ASID_II_PWS_01082018.pdf

PERFORMANCE WORK STATEMENT (PWS)

U.S. NORTHERN COMMAND ALL SOURCE INTELLIGENCE DATABASE (ASID)

FOR THE GOVERNMENT OF MEXICO (GOM)

1 August 2018

1.0 MISSION OBJECTIVE.

The Department of Defense (DoD) as the single lead agency for detection and monitoring of aerial and maritime transit of illicit drugs into the United States and an important contributor to national efforts to counter transnational organized crime, conducts operations and activities to disrupt and degrade national security threats posed by drug trafficking, piracy, transnational organized crime, and threat finance networks reasonably related to illicit drug trafficking activities. The DoD Counter Narcotics (CN) mission targets terrorist groups worldwide that use narcotics trafficking and other organized crime to support terrorist activities by deploying CN assets and/or assets resourced with CN funding, in cooperation with DoD, law enforcement, other government agencies, and foreign governments, to regions where these targeted organizations benefit from illicit drug revenue or use drug smuggling systems. Through its Combatant Commands (COCOMs), Military Departments, and Defense Agencies, DoD provides unique military platforms, personnel, systems, and capabilities that support federal law enforcement agencies, foreign governments, and foreign law enforcement involved in CN missions.

2.1 SCOPE.

2.2 Background

United States Northern Command (USNORTHCOM), Security Cooperation Program provides homeland defense and supports United States Government (USG) regional counter narcotics partner, and the Government of Mexico (GOM). USNORTHCOM’s Security Cooperation Program supports this partnership by building an intelligence capacity within North and Central America to combat Transnational Criminal Organizations threats.

2.3 Task Order Objective

The objective of this requirement is to provide the installation of six (6) ASIDs at six (6) Secretaría de Marina – Armada de Mexico (SEMAR) Naval Regions (REGINAS), and the configuration, networking, and sustainment of eight (8) ASIDs at eight (8)(SEMAR) locations. This effort requires the Contractor to provide technical training courses. .

3.1 PERFORMANCE REQUIREMENTS.

3.2 The Contractor shall install six (6) ASIDs as well as configure and network existing eight (8) ASIDs. The contractor shall install, configure and network the ASIDs at seven (7) REGINAS designated by SEMAR (Mexican Navy) on military installations throughout Mexico and the one (1) headquarters location in Mexico City, Mexico. The contractor shall configure and network one (1) ASID already installed and located at SEMAR’s 4th REGINA, located in Guaymas, Sonora. Prior to installation, the contractor will deliver server racks and associated hardware to SEMAR. After the completion of the installation of server racks, the contractor shall perform a site-survey to verify the installation environment, confirm equipment specifications and system networking capability. After the site survey, the installation, configuration and networking will occur over a three (3) day period.

The specific dates will be provided and coordinated between United States Army North (USARNORTH), SEMAR and the contractor.

3.2.1 Each ASID will consist of the database installed on a primary rack mounted server, a secondary server in the same rack to replicate data backup and recovery in support of a Continuity of Operations Plan (COOP).

3.2.1.1 The Contractor shall integrate and network Biometrics Capabilities. Interoperability with GOM directed analytical products and with GOM Military, Law Enforcement, Interagency and US DoD and Interagency biometric databases. Has the ability to communicate via pushing biometric data from a Common Biometric (COGENT) Server.

3.2.1.2 The Contractor shall integrate and network Cellular Exploitation (CELLEX) Capabilities.

Capabilities include collecting CELLEX related data (call events, contacts, and SMS) from CELLEX exploitation devices into the Regional, local CELLEX database. Interoperability with GOM directed analytical products and with GOM Military, Law Enforcement, Interagency and US DoD and Interagency CELLEX databases.

3.2.1.3 The Contractor shall integrate and network Document and Media Exploitation (DOMEX) Capabilities. Capabilities includes collecting DOMEX related data (multimedia files, scanned images, etc.) from CELLEX and DOMEX exploitation devices into the Regional, local DOMEX database. Interoperability with GOM directed analytical products and with GOM Military, Law Enforcement, Interagency and US DoD and Interagency DOMEX databases.

