Hanel_Lean_LiftsPWS_09-04-14.pdf

PERFORMANCE WORK STATEMENT (PWS)

for the

Annual Hanel Lean Lifts and Rotomats Preventative Maintenance (PM), Remedial Maintenance (RM) to include

Relocation of Equipment

04 September 2014

SECTION I – DESCRIPTION OF SERVICES

1.1. Scope

1.1.1. The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Preventative Maintenance (PM) and Remedial Maintenance (RM) Support Services, both of which shall include software support, on thirteen (13) each Hanel Lean Lifts and five (5) each Rotomats at the Oklahoma City–Air Logistics Complex (OC-ALC). Additionally, the Contractor shall provide for a one-time relocation of the equipment specified in Appendix D. The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses;

fall protection equipment; lifting equipment and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendices A-1 (AMXG), A-2 (CMXG), A-3 (MXSG) and A-4 (PMXG).

1.1.2. The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2. PM

1.2.1. The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and making adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year on each item listed in Appendices A-1 (AMXG), A-2 (CMXG), A-3 (MXSG) and A-4 (PMXG). The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within five

(5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.3. RM

1.3.1. RM is defined as unscheduled work requirements which are not otherwise defined in this PWS which includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

1.3.1.1. Malfunction and Notification Process. Upon occurrence of equipment or system malfunction, the COR will contact the Contractor by telephone, email or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

• the equipment identification number (ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the Point of Contact (POC)

1.3.1.2. Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.3.2. Equipment Evaluations. The Contractor shall prepare and provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID #

• date of evaluation

• description of findings and recommendations

• required part(s) and part number(s)

• cost of part(s)

• number of part(s) needed

• estimated labor hours required to complete the repair

1.3.2.1. Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new part(s)

• availability of the new part(s)

• shipping and delivery schedules of part(s)

• other factors which may be peculiar to the specific repair requirement

1.3.3. Authorizations for Repair Actions. Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO to obtain approval to proceed. The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government Technical POC/SME that the repairs have been completed.

1.3.3.1. Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing, of the estimated arrival date of the part(s). The Contractor shall perform the repair within five (5) business days upon receipt of the parts. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed timely.

1.3.4. Parts and Materials. The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.3.5. Service Report. Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government Technical POC or COR. The Government Technical POC will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. The Government will not pay an invoice submitted until an acceptable service report has been received from the Contractor. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the service(s)

• printed name and signature of on-site Government Technical POC or COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• material(s) and part(s) used

• details of any other charges

• printed name and signature stating only new parts and materials were used

1.4. Increase or Decrease of Equipment

1.4.1. The Government reserves the right to increase the number of the Hanel Lean Lifts and Rotomats to be serviced by three (3) total, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Hanel Lean Lifts and Rotomats PM/RM and relocation services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.5. Relocation of Equipment

1.5.1. The Contractor shall provide for one (1) move of the equipment listed in Appendix D. The equipment relocation shall be completed IAW the instructions in paragraphs 1.5.2. through 1.5.2.11.1.

1.5.2. Relocation Instructions. The Contractor shall remove all storage trays from each storage unit and palletize for transport to the equipment’s new location. Removal of the trays shall be from one (1) unit at a time to ensure the product is controlled and is returned to the equipment from which it was originally stored.

1.5.2.1. The Contactor shall coordinate the tray removal with the COR to ensure bulk items have been removed by the Government as required. Much of the stored product shall have to remain in the storage tray and the Contractor shall securely wrap either individually or in combination to prevent loss or damage to the stored items.

1.5.2.2. The Contractor shall be responsible for disconnecting power from the equipment.

1.5.2.3. The Contractor shall disassemble the lean lifts and rotomats to a manageable sized component and place on a pallet or skid as required for safe transport to their installation location.

1.5.2.4. The Contractor shall transport the base unit and all components from building to building where it shall be staged for assembly.

1.5.2.5. The Contractor shall survey the installation site prior to assemble of the storage unit to ensure sufficient clearance is provided both for the unit and for any necessary hauling or rigging equipment.

1.5.2.6. The Contractor shall cordon off the installation site to ensure all components are contained and protected from damage.

1.5.2.7. The Contractor shall level and secure the base unit at its installation location and completely assemble each storage unit. The unit shall be powered for operation, tested and reloaded with all storage trays and product by the Contractor. (Bulk item storage shall be coordinated with the COR.)

1.5.2.8. The Contractor shall install power to the machine from a source identified by the COR Identified Government Technical POC. All electrical components used to power the machine shall be new.

