PWS_REVISED_FINAL_22_JAN_14.docx

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Repair of Gyroscopes Federal contract opportunity
Solicitation number
FA8117-14-R-0010
Issued by
Department of the Air Force Materiel Command Lifecycle Management Center Tinker Air Force Base

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PERFORMANCE WORK STATEMENT

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DEPARTMENT OF THE AIR FORCE

AIR FORCE SUSTAINMENT CENTER

TINKER AIR FORCE BASE, OKLAHOMA 73145

Performance Work Statement (PWS)

TYPE OF WORK: Repair of Displacement Gyroscope

PURCHASE REQUEST: FD2030-13-00340 DATE: 16 Nov 12

CONTENTS

Page

PREFACE SHEET

ii

REVISION SHEET

iii

SECTION

I. DESCRIPTION OF SERVICES/GENERAL INFORMATION

II. SERVICE SUMMARY

III. GOVERNMENT FURNISHED PROPERTY OR SERVICES

ATTACHMENT A: DEFINITIONS

ATTACHMENT B: CATEGORY OF REPAIR DESCRIPTIONS

ATTACHMENT C: APPLICABLE DOCUMENTS/PUBLICATIONS

PREPARED BY: Charles R. Harris / 422 SCMS / GUMA / 405-734-8360

PREFACE SHEET

END ITEM

RECEIVED AS

END ITEM

TO BE DELIVERED AS

END ITEM NO
NATIONAL

STOCK NO(S)

PART NO(S)
NOUN
NATIONAL

STOCK NO(S)

PARTS NO(S)

6615-01-131-5317
19005-2B
Displacement Gyroscope
6615-01-131-5317
19005-2B

REVISION SHEET

When a revision is received, it should be inserted into this PWS. The superseded pages should be retained as a record.

Note: The portion of the text of this specification affected by the current revision is indicated by a black underscore for figures, words, or phrases within a given paragraph, and by a black vertical line in the outer margin where the change constitutes a whole paragraph.

After the revised pages have been inserted into the PWS, the revised title page should be inserted in front of the existing title page. This revision page is placed under the basic title page.

DATES OF ISSUE FOR ORIGINAL AND CHANGED PAGES ARE:

REVISION NUMBER PAGES DATE

APPENDIX A

APPENDIX A

i

FD2030-10-27353

FD2030-13-00340

SECTION I: DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1 Purpose

1.1.1 The purpose of the Performance Work Statement (PWS) is to define the repair requirements of Displacement Gyroscope specified on page ii of the PWS. The contractor is responsible for having the repair capabilities to include appropriate technical data, OEM acceptance procedures, repair documents, and license agreements required to accomplish this repair. The contractor is responsible for the scheduled delivery of a quality product.

1.2 PRE-AWARD SURVEY REQUIREMENTS: Not Applicable

1.3 INITIAL PRODUCTION EVALUATION (IPE) REQUIREMENTS: Not Applicable

1.4 QUALITY PROGRAM AND INSPECTION SYSTEM REQUIREMENTS

1.4.1 The Contractor shall establish, document and maintain a quality system that adheres to the requirements of International Standard Organization (ISO) 9001.2000/ANSI/ASQC Q92, Quality Systems Model for Quality Assurance in Design/Development, Production, Installation and Servicing and supplement requirements imposed by this contract, as a means of ensuring the end item conforms to specified requirements. The Contractor shall develop and implement procedures to properly maintain measuring and test equipment in accordance with ANSI/NCSL 2340-1. The quality system shall include a clear and complete set of work documents for all maintenance required by this contract. The quality program shall be designed to promptly detect and correct conditions adverse to quality. The Contractor shall provide documentation of quality plan within five (5) working days of Government requests. Each end-item identified as serviceable shall be delivered to the Government defect free.

1.4.2 The Contractor shall investigate all Deficiency Reports (DRs) submitted against defective items repaired by the Contractor. The Contractor shall ensure each DR is processed in accordance with (IAW) T.O. 00-35D-54, USAF Deficiency Reporting and Investigating System. When the Contractor receives a DR or quality deficiency report (QDR), the Contractor shall ensure DRs include: Analysis of data to determine extent and cause of deficiencies; analysis of trends in processes or performance of work to prevent recurrence; and introduction of required improvement, corrections, and monitoring of the effectiveness of corrective action taken.

1.4.3 The Contractor shall report any Government furnished material, for the work accomplished as outlined in this PWS, that is damaged or otherwise unsuitable for use to the ACO using a Report of Shipping (Item) and WebSDR.

1.4.4 The Contractor shall support quality audits as required by the ACO. These audits could require that one or more end items be removed from the production line and subjected to any combination of inspection, testing, disassembly, or assembly, to determine that the standards of performance and technical conformance meet the requirements of this PWS. The Contractor shall be required to correct a deficient process to eliminate the cause(s) of any defects as directed by the ACO.

1.4.5 The Contractor shall support quality assurance reviews to be conducted at the site of overhaul at the request of the Government throughout the contract period.

1.4.6 The Contractor shall support a quality acceptance review by the DCMA representative at the site of repair for each end item generated under the terms of this contract.

