RFQ Atch 1 Revised PWS_10 Dec 24.pdf

Attachment No. 1 PWS RFQ No. FA520525Q0001-0001

Date revised: 10 Dec 24

Performance-based Work Statement (PWS)

For

Personal Wireless Communications Systems (PWCS)

Maintenance and Repair Service, Misawa Air Base, Japan

Date revised: 10 Dec 24

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES 3

2. CALL PROCEDURE 3

3. BASIC AND UNSCHEDULED SERVICES 3

3.1. BASIC SERVICES

3.2. UNSCHEDULED/ON-CALL SERVICES

4. DOCUMENTATION SERVICES 5

4.1.

4.2. MAINTENANCE REPORTS

5. LIMITED-SERVICE WARRANTY 6

6. GOVERNMENT-PROVIDED PROPERTY AND SERVICES 6

6.1. FACILITIES

6.2. SERVICES

7. GENERAL INFORMATION 8

7.1. HOURS OF OPERATION

7.2. PERSONNEL

7.3. SAFETY REQUIREMENTS

8. SERVICE SUMMARY 11

9. QUALITY ASSURANCE 12

9.1. QUALITY ASSURANCE

9.2. PERFORMANCE EVALUATION MEETINGS

10. CONTRACTOR PERSONNEL PERFORMING IN JAPAN 12

11. APPENDICES 13

Appendix 1: Workload Estimate Appendix 2: Government Facilities Appendix 3: Government Property Appendix 4: Equipment Inventory Type

Date revised: 10 Dec 24

1. DESCRIPTION OF SERVICES. This is non-personal service. The contractor shall provide all personnel, transportation, supplies, materials, manuals, tools, and test equipment necessary to perform the required services on the PWCS equipment and devices listed in Appendix 4. The estimated quantity of work is listed in Appendix 1, Workload Estimate. Appendix 1 is only the Government's best estimate of the workload the contractor should expect during the period of this contract. Appendix 4 lists the Base Equipment Custodian Office (BECO) inventory items that will require services to be performed.

2. CALL PROCEDURE.

2.1. BASIC SERVCIES: Services described in Paragraph 3.1 shall be performed daily/regular basis, and billed on a Firm-Fixed Price basis under CLIN X001 at the end of each month.

2.2. UNSCHEDULED/ON-CALL SERVICES: Services described in Paragraph 3.2. will be performed upon receipt of service calls placed under CLIN X002. Individual calls will be placed by the Contracting Officer’s Representative (COR) within the 35th Communications Squadron (35 CS) by issuing a Job Control Number (JCN) and shall be funded through the respective customer unit via the Government-wide Purchase Card (GPC). Service calls will not exceed $10,000 per each call. Services expected to exceed $10,000 will be coordinated outside of this contract.

2.2.1. Each time requirement arises, the contractor shall provide the customer units through COR a quotation with a breakdown.

2.2.2. The COR will review and examine the quotation for approval. This will includes the coordination with the customer units’ Resources Advisor and/or GPC holders for funding availability. Only after all conditions are met, the COR will place service calls to the contractor.

2.2.3. The contractor will complete the service within the timeframe specified in paragraph. 3.2.

Documentation requirement is found in paragraph 4.

2.2.4. Under no circumstances shall the contractor provide the services in excess of the quantities listed on the approved calls, or if the calls are made by personnel other than the COR. The Government will not reimburse the contractor for responding to a request for services initiated by unauthorized personnel, or for services performed by the contractor, which were not requested by authorized personnel. The contractor shall immediately report to the CO without performing the service if such request is received.

3. BASIC AND UNSCHEDULED SERVICES

3.1. BASIC SERVICES

3.1.1. ENGINEERING/TECHNICAL SOLUTION. As a monthly service, the contractor shall provide

Engineering support/technical solutions and manpower on existing base systems and assistance in formulation of new systems when requested by the COR.