1.5.2.9. The Government, as applies to the ownership of the equipment, will provide all the on-site pre-service and power requirements. The Government will disconnect and reconnect power at the applicable locations.

1.5.2.10. The Government will provide the pallets, skids and wrap required for transporting and securing the items stored in the units.

1.5.2.11. Relocation Schedule. The Contractor shall have one hundred twenty (120) calendar days from the date of notice from the COR to relocate the equipment to the final location and reassemble it. The Government Technical POC will contact the COR to notify when the relocation is required.

1.5.2.11.1. The Contractor, upon completion of the reassembly, shall demonstrate to the COR Identified Government Technical POC that all aspects of the system are working and properly functioning IAW manufacturer’s specifications, industry standards and this PWS.

1.6. Quality Assurance

1.6.1. According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract shall be subject to review by the CO or COR.

1.7. Corrective Action Report (CAR)/Complaint Contractor Response Time

1.7.1. The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer Complaint.

1.8. Equipment Maintenance

1.8.1. Maintenance Documentation. The Contractor shall notify the Government Technical POC upon completion of each PM/RM action IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2 and 3, as applicable.

1.8.2. Red Tagged Items. Red Tagged items create unsafe conditions for workplace and are noted by the annotation of a Red X, in the Facilities and Equipment Management Web-Based (FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared.

The Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.

1.8.3. Red X Clearance. The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI 21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instances that the Contractor clears a Red X in his or her assigned work area.

1.8.3.1. Red X Clearance on Equipment. Red X on Equipment will be cleared in FEMWEB by the shop supervisor or work leader.

1.9. Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis

1.9.1. This requirement has been determined not to be essential and does not require continued support during a crisis as defined in Defense Federal Acquisition Regulation Supplement (DFARS) 252.237-7023.

1.10. Hours of Operation

1.10.1. The Contractor shall perform work required under this contract during the following days and hours: Monday through Friday, 7:00 am – 3:00 pm. These dates and hours exclude Federal Holidays, base closures due to inclement weather and Furlough Days, as applicable.

1.10.1.1. If additional hours are required the Contractor should contact the CO for approval.

Upon approval, the Government Technical POC or COR shall be present with the Contractor.

1.11. Special Qualifications

1.11.1. The Contractor shall provide OEM Certified Repairmen/Technician(s) with the following special qualifications:

• Stage One (1) and Stage Two (2) training certification

1.11.2. The Contractor shall provide proof of Stage One (1) and Stage Two (2) training certifications for the Lean Lifts and Rotomats from the Hanel Storage System, Limited Partnership (LP). The certifications shall clearly define what training version(s) were completed and the certification dates they include. The certifications shall be provided at the time of the proposal. For service technicians hired after the award date, the Contractor shall provide the same certifications to the CO and COR within five (5) business days of the service technician being hired.

1.13. Contractor Personnel

1.13.1. The Contractor shall provide the name of the Contract Manager (CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the CO and COR within five (5) business days after contract award.

The Contractor shall provide telephone numbers and email addresses of the CM and alternate(s) where these persons may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak and understand English fluently.

1.13.2. The Contractor and Contractor personnel shall be required to identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.14. Listing of Contractor Employees

1.14.1. The Contractor shall provide an initial listing of Contractor employees’ names and position titles to the COR within five (5) business days after contract award. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes or position changes within five (5) business days.

1.14.2. The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security and/or general well-being or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in AF Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/subcontracts awarded to the Contractor. All contract personnel depending on particular condition, occasion or place or job assignment shall require professional, suitable attire. All Contractor personnel shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management and control of Contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.15. Environmental Protection and Safety

1.15.1. The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.15.1.1. Contractors shall be compliant with Tinker AFB Supplement to AFI 32-7086, “Hazardous Materials Management”; Tinker AFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”; Complex procedures per OC-ALC Sup to AFI 32-7086, “Hazardous Material Management” and OC-ALC Instruction (OC-ALCI) 32-101 “Air Quality Record Keeping Procedure”. Publications are available digitally on the e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.15.2. Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS). The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date, all MSDSs or SDSs and a completed OC-ALC Form 152, MSDS/SDS Information Sheet. The Contractor shall receive approval (emails are acceptable) from the COR prior to shipping any chemical, material or substance to Tinker AFB.

