PWS_21_Nov_14_Olympus.pdf

PERFORMANCE WORK STATEMENT (PWS)

for the

Annual Remedial (RM) Off-Base Maintenance of Olympus Borescopes II

21 Nov 14

SECTION I – DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Scope

1.1.1. The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform Annual Remedial Off-Base Maintenance (RM) of eleven (11) each Olympus Borescopes for the Oklahoma City – Air Logistics Complex (OC-ALC). The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses; fall protection equipment;

lifting equipment and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendices B-1 (AMXG), B-2 (CMXG) and

B-3 (PMXG).

1.1.2. The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2. Requested Services

1.2.1. RM

1.2.1.1. RM is defined as unscheduled work requirements that are not otherwise defined in this PWS which include the evaluation, troubleshooting, and diagnosis of equipment to isolate the source of a malfunction.

1.3. Equipment Evaluations

1.3.1. The Contractor shall prepare and provide a written Estimated Repair Report to the Contracting Officer Representative (COR) by fax or email no later than (NLT) one (1) business day after completion of the inspection. As a minimum, the information cited on the Estimated Repair Report shall include:

• the equipment identification number (ID#)

• date of evaluation

• description of findings and recommendations

• required part(s) and part number(s)

• cost of part(s)

• number of part(s) needed

• estimated labor hours required to complete the repair

1.3.1.1. Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new part(s)

• availability of the new part(s)

• shipping and delivery schedules of part(s)

• other factors which may be peculiar to the specific repair requirement

1.4. Authorizations for Repair Actions

1.4.1. Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO to obtain approval to proceed. The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts.

1.4.1.1. Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing, of the estimated arrival date of the part(s). The Contractor shall perform the repair within five (5) business days upon receipt of the parts. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed timely.

1.5. Parts and Materials

1.5.1. The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.6. Service Report

1.6.1. The Contractor shall provide a written service report with the equipment when the equipment is shipped back to the Government. The Contractor shall also provide a copy of the written service report by email to the COR. The emailed service report may be sent at the same time as the shipping notification required in paragraph 1.10.1. The Government will not pay an invoice submitted until an acceptable service report has been received from the Contractor. As a minimum, the service report shall contain the following information:

• name of the company

• requested service date

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the service(s)

• printed name and signature of on-site Government Technical Point of Contact (POC) or COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• material(s) and part(s) used

• details of any other charges

• printed name and signature stating only new parts and materials were used

1.7. Increase or Decrease of Equipment

1.7.1. The Government reserves the right to increase or decrease the number of the borescopes to be serviced by two (2) each, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon borescope RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.8. Return of Equipment

1.8.1. Upon completion of the approved repair, the Contractor shall conduct a performance check on the repaired equipment to verify it is restored to operational condition. The Contractor shall return the repaired equipment to the Government within the timeframe identified on the Estimated Repair Report.

1.9. Delivery

1.9.1. The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.10. Shipping

1.10.1. The Government will ship the equipment to the Contractor site, Freight-on-Board (FOB) destination.

1.10.2. The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paper work with a FOB destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR Contract No:__________________

OC-ALC/OBWK

Bldg. 9001, Door E69-3 Tinker AFB OK 73145-3052

1.11. Quality Assurance

1.11.1. According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or COR.

1.12. Corrective Action Report (CAR)/Contractor Response Time

1.12.1. The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer Complaint.

1.13. Continuation of Essential Service during Crisis

1.13.1. This requirement has been determined not to be essential and does not require continued support during a crisis as defined in the Defense Federal Acquisition Regulation Supplement (DFARS) 252.237-7023.

1.14. Contractor Personnel

1.14.1. The Contractor shall provide the name of the Contract Manager (CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the CO and COR within five (5) business days after contract award. The Contractor shall provide telephone numbers and email addresses of the CM and alternate(s) where these persons may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak and understand English fluently.

1.14.2. The Contractor and Contractor personnel shall be required to identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.15. Listing of Contractor Employees

1.15.1. The Contractor shall provide an initial listing of Contractor employees’ names and position titles to the COR within five (5) business days after contract award. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes or position changes within five (5) business days.

1.15.2. The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security and/or general well-being or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the Department of Defense (DoD) 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in AF Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/subcontracts awarded to the Contractor. All contract personnel depending on particular condition, occasion or place or job assignment shall require professional, suitable attire. All Contractor personnel shall conduct themselves in a professional, courteous manner.

The selection, assignment, reassignment, transfer, supervision, management and control of Contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.16. Environmental Protection and Safety

1.16.1. The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.17. Forms, Technical Orders (T.O.), AFI, AF Material Command Instruction (AFMCI) and Publications

1.17.1. The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction or publication to the Contractor upon written request (e-mail is acceptable) by the Contractor. In the event, laws, regulations, T.O.’s, AFI’s or AFMCI’s change during the term of this contract, the Contractor is required to comply as such changes come into effect. Contractors delivering or handling official USAF records shall comply with the applicable records management regulations, AFI 33-322, Chapter 3 in its entirety.

1.18. Health and Safety on Government Installations

1.18.1. While performing work under this contract the Contractor shall comply with all applicable federal, state and local regulations regarding occupational safety and health. The Contractor shall notify the CO of any injuries that occur to Contractor personnel while on the installation. The Contractor shall notify the CO, within one (1) work day of any damage to Government property where the dollar value exceeds $500,000.00 and within two (2) work days, for any damage to Government property less than $500,000.00 during the execution of the contract.

