Electronic_Ramp_PWS_(02-05-15).docx

PWS – Electronic Ramp Gate PM/O&A RM

PERFORMANCE WORK STATEMENT

FOR THE

PREVENTIVE MAINTENANCE (PM) AND OVER AND ABOVE (O&A) REMEDIAL MAINTENANCE (RM)

OF THE

ELECTRONIC RAMP GATE SYSTEM

(COMPONENTS AND SOFTWARE)

04 February 2015

SECTION ONE – DESCRIPTION OF SERVICES

1. Scope

1.1. The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform Scheduled Preventative Maintenance (PM) and Remedial Maintenance (RM) on the four (4) Electronic Ramp Gates and its software and components for the Oklahoma City–Air Logistics Complex (OC-ALC). The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses; fall protection equipment; lifting equipment and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendix A (On-Base) and B (Off-Base), as applicable.

1.1.1. The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2. Preventative Maintenance (PM)

1.2.1. The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform four (4) PM’s per year on each item listed in Appendix A. The first PM shall be scheduled within fifteen (15) calendar days after the award of the contract and then every six (6) months thereafter. The Contractor shall provide software maintenance and updates on the Electronic Ramp Gate System as needed during the PM functions.

1.2.2. The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within five (5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.3. Over and Above (O&A) Remedial Maintenance (RM)

1.3.1. O&A RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. O&A RM includes the evaluation, troubleshooting, and diagnosis of equipment to isolate the source of a malfunction. The Contractor shall complete O&A RM IAW Defense Federal Acquisition Regulation Supplement (DFARS) 252.217-7028.

1.3.2. Authorizations for O&A RM. The Contractor shall not initiate work prior to receiving the Contract Officer’s (CO) written authorization in response to an approved work request. Said work request shall be submitted through the designated COR to the CO. The Contractor shall notify the COR immediately if repair work is anticipated to exceed seventy-five percent (75%) of the approved work request amount. Pricing will be defined by the CO via a contract modification prior to the Contractor commencing work and submitting an invoice. The Contractor shall demonstrate to the Government identified Technical POC/SME that the repairs have been completed.

1.3.3. Malfunction and Notification Process. Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide the information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

· the equipment identification number (ID#)

· a brief description of the malfunction

· location of equipment

· name and telephone number of the Point of Contact (POC)

1.3.3.1. Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within three (3) clock hours.

1.3.4. Equipment Evaluations. The Contractor shall provide a written Estimate Repair Action Report to the COR by fax or email no later than (NLT) one (1) business day after the completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

· the equipment ID#

· date of evaluation

· description of findings and recommendations

· required parts and part numbers (P/N)

· cost of parts

· number of parts needed

· estimated labor hours required to complete the repair

1.3.4.1. Any recommendations cited shall consider:

· the priority of the requested service

· available source for obtaining new parts

· the availability of the new parts

· shipping and delivery schedules of parts

· other factors which may be peculiar to the specific repair requirement

1.3.5. Once the authorization for a repair action has been received from the CO, the Contractor shall order any required parts within two (2) business days and notify the COR, in writing, of the estimated arrival date of the parts. Upon the receipt of the parts, the Contractor shall perform the repair within five (5) business days. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed in a timely manner.

1.3.6. Parts and Materials. The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.3.7. Service Report. Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government identified Technical POC or COR. The Government identified Technical POC will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

· name of the company

· requested service date

· contract number

· equipment ID#

· description of services provided

· additional services recommended (if any)

· printed name and signature of technician who performed the services

· printed name and signature of on-site Government identified Technical POC or COR

· start and completion dates

· complete breakdown of the labor cost (hours and rate)

· materials and parts used

· details of any other charges

· printed name and signature stating only new parts and materials were used

· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order

1.3.8. Off-Site O&A RM or Repair. O&A RM or repair of the equipment or components shall be completed at the location of the equipment. The Contractor shall not remove from the premises any system, sub-system or peripheral at any time in order to affect O&A RM or repair without the written consent of the Government.

1.3.8.1. The Contractor shall provide written documentation via email which supports a request to remove from the premises any system, sub-system or peripheral. Said written documentation and request shall include, as a minimum, the information listed below.

