PWS_-_Ice_Mach_and_RO_Mach_Maintenance_Svcs.docx
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- PM/RM on Ice & Reverse Osmosis Machines Federal contract opportunity
- Solicitation number
- FA813218R0013
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Performance Work Statement
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| FA8132-18-R-0013_-_Ice__And_RO_Machine_PM_RM_Svcs_(CSS).doc | DOC document |
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PERFORMANCE WORK STATEMENT
FOR
PREVENTIVE AND REMEDIAL MAINTENANCE OF
COMPLEX ICE MACHINE AND REVERSE OSMOSIS MACHINE SYSTEMS
PREPARED BY:
OC-ALC/OBCA
01 February 2018
Section One
Description of Services
1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventive and Remedial Maintenance (PM/RM) on Ice Machines and Reverse Osmosis Machines at the Oklahoma City–Air Logistics Complex (OC-ALC). The equipment is listed in Appendix A.
1.1.1 The Contractor shall be responsible for ensuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.
1.2 Requested Services: The contractor shall provide four (4) PMs, once every quarter, for ice machines and reverse osmosis machine systems as listed in the Appendix A. The contractor shall clean and sanitize the ice machines to Occupational Safety and Health Administration (OSHA) standards, change filters and test the water for the reverse osmosis machines. The contractor shall perform the preventive maintenance in accordance with the manufacturer’s specification manuals.
1.3 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform four (4) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within ten (10) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.
1.4 Remedial Maintenance (RM): RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. RM includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.
1.5 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.
· the equipment identification number (ID#)
· a brief description of the malfunction
· location of equipment
· name and telephone number of the Point of Contact (POC)
1.5.1 Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days.
1.6 Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:
· the equipment ID#
· date of evaluation
· description of findings and recommendations
· required parts and part numbers (P/N)
· cost of parts
· number of parts needed
· estimated labor hours required to complete the repair
1.6.1 Any recommendations cited shall consider:
· the priority of the requested service
· available source for obtaining new parts
· the availability of the new parts
· shipping and delivery schedules of parts
· other factors which may be peculiar to the specific repair requirement
1.7 Authorizations for Repair Actions: Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Government Subject Matter Expert (SME) and the CO in order to obtain the approval to proceed. The Contractor shall ensure all repair actions have the documented CO approval, in writing, before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government SME that the repairs have been completed.
1.7.1 Once the authorization for repair action has been received from the CO, the Contractor shall order any required parts within two (2) business days and notify the COR, in writing, of the estimated arrival date of the parts. Upon the receipt of the parts, the Contractor shall perform the repair within five (5) business days. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed in a timely manner.
1.8 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO. Long lead items greater than five (5) business days must be identified and provide sufficient documentation supporting the delay.
1.9 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government SME. When necessary the Government SME will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:
· name of the company
· requested service date
· contract number
· equipment ID#
· description of services provided
· additional services recommended (if any)
· printed name and signature of technician who performed the services (electronic signatures are acceptable)
· printed name and signature of on-site Government SME or COR (electronic signatures are acceptable)
· start and completion dates
· complete breakdown of the labor cost (hours and rate)
· materials and parts used
· details of any other charges
· printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)
· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (electronic signatures are acceptable)
1.10 Increase/Decrease of Equipment: The Government reserves the right to increase and/or decrease the number of the Ice Machine and Reverse Osmosis Machines to be serviced by 20%, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Ice Machine and Reverse Osmosis Machines PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.
1.11 Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or COR.
1.12 Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.
1.13 Maintenance Documentation: The Contractor shall notify the Government Subject Matter Expert (SME) upon completion of each PM/RM/Repair/or similar requirement, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.
1.14 Red Tagged Items: Red Tagged items create unsafe conditions for the workplace and are noted by the annotation of a Red X in the Facilities and Equipment Management Web-Based (FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared. The Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.
1.15 Red X Clearance: The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI 21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instance where the Contractor clears a Red X in his or her assigned work area.
1.16 Red X Clearance on Equipment: Red X on Equipment will be cleared in FEMWEB by the shop supervisor, work leader, or supervisor’s designee.
1.17 Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.
1.18 Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 6:30am to 4:30pm. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government Subject Matter Expert (SME) or COR must be present with the Contractor.
1.18.1 These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.
1.19 Special Qualifications: The Contractor shall provide personnel with the following special qualifications:
· Certified Repair Technician for HVAC equipment.
1.20 Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.