1.4.7 Requests for deviation/waiver shall be submitted to the PCO through the ACO. Work shall not be initiated on assemblies/components affected by deviation/waiver pending approval/disapproval. Requests shall include the contract number, NSN and P/N of end item and lowest part/assembly affected, effect on cost/price and delivery schedule, description of deviation/waiver, justification for deviation/waiver, and proposed corrective action taken.

1.5 OBSOLESCENCE STATEMENT

1.5.1 The parties recognize there is a risk that some components required for performance of this contract may not be available due to supplier's ceasing business or no longer being willing to produce the component due to commercial obsolescence. The contractor is responsible for identifying sources for required components prior to commencing work under this contract. Upon receipt of the contract or subsequent delivery order, the contractor shall promptly identify any required components that are no longer available. Within thirty (30) calendar days after receipt of this contract or subsequent delivery order, the contractor shall notify the contracting officer in writing if it is unable to perform the contract or delivery order due to unavailability of required components, and that there is no reasonable available substitute for such component. The notification shall include supporting documentation showing the contractor has made a reasonable effort to obtain the parts and is unable to do so. Upon receipt of the notification and confirmation that the component is unavailable, the contract or delivery order shall be terminated at no cost to the Government. At its sole discretion, the Government may consider an equitable adjustment in the specification, delivery time/or price rather than terminating the contract or delivery order.

1.6 CONDEMNATION CANDIDATES

1.6.1 The Contractor shall report end items that have been determined to be Beyond Economical Repair (BER) in which the repair cost will exceed 75% of the stock listed price. The Contractor shall report condemnation candidates to the PCO through the ACO within thirty (30) calendar days of discovery. The Contractor shall not condemn reparable or recoverable items without prior approval of the PCO through the ACO. The Contractor shall ensure non-repairable items are disposed of IAW the Contractor’s Government-approved property procedures.

1.6.2 The Government reserves the right to accept or reject the BER assessment by the Contractor.

1.6.3 The disposition of condemned items will be determined on a case-by-case basis by the ACO.

1.7 SUPPORT EQUIPMENT (SE), INCLUDING SPECIAL TOOLS (ST) AND SPECIAL TEST EQUIPMENT (STE)

1.7.1 The SE required to accomplish the scope of work to be completed on end-items under this contract is listed in the TOs or original equipment manufacturers (OEM) repair procedures listed in Attachment C of this PWS. If the equipment specified in the TO or OEM repair procedures is not designated as Government furnished in this contract, the Contractor is responsible for furnishing identical or substitute SE from commercial sources.

1.7.2 If the Contractor intends to substitute SE, a list of the proposed substitute SE shall be provided to the PCO with the proposal. If a Pre-Award Survey (PAS) is required, at the time of the PAS conference, the Contractor shall demonstrate to the PAS team that suitable substitute SE can be acquired and meets the standards stipulated in the technical data or OEM repair procedures by the following actions:

a. Displaying drawings, schematics, or specifications which illustrate that the prospective Contractor understands the exact nature of the work to be performed and the SE required to perform the tasks.

b. Explaining the capabilities of substitute SE to ensure that it is adequate to perform the specified testing requirements.

c. Defining how substitute SE will be designed, built, and calibrated without assistance from the Government, by an internal engineering capability, or the services of a recognized outside engineering agency as approved by the cognizant engineering activity.

1.7.3 The equipment shall be in possession of the contractor prior to the IPE team visit if an IPE is required.

1.7.4 The Contractor shall show documentation certifying the accuracy of all calibrated SE to the ACO prior to work performed as outlined in the PWS.

1.7.5 Support Equipment Calibration Requirements. The Contractor shall ensure documentation certifying the accuracy of all calibrated SE is made available to the ACO prior to work performed. The Contractor shall ensure SE calibration is maintained throughout performance of this contract. Upon request, the Contractor shall show calibration data to the ACO for each SE item as follows:

a. SE part number and serial number

b. Date calibrated

c. Calibration due date

d. Calibration source

e. Calibration procedure used

f. Is and was data

g. Facsimile of the current stamped calibration sticker affixed to SE item

h. Verification of full performance compliance IAW this PWS for SE items not requiring calibration.

i. Traceability to the National Institute of Standards and Technology

1.8 PRECIOUS METALS RECOVERY PROGRAM

1.8.1 The Precious Metals Recovery Program is not applicable to this PWS. The handling and control of precious metals shall be IAW AFI23-101, USAF Supply Manual.

1.9 NUCLEAR HARDNESS REQUIREMENT

1.9.1 The Contractor shall notify the PCO if the work degrades the nuclear hardness of the item within one business day of determination. The Contractor shall not continue maintenance actions until Government approval is obtained from the PCO.

1.10 PARTS CONTROL PROGRAM

1.10.1 The Contractor shall establish, document, and maintain an internal parts control program (PCP) for the work associated with this PWS.