· contract number

· part number, OC #, serial number (S/N), as applicable

· description of the part, OC #, S/N, as applicable

· corresponding estimate repair report number

1.3.8.2. When determined necessary by the COR to ship items to the Contractor’s off-site facility for O&A RM or repair, the Contractor shall arrange for the scheduling, O&A RM or repair of the failed item/component, and provide the appropriate shipping data to the COR. The COR will process the required shipping documents and arrange for transportation of the item to the appropriate shipping bay for packaging, shipment, and transporting to the designated off-site facilities Free on Board (FOB) destination [see Appendix B (Off-Base)].

1.3.9. Return of Equipment. Upon completion of the approved off-site O&A RM or repair, the Contractor shall conduct a performance check on the equipment or component to verify it is restored to operational condition. The Contractor shall provide documentation that the performance check has been completed and the equipment is in working order IAW paragraph 1.3.7., Service Report, of this PWS. After the O&A RM or repair of the equipment/component, the Contractor shall return the equipment to the Government within the timeframe identified on the Estimate Repair Report.

1.3.10.1. Delivery. The Contractor shall ship all repaired and non-repairable equipment or components by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.3.10.2. Shipping. The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information, and include the contract number on the shipping paper work with a FOB Destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR Contract No:_____________

OC-ALC/OBWK

Building 9001, Door E69-3 Tinker AFB OK 73145-3052

1.4. Quality Assurance

1.4.1. According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or COR.

1.5. Corrective Action Report (CAR)/Complaint Contractor Response Time

1.5.1. The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.6. Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis

1.6.1. This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.7. Hours of Operation

1.7.1. The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7:00 am – 4:00 pm. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government identified Technical POC or COR must be present with the Contractor.

1.7.1.1. These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

1.8. Special Qualifications

1.8.1. The Contractor shall provide the following special qualifications and capabilities. Applicable documentation such as resumes, project resumes, certificates of training, and so forth shall be provided with the Contractor’s proposal. Within five (5) business day of the contract being awarded, the CO will provide a copy of this documentation to the COR.

· The Contractor shall have a minimum of five (5) years of experience providing the required services as outlined within this PWS.

· The Contractor’s technicians shall have a minimum of five (5) years of experience providing the required services as outlined within this PWS and with WINDSX software applications.

· The Contractor technicians shall have WINDSX software certification.

· Upon notification of the system malfunction, the Contractor technicians shall arrive on site at the equipment location within three (3) clock hours.

· The Contractor technicians shall provide for 24/7 O&A RM IAW paragraph 1.7.1., Hours of Operation.

1.9. Contractor Personnel

1.9.1. The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.9.1.1. The Contractor and Contractor personnel shall be required to identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.9.2. Listing of Contractor Employees. The Contractor shall provide an initial listing of the Contractor employees’ names and position titles to the COR within five (5) business days after the contract award date. Within five (5) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.9.2.1. The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All Contractor personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.10. Environmental Protection and Safety

1.10.1. Environmental Certification. The Government will ensure the part or equipment is cleaned, drained and purged before it is transferred to the Contractor for repair. The Government will provide written certification of such to the Contractor prior to shipment or pick up of the part or equipment. The written certification will be printed on organization letterhead and include a statement which specifies the part or equipment is certified to be cleaned, drained and purged. In addition, as a minimum, said letter will contain the description of the part or equipment, make, model, S/N, and OC number, if applicable. This certification will be provided to the COR three (3) business days prior to the pick-up or shipment of the part or equipment. The COR will, in turn, provide it to the Contractor NLT two (2) business days prior to the pick-up or shipment of the part or equipment.

1.10.1.1. The Contractor shall ensure and provide written certification that the repaired equipment or component, as defined in paragraph 1.4.7.1., is cleaned to remove all hazardous contaminants, dirt, shavings, oil, or grease, and drained and purged to remove all fluids, oils, and liquids before returning it to Tinker AFB. The written certification shall be printed on company letterhead and include a statement which specifies the part or equipment is certified to be cleaned, drained, and purged. In addition, as a minimum, said letter shall contain the contract number, description of the part or equipment, make, model, S/N, and OC number, if applicable. This certification shall be provided to the COR NLT two (2) business days prior to the return of the part or equipment.

1.10.2. Environmental Protection and Safety. The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, instructions, and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions, or regulation changes during the term of this contract.

