Attachment_I_-_FA4890-16-R-8008_PWS_15_Apr_16_(Amendment_1).pdf

PERFORMANCE WORK STATEMENT (PWS)

NORTHCOM MEXICAN MILITARY INTERVIEWING COURSES

FA4890-16-R-8008

15 April 2016

AMENDMENT 1 Page 1 of 16

1.0 MISSION OBJECTIVE.

The Department of Defense (DoD) as the single lead agency for detection and monitoring of aerial and maritime transit of illicit drugs into the United States and an important contributor to national efforts to counter transnational organized crime, conducts operations and activities to disrupt and degrade national security threats posed by drug trafficking, piracy, transnational organized crime, and threat finance networks reasonably related to illicit drug trafficking activities. The DoD supports Government agencies and Departments, and partner nations’ anti-trafficking and counter threat finance efforts worldwide.

The DoD counternarcotics (CN) mission targets terrorist groups worldwide that use narcotics trafficking and other organized crime to support terrorist activities by deploying CN assets and/or assets resourced with CN funding, in cooperation with DoD, law enforcement, other government agencies, and foreign governments, to regions where these targeted organizations benefit from illicit drug revenue or use drug smuggling systems. Through its Combatant Commands (COCOMs), Military

Departments, and Defense Agencies, DoD provides unique military platforms, personnel, systems, and capabilities that support federal law enforcement agencies, foreign governments, and foreign law enforcement involved in CN missions.

2.0 SCOPE.

2.1 Objective:

The objective of this Performance Work Statement (PWS) is to provide Interviewing technique courses to the Mexican Army (SEDENA) and Mexican Navy (SEMAR) in support of theater security cooperation activities throughout the U.S. Northern Command (USNORTHCOM) area of operations.

2.2 Scope of Interviewing Training:

Training will consist of professional, non-coercive, and non-physical law enforcement interviewing techniques. It will be the same course material and methods used by military and law enforcement professionals in the United States. The training will focus on non-physical interviewing and questioning techniques and best practices that are consistent with the highest standards of professionalism and regard for human rights. The training will cover interview and questioning techniques that are in accordance with international law and which avoid the use of force, or threats of the use of force, and which respect the rights and dignity of the individuals being interviewed or questioned.

3.0 PERFORMANCE REQUIREMENTS

3.1 Base Requirement – The contractor shall provide two (2) DoD Instruction (DoDI)

3305.12 approved Interviewing Techniques courses to the Mexican Military in Mexico City, Excerpts from Department of Defense Counternarcotics & Global Threats Strategy, April 27, 2011.

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Mexico. Required Course levels are Intermediate and Advanced. This effort shall result in students having demonstrated proficiency in the training curriculum outline in the base requirement with the specified course lengths.

3.1.1 The contractor shall provide all personnel, equipment, supplies, tools, materials, supervision, and other items and non-personal services necessary to perform the Interviewing

Techniques courses defined in this PWS except for those items specified as government furnished property and services provided in Section 7.0. Course instruction in the Latin

American Spanish language is preferred.

3.1.2 The courses will provide the students with skills and effective techniques to recognize signs of both deception and honesty in order to enhance their information gathering. The students will be able to incorporate these techniques when conducting interviews as part of their military investigative and intelligence duties.

3.1.3 The course overview topics shall include: United States DoD / United States Army (US

Army) approved Interviewing Techniques to include preparing for an interview. Training must enable the student to distinguish between interview techniques and to know when it is appropriate to use each. Students should learn how to select and establish environments conducive to interviewing as well as other factors that can affect the behavior of the subject and lead to a successful interview (obtaining relevant, accurate, truthful, factual information to answer stated intelligence requirements).

3.1.4 The intermediate course curriculum will provide tactics, techniques, procedures and tools to enable students using humane treatment at all times to conduct intelligence detainee debriefings, interviews or tactical questioning to obtain essential mission focused intelligence.

Training will include the steps of interviewing including preparing for the interview, assessing the subject, positive confrontation, positive confrontation, theme development, handling denials, overcoming objections, procurement and retention of the suspect's attention, handling suspect's passive mood, presenting the alternative question, having the suspect orally relate the details of the crime, and elements of oral and written statements. Training will include behavior symptom analysis, behavior analysis interview techniques, evaluating attitudes, evaluating nonverbal behavior, evaluating verbal behavior, and evaluating paralinguistic behavior, analyzing factual information, behavior provoking questions, baiting technique, employing investigative and hypothetical questions). The intermediate level training shall not exceed four (4) days in duration.