1.18.1.1. Mishap notifications shall contain, as a minimum, the following information:

• Contract, Contract Number, Name and Title of Person(s) Reporting

• Date, Time and exact location of accident/incident

• Brief Narrative of accident/incident (Events leading to accident/incident)

• Cause of accident/incident, if known

• Estimated cost of accident/incident (material and labor to repair/replace)

• Nomenclature of equipment and personnel involved in accident/incident

• Corrective actions (taken or proposed)

• Other pertinent information http://www.e-publishing.af.mil/

SECTION II - PERFORMANCE ASSESSMENT

2.1. The Contractor shall be aware that in the absence of any contract requirement from the Service Summary (SS) does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following SS requirements are accomplished:

Service Summary Performance Objective PWS Para.

Performance Threshold

1 The Contractor shall prepare and provide a written Estimated Repair Report to the Contracting Officer Representative (COR) by fax or email no later than (NLT) one (1) business day after completion of the inspection. As a minimum, the information cited on the Estimated Repair Report shall include:

• the equipment identification number (ID#)

• date of evaluation

• description of findings and recommendations

• required part(s) and part number(s)

• cost of part(s)

• number of part(s) needed

• estimated labor hours required to complete the repair

1.3.1. 100% Compliance

2 Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new part(s)

• availability of the new part(s)

• shipping and delivery schedules of part(s)

• other factors which may be peculiar to the specific repair requirement

1.3.1.1. 100% compliance

3 The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts.

1.4.1. 100% Compliance

4 Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing,

1.4.1.1. 100% Compliance

Performance Threshold of the estimated arrival date of the part(s).

The Contractor shall perform the repair within five (5) business days upon receipt of the parts.

5 The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.5.1. 100% Compliance

6 The Contractor shall provide a written service report with the equipment when the equipment is shipped back to the Government. The Contractor shall also provide a copy of the written service report by email to the COR.

The emailed service report may be sent at the same time as the shipping notification required in paragraph 1.10.1. As a minimum, the service report shall contain the following information:

• name of the company

• requested service date

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the service(s)

• printed name and signature of on-site

Government Technical Point of Contact (POC) or COR

• start and completion dates

• complete breakdown of the labor cost

(hours and rate)

• material(s) and part(s) used

• details of any other charges

• printed name and signature stating only new parts and materials were used

1.6.1. 100% Compliance

7 The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five

(5) business days after the repair completion date.

1.9.1. 100% Compliance

8 The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paper work with a

1.10.2. 100%

Performance Threshold

FOB destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR

Contract No:_________________

OC-ALC/OBWK

Bldg. 9001, Door E69-3 Tinker AFB OK 73145-3052

9 The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer Complaint.

1.12.1. 100% Compliance

10 The Contractor shall provide the name of the Contract Manager (CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the CO and COR within five (5) business days after contract award. The Contractor shall provide telephone numbers and email addresses of the CM and alternate(s) where these persons may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak and understand English fluently.

1.14.1. 100% Compliance

11 The Contractor shall provide an initial listing of Contractor employees’ names and position titles to the COR within five (5) business days after contract award. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes or position changes within five (5) business days.

1.15.1. 100%

SECTION III - GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Furnished Property (GFP) is applicable to the performance of this contract IAW FAR Parts 45 and 52.245 plus supplements.

3.1.2. Government Furnished Property (GFP) Repair/Maintenance Off-Base.

3.1.2.1. GFP, at no cost, is applicable to the performance of this contract because the cumulative acquisition cost of the items that may require repair/maintenance off-base exceeds the Simplified Acquisition Threshold (SAT) of $150,000. The Contractor shall ensure all GFP is secured at the close of each work-day. The Government retains title to all GFP, until the Government properly disposes of the GFP as authorized by law or regulation. This GFP shall not be used for the performance of any other contract. The applicable Government Property clauses will be cited in the solicitation/contract award document IAW FAR 45.107(d). The GFP is identified in Appendices B-1 (AMXG), B-2 (CMXG) and B-3 (PMXG).

3.1.2.2. Shipment to Contractor or Pick up by Contractor. IAW paragraph 1.10.1. of this PWS.

3.1.2.3. Return Shipment or Delivery to Government. IAW paragraphs 1.9.1. and 1.10.2. of this PWS.

3.1.2.4. Loss of Government Property. IAW the Government Property contract clauses.

3.1.2.5. GFP Identification Labels. When applicable, the Contractor shall clearly label (without damaging) GFP to distinguish it from Contractor Furnished Property IAW with the contract terms and conditions and this PWS.

3.1.2.6. Plant Clearance (Disposition) Instructions. Disposition of GFP will be IAW the Government Property clause, other contractual requirements, and/or the direction from the Government CO. Disposition instructions may include Defense Logistics Agency (DLA) Disposition Services [formerly Defense Reutilization Marketing Office (DRMO)] for disposal.

Plant Clearance Automated Reutilization Screening System (PCARRS) shall not be required for disposal of Government Property.

3.2. Shared Property of the Government. Not applicable.

3.3. Government Furnished Services (GFS). Not applicable.

3.4. Intangible Government Property. Not applicable.

3.5. Contractor Acquired Property (CAP). Similar Requirement of Time and Materials (T&M).