PWS_-_UAB_Trans_to_NATO_(31_Aug_15).pdf

PERFORMANCE WORK STATEMENT

FOR

UNACCOMPANIED BAGGAGE (UAB)

TRANSPORTATION

31 August 2015 Incirlik AB, Turkey

FA5685-15-R-0010, Performance Work Statement

ATTACHMENT 1 – Performance Work Statement

Table of Contents

Table of Contents

SECTION 1 Description of Services/General Information Pages 3 - 9

SECTION 2 Service Delivery Summary Page 10

SECTION 3 Government Furnished Property and/or Services Page 11

SECTION 4 Appendices Page 12

Table of Contents

SECTION I

DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.0. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, supervision, equipment, tools, materials, transportation, and other items and services necessary to perform the transportation of unaccompanied baggage (UAB) to all North Atlantic Treaty Organization (NATO) locations in Turkey as defined in this performance work statement (PWS). The contractor shall establish a relationship with the United States Air Force and/or any other local communities applicable to this PWS to continuously improve the quality of programs and services offered to its customers. The contractor shall perform all services in accordance with this PWS, the applicable Turkish and US laws and regulations.

1.1. TYPE OF SERVICE REQUIRED. The contractor shall provide pickup and delivery services of

UAB from and to NATO locations. Arrival and departure times for all locations will be in the same time zone (UTC/GMT).

1.1.1. ISTANBUL AIRPORT TO ADANA. Provide round-trip transportation from Ataturk Airport, Istanbul to Incirlik Air Base (AB), Adana, as scheduled, excluding Federal Holidays listed in paragraph

1.7. Delivery time to Incirlik AB shall be no later than (NLT) 0800 and departure to Istanbul shall be

NLT 1600 the same day. Return delivery to Istanbul shall be NLT 0900 the following day. Customer has the right to set specific loading and offloading times at each Official Document Processing Representative

(ODP) as long as it is within the arrival and departure times above. Historically, delivery has consisted of

(2) 10-ton trucks with enclosed cargo compartments delivering on alternating days. However, the contractor is responsible for ensuring each shipment is transported per schedule regardless of the size or amount. Inbound vehicles will be delivered to the Official Document Center, building 977, Incirlik Hava

USSU. In the event the designated location changes, the Adana Postmaster will coordinate change of drop off location with Detachment 4, 2nd Air Postal Squadron (2 AIRPS) Postal Detachment Chief and the contractor at least one week in advance. The Contractor shall provide service availability seven days per week; however, the delivery schedules are subject to change with proper notification. The customer will coordinate any changes to the delivery schedule with the contractor at least 24 hours before the scheduled change.

1.1.2. ISTANBUL AIRPORT TO ANKARA. Provide round-trip transportation from Ataturk Airport, Istanbul to Office of Defense Cooperation-Turkey (ODC-T), Ankara, as scheduled, excluding Federal

Holidays listed paragraph 1.7. Departure time from Ankara shall be NLT 0800 with arrival to Istanbul

NLT 1430 the same day. Return to Ankara shall be NLT 0700 the following day. Customer has the right to set specific loading and offloading times at each ODC as long as it is within the arrival and departure times above. Historically, delivery has consisted of (1) 5-ton truck with an enclosed cargo compartment delivering on the same day. However, the contractor is responsible for ensuring each shipment is transported per schedule regardless of the size or amount. Inbound vehicles will be delivered to the Post

Office, building 1. In the event the designated location changes, the Ankara Postmaster will coordinate change of drop off location with Detachment 4, 2 AIRPS Postal Detachment Chief and the contractor at least 1 week in advance. The Contractor shall provide service availability seven days per week; however, the delivery schedules are subject to change with proper notification. The customer will coordinate any changes to the delivery schedule with the contractor at least 24 hours before the scheduled change.

1.1.3. ISTANBUL AIRPORT TO IZMIR. Provide round-trip transportation from Ataturk Airport, Istanbul to Izmir Air Station, Izmit, as scheduled, excluding Federal Holidays listed in paragraph 1.7.