1.20.1 The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.
1.21 Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the COR within five (5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.
1.21.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.
1.22 Environmental Certification: The Government will ensure the part or equipment is clean, drained and purged before it is transferred to the Contractor for repair. The Government will provide written certification of such to the Contractor prior to shipment or pick up of the part or equipment. Certification will be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification will contain description of the part or equipment, make, model, serial number, and OC number (if applicable). This certification will be provided to the COR three (3) business days prior to the pick-up or shipment of the part or equipment. The COR will, in turn, provide it to the Contractor within two (2) business days prior to the pick-up or shipment of the part or equipment.
1.22.1 The Contractor shall ensure and provide written certification that the repaired part or equipment is cleaned to remove all hazardous contaminants, dirt, shavings, oil, or grease, and drained and purged to remove all fluids, oils and liquids before returning to Tinker AFB. Certification shall be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification shall contain description of part or equipment, make, model, serial number, and OC number (if applicable). This certification shall be provided to the COR two (2) business days prior to the return of the part or equipment.
1.23 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.
1.23.1 Contractors shall be compliant Tinker Air Force Base (TAFB) Supplement to Air Force Instruction (AFI) 32-7086, “Hazardous Materials Management”, Tinker AFB procedures per Tinker Air Force Base Instruction (TAFBI) HWMP, “Hazardous Waste Management”, and Complex procedures per Oklahoma City Air Logistics Complex (OC-ALC) Sup to AFI 32-7086, “Hazardous Material Management” and OC-ALCI 32-101 “Air Quality Record Keeping Procedure”. Publications are available digitally on e-Publishing website at www.e-publishing.af.mil for downloading or ordering.
1.24 Hazardous Material (HAZMAT): If no HAZMAT will be brought on base or used in performance on this contract, the contractor shall certify “No HAZMAT will be brought on base” or “No HAZMAT Usage” in writing on company letterhead. This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.
1.24.1 The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per Oklahoma City Air Logistics Complex (OC-ALC) Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.
1.25 Safety Data Sheet (SDS) and Labeling: Upon COR receipt of the “No HAZMAT Usage” certification, the requirements of this section no longer apply.
1.25.1 The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date all Safety Data Sheets (SDSs) and a completed OC-ALC Form 152, SDS Information Sheet. The Contractor shall receive approval from the COR prior to shipping any chemical, material or substance to Tinker AFB. A copy of the manufacturer SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The Contractor shall ensure containers of hazardous chemicals are labeled with the following information, prior to shipping to Tinker AFB IAW OSHA Hazardous Communication Standard, Title 29, CFR Part 1910.1200 (2012): product identifier; signal word; hazard statement(s); precautionary statement(s); pictogram(s); and name, address and telephone number of the chemical manufacturer, importer, or other responsible party. The COR will forward all SDS submittals to 72 ABW/CEIE for approval. A current manufacturer SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved. The Contractor shall maintain copies of manufacturer SDSs for all chemicals and SDSs shall be readily accessible at all times by Contractor personnel as well as government employees.
1.26 Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify “NO Hazardous Waste Generation” in writing on company letterhead. This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.
1.26.1 The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.
1.27 Discharges: Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). Notice of intent documentation shall be provided to the COR within ten (10) days after award. The COR will submit the required notice of intent documentation to the UEC for 72 ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.
1.28 Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.
1.29 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:
1.29.1 One (1) copy to CO, two (2) copies to the COR, a copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:
1.) Name and contact number of person reporting the spill 2.) Date and time of incident 3.) Location and source of spill 4.) Substance or pollutant spilled 5.) Amount spilled and rate of discharge 6.) Any damages or injuries involved 7.) Extent of area impacted 8.) Potential hazards 9.) Actions taken 10.) Organizations contacted 11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.
1.30 Environmental Training: Upon COR receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply.
1.30.1 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, Air Force and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm; http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFBI-HWMP, “Hazardous Waste Management”.
1.31 Welding and Hot Work Requirements: The Contractor shall obtain an AF Form 592, USAF Welding, Cutting and Brazing Permit, prior to the use of any welding, cutting or brazing equipment. The Contractor shall contact the 72nd ABW Fire & Emergency Services Division's Fire Prevention Office at 405-734-3981 regarding all work that involves welding, cutting, brazing, soldering, tar kettles, and open flame devices. The Contractor personnel who are performing the work shall keep this form with them at all times with them while at the worksite.