1.10.2.1. Contractors shall be compliant with the Tinker AFB Supplement to AFI 32-7086, “Hazardous Materials Management”; Tinker AFB procedures per Tinker AFB Instruction (TAFBI) 32-7004, “Hazardous Waste Management”; and Complex procedures per OC-ALC Sup to AFI 32-7086, “Hazardous Material Management” and OC-ALC Instruction (OC-ALCI) 32-101, “Air Quality Record Keeping Procedure”. Publications are available digitally on the e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.10.3. Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS). Upon the COR’s confirmed receipt of the Contractor’s written certification which states “No HAZMAT Usage”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.10.3.1. The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before the written approval is provided by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after the contract award date, all MSDS or SDS and a completed OC-ALC Form 152, MSDS/SDS Information Sheet. The Contractor shall receive approval from the COR prior to shipping any chemical, material, or substance to Tinker AFB. A copy of the manufacturer MSDS/SDS shall accompany the shipment. The Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administration (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The COR will forward all MSDS/SDS submittals to the 72 ABW/CEIE for approval. A current manufacturer MSDS/SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were previously approved. The Contractor shall maintain copies of the manufacturer MSDS/SDS for all chemicals. The MSDS/SDS shall be readily accessible at all times by Contractor personnel as well as Government employees.

1.10.4. Hazardous Material (HAZMAT). If HAZMAT shall not be brought on base or used in the performance of this contract, the Contractor shall provide certification, in writing and printed on company letterhead, which states “No HAZMAT will be brought on base” or “No HAZMAT Usage”. Said letter shall also contain the contract number for which the statement applies. This certification shall be provided to the COR within ten (10) business days after the contract award date. Upon the receipt of the certification by the COR, the requirements of this section are no longer applicable.

1.10.4.1. The Contractor shall not store chemicals or HAZMAT on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per the OC-ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental Coordinator (UEC) NLT the fourth (4th) calendar day of the following month or the first (1st) subsequent business day.

1.10.5. Hazardous Waste (HAZWASTE). If HAZWASTE shall not be generated during the performance of this contract, the Contractor shall provide written certification which states that there is “No Hazardous Waste Generation”. Said certification letter shall be printed on company letterhead and contain the applicable contract number. This certification shall be provided to the COR within ten (10) business days after award. Upon the COR’s confirmed receipt of the Contractor’s written certification which states “No Hazardous Waste Generation”, the requirements of this section are no longer applicable.

1.10.5.1. The Contractor shall dispose of HAZWASTE in Government furnished waste containers located in the shop or area where the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.10.6. Discharges. Any discharges into Tinker’s Industrial Waste Treatment Plant (IWTP) or sanitary sewer shall be approved and accomplished IAW the Tinker Industrial Waste Water Discharge Permit as instructed by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The COR will submit the required notice of intent documentation to the UEC for the 72 ABW/CEIE approval. The Contractor shall maintain records of any written approval issued by the 72 ABW/CEIE for discharges into the IWTP and sanitary sewer.

1.10.7. Off-Site Discharges. For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges that may contain pollutants resulting from any contracted service go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter from the POTW to the COR within ten (10) calendar days after the contract award date. The letter shall state the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.10.8. Spills. Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.10.8.1. One (1) copy to CO, two (2) copies to the COR, one (1) copy for the UEC, and one (1) copy for the record. The format of the report shall be left up to the Contractor; however, the report shall contain the following information.

· name and contact number of the person reporting the spill

· date and time of incident

· location and source of spill

· substance or pollutant spilled

· amount spilled and rate of discharge

· any damages or injuries involved

· extent of area impacted

· potential hazards

· actions taken

· organizations contacted

· remarks section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded

1.10.9. Environmental Training. Upon the COR’s confirmed receipt of the Contractor’s written letter which certifies “No Hazardous Waste Generation”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.10.9.1. Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable state laws and regulations; DoD, AF, and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtraingers.com/RCRA-hazardous-waste.htm; http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs. The training shall be at the Contractor’s expense. Prior to obtaining training and within ten (10) calendar days after the contract award date, the Contractor shall provide the name of the training institution or company and course description to the COR for approval. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS. The Contractor’s environmental training certificates shall be provided to the COR within thirty (30) calendar days. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

