Draft_DCCS_PWS.pdf

UNCLASSIFIED

Performance Based Work Statement (PWS)

Deployable Communications Systems Preventive Maintenance, Readiness and Deployment Services

CONTRACT PROCUREMENT SENSITIVE

Section I – General Overview

Table of Contents

1. DESCRIPTION OF REQUIREMENTS

2. CONTRACTOR QUALIFICATIONS

3. CONTRACTOR DELIVERABLES

3.1 System Requirements

3.1.1 System Mobilization

3.1.2 Transportable Replacement Boards and Modules

3.1.3 Sustain Transportable Ready- State

3.1.4 System Storage and Support

3.1.5 Systems Set-Up & Demonstration Training

3.1.6 System Preventive Maintenance Audit & Inspections

3.1.7 System Test Equipment

4. Deployment/Redeployment Services

4.1 Notification by Government

4.2 Deployed/Redeployed Transportable Site Operations

4.2.1 Setup and Testing

4.2.2 24/7 Telephone / Teleport Entry / Mesh Network Technical Assistance

4.2.3 System Connectivity

4.2.4 ALMR Load Capacity Increase

4.2.5 ALMR Site Restoral

4.2.6 ALMR Site Reach Back

4.2.7 Emergency Communications Restoral/Continuity of Operations

4.2.8 Deployment/Redeployment Operations, Monitoring and Support

4.2.9 Dispatch and MotoBridge Connectivity

4.2.10 Long Haul Communications

4.2.11 Demobilization

4.2.12 Relocation

4.2.13 Reconnection

4.2.14 Ancillary Systems

4.3 Deployed/Redeployed DCCS Equipment Suite Site Operations

4.3.1 DCCS Setup and Testing

4.3.2 DCCS 24/7 Telephone / Teleport Entry

4.3.3 DCCS System Connectivity

4.3.4 DCCS Ancillary Systems

5. CONTRACTOR SECURITY REQUIREMENTS

5.1 Contractor Security Clearance

5.2 Transportable and DCCS Systems Security

CONTRACT PROCUREMENT SENSITIVE

5.3 Communications Security (COMSEC)

6. CONTRACTOR PERSONNEL REQUIREMENTS

7. Government and Contractor Responsibilities

7.1 Government Responsibilities

7.1.1 Deployment/Redeployment Notification& Contract Management

7.1.2 General Responsibilities

7.2 Contractor Responsibilities

7.2.1 General Responsibilities

8.0 DELIVERABLES AND SCHEDULE

8.1 ALMR NETWORK ENTERPRISE – TRANSPORTABLE/DEPLOYABLE SYSTEMS

8.2 SURGE PLAN FOR TRANSPORTABLE DEPLOYMENTS

8.3 TRANSPORTABLE UNIT STORAGE AND SUPPORT

TRANSPORTABLE UNIT DEPLOYMENT

CONTRACT PROCUREMENT SENSITIVE

1. DESCRIPTION OF REQUIREMENTS.

ANR-ALCOM, under USNORTHCOM, has been allocated Deployable Communications Capabilities Systems (DCCS) which includes a Transportable Deployable Communications System set of modularized components, systems, support equipment, life and environmental support systems (Transportable), Emergency Response Vehicles (ERV), Rapid Response Kits (RRK) and Deployable Specialized Compartmented Information Facility (SCIF). The combination of all the assets provides critical emergency communications and life support capabilities during emergencies, mission assurance sustainment, Defense Support to Civil Authorities and Homeland Defense missions. These assets must be maintained in a ready state for deployment, be stored and organized to facilitate rapid deployment to meet critical mission requirements under an array of differing environments and situations. Sustained ready–state, preventive maintenance, mobilization, transport, operational deployment, setup, operate, maintain, sustain, break down and redeployment of the DCCS shall be the baseline services provided under this statement of work.

2. CONTRACTOR QUALIFICATIONS.

The Contractor shall be able to fully execute all tasks, services and deliverables as required in accordance with this Performance Based Work Statement (PBWS) on day one of the awarded contract date. Specific actual experience and expertise in the mobilization, deployment, setup, breakdown and redeployment of the DCCS equipment and transportable is required. The Contractor must provide documented proof of actual related training, experience and expertise.

3. CONTRACTOR DELIVERABLES.

The Contractor shall be responsible for the proper storage, safe keeping, organization, availability, care and accountability of Government Furnished Equipment (GFE) used with and for the DCCS equipment and transportable units here after referred to as the “System”. The System shall be managed and maintained by the Contractor. There are two categories of tasks: baseline and optional. Optional tasks are specifically identified, if there are any. All tasks not marked as optional are considered baseline tasks

3.1 System Requirements

3.1.1 System Mobilization.

The Contractor shall mobilize the System for the warm storage location, prepare the unit(s) for transport and move the unit(s) outdoors to site fully accessible for government pick up. The government shall transport the unit(s) to the nearest government staging location. The government may as an OPTION, through a contracting approved Task Order, op to have the Contractor execute all or part of any mobilization and transport to the deployed location.

3.1.2 Transportable Replacement Boards and Modules.

The Government shall own and utilize a complement of field spare boards and modules exclusively for the transportable units. The Contractor shall be responsible for the proper storage of Government-provided spares used for the transportable units. Transportable spares shall be managed and maintained by the Contractor. Transportable spares are for the sole use of the Government, for exclusive use on the transportable units, and may not be used at the direction of another entity without the written permission of the Functional Commander.