A copy of the manufacturer MSDS/SDS shall accompany the shipment. Contractor shall comply http://www.e-publishing.af.mil/ with the effective dates for SDS requirements IAW the Occupational Safety and Health Administration (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The COR will forward all MSDS/SDS submittals to 72 ABW/CEIE for approval. A current manufacturer MSDS/SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved.

The Contractor shall maintain copies of manufacturer MSDSs/SDSs for all chemicals and MSDSs/SDSs shall be readily accessible at all times by Contractor personnel as well as Government employees.

1.15.3. Hazardous Material (HAZMAT). The Contractor shall not store chemicals or HAZMAT on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per OC- ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed.

The COR will forward the records to the Unit Environmental Coordinator (UEC) NLT the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.15.4. Hazardous Waste. The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in Government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.15.5. Discharges. Any discharges into Tinker’s Industrial Waste Treatment Plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The COR will submit the required notice of intent documentation to the UEC for 72 ABW/CEIE approval. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.15.6. Off-Site Discharges. For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.15.7. Spills. Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident.

When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911.

If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.15.7.1. One (1) copy to the CO, two (2) copies to the COR, one (1) copy for the UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

• Name and contact number of person reporting the spill

• Date and time of incident

• Location and source of spill

• Substance or pollutant spilled

• Amount spilled and rate of discharge

• Any damages or injuries involved

• Extent of area impacted

• Potential hazards

• Actions taken

• Organizations contacted

• Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.)

and whether 911 was called and which agencies responded

1.15.8. Environmental Training. Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, AF and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense.

Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

1.16. Forms, Technical Orders (T.O.), AFI, AF Material Command Instructions (AFMCI) and Publications

1.16.1. The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction or publication to the Contractor upon written request (e-mail is acceptable) by the Contractor. In the event, laws, regulations, T.O.’s, AFI’s or AFMCI’s change during the term of this contract, the Contractor is required to comply as such changes come into effect. Contractors delivering or handling official USAF records shall comply with the applicable records management regulations, AFI 33-322, Chapter 3 in its entirety.

1.17. Foreign Object Damage (FOD) and Drop Object Prevention (DOP) / Housekeeping and Tool Control

1.17.1. Housekeeping. The Contractor shall keep the work areas clean and neat IAW Industry Standards, OSHA, Fire and Safety Standards and this PWS.

1.17.2. FOD and DOP. Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD/DOP training and to comply with AF Materiel Command (AFMC) Sup1, Chapter 14, Paragraph 14.41 and Tinker http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 http://www.lion.com/Storing-Hazardous-Waste-for-LQGs http://www.e-publishing.af.mil/

AFBI 21-449, Chapter 4 in its entirety. The Contractor and Contractor personnel shall acknowledge the FOD/DOP training by viewing either the Digital Versatile Disc (DVD) provided by the COR or at the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a devised certificate to the COR for each employee within five (5) business days after contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date of the training. The Contractor shall also ensure all new employee(s) view the FOD/DOP Training and provide a Contractor devised certificate of training to the COR prior to starting work in the OC-ALC shops. Annually, the Contractor and Contractor personnel shall be required to review the FOD/DOP Training and provide an updated Contractor devised certificate of training to the COR.

1.17.3. Tool Control and Accountability. While performing contract services in or around Maintenance Production Shops, including ramp areas, the Contractor shall comply with AFI 21- 101_AFMC Sup 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1 &

14.5.3. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor shall turn in a Contractor Tool Listing, MXRIWRS Form 32 checklist to the COR prior to starting work in the OC-ALC Industrial Areas. Contractor personnel shall immediately notify the COR of any tools which are missing or lost from the work area or container (i.e. tool or job box, or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. Contractor can obtain the Form 32 from the COR. The CM shall ensure each employee on the job site is briefed on Housekeeping, FOD and Tool Control prior to starting work in OC-ALC Industrial Areas from the COR.

1.18. Privately Owned Motor Vehicles (POV)

1.18.1. Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AF Manual (AFMAN) 31-116 (in its entirety), Motor Vehicle Traffic supervision. The Contractor shall comply with Tinker AFBI 24-301 (in its entirety) for the operation of POVs within Tinker AFB.

1.19. Visitors Pass

1.19.1. The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for a Visitors Pass(s). The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor will arrange to meet at Pass and Registration, Building 6611 / Tinker Gate (South of I-40 off of Air Depot). The Contractor shall provide two (2) forms of identification (ID), one of which shall be a picture ID, to the 72 SFS. The 72 SFS will provide an AF Form 75 (Visitors Pass) which will be valid for up to thirty (30) calendar days.