3.1.5 The advance course curriculum will build on the skills learned in the Intermediate level course. The course curriculum will identify techniques for the various stages of the interview process, to include the defiant, neutral and acceptance stages. The curriculum will also include how to identify the suspect’s needs that may have motivated his commission of the crime (real, impulse, esteem and lifestyle needs) that, in turn, need to be addressed during the interview process. The advanced level training shall not exceed four (4) days in duration.

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3.1.6 The contractor shall provide experienced qualified instructor(s) to train these courses. The instructor(s) shall have experience providing specialized training to US and Foreign Military

Intelligence, US and Foreign Military and Civilian Law Enforcement and Interagency personnel and be familiar with military terminology and basic military tactics. The instructor(s) shall have at least five (5) years of operational experience conducting interviews in support of intelligence, law enforcement, interagency and/or military missions; and at least three (3) years of experience training intelligence, law enforcement, interagency and/or military in US DoD / US Army approved interviewing techniques, including training foreign students. Knowledge and experience training Mexican students with an understanding of the Mexican Military socio-political and cultural environment is preferred. The instructor(s) shall be aware of the cultural differences in Mexico and shall be able to address the students’ questions in a professional manner during class and as well as practical exercises time.

3.1.7 The course training schedule and student roster shall be provided by the United States

Government (USG) no later than (NLT) 30-calendar days prior to course commencement. The training course shall not exceed forty (40) students.

3.1.8 The following dates are tentative training dates:

1 – 4 August, 2016 (Advanced Level Course)

15 – 19 August, 2016 (Intermediate Level Course)

3.2 Base Requirement – The contractor shall provide two (2) DoDI 3305.12 approved

Kinesic interview techniques courses to the Mexican Military in Mexico City, Mexico.

Required Course levels are Beginner, Intermediate, and Advanced. This effort shall result in students having demonstrated proficiency in the training curriculum outline in the base requirement with the specified course lengths.

3.2.1 The contractor shall provide all personnel, equipment, supplies, tools, materials supervision, and other items and non-personal services necessary to perform these courses as defined in this PWS except for those items specified as government furnished property and services provided in Section 7.0. Course instruction in the Latin American Spanish language is preferred.

3.2.2 The contractor’s program of instruction will provide training tools, information in target language, capabilities, tactics, techniques and procedures necessary to maximize the efficacy of the classes.

3.2.3 The courses will provide the students the skills to effectively identify interpretation of body language such as facial expressions, gestures, linguistics, body positioning and movements with the purpose of obtaining information and detecting deception.

3.2.4 The Beginner level training will provide students a solid foundation for understanding the process of Kinesics Interviewing, the ability to identify and interpret deceptions of subjects

AMENDMENT 1 Page 4 of 16 during interviews. Students will learn the history and process of kinesics, to understand how and why kinesics works. Student will learn how to identify behaviors that indicate guilt or confessional behaviors, interpret the body language of a subject, analyze instantly verbal reactions and physical reactions to concocting and delivering a lie, how the deception is perpetrated in the human mind, how to listen for cues in statements that are made and identify the deception in statements. Students will learn kinesics including approaches to obtaining non-verbal data from uncooperative subjects. In addition the program will instruct students how to completely analyze the body's reaction to stress and deception when the subject is being deceitful. After analysis and identification of fabricated information, the student will learn how to "attack" the lie itself and get to the truth in a manner that the subject cannot continue the lie, in a non-threatening manner. Students will be able to identify false statements in a simple interview setting without any overt tactics upon completion of this level. The Beginner level training shall not exceed five (5) days in duration.

3.2.5 The Intermediate level training will build on the skills learned in the Beginner level training. Students will learn how to use the narrative technique to obtain as much kinesthetic information as possible. Students will learn to identify the contradictions and inconsistencies in a subject’s story, to break down denial barriers in order to obtain the truth and critical intelligence.

Students will learn to identify trends and patterns of deceptions in an individual, and use this knowledge to obtain the truth. Students will learn to rapidly establish rapport with the subject and gain their trust. They will be able to quickly recognize behaviors that are consistent with criminal activity. They will be able to apply these skills to approach and glean information from subjects in public such as, airports, train depots, malls and other locations that could be highly targeted by criminal elements. At the conclusion of the training students will be able to conduct interviews against subjects using kinesics techniques to rapidly identify deceptions and falsehoods and obtain truthful, accurate, information to support military missions. The

Intermediate level training shall not exceed five (5) days in duration.