Delivery time to Izmir shall be NLT 0600 and departure to Istanbul shall be NLT 0700. The truck should

Table of Contents arrive NLT 1430 in Istanbul the same day. Customer has the right to set specific loading and offloading times at each ODC as long as it is within the arrival and departure times above. Historically, delivery has consisted of (1) 5-ton truck with an enclosed cargo compartment delivering on the same day. However, the contractor is responsible for ensuring each shipment is transported per schedule regardless of the size or amount. Inbound vehicles will be delivered to the Post Office, building 4. In the event the designated location changes, the Izmir Postmaster will coordinate change of drop off location with Detachment 4, 2

AIRPS Postal Detachment Chief and the contractor at least 1 week in advance. The Contractor shall provide service availability seven days per week; however, the delivery schedules are subject to change with proper notification. The customer will coordinate any changes to the delivery schedule with the contractor at least 24 hours before the scheduled change.

1.1.4. USG personnel will notify the contractor five days in advance of any pickups or deliveries that will be canceled. However, when unforeseen circumstances occur (i.e. US government shut down, sudden peacetime or wartime contingencies), USG personnel will notify contractor as soon as possible. The customer will coordinate any changes to the delivery schedule with the contractor at least 24 hours before the scheduled change.

1.1.5. UNACCOMPANIED BAGGAGE (UAB) MOVEMENT

1.1.5.1. The contractor shall transport all UAB in a vehicle with an enclosed cargo compartment that has a securable metal clasp mounted with rivets. The cargo compartment shall be weather tight and vehicle compartment must remain clean and dry at all times. The vehicle cargo compartment shall free of leaks, separate and securable from the driver and passenger cabin. UAB transportation vehicles shall only have one entry and exit point into the enclosed cargo compartment. If the vehicle has windows in the cargo compartment, they must be covered from the inside with a metal plate and secured in a way that they cannot be removed from the outside. If the vehicle has more than one entry/exit point in the cargo compartment, the additional point will be sealed off and have a USPS-authorized tin band seal permanently installed. These requirements will apply to all vehicles associated with the movement of

UAB throughout the life of this contract.

1.1.5.2. Once the cargo is loaded, the driver shall ensure a USPS-authorized tin band seal and padlock is in place prior to departing each location. Tin band seal shall be locked upon arrival and shall match the manifest. All exterior security seals will be provided and secured by a designated ODP representative. At no time will this seal be broken or the cargo compartment be entered once the seal is secured by the ODP;

it is to be removed by ODP personnel at the offloading location only. Once the vehicle is sealed securely with tin band seals and padlock, the driver is then responsible for signing the DD Form 1372, UAB

Manifest in Section 21. Upon signing this form the driver assumes full responsibility for the UAB in their custody. Driver must provide a copy of the DD Form 1372 to the ODP at the offloading location, every day.

1.1.5.3. The contractor shall be able to provide the specific location and status of all delivery vehicles within 10 minutes of customer’s request.

1.1.5.4. The contractor shall conduct loading and off-loading of UAB in the presence of USG personnel at each ODC. All designated locations shall assist the contractor to load and unload the vehicle by providing USG personnel.

1.2. GENERAL INFORMATION

1.2.1. GENERAL DEFINITIONS & ACRONYMS

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As used throughout this PWS, the following terms shall have the meaning set forth below:

1.2.1. 2nd Air Postal Squadron (AIRPS). Requiring Activity

1.2.2. Contracting Officer (CO). A duly appointed person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the government.

1.2.3. Department of Defense (DD) Form 1372. Manifest document utilized to ensure proper accountability of deliveries. Document includes essential information for origin and destination points as well as the USPS-approved tin band seal serial number. DD Form 1372 shall accompany each shipment of official mail documentation per this PWS.

1.2.4. Official Document Processing Representative (ODP). Person responsible for receiving, processing, sorting and consolidating, delivering and/or dispatching incoming and outgoing UAB for installation organizations and Geographically Separated Units operating in a specific theater.

1.3. QUALITY CONTROL. The contractor shall develop and maintain a quality control program to ensure refuse and recycling services are performed in accordance with commonly accepted commercial practices and meet the requirements of this PWS. The contractor shall develop a Quality Control (QCP)

Plan and implement procedures to identify, prevent, and eliminate recurrence of defective services. The plan shall be submitted to the Contracting Officer (CO) and COR for review and acceptance. As a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2.0, Service Delivery Summary. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

1.3.1. QUALITY ASSURANCE. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract.

The COR shall periodically inspect by observing actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not the performance meets the standards contained in this PWS. The COR shall use the contractor’s work schedule to record surveillance results. This surveillance record then becomes the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR shall initiate and provide the

Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the contractor.

