Atch_2 _Bus_Lease_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

BUS LEASE SERVICES

INCIRLIK AIR BASE, TURKEY AND GSUs

1 February 2016

ATTACHMENT 2

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES 3

2 GENERAL INFORMATION 5

3 SECURITY REQUIREMENTS 5

4 PERFORMANCE OF SERVICES DURING CRISIS 6

5 TRAFFIC TICKETS 6

6 TECHNICAL DEFINITIONS 7

7 APPENDIX 8

PERFORMANCE WORK STATEMENT

BUS LEASE SERVICES

1. DESCRIPTION OF SERVICES:

1.1. The contractor shall provide all personnel, supervision, transportation and materials necessary to perform all services in support of U.S. military and civilians as specified in this PWS.

1.1.1. The Contractor shall provide office and mobile telephone numbers to the Fleet Manager. The Contractor shall be available to assist in lease vehicle matters seven days a week, 24-hours a day.

1.2. SPECIAL REQUIREMENTS:

1.2.1. The vehicles shall be no older than four (4) model years or have more than 100,000 KM for the entire contract period. Vehicles reported to the Contractor shall be replaced within (5) five business days to meet the requirements of this paragraph or upon approval of the gate pass letter, whichever is sooner.

1.2.2. Lease cost shall include unlimited mileage.

1.2.3. The Contractor shall be responsible to obtain and keep current gate passes for entry to and exit from Incirlik Air Base for all vehicles leased, for the entire period of the lease. Copies of gate passes will be provided to the Fleet Manager located in building 117, within three (3) business days of Contract start date after TURAF approval. The Contractor shall not provide gate passes to anyone other than the Fleet Manager.

1.2.4. Lease price includes full coverage insurance (KASKO) and all applicable taxes, licenses, registration fees, and any other requirements as mandated by Turkish Law. The contractor shall carry all applicable insurance to cover the driver, passengers of both at fault and not at fault, the cost for replacement or repair of vehicles stolen or damaged through criminal acts, natural acts (commonly called Acts of God), or hostile acts in the minimum amounts as required by Turkish law. The level of insurance coverage shall be 100% with no deductible to be paid by the Government or driver if found to be at fault in an accident. This is to preclude the Government from being held liable for claims generating from any of the above.

1.2.4.1 The Contractor shall provide proof of title, tag number, vehicle registration and insurance coverage when vehicles are delivered. License plates will be from the city of the location in which the vehicle is being used.

1.2.5. The Contractor shall maintain current full coverage insurance (KASKO) on each vehicle and provide current, up-to-date copies of this insurance to the user and Fleet Manager. Copies of the insurance documents for each vehicle shall be provided to the user and Fleet Manager by the Contractor upon renewal of insurance as it becomes due.

1.2.6. The Contractor shall ensure each leased vehicle is inspected and maintained in accordance with Turkish law. Semiannual/annual emissions testing, road kit inspections, safety items, and vehicle performance standard items are the sole responsibility of the Contractor.

1.2.6.1. Due to new Turkish traffic and road policy, an Otomatik Geçis Sistemi (OGS) or Hizli Gecis Sistemi (HGS) is required on all toll roads. This device is an RFID (Radio Frequency Identification) sticker that is placed on the windshield of the vehicle and toll fees are deducted from the vehicle owner’s (contractor) OGS/HGS account when the vehicle passes through an OGS/HGS toll booth. The contractor is responsible for providing this device/service in the number of vehicles as stated in the CLIN description.

1.2.7. The Contractor shall deliver vehicles with a full tank of fuel and the government will return the vehicle with a full tank of fuel.

1.2.8. Vehicles must be clean and fully serviced upon delivery.

1.2.9. Any and all maintenance (repairs/servicing) of vehicles is the Contractor’s responsibility.

When a vehicle requires maintenance, a replacement vehicle must be provided on the same day and the same time of that day as the leased vehicle is picked up/turned in for maintenance. The Contractor shall make the change within 2 days of the notification for unscheduled maintenance when the Contractor is from outside the local area. Replacement vehicle must be the same class/type of vehicle being serviced. Original vehicles shall be returned to the leasing organization upon completion of any maintenance for which it was picked up/turned in. The fuel tank must indicate 100% full at pick up time and 100% full upon return from servicing.