3.2.6 The Advanced level training will build on the skills learned in the Beginner and

Intermediate level courses. Students will be able to critically analyze verbal statements to identify deceptions and falsehoods. Advanced training will provide students with tools to go deeper into interviewing hardened criminals, as well as identifying specific traits of more difficult criminals. This program shall provide a solid base for students to look at the "unsolved" cases, as well as multiple offense cases (serial kidnappings, serial killings, human traffickers, smugglers). The Advanced level training shall not exceed five (5) days in duration.

3.2.7 The contractor shall provide experienced qualified instructor(s) to train these courses. The instructor(s) shall have experience providing specialized training to US and Foreign Military

Intelligence, US and Foreign Military and Civilian Law Enforcement and Interagency personnel and be familiar with military terminology and basic military tactics. The instructor(s) shall have at least five (5) years of operational experience conducting interviews using kinesics techniques in support of intelligence, law enforcement, interagency and/or military missions; and at least three (3) years of experience training intelligence, law enforcement, interagency and/or military in US DoD / US Army approved interviewing techniques, including training foreign students.

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Knowledge and experience training Mexican students with an understanding of the Mexican

Military socio-political and cultural environment is preferred. The instructor(s) shall be aware of the cultural differences in Mexico and shall be able to address the students’ questions in a professional manner during class and as well as practical exercises time. The instructor(s) shall be aware of the cultural differences in Mexico and shall be able to address the students’ questions in a professional manner during class and as well as practical exercises time.

3.2.8 The course training schedule and student roster shall be provided by the USG NLT 30-calendar days prior to course commencement. The training course shall not exceed forty (40) students.

3.2.9 The following dates are tentative training dates:

1 – 12 August, 2016 (Beginner and Intermediate Courses)

8 - 12 August, 2106 (Advanced Course)

3.3 Base Requirement – The contractor shall provide three (3) DoDI 3305.12 approved

Statement Analysis techniques courses to the Mexican Military in Mexico City, Mexico.

Required Course levels are Beginner, Intermediate, and Advanced. This effort shall result in students having demonstrated proficiency in techniques for analyzing words and statements used by individuals to determine accuracy of information, identify deception, recognized concealed and/or missing information, or whether a person is truthful in order to obtain critical information and intelligence to support military operations.

3.3.1 The contractor shall provide all personnel, equipment, supplies, tools, materials, supervision, and other items and non-personal services necessary to perform courses as defined in this PWS except for those items specified as government furnished property and services provided in Section 7.0. Course instruction in the Latin American Spanish language is preferred.

3.3.2 The contractor’s program of instruction will provide training tools, information, capabilities, tactics, techniques, and procedures necessary to maximize the efficacy of the classes.

3.3.3 The Beginner level training will provide students a solid foundation for understanding techniques for obtaining information and detecting deception by means of written and verbal communications. The contractor shall train students to enable them to obtain the maximum information from every interview. Students will learn how to extract vital information from oral or written statements given by suspects, witnesses, victims or informers. Students will learn to identify linguistic and written cues and gaps in subject’s testimony and statements, and use this information to ask effective follow-on questions to reveal discrepancies. Students will be able to apply these techniques when conducting interviews as part of their normal missions. The

Beginner level training shall not exceed four (4) days in duration.

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3.3.4 The Intermediate level training will build on skills learned during Beginner level training.

Students will learn how to extract the maximum information from written statements and how to use the subject’s own words to get more information than the subject initially intended. The student will learn how to get the subject to confess with dignity, preserving the subject’s integrity. Training will include practical exercises and workshops to enable students to demonstrate a thorough grasp of the training and techniques and their ability to apply them. The

Intermediate level training shall not exceed two (2) days in duration.

3.3.5 The Advanced level training will build on the skills learned in the Beginner and

Intermediate level training courses. The contractor shall provide hands-on scenarios for the students to demonstrate their interviewing knowledge gained in the Beginner and Intermediate level training. This course shall assist the student’s in perfecting their interviewing skills. The

Advanced level training shall not exceed two (2) days in duration.

3.3.6 The contractor shall provide instructor(s) to train these courses. The instructor(s) shall have experience providing specialized training to US and Foreign Military Intelligence, US and

Foreign Military and Civilian Law Enforcement and Interagency personnel and be familiar with military terminology and basic military tactics. The instructor(s) shall have at least five (5) years of operational experience conducting interviews using statement analysis techniques in support of intelligence, law enforcement, interagency and/or military missions; and at least three (3) years of experience training intelligence, law enforcement, interagency and/or military in US

DoD / US Army approved interviewing techniques, including training foreign students.