1.10.2 The Contractor shall establish the Program Parts Selection List (PPSL) for an end item or system from the applicable documents in the following order of precedence:

a. Illustrated Parts Breakdown (IPB) TO

b. OEM Parts List

c. Current configuration of the end item or system

1.10.3 Approval from the PCO is required for the Contractor to use any parts not contained in the PPSL. The Contractor shall maintain configuration of items worked under the scope of this contract as identified in the applicable end-item or system IPB TO or OEM Parts List if there is no IPB TO. The Contractor shall notify the PCO via e-mail of any configuration discrepancies noted between the applicable IPB or OEM Parts List, the engineering drawings, and the current configuration of the end-item. The Contractor shall obtain written authorization from cognizant engineering activity via the PCO for deviations from the IPB or OEM Parts List prior to implementation.

1.10.4 The PPSL shall serve as the current baseline for an end item or system.

1.10.5 The contractor shall only use replacement parts purchased directly from the end-item OEM or purchased from DLA. In the event that parts are not available from either of these two sources for a pending repair operation, the contractor shall receive written authorization from the cognizant engineering activity via the PCO for any deviations from the aforementioned sources. In the instance that surplus components are available, the cognizant engineering activity reserves the right to approve or disapprove the material. Written authorization for its usage shall be obtained from the cognizant engineering activity via the PCO.

1.10.6 The contractor shall keep records to allow traceability of the sourcing of replacement parts for each end item repaired and shall be furnished for inspection upon Government request.

1.11 OZONE DEPLETING SUBSTANCES (ODS)

1.11.1 This PWS is not explicitly requiring the use of a Class 1 ozone depleting substance (ODS) in the performance of the contract. The contractor is authorized to use a suitable substitute for any Class 1 ODS which may be required by the specifications or Technical Data of this PWS. The contractor shall immediately identify the substitute by written notification to the PCO.

1.12 LEAD (Pb) FREE ELECTRONICS

1.12.1 The use of lead (Pb) free solder and/or components/assemblies in the repair of the subject items is considered a potential safety risk and is therefore discouraged. The contractor shall provide case-by-case notifications to the cognizant engineering activity via the PCO if lead (Pb) free solder and/or components/assemblies must be considered, and will assist the cognizant engineering activity in assessing the risk associated with the use of such materials. The contractor shall obtain approval from the PCO before proceeding.

1.11.2 When approved lead (Pb) free solder and/or components/assemblies are used in the repair of the subject items, the Contractor shall ensure the affected items are marked in accordance with IPC J-STD-609, “Marking, Symbols and Labels of Leaded and Lead-Free Terminal Finish Materials Used in Electronic Assembly.

1.13 TECHNICAL ORDER MAINTENANCE:

1.13.1 The Contractor shall maintain all TOs and other technical directives applicable to the work requirements in an updated and current status according to TO 00-5-1, Technical Order System, and TO 00-5-3, Technical Order Life Cycle Management. The Contractor shall consider the impact of a TO change on costs, schedules, and any other pertinent factors. A written evaluation , along with specific backup data for those changes which impact the Contractors’ performance, shall be provided to the PCO within 10 workdays after receipt of updated TO and directives. The contractor shall not incorporate these technical order changes until approved by the PCO.

1.14 CONTRACTOR IDENTIFICATION

1.14.1 Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

1.15 WORK REQUIREMENTS

1.15.1 The work performed under this contract is to repair the items specified on page ii of this specification. The work encompasses the disassembly, cleaning, inspection, maintenance, re-assembly, testing, and finishing actions required to return the item to a serviceable condition. The work shall be accomplished IAW documents as specified in Attachment C. In the event that a situation develops where the instructions conflict with the pertinent manual, this PWS shall take precedence. Additional TOs, directives and other publications listed in Attachment C will be used as guidance to support the repair stipulated in this PWS.

1.15.2 When a particular repair is constrained for lack of repair materials that are not, and shall not be immediately available, the Contractor may request authorization to cannibalize subassemblies or parts between failed inducted assets in order to expedite repairs. Cannibalization requests shall be subject to the review and subsequent approval or disapproval of the cognizant engineering activity. Such cannibalization actions should only be considered upon exhaustion of all other sources of repair materials. The Contractor shall not initiate any cannibalization action unless such action shall satisfy all repair material requirements for the item in question. The Contractor shall not remove any piece parts from serviceable units. The Contractor shall replace, at the Contractor’s expense, all cannibalized subassemblies with repaired or new subassemblies and replace all cannibalized parts with new parts. The Contractor shall ensure the contract delivery schedule is not negatively affected by the removal of any subassemblies or parts from any inducted end item. The Contractor shall not condemn cannibalized end items or subassemblies.

1.16 SPECIFIC WORK REQUIREMENTS

1.16.1 Receipt and Handling: The Contractor shall perform a receiving visual inspection upon receipt for any shipping or packaging. Items received which are damaged, misidentified, misdirected, or incomplete shall be reported to the Procuring Contracting Officer (PCO) for disposition instructions.

1.16.2 Disassembly: The Contractor shall disassemble the items to the extent necessary to accomplish the required inspection, test, repair or replacement of the items.

1.16.3 Inspection: The Contractor shall inspect each item for serviceability/reparable condition. Contractor’s inspection and repair documents shall reflect all inspections/repair steps required for each specific part. Displacement Gyro inspection process will include reading and documenting the time registered on the elapsed time indicator (ETI) for time between depot maintenance actions and inspection of the Repair History Database (RHD) for determination of time replacement items. Time between maintenance actions will be used for reliability data and to determine mandatory timed parts replacement.

