Attachment_1-_PWS_Triton_Secure_VTC.pdf

NETCENTS-2 SOLUTIONS

NetOps and Infrastructure Solutions – Full & Open (F&O)/Small Business (SB)

Companion

Installation of Secured Virtual TeleConference System (SVTC) in Triton Hangar at Andersen AFB, Guam

Task Order Performance Work Statement

Name: Robin Hecita

Organization: 36 CS/SCXP

Address: DODAAC: FB5240

36 CS/SCXP

O'Malley Ave, Bldg 23002 Unit 14009

APO AP 96543-4009

Request for Information: Submit to jaeger.tuason@us.af.mil or darrin.davis.3@us.af.mil

PWS Date: 13 June 2018

Executive Summary

This Performance Work Statement (PWS) defines the requirements for the Contractor to provide a turn-key installation of VTC suite in B-18104, Triton Hangar 7 at Andersen AFB. The Contractor shall provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to meet the requirements as stated in this PWS. All equipment, supplies, or materials provided shall be new and not refurbished.

No equipment, supplies, or material will be provided by the government. The Contractor shall supply Commercial-Off-the-Shelf (COTS) end-item system components required for contract performance wherever possible. The Contractor shall identify all materials or equipment required for the project in the Proposal. The Contractor shall list the manufacturer and part number of the proposed material in the Proposal. Unless otherwise specified, the Contractor shall provide copies of existing COTS technical or equipment manuals and warranty documentation and procedures for Contractor-furnished end-item system equipment maintenance. The Contractor shall identify and conduct system familiarization for Government personnel to ensure proper operation and maintenance of the system(s).

The period of performance for this Task Order the contractor shall have 120 days from contract award to complete all facets of the project including final walk thru with the government representative. The contractor shall provide a work schedule IAW CDRL A018, A315.

The Contractor shall routinely work during normal operating hours of the site. Monday through Friday (0730-1630 hrs), excluding federal holidays. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the Base POC at least 10 working days in advance.

NETCENTS-2 NetOps and Infrastructure F&O

TO PWS

Installation of Secured Virtual TeleConference System (SVTC) in B-18104 at Andersen AFB, Guam

1. Purpose

The Contractor shall provide a provide a turn-key installation of a complete A/V system to include integration with a classified and unclassified VTC suite into the secure conference room in the Triton Hangar 7 for Commander, Patrol and Reconnaissance Group (CPRG) and Unmanned Patrol Squadron 19 (VUP-19).

2. Scope

This Perform Work Statement (PWS) defines the requirements for the Contractor to engineer, furnish, install, and test (EFI&T) a complete A/V system to include integration with a classified VTC suite into the secure conference room in the Triton Hangar 7. The Contractor shall provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to meet the requirements as stated in this PWS. All equipment, supplies, or materials provided shall be new and not refurbished. No equipment, supplies, and material, will be provided by the government.

3. Requirement/Description of Services o General Requirements.

Safety Requirements.

Site Coordination. The Contractor shall meet with the base safety officer immediately upon arrival on site for review of the specific safety requirements prior to installation.

Accident/Incident Reporting and Investigation. The Contractor shall record and report all available facts relating to each instance of injury to either Contractor or Government personnel to the Base Safety Office unless otherwise stated in the PWS.

The Contractor shall secure the scene of any accident and wreckage until released by the accident investigative authority through the Base Point of Contact (POC). If the Government elects to conduct an investigation of the incident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

Work Area(s). At day’s end, the Contractor shall remove all debris and surplus materials from the work place. Safety barriers shall be in place to protect unfinished work site at the end of the day. All open holes or trenches shall be completely enclosed by flexible orange construction safety fencing, or other safety barriers, at the end of the work day. On work sites outside the base perimeter, the Contractor shall coordinate with (and abide by the requirements of) the appropriate local, state, and federal agencies to ensure work areas are safe at day’s end.

o Security Requirements.

Security Clearances. The Contractor shall process a Site Access Letter (36 CS/SCXP PM). This letter shall identify the names, social security numbers, driver’s license numbers and state of issue, and birth date of the personnel who will be performing on this PWS for required background check by Andersen Security Forces.

Operational Security (OPSEC). Network infrastructure drawings (MHDS, MH/HH locations, fiber paths, etc.) are on the 36 CS Critical Information List and must be protected. The Contractor shall take appropriate measures to protect detailed information pertaining to the EFI&T effort, to include appropriate marking of documents as “For Official Use Only (FOUO),” and ensuring limited distribution of documents and schematics/drawings to only those individuals with a valid need to know. IAW AFI 10-701, OPSEC Considerations, the contractor shall develop an OPSEC plan to ensure the protection of FOUO data either furnished by the government or produced by the contractor. The contractor’s OPSEC plan provided in the RFP shall be incorporated into the PWS.

o Installation Requirements.

The Contractor shall provide all management, personnel, equipment, tools, transportation, supplies, materials, supervision, and other incidentals necessary to engineer, furnish, install, and test (EFI&T) a complete A/V system to include integration with a classified VTC suite into the secure conference room in the Triton Hangar 7. (See Sketch 1 – Triton Secure Room VTC Layout and Table 1 – Secure VTC Proposed Equipment List in section 3.2.2.2.1 Requirements Analysis and Conceptual Design).

The Contractor shall provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to meet the requirements as stated in this PWS. The Contractor shall comply with the current TIA (Telecommunications Industry Association) telecommunication installation and testing commercial standard, UFC-3-580-01 telecommunications infrastructure design, ETL 02- 12, Communications and Information System Criteria and base installation standards. All equipment, supplies, and materials provided shall be new and not refurbished.