1.31.1 The Contractor shall meet the requirements of OSHA Standard 29 CFR 1910 Subpart Q (as applicable) and NFPA Standard 51B Standard for Fire Prevention during welding, cutting, and other hot work and as well as the AF Occupational Safety and Health (AFOSH) Standard 91-5, Welding, Cutting, and Brazing.
1.32 Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.
1.33 Foreign Object Damage (FOD) and Dropped Object Prevention: Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2650, AFMC Supplement 1, paragraph 9.2., and A4.4.4. (Initial)/A4.4.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM.
1.33.1 The Contract Manager shall provide written certification to the COR for each employee within ten (10) business days after the contract award date. The certification shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide written certification of training to the COR prior to the employees starting work in the OC-ALC shops. Every 36 Months, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide written certification to the COR.
1.34 Tool Control and Accountability: While performing contract services in or around Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI 21-101_AFMC Supplement 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after (insert type of action, i.e. PM, RM, etc.) actions. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The Contractor shall obtain the Form 32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the COR about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC Industrial Areas.
1.35 Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-302, in its entirety for the operation of POVs within Tinker AFB.
1.36 Required Initial and Refresher Courses for On-Base Driver’s Training: The Contractor and all Contractor employees shall take and pass the on-base Driver’s Training Course before driving on or in the Ramp areas. The Contractor shall contact the COR to schedule training. On an annual basis, the Contractor shall take the refresher on-base Driver’s Training Course. The Contractor shall submit each employee’s on-base Driver’s Training Course certificates to the COR upon completion of the initial or refresher courses.
1.37 FOD Training for Vehicle Operations: Vehicle operators shall complete all FOD awareness and prevention training as well as testing requirements before driving any vehicle on the flight line (Reference Tinker AFBI 13-202 in its entirety).
1.38 Non-Common Access Card (CAC) Holders: Non-CAC Card holders shall complete a Request for Identification Credential, AFMC Form 496, and submit it to Pass and Registration. The Government will issue a completed Identification Credential Defense Biometric Identification Data System (DBIDS) ID. The Contractor shall be responsible for their employees displaying and surrendering the DBIDS ID IAW the Installation Integrated Defense Plan, Tinker Plan 31-101, “Installation Security Program”, in its entirety.
1.39 Restricted Area Badge Holders: The Contractor shall contact the COR within five (5) business days after the contract award date for details and forms. The Contractor employees shall submit a request for an identification credential, AFMC 496, within seven (7) business days of the contract award date. After the contractor badge is issued, the Contractor’s security manager shall initiate the AF 2583, Installation Records Check, by taking the form to Building (Bldg.) 6611. The Contractor shall also fill out the AF 2586, Restricted Area Badge paperwork, then submit it with the AF 2583 to the Security Forces, 72 SFS Pass and Registration section, at Bldg. 6611. Prior to the Contractor entering the restricted area, the COR will provide Phase I Security Training which explains the do's and don’ts for the restricted areas applicable to the Contractor.
1.40 Contractor IDs: All contractor badges shall be surrendered when the contract expires, are no longer needed, or when the contract personnel are no longer working under the contract or for the Contractor. The contractor IDs expire on the last day of the current contract PoP. If the contract is extended, the Contractor and Contractor personnel shall obtain new ID badges. The requirement to obtain new badges includes the CAC ID, the DBIDS ID, and AF Form 1199C, Controlled/Restricted Area Badge.
1.40.1 All CAC cards shall be returned to the Pass and Registration, Bldg. 6611, upon the completion of the contract, when no longer needed or contract personnel are no longer working under the contract or working for the Contractor. Upon issue of the CAC by Pass and Registration, the Contractor shall be responsible for employees displaying and surrendering the card IAW the Installation Integrated Defense Plan, Tinker Plan 31-101, in its entirety. Upon five (5) calendar days of the badge being returned to Pass and Registration, the Contractor shall provide copies of the turn-in receipts to the COR either by US Postal Service or email.
1.40.2 Contractors are assessed a fine of $50.00 if CAC IDs, AF Form 1199C’s, AFMC Form 387s, or DBIDS IDs are lost, stolen, or not returned to the Pass and Registration, Bldg. 6611 when the badges have expired or are no longer required. The 72 Security Forces Squadron (SFS) will attempt to fine the contract if money cannot be collected from the Contractor.