1.16.4 Basic repair requirements: The end item shall be cleaned, disassembled, components inspected, assembled, and tested according to OEM specifications to ensure that the repair activity returns the serviceable end item with the same form, fit, function, and testability to the Government. Repaired items shall pass all OEM specifications, validated by the Special Test Equipment final acceptance test. The Displacement Gyro shall be subjected to incoming analysis and testing in order to determine its overall condition. If defects or failures are revealed: disassemble, inspect, repair and test IAW the following paragraphs to achieve a serviceable gyro. If a gyro passes the initial analysis, then the unit will be subjected to burn-in and final Acceptance Test Procedure (ATP). Category of Repair Descriptions are shown in Attachment B of this PWS. Any component parts that do not meet specified inspection requirements, or if there is any doubt as to its serviceability or longevity shall be replaced at the contractor’s expense. This includes any part requiring replacement due to catastrophic failure, fatigue failure, or normal deterioration. The contractor is advised to include the cost of replacing a percentage of each recoverable part, as identified above, in their repair cost proposal.

NOTE 1: If the TO or OEM specification does not address the repair of a recoverable part, this part shall be replaced with a new or repaired by approved contractor’s developed procedures. In case of utilizing a developed repair for salvaging a part, contractor may propose their repair procedure along with substantiating documents for evaluation and possible approval. This request for evaluation must be submitted to the cognizant engineer office through the PCO for approval. The Government shall not be responsible for any costs associated with development of any repair procedures unless it has been negotiated and approved by the PCO.

1.16.5 Repair History Database (RHD). The contractor shall maintain an EXCEL spreadsheet containing a repair record for each repair IAW DI-QCIC-80131. This database is to be used for the analysis of repair operations and subsequent repair process improvements. This repair information shall be collected, recorded, and delivered as specified by DD1423. These records shall be queried during gyro input processing at the depot repair facility and will be made available to the repair technician to aid in failure analysis. The current repair history database will be transferred to the successful bidder to enable initial and continuous compliance with work specified in this section. The repair history database will be utilized as a starting point for all time replacement items.

1.16.6 Special Displacement Gyro Reliability Improvement Program. All displacement gyros requiring unsealing are subject to work specified in this section.

a. Gimbal Bearings: Disassemble platform and replace gimbal bearings (8ea) IAW applicable TO or OEM Procedures if bearing service time exceeds 500 hours or failure. Gimbal bearings must be changed as a set. No single gimbal bearing replacement permitted.

b. Motor Bearings: Disassemble platform and replace the VG and DG motor bearings IAW applicable TO or OEM Procedures if motor bearing service time exceeds 500 hours or failure. Motor bearings must be changed as a set. No single motor bearing replacement permitted.

c. Flex Leads: Replace all flex leads as a set, IAW applicable TO or OEM Procedures, if one fails or needs disassembly.

d. Slip Rings, Brushes and Brush Blocks: Inspect all slip rings, brushes and brush blocks with 10 power magnifying lens for galling, pitting, corrosion, discoloration, or bent brushes. Replace if these conditions are identified or if slip ring/brushes/brush blocks are internally open or shorted IAW applicable TO or OEM Procedures. Slip rings, brushes and brush blocks shall be routed back to normal termination points and shall NOT be spliced into existing wiring. No reconditioning of slip rings, brushes or brush blocks is permitted at any time.

e. Electrolytic Switch/Level Bubble: Inspect electrolytic switch/level bubble for leaks or discoloration. Replace if fluid loss or discoloration or level bubble’s service life exceeds 1000 hours or failure IAW applicable TO or OEM Procedures.

f. Time Delay Relay: Remove and replace the time delay relay (K8) when relay service life exceeds 500 hours or failure occurs.

g. Select-At-Test Resistors: Inspect all select-at-test resistors (SAT) and replace with non-carbon type if carbon resistors are present..

h. Burn-In: All units must be subjected to 72 hours of power on burn-in prior to final ATP, on a Scorsby Table set at 2 degrees of roll, pitch and yaw. Final ATP shall be run immediately following completion of burn-in to ensure unit is at operating temperature.

i. Time Replacement Clock: The Elapsed Time Indicator (ETI) shall serve as a reference point for reliability data.

j. Repair History Database Documentation: Update the Repair History Database with timed replacement parts information and ETI information. The RHD must contain the ETI reading at time of gyro overhaul, motor bearing replacement, gimbal bearing replacement, slip ring/brushes/brush block replacement, level bubble replacement, and time delay relay replacement.

1.16.7 Reliability requirements will be met when the mean Displacement Gyro population has achieved an overall MTBD of 400-450 hours as measure by the government’s D200 system.

1.16.8 Low Timers: The intent of this section is to minimize the return to depot of assets with little or no operating hours. Therefore all assets returned from the field, with less than 8 operating hours logged since the last repair cycle, shall be repaired at NO COST to the gov’t.

1.16.9 Rob-Back/Payback and Cannibalization: Rob-Back/Payback and Cannibalization is authorized however the contractor shall notify the PMS of the rob-back and shall pay back items borrowed into the original end item that had Rob Back/CANN action.

