FA489020R0001 Section L - Instructions - Amend 1.docx

FA489020R0001 – SECTION L

SECTION L

INSTRUCTIONS TO OFFERORS – COMPETITIVE ACQUISITION

L-1 GENERAL INSTRUCTIONS

This is a full and open competition under NAICS code 488190, Other Support Activities for Air Transportation, size standard $35M.

The Government will award one contract from this solicitation to the responsible Offeror (IAW FAR Part 9) whose proposal represents the best value after evaluation in accordance with the factors in the solicitation (FAR 52.215-1(f)(1)).

Adequate price competition is expected, so Offerors should submit their best terms for all factors in their initial proposal (FAR 52.215-1(f)(4)).

Offerors shall not submit more than one offer in response to this solicitation, and only offers submitted in accordance with these instructions will be accepted.

Proposals shall be clear and concise, and shall include sufficient detail to permit the Government to adequately evaluate and substantiate proposal statements.

The Government reserves the right to cancel this solicitation at any point before contract award. In the event this solicitation is canceled, the Government has no obligation to reimburse Offerors for any costs incurred.

Offerors without the required Secret Facility Clearance will not be permitted as the prime contractor due to the required security classification. Offerors shall possess or acquire, prior to contract award, a facility clearance equal to the requirement on the DD254 without additional authorization (i.e. National Interest Determination (NID)). Offerors that require a NID before receiving the required clearance are not eligible for award.

L-2 QUESTIONS & WORKLOAD DATA

Questions in response to this solicitation are due no later than 1300 Eastern on 20 March 2020. All questions shall be submitted via email and only to the POCs below. It is the Offeror’s responsibility to confirm receipt.

ACC AMIC/PKCA

Elijah Horner, elijah.horner.3@us.af.mil (757-764-3307 to confirm receipt only) Brandon Hill, brandon.hill.26@us.af.mil (757-225-9838 to confirm receipt only) Reference: Solicitation FA489020R0001

Questions shall be submitted in the following format, compatible with Microsoft Office 2013 or newer:

All questions submitted by the deadline, and their responses, will be posted to the Government Point of Entry (GPE) as an amendment to this solicitation.

Workload data for this requirement is too large to upload to the GPE and is available upon request. All requests shall be sent via e-mail to the POC’s above. Request shall be received no later than 1300 Eastern on 20 March 2020 and include an e-mail address(s) that data will be sent to. Workload data will be sent via DoD SAFE upon request.

NOTE: This solicitation stands independently from prior draft notices. Any previous questions or concerns that may be outstanding must be asked or addressed again.

L-3 PROPOSAL SUBMISSION AND FORMAT

Proposals in response to this solicitation shall be valid for 365 calendar days (FAR 52.215-1(d)).

L-3.1 SAFE Submission Electronic proposals shall be submitted via DoD Safe Access File Exchange (SAFE) https://safe.apps.mil/ (FAR 52.215-1(c)(1)). The Government will not accept proposals through any other medium.

In order to submit a proposal, Offerors must notify the POCs listed in L-2 no later than 17 April of their intent to propose. The notification email shall include the name and email address(s) of the Offeror representative submitting the proposal. On 21 April, the Government will send a ‘drop-off request’ through DoD SAFE to the Offeror email provided. This request will provide the link required to submit proposals. It is the Offeror’s responsibility to confirm receipt once proposals are submitted.

L-3.2 Operating System and Applications Proposals will be accessed with the Microsoft Windows 10 Operating System. Proposal files shall be submitted using only the applications listed below:

L-3.3 File Naming Conventions Offerors shall follow the basic structure of the file naming convention below for file submissions, where "#" represents the sequential file number. Offerors shall keep the file name under 40 characters.

L-3.3, TABLE 1: NAMING CONVENTIONS

Business Cover Page (FAR 52.215-1(c)(2)) AS9110 certification Model Contract Signed SF33 (and SF30s as applicable) Section B and Section K Pre-award Clearances documentation Approved System documentation Partnering documentation

Offeror name BUS Cover# Offeror name BUS AS9110# Offeror name BUS Kt#

Offeror name BUS Clear# Offeror name BUS Sys# Offeror name BUS PA#

Factors Management Capability (Factor 1) Past Performance (Factor 2) Small Business (Factor 3) Price (Factor 4)

Offeror name FAC1 MC# Offeror name FAC2 PP# Offeror name FAC3 SB# Offeror name FAC4 Price#

L-3.4 Hyperlinks Offerors may use hyperlinks within and among proposal factor files. However, there shall be no links from price factor files to non-price factor files. NOTE: Each factor submission shall be on a stand-alone basis. Any information required for evaluation, and not found in its designated file, is assumed omitted from the proposal.