3.1 Singularly Managed Infrastructure with Enterprise Level Security (SMI-ELS)

Infrastructure Implementation and Operation

N/A

3.1.1 Singularly Managed Infrastructure (SMI)

N/A

3.1.1.1 Core Enterprises Services

N/A

3.1.1.2 Enclaves

N/A

3.1.1.3 Federation

N/A

3.1.1.4 Metadata Environments (MDEs)

3.1.1.4.1 Metadata Components

N/A

3.1.1.4.1.1 Metadata Registry

N/A

3.1.1.4.1.2 Metadata Catalog

N/A

3.1.1.4.1.3 Service Registry

N/A

3.1.1.4.2 Metadata Environment Services

N/A

3.1.1.4.2.1 MDE Infrastructure Services

N/A

3.1.1.4.2.2 Metadata Lifecycle Management

N/A

3.1.1.4.2.2.1 Metacards and Asset Registration

N/A

3.1.1.4.2.2.2 Automated Metadata Population Service

N/A

3.1.1.4.2.2.3 Versioning

N/A

3.1.1.4.2.2.4 Indexing

N/A

3.1.1.4.2.3 Semantic Discovery Services

N/A

3.1.1.4.2.4 Federation of MDEs

N/A

3.1.2 Enterprise Level Security (ELS)

N/A

3.1.2.1 Cyber Security Architecture

N/A

3.1.2.1.1 Confidentiality

The contractor shall provide confidentiality security services that prevent unauthorized disclosure of data, both while stored and during transit.

3.1.2.1.2 Integrity

The contractor shall provide integrity security services that prevent unauthorized modification of data, both while stored and in transit, and detection and notification of unauthorized modification of data.

3.1.2.1.3 Availability

The contractor shall provide availability services that ensure timely, reliable access to data and information services for authorized users.

3.1.2.1.4 Authenticity

The contractor shall provide authenticity services that ensure the identity of a subject or resource is the one claimed. The contractor shall ensure that authenticity applies to entities such as users, processes, systems and information.

3.1.2.1.5 Non-Repudiation

The contractor shall provide non-repudiation services that ensure actions within the AF, DoD or IC SOA service invocations, information queries, etc., are attributable to the entity that invokes them.

3.1.2.2 Cyber Security Services

N/A

3.1.2.2.1 Identity Management

N/A

3.1.2.2.2 Threat Analysis

N/A

3.1.2.2.3 Certification and Accreditation

N/A

3.1.2.3 Enabling Security Capabilities

N/A

3.1.3 Enterprise Service Management

N/A

3.1.4 SMI-ELS Architecture Documentation

N/A

3.2 Network Services and Solutions

N/A

3.2.1 Network Operations

N/A

3.2.1.1 DoDIN Enterprise Management (EM)

N/A

3.2.1.1.1 Enterprise Messaging and Directory Services

3.2.1.1.2 Enterprise Application Services and Service Management

3.2.1.1.3 Enterprise Information Management

N/A

3.2.1.2 DoDIN Network Defense (ND)

N/A

3.2.1.3 DoDIN Web Content Management

N/A

3.2.1.4 Network Operations Enabling Capabilities

N/A

3.2.1.5 Network Command and Control

N/A

3.2.1.6 Network Management and Enterprise Services

N/A

3.2.2 Network Infrastructure

N/A

3.2.2.1 Messaging

N/A

3.2.2.2 Site Preparation and Installation Services

The contractor shall perform site preparation and installation activities to support implementation of required services and solutions under this contract at any AF, DoD or other Federal Agency location.

3.2.2.2.1 Requirements Analysis and Conceptual Design

The contractor shall perform requirements analyses and conceptual designs at required locations. During this process, the contractor shall collect all the information to complete a requirements analysis and conceptual design. See Sketch 1 – Triton Secure Room VTC Layout and Table 1 – Secure VTC Proposed Equipment List.

Sketch 1 – Triton Hangar Secure Room VTC Layout

Table 1 – Secure VTC Proposed Equipment List

Item Description Specifications/Standards Must contain

Technical Requirements

Quantity

Video Extron DTP 60-1368-01 108 4k APL or equivalent

Video Routing-10x8 matrix, Inputs - 6 HDMI digital video (HDCP compliant) 6 HDMI digital video (HDCP compliant) 4 DTP or XTP (configurable), Outputs - 4 DTP, XTP, or HDBaseT (configurable) 2 buffered HDMI digital video (HDCP compliant), See Para 3.1 thru 3.11

Audio Routing-inputs 6 stereo, analog line level, balanced or unbalanced 6 stereo, de-embedded from HDMI (PCM only) 4 DTP (de-embedded from HDMI [PCM only] and remote balanced/unbalanced analog), or XTP (embedded digital) Outputs- 6 HDMI embedded 4 DTP (embedded digital and remote balanced/unbalanced analog), XTP (embedded digital), or HDBaseT (embedded digital) 4 stereo balanced/unbalanced analog (variable)

1 SPDIF

Built in audio expansion port that can handle 16 channels RX and 16 channels TX

Built in control processor w/ 3 - RJ45 ethernet ports, 1 captive 5 pole RS 485-232, 2 captive 3 pole RS-232, 4 captive pole Digital IO, 2 captive 2 pole IR, 4 Relays. JITC Certified — Successfully completed interoperability and information assurance testing for use in government applications and other mission-critical environments.