3.1.1.1. JOB CONTROL: A Job Control Number (JCN) will be issued by the COR for the contractor to begin work. Equipment engineering support to resolve unique local problems and trouble areas will be provided at no additional cost to the Government.

3.1.2. PROGRAMMING/CLONING. Perform all programming and cloning services to all equipment identified in Appendix 4, Equipment Inventory. Upon completion, the equipment will perform its

Date revised: 10 Dec 24 intended purpose in a manner equal or superior to the manufacturer’s original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC). The contractor shall perform any requested programming changes requested by the COR. These services include but are not limited to coordination creation of new talk groups and programming of radios.

3.1.3. TECHNICAL REFRESH. Technical Refresh is a One for One swap/replacement of existing equipment with new equipment. This does not increase the total inventory size from the original number and will not incur additional charge. Equipment that requires installation, or relocations of base station, vehicle radios, and remote controls will be considered new requirements (not Technical Refresh) will incur a cost, which will be charged on an on-call basis to each respective unit under paragraph 3.2.

3.1.4. MODIFICATIONS. Perform all modification services to all equipment identified in Appendix 4, Equipment Inventory. Upon completion of modification, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer’s original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC). The contractor shall perform any requested modification such as, but not limited to encryption module upgrades, firmware upgrades, provisioning radios for trunked operation, and other modifications requested by the COR.

3.1.5. COMPLETION TIME REQUIREMENT

3.1.5.1. EMERGENCY REQUEST. Emergency requests consist of any requests for repairs, modifications, and programming, that must be responded to within 5 hours and completed within 48 hours from COR request/call. Emergency requests by the COR are limited to 10 per month. If an emergency request involves actions being taken on multiple pieces of equipment, it is still only counted as one request. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized. Emergency outages shall be responded to 24 hours a day, 7 days a week, including weekends and holidays.

3.1.5.2. REGULAR REQUEST. Non-emergency repairs, modifications, programming, and training requests will be responded to within 48 hours and completed within 7 calendar days. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized

3.1.6. TRAINING. Perform customer education on operation of all equipment identified in Appendix 4, Equipment Inventory. Customer education includes hands on training, production of visual aids, and customer education via telephone and email. Provide maintenance training to personnel identified by the COR. Maintenance training includes repairs, modifications, programming, and installation of equipment listed in Appendix 4, Equipment Inventory.

3.1.7. ADMINISTRATIVE

3.1.7.1. COORDINATION. The contractor is responsible for coordinating with customers, CORs, and base agencies for daily duties.

3.1.7.2. The contractor shall update and create Communications and Information Systems Installation

Date revised: 10 Dec 24

Records (CSIRs). Communications and Information Systems Installation Records (CSIRs) are official records that document the installation, configuration, and maintenance of communications and information systems within an organization, often in a military or government context. These records typically include detailed information on system components, wiring, configurations, and any changes or updates made to the systems over time. CSIRs are used to ensure that there is an accurate and up-to-date reference for the installation and operation of communications and information systems, which is crucial for maintenance, troubleshooting, and system upgrades.

3.1.7.3. The contractor is responsible for keeping job tickets up to date, coordination with inventory management personnel, office upkeep, receiving phone calls, and responding to emails in a timely manner.

3.2. UNSCHEDULED/ON-CALL SERVICES

3.2.1. INSTALLATION, OR RELOCATION OF BASE STATION, VEHICLE EQUIPMENT,

AND REMOTE-CONTROL EQUIPMENT. The contractor shall support fixed equipment relocations and installations to include Base Stations, Vehicle Equipment, and Remote-Control Equipment. These equipment relocations will be coordinated with the COR prior to moving equipment. All equipment relocations will be performed during duty hours to the greatest extent possible. The contractor shall support emergency relocation of equipment or temporary relocations of equipment to fulfill mission requirements to include contingency operations and exercises.

3.2.1.1. EMERGENCY REQUEST. Emergency installations, or relocations of base station, vehicle radios, and remote controls will be completed within 4 calendar days from COR request/call.