L-3.5 Virus Free Electronic Submission Offerors shall ensure that proposals are virus free. The Offeror shall certify, in the proposal cover letter, that all electronic proposal information delivered throughout the evaluation (e.g., initial proposal, responses to evaluation notices, final proposal revisions) is virus free. Offerors should specify the software, version, and virus definition used to check the data.

L-3.6 Multimedia and Graphics Sound and video (e.g., MPEG) files shall not be imbedded within the proposal. Offerors should:

a. Avoid submitting large files

b. Simplify color palettes and minimize the use of color images or graphics;

c. Minimize size of graphics files; and

d. Avoid scanned images.

L-3.7 Pre-award Clearances EEO (FAR 52.222-24): Provide the information required by FAR 22.805(a)(5) for the prime and any subcontractors over $10M (total value), or a copy of the applicable Notices of Compliance;

VETS-4212 (FAR 52.222-38): Provide documentation that the prime, and any subcontractors over $100k (total value), is current with their reporting as required by FAR Subpart 22.13.

L-3.8 Approved System Verification If available, provide documentation for any existing system approved, or deemed adequate, by the cognizant federal agency, such as:

a. Property Management System (FAR 45.105)

b. Accounting System (FAR 16.301-3)

c. Purchasing System (FAR 44.3)

L-3.9 Proposal Format Fonts: Proposal text fonts shall not be smaller than Microsoft Word Times New Roman 11 or Arial Narrow 12 point font, single column, normal character spacing and position. The text for charts, tables, graphs, and figures shall be no smaller than Microsoft Word, Times New Roman or Arial Narrow, 9 point font. Line spacing shall be at least single-spaced.

Pages: All pages shall be formatted as 8.5” x 11” letter size with one-inch margins all around. 11” x 17” is allowed for charts, tables, and graphs only. Any proposal text included on these pages, other than the information specific to the graphics, will not be considered in the evaluation. One 11” x 17” page will be counted as two pages. All material shall be contained within the page limits identified below for each section, and all appendices, charts, graphs, diagrams, tables, photographs, drawings, etc., are included in the page count. Not included in the page count are title pages, tables of content, glossaries of abbreviations, acronyms, or definitions, or copies of certificates (i.e. AS9110). Evaluators will only evaluate up to the maximum number of pages specified in Table 2 below.

Headers and Footers: Information contained in headers and footers shall only provide company name, solicitation number, proposal section (e.g. Factor 3, Small Business), disclosure markings (FAR 52.215-1(e)), dates, or page numbers. Text sizes shall be no smaller than Microsoft Word, Times New Roman or Arial Narrow, 9 point font.

L-3.9, TABLE 2: PROPOSAL PAGE LIMITS

Business Cover Page (FAR 52.215-1(c)(2)) AS9110 certification Model Contract Pre-award Clearances documentation Approved System documentation Partnering documentation

3 pages No limit No limit No limit

Factors Management Capability (Factor 1) Past Performance (Factor 2) PPIs PPQs Small Business (Factor 3) Price Factor (Factor 4

100 pages 3 pages 5 pages per reference No limit

L-4 PROPOSAL CONTENT

L-4.1 Business Cover Page and Model Contract: Provide completion confirmation of the required Representations and Certifications (Section K) in System for Award Management (SAM) located at https://www.sam.gov.

Prerequisite: Submission of the Prime Offeror’s AS9110 certificate is required to be eligible for award. If the Offeror does not meet this prerequisite, the Government will not evaluate the proposal. For Joint Ventures, at least one company must be certified.

Pre-Award Documentation: Include any of the documentation provided in accordance with sections L-3.7 and 3.8 above.

Partnering Documentation: Provide documentation identifying the arrangement and disclosing company relationships (FAR 9.603) for any Joint Venture, Teaming Arrangement, Mentor-Protégé, etc. established for the purposes of this solicitation.

L-4.2 Factor 1, Management Capability L-4.2.1. Program Management:

Describe your integrated management approach to provide an organizational structure that consists of an appropriate leadership hierarchy, manning levels and skill sets by position, shop or function, and shift, assigned roles and responsibilities, lines of authority, and cohesive functional relationships to meet provided workload data and execute all PWS requirements.