CONTRACT PROCUREMENT SENSITIVE

3.1.3 Sustain Transportable Ready‐ State.

The Contractor shall sustain the equipment in a “ready-state” where the DCCS and Transportable are staged for rapid deployment, in a “hot” ready state. The Transportable System will be stored connected to the Federal, State and Local government ALMR Shared System network, operational, and up-to-date. Life support systems will be maintained operational and in good usable repair and/or staged for rapid deployment under an array of conditions. Equipment is organized, inventoried, readily accessible and pre-staged. DCCS equipment will be exercised weekly, and one RRK will be sustained in an operational steady state providing critical mission assurance as required.

3.1.4 System Storage and Support.

The government shall provide environmentally controlled indoor storage in support of both the North Zone and South Zone Transportable units, to include the applicable modules and corresponding transporter, DCCS equipment (ERV, RRK) and all associated ancillary equipment and life support. The North Zone Transportable unit modules include: 1) a communications skid;

2) a power/tower skid; 3) a dispatch skid, 4) transporter, 5) and tug with an appropriate towing vehicle. The South Zone Transportable unit modules include: 1) a communications skid; 2) a power/tower skid; 3) a dispatch skid; 4) a C/KU band satellite skid; 5) a Logistics skid;6) containerized SCIF; 7) transporter; 8) and tug with an appropriate towing vehicle. ERV, RRK and containerized SCIF systems will be either co-located or stored separately in government provided facilities.

As an OPTION, storage may occur at a commercial facility where the Contractor arranges all facility, security, and functionality requirements in accordance with this PWS. The Government must inspect and approve any commercial facility prior to utilization of the facility for transportable unit storage. The Government reserves the right to waive any of the following requirements if storage is provided at a Government facility.

At a minimum storage facilities shall provide:

Government-approved, environmentally controlled indoor facility, either permanent or temporary facility or combination thereof, with adequate total open space to safely and easily accessible doorways for ingress/egress that are at least 10 feet wide with 12 feet minimum height clearance.

Commercial storage facility shall be protected by an alarm monitoring system capable of detecting fire, flood, intrusion, etc. and respond as appropriate. Contractor shall provide security service with the ability to respond quickly to any breach of security or safety events. This shall include remote video monitoring capability to be used as needed in response to heightened security threats, incidents, or concerns.

Reliable 24/7 T1 connectivity to the wide-area system zone allowing for appropriate monitoring and updating of system hardware and software components.

All utilities including heating, air conditioning, lighting, and a 240 volt single-phase 100 amp circuit for the Transportable system.

One site visit per month by appropriate government personnel to inspect each transportable unit to ensure on-going proper storage.

CONTRACT PROCUREMENT SENSITIVE

3.1.4.1 North Zone Transportable Unit.

The Government will provide North Zone Transportable storage at Eielson AFB, Building TBD.

The Government will provide reliable 24/7 T1 connectivity to the wide-area system North Zone allowing for appropriate monitoring and updating of system hardware and software components, facilitating contractor access, movement of equipment and ability to perform PMI and operational checks as required.

3.1.4.2 South Zone Transportable Unit and DCCS.

The Government will provide South Zone Transportable and DCCS storage at Elmendorf AFB, Warehouse Bldg. 4251 and Bldg. 800 (DCCS Only). The government will provide reliable 24/7 T1 connectivity to the wide-area system South Zone allowing for appropriate monitoring and updating of system hardware and software components, facilitating contractor access, movement of equipment and ability to perform PMI and operational checks as required.

3.1.4.3 Storage and Support of Government Furnished Equipment (GFE).

The Government shall provide a comprehensive complement of systems, ancillary equipment, life support items, support vehicles, transporters and field spare boards and modules exclusively for the suite of DCCS Equipment and Transportable. The System is for the sole use of the Government, for exclusive use with the DCCS Equipment and transportable units as defined within the scope of work described herein, and may not be used at the direction of another entity without the written permission of the Functional Commander. The contractor shall complete an initial inventory and acceptance of the Transportable within one week of contract award. Each year within one week of the initial anniversary inventory/acceptance date, the Contractor and Government shall complete a joint inventory of the System, and reconcile all issues that shall arise.

The Contractor shall at any time there is loss, damage to any component of the System, investigate and provide a written explanation describing the damage, issue or loss within 5 business days of discovery. When any part of the System becomes inoperable, fails to function properly and requires maintenance or replacement, the contractor shall provide written notice with a repair/replacement cost estimate to the Contracting Officer’s Representative (COR) or Functional Commander as soon as possible. DCCS equipment will remain in the control and accountability of the Government.

3.1.5 Systems Set‐Up & Demonstration Training.

Independent of any Government-directed deployments within the scope of this PWS, once annually at the governments discretion, the Contractor shall set-up and demonstrate the full operational capabilities of the transportable units, to include the deployable containerized SCIF, DCCS ERV and RRK equipment. During this set-up period, Contractor shall provide unit deployment preparation, transport, set up, operation, breakdown, and redeployment instruction to Government personnel. The government will quality control and assess the proficiency of the skill and ability of the contractor to mobilize, deploy, setup, operate, sustain, troubleshoot and correct, and redeploy the associated assets and to measure timelines required to provide services.