3.2.1.4 The Contractor shall integrate and network Significant Activity (SIGACT) capabilities.

Capabilities includes collecting SIGACT reports from local SIGACT database. Interoperability with GOM directed analytical products and with GOM Military, Law Enforcement, Interagency and US DOD and Interagency SIGACT databases

3.2.1.5 The Contractor shall integrate and network Mapping Database capabilities. Capabilities includes collecting mapping from local mapping database. Interoperability with GOM directed analytical products and with GOM Military, Law Enforcement, Interagency and US DOD and Interagency Imagery Database.

3.2.1.6 The contractor shall connect the ASID Database to existing GOM provided 3M Cogent Biometrics servers. The contractor shall configure the ASID servers to accept biometrics data files from the 3M Cogent Biometrics. The ASID server will be configured to accept a one-way push of files from the 3M Cogent Biometrics server. The contractor shall be responsible for any necessary technical support to facilitate data transfer.

3.2.1.7 The server shall be built in Latin American Spanish language.

3.3 The contractor shall provide technical training classes following server installation, configuration and networking. The training courses will occur over a three week period; one week for set-up and two weeks for training. The specific dates will be provided and coordinated by USARNORTH and SEMAR.

3.3.1 ASID Train the Trainer Operator Course.

3.3.1.1 The Contractor shall provide one ASID train the trainer operator’s course during the base year and one each option year of the contract. Training will be provided for up to twenty (20) Mexican Military students, the training duration shall be forty (40) hours and will occur in a GOM provided facility in Mexico.

3.3.1.2 Training shall focus on database operation and include tasks necessary for the operators to use the database (T-REX software server and client) and manage entities in the Intelligence Monitoring, Pattern Analysis and Collection Toolkit (IMPACT™) database (primary remove erroneous data ingested by T-REX). The training material shall include a Plan of Instruction and Course Material to support a train the trainer methodology.

3.3.1.3 Training material shall be presented and printed in Latin American Spanish. The course shall be taught by professionals skilled in ASID and IMPACT™, with the ability to communicate with Mexican Military students in Latin American Spanish and USG representatives in English.

3.3.2 ASID Train the Trainer Administrator’s Course.

3.2.2.1 The contractor shall provide ASID train the trainer administrator training during the base year and one each option year of the contract. Training will be provided for up to twenty (20) Mexican Military students, the training duration shall be forty (40) hours and will occur in a GOM provided facility in Mexico.

3.2.2.2 Training shall focus on database administration and include all tasks necessary to install, network, maintain, and trouble shoot databases. The training material shall include a Plan of Instruction and Course Material to support a train the trainer methodology.

3.3.2.3 Training material shall be presented and printed in Latin American Spanish. The course shall be taught by professionals, skilled in ASID and IMPACT™, with the ability to communicate with Mexican Military students in Latin American Spanish and USG representatives in English.

3.3.3 The contractor shall provide a plan of instruction in English to the USG for coordination, 60 calendar days prior to the training. After the USG provides coordination on the POIs, the contractor shall translate the POIs into Latin American Spanish. A copy of the Latin American Spanish POIs and student material shall be provided to each student on the first day of training.

3.4 ASID Sustainment.

3.4.1 The contractor shall provide telephone technical support, in Spanish, during business hours beginning on the first business day after completion of the ASID Administrator’s Course and shall continue through the end of the base period. Telephone technical support shall continue during the option years of the contract. Telephone support shall be in Spanish, during business hours to any Mexican Military student who has completed the ASID Train the Trainer Course and the ASID Administrator’s Course.

3.4.2 The contractor shall provide on-site technical support, to include short notice technical support in Mexico no earlier than completion of training. The on-site support shall be utilized only in the event that telephone technical support cannot resolve system issues and upon USG approval. When an on-site support visit is requested, the contractor shall travel within 72-hours and anticipate the trip duration to be five (5) business days. The contractor shall provide up to four (4) on-site technical support visits during the base period and up to six (6) on-site technical support visits during the option years. During the option year of the contract, USG may request up to six (6) on-site visits for any fully configured and installed ASID.