Provide your communication approach with effective lines of communication, reporting, progress checkpoints, and interfaces between management, technical staff, subcontractors/teaming partners, and the Government to ensure continuity and mission success.

Provide your integrated approach for hiring, training, and retaining qualified management and technical personnel by job category/position.

L-4.2.2. Quality Management System:

Provide your approach to implement a Quality Management System (QMS) integrated with corporate management, maintenance, and routine business processes and which monitors and documents contract performance for all PWS requirements.

L-4.2.3. Logistics Management:

Describe your approach for cradle-to-grave life cycle planning, execution and management and control of Government Furnished Property including a methodology to establish timelines for replacement with a phased approach to control ownership costs.

Describe your approach to properly use and positively influence Air Force supply chain operations at retail and wholesale levels from acquisition of supplies materials and equipment to include demand planning, grounded weapon system mitigation, retrograde of line item replacement units, and disposition.

L-4.2.4. Transition Plan:

Provide a transition plan for establishing required management processes that will result in continuity of mission support and contract performance; and efficiently transitioning resources and personnel onto the contract. At a minimum, include the following:

a) Milestone chart that reflects transition tasks to execute your proposed approach during transition. Approach for interfacing with the incumbent contractor in support of transition tasks.

b) Approach to hire incumbent personnel and/or fill incumbent vacancies with trained/qualified personnel to perform contract tasks and responsibilities at contract start.

c) Approach and processes to acquire and integrate open actions (work orders, requisitions etc.) at contract start to ensure continuity and timely completion of open items.

L-4.3 Factor 2, Past Performance The Offeror shall submit thorough, accurate, and complete past performance information (PPI). Offeror submitted PPIs and Contractor Performance Assessment Reports (CPARs) will be the primary sources used in evaluation. The Government may use additional sources of information in its evaluation, at its discretion. Additional information can come from any sources available to the Government.

Submit the CAGE codes and DUNS numbers of the Prime Offeror and each team member, partner, or subcontractor included in your proposal. Include written consent from all subcontractor or team members to allow the Government to address any evaluated past performance directly with the Prime Offeror.

If PPI is submitted from prior organization structures (e.g. mergers, subsidiaries, purchases, novations, etc.) submit a detailed change history, to include company names, CAGE codes, DUNS numbers, and specific dates.

L-4.3.1. Past Performance Information (PPI) Reference Sheets (Section L: Attachment 1):

Submit a minimum of three and a maximum of six separate PPIs for contracts, task orders, or calls that are recent and relevant as defined in Section M. It is the Offeror’s responsibility to explain how their chosen PPIs are relevant; however, the Government is not bound by the Offeror’s opinion in determining relevancy. Three of the submitted PPIs should be for the Prime Offeror if available. PPIs submitted for a basic Indefinite Delivery/Indefinite Quantity (ID/IQ) or Blanket Purchase Agreement (BPA), will be considered a single PPI reference.

L-4.3.2. Past Performance Questionnaires (PPQ) (Section L: Attachment 2):

If a submitted PPI reference does not have a Contractor Performance Assessment Report (CPAR), the Government shall use the attached PPQ as a tool for evaluating. All PPQs are to be submitted to the Government by the POC identified in Section 3 of the Attached PPQ, via DoD SAFE as described in L-3.1. Any PPQs submitted directly by an Offeror will not be considered. It is the responsibility of the Offeror to ensure the PPQ is received by the proposal deadline.

L-4.4 Factor 3, Small Business:

All Offerors (including small and other than small) shall submit a Small Business Participation Commitment Document (SBPCD), to be incorporated in Section J of the contract at award. The evaluation of small business participation as a factor (DFARS 215.304) is separate from the requirement to submit a subcontracting plan (FAR 52.219-9). The SBPCD shall address the following:

a. list of small businesses, by name, and the products/services they will provide with NAICS code;

b. the type and complexity of supplies/services to be provided by small business;

c. the extent of commitment (e.g. letters of intent, teaming agreements, mentor protégé, etc.);

d. how the Offeror will meet the total small business minimum quantitative requirement (MQR) of 20% of total contract value (TCV); and

e. both percentage and dollar breakouts of total small business participation by socio-economic category.