3.1.6 System Preventive Maintenance Audit & Inspections.

Quarterly, regardless of deployment activity, a Contractor OEM authorized and certified technician(s) shall set up each transportable unit in a fully functioning capacity to provide operational tests and alignments on the transportable unit equipment to optimize and ensure the equipment meets OEM specifications. PMI and transportable unit set-up activity will be

CONTRACT PROCUREMENT SENSITIVE

performed at each transportable storage location in Alaska. The Contractor shall clean the shelters and associated equipment and accessories to ensure that any oil, dust, dirt, and/or foreign substances are externally removed from the equipment and corresponding shelter/unit; shall clean filters, if applicable; and shall measure, record, align, and adjust the applicable equipment parameters to the frequency and modulation outlined in FCC Rules and Contractor shall maintain equipment fuel and oil levels to recommended manufacturer specifications and as required for storage conditions. All ancillary equipment will be inspected, tested and verify software and firmware (where applicable) is up to date to ensure it is functional and operationally sufficient to support mission requirements. If a firmware/software upgrade is required to be purchased, the contractor will notify the government who will obtain the license/upgrade and provide it to the contractor to complete the required actions, or the government will execute a task order for the contractor to obtain the required license/firmware upgrade. The firmware/software upgrade will be completed by the contractor as part of the next scheduled PMI or actual deployment, whichever occurs first.

Quarterly, as part of the Transportable South PMI, the contractor will execute a DISA Teleport connection per the government’s direction when DISN access is made available, and demonstrate/document at minimum DISN services as follows; SIPRNET, NIPRNET and Defense Switched Network (telephone) services. C-Band connection will be tested during the 2nd and 3rd quarters. KU Connection will be conducted during the 1st and 4th quarters.

In January and July each year the contractor shall demonstrate the ability to set up the ANR- ALCOM DCCS equipment and provide the array of services the systems can provide. The contractor will document success and failures and lessons learned for each quarterly PMI and for the semi-annual DCCS operational demonstration. The contractor will complete this task within the hours of 7am and 4pm on the day that the DISA Teleport connection test is implemented.

Success and/or failure to complete the connection and demonstrate the required services will be provided as part of the PMI report provided to the government. The report shall include mission details, connection times, and a log of events briefly defining successes and failures, corrections and unresolved issues. This can be in the form of a contractor developed and government approved checklist. The government’s expectation is that the contractor will correct issues and document successful practices and procedures that will be repeatable and demonstrable in follow-on DISA Teleport entries.

Annually, the contractor, as part of the PMI, will set up and demonstrate successful operational capability of the MESH network, dish network, VTC, tent & flooring, Skyterra satellite, Motobridge, MBITR, iridium and LMR radios. The PMI shall be scheduled and coordinated with the Government. Any requested modifications to the schedule shall be coordinated and approved within 90 days of the scheduled preventive maintenance audit and inspection being performed.

The Government may provide a representative to audit/observe the preventive maintenance audit, inspection and operational DISA teleport connection test. Government transportable unit preventive maintenance activities shall be documented and available for review within ten (10) business days of completion. The contractor will, as part of the PMI report, document the success, failures and unresolved issues associated with each piece of equipment.

CONTRACT PROCUREMENT SENSITIVE

3.1.7 System Test Equipment.

The Contractor shall have sufficient and appropriate knowledge of test equipment to provide swift and effective adjustment and repair of the Government equipment. Test equipment shall meet all requirements of the FCC, OEM recommendations, and shall be available for inspection by the Government, if requested. All equipment shall be properly calibrated and maintained in accordance with OEM standards.

Required Test Equipment at Contract Start

BiRD 5000-EX Digital Power Meter Agilent Digital Multimeter, U1252A Anritsu Spectrum Analyzer, MS2721B Telwave RF Watt Meter, Model 44A Wire and cable tracers Fluke networks TS52 Pro JDSU HST-3000c

4. Deployment/Redeployment Services.

The government shall execute an independent mission specific task order under this contract to execute deployment, operation and redeployment actions. Services shall be provided during both exercise environments and “real world” emergency deployment events within the State of Alaska and/or the United States and its possessions. Deployment support will be provided to meet the users predefined period of time, communications capabilities and services. Please see attached Surge Plan under Section 7.0 of this PWS. Contractor shall provide Transportable/DCCS Deployment Services as described in this PWS. These Transportable Deployment/DCCS services include; deployment, operation, redeployment, connectivity, manning, and monitoring activities and actions, set up, sustainment and breakdown of the systems and associated life support systems.

The Contractor shall also work concurrently with the ALMR System Management Office (SMO) to ensure and verify the frequency plan as stated by the State of Alaska Enterprise Technology Services (ETS) guidelines.

The labor and materials costs will be directly related to the Government’s operational requirements as provided in the Deployment/Redeployment independent Task Order in accordance with this PWS and associated documents. Deployment includes notification, mobilization, operation and relocation. The Contractor, on a cost-reimbursable basis, shall provide all required materials and supplies when those materials and supplies are not currently held in the inventory within scope on a Not to Exceed (NTE) amount to be determined in the individual associated Task Order.

Contractor will price and provide and maintain an up-to-date Deployment Cost Configurator which provides the government the ability to define the communications capabilities required, timeframe of deployment, other critical services required and who (government of contractor) will provide transportation, fuel, and lodging each day/increments of deployment support.