Emergency requests by the COR is limited to 2 per month. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized. Emergency outages shall be responded to 24 hours a day, 7 days a week, including weekends and holidays.

3.2.1.2. REGULAR REQUEST. Regular installations, or relocations of base station, vehicle radios, and remote controls will be completed within 15 calendar days from COR request/call. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized.

3.2.2. REPAIRS. Perform repair services to all equipment identified in Appendix 4, Equipment

Inventory. Upon completion of repair, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer's original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC). The contractor shall replace any defective, excessively worn, inoperative, or malfunctioning components/parts. The repair service will include relocating the equipment in order to perform the repair, installing the equipment back to where it came from, and ensuring the equipment is fully operational for the customer. The contractor is responsible for coordinating repair actions with the customers and providing the COR quotation that are expected to exceed $500. Repairs include ensuring that all peripherals associated with the equipment listed in Appendix 4 are functional as well (antennas, power supplies, fuses, cabling, etc.).

3.2.2.1. REPLACEMENT PARTS. Replacement parts shall be original manufacturers’ or of equal value, quality and specification to ensure original manufacturer specifications and warranty are maintained. For the repair or service of encryption equipment, the customer is responsible for acquiring the appropriate replacement parts. Only replacement parts from the original manufacturer or those approved by the original manufacturer will be used. Additionally, encryption modules will

Date revised: 10 Dec 24 be replaced solely with modules from the original manufacturer or those that have received approval from the original manufacturer. The 35 CS will not supply replacement parts. Payment will be the sole responsibility of the customer’s unit.

3.2.2.2. UNECONOMICAL REPAIRS. During the course of a repair action, should it be determined that an item may not be economically repairable, the contractor shall cease repair and notify COR. The contractor shall provide a quotation/price estimate to the COR for the additional work effort required to return the equipment to manufacturer's specifications. At that time, the COR will issue a determination to continue or cease the work effort. The dollar threshold requiring the contractor to contact a COR to determine whether to continue the repair work is $500.00 for parts.

4. DOCUMENTATION OF SERVICES

4.1. The following information will be given by the COR to the contractor when placing a service request/call: work order number, type of equipment, serial number of equipment, location of equipment, nature of work required, and the point of contact information for the customer unit.

4.2. MAINTENANCE REPORTS. The following information will be documented by the contractor upon completion of a service request: work order number, type of equipment, serial number of equipment, location of equipment, nature of malfunction, service performed, itemized replacement parts, contractor’s signature, and date.

5. LIMITED-SERVICE WARRANTY. Limited service warranty applies to all repair service performed by the contractor. If an item fails within 30 days after service was performed, the contractor will re-perform the service at no additional cost to the Government. This does not apply if the item failed due to negligence not caused by the contractor.

6. GOVERNMENT PROPERTY AND SERVICES.

6.1. FACILITIES. Government facilities have been inspected for compliance with Occupational Safety and Health Administration (OSHA) standards. No hazards have been identified. Should hazards be subsequently identified, the Government corrects OSHA hazards according to Misawa base-wide Government developed and approved plans taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contract initiative. The fact that no hazards have been identified does not warrant or guarantee that no other hazards exist. All excess/unutilized government facilities will revert to the government for utilization. Contractors must notify 35 CES/CERR (through the COR) of any unutilized space. Please reference Appendix 2.

6.1.1. Return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted at the end of this contract. These facilities shall only be used in the performance of this contract.

6.1.2. EQUIPMENT. The Government shall provide the contractor equipment listed in Appendix 3. The equipment designated in Appendix 3 shall be managed in accordance with paragraph 9.2.1.

6.1.3. EQUIPMENT INVENTORY. Not later than 5 days prior to start of the each contract period, the contractor and a Government representative shall conduct a joint inventory of all equipment listed in Appendix 4 and the contractor shall receipt for all equipment provided by the Government. The

Date revised: 10 Dec 24 contractor and a COR shall jointly determine the working order and condition of all equipment.