The proposal shall include Offeror’s past performance in complying with the requirements of FAR 52.219-8, Utilization of Small Business Concerns and FAR 52.219-9, Small Business Subcontracting Plan.

Large business Offerors shall submit their Master or Individual subcontracting plan as required by FAR 52.219-9 Alt II, containing all required information.

L-4.5 Factor 4, Price:

Offerors shall complete Section B of the solicitation by inserting the unit price for all Firm Fixed Price (FFP) contract line item numbers (CLINS) listed below. This includes the CLINs for the FAR 52.217-8 option. Unit prices shall be in whole dollar amounts.

X001 – Nellis Aircraft Maintenance Services X002 – Falcon (F-16) AMU X003 – Thunder (A-10) AMU (OPTION) X004 – Computer, IT, Software, and Cybersecurity (OPTION) X005 – Unit Deployment Manager (OPTION) X006 – Deployment Liaison (OPTION) 0099 – Transition Support

Offerors shall use the Government provided amount for the award fee CLIN:

X007 – Performance Incentive / Award Fee

Offeror’s shall propose any rate (G&A, admin, handling, etc.) to be applied to travel arrangements or reimbursable expenses for CLINs X008 and X009. These rates shall be applied to the Government provided amounts and fixed in the CLIN description as a term and condition of the contract.

X008 – TDY Support and Government Directed Travel X009 – Reimbursable Expenses

The Total Evaluated Price (TEP) consists of all Offeror proposed amounts for FFP CLINs, the Government provided amount for the award fee CLIN, and the total of the Government provided amount and Offeror proposed rates for the cost CLINs for the base and all option periods (including the six-month extension option, FAR 52.217-8).

Data other than certified cost or pricing data shall be submitted to substantiate CLIN pricing (FAR 15.215-20 Alt IV). This data shall be submitted on an Excel spreadsheet and include, at a minimum, the following information:

a. a breakdown of the fully burdened labor rate (including direct rate and applicable burdens)

b. labor category, number of positions, and productive hours reflective of the information provided with Factor 1, Management Capability

c. breakout of any Other Direct Costs (ODC)

d. if available, any approved Forward Pricing Rate Agreements or Recommendations

The Government reserves the right to request additional pricing information after receipt and evaluation of proposals.

In order to expedite the responsibility determination required by FAR 9.103(b), provide documentation of the Offeror’s adequate financial resources, or the ability to obtain them (see FAR 9.104-3(a)). This documentation will only be used to establish responsibility in the event of contract award, and will NOT be used to evaluate proposed pricing.

ATTACHMENT 1

PAST PERFORMANCE INFORMATION (PPI) CONTRACT REFERENCE SHEET

Provide the information requested in this form for each contract/program submitted. Provide frank, concise comments regarding your performance on the contracts you identify. Provide a separate completed form for each contract/program submitted. Limit the number of past efforts submitted and the length of each submission to the limitations set forth at paragraph L-3.9, Table 2.

A. Offeror Name (Company/Division):

B. Brief Description of Effort as: __Prime or __Subcontractor

Provide a brief description of the service provided and actual work performed under this contract reference. If submitting a reference for a subcontractor, teaming partner, joint venture, or a corporate division related to the Offeror, describe the nature and portion (percentage) of the work to be performed on NAMSS by the company referenced on the PPI sheet, and clearly define the relationship. Indicate place(s) of performance:

- State if performance was in multiple locations. If so, specify locations.

- State if performance was CONUS, OCONUS or both, and provide details.

- State if performance serviced state or federal Government, and provide details.

- State if performance serviced the Department of Defense, and provide details.

C. Contracting Agency/Customer Points of Contact: (For Government or non-government contracts provide current information on all individuals).

D. Explain how your experience and the experience of the contract references provided for your teaming partners, joint ventures, major or critical subcontractors is relevant IAW the relevancy criteria provided at M-4.

G. IAW FAR 15.305(a)(2)(iii), relevant experience from key personnel may be evaluated. If you wish to include the past performance of individual key personnel, include names of key personnel and their contractual roles in those acquisitions. If relying on experience of key personnel, clearly explain “whose” past performance, and “how” the past performance is relevant to the proposed effort. If you are relying on past performance of key personnel, explain how you will ensure the same experience and qualification levels will be met if a substitution is required.