4.1 Notification by Government

Notification of a deployment requirement will be provided within 7 days or earlier of an exercise mission and at minimum one hour to twenty-four hours (1-24) for real world emergency requirements. A Deployment/Redeployment Notice and a cost estimate will be jointly developed

CONTRACT PROCUREMENT SENSITIVE

utilizing the ALMR Transportable Deployment Cost Estimator. The purpose of joint development of the Deployment/Redeployment Notice is so the contractor will provide possible technical/operational recommendations to meet the government’s mission requirement and provide confirmation of the estimated cost generated through the Deployment Cost Estimator.

Deployments/redeployments often result in unforeseen or planned costs. In that event, the contractor shall provide an independent cost estimate which will be technically evaluated by the Government and a not-to-exceed cost approved by the Contracting Officer. For emergency response missions and critical natural events emergencies the Contracting Officer will issue a “notice to proceed” which may not include a written task order at the time of notification. The Contractor shall provide an initial response within one hour, and build to a full response capability within 24 hours. The government will as soon as possible after the notice to proceed is issued in coordination with the contractor, define the mission requirement. Both the government and the contractor will document and agree upon services to be rendered and provide a written description of services to be rendered to the contracting office as soon as possible. The Headquarters Alaskan Command J6 shall issue an exercise event Deployment/Redeployment Notice fourteen days prior to the exercise, and as soon as possible for a Critical Natural Event (CNE). In no way is a Deployment/Redeployment Notice an authorization to perform work. Work may only be performed after a Task Order is awarded by the Contracting Officer. A Task Order will be issued to the Contractor and shall include all operation requirements and responsibilities. The format of the Deployment/Redeployment Notice will be jointly developed and revised by the Contractor and Government, and submitted to the Functional Commander for approval within ten (10) days of Contract start. Any modifications of the Notice shall be approved by the Functional Commander.

4.2 Deployed/Redeployed Transportable Site Operations.

Deployed Site Operations include manning, setup, monitoring, maintenance, operational life support systems sustainment breakdown and redeployment. Deployed Site Operations support is provided during all phases of an event including Redeployment phases. The Contractor shall, unless otherwise specified, provide self-transportation for contractor personnel to/from and at deploy site to include billeting, food, fuel and other necessities to support contractor personnel during a deployed operation from deployment through re-deployment. These managed services are provided on a FFP basis.

Redeployment includes notification, breakdown & relocation preparation, relocation and reconnection to fixed storage power and services. The Government will specify in the Deployment/Re-deployment notice and associated Task Order whom will be responsible for transport of the systems. Reimbursable costs shall be analyzed on a case-by case basis. The Contractor shall submit complete cost data, receipts, and/or invoices reflecting the cost of necessary labor and materials. Cost data will be provided to the 673 CONS Contract Administrator at least 14 days prior to submitting invoices for payment.

4.2.1 Setup and Testing.

The Contractor shall set up the unit(s) in appropriate configuration to meet the Government’s operational requirements, provide connectivity, maintain, and operate the unit(s) at optimal performance to ensure the unit(s) and System performance meets the Governments stated needs.

CONTRACT PROCUREMENT SENSITIVE

The Contractor shall setup large tents for workstations, to include adequate and safe power, and HVAC, with supplied GFE. The Contractor shall have knowledge of Motorola S2500 Routers, and HP Procurve 2626 Switches, and must be knowledgeable with the DoD TCP/IP model, access control lists, as well as saving/loading and troubleshooting router and switch configurations.

The Contractor shall have working knowledge of RF Duplexors and Triplexors used in ALMR.

The Contractor must have knowledge of, and certified training in Motorola GTR8000 Expandable Sites, as well as demonstrable knowledge of ASTRO 25 Integrated Voice and Data systems; and SDM 3000 MOSCAD, and be familiar with SNMP

4.2.2 24/7 Telephone / Teleport Entry / Mesh Network Technical Assistance.

During transportable deployment periods, Contractor shall ensure OEM authorized and certified technical assistance 24 hours per day, and 365 days per year. Contractor shall provide system support engineers and technical consultants capable of troubleshooting issues that exist with the transportable unit and its interface with the System infrastructure. Contractor shall establish and maintain direct access to the Infrastructure manufacturer’s system, software, and product engineering staff to supplement its problem solving capabilities in instances of unusual or complex issues. The service shall be consistent and compatible with the latest technology deployed on the System.

4.2.3 System Connectivity.

During a deployment the Contractor shall provide support and system to ensure full operations and maintenance of the system. Connectivity support, when provided by Contractor, shall be to a termination/entry point designated by the Government at the bandwidth levels to meet Government stated requirements in the Deployment/Redeployment Notice. The contractor shall report operational status as required and described in the associated Task Order.

Requirements and costs for connectivity may vary depending on the operational site and operational situation. Connectivity costs where the government directs commercial entry, shall be included in the Contractor’s ROM estimate and reflected as a labor hours and materials cost reimbursable line item.

4.2.4 ALMR Load Capacity Increase.

When the mission is to increase the load capacity of a site, the Contractor shall place the transportable unit in close proximity to the designated site(s) and place the unit into System wide area trunking. For load capacity operations, after delivery of the transportable unit(s) to an operational site the Contractor shall, within two (2) hours place the unit into wide area trunking.