1.10.11. Battery Disposal. The Contractor shall submit to the COR, ten (10) calendar days after contract award date, all MSDS or SDS for each type of battery to be used in performance of this PWS. The Contractor shall comply with the effective dates for SDS requirements IAW the OSHA Hazardous Communication Standard, Title 29, CFR Part 1910.1200. The COR will forward all MSDS/SDS submittals to 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance) for approval. The Contractor shall not transport any batteries on Tinker AFB before written approval is provided by 72 ABW/CEIE. The Contractor shall maintain copies of manufacturer MSDS/SDS for all batteries and MSDS/SDS shall be readily accessible at all times by Contractor personnel as well as Government employees. The Contractor shall recycle or dispose of the batteries removed from the equipment serviced by the terms of this contract. The Contractor shall provide a certificate of recycling or a letter from the company stating the method of disposal for the batteries. A copy of the certificate or letter shall be provided to and approved by Tinker AFB’s Hazardous Waste Program Manager, 72 ABW/CEIE, ten (10) calendar days after contract award date. The COR will place a copy of the certificate or letter in the contract file. The Contractor shall report the quantity of batteries, in pounds, sent for recycling or disposal on a monthly basis by providing an email or a copy of the actual certificate of recycling or disposal to the COR NLT the third (3rd) day of the month following the last business day of the month. The COR will forward the information to the Hazardous Waste Program Manager, 72 ABW/CEIE.

1.11. Forms, Technical Orders (T.O.), AFI, Air Force Material Command Instructions (AFMCI), and Publications

1.11.1. The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction, or publication to the Contractor upon the Contractor’s written request (e-mail is acceptable). In the event, laws, regulations, T.O.’s, AFI’s, or AFMCI’s change during the term of this contract, the Contractor shall be required to comply as the changes come into effect. Contractors delivering or handling official United States Air Force (USAF) records shall comply with the applicable records management regulations in AFI 33-322, Chapter 3, in its entirety.

1.12. Foreign Object Damage (FOD) and Drop Object Prevention (DOP)/Housekeeping and Tool Control

1.12.1. Housekeeping. The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.12.2. FOD and DOP. Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2232, AFMC Supp 1, paragraph 9.2., and A4.3.4. (Initial)/A4.3.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a Contractor devised certificate to the COR for each employee within five (5) business days after the contract award date. The certificates shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide a Contractor devised certificate of training to the COR prior to the employees starting work in the OC-ALC shops. On an annual basis, the Contractor and Contractor personnel shall be required to review the FOD/DOP training and to provide an updated Contractor devised certificate of training to the COR within five (5) business days of the new Period of Performance (PoP) start date.

1.12.3. Tool Control and Accountability. While performing contract services in or around Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI 21-101_AFMC Supp 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after PM and RM or repair actions. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The Contractor shall obtain the Form 32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the COR about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC Industrial Areas.

1.13. Privately Owned Motor Vehicles (POV)

1.13.1. Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-301, in its entirety for the operation of POVs within Tinker AFB.

1.14. Required Initial and Refresher Courses for On-Base Driver’s Training

1.14.1. The Contractor and all Contractor employees shall take and pass the on-base Driver’s Training Course before driving on or in the Ramp areas. The Contractor shall contact the COR to schedule training. On an annual basis, the Contractor shall take the refresher on-base Driver’s Training Course. The Contractor shall submit each employee’s on-base Driver’s Training Course certificates to the COR upon completion of the initial or refresher courses.

1.15. FOD Training for Vehicle Operations

1.15.1. Vehicle operators shall complete all FOD awareness and prevention training as well as testing requirements before driving any vehicle on the flight line (Reference Tinker AFBI 13-202 in its entirety).

1.16. Badges and IDs

1.16.1. Non-Common Access Card (CAC) Holders. Non-CAC Card holders shall complete a Request for Identification Credential, AFMC Form 496, and submit it to Pass and Registration. The Government will issue a completed Identification Credential Defense Biometric Identification Data System (DBIDS) ID. The Contractor shall be responsible for their employees displaying and surrendering the DBIDS ID IAW the Installation Integrated Defense Plan, Tinker Plan 31-101, “Installation Security Program”, in its entirety.

1.16.2. Restricted Area Badge Holders. The Contractor shall contact the COR within five (5) business days after the contract award date for details and forms. The Contractor employees shall submit a request for an identification credential, AFMC 496, within seven (7) business days of the contract award date. After the Contractor badge is issued, the Contractor’s security manager shall initiate the AF 2583, Installation Records Check, by taking the form to Building (Bldg.) 6611. The Contractor shall also fill out the AF 2586, Restricted Area Badge paperwork, then submit it with the AF 2583 to the Security Forces, 72 SFS Pass and Registration section, at Bldg. 6611. Prior to the Contractor entering the restricted area, the COR will provide Phase I Security Training which explains the do's and don’ts for the restricted areas applicable to the Contractor.