Video Extron DTP 60-1329-12 T USW 233 or equivalent Transmits HDMI or analog video, control, and analog audio up to 230 feet (70 meters) over a shielded CAT6E cable, Two HDMI inputs and one VGA input, Auto-switching between inputs, Supports computer and video resolutions up to 1920x1200, including 1080p/60 and 2K, Analog stereo audio embedding, JITC Certified — Successfully completed interoperability and information assurance testing for use in government applications and other mission-critical environments.

See Para 3.1 thru 3.11

Video Extron DTP 60-1270-13 HDMI 4K 230 RX or equivalent Receives HDMI plus control and analog audio up to 230 feet (70 meters) over a shielded CAT6E cable, Supports computer and video resolutions up to 4K, Compatible with CAT6 shielded twisted pair cable, Accepts additional analog stereo audio signals, Supported HDMI specification features include data rates up to

10.2 Gbps, Deep Color up to 12-bit, 3D, HD

lossless audio formats, and CEC pass-through, JITC Certified — Successfully completed interoperability and information assurance testing for use in government applications and other mission-critical environments.

See Para 3.1 thru 3.11

Video Extron 60-1343-02 TLP Pro 1520TG or equivalent 15” capacitive touchscreen with 1366x768 resolution and 16 million colors, Full-motion video preview and monitoring with HDMI and XTP inputs, See Para 3.1 thru 3.11

Video Extron 60-1017-0210 TLP 350CV or equivalent 3.5" flip-up color touchscreen with 320x240 resolution and 18-bit color depth, Ten customizable backlit buttons, Full-motion video display for preview and monitoring, Built-in speaker provides audio for video preview and audible feedback from button presses, Cable Cubby design offers easy access to AV, data, and power connections, See Para 3.1 thru 3.11

Video Cisco/Tandberg SX80 Codec H.323/SIP up to 6 Mbps point-to-point, Up to 10 Mbps total MultiSite bandwidth, H.460.18 and

H.460.19 firewall traversal, H.261, H.263, H.263+, H.264 and H.265 (SIP only for H.265), 3 HDMI inputs, 1 DVI inputs, 1 composite/s-video input (BNC Connector) 2 HDMI outputs, 1 DVI output, Audio standards, G.711, G.722, G.722.1, G.728, G.729AB, 64 kbps and 128 kbps MPEG4 AAC- LD mono and stereo, OPUS, H.239 (H.323) dual stream, Five way embedded SIP/H.323 multipoint (reference MultiSite), Standards-based: H.235 v3 and Advanced Encryption Standard (AES), Automatic key generation and exchange

Video Vaddio Roboshot 12 HDMI VTC camera or equivalent 12X Optical Zoom Lens, Exmor 1/2.8-Type 2.34 Megapixel (1080p/60 native) high-speed, low noise CMOS image sensor, HDMI Output, 73° Wide Horizontal Field of View, Built-in web server for configuration, control and remote management , Must be controlled by 3rd party controller not RS232 over Ethernet.

See Para 3.1 thru 3.11

Video Vaddio OneLINK 999-9550-000 RoboShot HDMI or equivalent Camera extender; Single Cat-6 camera extension system using HDBaseT™, Extends HDMI Video, power and control (RS-232 and Ethernet) up to 328’ (100m) on a single CAT- 5e/6 cable.

See Para 3.1 thru 3.11

Video Hall Research GC-HDPI-KIT 5v HDMI or injector or equivalent HDMI pass-thru adapter and a 5v DC power supply. The low profile adapter plugs into any HDMI source and routes 5v to the HDMI output (pin 19) from the external 5v supply. The 5v output from source is not used.

See Para 3.1 thru 3.11

Video Hall Research GC-HDPI-USB 5v HDMI or injector or equivalent HDMI pass-thru adapter and a 5v DC power supply. The low profile adapter plugs into any HDMI source and routes 5v to the HDMI output (pin 19) from the external 5v supply. The 5v output from source is not used.

See Para 3.1 thru 3.11

Video Maclocks Power Strip with Surge Protection CL- 8PORTUSBHUB or equivalent; 8-Port USB Charging station for Hall Research GC-HDPI- USB power source. Features power surge protector.

See Para 3.1 thru 3.11

Video Electronic Displays, EDZ111-780-MC Display or equivalent, Message Sign Board Single Row, See Para 3.1 thru 3.11

Audio Biamp Forte AVB VI DSP or equivalent Digital Sequence 12 AEC Mic inputs,8 outputs, 4 input IO, 1 9pin RS-232, 1 usb B female input, 1 RJ45 VOIP, 1 RJ45 AVB expansion port, 1 RJ45 control port

See Para 3.1 thru 3.11

Audio Crestron AMP-3210T or equivalent 3 ch 70V 8Ohm select. AMP 2 pin phoenix plug for remote on and off, 6 rear indicator lights, 6 front indictor lights, 3 attenuation nobs, 3 3pin phoenix line inputs, 1 on/off SPIF for channel input 3, 1 4pin left/right 8,4 ohm output, 1 70V output

See Para 3.1 thru 3.11

Audio Hall Research HR-101 Fiber optic audio extender kit or equivalent Input 1x ST,1x 3.5mm analog line level stereo, 1x XLR microphone, Output 1 ST, 1x 3.5mm stereo analog , 1x RCA SPDIF Digital Simplex (only 1 fiber) ST Multi-Mode. OM2 or OM3 includes 1X send unit and 1X receive unit