1.20. Foreign National(s)

1.20.1. The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility.

1.21. Quarterly Security and Operational Security (OPSEC) Briefings

1.21.1. All Contractor personnel working on base in the OC-ALC shall be required to read the OC-ALC Quarterly Security and OPSEC briefings. The COR will ensure the Security and OPSEC briefings are available for review by the Contractor. The Contractor shall provide the http://www.youtube.com/watch?v=tYcbodjFPnM

COR with a report within five (5) business days after receiving the briefings. The report shall contain the employee’s name and the date of review. These requirements are IAW AFI 31-401, Information Security, Chapter 8, Paragraph 8.9 - 8.9.5; AFI 31-601, Industrial Security, Chapter 3, Paragraph 3.2; AFI 10-701, Operations Security, Chapter 5, Paragraph 5.1 - 5.2.3.1 and OC- ALCI 31-1-O, OC-ALC Security Programs, Paragraph 5.6.

1.22. Health and Safety on Government Installations

1.22.1. While performing work under this contract on a Government installation, the Contractor shall comply with Federal, State and Local regulations and AFI 91-203, Air Force Consolidated Occupational Safety Instruction, as established by this contract and Appendix C. The Contractor shall notify the CO of any injuries that occur to Contractor personnel while they are on the installation. The Contractor shall notify the CO of damage to Government property or equipment during the execution of the contract.

1.23. Emergency Procedures

1.23.1. The Contractor personnel shall follow the direction of the Government personnel in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats, etc. It is the responsibility of the Contractor to provide guidance and establish procedures for responding to an emergency for their employees. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.24. Contractor Manpower Reporting (CMR)

1.24.1. The Contractor shall report ALL Contractor labor hours (including sub-Contractor labor hours), required for the performance of services provided under this contract for the USAF via a secure data collection site. The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

1.24.1.1. Reporting inputs shall be for the labor executed during the Period of Performance (PoP) for each Government fiscal year (FY), which runs from 1 October through 30 September the following year. Although inputs may be reported any time during the FY, all data shall be reported NLT 31 October of each calendar year. Contractors may direct questions to the CMR help desk email listed at http://www.ecmra.mil.

1.25. Training – General

1.25.1. The Government will provide training in a classroom, video or by the Government COR. The Government will be responsible for all approved costs associated with the training which is identified below in Table 1-1. The COR will document training on and maintain copies of the completed AF Form 1151(s), Training and Attendance Rating, as part of the contract surveillance file.

1.25.2. The Contractor employees shall complete all required training, to include but not limited to the below, within thirty (30) business days of the performance start date or the Contractor employee hire date if the hire date is after the PoP start date. The Contractor shall notify the COR about any new employee working under this contract, in writing, within five (5) business days.

http://www.ecmra.mil/

Contractor Training Requirements Table 1-1

Contractor Required Courses Course Number FOD and DOP Awareness Training Course Initial CHPMAS0000400SU AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB Initial Fire Safety and Prevention Training CTESAF0000100SU Refresher Fire Safety and Prevention Training, Computer Based Training (CBT)

CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9700138BR OC-ALC Human Factors Training, CBT MTEMAS9700501BR Environmental Management Systems (EMS) - General Awareness Training

MTEENV9733070BR

SECTION II – PERFORMANCE ASSESSMENT

2.1. The Contractor shall be aware that in the absence of any contract requirement from the Service Summary does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following service summary requirements are accomplished:

SS

NO PERFORMANCE OBJECTIVE

PWS

PARAGRAPH

PERFORMANCE

THRESHOLD

1 The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year on each item listed in Appendices A-1 (AMXG), A-2 (CMXG), A-3 (MXSG) and A-4 (PMXG). The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within five (5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.2.1. 100% Compliance

2 Upon occurrence of equipment or system malfunction, the COR will contact the Contractor by telephone, email or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

• the equipment identification number (ID#)

• a brief description of the malfunction

• location of equipment

• name and telephone number of the Point of

Contact (POC)

1.3.1.1. 100%

3 Upon notification of the system malfunction, the 1.3.1.2. 100% technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

4 The Contractor shall prepare and provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID #

• date of evaluation

• description of findings and recommendations

• required part(s) and part number(s)

• cost of part(s)

• number of part(s) needed

• estimated labor hours required to complete the repair

1.3.2. 100%

5 Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new part(s)

• availability of the new part(s)

• shipping and delivery schedules of part(s)

• other factors which may be peculiar to the specific repair requirement

1.3.2.1. 100%

6 The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government Technical POC/SME that the repairs have been completed.