Items of equipment missing or not in working order shall be recorded. The Government will replace missing items and repair all items not in working order or the COR will direct the contractor to replace the missing item(s) or accomplish the repair and the contractor will be reimbursed therefore.

The Government representative will give disposition instructions for items beyond repair. The contractor and the Government representative shall certify their agreement as to the working order of the equipment. If the contractor does not participate in the inventory, the contractor must accept the listing and stated condition of equipment provided by the Government. If the contractor participates in the inventory, but does not agree with the Government representative’s determination as to the working order of the equipment, this failure of the contractor to agree on working order and defects shall be treated as a dispute pursuant to the clause of this contract entitled, “Disputes.”

6.1.4. EQUIPMENT ACCOUNTABILITY. Upon completion or extension of the contract, the contractor and a Government representative shall conduct a joint inventory of equipment. The contractor shall be liable for loss or damage to Government property beyond fair wear and tear in accordance with the clause of the contract entitled “Government Property.” Compensation shall be affected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the CO. All equipment in need of repairs/maintenance shall be repaired/maintained by the contractor within 30 days of discovery, but before the joint inventory is made. All repairs/maintenance not performed by the contractor shall be made at the Government’s option and at the contractor’s expense, for the actual price or repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor’s liability shall be the depreciated replacement value of the item to be determined by the CO. Any failure of the contractor to agree with such determination shall be treated as a dispute pursuant to the clause of this contract entitled “Disputes.”

6.1.5. OBTAINING ADDITIONAL OR REPLACEMENT EQUIPMENT. The contractor shall submit requests for additional or replacement Government equipment required in the performance of the contract using AF Form 601, Equipment Action Request. These requests must be routed through the COR to the Functional Area Chief (FAC) for approval and any necessary contract modification. Upon approval, the contractor shall obtain the equipment by placing orders for such items through the Standard Base Supply System (SBSS) using operating funds provided by the Government for that purpose.

6.2. SERVICES

6.2.1. UTILITIES. Electricity, water, sewage, and heat shall be furnished by the Government, at no cost to the contractor for their use in the performance of services called for under this PWS.

6.2.2. TELEPHONE. The Government shall provide one class “A” and two class “C” telephones for the contractor’s use in the performance of the services called for under the contract. For services requested by the Government that require telephone services not available on the assigned telephones, the contractor shall request a “Telephone Control Number” from the 35th Communications Squadron’s Job Control. The contractor shall use this control number to place the necessary phone call through the base operator.

6.2.3. BASE CABLE TV. The Government shall provide the contractor, a cable TV connection for monitoring the Commander’s Channel, and the Base Weather Channel.

Date revised: 10 Dec 24

6.2.4. BASE LOCAL AREA NETWORK (LAN) ACCESS. Upon the completion of necessary training by the contractor, the government shall provide a Base LAN connection, limited only to email and Internet. The contractor shall not be provided access to secure military Internet sites or servers. The contractor will limit Internet and email to work related activity. The Government reserves the right to deny Internet or email access at any time.

6.2.5. REFUSE COLLECTION. The Government shall provide a refuse collection point for the contractor’s use in the performance of the services called for under this PWS.

6.2.6. SECURITY FORCES AND FIRE PROTECTION. The Government shall provide these services.

Security Forces phone number: 911 Fire Department’s phone number: 911

6.2.7. POSTAL SERVICES. The contractor, with US citizenship, may be provided, upon request of the contractor, a postal box on Misawa Air Base. All postal regulations apply to the use of this box, and the box will be used for private use only. The contractor may also be allowed to send mail through the base post office.

6.2.8. CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operation under conditions that preclude the wasting of utilities, which shall include:

6.2.8.1. Lights shall only be used in areas where and when work is actually being performed.

6.2.8.2. The workers shall not adjust mechanical equipment controls for heating and ventilation.

6.2.8.3. Water faucets or valves shall be turned off after the required usage has been accomplished.

7. GENERAL INFORMATION

7.1. HOURS OF OPERATION

7.1.1. NORMAL BUSINESS HOURS. Business days are considered Monday - Friday, 0730-1630. The contractor will maintain customer service hours during this time unless identified as a recognized holiday.