Audio JBL Control 24CT 70 V Ceiling Recessed Ceiling tile speakers or equivalent

See Para 3.1 thru 3.11

Audio TRUAUDIO B-70 Speaker Drop Ceiling Bracket or equivalent

See Para 3.1 thru 3.11

Audio Shure MX395W/O Ceiling Button Microphones or equivalent

See Para 3.1 thru 3.11

Audio Audio-Technica Pro 44 Cardioid Condenser Boundary Microphone Tabletop Pro 44 or equivalent

See Para 3.1 thru 3.11

Control Extron IPL Pro S6 RS232 expansion or equivalent 1- 2 pin phoenix for power, 6-5 pin phoenix for

RS-232, 1 RJ45

See Para 3.1 thru 3.11

Control Extron IPL T PCS4 Network controlled power or equivalent 6 front push buttons, 4 USA/Edison power connectors, 1 RJ45 Ethernet

See Para 3.1 thru 3.11

Control Extron IPL T PC1 or equivalent Network controlled power 1 front push button, 9 front indictor lights, 2-4 pin phoenix connectors, 1 RJ45 Ethernet

See Para 3.1 thru 3.11

Control Extron IPL Pro CR88 8 port relay expansion or equivalent 21-2 pin phoenix for power, 2 5pin phoenix connector input,4 4pin phoenix connector relays, 1 RJ45 Ethernet port

See Para 3.1 thru 3.11

Control Control Programing for AV System Uncompiled Source code MUST be delivered to the government.

See Para 3.1 thru 3.11

Control Cisco SG200-08P APL approved Gigabit 8 port POE Smart Switch or equivalent

See Para 3.1 thru 3.11

Special Product Hall Research 4K Javelin™ Active Optical Plenum HDMI Cable, 10m CHD-AP10 HDMI Hybrid fiber optic cable or equivalent

See Para 3.1 thru 3.11

Misc AV Rack See Para 3.1 thru 3.11 1

Misc Middle Atlantic AV Rack 3 bay Enclosed AV rack W/ glass doors & power or equivalent

See Para 3.1 thru 3.11

Misc Middle Atlantic HR-QBP-1 Fan Component Cooler for 3 Bay Rack or equivalent

See Para 3.1 thru 3.11

Misc AV Rack Accessory Middle Atlantic PCS-3-2H or equivalent.

See Para 3.1 thru 3.11

Misc AV Cables See Para 3.1 thru 3.11 1

Misc Table Architectural Connectivity See Para 3.1 thru 3.11 2

Misc Mounting See Para 3.1 thru 3.11 3

Misc APC 1500 or equivalent See Para 3.1 thru 3.11 1

Install Labor Labor See Para 3.1 thru 3.11 1

3.2.2.2.2 Site Survey

The contractor shall perform site surveys at the required locations. The findings of the site survey and any actions required in preparation for system installation shall be documented.

3.2.2.2.2.1 Systems Engineering

The contractor shall provide systems engineering solutions for the analysis, design, integration, installation, testing and life-cycle support of new and upgraded systems associated with delivery of infrastructure capabilities as defined by the AF enterprise architecture. The contractor shall employ disciplined systems engineering processes in accomplishing contract tasking, using commercial best practices in accordance with AFI 63-1201, LifeCycle Systems Engineering, for systems engineering processes in planning, architect, requirements development and management, design, technical management and control, technical reviews, technical measurements, integrated risk management, decision analysis, inspections and maintenance, sources of supply maintenance and repair, and test and evaluation, verification and validation.

These systems engineering solutions shall follow industry standard engineering processes. TOs will further refine the systems engineering processes according to MAJCOM or functional policies and practices. The contractor shall employ the principles of open technology development described in the DoD Open Systems Architecture Contract Guidebook for Program Managers and in NetCentric Enterprise Solutions for Interoperability (NESI) body of knowledge, and systems engineering activities used in developing contractor solutions shall adhere to open architecture designs for hardware.

3.2.2.2.2.2 System Upgrade/Update Support

N/A

3.2.2.2.2.3 Post-Cutover Support

Each solution shall include a warranty as specified in Section I, Clause 52.246-17. In addition to FAR Clause 52.246-17, the following additional requirements apply: Users shall have highly reliable and maintainable telephony products and system solutions to interoperate with the described environment. Components shall be maintainable and expandable by the user without voiding the warranty coverage.

In addition to any OEM warranty coverage, three types of post cutover operation and maintenance support shall be provided: System Support, Workmanship Support and Construction Support. The contractor shall provide for restoration of the system and repair of equipment in a timeframe specified as required by this contract, unless stated otherwise in the TO. The means to transport equipment and repair personnel both to and from the government site is the responsibility of the contractor. The contractor shall provide technical support, software support and hardware replacement for failed components, engineering support and maintenance services necessary to ensure active management, reliable operations and rapid restoration. These technical support services shall include Tier II to Original Equipment Manufacturer (OEM) level support as required based on the need to achieve problem resolution.

All technical support shall be provided by certified technical personnel fluent in the English language. If the Offeror is alerted to a degradation or failure, the Offeror shall provide immediate support to the operational user to identify, troubleshoot and remedy the problem.

The Offeror shall execute all hardware repair actions necessary to return the affected system to full operational capability. If the failed equipment is no longer under any alternative warranty support, the Offeror shall provide replacement equipment. Technical support shall be provided on a continuous, as-needed basis twenty-four (24) hours per day, 365 days per year for systems, peripherals, applications and devices deployed. The contractor shall provide toll free, email, DSN and PSTN access capabilities to contact requesting support for support issues.