1.2.10. Maintenance as a Result of Accident/Negligence/Abuse. The contractor shall be reimbursed or file a claim for all repairs of vehicles in cases where it is determined that the Government is negligant and not covered by insurance. The contractor will provide a written estimate of repairs and an estimate of time to complete the repairs within 24 hours of receiving the vehicle. The 24-hour time period does not start until the contractor is issued a valid Turkish or USAF Police report along with the vehicle. The contractor shall immediately verify and document the damage upon receipt of the vehicle and provide written acknowledgement to the Fleet Manager . The Fleet Manager shall provide the contractor documentation signed and approved by the Turkish or USAF Traffic Police for all repairs. The Contractor shall not proceed with repairs until verification of an itemized estimate to repair is received by the Fleet Manager and the Contracting Officer. If repairs are made without this verification, the contractor may be responsible for the cost of the repairs. Only the contracting officer may authorize a repair or any action that will obligate Government funds towards maintenance and repair. During this time, the daily lease rate of the vehicle requiring repair shall be deducted from the overall invoice for each 24-hour period the Government is without a vehicle. If insurance covers a replacement vehicle, the contractor shall provide the vehicle within 48 hours.

1.2.11. The Contractor shall notify the Fleet Manager no later than (7) seven-days prior of any scheduled maintenance that needs to be performed on any vehicle.

1.3. The Contractor shall ensure all vehicles are taken to the base Vehicle Control Function prior to acceptance by the user and Fleet Manager. This is to ensure that the vehicles meet all standards listed under Special Requirements. For those vehicles leased outside of the Incirlik area, the vehicles will be inspected by the local transportation supervisor or Vehicle Control Officer. Results will be provided to the Fleet Manager prior to acceptance.

1.4. Exchanging of vehicles that are not of the same class/type is not authorized without prior written approval of the Fleet Manager and Contracting Officer.

1.5. A representative of base safety shall have the authority under this contract to conduct random and unannounced safety checks of all vehicles provided by the Contractor. In addition, all lease vehicles will be inspected on a no-notice basis by the Vehicle Control Function office on a random semi-annual basis. Findings resulting from the inspection will be reported to the Logistics Readiness Commander, Quality Assurance Evaluator, and the Contractor. The Contractor shall correct safety discrepancies immediately.

1.6. Only a Contracting Officer is authorized to make changes to the terms and conditions of this contract.

1.7. Vehicles must be free of all religious symbols/references, advertisements, and stickers not of manufacturer origin. Vehicles are subject to rejection if one or more of the following are found to be unacceptable. If a vehicle is rejected, the Contractor shall provide a replacement within three (3) hours.

1.7.1. Windows: Must be free of all cracks, holes, and any other obstructions. Front windows will be powered controlled. All windows will be tinted that comply with Turkish traffic laws.

1.8.2. Tires: Must have minimum 50% original tire tread remaining, and be free of dry weather cracks, splits, cuts, and sidewall bulges etc. All tires must be radial, retread tires are forbidden. All tires must be of the same type, manufacturer, and size. Vehicle must have an operational;

manufacturer supplied spare tire and a car jack for lifting of the vehicle during tire changes. When requested, a full size spare must be provided.

1.7.3. Vehicle lighting: All vehicles manufactured installed lighting must be operational. The following are examples of manufacture installed lighting, but not all inclusive: brake lights, turn signal indicator lights, backing lights, headlights, parking lights, fog lights (if installed), interior lights, dashboard lights, clearance lights (if installed).

1.7.4. Horn: Must be operational and of an audible tone to be heard by other vehicles on roadways with windows closed.

1.7.5. Cleanliness: Interior and exterior of vehicles shall be free of all dirt, trash and debris.

1.7.6. Brakes: Must be in good mechanical working order capable of stopping the vehicle in forward and reverse motion as intended and designed by the manufacturer. Brakes must be free of noise and vibration when applied. Parking brake must be functional and capable of holding the vehicle in a parked position without allowing the vehicle to move.

1.7.7. Heating and Air Conditioning: Vehicle must have operational heating and air and window defogger (if installed).

1.7.8. Exhaust System: Must be in good working order, free of leaks, cracks, holes, and rust.

1.7.9. Doors: Must have driver controlled power door locks. All doors will open, close and lock properly without the aid of any foreign objects (i.e. wire, etc.).

1.7.10. Seatbelts: Must be installed and in working condition in drivers and all passenger seating positions to include passenger vans.