1.16.10 Over and Above:

a. The Contractor shall execute Over and Above “only” at the request of the Contracting Officer in the following areas: surge operations, any required proposals, missing components, and estimates in support of the Over and Above efforts, if and only if, requested or directed by the Contracting Officer at the time of need. A failure beyond normal operation could be mishandled units or improper installation or storage. Over and Above may also include un-programmed repair of STE and Support Equipment required for repair of the End Items.

b. Identification of missing part(s) must be revealed within two (2) working days after the asset is removed from the shipping container and reported to the PCO through the ACO in the form of a Supply Discrepancy Report (SDR) using WebSDR. Prior approval from the PCO shall be obtained prior to performing work out of scope.

1.16.11 End Item Identification and Marking: Ensure each repaired end item is permanently and legibly marked with the end item part number and serial number. The identification shall be permanently affixed to the end item by stamp, stencil, or similar means.

1.16.12 Quality Acceptance and Processing:

a. Quality acceptance of each end item shall be performed prior to packaging and transportation. Quality acceptance shall be performed by DCMA at the repair site. Quality acceptance documentation for each end-item shall be maintained by the Contractor as part of the item document package.

b. Following quality acceptance by the PCO, the Contractor shall notify the Production Management Specialist (PMS) via email of the completion of repaired end- items. The PMS will provide ship-to addresses/instructions to the Contractor via email for each item produced. Within one working day of shipment, the Contractor shall provide the PMS an accepted WAWF Receiving Report as proof of production and Form 1348 from CAV-AF as proof of shipment. The Receiving Report shall include the carrier and tracking number.

1.16.13 Preservation, Packaging and Packing:

a. The Contractor shall package the items IAW the Air Force Material Command (AFMC) Form 158 (Packaging Requirements).

b. Assets shipped or received shall be IAW the AFMC Form 158, preservation, packaging, and packing requirements stated in the contract. The term “Preservation, Packaging, and Packing” is to mean the entire package; this includes, but is not limited to the assets’ wraps, barriers, cushioning, blocking, bracing, and unit intermediate containers.

1.16.14 Asset Damages: If assets are received in other than the contracted packaging requirements (coded data or Special Packaging Instructions (SPI) drawings) the contractor shall initiate a Supply Deficiency Report (SDR) in accordance with AFJMAN 23-215, Reporting of Supply Discrepancies upon receipt of the asset. The Prime Packaging Specialist at Com (405) 734-6283 may authorize the following exceptions to these requirements. Exceptions when no damage has occurred are as follows:

1) Items packaged before the current SPI date.

2) An alternate pack may be used, provided the prime ALC approves and issues a deviation number, which would be annotated on the exterior container.

3) The next larger size fast pack, PPP-B-1672, type I or type II may be used for shipments with priorities 01-08 with approval.

4) The use of the next larger standard pack container for unserviceable items.

1.16.15 Shipping Documentation and Delivery:

a. The Contractor shall insure that the appropriate tag is attached to each serviceable end-item generated. The Contractor shall place one tag inside the package along with the item and shall attach a second tag to the outside of the package.

1) Serviceable tag is DD Form 1574/1574-1 (Yellow).

2) Unserviceable (repairable) tag is DD Form 1577-2/1577-3 (Green).

3) Unserviceable (condemned) tag is DD Form 1577/1577-1 (Red).

b. Shipments under this contract shall be by Commercial Bill of Lading (CBL) by the fastest traceable means.

c. The Contractor shall deliver repaired items under this contract to the destination specified by the PMS. The Contractor shall annotate the SRAN specified by the PMS directly on the WAWF for shipping destination; or, the Government may direct Amended Shipping Instructions by utilizing Form 1348 from CAV-AF.

d. Items repaired as a result of a quality deficiency shall be shipped at the Contractor’s expense.

1.16.16 Reusable Containers: Contractors shall maximize the use of reusable containers by reclaiming and reusing containers marked as “Reusable Container” for the return of assets to the contract designated activity. Cost reimbursements or material replenishment associated with operation shall be negotiated as part of the contract.

1.16.17 Manufacture/Procurement of Containers: Manufacturing or procurement of fiberboard or wood containers and the costs associated with these functions shall be in accordance with the terms of the contract. Special design containers or fixtures of metal or plastic construction shall not be manufactured or procured without prior approval of the program manager/item manager. Negotiation shall be conducted through the applicable ACO.

1.16.18 Excess Material: Government owned material in excess to contract fulfillment and being reclaimed by the government should be packaged in accordance with contract terms. Packaging instructions for material not covered in the contract shall be obtained from the ACO.

1.17. SURGE/MISSION ESSENTIAL SERVICES

1.17.1 In the event that the Department of Defense (DoD) experiences an unplanned spike or sudden increase in demand, due to major theater warfare or a national emergency (also known as surge), and invokes surge, the Contractor shall be willing to work to meet and sustain this demand for quantity levels above and beyond normal peacetime requirements. After being notified of the surge demand in writing, the Contractor may see additional orders and/or will see the priority status elevated on current orders. The Contractor may do one or more of the following to fill the demand:

a. Add additional shifts to increase production within the Contractor and with suppliers.

b. The Contractor shall work with the approved component part manufacturers to expedite production.