1.3.2. CONTRACTING OFFICERS REPRESENTATIVE (COR). The contractor shall coordinate all aspects of this project with the COR. Completed work shall be subject to inspection and acceptance by COR. This designation will be made in writing by the Contracting Officer (CO) at the time of contract award, or prior to commencement of COR duty. The COR shall NOT direct or redirect any contractor action(s). This can only be done by the CO.

1.3.3. CONTRACTING OFFICER (CO) AUTHORITY. Only the contracting officer has authority to enter into, administer, terminate or modify the terms and conditions herein. Any changes made by persons other than the CO will be considered an Unauthorized Commitment and subject to Ratification

Actions in accordance with the Federal Acquisition Regulation part 1.602-3.

1.3.4. PERSONNEL QUALIFICATIONS: The contractor shall employ personnel who are qualified and trained for their particular position. The contractor shall not employ personnel for work under this contract if identified by the Contracting Officer (CO) as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. The contractor shall be

Table of Contents responsible for obtaining any necessary licenses, clearances, permits, etc. to comply with any applicable

U.S., Base, host nation laws, codes, and regulations. Contractor shall be able show proof of valid licenses and permits at start of contract performance.

1.4 KEY PERSONNEL: Contractor shall provide a point of contact and telephone numbers to an

English speaking representative who can be contacted at any time for emergencies. The contractor shall provide and maintain a list of key personnel and emergency contact numbers upon time of award.

1.4.1. DRIVERS: The contractor shall provide the personnel associated with their K1 Land

Transportation Authorization (K1) from the Government of Turkey (GoT). The contractor shall ensure all employees meet the following standards:

1.4.1.1. Shall have no record of imprisonment and must be able to show proof of background checks performed by Turkish government to customer within 24 hours of request.

1.4.1.2. Maintain proper personal hygiene and a neat, professional appearance while in the performance of their duties.

1.4.1.3. The contractor’s employees shall be easily recognizable by wearing appropriate badges. Proof of having badges must be shown to the customer at start of performance.

1.4.1.4. Drivers shall secure each shipment from the locations referenced, shall obey all traffic laws and regulations, and shall be qualified to operate the vehicles with the proper Turkish permits and/or licenses.

Must show proof of appropriate permits/licenses to customer at start of performance.

1.5. VEHICLES: The contractor shall provide the vehicles associated with their K1 from the GoT. The contractor shall provide vehicles which are fully operational and well maintained. Vehicles shall not exceed five years of age at any time during the contract life cycle.

1.5.1. The customer reserves the right to refuse any proposed vehicle which is not fully operational and well maintained.

1.5.2. Maintenance and repairs of the vehicle are the responsibility of the contractor. If a vehicle requires minor or major maintenance, a replacement vehicle that meets same standards and function of primary vehicle shall be provided immediately.

1.5.3. If the vehicle experiences maintenance problems en-route to any predestined location the driver is then responsible for contacting the affected ODC drop-off facility and alerting them to these problems.

All necessary action needs to be taken to deliver UAB to the drop-off facility, but in the case when UAB cannot be dropped off, the driver will stay with the UAB at all times until the ODP Representative assumes control of the UAB.

1.6. SAFETY REQUIREMENTS. Safety, health, and fire hazards may exist when working on this contract. The contractor is required to provide all employees the appropriate personal protective equipment in order to safely execute tasks that pose these hazards.

1.6.1. SAFETY CONSIDERATIONS. Contractor personnel shall give due consideration to personal safety and the safety of other personnel while performing assigned duties.

1.6.1.1. PHYSICAL EXERTION. The contractor is cautioned that some of the tasks identified will require moderate to severe physical exertion. It is the contractor’s responsibility to ensure that employees

Table of Contents assigned physically demanding tasks are physically fit and capable of performing the task required under this PWS.

1.6.1.2. REMOVAL OF CONTRACTOR EMPLOYEES. At any time, the Government shall restrict the employment, or remove from performance, persons under this contract who are identified as a potential threat to health, safety, security, general well-being, or operational mission of the installation and its population.

