ASID_QA__20180828_USG_Responses.pdf

[Type here] Delivery Order or Task Order 80XX Question Template [Type here]

No

REFERENCE

(PWS, TO RFP,

CLIN

Structure, etc.)

COMMENT/QUESTION GOVERNMENT RESPONSE

PWS Para 2.3 and 3.2

PWS Para 2.3 and 3.2 states the requirement includes "networking" of 8 ASIDs. Contractor's interpretation of networking is to physically connect equipment to the network and configure the appropriate IPs so equipment is associated to the network. Is there an additional requirement for the ASIDs to exchange data or for the 7 regions' data to be automatically replicated to the ASID at the headquarters in Mexico City?

Typically, the customer requires data be replicated from lower to high echelon databases. Developing and installing a replication schema is a significantly more complex task than networking and requires software engineering.

ASID servers need to exchange data between the seven (7) regions and replicate to the Headquarters and the COOP location. PWS language is updated in Paragraph 3.2.

2 PWS Para 3.4.1

PWS Para 3.4.1 states that telephone technical support should start on the first business day after completion of the ASID Administrator Course.

However, SF 1449 page 4 item number 0003 states a quantity of 12 months of telephone support. The contractor assumption is that since 8 ASIDs are already delivered, the customer will need telephone support starting at contract award thru the POP (12 months). Can the government clarify if telephone support is needed for 12 months?

Twelve months telephone technical support is required, as soon as the contract is awarded. There are students that have previously attended the ASID Train the Trainer Course and the ASID Administrator’s Courses. PWS language is updated in Paragraph 3.4.1.

3 PWS Para 3.2 PWS Para 3.2 states the contractor will perform "a" site survey. Can the government clarify if the contractor is supposed to conduct a single site survey or one per region for a total of 6 site surveys?

Site Surveys need to be conducted at each location. The USG will provide a technical representative for each site survey. PWS language is updated in Paragraph 3.2.

4 PWS para 6.5

The PWS provides no direction on what to do with the ASID COOP server equipment listed in PWS para 6.5 contractor furnished equipment lines 5-7.

The contractor's assumption is we should build an ASID system to serve a COOP Server and install it at a location in Mexico. Can the government provide specific requirements for configuration and delivery of the ASID COOP server?

The Contractor shall install and configure COOP server to be on-line and receive 100% of data from the seven (7) regions and Headquarter locations.

The COOP server shall not be located at the same Mexico facility as the primary ASID. PWS language is updated in Paragraph 6.5.1.

5 PWS Para 3.4.3;

3.4.4

PWS Para 3.4.3 states 1700 hours of "database changes" and 3.4.4 states 200 hours of to improve CELLEX ingestion. This a total of 1900 hours but on the SF 1449 page 4 item number 0004 the hours quantity is only 1700 hrs. Should hours quantity be 1900 or is 1700 correct?

The total requirement is for 1900 hours. This includes the 1700 hours of "database changes" and 200 hours of to improve CELLEX ingestion. PWS language is updated in Paragraph 3.4.3.

6 PWS Para 3.4.5

The Contractor is unsure which CLIN to include PWS Para 3.4.5 Maintenance Renewal fee. Can the government clarify which CLIN to include Maintenance Renewal Fee?

Recommend that a separate CLIN of SUBCLIN be identified for the Maintenance Renewal Fee.

[Type here] Delivery Order or Task Order 80XX Question Template [Type here]

No

REFERENCE

(PWS, TO RFP,

CLIN

Structure, etc.)

COMMENT/QUESTION GOVERNMENT RESPONSE