4.2.5 ALMR Site Restoral.

To operate in place of a site that is inoperable, the Contractor shall place the transportable unit as close to the inoperable site as possible to provide a similar coverage area, and the unit shall be placed into System-wide area trunking. Once System wide area trunking is established, the unit(s) shall be operationally fulfilling the functions of the inoperable site.

For site replacement operations, after the Government delivery of the transportable system(s) to an operational location, the Contractor shall within four (4) hours of arrival, place the unit into System wide area trunking utilizing the inoperable sites bandwidth. In the event the inoperable sites bandwidth is not available, the Contractor will work with government agencies to identify

CONTRACT PROCUREMENT SENSITIVE

requirements. In the event there are costs associated to provide the connectivity, the Contractor will provide a ROM cost which, when approved shall be funded on a cost reimbursable line item basis. Within two (2) hours of acquiring reach back capability, Contractor shall place the unit into System wide area trunking.

4.2.6 ALMR Site Reach Back.

To create a stand-alone/reach-back site where no infrastructure exists, the transportable unit(s) shall be transported to a remote operational location as specified in the Deployment/Redeployment Notice. The contractor shall place the site into “site trunking” within two (2) hours of the Communications and Tower/Power skids being placed on location. Within four (4) hours following the “site trunking” event or placement of the Satellite Skid on location, dependent on the latter event, the site shall be placed in “wide area trunking”.

For new site operations, after the Government delivery of the transportable unit(s) to a remote operational site the Contractor shall, within four (4) hours of arrival, place the unit into site trunking. Within four (4) hours of site trunking, the Contractor shall establish connectivity to the satellite and ALMR System master controller site or within two (2) hours of acquiring reach-back via microwave systems, Contractor shall place the unit into wide area trunking.

To support requirements, the transportable unit(s) shall be transported to an operational site as specified in the Deployment/Redeployment Notice. The system shall be utilized to support Internet and telephone services. Radio communications may be utilized as secondary requirements if identified in deployment task order.

4.2.7 Emergency Communications Restoral/Continuity of Operations.

The Government’s service requirements may be fulfilled using Government furnished equipment DCCS and/or ALMR-T resources. For communications restoral and continuity of operations, within four (4) hours of arrival, commercial Internet services will be provided by a single wireless access point within 100 meters of the Logistics Shelter. Within the same four (4) hours of arrival, Specified DISA services (SIPRNET/NIPR, DSN, and VTC etc.) and connectivity via Step/Teleport to DISA shall be established and handed over to the government to route and provide end-user connectivity and operations. Following Internet services, reach-back connectivity via the spread spectrum microwave will be establish for DSN or commercial telephone service to the TAS telephone switch/call manager. When telephone services are being derived locally by either State of Alaska, commercial and DoD long local provision, within two (2) hours of acquiring reach-back connectivity telephone services shall be available at appropriate call manager or telephone switch, and then deployed at the direction of the incident/functional commander. Other services (Satellite TV, Mesh Networks, Full Motion Video, etc.), will be executed and provided as described in the Governments Deployment/Redeployment notice and Task Order including life support (tents, HVAC, electrical, etc.) based upon the priority and time line requirements stated in the Governments Task Order.

4.2.8 Deployment/Redeployment Operations, Monitoring and Support.

The Contractor shall provide monitoring, operations, and support services for the full duration of an event per the Government’s Task Order. Voice dispatch operations are excluded from Contractor-provided services. The Contractor shall be on site 24/7 during deployments unless otherwise specified in a Task Order. During a deployment, unanticipated sustainment expenses

CONTRACT PROCUREMENT SENSITIVE

exceeding the initial “Not to Exceed” cost estimate will not be allowed without first obtaining government approval. The Contractor shall with consultation and approval from the Government representative on site submit a revised ROM cost estimate and request Contracting Officer approval for a revised “Not to Exceed” amount and Task Order modification. The Government will technically evaluate the revised ROM cost estimate prior to issuing a Task order modification.

For catastrophic events, Contractor support shall include readiness of support personnel to deploy within 24 hours of notice and set-up of the system within four (4) hours of arrival at the operational location and execution of services as defined in the Government provided Deployment/Redeployment Notice and/or Task Order. For exercise events, notice shall be provided to the Contractor at least seven (7) days in advance of deployment.

Deployment/Redeployment Notice shall be made by the Alaskan Command J6, either in written (e-mail) format or verbally followed by a written confirmation to the Contractor and followed by an approved Task Order.

The contractor should be prepared to provide during exercise and real world deployments if specially tasked, the following services:

Subject Matter Expert (SME) Support Services.

• Network Communications, Satellite Communications (SATCOM), Software and

Application, Radio (RF) Communications, Information Assurance (IA), Configuration Management (IA)

Mission Support Desk (24x7).

• Real-time System Monitoring – provide real-time situational awareness of system status (network, outages, issues, etc.)

• Remote Administration Support – perform remote administration, support, and remediation of system issues Mission Planning Support.

• Implement current and future operational requirements per ALCOM CONOPS

• Perform testing & evaluation for new technologies or 3rd party systems

Engineer Skillset.