1.6.1.3. HAZARD AND MISHAP REPORTING. The detection of unsafe or unhealthy working conditions and prompt abatement of hazards at the lowest possible working level are essential elements of the Air Force Occupational Safety and Health (AFOSH) program. The Government safety, fire, and security investigators will investigate mishaps and accidents. Contractor personnel shall cooperate fully with the investigators during any mishap investigation

1.6.1.3.1. Any mishap requiring emergency medical, fire, or police services shall be reported using the emergency services DSN number: 672-3245

1.6.1.3.2. The contractor shall notify the contracting officer and COR of mishaps as soon as possible after the mishap occurs not to exceed 4hrs of the incident.

1.6.1.3.3. Contractor personnel shall promptly report safety, fire, and health hazards and deficiencies to both the CO and COR.

1.6.1.4. SAFETY AND HEALTH TRAINING. The contractor shall develop a safety training program to provide work safety, fire prevention, and health training to all contractor employees performing work under this contract. The contractor shall maintain records of such training as part of the Quality Control

Program.

1.6.1.4.1. The contractor’s safety training program shall be of sufficient length and depth to ensure that employees are familiar with the following;

a. The hazards of the work tasks they perform

b. The hazards of the work areas to include physical dangers and hazardous substances

c. The personal protective clothing and equipment they will need how to use it and how to maintain it

d. The location and use of emergency and fire prevention equipment and fire reporting procedures

e. The emergency procedures that apply to their jobs, to include evacuation and emergency reporting

f. How to identify and report hazards

g. How to report work-related injuries and illnesses

1.7. HOURS OF OPERATION: Sunday through Saturday as scheduled, excluding the US Federal

Holidays listed below.

New Year’s Day - 1 January

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MLK Birthday- 3 rd

Monday in January

Washington’s Birthday- 3 rd

Monday in February

Memorial Day- Last Monday in May

Independence Day- 4 July

Labor Day- 1 st Monday in September

Columbus Day- 2 nd

Monday in October

Veterans Day- 11 November

Thanksgiving Day- 4 th Thursday in November

Christmas Day- 25 December

The contractor will not pick up or deliver UAB on these days.

1.8. LOCATIONS: The contractor shall be required to obtain access to the following locations by the contract award date.

1.8.1. Ataturk Airport, Istanbul from Devlet Hava Meydanlari Isletmesi (DHMI)

1.8.1.2. The contractor shall be responsible for financial charges stemming from the use of any docking, loading and unloading fees, storage space, equipment use, and any other miscellaneous fees incurred while performing duties under this contract throughout its period of performance within the property of

(i.e. Ataturk Airport). The contractor is responsible for identifying these fees prior to the start of performance under this contract.

1.8.2. Incirlik Air Base (IAB), Adana, Turkey.

1.8.3. Izmir Air Station, Izmir, Turkey.

1.8.4. Office of Defense Cooperation-Turkey (ODC-T), Ankara, Turkey.

1.8.5. Reserved for future locations.

1.9. PROTECTION OF AIR FORCE PERSONNEL. Ensure Air Force personnel and the general public are not exposed to hazards as a result of contractor operations.

1.10. IDENTIFICATION. The Contractor shall provide the following list of data electronically on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take 21-30 days to perform. For each individual the list shall include:

a. Full Name

b. Place of Birth

c. Current Address

d. Identification number (Photocopy of ID)

1.11. CONTRACTOR MANPOWER REPORTING: The contractor shall report ALL contractor labor hours (including subcontractor hours) required for performance of services provided under this contract

Table of Contents via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs from 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

http://www.ecmra.mil/

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SECTION II

SERVICE DELIVERY SUMMARY

2.0. The Service Delivery Summary (SDS) performance objectives and associated performance thresholds establish a baseline for the Government’s surveillance program. The Government may unilaterally change items in the SDS based on the contractor’s demonstrated successful or unsuccessful performance.

Unless otherwise stated, all thresholds will be assessed on an annual fiscal year basis.

Item Performance Objective PWS Sec I

Paragraph

Performance

Threshold

Surveillance

Method

Frequency

1 Arrive at each location NLT the times specified in

Paragraph 1.1.1., 1.1.2., and

1.1.3. on the days specified.