3.4.3 The contractor shall provide database changes. The contractor shall provide up to approximately 1700 hours of minor adjustments and improvements to the ASID based on user feedback. Minor changes are defined as changes that do not requires system level testing or changes to system architecture. The contractor shall provide up to approximately 1700 hours of engineering services to support minor adjustments and improvements.

3.4.3.1 All sustainment support service provided IAW Section 3.3.1, 3.3.2 and & 3.3.3 shall be for all installed ASIDs installed and all students trained.

3.4.4 The contractor shall coordinate with the IMPACT™ software vendor to improve the ingestion of Cellular Exploitation data files through T-REX software with emphasis on extracted telephone information (including received calls/texts, placed calls/texts, address are easily viewable) and searchable by the analyst. The contractor shall provide 200 hours of coordination efforts with IMPACT™.

3.4.5 The contractor shall provide T-REX maintenance. Maintenance renewal fee of 20% to preserve the customers’ licenses and insure T-REX software continues to operate when third-party vendors update operating systems, antivirus, and application software. The contractor shall at a minimum provide quarterly software update that provides patches and upgrades to the T-REX servers.

4.0 DATA DELIVERABLES. The Contractor shall provide the following data deliverables:

Name Frequency Date of First Submission

Date of Subsequent Submissions

PWS

Reference

Status Meetings

May be requested by the contractor or the

USG

As required; meeting minutes are due 5 business days after the meeting

As required 4.1

Plan of Instruction

Once Electronically 60 calendar days prior to training.

Update, if required, following USG review and contractor collaboration.

4.2

Course Material Once Physical documents are due concurrent with i i

Not applicable 4.2

Student Course Certificates

Once Physical documents shall be presented to students upon course

No applicable 4.3

After Action Review

Once 5 business days after course completion

Not applicable 4.4

Export Paperwork

Once 45 calendar days prior to equipment delivery

Not applicable 6.4

Warranty Information

Once 45 calendar days prior to equipment delivery

Not applicable 6.3

DD250s (Draft)

Once 45 calendar days prior to equipment delivery

Not applicable 7.1.4

Master Schedule As needed 30 calendar days after award

As updated 4.5

*Unless otherwise stated, deliverables shall be submitted electronically (Microsoft Office, i.e. Word, Excel, PowerPoint, etc.) to the CO, PM, COR, AMIC Acquisition Org Email (amic.pmt.acq@us.af.mil). When sending Microsoft Access, Visio, or Project files, also submit an Adobe PDF version. If a due date falls on a weekend or holiday, the deliverable shall be due on the next business day.

4.1 Status Meetings. Participate in one hour weekly status meetings as scheduled by USG or the contractor and deliver meeting minutes five (5) business days after the meeting. Status meeting shall be via teleconference and may include charts that address current status of the effort; to include but not limited to technical/management review, anticipated risks/risk mitigations, training delivery status, deliverable due dates, etc.

4.2 Plan of Instruction and Course Material. Provide POIs 60 calendar days prior to the training event in English, for USG coordination. Once the POI is approved by the USG, the POI shall be translated to Latin American Spanish. The Latin American Spanish Course Material shall be provided to each student on the first day of training.

4.3 Student Course Certificates. Provide each student with an individualized certificate in Latin American Spanish. The certificate shall be presented on the last day of training.

4.4 After Action Review. Deliver an After Action Review report no later than five (5) business days after the installations and/or course completion. The report shall contain: date of mailto:amic.pmt.acq@us.af.mil installation/training, instruction location, training type, training overview, training participants, summary, discoveries, corrective actions, action items, observations, and any concerns.

4.5 Master Schedule. The contractor shall provide a final Master Schedule for Government approval within 30 calendar days after award. The schedule shall cover all phases of the project from kick off to close out. The Master Schedule shall include; but not limited to, timeline with sufficient milestones for course material development; documentation development/deliverables; hiring, training, and mobilizing instructors to accomplish all requirements within the allotted period of performance and course execution events.