1.7.11. Airbags: Must have driver and front passenger side airbags installed.

2. GENERAL INFORMATION:

2.1. Quality Control. The contractor shall develop and maintain a quality program to ensure that all lease vehicle Contractor services and obligations as identified in this PWS are performed in accordance with commonly accepted commercial practices, and all local Turkish Government regulations and procedures. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum, the contractor shall develop quality control procedures addressing the areas identified in paragraph 1, Description of Services.

2.2. Contracting Officer’s Representative. The government will periodically evaluate the contractor’s performance by appointing a representative to monitor performance to ensure commodities are received. The government representative will evaluate the contractor’s performance through periodic on-site inspections of the contractor’s quality control program and receipt of complaints from customers. The contractor shall be responsible for initially validating customer complaints. However, the government representative shall make a final determination of the validity of customer complaint(s) in cases of disagreement with customer(s).

2.3. Holidays. The contractor shall be required to be available and provide service 365 days of the year, 24-hours a day including all Turkish and American holidays throughout the year.

3. SECURITY REQUIREMENTS:

3.1. Contact with Security Forces. If the contractor encounters any difficulty or needs assistance in matters under the jurisdiction of the Chief of Security Forces, he/she should contact any appropriate agency to include:

INCIRLIK AREA:

Security Forces Desk Sergeant: DSN 676-3200, Commercial 322-316-3200 Emergency (SFS, Fire, Medical): On Base 911, Commercial 322-316-1911

ISTANBUL AREA:

U.S. Consulate General: Commercial 212-335-9000

IZMIR AREA:

Security Forces Desk Sergeant: DSN 675-6771, Commercial 232-455-6771

ANKARA AREA:

717th Force Protection Office: DSN 672-8123, Commercial 312-284-5973, Cell 0533-620-0050

3.2. Safety. All leased vehicle services shall be performed in a safe and health conscious manner.

Accident prevention principles must be thoroughly integrated in all operations. Unsafe conditions and practices shall be corrected immediately.

4. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER

(ALL SERVICES):

4.1. On occasion (alerts, disasters, emergency response, exercises) the contractor’s services may not be required for a particular area or may be required more so than normal. If at all possible, the contracting officer or lease vehicle program government representative will notify the contractor when this occurs. No price reduction will be made, but the contractor will take the required action necessary to make up for missed services once normal conditions resume and with minimal interface to regular service schedules.

5. TRAFFIC TICKETS:

5.1. Any fines or penalties incurred by government personnel during the period of lease shall be paid for by the individual that committed the infraction or by the unit leasing the vehicles.

5.2. Appropriated funds will not be used to pay for traffic fines and penalties incurred by government personnel, who are personally liable for the fines and penalties.

5.3. All fines or penalties shall be reported to the 39th Contracting Office and Fleet Manager upon receipt.

6. TECHNICAL DEFINITIONS

6.1. Acceptance inspection – An inspection shall be performed on all vehicles and equipment prior to placing them in-service. This inspection evaluates the overall condition and safety of the vehicle. Discrepancies must be corrected prior to placing the vehicle in service, if use of the vehicle would aggravate the problem or if the discrepancy creates a safety hazard.

6.2. Accident Repair – The contractor is required to make all repairs resulting from collision; regardless of whether the object collided with a vehicle, or whether the vehicle requiring repairs was the moving unit.

6.3. Criminal Act – A violation of criminal law.

6.4. Disabled vehicle – A damaged, worn out, or malfunctioning vehicle.

6.5. Fair wear and tear – The deterioration of items attributed to normal usage.

6.6. Government – The Government of the United States

6.7. Hostile act – An act of war.

6.8. Scheduled maintenance – IAW with the operator’s manual and/or with standard commercial and industrial practices, whichever requires more frequent maintenance, servicing of equipment should be accomplished on a calendar, mileage, or hours-of-operation basis.

6.9. Unscheduled maintenance – Maintenance that is not scheduled but is required to correct deficiencies and to restore the vehicle or equipment to a serviceable condition.

7. APPENDIX A: VEHICLE TYPES AND CLASSIFICATIONS:

Vehicle Type Classification Passengers (driver’s seat included) Compact Station Wagons Class II 5 Compact Sedan (Manual) Class II 5 Compact Sedan (Automatic) Class II 5 Mini Passenger Vans 7-9 Van/Bus 15-16 Passenger Pickups (2x2, 4x4) Light Truck 3 Passenger Pickups (2x2, 4x4) Light Truck 6 Panel Van/Cargo Van 2