1.3.3. 100%

7 Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing, of the estimated arrival date of the part(s). The Contractor shall perform the repair within five (5) business days upon receipt of the parts.

1.3.3.1. 100%

8 Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government Technical POC or COR. The Government Technical POC will forward the service report to the COR within two

(2) business days of receipt. The Contractor shall

1.3.5. 100% provide, by fax or email, the final service report within five (5) business days to the COR. The Government will not pay an invoice submitted until an acceptable service report has been received from the Contractor. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the service(s)

• printed name and signature of on-site

Government Technical POC or COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• material(s) and part(s) used

• details of any other charges

• printed name and signature stating only new parts and materials were used

9 The Contractor shall provide for one (1) move of the equipment listed in Appendix D. The equipment relocation shall be completed IAW the instructions in paragraphs 1.5.2. through 1.5.2.11.1.

1.5.1. 100%

10 The Contractor shall remove all storage trays from each storage unit and palletize for transport to the equipment’s new location. Removal of the trays shall be from one (1) unit at a time to ensure the product is controlled and is returned to the equipment from which it was originally stored.

1.5.2. 100%

11 The Contactor shall coordinate the tray removal with the COR to ensure bulk items have been removed by the Government as required. Much of the stored product shall have to remain in the storage tray and the Contractor shall securely wrap either individually or in combination to prevent loss or damage to the stored items.

1.5.2.1. 100%

12 The Contractor shall be responsible for disconnecting power from the equipment.

1.5.2.2. 100%

13 The Contractor shall disassemble the lean lifts and rotomats to a manageable sized component and place on a pallet or skid as required for safe

1.5.2.3. 100% transport to their installation location.

14 The Contractor shall transport the base unit and all components from building to building where it shall be staged for assembly.

1.5.2.4. 100%

15 The Contractor shall survey the installation site prior to assemble of the storage unit to ensure sufficient clearance is provided both for the unit and for any necessary hauling or rigging equipment.

1.5.2.5. 100%

16 The Contractor shall cordon off the installation site to ensure all components are contained and protected from damage.

1.5.2.6. 100%

17 The Contractor shall level and secure the base unit at its installation location and completely assemble each storage unit. The unit shall be powered for operation, tested and reloaded with all storage trays and product by the Contractor.

(Bulk item storage shall be coordinated with the

COR.)

1.5.2.7. 100%

18 The Contractor shall install power to the machine from a source identified by the COR Identified Government Technical POC. All electrical components used to power the machine shall be new.

1.5.2.8. 100%

19 The Government, as applies to the ownership of the equipment, will provide all the on-site pre-service and power requirements. The Government will disconnect and reconnect power at the applicable locations.

1.5.2.9. 100%

20 The Contractor shall have one hundred twenty

(120) calendar days from the date of notice from the COR to relocate the equipment to the final location and reassemble it.

1.5.2.11. 100%

21 The Contractor, upon completion of the reassembly, shall demonstrate to the COR Identified Government Technical POC that all aspects of the system are working and properly functioning IAW manufacturer’s specifications, industry standards and this PWS.

1.5.2.11.1. 100%

22 The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or

1.7.1. 100%

Customer Complaint.

23 The Contractor shall provide the name of the

Contract Manager (CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the CO and COR within five (5) business days after contract award. The Contractor shall provide telephone numbers and email addresses of the CM and alternate(s) where these persons may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak and understand English fluently.

1.13.1. 100%

24 The Contractor shall provide an initial listing of Contractor employees’ names and position titles to the COR within five (5) business days after contract award. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes or position changes within five (5) business days.

1.14.1. 100%

25 The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date, all MSDSs or SDSs and a completed OC-ALC Form 152, MSDS/SDS Information Sheet. The Contractor shall receive approval (emails are acceptable) from the COR prior to shipping any chemical, material or substance to Tinker AFB. A copy of the manufacturer MSDS/SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administration (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part

1910.1200. A current manufacturer MSDS/SDS

shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved. The

1.15.2. 100%

Contractor shall maintain copies of manufacturer MSDSs/SDSs for all chemicals and MSDSs/SDSs shall be readily accessible at all times by Contractor personnel as well as Government employees.

26 The Contractor shall not store chemicals or HAZMAT on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per OC-ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed.

1.15.3. 100%

27 The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in Government furnished waste containers located in the shop or area the work is being performed.

The Contractor shall notify the COR if the required waste containers are not available on site.