1.41 Foreign Nationals: The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.
1.42 Safety and Health on Government Installations: While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, COR, and Government Contract Administrator (CA) within one (1) business day of any injuries that occur to contractor personnel while they are on the installation. The Contractor shall notify the CO, COR, and Government CA within one (1) business day of damage to Government property or equipment during the execution of the contract.
1.43 Emergency Procedures: The Contractor personnel shall follow the direction of the Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.
1.44 Contractor Manpower Reporting (CMR): The Contractor shall report ALL contractor labor hours, to include sub-contractor labor hours, required for the performance of the services provided under this contract via the Contractor Manpower Reporting Application (eCMRA), which is the Department of Defense’s secure data collection site for manpower. The Contractor is required to completely fill in all required data fields at the Department of the Air Force’s eCMRA website, which is found at https://afcmra.dmdc.osd.mil.
1.44.1 The Contractor shall report all labor hours executed during the Period of Performance (PoP) for each Government Fiscal Year (FY) which runs from 1 October through 30 September the following year. Although the labor hours executed may be completed any time during the FY, all data shall be completed no later than (NLT) 31 October of each calendar year. Contractors may direct questions to the CMR help desk email at dod.ecmra-af-support-desk@mail.mil.
1.45 Training – General (including but not limited to): The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the contractor employee’s Social Security Number (SSN) will be input on the form.
1.45.1 The Contractor shall contact the COR prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:
| Contractor Required Courses |
| Course Number |
| FOD and DOP Awareness Training Course Initial |
| CHPMAS0000400SU |
| AFMC FOD and DOP Awareness Training Refresher |
| CHPMAS0001301CB |
| Initial Fire Safety and Prevention Training |
| CTESAF0000100SU |
| Refresher Fire Safety and Prevention Training, Computer Based Training (CBT) |
| CTEMAS0002900CB |
| OC-ALC Environmental Accountability/Solid Waste Training, CBT |
| MTEMAS9713800BR |
| OC-ALC Human Factors Training, CBT |
| MTEPDV9775100BR |
| Environmental Management Systems (EMS) - General Awareness Training |
| MTEENV9733070BR |
| Lockout/Tagout Initial and Refresher Course for Affected Personnel, CBT |
| CTEMAS0003001CB |
| Contractor Initial Airfield Driving Block Training Course (OC-ALC Contractors Only) |
| C03530C |
| Airfield Driving Annual Refresher, CBT |
| C03530 |
| Contractor Airfield Driving Annual Refresher (OC-ALC Contractors Only) |
| C03530CR |
| Flightline Drivers Training Initial Course |
| MTEMAS0000135SU |
| Flightline Renewal Briefing |
| MTEMAS0006135JT |
| Airfield Driver Competency Card Initial/Annual Training Update |
| MTESAT0006134JT |
| Controlled Area Training |
| MTEMAS9712900BR |
| Controlled/Restricted Area Training |
| MTEMAS9710130BR |
| DoD Information Assurance Cyber Awareness Challenge |
| ZZ133098 |
Section Two
Service Summary (SS) Table
| SS |
| Performance Objective |
| PWS |
PARA
| Performance Threshold |
| Method of Surveillance |
| SS 1 |
| Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventive and Remedial Maintenance (PM/RM) at the Oklahoma City–Air Logistics Complex (OC-ALC). The equipment is listed in Appendix A. |
| 1.1 |
| 100% Compliance |
| 100% Surveillance |
| SS 2 |
| Requested Services: The contractor shall provide four (4) PMs per Period of Performance (PoP) at a minimum once every quarter, for ice machines and reverse osmosis machine systems as listed in the Appendix A. |
| 1.2 |
| 100% Compliance |
| 100% Surveillance |
| SS 3 |
| Preventive Maintenance (PM): The Contractor shall perform four (4) PM’s per PoP on each item listed in Appendix A. |
| 1.3 |
| 100% Compliance |
| 100% Surveillance |
| SS 4 |
| Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax. |
· the equipment identification number (ID#)
· a brief description of the malfunction
· location of equipment
· name and telephone number of the Point of Contact (POC)
1.5
| SS 5 |
| Equipment Evaluations: The Contractor shall provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include: |
· the equipment ID#
· date of evaluation
· description of findings and recommendations
· required parts and part numbers (P/N)
· cost of parts
· number of parts needed
· estimated labor hours required to complete the repair 1.6
| SS 6 |
| Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO. Long lead items greater than five (5) business days must be identified and provide sufficient documentation supporting the delay. |
| 1.8 |
| SS 7 |
| Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government SME. When necessary the Government SME will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information: |
· name of the company
· requested service date
· contract number
· equipment ID#
· description of services provided
· additional services recommended (if any)
· printed name and signature of technician who performed the services (electronic signatures are acceptable)
· printed name and signature of on-site Government SME or COR (electronic signatures are acceptable)
· start and completion dates
· complete breakdown of the labor cost (hours and rate)
· materials and parts used
· details of any other charges
· printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)
· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order. (electronic signatures are acceptable)
1.9
| SS 8 |
| Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint. |
1.12
| SS 9 |
| Maintenance Documentation: The Contractor shall notify the Government Subject Matter Expert (SME) upon completion of each PM/RM/Repair/or similar requirement, IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable. |
| 1.13 |
| SS 10 |
| Special Qualifications: The Contractor shall provide personnel with the following special qualifications: |
· Certified Repair Technician for HVAC equipment.