• SME level knowledge of DISA TELEPORT and Joint SATCOM / DISA gateways

• SATCOM/Modem management and troubleshooting

• SATCOM mission planning (bands Ku, C, and Ka) commercial and military X and

WGS

• SME level knowledge of USNORTHCOM Deployable Standards and Deployable

Concept of Operations (DCOPs)

• DISA Teleport Access Procedures, to include keying, passphrase, and cyber security implementation

• Designing, architecting, producing and implementing advanced network communication systems within the deployable and tactical edge environment

• Operating, troubleshooting, managing, and supporting advanced network communication systems within the deployable and tactical edge environment

• Experience with Unified Communications (UC) environments for both real time voice and video service implementations

• Experience with network operations within a DOD and military environment for both garrison and deployed systems throughout the tactical edge

CONTRACT PROCUREMENT SENSITIVE

• Deep understanding of network methodologies and doctrine as applied to both commercial and DOD environments

• Experience with NSA level encryption hardware devices (e.g. KG250, KG250X, KIV7, etc.)

• Strong knowledge with regard to network analysis and troubleshooting advanced technical issues on both classified and unclassified networks

• SME level knowledge of DoD Certification and Accreditation (C&A) process, documenting IA controls, generation of artifacts for C&A packages for DIARMF, etc.

4.2.9 Dispatch and MotoBridge Connectivity

The Contractor shall have demonstrable knowledge of Centracom Gold Elite Series Dispatch, Motorola Consollette XTL5000 and Project 25 Trunking. The Contractor must also have demonstrable knowledge of the ALMR network, and how to interface with the State of Alaska Enterprise Technology Services in order to establish connectivity to the network. The Contractor shall have knowledge of Civil and Department of Defense VHF/UHF/SHF operating bands, and an understanding of RF theory

4.2.10 Long Haul Communications

The Contractor shall have demonstrable knowledge of Civil and Department of Defense Satellite Communications systems over C, X, Ku, and Ka bands, as well familiarity with, and how to interface with Defense Information Systems Agency Teleport systems.

The Contractor must have a demonstrable knowledge of microwave radio relay systems.

4.2.11 Demobilization.

The Contractor shall conduct re-deployment breakdown activities and prepare the unit(s) for transport. Upon conclusion of a Deployment/Redeployment event at any location, Contractor shall, within 24 hours of notice, recover all distributed equipment and secure and muster DCCS and/or transportable system(s) containers and components so that all are ready for transportation.

Contractor shall establish procedures and documentation for recording physical accountability of each DCCS and/or transportable system(s) during shipping (e.g. hand receipt, time-stamped cargo manifest, shipping documents, etc.).

4.2.12 Relocation.

Unless otherwise specified in the Deployment/Redeployment Notice and associated Task Order, the Contractor shall transport the unit(s) from the operation site to the Government identified staging location. The Government shall return the unit(s) to an outdoor location in proximity to the home fixed storage location.

4.2.13 Reconnection.

The Contractor shall place the unit(s) into the storage facility, reconnect the unit(s) and ensure completion of storage activities and unit(s) assessment within five days of unit(s) delivery to the storage location.

4.2.14 Ancillary Systems

The Contractor shall operate all ancillary systems associated with the Transportable system. These systems include, Dish TV, BlueSky Masts, Tandberg Video Tele-Conference, Fortress ES520

CONTRACT PROCUREMENT SENSITIVE

Deployable Mesh Points, Axis 233D PTZ Cameras, Axis Camera Management clients and servers, Axis Camera Station, iSite 13.0.0.3, Microsoft Exchange email administration.

4.3 Deployed/Redeployed DCCS Equipment Suite Site Operations

Deployed Site Operations include manning, setup, monitoring, maintenance, operational life support systems sustainment breakdown and redeployment. Deployed Site Operations support is provided during all phases of an event including Redeployment phases. The Contractor shall, unless otherwise specified, provide self-transportation for contractor personnel to/from and at deploy site to include billeting, food, fuel and other necessities to support contractor personnel during a deployed operation from deployment through re-deployment. These managed services are provided on a FFP basis.

Redeployment includes notification, breakdown & relocation preparation, relocation and reconnection to fixed storage power and services. The Government will specify in the Deployment/Re-deployment notice and associated Task Order whom will be responsible for transport of the systems. Reimbursable costs shall be analyzed on a case-by case basis. The Contractor shall submit complete cost data, receipts, and/or invoices reflecting the cost of necessary labor and materials. Cost data will be provided to the 673 CONS Contract Administrator at least 14 days prior to submitting invoices for payment.

The contractor shall possess the knowledge, training and skill to deploy, setup, operate, troubleshoot, and redeploy the ANR-ALCOM DCCS suite of equipment (Rapid response Kit, Emergency response Vehicle, Communications Outriggers, Tactical Video Teleconference equipment, Cisco VOIP Devices). Contractor personnel shall be a resident in the State of Alaska and will maintain the ability to provide initial response within one hour and to respond within 24 hours to emergency response requirements.

4.3.1 DCCS Setup and Testing

The Contractor shall set up the unit(s) in appropriate configuration to meet the Government’s operational requirements, provide connectivity, maintain, and operate the unit(s) at optimal performance to ensure the unit(s) and System performance meets the Governments stated needs.

Contractor must have working knowledge of the KG-250x HAIPE device, iDirect Modem operations, Antenna Control Unit, Cisco VOIP devices and call manager ver. 10.0.1.1. Must also be able to properly deploy classified and unclassified outriggers for ERV operations and perform proper wiring of the NIPR and SIPR RRK Enclaves.