1.17.2 DoD shall be notified in advance of, and be given the opportunity to negotiate, any expedite charges that might apply at the time of surge. Contractual requirements for production of this contract are addressed in Part I. The schedule and surge requirements shall be on a best-effort basis.

1.17.3 Mission Essential Services are not applicable to this PWS. In the event that Mission Essential Services are determined applicable the contractor shall prepare for the continuation of essential DoD services during crisis IAW DFARS 252.237-7023. In a state of emergency, if the Government deems necessary, the contractor shall provide all services necessary to ensure mission accomplishment. On occasion, services may be required to support an activation, or exercise of contingency plans outside normal duty hours. IAW DFARS 252.237-7023, the contractor shall develop a contingency plan and furnish a copy to the PCO for those tasks identified as essential to provide reasonable assurance of continuation during crisis conditions.

1.18 DELIVERY SCHEDULE

1.18.1 The delivery schedule shall be in accordance with the contract delivery schedule. The contractor shall meet the delivery schedule. The contractor shall deliver repaired items under this contract to the destination specified within the negotiated delivery schedule of the contract.

1.19 INFORMATION REQUESTS

1.19.1 The Contractor shall ensure responses to requests for information and data are only provided to customers with a need-to-know in the performance of official duties. All requests between the Government and the Contractor shall go through the PCO.

1.20 REPORTING REQUIREMENTS

1.20.1 The Contractor shall accomplish and furnish all reports in accordance with the reporting requirements specified in the DD Forms1423s, Contract Data Requirements List (CDRL), of this contract.

1.20.2 In addition, the contractor shall maintain a document package containing the following documentation for each item produced:

a. Maintenance Data Sheet
b. Test Data Sheet

c. Quality Acceptance Review Documentation

d. Parts replaced listed by each serial numbered end item repaired

1.20.3 Asset Visibility Reporting: The Contractor shall report IAW Commercial Asset Visibility Air Force (CAV AF), (DI-MGMT-81634A, CDRL A001). The Contractor shall submit data IAW CAV AF Statement of Work, CAV AF Users Guide, and Appendix B of this contract.

1.20.4 End Item Production and Component Item Consumption Repair History Data: The Contractor shall develop and deliver the End Item Production and Component Item Consumption Repair History Data report for all Contractor Furnished Material (CFM) (DI-ALSS-81220A, CDRL A002).

1.20.5 Meetings and Conferences: The Contractor shall support meetings (e.g., teleconferences, Program Management Reviews (PMR), Technical Interchange Meetings (TIM), etc.) with the Government if requested. The Contractor shall provide meeting facilities.

1.20.6 Diminishing Manufacturing Sources/Material Shortage and Obsolescence: The Contractor shall report all diminishing manufacturing sources/material shortages and obsolescence issues to the Government.

1.20.7 Depot Maintenance Production: The Contractor shall develop and deliver the Depot Maintenance Production report for all CFM (end item) at the end of each month. The production report shall be in unlocked form using Microsoft Excel with the following: NSN, P/N, SN, Assets on Hand, Assets in Work, Condemnations, Supply Discrepancy Report (SDR) and open estimated repair dates for items in work.

1.20.8 Contractor Manpower Reporting Requirement: “The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

SECTION II: SERVICE SUMMARY

2.1 SERVICE SUMMARY

2.1.1 Contractor performance shall be measured and assessed, using the Performance Objectives listed in Table 2-1. The contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service for each requirement. In the event the performance objective is not met, the Contractor shall be given forty-five (45) calendar days after notification to correct the unacceptable performance, if such correction is possible. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the PCO will take appropriate measures.

2.1.2 Service Summary (SS) Requirements: The Contractor shall ensure the performance objectives, thresholds, and support for surveillance methods are achieved as follows:

a. Performance Objectives and Thresholds: The Contractor shall achieve performance thresholds identified in Table 2-1 of this PWS. The performance thresholds are designed to:

1) Align Contractor performance with objectives

2) Focus on critical success factors in meeting performance thresholds

3) Reflect performance goals

4) Promote continuous improvement in performance

NOTE: The PMS, DCMA Quality Assurance Representatives (QAR) and PCO will exercise surveillance over the performance thresholds. The absence of any contract requirement from the SS shall not detract from this enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

b. Surveillance Methods: The Contractor shall support the PMS, DCMA QAR, and PCO surveillance methods as identified below:

a. Periodic Inspection of Process or Output

b. Random Sampling of Recurring Service Output

c. 100 Percent Inspection of Output

d. Customer Observation or Complaint.

NOTE 1: The method of surveillance may include one or more of the methods specified above.

NOTE 2: The Government will use the methods contained in the Surveillance Plan (SP) to evaluate the Contractor’s performance for the listed program objectives. The PMS, DCMA QAR, and/or PCO will monitor contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

2.1 SERVICE SUMMARY TABLE

Performance Objective
PWS Reference
Performance Standard

SS-1. Quality Product:

Each end-item identified as serviceable shall be delivered to the Government defect free.

The Contractor shall investigate all Deficiency Reports (DRs) submitted against defective items repaired by the Contractor.