3.2.2.2.3 Design/Integration Reviews

The contractor shall conduct design and integration reviews if required in the TO and in compliance with disciplined system engineer processes. These may be formal or informal preliminary and final design reviews.

The contractor shall identify technical issues and document the opportunities for resolving the issues. The contractor shall report impacts of the issues such as costs, and schedule dependencies and recommend solutions.

3.2.2.2.3.1 Prototypes

3.2.2.2.3.2 Preliminary Design/Integration Review (PDR)

During the PDR, the contractor shall present initial draft system design associated with delivery of infrastructure capabilities for government review.

The draft documents to be reviewed shall include those specified in the TO. Examples may include the system requirements, the final Site Survey Report, System Design, Installation Specification (IS), Engineering Drawings and Installation Plan.

36 CS will review final design for acceptance or non-acceptance of preliminary design. 36 CS will provide comments if final design is declined.

3.2.2.2.3.3 Final Design/Integration Review (FDR)

During the FDR, the contractor shall present final system design documentation associated with delivery of infrastructure capabilities as defined by the enterprise architecture for government review. The documents shall consist of those identified in the TO. Upon government approval of the FDR documentation, the contractor will be authorized to proceed with the installation. If discrepancies are identified, the contractor shall correct all discrepancies and another FDR may be required at the discretion of the government.

3.2.2.2.4 Site Preparation

As part of an overall system design and installation, the contractor may be required to perform site preparation support as required by the IS and approved by the Government Contracting Officer. The Government may, at its option, perform any portion or all of the requirements documented in the site survey report. Base civil engineering functions (or equivalent) will be used whenever possible. The contractor shall work with the base Quality Assurance Personnel (QAP) to accept civil engineering functions (or equivalent) as being in accordance with the approved implementation plan prior to beginning work. The final IS shall specify what site preparation the Government will perform and what site preparations the contractor will perform.

The Contractor shall designate the Contractor's on-site team leader and alternate(s) as the Site POC for this project in their Site Visit Request Letter. The Site POC or alternate(s) shall be on site during duty hours until project completion. The Site POC shall be the interface for all work site communications with the Government, including quality, safety, and discrepancy matters. The Project Manager, Site POC, and respective alternate(s) shall be able to read, write, speak, and understand English.

3.2.2.2.4.1 Pre-Installation Briefing

As required by the TO, the contractor shall present pre-installation briefings at the user sites.

These briefings shall include the implementation strategy, installation schedule, verification that all allied support is completed and the site is ready for installation and discussions of any potential problem areas. Additional pre-installation briefings may be held, as required by the government. The Contractor shall conduct an in-brief with the 36th PM or designated representative and other site personnel before the start of site survey or implementation. The in-brief shall familiarize the customer with the purpose of the Contractor's visit and coordinate the project schedule (e.g. arrange for required escorts; Quality Assurance personnel schedule;

etc.).

3.2.2.2.4.2 Government Support

The government will furnish facilities and utilities to the contractor, including light, heat, ventilation, electric current and outlets for use by installation personnel as required and stated in TOs. These facilities and utilities will be provided as specified in the Site Survey Report. These facilities will be readied prior to arrival of contractor personnel and be provided at no cost to the contractor. The contractor shall provide required temporary utilities, which are not readily available in the work area. The contractor shall coordinate, through the on-site COR, any requirement before temporary disconnection of a utility. The contractor shall submit a request in writing to the on-site COR fourteen (14) days in advance of the utility disconnection.

3.2.2.2.4.3 Installation

The contractor shall engineer, install, configure, modify, relocate or remove Communication and Information (C&I) systems for operational use. The systems and equipment installations or modifications must comply with established architectures. The contractor shall perform validation and verification testing on the system, assist users in configuring the system to meet their system requirements and provide all applicable operating manuals/system management guides. Further, the contractor shall provide pre-cutover and post-cutover on-site training IAW with TOs.

3.2.2.2.4.4 Inside Plant

The contractor shall, (as required by each TO), install all the components for inside the plant (e.g., grounding, racks, fiber optic distribution panels, equipment, internal cabling, etc.). The contractor shall install and test all cable and components IAW accepted industry standards, unless superseded by a Government approved IS indicated within the TO. Communications cable, conduits, and circuits shall be installed IAW the National Electric Code (NEC). The contractor shall clearly label each end of every individual cable in accordance with the floor plans or engineering drawings. The contractor shall provide attached labels that are durable and legible. For any deviations to the specific installation specification, the contractor shall submit a proposal to the CO for approval.

3.2.2.2.4.5 Outside Plant

N/A

3.2.2.2.4.6 Installation Schedule

The Contractor shall provide a complete milestone schedule that denotes project activities to include time-phased start and completion dates for the project and sub-projects associated with the installation of the components and system (CDRL A315, A052).

3.2.2.2.4.7 As-Built Drawings

The government shall supply existing system drawings, and the Contractor shall provide updated drawings in Visio for building and rack elevation; MicroStation and .pdf for OSP. These drawings shall depict the entire pathway and details of the installation, including but not limited to: labeling, cables, innerducts and maintenance holes/handholes, conduits, maintenance loops, distances, bores, trenches, building entrances. Detailed butterfly drawings will also be required.

If the existing cable diagram or butterfly drawings are not available; the contractor shall create the missing cable diagram/ butterfly drawings as well as, add the components used in this project.