4.3.2 DCCS 24/7 Telephone / Teleport Entry

During DCCS deployments, Contractor shall ensure technical assistance 24 hours per day, and 365 days per year. Contractor shall provide technical specialists capable of troubleshooting issues that exist with the DCCS unit and its interface with the System infrastructure. The service shall be consistent and compatible with the latest technology deployed on the System. The government also provides a DCCS help desk which may be accessed by the contractor when supporting missions via the DCCS suite of equipment.

CONTRACT PROCUREMENT SENSITIVE

4.3.3 DCCS System Connectivity

During a deployment the Contractor shall provide system support to ensure full operations and maintenance of the system. Connectivity support, when provided by Contractor, shall be to a termination/entry point designated by the Government at the bandwidth levels to meet Government stated requirements in the Deployment/Redeployment Notice. The contractor shall report operational status as required and described in the associated Task Order.

The Contractor shall have the ability to lift, carry, and transport the system to the designated site.

The Contractor shall deploy the system, with appropriate power, positioning, and planning. Must have demonstrable knowledge with Hawkeye VSAT terminals, manage camera output and provide live feed via AXIS 2435A Video Server, Utilize Tactical Interconnect Unit to group disparate radio systems into compatible call groups.

4.3.4 DCCS Ancillary Systems

The Contractor shall operate/manage all ancillary systems associated with the DCCS systems.

• Cisco Call Manager 10.0.1.1, per customer requests, and facilitate eventual upgrades.

• Tandberg and Avizia Tactical Video Teleconference systems

• Alta-Sec KG250X HAIPE Encryption device

• Simple Key Loader (SKL) for loading cryptographic keys

5. CONTRACTOR SECURITY REQUIREMENTS

5.1 Contractor Security Clearance

Contractor shall be a US Citizen and have the ability to obtain SECRET Security Clearance. It is not necessary for all support personnel to currently hold SECRET Security Clearance, but Contractor employees must have background that will clear when processed. Contractor employees must also be able to pass the State of Alaska background check required to obtain a badge for the facility at 5900 E. Tudor Road, Anchorage, AK.

5.2 Transportable and DCCS Systems Security

Contractor shall adhere to the security policies, processes and procedures promulgated by the Government and are necessary to execute DISA related services and support critical military communications operations. The contractor will comply with the JBER OPSEC program. The basis for the on-site contractor OPSEC Program is AFI 10-701. The contractor must comply with special OPSEC requirements contained in the contract, Task Order or addendum there to.

5.3 Communications Security (COMSEC)

Contractor shall adhere to the security policies, processes and procedures in accordance with AFMAN 33-283, Communication Security (COMSEC) User Requirements, as a COMSEC User.

**Currently under revision to be renamed AFMAN 17-1302**. The Contractor shall be responsible for safeguarding all COMSEC materials and ensure that all materials are safely returned or destroyed.

The Contractor shall perform the following:

Open safe to access COMSEC Materials as needed o Inventory and secure safe each time it is opened

CONTRACT PROCUREMENT SENSITIVE

Utilize Simple Key Loader (SKL) to load keys into cryptographic devices as required.

Properly safeguard COMSEC materials as required by above mentioned AFMAN and applicable Local Operating Instructions.

6. CONTRACTOR PERSONNEL REQUIREMENTS

The Contractor is responsible for providing personnel with proper credentials and qualifications to fulfill the requirements of this PWS. Contractor must have the ability to provide qualified personnel immediately upon award, no extension will be authorized.

Contractor personnel shall be US Citizens and possess the proper security clearances, knowledge, training, skill with at least 5+ years minimum experience with Defense Information System Network (DISN) Services, Satellite (Commercial and DISN), Mesh Network/Video, telephone call managers, switches, microwave, Land Mobile Radio, specifically the ALMR system current technology release v7.13 to provide integrated system maintenance management, PMI, training and maintenance support services for transportable units storage, deployment/redeployment preparation, transport, set up, operation, and breakdown. Further, the contractor shall possess the knowledge, training and skill to deploy, setup, operate, troubleshoot, and redeploy the ANR- ALCOM DCCS suite of equipment (Rapid response Kit, Emergency response Vehicle, Communications Outriggers, Tactical Video Teleconference equipment). Contractor personnel shall be a resident in the State of Alaska or have and maintain the ability to respond within 24 hours to emergency response requirements.

Specific Personnel Requirements REQUIRED at the time of Contract Start:

Ability to lift 100lbs + Active Secret Security Clearance in JPASS Motorola GTR8000 Certification Motorola System Administration Certification Network+, Security+ Certifications Cisco Certified Network Associate, CCNA Able to mobilize and load equipment on US Air Force aircraft, specifically C130, C5, and

C17 aircraft Assist in Joint Inspection (JI) of equipment to be loaded onto aircraft Ability (Tech Spec Certification) to palletize loose equipment for loading onto aircraft Able to operate heavy equipment for transportation of modules/shelters Must be knowledgeable with Wideband Global Satcom systems RF Microwave Systems Exalt ExtendAirRC5010 and Motorola PTP 45600. Must be capable to tower climb, and perform 1ft, 2ft, and 4ft flat panel, and parabolic antennae installation. Must be knowledge and capable of performing signals analysis prior to system installation. Must be able to program and configure the radio properly. Must be familiar with Time Division Duplexing frames, Orthogonal Frequency Division Multiplexing (OFDM), and FIPS 140-2. Must be knowledgeable with Motorola proprietary RF hopping and adaptive modulation policies. Must know when to use vertical or horizontal, or both polarizations, depending on customer requirements.

