Air_Handler_Maintenance_PWS_5_May_16.docx

PERFORMANCE WORK STATEMENT

LIEBERT AIR HANDLER, IN-ROW CHILLER, AND HEAT EXCHANGER MAINTENANCE

83rd Network Operations Squadron, Operating Location - Alpha

Version 1.0 05 May 2016

1.0. INTRODUCTION

The 83rd Network Operations Squadron, Operating Location Alpha (83 NOS OL-A) at Wright-Patterson AFB (WPAFB) requires maintenance support for all Liebert air handlers, in-row chillers, and heat exchanger located in the 83 NOS Det 3 network environment.

2.0. BACKGROUND

The 83 NOS OL-A utilizes various servers to provide core network services to over 150,000 users throughout the Air Force and these servers require cooling from Liebert air handlers, in-row chillers, and heat exchanger as outlined in the Bill of Materials of this contract. 83 NOS OL-A requires maintenance support in order to properly maintain these units. This ensures network equipment operates within acceptable temperature ranges. The subject maintenance support will promote higher system availability during normal operations and faster recovery from failures.

3.0. SCOPE

3.0.1. The contractor shall accomplish Liebert air handler, in-row chiller, and heat exchanger maintenance in accordance with the terms of this Performance Work Statement (“PWS”). The contractor shall respond to all requests for hardware maintenance, to include emergency fix actions, 24 hours per day, 7 days per week, and 365 days per year with a certified Liebert technician arriving on-site within four (4) hours after receipt of the service call. The technician will continue to work on-site until the functionality issue identified in the service call is rectified, or, an alternate time, if such time is designated by the Government in its sole discretion.

3.0.2. The contractor shall perform quarterly preventative maintenance inspections, four (4) total for the duration of this contract, with approximately 90 days between inspections. These inspections will be scheduled during Monday-Friday, 8am - 5pm EST.

3.0.3. The contractor shall provide replacement parts as necessary to maintain air handler, in-row chiller, and heat exchanger system availability.

3.0.4. The contractor shall provide certified Liebert technicians when completing air handler, in-row chiller, and heat exchanger maintenance pursuant to this PWS.

3.0.5. The contractor shall maintain a single point of contact for this action, and shall provide contact information for this individual immediately following contract award.

3.0.6. The services provided for in this PWS are essential for performance during crisis pursuant to DODI 3020.37.

4.0. SERVICE DELIVERY SUMMARY

Repairs completed within agreed time 100% of the time.

5.0. CONTRACT SECURITY

The contractor must ensure technicians have access to the locations listed in the Bill of Materials of this contract. See Appendix 1 of this PWS. The Government shall provide an escort for the contractor at all times while it is performing repairs pursuant to this PWS.

Appendix 1

Bill of Materials - LIEBERT AIR HANDLER, IN-ROW CHILLER, AND HEAT EXCHANGER MAINTENANCE

83 NOS OL-A POC:

Capt Kristen Engle email: kristen.engle.1@us.af.mil office: (937) 904-1416

Validated:

27 Jul 2015

Additional requirement(s):

Full maintenance service must include:

• Guaranteed 4-hour response 24 hours/day, 7 days/week

• Emergency service labor and travel coverage

• Parts coverage

• Quarterly (4 total) preventive maintenance visits scheduled Monday-Friday, 8 am – 5 pm

Location:

2721 Sacramento St., Bldg 271 Wright Patterson, OH 45433