1.16.3. Contractor IDs. All Contractor badges shall be surrendered when the contract expires, are no longer needed, or when the contract personnel are no longer working under the contract or for the Contractor. The Contractor IDs expire on the last day of the current contract PoP. If the contract is extended, the Contractor and Contractor personnel shall obtain new ID badges. The requirement to obtain new badges includes the CAC ID, the DBIDS ID, and AF Form 1199C, Controlled/Restricted Area Badge.

1.16.3.1. All CAC cards shall be returned to the Pass and Registration, Bldg. 6611, upon the completion of the contract, when no longer needed or contract personnel are no longer working under the contract or working for the Contractor. Upon issue of the CAC by Pass and Registration, the Contractor shall be responsible for employees displaying and surrendering the card IAW the Installation Integrated Defense Plan, Tinker Plan 31-101, in its entirety. Upon five (5) calendar days of the badge being returned to Pass and Registration, the Contractor shall provide copies of the turn-in receipts to the COR either by US Postal Service or email.

1.16.3.2. Contractors are assessed a fine of $50.00 if CAC IDs, AF Form 1199C’s, AFMC Form 387s, or DBIDS IDs are lost, stolen, or not returned to the Pass and Registration, Bldg. 6611 when the badges have expired or are no longer required. The 72 Security Forces Squadron (SFS) will attempt to fine the contract if money cannot be collected from the Contractor.

1.17. Foreign Nationals

1.17.1. The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.

1.18. Health and Safety on Government Installations

1.18.1. While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, COR, and Government Contract Administrator (CA) within one (1) business day of any injuries that occur to Contractor personnel while they are on the installation. The Contractor shall notify the CO, COR, and Government CA within one (1) business day of damage to Government property or equipment during the execution of the contract.

1.19. Emergency Procedures

1.19.1. The Contractor personnel shall follow the direction of the Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.20. Contractor Manpower Reporting (CMR)

1.20.1. The Contractor shall report ALL Contractor labor hours, to include sub-Contractor labor hours, required for the performance of the services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

1.20.2. The Contractor shall report all labor hours executed during the PoP for each Government Fiscal Year (FY) which runs from 1 October through 30 September the following year. Although the labor hours executed may be completed any time during the FY, all data shall be completed NLT 31 October of each calendar year. Contractors may direct questions to the CMR help desk email listed at http://www.ecmra.mil.

1.21. Training – General

1.21.1. The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the Contractor employee’s Social Security Number (SSN) will be input on the form.

1.21.2. The Contractor shall contact the COR prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

SECTION TWO – PERFORMANCE ASSESSMENT

2.1. The Contractor shall be aware that in the absence of any contract requirement from the Service Summary (SS) does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following SS requirements are accomplished:

PARA.

PERFORMANCE THRESHOLD

· the equipment identification number (ID#)

· a brief description of the malfunction

· location of equipment

· name and telephone number of the Point of Contact (POC)

· the equipment ID#

· date of evaluation

· description of findings and recommendations

· required parts and part numbers (P/N)

· cost of parts

· number of parts needed

· estimated labor hours required to complete the repair

· name of the company

· requested service date

· contract number

· equipment ID#

· description of services provided

· additional services recommended (if any)

· printed name and signature of technician who performed the services

· printed name and signature of on-site Government identified Technical POC or COR

· start and completion dates

· complete breakdown of the labor cost (hours and rate)

· materials and parts used

· details of any other charges

· printed name and signature stating only new parts and materials were used

· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order

· contract number

· part number, OC #, serial number (S/N), as applicable

· description of the part, OC #, S/N, as applicable

· corresponding estimate repair report number

ATTN: SURVEILLANCE COR

Contract No:_____________

OC-ALC/OBWK

Building 9001, Door E69-3 Tinker AFB OK 73145-3052

· The Contractor shall have a minimum of five (5) years of experience providing the required services as outlined within this PWS.

· The Contractor’s technicians shall have a minimum of five (5) years of experience providing the required services as outlined within this PWS and with WINDSX software applications.

· The Contractor technicians shall have WINDSX software certification.

· Upon notification of the system malfunction, the Contractor technicians shall arrive on site at the equipment location within three (3) clock hours.

· The Contractor technicians shall provide for 24/7 O&A RM IAW paragraph 1.7.1., Hours of Operation.