Knowledge and experience training Mexican students with an understanding of the Mexican

Military socio-political and cultural environment is preferred. The instructor(s) shall be aware of the cultural differences in Mexico and shall be able to address the students’ questions in a professional manner during class and as well as practical exercises time.

3.3.7 The course training schedule and student roster shall be provided by the USG NLT 30-calendar days prior to course commencement. The courses shall not exceed forty (40) students.

3.3.8 The following dates are tentative training dates:

15 - 16 August 2016 (Advanced Course)

22 – 24 August 2016 (Beginner Course)

25 - 26 August 2016 (Intermediate Course)

3.4 Base Year – Optional Courses

3.4.1 Optional Courses - Interviewing Techniques Course (CLIN TBD)

The contractor shall provide one (1) Interviewing Techniques courses at the Intermediate level

IAW the requirements defined in Section 3.1. The course shall be at the Intermediate level IAW the requirements defined in Section 3.1.4; tentative training dates are September (TBD) 2016.

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3.4.2 Optional Courses - Kinesic Interview Techniques Courses (CLIN TBD)

The contractor shall provide one (1) combined Kinesic interview techniques courses at the

Beginner and Intermediate level IAW the requirements defined in Section 3.2. The course shall be a combined Beginner/Intermediate course IAW the requirements defined in Section 3.2.4 and

3.2.5; tentative training dates are September (TBD) 2016.

3.4.3 Optional Courses - Statement Analysis Techniques Courses (CLIN TBD)

The contractor shall provide one (1) combined Statement Analysis Techniques courses at the

Basic and Intermediate level IAW the requirements defined in Section 3.3. The course shall be a combined Beginner and Intermediate courses as defined in Sections 3.3.3 and 3.3.4; tentative training dates are September (TBD) 2016.

3.5 Option Year One (OY1) –

3.5.1 Optional Courses - Interviewing Techniques Courses (CLIN TBD)

The contractor shall provide four (4) Interviewing Techniques courses at the Intermediate and

Advanced levels. Two courses IAW the requirements defined in Section 3.1.4 and two courses

IAW 3.1.5; tentative training dates are TBD 2017.

3.5.2 Optional Courses - Kinesic Interview Techniques Courses (CLIN TBD)

The contractor shall provide four (4) Kinesic interview techniques courses at the Beginner, Intermediate, and Advanced levels IAW the requirements defined in Section 3.2. Two courses shall be a combined Beginner/Intermediate course IAW the requirements defined in Section

3.2.4 and 3.2.5. Two course shall be Advanced courses define in Section 3.2.6; tentative training dates are TBD 2017.

3.5.3 Optional Courses - Statement Analysis Techniques Courses (CLIN TBD)

The contractor shall provide eight (8) Statement Analysis Techniques courses at the Basic, Intermediate and Advanced levels IAW the requirements defined in Section 3.3. Three (3) courses shall be Beginner courses as defined in Section 3.3.3. Threes (3) courses shall be

Intermediate courses as defined in Section 3.3.4. Two (2) courses shall be Advance courses as defined in Section 3.3.5. The tentative training dates are TBD 2017.

3.6 Option Year Two (OY2) –

3.6.1 Optional Course - Interviewing Techniques Courses (CLIN TBD)

The contractor shall provide four (4) Interviewing Techniques courses at the Intermediate and

Advanced levels. Two courses IAW the requirements defined in Section 3.1.4 and two courses

IAW 3.1.5; tentative training dates are TBD 2018.

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3.6.2 Optional Course - Kinesic Interview Techniques Courses (CLIN TBD)

The contractor shall provide four (4) Kinesic interview techniques courses at the Beginner, Intermediate, and Advanced levels IAW the requirements defined in Section 3.2. Two courses shall be a combined Beginner/Intermediate course IAW the requirements defined in Section

3.2.4 and 3.2.5. Two course shall be Advanced courses define in Section 3.2.6; tentative training dates are TBD 2018.

3.6.3 Optional Course– Statement Analysis Techniques Courses (CLIN TBD)

The contractor shall provide eight (8) Statement Analysis Techniques courses at the Basic, Intermediate and Advanced levels IAW the requirements defined in Section 3.3. Three (3) courses shall be Beginner courses as defined in Section 3.3.3. Threes (3) courses shall be

Intermediate courses as defined in Section 3.3.4. Two (2) courses shall be Advance courses as defined in Section 3.3.5. The tentative training dates are TBD 2018.