The contractor shall update the Master Schedule and submit for Government approval within ten (10) calendar days, in the event there are any changes or delays regarding the timeline for training or milestones for deliverables.

5.0 SECURITY REQUIREMENTS. All work performed under this PWS shall be unclassified.

6.0 OTHER PERFORMANCE REQUIREMENTS.

6.1. Kick-off Meeting. The Contractor shall conduct a joint USG and Contractor kick-off meeting to review contract PWS requirements within five (5) business days after contract award. The kick-off meeting may be conducted by a conference call.

6.2 Enterprise Contractor Manpower Reporting Application (ECMRA). The Contractor shall report all Contractor labor hours (including Sub-Contractor labor ours) required for the performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported at any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the ECMRA help desk.

6.3 Warranties. The Contractor shall ensure standard original equipment manufacturer (OEM) warranties for items procured are transferrable to the country of delivery and properly captured on an itemized warranty inventory listing to include the following information; manufacturer name, warranty contact telephone numbers that are accessible from the delivery location, length of the standard warranty, and warranty end date. This information shall be provided to the Government 45 calendar days prior to the approved delivery date.

6.4 Export Control/Compliance. The Contractor shall also be responsible for all aspects of export compliance IAW the Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and Arms Export Control Act. The Contractor shall register with the Directorate of Defense Trade Controls (DDTC) and obtain all required licensing and licensing agreements for all items exported that are included on the US Munitions List (USML). The Contractor shall ensure the proper forms and documentation are used and accurate prior to the export of all material and technology identified in this task order. Designated ITAR controlled articles shall be controlled by the Contractor and marked at the vendor level and shipped to the POD with all documentation ready for http://www.ecmra.mil/

USG review. Additionally, the Contractor’s schedule shall plan for 60 calendar days for completion of the required end user signatures on ITAR-required documentation. The Contractor shall submit all ITAR documentation to the USG for review 45 calendar days prior to shipment to the POD. Failure to comply with export control laws can result in substantial penalties, both civil and criminal. In addition, the Contractor shall be responsible for satisfying all foreign nations import requirements.

6.5 Contractor Furnished Equipment (CFE). The contractor shall provide the following equipment (CFE) to facilitate the installation and networking requirements of the ASID systems:

Item Description QTY 1 HPE 642 1075MM 42U Pallet Rack or Equivalent 7 2 HPE Power Distribution Expansion Module 14 3 APC Smart UPS X 3000VA Rack Tower LCD100-127V or Equivalent 14 4 Leviton-20AMP 125 Volt NEMA L5-20R 21 5 Servers for ASID COOP site:

- Dell PowerEdge R730 or Equivalent 2

6 Hard drives- ASID COOP Server

- Dell 2TB 7.2K RPM NLSAS 512n 3.5in Hot-plug Hard Drive,CusKit or Equivalent

Software- COOP Server Software:

Microsoft SQL Server 2017 Standard - License - 2 cores - Open License Linux, Win - Single Language

- 2 x Microsoft Windows Server 2016 Standard - License - 16 cores - Open License - Single Language

- 3 x Microsoft SQL Server 2017 Standard - License - 1 server - MOLP: Open Business -Linux, Win - Single Language

- 10 x Microsoft SQL Server 2017 - License - 1 user CAL - MOLP: Open Business – Linux Win - Single Language -3 x VMware vSphere Essentials Kit for 3 hosts (Max 2 processors per host) + Subscription for 1 Year

Note: SEMAR personnel will set-up and configure equipment items 1, 2, 3, and 4 at each location in support of ASID installation.