7.1.2. RECOGNIZED HOLIDAYS. The contractor is not required to provide regular service on the following days:

• New Year's Day 1st of January

• Martin Luther King's Birthday 3rd Monday of January

• President's Day 3rd Monday of February

• Memorial Day Last Monday of May

• Juneteenth Day 19th of June

• Independence Day 4th of July

• Labor Day 1st Monday of September

• Columbus Day 2nd Monday of October

• Veteran's Day 11th of November

• Thanksgiving Day 4th Thursday of November

Date revised: 10 Dec 24

• Christmas Day 25th of December

7.2. PERSONNEL.

7.2.1. CONTRACT MANAGER. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the CO within 7 days of contract award. The contract manager or alternate shall have full authority to act for the contractor on all contracts matters relating to daily operation of this contract. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

7.2.2. EMPLOYEES

7.2.2.1. PRESENTATION. Contractor personnel shall present a neat appearance and be easily recognized.

They must wear an appropriate badge or name tag, which contain the company name and employee name. They may also wear distinctive clothing bearing the name of the company. The CO has the right with advice from COR to accept or deny the technician(s) applications. A summary of each technician's experience and qualifications, including references, shall be submitted to the COR for approval /disapproval prior to the start of the contract performance and when changes to the personnel assigned to perform technician duties are made.

7.2.2.2. QUALIFICATION. Technician(s) assigned to accomplish maintenance must be properly trained and qualified. Each technician shall meet the following requirements prior to performing on this contract:

- Completion of general electronic school, military or commercial (submit certificate indicating successful completion), or

- Completion of an apprentice training program (submit certificate indicating successful completion).

And one of the following:

- Three or more years of experience on the equipment identified on the Appendix 4, or

- A current/valid FCC Radio Operators License (for the installation, repair, and maintenance of

PWCS equipment), in the repairing technician's name, or

- A certification of competency (COC) (at the journeyman or senior technician (or equivalent) level) from an organization having an established nationwide certification program similar to the ones listed below:

- Electronics Technicians Association, 602 N Jackson, Greencastle, IN 46135

- International Society of Certified Electronics Technicians, 3608 Pershing Ave., Fort Worth, TX 76107-4527

- National Institute for the Certification in Engineering Technologies (NICET), 1420 King St., Alexandria, VA 22314-2794

- National Association of Radio and Telecommunications Engineers (NARTE), 167 Village Street, Medway, MA 02053

7.2.2.3. CONFLICT OF INTEREST. The contractor personnel shall not be any person who is an

Date revised: 10 Dec 24 employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD Directive 5500.7-R, Joint Ethics Regulation. The contractor shall not employ persons for the work of this contract if such employment would create a conflict of interest per AFI 64-106.

7.2.2.4. SECURITY REQUIREMENTS. The contractor shall comply with all Misawa AB security requirements. The government will provide escorts for the contractor, as required. Failure to comply with the security requirements is cause for termination.

7.2.2.5. PROTECTING INFORMATION. The contractor shall safeguard all sensitive and For Official

Use Only (FOUO) information that the contractor may be subjected to during the course of fulfilling this contract. Contractor personnel shall not disclose any sensitive and FOUO information to any personnel or agencies, Government or civilian, who do not have a verifiable need to know that information. Should contractor personnel receive or suspect they have learned classified information, the contractor shall identify their suspicion to the CO or COR. The CO or COR will then arrange for a security debriefing between the contractor and the appropriate security personnel.