1.1.1., 1.1.2., and 1.1.3.

No more than 3 defects/month

100% Inspection

& Customer

Feedback

Monthly

2 Depart each location NLT the times specified in

Paragraph 1.1.1., 1.1.2., and

1.1.3. on the days specified.

1.1.1., 1.1.2., and 1.1.3.

No more than 3 defects/month

100% Inspection

& Customer

3 Vehicle compartment is clean and dry at all times.

1.1.5.1. No more than 3

defects/month

100%

Inspection&

Customer

4 Tin band seal is locked upon arrival and matches the manifest.

1.1.5.2. No more than 0

defects/month

100%

Inspection&

5 Confirmation of the specific location and status of all deliveries within ten (10) minutes of notification.

1.1.5.3. No more than 0

defects/month

100%

Inspection&

2.1. Quality Assurance. The government will evaluate the contractor’s performance by appointing

Contracting Officer’s Representatives (COR) to monitor performance and ensure services are received at each location indicated in Section 1. Quality assurance will be evaluated based on the Performance

Objectives as listed in the above Services Summary.

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SECTION III

GOVERNMENT FURNISHED PROPERTY AND/OR SERVICES

3. PROPERTY AND SERVICES PROVIDED BY THE GOVERNMENT. The Government will provide, without cost, the facilities, equipment, materials, and services listed below.

3.1. GOVERNMENT FURNISHED FACILITIES. None.

3.2. GOVERNMENT FURNISHED EQUIPMENT. None.

3.3. GOVERNMENT FURNISHED MATERIALS. None.

3.4. UTILITIES. None.

3.4.1. CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which shall include:

3.4.1.1. Lights shall be used only in areas where and when work is actually being performed.

3.4.1.2. Workers shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

3.4.1.3. Water faucets or valves shall be turned off after required usage has been accomplished.

3.5. CIVIL ENGINEERING SERVICES. The Government will provide Civil Engineering services for real property maintenance, repair, fire prevention, inspection and prevention, and maintenance of

Government provided fire extinguishers and systems, pest control, and grounds maintenance.

3.5.1. REFUSE COLLECTION. Contractor shall utilize the Government provided collection station point nearest the facility.

3.5.2. INSECT AND RODENT CONTROL. This service will be provided as often as deemed necessary by Base Entomology.

3.6. SECURITY FORCES AND FIRE PROTECTIOM. Upon request for emergency assistance, the following units will provide services on the installations as necessary:

Emergency Telephone for Fire, Ambulance, and the Military Police: Telephone 112

If the contractor uses the above services, the contract manager shall immediately report the details to the

COR. The detailed reporting requirements are specified in the HAZARD AND MISHAP REPORTING paragraph.

3.7. MEDICAL EMERGENCIES. In the event of a medical emergency, accident, or injury involving contractor personnel during performance of duties under this contract, services will be rendered in order to save life, limb or to stabilize for transportation to a local medical treatment facility. The contractor shall reimburse the Government for the emergency medical services.

Performance Work Statement

SECTION IV

APPENDICES

Historical Delivery Schedule

FY 11 (1 Oct 2010 – 30 Sep 2011)

FY12 (1 Oct 2011 – 30 Sep 2012)

Adana Ankara Izmir

Month of Service

October 19 19 19

November 23 21 18

December 29 21 21

January 25 19 19

February 19 20 19

March 23 23 23

April 21 19 21

May 21 20 20

June 20 20 22

July 20 19 20

August 23 21 21

September 21 20 18

TOTALS 264 242 241

Adana Ankara Izmir

Trips Allowed 315 262 262

Month of Service

October 20 19 20

November 20 18 16

December 19 20 21

January 18 18 20

February 21 17 21

March 22 21 22

April 21 20 20

May 21 20 21

June 21 21 21

July 21 20 21

August 21 19 19

September 19 19 19

TOTALS 244 232 241

Performance Work Statement

FY 13 (1 Oct 2012 – 30 Sep 2013)

Adana Ankara Izmir

Month of Service

October 21 19 22

November 19 19 19

December 19 19 19

January 23 20 21

February 18 17 19

March 20 21 20

April 21 20 21

May 21 19 20

June 18 19 19

July 22 20 19

August 21 20 16

September 20 20 20

TOTALS 243 233 235