PWS

Para 1.4.1, 1.4.2

Only one deficiency per 12 month period is acceptable.

SS-2. Delivery Performance:

The contractor shall deliver repaired items under this contract to the destination specified within the negotiated delivery schedule of the contract.

PWS

Para 1.18.1 100% of end-item shall be delivered IAW the contractual delivery schedule.

2.1.3 Contractor Performance Evaluation: The contractor shall be aware that the evaluation of performance will occur when the PMS evaluates the service of the Contractor to determine whether or not it meets the performance measures of the contract.

a. SS -1: The Contractor's failure to meet the requirement for this item shall result in the possibility of a unsatisfactory or marginal under the Contractor Performance Assessment Review (CPAR) and remedies as allowed under Federal Acquisition Regulation (FAR) 52.246-4 Inspection of Services-Fixed Price.

b. SS - 2: The Contractor's failure to meet the requirement for this item shall result in the possibility of a unsatisfactory or marginal under the Contractor Performance Assessment Review (CPAR) and remedies as allowed under Federal Acquisition Regulation (FAR) 52.246-4 Inspection of Services-Fixed Price.

SECTION III: GOVERNMENT PROPERTY

3.1 GOVERNMENT PROPERTY

3.1.1 Government Furnished Material (GFM): This is a standalone contract, the contractor shall furnish their own material, and no GFM will be provided, except for GFM authorized in Attachment 3 of Appendix B. The Contractor shall not requisition, procure, nor be provided with, any other materials by the Government. The Contractor shall retain all GFM, as Government property, in a secured storage area.

3.1.2 GFM Reporting: The Contractor shall prepare the GFM authorization listing that is also maintained in Commercial Asset Visibility (CAVAF) Contract Monitor. Upon execution of the contract any changes to the initial Appendix B Attachment 1 of the contract (update required in CAVAF by NIIN and Qty) will be provided by the PMS to the PCO for documentation until bi-lateral contract modification can be accomplished.

3.1.3 Government Furnished Equipment (GFE): While the GFE is in the possession of the Contractor, the Contractor shall be responsible to provide routine maintenance, calibration, and minor repair of the GFE to ensure the GFE is returned to the Government in the same condition as when provided, less normal wear and tear. See Attachment 3 of Appendix B of the contract for complete list of GFE.

3.2 DISPOSITION OF GOVERNMENT PROPERTY:

3.2.1 These instructions apply to all government owned property. Within ninety (90) calendar days prior to contract expiration, the contractor shall submit a letter to the managing ALC requesting disposition instructions in the transfer of Government furnished property (GFP). A listing identifying GFP shall include the NSN, part number/CAGE, noun, quantity, condition code, and dollar value, and the list shall be submitted through the ACO to the PMS for disposition instructions.

3.2.2 If a follow-on contract is being awarded or, is in the negotiation or solicitation stage, the existing GFP may be retained to the extent required to support the current contract and/or the follow-on contract.

3.2.3 The contractor shall comply with preservation, packaging, and packing instruction as specified in the basic contract and/or on the AFMC Form 158 (Packaging Requirements).

3.2.4. The contractor shall comply with the Transportation Data on the DD Form 1653 and Transportation Appropriations Form when returning government property.

3.3 DISCREPANCIES INCIDENT TO SHIPMENT:

3.3.1 Discrepancies incident to shipment include misidentified items, variations in quantity, non-requisitioned items, lost or damaged parcel post, and items in dubious condition. These discrepancies shall be reported and resolved using the DoD web-based application AF WebSDR link located within the CAV AF system described in the CAV AF SOW. This system of reporting a Supply Discrepancy Report (SDR), formerly called a Report of Discrepancy (ROD), has been developed in compliance with DoD regulations 4140.1-R and 4000.25-M Volume 2, which requires automated SDR processing. In those situations where the SDR initiator is unable to gain access to the AF WebSDR, continued use of manual forms (SF Form 364) is permitted. A copy of the form shall be forwarded through the PCO and Quality Assurance (QA) activity for corrective action.

3.3.2 Transportation discrepancies and item transaction discrepancies shall be coordinated with the DCMA Property Administrator and ACO immediately upon discovery for corrective action in addition to AF WebSDR submittal.

3.3.3 Contract line items received with missing components (Missing On Induction, (MOI)) the contractor shall process a Supply Discrepancy Report (AF WebSDR) immediately upon discovery in accordance with AFJMAN 23-215 and provide a copy of submitted MOI SDR form to the ACO and PCO within two (2) working days of discovery.

3.3.4 Misdirected shipments of GFP shall be immediately reported by telephone to the Property Administrator (PA) followed by written notification within three (3) working days. The PA will issue appropriate disposition instructions for the misdirected items. Misdirected items received by the contractor which are not part of this contract will not be receipted into CAV AF.

3.4 OTHER:

3.4.1 The contractor shall not obtain GFP through the utilization of requisition codes assigned exclusively to this contract for any other contracts.

3.4.2 The contractor shall not transfer GFP charged to this contract to any other contract, contractor, or activity without the advance approval of the PMS through the PCO.