7.2.2.6. INVESTIGATIONS. The contractor must obtain favorable National Agency Check investigations for its employees. The Government, on the contractor’s behalf, will complete the National Agency Check, in accordance with DoD 5200.2-R, Personal Security Program and AFI 17-130, Air Force Cybersecurity Program Management. The contractor personnel shall submit a request for NAC to the designated government official (the Unit Security Manager) within 5 working days from the contractor’s first duty day. The contractor personnel receiving unfavorable NAC status shall not perform the work under this contract. The contractor must obtain a USAF Restricted Area Badge authorized for entrance into the following restricted areas:

• Maintenance Operations Center (MOC)

• 13th Operations Center

• 14th Operations Center

7.2.2.7. ESCORT. National Agency Check investigations and obtaining a USAF Restricted Area Badge may take a considerable amount of time - in this case the contractor may be escorted by USAF personnel authorized access to the required areas.

7.2.2.8. RANDOM ANTITERRORISM MEASURES (RAMs). RAMS are conducted on Misawa Air

Base at varying times during a 24-hour period and may consist of measures such as spot checks of identification credentials, random vehicle searches, and site security sweeps. The contractor is subject to participating and cooperating with RAMS as directed by competent authority. Anticipate increased RAMS during implementation of elevated Force Protection Conditions (FPCONs).

7.2.2.9. REPORTING SUSPICIOUS ACTIVITY. It is the responsibility of all personnel working and residing on Misawa Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The contractor shall immediately report any on-base observed suspicious activity to the 35 SFS/BDOC, Bldg. 646. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers. The primary number for reporting suspicious activity on Misawa Air Base is 911from a base phone or 0176-53-1911 from a mobile phone or off-base.

7.2.2.10. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER.

This service is NOT determined to be essential for performance during crisis as declared by the

Date revised: 10 Dec 24

National Command Authority or Overseas Combatant Commander. In the event of crisis, the contractor will be notified by the CO of the need to discontinue services due to base closure or other causes. If notification to discontinue services is not received, the contractor will be expected to continue performance in accordance with this PWS.

7.2.2.11. LEVEL I ANTITERRORISM AWARENESS TRAINING FOR CONTRACTORS

(FEB 2019)

(a) Definition. As used in this clause— “Military installation” means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

(b) Training. Contractor personnel who require routine physical access to a Federally-controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of Defense Instruction O- 2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I antiterrorism awareness training shall be completed—

(1) Through a DoD-sponsored and certified computer or web-based distance learning instruction for

Level I antiterrorism awareness; or

(2) Under the instruction of a Level I antiterrorism awareness instructor.

(c) Additional information. Information and guidance pertaining to DoD antiterrorism awareness training is available at https://jko.jten.mil/ or as otherwise identified in the performance work statement.

(d) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph

(d), in subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to a Federally controlled facility or military installation.

7.2.2.12. BASE COMPUTER NETWORK ACCESS. Contractor personnel are required to have access to the Air Force network. To become an Air Force network user, an individual must have a favorable background investigation, be trained, and licensed. The contractor shall provide all required information to the COR within 10 days after contract award. The COR will forward it to the activity's Information Systems Security Officer (ISSO) and/or Client Systems Administrator (CSA) to arrange the training and Misawa Network End User License Agreement (EULA). The activity's CSA will perform the initial computer setup and configuration when the network user accounts are established. The contractor personnel shall follow the security requirements at AFI 33

- 119 Air Force Messaging and AFI 33-129 Web Management during the performance. The contractor personnel shall identify him/herself as “Contractor” in the name block on all government transactions, especially name and title block on electronic messages. The CSAs shall properly insert “Contractor” in the contractor’s title block when network user account is established. The contractor personnel shall NOT refer him/herself as “Civilian” or “Civ” during the performance.

The Government reserves the right to deny internet or email access at any time. The government and the contractor shall follow the requirements in AFFARS5352.242-9001 - Common Access Cards for Contractor Personnel, to obtain CAC(s) for contractor personnel."