3.2.2.2.4.8 Tools and Testing Support

The contractor shall provide all tools, installation materials and test equipment required to perform any required product installation and maintenance as called for by the TO. All tools and test equipment shall remain the property of the contractor. Any damage caused by the contractor to existing site facilities or equipment which might occur during site preparation, installation, testing or cutover of the system will be repaired at the expense of the contractor unless otherwise directed by the government. The site shall be restored to the original condition which existed prior to the event unless otherwise directed. The TO will specify testing and inspection requirements. The contractor shall demonstrate that the system design meets the reliability/availability/maintainability requirements of the TO.

The Contractor shall furnish all test equipment and personnel required to conduct testing. The Contractor shall record all inspections and tests as they are accomplished and make all test sheets/results available for 36 CS/SCXP representative as tests are completed. The Contractor shall notify the 36 CS/SCXP at least 5 calendar days prior to any testing. All testing will be IAW accepted telecommunications industry standards for the type of test being conducted. The Contractor shall provide test reports to the government within 10 calendar days of completing the testing. Contractor is required to locate/repair any testing irregularities if caused by the installation.

Any splicer’s errors detected shall be corrected in the splice in which they were made. It is assumed that the cable is delivered fault free from the manufacturer. No cable faults or splicer’s errors are allowed in the new cable. Contractor is required to locate and repair cable faults or splicer’s errors if caused by the installation.

3.2.2.2.4.9 Fiber Optic Cable Tests

3.2.2.2.4.10 Installation Test Plan

The Contractor shall provide a test plan as to how the system shall be pre-tested, in-progress-tested, post-tested and cut-over plan to demonstrate to the Government that the system is fully operational and meets or exceeds the specified requirements and that the system is fully ready to be placed into service. The Contractor shall test the system to demonstrate its proper performance to the Government quality assurance representative. These tests shall be accomplished prior to the system being placed into service (CDRL A326, A020).

3.2.3 Acceptance/Installation Test Report

The Contractor shall provide an installation test report of the results of the testing accomplished under the installation test plan. The Test Report(s) shall be provided to the Government no later than 10 calendar days after test(s) have been completed (CDRL A020, A326).

3.2.4 Final Acceptance

The Contractor shall schedule a final project walk-through with the Base POC. This should be scheduled 10 calendar days prior to acceptance.

3.2.4.1 Site Restoration/Debris Removal

The Contractor shall be responsible for surface restoration. Restoration at each location shall be subject to final inspection and approval by the Base Civil Engineer (BCE) IAW guidelines set forth by the BCE. The Contractor shall remove and dispose all cutout/abandoned cables associated with this requirement. The Contractor shall dispose of all residues from this project off base and in accordance with (IAW) local and base environmental laws and regulations.

3.2.4.2 Service Outages

The Contractor shall be responsible for preventing any unscheduled (i.e. cutting or disabling any in-service cables or equipment.), Contractor-caused, interruptions of communications capabilities that are properly identified. The Contractor shall coordinate planned outages with the site POC at least 10 calendar days in advance of the outage if the implementation necessitates disruption of service, (e.g., communications, electrical, or other utilities).

3.2.4.3 National Pollution Discharge Elimination System (NPDES)

If required by Base Civil Engineer (BCE), the Contractor shall obtain approvals for NPDES at State and/or Federal level [in some locations this may be called the Storm Water Pollution Prevention Plan (SWPPP)]. The storm water/environmental plan is the sole responsibility of the Contractor. Base Civil Engineering/CEV will review and advise to ensure minimum standards and storm water controls/BMPs are in place to ensure compliance; this is a compulsory item in the SOO and contract. The Contractor shall implement storm water controls/BMPs to ensure sediment, as a result of storm water runoff, does not enter storm drainage channels and/or inlets.

The Contractor shall conduct an initial meeting within 10 days of the Contractor site survey with the base environmental office to identify NPDES preparations and/or the storm water/environmental plan.

The Contractor shall review the NPDES requirements applicable to the base; develop a plan to comply with the NPDES; obtain approval of the NPDES plan from all appropriate government agencies; and comply with any other applicable state requirements for construction.

The Contractor shall implement, monitor and manage the NPDES Plan.

3.3 Dynamic Test Environment

N/A

3.3.1 Design

N/A

3.3.2 Implementation

N/A

3.3.3 Operation

N/A

3.4 Communication Operations and Maintenance (O&M)

N/A

3.5 General Requirements

3.5.1 Contractors Use of NETCENTS-2 Products Contract

The contractor shall obtain all products and associated peripheral equipment required by each individual TO from the NETCENTS-2 Products contract.

3.5.2 Enterprise Software Initiative

See DFARS 208.7402 regarding use of the DoD’s Enterprise Software Initiative (ESI) Blanket Purchase Agreements (BPAs) for software license purchases.

3.5.3 Software License Management

3.5.4 Hardware

All hardware provided in support of solutions under this contract shall include all software and associated hardware required for operations (such as controllers, connectors, cables, drivers, adapters, etc.) as provided by the OEM.

3.5.5 Software Support

N/A

3.5.6 Government Furnished Equipment (GFE)

N/A

3.5.7 Host Nation Installations

N/A

3.5.8 Tools and Test Equipment Should Be Included In Tools And Testing Plan Above

Unless specified otherwise in the TO, the contractor shall provide all tools and test equipment required to perform any required product installation and maintenance as called for by the TO.

All tools and test equipment shall remain the property of the contractor.