CONTRACT PROCUREMENT SENSITIVE

MITEL Single-line and 8520. Must be capable of trunking UTP analog phones over the MITEL system. Must be able to configure the phone system to meet individual customer phone requirements.

Thales AN/PRC-148 50w Base Station. Must be knowledgeable with VHF/UHF radio communication and SINCGARS.

IMACS Integrated Access System. Must have demonstrable knowledge of UTP analog phone trunking. Must be capable of building and assigning appropriate T1 timeslots per customer operational requests. Must be capable of routing T1 timeslots correctly. Must have knowledge of digital multiplexing of T1/IP networks.

Must have working knowledge of RF link budgets, RF transmission planning, and RF signal flow with each system.

Must be familiar with JERR-DAN tow systems.

Must be familiar with point to point and Global Video Services (GVS) video teleconference set up.

7. Government and Contractor Responsibilities

7.1 Government Responsibilities.

7.1.1 Deployment/Redeployment Notification& Contract Management.

A Deployment/Redeployment Notice may be issued by the Government to: (1) increase the load capacity of an existing Alaska Land Mobile Radio (ALMR) site, (2) replace an ALMR site that is inoperable until it is restored, (3) to create a new site where no infrastructure exists and provide reach-back into the Statewide ALMR system, and (4) to provide a full array of emergency communications capability restoral/continuity of operations using DCCS and/or ALMR-T suite of communication resources as specified in the Deployment/Redeployment Notice provided by the Government to support military or civil support operations. Deployment/Redeployment notification may require travel outside Alaska as directed by the Government. These travel costs shall be paid by the Government and shall be accomplished through a Deployment/Redeployment materials cost-reimbursable line item.

The Government will provide a Deployment/Redeployment Notice which specifies support services including:

A. Notification of requests for support services in response to catastrophic natural events and other emergencies at least 24 hours or earlier prior to deployment time. For non-catastrophic event deployments, the Government will provide notification to the Contractor at least seven days prior to deployment time. The Government will utilize the contractor supplied deployment cost estimator.

1. Minimum notification information will include:

a. The requested capability (ALMR-T, ERV, RRK, Life Support, other communications services that are part of the DCCS)

b. The requested deployment system operations (which capabilities such as satellite, dispatch, wide area, etc.)

c. The deployment area description and details including:

location estimated length of deployment time

CONTRACT PROCUREMENT SENSITIVE

recommended trip items such as provisions, clothing, etc.

any unique security, language, or other personnel requirements

7.1.2 General Responsibilities.

The Government shall, under normal government facility access conditions, ensure transportable units are available for regular maintenance, system updates and system deployment. Provide access to stored and deployed DCCS Equipment and ALMR transportable systems, system documentation, Information Assurance policies, procedures and processes that pertain to access to the system enterprise infrastructure and network, equipment manuals, fleet map, programming templates, and code plugs as requested to fulfill the tasks.

If storage is provided on Government installations, adequate space, power, and access for the PMI to be performed at storage location.

Transportation of the transportable unit and equipment to and from the storage location to the staging location, unless otherwise stated in Government’s Deployment/Redeployment Notice & Task Order.

Spare parts and/or GFE equipment replacements, upgrades or enhancements needed for DCCS operations.

If wide area system trunking operations is required, either the Government will obtain network connectivity approvals from the ALMR Systems Manager for connection of the transportable from the deployment site to the designated ALMR prime controller site or the Deployment/Redeployment Order will task the Contractor to make those arrangements.

Provide access to USNORTHCOM DCCS helpdesk, when and only when the deployment and operation of Emergency Response Vehicles, Rapid Response Kits, outriggers, associated VTC and other ancillary equipment is involved. The USNORTHCOM DCCS Helpdesk cannot be utilized for ALMR-T system issues.

Provide training and other assistance for the deployment, set-up, operation and redeployment of DCCS equipment (RRK, ERV, Outrigger etc.).

In accordance with DoDI 3020.37 and AFI 63-124, Para 2.7.1, to further ensure Contractor access to Transportable components, ALCOM/J6 will submit and maintain a “Mission & Emergency Essential Personnel” access list. As authorized by the Functional Commander, a limited set of Contractor personnel will be permitted access to Government facilities at all times. This access list should allow Contractor personnel to enter Government facilities (to include Joint Base Elmendorf Richardson gates) during any Force Protection Condition (FPCON). The access list(s) will be reviewed and updated at least once per year.

CONTRACT PROCUREMENT SENSITIVE

7.2 Contractor Responsibilities

7.2.1 General Responsibilities.

Personnel Information. Contractor shall supply the Government with the names and Social Security Numbers of the staff who shall perform Deployment Services prior to or 12 hours before staff are mobilized.

Contractor shall adhere to the security policies, processes, and procedures promulgated by the Government and ALMR cooperative members.

Contractor shall maintain the required security clearance for the personnel engaged in deploying and rendering services, and shall…