3.4.3 The government reserves the right to withdraw any GFP in possession of the contractor to supply other urgent USAF requirements. If any item so removed by the government is still required to complete the contract, the contractor shall take appropriate action to replace the removed item.

ATTACHMENT A - DEFINITIONS

The following definitions are applicable to this PWS:

Acceptance Test Procedure (ATP): All inclusive procedure where repaired items must pass all OEM specifications, and validated by the Special Test Equipment final acceptance test

Administrative Contracting Officer (ACO): A contracting officer assigned the responsibility for the post award functions related to the administration of a government contract in the field. The ACO is normally located in the Defense Contract Management Agency (DCMA) office. The ACO is responsible for ensuring the Contractor performs in accordance with the terms of the contract.

Cannibalization: Authorized removals of a specific assembly, subassembly, or part from one weapon system, system, support system, or equipment end-item for installation on another end-item to meet priority mission requirements with an obligation to replace the removed item.

Commercial Asset Visibility Air Force (CAV AF) System: CAV AF is the system of record for providing daily status of Government owned assets located at Contractors facilities.

Consumable Part: Piece parts that are replaced 100% at each repair event. These are expendability, recoverability, and reparability category (ERRC) code N, non-repairable items that are replaced if they fail.

Contractor Furnished Material (CFM): Material provided by the contractor, as a part of the maintenance service provided. All material with an expendability, recoverability, and reparability category (ERRC) code N (also known as consumables) will be CFM, regardless of the source of supply (SOS), i.e; Defense Logistics Agency (DLA), General Support Division (GSD) and AF managed items. This material is incorporated into or attached to an end item to be delivered under the contract or may be consumed in the performance of a contract.

Contract Manager: Contractor personnel who shall be responsible for the performance of the work and have full authority to act for the Contractor on all matters relating to the performance of this contract.

Defect: Any nonconformance of a characteristic with specified requirements.

End Item: An end item is a complete piece of Government equipment as listed in Government supply catalogs and suitable for government storage and issue.

Government Furnished Equipment (GFE): An all-inclusive term to define all types of equipment defined in FAR, Part 45. It includes facilities, plant equipment, agency peculiar property, special tooling, and special test equipment. For the purpose of annually reporting dollar values on Department of Defense (DOD) property in the custody of contractors (DD Form 1662, DOD Property in the Custody of Contractors), items must be categorized according to the specific FAR property definitions.

Government Furnished Material: Property that may be incorporated into or attached to a deliverable end item or that may be consumed or expended in performing a contract. This includes, assemblies, components, parts, raw materials, and small tools, and supplies that may be consumed in normal use in performing a contract.

Government Property: All property owned by or leased to the Government or acquired by the Government under the terms of the contract. It includes both Government-furnished property and Contractor-acquired property. This includes facilities, material, special tooling, special test equipment, and agency-peculiar property.

Government Furnished Property: Property in the possession of, or directly acquired by the Government and subsequently made available to the contractor.

Initial Production Evaluation (IPE): An IPE is a planned Government review of early production items and processes to evaluate a contractor’s capability to complete the work stipulated in the contract and in accordance with (IAW) the technical order (TO), and other guidance stipulated in this PWS.

Overhaul (Remanufacture): An end item overhaul as prescribed within this PWS is the action taken to return the end item to a near original life expectancy. This overhaul process is consistent with re-manufacture as set forth in FAR 22.1003-6(a)(1).

Procuring Contracting Officer (PCO): The individual authorized to enter into a contract for supplies and services on behalf of the government by formal advertising or negotiation and who is responsible for overall procurement of the contract. The PCO will ordinarily be located at the funding ALC.

Product Quality Deficiency: A defect or nonconforming condition. Included are deficiencies in design, specification, material, manufacturing, and workmanship.

Product Quality Deficiency Report: The SF 368 form or format used to record and transmit product quality deficiency data.

Production Management Specialist (PMS): An individual assigned by the contracting activity to act as liaison for production, supply, and transportation issues.

Quality Manager: Personnel who are responsible for managing the quality assurance system, scheduling and directing inspections and audit activities, developing and implementing corrective and preventive actions, developing and providing quality inspection and audit metrics, and for executing quality plans.

Quality Systems: Model for Quality Assurance in Production, Installation, and Servicing.

Recoverable Part: These are expendability, recoverability, and reparability category (ERRC) code T items that are repairable. These parts are not replaced at every repair event, but instead are repaired if they fail.

Repair (See also Attachment B, Category of Repair Descriptions): An end item repair is the action taken to return the end item to a serviceable condition by replacing all exposed consumable items and only the damaged recoverable parts that do not meet the TO or OEM Specification inspection criteria. Repair consists of end item testing to determine deficiencies, disassembly as required to support maintenance actions required, thorough cleaning, refurbishment or replacement of all disturbed components not meeting inspection criteria, replacement of all soft parts (seal, gaskets, etc) exposed during repair, re-assembly of assemblies and subassemblies, performance of all adjustments and alignments, test and calibration of subassemblies and end-items and final inspection (e.g., safety wiring, painting, affixing of decals) IAW the applicable TOs or OEM Specifications and approved test documents to restore the end item to a serviceable condition.

Serviceable: Capable of meeting the…

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