1.19
| SS 11 |
| Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently. |
| 1.20 |
| SS 12 |
| Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the COR within five (5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position. |
| 1.21 |
| SS 13 |
| Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract |
| 1.23 |
| SS 14 |
| Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-302, in its entirety for the operation of POVs within Tinker AFB. |
| 1.35 |
| SS 15 |
| Required Initial and Refresher Courses for On-Base Driver’s Training: The Contractor and all Contractor employees shall take and pass the on-base Driver’s Training Course before driving on or in the Ramp areas. The Contractor shall contact the COR to schedule training. On an annual basis, the Contractor shall take the refresher on-base Driver’s Training Course. The Contractor shall submit each employee’s on-base Driver’s Training Course certificates to the COR upon completion of the initial or refresher courses. |
| 1.36 |
| SS 16 |
| Contractor IDs: All contractor badges shall be surrendered when the contract expires, are no longer needed, or when the contract personnel are no longer working under the contract or for the Contractor. The contractor IDs expire on the last day of the current contract PoP. If the contract is extended, the Contractor and Contractor personnel shall obtain new ID badges. The requirement to obtain new badges includes the CAC ID, the DBIDS ID, and AF Form 1199C, Controlled/Restricted Area Badge. |
1.40
| SS 17 |
| Contractor Manpower Reporting (CMR): The Contractor shall report ALL contractor labor hours, to include sub-contractor labor hours, required for the performance of the services provided under this contract via the Contractor Manpower Reporting Application (eCMRA), which is the Department of Defense’s secure data collection site for manpower. The Contractor is required to completely fill in all required data fields at the Department of the Air Force’s eCMRA website, which is found at https://afcmra.dmdc.osd.mil. |
| 1.44 |
Section Three
Government Furnished Property (GFP) and Services
| 3.1. | Government Property Repair/Maintenance (or Similar Requirement) On-Base. | |
| Note: Same as Government Property Incidental to Government Installation or Site. |
Government Property Repair/Maintenance On-Base is not considered GFP in accordance with (IAW) Federal Acquisition Regulation (FAR) Parts 45 and 52.245 plus supplements. The responsible Government Organizations (76 AMXG, CMXG, MXSG, PMXG) for Government Property Repair/Maintenance On-Base will be responsible for the Government Property inventory, record keeping, reporting requirements (including Report of Survey), and disposal during the performance of this contract.
3.2. Shared Property of the Government. Not Applicable.
3.3. Government Furnished Services (GFS) are applicable during the performance of this contract. The Government will furnish the following services at Tinker AFB, OK:
3.3.1. Security Forces. The Government will provide general on-base security forces’ service. The security forces’ telephone numbers are 911 for emergencies, 405-734-2000 for crimes in progress and 405-734-3737 for non-emergency calls. The off-base 911 center receives 911 cell phone calls. Cell phone callers need to advise the 911 off-base center they are on TAFB in order to be connected with the on-base 911 center.
3.3.2. Fire Emergency and Routine Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the TAFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 405-734-3981 or 405-734-3982 and 405-734-7964 for after hours and weekends. For routine calls to dispatch call 405-734-7964.
3.3.3. Utilities. The Government will provide utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.
3.3.4. Workspace. The Government will provide access to the equipment and adequate workspace around the equipment.
3.4. Intangible Government Property. Not Applicable.
3.5. Contractor Acquired Property (CAP), Time & Material (T&M) or Fabrication.
File details come from the government source that posted it.