1.15.4. 100%

28 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, AF and local requirements.

This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?Course Code=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous- Waste-for-LQGs at the Contractor’s expense.

Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the

1.15.8. 100% http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 required environmental training, Contractors shall be compliant with Tinker AFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

29 Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD/DOP training and to comply with AF Materiel Command (AFMC) Sup1, Chapter 14, Paragraph 14.41 and Tinker AFBI 21-449, Chapter 4 in its entirety. The Contractor and Contractor personnel shall acknowledge the FOD/DOP training by viewing either the Digital Versatile Disc (DVD) provided by the COR or at the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM.

The Contractor shall provide a devised certificate to the COR for each employee within five (5) business days after contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date of the training. The Contractor shall also ensure all new employee(s) view the FOD/DOP Training and provide a Contractor devised certificate of training to the COR prior to starting work in the OC-ALC shops. Annually, the Contractor and Contractor personnel shall be required to review the FOD/DOP Training and provide an updated Contractor devised certificate of training to the COR.

1.17.2. 100%

30 While performing contract services in or around Maintenance Production Shops, including ramp areas, the Contractor shall comply with AFI 21- 101_AFMC Sup 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph

14.1 & 14.5.3. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor shall turn in a Contractor Tool Listing, MXRIWRS Form 32 checklist to the COR prior to starting work in the OC-ALC Industrial Areas. Contractor personnel shall immediately notify the COR of any tools which are missing or lost from the work area or

1.17.3. 100% http://www.youtube.com/watch?v=tYcbodjFPnM container (i.e. tool or job box, or tool bag). The Contractor can obtain the Form 32 from the COR.

The CM shall ensure each employee on the job site is briefed on Housekeeping, FOD and Tool Control prior to starting work in OC-ALC Industrial Areas from the COR.

31 The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for a Visitors Pass(s). The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor will arrange to meet at Pass and Registration, Building 6611 / Tinker Gate (South of I-40 off of Air Depot). The Contractor shall provide two (2) forms of identification (ID), one of which shall be a picture ID, to the 72 SFS.

1.19.1. 100%

32 All Contractor personnel working on base in the OC-ALC shall be required to read the OC-ALC Quarterly Security and OPSEC briefings. The COR will ensure the Security and OPSEC briefings are available for review by the Contractor. The Contractor shall provide the COR with a report within five (5) business days after receiving the briefings. The report shall contain the employee’s name and the date of review.

1.21.1. 100%

33 The Contractor shall report ALL Contractor labor hours (including sub-Contractor labor hours), required for the performance of services provided under this contract for the USAF via a secure data collection site. The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

1.24.1. 100%

34 Reporting inputs shall be for the labor executed during the Period of Performance (PoP) for each Government fiscal year (FY), which runs from 1 October through 30 September the following year.

Although inputs may be reported any time during the FY, all data shall be reported NLT 31 October of each calendar year.

1.24.1.1. 100%

35 The Contractor employees shall complete all required training, to include but not limited to the below, within thirty (30) business days of the performance start date or the Contractor employee hire date if the hire date is after the PoP start date. The Contractor shall notify the COR

1.25.2. 100% about any new employee working under this contract, in writing, within five (5) business days.

Contractor Training Requirements Table 1-1

Contractor Required Courses Course Number

FOD and DOP Awareness Training Course Initial

CHPMAS0000400SU

AFMC FOD and DOP Awareness Training Refresher

CHPMAS0001301CB

Initial Fire Safety and Prevention Training

CTESAF0000100SU

Refresher Fire Safety and Prevention Training, Computer Based Training

(CBT)

CTEMAS0002900CB

OC-ALC Environmental Accountability / Solid Waste Training, CBT

MTEMAS9700138BR

OC-ALC Human Factors Training, CBT

MTEMAS9700501BR

Environmental Management Systems (EMS) - General Awareness Training

MTEENV9733070BR

SECTION III – GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Furnished Property (GFP) is not applicable to this contract IAW FAR Parts 45 and 52.245 plus supplements.

3.2. Shared Property of the Government is not applicable to this contract.

3.3. Government Furnished Services are applicable during the performance of this contract.

The Government will furnish the following services at the OC-ALC.

3.3.1. Security Forces. The Government will provide general on-base security forces' service.

The security forces’ telephone numbers are 911 for emergencies, 734-2000 for a crime in progress, and 734-3737 for non-emergency calls.

3.3.2. Fire & Emergency Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the OC-ALC Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734-3981. For routine calls to dispatch call 734-7964.