

BUILDING 3:

3-SW1: PTZ, outside view from tower 3-SE: PTZ, outside view from tower by 3-5, 3-SW2: outside view from tower, looking SW 3-7: Entry Door 3-7 inner view 3W-WH-SOUTH: inside view of Sta. 29, Corridor D 3-5: inner view, east end of Corridor H COTF: View of entrance to COTF 3-STATION 28: Sta. 28 entrance door 3-14: inner view of entry door 3-14

DCC: inner view of entry door 3-13a, station 31 GATE INBOUND: looking East on Brooks Rd from gate house GATE OUTBOUND: looking West on Brooks Rd from gate house 3S DOOR 1: view of double door entrance to B3S, looking south.

3S DOOR 3: view of double entry doors looking north toward library 3S DOOR 2: view of entry at SW corner of 3S 3S LOADING DOCK: inside view of 3S Loading Dock, SE corner of 3S 3 SOUTH EAST: PTZ, outside view of 3S-2 entrance 3 SOUTH WEST: PTZ, outside view of 3S Loading Dock

BUILDING 3W:

3W-6: Entry Door next to Library 3W-3: Entry Door inner view 3W-LOADING DOCK: inner view of bay and overhead door 3W-OPEN STORAGE: Station 25 outer entry door 3W-WH SOUTH: Corridor 1, 3W looking toward Sta. 25 3W-WH NORTH: Corridor 1, 3W looking toward Sta. 24 3W-SSO ENT: Station 24 outer entry door 3W-2: Entry/Exit Door inner view 3W-LOBBY: 3W Main Lobby, inner view 3W-EH SOUTH: Corridor 2, 3W looking northward toward lobby 3W-EH NORTH: Corridor 2, 3W looking southward toward 3W-6 3W-B-3 NW: Café, meeting area 3W-B-3 SW: entry door to B-3, view of 3W-8 black room entrance 3W-B3 W: entry between B-3 and B-3W, corridor 3 3W-Police Desk: View outside door of Police Desk 3-NE: PTZ, North east corner of B-3 STATION 27: view of Station 27 entrance at Corridor 4 and C

CSPF, New Vault Area on DVR-3W:

CAMERA 1: B-3, Corridor B, looking CAMERA 2: B-3, Corridor B, Looking CAMERA 3: B-3, Corridor 7 looking north CAMERA 4: B- 3, Main entrance to CSPF CAMERA 5: B-3, Unknown, Dark CAMERA 6: B-3, Corridor 7, looking south CAMERA 7: B-3, Corridor D, Looking east at Stations 29

NEWPORT SITE:

SITE-X ENTRY ROAD: Main Site Entry Gate, East end of Site.

GS WEST: Guard Shack West looking west GS PTZ: Guard Shack PTZ GS EAST: Guard Shack East, looking east.

FRONT-SOUTH: Main Bldg. Parking Lot looking south FRONT-NORTH: Main Bldg. Parking Lot looking north from Isolation Range.

REAR TANKS: Natural Gas tanks, rear of Main Building SITE-X: Site- X Positioner, west end of Site looking north

REAR EAST: Back Door, Main Hanger, Main Building HALLWAY-1: Inside Main Building Entrance looking west.

OFFICE-1: Inside Main Building Entrance looking east.

MAIN ENTRANCE: Entrance to Main Building Looking South

Appendix B

Instructions: Place a checkmark in the corresponding box if unit is fully operation. If problems are found, note them in the appropriate box (include any necessary details of the problems and/or locations).

Rome Lab

CCTV Maintenance Checklist

Date: ______

Technician: ________________________

Inspection /Cleanliness Checkl ist

Building

3W

Main Gate

Irish Hill

Colosseum

OVR

UPS

Power Supplies

PTZ Camera(s)

Fixed Camera(s)

Housings

Security Desk PC's and Software