ATTACHMENT 2

PAST PERFORMANCE QUESTIONNAIRE (PPQ)

The Government may use the attached PPQ as a tool for conducting Past Performance telephonic or e-mail interviews. In the event a PPQ is used, it will be treated as source selection information IAW FAR Part 2.101 and 3.104. Offerors shall not complete and submit any PPQ. Any PPQs submitted by Offerors will not be considered as part of the evaluation.

SECTION 1: CONTRACT IDENTIFICATION

1. Contractor

1. Contractor CAGE Code

1. Role (check): Prime Subcontractor Teaming Partner Joint Venture Partner

Other (specify) If subcontractor, partner, or other, who is the Prime?

1. Prime Contract Task Order

Note: If the referenced contract is an overarching ID/IQ or BPA, the Government will not assess performance on the individual underlying task orders, call orders, etc. If the Offeror would like assessment of the task order or call order, the Offeror shall submit that as a separate reference.

1. Contract Type

1. Period of Performance

1. Place(s) of Performance (CONUS, OCONUS)

1. Annual Contract/Task Order $ Value

1. Description of Service(s) provided (Provide details on type of work, locations worked, and organizations serviced, to include Department of Defense, Government, or commercial work).

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

1. Customer or Agency Name

1. Customer or Agency Description

SECTION 3: EVALUATOR IDENTIFICATION

A. Name B. Title

C. Phone/Fax D. E-mail

E. Years worked on Subject Contract

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

Please provide detailed narrative comments to support your ratings. At a minimum, please discuss each response for which you indicated E (Exceptional), M (Marginal) or U (Unsatisfactory) in response to the questions below (use additional sheets, if necessary).

Ability of Contractor to provide safe, reliable aircrew operations and/or aircraft maintenance services to meet and/or exceed service metrics/specifications of the contract; provide timely proposals; respond to short-notice requirements; provide and adhere to quality control/management plan (when required). Ability of contractor to identify and/or respond to identified quality discrepancies with thorough root-cause analysis and effective remedies

Explanation:_________________________________________________________________________________

Ability of Contractor to provide personnel, aircraft, equipment, and/or component readiness to support requirements in accordance with prescribed timelines. Ability to provide deliverables and reports required by the contract on time

Ability of Contractor to: provide and project accurate contract cost estimates involving new work requirements and cost reimbursables; track and control costs; meet and perform within negotiated costs; provide current, accurate and complete invoices/billing; submit cost reporting information in a timely manner; document annual costs; meet cost/price performance targets and contingencies (i.e., changes, claims, request for equitable adjustments, request for proposals, etc.). Ability of contractor to develop/implement innovative initiatives resulting in aircrew operations and/or aircraft maintenance cost savings/cost avoidance

Ability of Contractor to: maintain effective relationship between key Contractor personnel and key Government personnel; manage, resolve problems, and respond to and/or integrate changes in mission-related requirements; respond and act on customer feedback

Ability of Contractor to: attract, recruit, hire, train and retain qualified management and technical personnel to accomplish PWS requirements; manage subcontractors to include identification and resolution of subcontractor problems; ensure continuation of services during personnel absences or vacancies; replace/fill vacancies within timeframe specified; maintain training/certification currency; maintain a work environment with incentives for employee performance and innovation

Ability of Contractor to: implement approaches/innovations to decrease tasking/execution response times for new operational requirements; comply with foreign government requirements for contractor personnel to include country entry/exit requirements, work visas/permits, residency permits, etc.; demonstrate effective management approach for maintaining capability to support combat line requirements

Ability of Contractor to: obtain appropriate company and personnel security clearances in a timely manner; ensure personnel comply with applicable security requirements; safeguard classified materials

Ability of Contractor to: comply with requirements of FAR 52.219-8, Utilization of Small Business Concerns and FAR 52.219-9, Small Business Subcontracting Plan (Large Businesses only); meet small business subcontracting goals as stated in the contract (Large Businesses only); and commitment of contractor to use small business firms identified in their proposal post award.

Ability of contractor to: meet transition milestones while assuming full performance responsibility from the incumbent contractor and ensuring continuity; to attract, recruit, hire, train, and provide qualified management, and key and technical personnel during the transition period to accomplish mission requirements

SECTION 5: NARRATIVE SUMMARY

A. Was this contract partially or completely terminated for default or convenience or are there any pending terminations? (Place an “X” by all that apply.)

Yes No Default Convenience Pending Terminations

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.).

B. Would you have any reservations about having this contractor perform again on one of your critical and demanding programs?

Evaluator’s Signature Date

Evaluator’s Name