7.1 Delivery Requirements.

7.1.1 Point(s) of Delivery (POD) / Points of Contact (POC)

7.1.1.1 Deliver all SEMAR equipment to the SEMAR freight forwarder at: Ramirez Distribution Services, Inc.

501 NAFTA Blvd Parque Industrial Milo Laredo, Texas 78045 Tel. 956-726-8940; FAX 956-726-9040 Contact: Mr. Romero Ramirez / Mr. Javier Hernandez

Email: homeror@rgserviciosaduanales.com or Javier@rgserviciosaduanales.com

7.1.2 All POCs will be provided at contract kick-off.

7.1.3 Free on Board (FOB) Destination / Customs Clearance. Final delivery of equipment and material shall be FOB Destination.

7.1.4 Government Acceptance

The Contractor shall travel to the delivery location and conduct equipment turnover. The Contractor shall provide a completed DD Form 250, Material Inspection and Receiving Report for final transfer to the Government. The Contractor shall submit draft DD Form 250’s to the Government 45 calendar days prior to T/O delivery.

8.1 SERVICES SUMMARY (SS). The SS lists performance requirements for the required services the USG will surveil. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the USG under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”.

TABLE 1 – SERVICES SUMMARY

Performance

Objective

PWS

Paragraph Performance Threshold Method of Surveillance

Training 3.3.1 3.3.3.2

Performance is acceptable when:

a) POIs and Course Material are received within required timelines.

b) All training is completed per the PWS.

c) Training meets all required topics and instructional requirements.

d) Problems related to training encountered are minor and resolved in a satisfactory manner.

e) No more than 2 customer complaints per class; complaints must be assessed as valid by USG.

USG may complete a baseline assessment of first training course against POIs to verify contractor compliance to PWS training requirements.

Verification may include

USG/USG

representative’s physically attending class

& ARNORTH

Coordinator feedback.

COR reviews POIs and Course Material to validate training requirements have been met.

Maintain Instructor(s) skilled on

IMPACT™

and ASID Products

3.3.1.3

3.3.2.3 Performance is acceptable when:

a) Qualified personnel perform training courses, unless previously negotiated by the Contracting Officer with no vacancies occurring during training.

b) Qualified personnel perform Field Support Representative (FSR) duties, unless previously negotiated by the Contracting Officer with no vacancies occurring during FSR Field Support.

COR, PM, and/or ARNORTH Coordinator shall observe all training event to validate training performance occurred as set forth in paragraph 3.3 & 3.6 of the PWS.

Develop and Submit

Deliverables

4.0 Performance is acceptable when:

a) 100% of deliverable requirements are met with no more than one late or rejected deliverable per course.

b) Critical Information on CDRL is Accurate.

The COR/PR will review deliverable items and validates deliverables are timely, accurate, and complete.

Installation and Configuration

3.2 Performance is acceptable when:

a) functional ASIDs following installation, configuration and networking

Verification may include

USG/USG

representative’s physically attending class

& ARNORTH

Coordinator feedback.

ASID

Sustainment 3.4 Performance is acceptable when:

a) sustainment service is provided Verification may include

USG/USG

representative’s physically attending class

& ARNORTH

Coordinator feedback.

8.2 Right to Surveil. The USG reserves the right to surveil all services and requirements in this PWS to determine whether the Contractor is meeting performance objectives and goals.

8.2.1 Major Non-conformance: A nonconformance that adversely impacts (or has the potential to) mission, safety of personnel and/or equipment, environment, performance (quality), schedule (delivery), and/or cost. The Contracting Officer will communicate major non-conformances to the

Contractor on a Corrective Action Request (CAR) with a suspense date for the Contractor’s corrective and preventive action plan. Instructions for the Contractor’s corrective and preventive action plan requirements will be contained in the CAR.

8.2.2 Minor Non-conformance: A minor non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. Minor non-conformances are communicated through notices. First notices are issued for any identified minor nonconformance, second notices are issued for repeat minor non-conformances or failing to correct minor non-conformances within a reasonable amount of time. A formal corrective action plan is not required for notices unless dictated by the Contractor’s quality management system.

9.1 TEMPORARY DUTY (TDY) TRAVEL. The Contractor shall perform TDY travel, as required in performance of this effort. The specific area of travel is Mexico City, Mexico. When traveling outside the continental US (OCONUS), Contractor personnel will have in possession all documents necessary for foreign travel and in accordance with the U.S. Department of State website.