7.3. SAFETY REQUIREMENTS. All work shall be conducted in a safe manner and shall comply

Date revised: 10 Dec 24 with the current Safety and Health Requirements Manual (EM385-1-1) issued by U.S. Army Corps of Engineers. A copy of the EM385-1-1 (http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385- 1-1/toc.htm) can be obtained from the Public Works Department (PWD) Misawa, Facility Engineering Acquisition Division (FEAD) office. The Contractor shall provide all necessary safety protective equipment and follow all necessary procedures. All personnel on construction jobsites shall wear high- visibility safety apparel (garment, vest, harness of retroreflective and fluorescent material). Before commencing work, the Contractor shall submit a Safety Plan or Activity Hazard Analysis identifying all hazards and controls for each work activity identified in the Performance Work Statement. The Contractor must contact the Base Fire Department and the Contracting Officer prior to commencing hot work i.e., welding, torch cutting, or soldering.

7.3.1. PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

7.3.2. KEY CONTROL. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated unless authorized by the Government. The contractor shall devevelop procedures covering key control that will be included in the quality control plan. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by the contractor's employees to permit entrance of persons other than contractor's employees engaged in performance of assigned work in those areas.

7.3.3. LOST OR DUPLICATED KEYS. The contractor shall report the occurrences of a lost or duplicated key to the CO. In the event keys issued to the contractor, are lost or duplicated, the contractor will be required, upon direction of the CO, to re-key or replace the affected locks or perform re-keying. When the Government performs the replacement of locks, or re-keying, the total cost of re-keying or replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicatefd, the Government shall replace all locks and keys for that system, and the total cost deducted from the monthly payment due.

8. SERVICES SUMMARY

8.1. Performance Objectives. The following Service Summary (SS) identifies the performance objectives and performance measurements for critical tasks associated with providing support services for PWCS in support of the 35th Communications Squadron at Misawa AB.

8.2. Methods of Surveillance. Surveillance will be developed using the methods within Quality Assurance Surveillance Plan (QASP).

Performance Element

# Performance Objectives PWS Para

Performance Threshold

Quality Schedule

1 Perform Routine Repair and Maintenance Services

3.1. No more than 2 unexcused

delays, and no more than 2 unsatisfactory repairs per month

Date revised: 10 Dec 24

2 Perform Emergency Services 3.1.

3.2.

No more than 2 unexcused delays, and no more than 2 unsatisfactory repairs per month

3 Perform System Modifications 3.1. No more than 2 unsatisfactory services per month

4 Perform Engineering/ Technical Support

3.1. No more than 2 unsatisfactory

instances of technical support per month

9. QUALITY ASSURANCE

9.1. QUALITY ASSURANCE. The Government will evaluate the contractor's performance under this contract by appointing Contracting Officer Representative (COR) to monitor performance and ensure services are received. The COR will evaluate the contractor’s performance using monthly inspections. Upon completion of the services, the COR shall perform an operational check of the equipment. If the equipment fails the operational check, the contractor shall re-accomplish the services at no additional cost to the Government.

9.2. PERFORMANCE EVALUATION MEETINGS. The contract manager may be required to meet with the COR and the CO 30 days after commencement of the contract. Meetings will be as often as necessary thereafter as determined by the CO.

10. CONTRACTOR PERSONNEL PERFORMING IN JAPAN

10.1. DFARS Clause 252.225-7976 "Contractor Personnel Performing in Japan." (DEVIATION 2018- O0019) applies to this contract. Applicable references include USFJ Instruction 64-100, the full text of this clause, and USFJ Form 27.

10.2. In summary, this requires contractors desiring to acquire status under Article 1(b) of the Status of

Forces Agreement (SOFA) between Japan and the United States as members of the civilian component, to be registered via the Synchronized Pre-Deployment and Operational Tracker (SPOT), in addition to any contractor personnel performing work under this contract in Japan. Link:

https://spot.dmdc.mil/privacy.aspx

10.3. A Letter of Authorization (LOA) is required to be completed by the contractor in SPOT for each person performing work under this contract. This LOA MUST be completed (via approval from a base contracting officer) prior to the departure of SOFA-covered contractor personnel.

Consequences of not completing the LOA include being turned around by Japanese customs upon arrival into the country.