3.5.9 Warranty

Each product shall include a warranty as specified in Section I, Clause 52.246-17. In addition to FAR Clause 52.246-17, the following additional requirements apply: Users shall have highly reliable and maintainable network-centric products and system solutions to interoperate with the described environment. Components shall be maintainable by the user without voiding the warranty coverage. Components, which are expandable, shall be expandable by the user without voiding the warranty coverage provided the government adheres to standard commercial practices in accomplishing the additions. Three types of warranty shall be provided:

1. System Warranty

2. Workmanship Warranty

3. Equipment Warranty

The warranty program shall provide for restoration of the system and repair of equipment in a timeframe specified in this contract, unless stated otherwise in the TO. The contractor shall provide means to transport equipment and bear transportation charges and responsibility for equipment and repair personnel under warranty while in transit both to and from the government site.

3.5.9.1 System Warranty

Unless specified otherwise in the TO, the contractor shall provide a minimum 1-year system warranty (some customers may require 2 or more years of warranty) to include coverage of all equipment supplied, installed and integrated by the contractor associated with delivery of infrastructure capabilities as defined by the AF EA. The system warranty shall ensure the full operational use of the system (CFE and GFE). The contractor shall provide to the government a 24-hour a day, 7-day a week point of contact for the system warranty. The system warranty shall begin at the time the final system DD Form 250 is signed by an authorized government representative. The system warranty shall provide fault diagnosis, hardware and software repair, replacement or redesign. The contractor shall be responsible for diagnosing any problems, identifying malfunctioning equipment and removing the equipment for repair. Prior approval shall be obtained from the authorized government site representative before any GFE is removed from the system. Actual repair of malfunctioning GFE will be the responsibility of the government, unless stated otherwise in the TO. The system warranty shall include transportation for both contractor personnel and equipment to and from the specific site. The system warranty shall provide for a return to service any malfunctioning CFE component or applications within 48 clock hours CONUS, 96 clock hours OCONUS, after notification by the authorized government site representative unless stated otherwise by the TO. Costs for system warranty will be included within each TO proposal provided by the contractor as required by the

TO.

In lieu of a system proposal that includes a traditional warranty, the customer and contractor may agree to a basic system proposal plus a block of hours for contractor Maintenance Support Services. For many contractors and customers, this strategy has proven advantageous since traditional system warranties can be voided by today's dynamically changing networks forcing the customer to maintain the network in a static environment during the warranty period. In addition, support is limited to a much narrower scope with a traditional system warranty whereas a contractor Support Services contract is much more flexible in solving problems as they arise within the entire Network-Centric environment.

3.5.9.2 Workmanship Warranty

Unless specified otherwise in the TO, the contractor shall provide a minimum 1-year workmanship warranty (some customers may require 2 or more years of warranty) on all work provided or integrated under this contract. The warranty shall ensure the full operational use of the system (CFE and GFE). The contractor shall provide to the government a 24-hour a day, 7-day a week point of contact for the workmanship warranty. The workmanship warranty shall begin at the time the final system DD Form 250 is signed by an authorized government representative. The workmanship warranty shall provide fault diagnosis, hardware and software repair, replacement or redesign. The contractor shall be responsible for diagnosing and fault isolation of any problems, identifying the poor workmanship causing the problem and affecting an acceptable industry standard repair. Prior approval shall be obtained from the authorized government site representative before any GFE is removed from the system. Actual repair of malfunctioning GFE will be the responsibility of the government. The workmanship system warranty shall include transportation for both contractor personnel and bits, pieces and parts to and from the specific site and the actual repair. The workmanship warranty shall provide for a return to service any malfunctioning CFE component or applications within 48 clock hours CONUS, 96 clock hours OCONUS, after notification by the authorized Government site representative unless stated otherwise by the TO.

3.5.9.3 Construction Warranty

3.5.9.4 Equipment Warranty

Unless specified otherwise in the TO, the contractor shall provide standard, OEM pass through, extended or otherwise warranties for the periods specified in the TO for all hardware and software products, for both CONUS and OCONUS government sites located worldwide.

Repairs shall be accomplished within 48-clock hours CONUS, 96-clock hours OCONUS, of receipt of the equipment warranty trouble call, unless stated otherwise by the TO, when the contractor is performing the warranty repair. The warranty shall also provide for repair or replacement of equipment and repair and distribution of updated software to all users who purchased the software from this contract. ,Warranty coverage commences on the date of acceptance in block 21B of the DD Form 250, Commercial Invoice dated and signed or SF 1449 dated and signed.

The contractor shall provide a worldwide warranty repair solution capability for systems with qualified maintenance repair personnel and leverage existing OEM support infrastructures to the greatest extent possible. Repairs shall be performed at a time required by the Task/Delivery Order/Delivery Order or as coordinated by the government COR. The contractor shall provide a 24-hour, 7-day a week warranty repair point of contact to receive calls from the government.

The contractor shall provide the capability for toll-free telephone access for obtaining technical warranty repair support assistance from worldwide locations. The contractor shall provide the tools, equipment and consumables required for personnel to complete their duties. The contractor shall not invalidate the warranty provided on components purchased under this contract when the government elects to perform user self-maintenance and/or self-installation during the warranty period. Note: The government will perform routine user-maintenance for all equipment both during and after the warranty period using separately orderable spare parts and/or repaired parts from this contract. The government will only be liable for any damage to the equipment that results from government maintenance or additions to equipment that did not adhere to stand commercial practice. At no additional charge to the government, the contractor shall furnish, for hardware purchased under this contract, all repairs (labor and parts) for the duration of the warranty period. At a minimum, repair during the warranty period shall be equivalent to standard per-call maintenance during the Principal Period of Maintenance (PPM) as specified in this PWS. The government, at its option, may order additional repair coverage during the warranty period. The government’s purchase of additional repair coverage will be specified in details by the TO.