9.2 The Contractor shall ensure all employees meet country clearance requirements no later than two

(2) weeks prior to each course occurring in Mexico. The USG will provide country clearance requirements during the contract kickoff meeting.

9.3 All personnel performing duties Outside the Continental United States (OCONUS) shall be included in and insured with a policy covering Defense Base Act (DBA) requirements. DBA insurance for all personnel performing work OCONUS under this contract is required.

9.4 No later than two (2) weeks prior to training, the Contractor shall provide the USG with the full name of the instructor(s). The USG will coordinate with the US Embassy and GOM to ensure Contractor personnel have access to the GOM training location.

9.5 No later than thirty (30) calendar days prior to training being conducted in Mexico, the Contractor shall provide to the USG the requirements of the classroom and equipment (e.g., audio visual requirements, local area network and individual computer specifications; i.e., version of software on laptops, other software requirement in support of instruction and labs) that will be provided as GFE to support the course.

9.6 No later than thirty (30) calendar days prior to training, the contractor shall provide the USG with a list of contractor furnished training equipment or aids that will be brought into Mexico for training use. The list shall include: item description, quantity, make, model, and serial number.

While it is not mandatory, photographs of the equipment have proven to be helpful. This list is required for USG coordination with the U.S. Embassy and Mexican Customs to facilitate customs clearance processes.

10.0 WORK HOURS AND LOCATION. Installation, networking and training shall be conducted OCONUS at a GOM facility in Mexico. The Contractor shall provide the appropriate labor hours to accommodate training consistent with the duration prescribed in this PWS.

11.1 GOVERNMENT FURNISHED INFORMATION (GFI), SERVICES (GFS), AND

EQUIPMENT (GFE). The DoD and the Department of State, United States Embassy, Office of Defense Coordination (ODC), in coordination with the GOM, will:

11.2 Ensure all Mexican Military trainees are vetted in accordance with Public Law 113-76, Section 8057 (Leahy Vetting). A USG representative will be responsible for student vetting and will provide the Contractor with a list of students authorized to receive training prior to the start of training.

11.3 The Office of Defense Coordination (ODC), in coordination with the GOM, will:

11.3.1 The ODC will provide GOM owned IMPACT™ software and 3M Cogent server information for configuration purposes.

11.3.2 The ODC will ensure Contractor personnel have access to required GOM training locations.

11.3.3 The ODC will provide the contractor with a list of hotels for contractor personnel to stay.

These hotels have had risk assessments conducted by the US Embassy, USNORTHCOM, and USARNORTH. Prior to finalizing lodging arrangement, the contractor shall validate the list for currency as the list and risk assessments are routinely updated.

11.3.4 The ODC will provide the contractor with a list of approved taxis to use for transportation to and from the airport and lodging; the contractor shall be responsible for this transportation expense. The USG will provide transportation to and from the hotel and the training site; the contractor is not responsible for this transportation expense.

11.3.5 The ODC will provide at least one (1) coordinator during training while in Mexico. This person will be the primary point of coordination between the trainers, the Office of Defense Coordination, and the Mexican military services.

11.3.6 The ODC will provide a required Regional Security Officer (RSO) brief that all US personnel must read and sign and return to the RSO as part of the pre-deployment process. After entering Mexico a US Army Northern Command Coordinator will provide an updated security brief.

11.3.7 The ODC will provide the physical address of the training site and training dates to the Contractor no later than 30 calendar days prior to commencement of the training courses. The training courses will be conducted on a Mexican military installation. The Government cannot provide specific training dates due to the lead time associated with awaiting Leahy vetting. Leahy vetting is a USG responsibility.

11.3.9 The ODC will provide laptops at SEMAR sites in support of the installation. The GOM will provide the training classroom. If the contractor has specific classroom requirements (projector, white boards, etc.) please provide classroom set-up preferences NLT ninety (90) calendar days prior to the training start date.