10.4. Depending on the scope of the contract, logistical support may be authorized by the installation commander, for items mentioned below (see DFARS Clause 252.225-7976(b)(4) for more information):

(A) Base Exchange, including exchange service stations, theaters, and commissary

(B) Emergency medical care, on a reimbursable basis

(C) Postal support, as authorized by military postal regulations

(D) Local recreation services

Date revised: 10 Dec 24

10.5. Logistical support measures will be determined prior to the award of the contract.

10.6. Contractors need to input employee information into SPOT for the working of the LOA, IMMEDIATELY AFTER the award of the contract.

10.7. A required USFM Form 27, "Contractor Employee Acknowledgement" form must also be completed by the contractor, when applicable.

10.8. Please contact the contracting officer for this requirement for more information.

11. APPENDICES

• Appendix 1: Workload Estimate

• Appendix 2: Government Facilities

• Appendix 3: Government Property

• Appendix 4: BECO Equipment Inventory Type

Date revised: 10 Dec 24

Appendix 1

WORKLOAD ESTIMATE

Description of Service Estimated Frequency

PWS

Reference

Basic Services: Modifications, minor repairs, programming, training, and administrative.

Daily 3.1.

Repairs Not to Exceed

10 times per year

3.2.

Remote Control Installation/Removal: Installation or removal of any mobile remote heads or desk set controllers.

Not to Exceed

10 times per year

3.2

Base Station Installation/Removal: Installation and removal of stationary radios.

Not to Exceed

10 times per year

3.2

Mobile Installation/Removal: Installation or removal of vehicle bound radios and antennas.

Not to Exceed

10 times per year

3.2

Date revised: 10 Dec 24

Appendix 2

GOVERNMENT FACILITIES FOR CONTRACTOR USE

The contractor will use the following facilities:

Building 428 is a multi-use facility and the contractor has 2 rooms for office space. The warehouse section of the building is used by three separate offices. Building 427 is a workspace that can be utilized by the contractor for equipment storage and vehicle installations and removals.

Dimensions are as follows:

Office/lobby space: 689 square feet

Vehicle workspace: 2092 square feet

Total space: 2781 square feet

Date revised: 10 Dec 24

Appendix 3

GOVERNMENT PROPERTY

The data below is an inclusive list of the Government Property for contractor performance and incidental to the performance site.

Item

Description Condition

Issued Qty Remarks

0001 Desk (60”x30”x29”) Good 1 N/A

0002 Filing Cabinet, 5 Drawer (Gray) Good 1 N/A

0003 Workbench Good 2 Some stains/holes due to use

0004 Book Shelf, Metal Good 1 N/A

0005 File Cabinet, 4 drawer Beige Good 1 Bottom drawer missing handle

0006 Stool Good 2 N/A

0007 Cabinet, 2 door (Metal Blue) Good 1 N/A

0008 Cabinet (wood) Good 1 N/A

0009 Coffee Table Good 1 Some scratches and marks

0010 File Cabinet, 3 drawer (Beige) Good 1 N/A

0011 Small Table (Metal) Good 1 N/A

0012 File Cabinet, 2 drawer (Beige) Good 1 Some scratches and marks

HP Computer S/N

500579590 Good 1 N/A

Monitor S/N

P247LPQAA9513660

Good 1 N/A

Date revised: 10 Dec 24

Appendix 4

EQUIPMENT INVENTORY TYPE

The following data is the Government's inventory of current equipment at Misawa Air Base. All equipment is subject to replacement normally on a 1 for 1 basis with like items.

APX Portables – 5000, 6000, 6500, 7000, 8000 [Quantity: 1549] APX Mobiles - 6500, 5000 [Quantity: 57] APX Consolettes - 7500, 8500 [Quantity: 15] Motorola Remote Desksets - MCD5000 [Quantity: 11] Motorola Keyloaders – KVL3000 PLUS [Quantity: 10] Motorola Dispatch Console – MCC7500 [Quantity: 7]

Current as of 1 Nov 24