All parts replaced during the warranty period, in an unclassified environment, shall become the property of the contractor. However, in classified environments the government will maintain title of certain items. These items typically will be broken storage devices/mediums. All other parts may be returned to the contractor and the government will have up to 30 days to relinquish possession of the part.

The warranty shall not apply to maintenance required due to the fault or negligence of the government. If government negligence results in a repair call (either for equipment under warranty or per call maintenance), the maximum repair time shall not apply and the government will pay the price per hour specified in the contract for the hours rendered to complete the repair.

Only new or reconditioned parts shall be provided for repairs. If reconditioned parts are provided, the reconditioned parts shall carry the same warranty provisions as originally provided by the contractor for new parts.

The contractor guarantees to repair at no charge any malfunction which reoccurs within 90 calendar days of the initial repair. Warranty of Repair is a separate warranty from those described elsewhere in the contract.

If the contractor elects to replace the malfunctioning hardware, the contractor shall either provide the government with a permanent replacement which shall contain a unique serial number or shall provide the government with a temporary replacement with a unique serial number. If the contractor elects to repair the malfunctioning hardware, the contractor shall repair and return the repaired hardware to the government at which time the temporary replacement shall be surrendered to the contractor at the contractor’s expense.

3.6 Maintenance

N/A

3.6.1 Per-Call Maintenance/Standard Per-Call Maintenance (SPCM) N/A

3.6.2 Contractor Provided Non-Cable Plant, Non-Switching System SPCM N/A

3.6.3 Government Owned Equipment Non-Cable Plant, Non-Switching System

SPCM

N/A

3.6.4 Switching System SPCM

N/A

3.6.5 Cable Plant Maintenance

N/A

3.6.6 Rapid Response Per-Call Maintenance (RRPCM)

N/A

3.6.7 System Maintenance

N/A

3.6.8 Maintenance Charges

N/A

3.6.9 Maintenance Alternative

N/A

3.6.10 Relocation and Removal

N/A

3.7 Surge Requirements

N/A

3.8 Unified Capabilities Requirements (UCR)

N/A

3.9 Special Asset Tagging

See DFARS 252.245-7001 regarding Special Asset Tagging requirements.

4. Contractual Requirements

The period of performance for this Task Order the contractor shall have 120 days from contract award to complete all facets of the project including final walk thru with the government representative. The contractor shall provide a work schedule IAW CDRL A018, A315.

The Contractor shall routinely work during normal operating hours of the site. Monday through Friday (0730-1630 hrs), excluding federal holidays. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the Base POC at least 10 working days in advance.

4.1 Performance Reporting

The contractor’s performance will be monitored by the government and reported in Contractor Performance Assessment Reporting (CPARs). Performance standards shall include the contractor’s ability to:

1. Provide quality products, incidentals and customer support.

2. Meet customer’s agreed-upon timelines for scheduled delivery of items, warranty, and/or incidental services: Emergency/critical, Maintenance/Warranty – 24 x 7 x 365, and remote OCONUS, OCONUS vs. CONUS response times.

3. Provide satisfactory product repairs or advance replacement, as appropriate.

4. Provide timely and accurate reports.

5. Respond to the customer’s requests for proposals and configuration assistance as identified in each delivery order.

6. Meet subcontracting goals.

4.1.1 Weekly Status Reports

The Contractor shall prepare a Weekly Status Report and distribute to IPT members. The purpose of the report is to inform IPT members of project progress, problems being encountered, and other topics necessary/beneficial to ensure success and timely completion of the contract requirements. The Status Report and meeting agenda may be combined as long as the resulting report contains all the required elements and contains sufficient detail to serve as project record (CDRL A035, A287).

4.2 Program Management

The contractor shall identify a Program Manager who shall be the primary representative responsible for all work awarded under this contract, participating in Program Management Reviews and ensuring all standards referenced herein are adhered to.

4.2.1 Services Delivery Summary

All deliverables are subject to Government acceptance and approval. They shall meet professional standards and the requirements set forth in this Task Order. All deliverables shall be produced using recommended software tools/versions as accepted by the Government.

CDRL Data Item Title

A018 Telecommunications System Installation Plan

A019 Communications-Computer Systems Installation Records

(CSIRS)

A020 Installation and Acceptance Test Plan (IATP)

A035 Contractor's Progress, Status and Management Report

A091 Installation Test Report

A172 Product Drawings/Models and Associated Lists

A179 Technical Data Package Quality Control Program Plan

A204 Quality Assessment Report

A287 Report, Record of Meeting/Minutes

A315 Integrated Master Schedule (IMS) (Replaces DI-MISC-81183)

A326 Test Plans/Test Procedures

4.2.2 TO Management

The contractor shall establish and provide a qualified workforce capable of performing the required tasks. The workforce may include a project/TO manager who will oversee all aspects of the TO. The contractor shall use key performance parameters to monitor work performance, measure results, ensure delivery of contracted product deliverables and services, support management and decision-making and facilitate communications. The contractor shall identify risks, resolve problems and verify effectiveness of corrective actions. The contractor shall institute and maintain a process that ensures problems and action items discussed with the government are tracked through resolution and shall provide timely status reporting. Results of contractor actions taken to improve performance should be tracked and lessons learned incorporated into applicable processes. The contractor shall establish and maintain a documented set of disciplined, mature and continuously improving processes for administering all contract and TO efforts with an emphasis on cost-efficiency, schedule, performance, responsiveness and consistently high-quality delivery.