3.7 Option Year Three (OY3) –

3.7.1 Optional Course - Technique of Interviewing and Advanced Techniques Courses

(CLIN TBD)

The contractor shall provide four (4) Interviewing Techniques courses at the Intermediate and

Advanced levels. Two courses IAW the requirements defined in Section 3.1.4 and two courses

IAW 3.1.5 tentative training dates are TBD 2019.

3.7.2 Optional Course - Kinesic Interview Techniques Courses (CLIN TBD)

The contractor shall provide four (4) Kinesic interview and techniques courses at the Beginner, Intermediate, and Advanced levels IAW the requirements defined in Section 3.2. Two courses shall be a combined Beginner/Intermediate course IAW the requirements defined in Section

3.2.4 and 3.2.5. Two course shall be Advanced courses define in Section 3.2.6; tentative training dates are TBD 2019.

3.7.3 Optional Course - Statement Analysis Techniques Courses (CLIN TBD)

The contractor shall provide eight (8) Statement Analysis Techniques courses at the Basic, Intermediate and Advanced levels IAW the requirements defined in Section 3.3. Three (3) courses shall be Beginner courses as defined in Section 3.3.3. Threes (3) courses shall be

Intermediate courses as defined in Section 3.3.4. Two (2) courses shall be Advance courses as defined in Section 3.3.5. The tentative training dates are TBD 2019.

3.8 Option Year Four (OY4) –

3.8.1 Optional Course - Interviewing Techniques Courses (CLIN TBD)

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The contractor shall provide four (4) Interviewing Techniques courses at the Intermediate and

Advanced levels. Two courses IAW the requirements defined in Section 3.1.4 and two courses

IAW 3.1.5tentative training dates are TBD 2020.

3.8.2 Optional Course - Kinesic Interview Techniques Courses (CLIN TBD)

The contractor shall provide four (4) Kinesic interview techniques courses at the Beginner, Intermediate, and Advanced levels IAW the requirements defined in Section 3.2. Two courses shall be a combined Beginner/Intermediate course IAW the requirements defined in Section

3.2.4 and 3.2.5. Two course shall be Advanced courses define in Section 3.2.6; tentative training dates are TBD 2020.

3.8.3 Optional Course - Statement Analysis Techniques courses (CLIN TBD)

The contractor shall provide eight (8) Statement Analysis Techniques courses at the Basic, Intermediate and Advanced levels IAW the requirements defined in Section 3.3. Three (3) courses shall be Beginner courses as defined in Section 3.3.3. Threes (3) courses shall be

Intermediate courses as defined in Section 3.3.4. Two (2) courses shall be Advance courses as defined in Section 3.3.5. The tentative training dates TBD 2020.

4.0 OTHER PERFORMANCE REQUIREMENTS

4.1 Plan of Instruction (POI). POIs must have met the DoDI 3305.12 approval process.

Submit POIs for courses required in paragraphs 3.1 thru 3.3. The contractor shall provide the

POI, in English, for USG review and coordination not later than (NLT) 30-days prior to the first iteration of each course. The USG will provide feedback/concurrence NLT 3 business days after submission.

4.2 Course Material. Develop course material necessary to support required courses required in paragraphs 3.1 thru 3.3. The contractor will be responsible for translating all written course material into Latin American Spanish and providing a hard-copy copy in Latin American

Spanish to each student on the first day of training (not more than forty copies per class). The contractor shall also provide three (3) copies of the written course material in English. The

English copies will be provided to the in-country USG Coordinator. Please see Section 7.8 for

Government Furnished Service (GFS) options.

4.3 Graduation Certificate. The contractor will provide each student with a graduation certificate in Latin American Spanish upon successfully completing the course.

4.4 After Action Report. The contractor will provide one (1) written post-mission After Action

Review report to the US Government following each course provided. The report shall contain:

date of training, instruction location, training type, training overview, training participants, summary, discoveries, corrective actions, action items, observations, and any concerns. The

After Action Review shall be submitted no later than five (5) business dates after course completion.

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4.5 Pre-Training Coordination. The contractor will coordinate with the Program Manager

(PM)/ Contracting Officer Representative (COR) to ensure all applicable DoD and US Embassy

Mexico requirements to enter country are met. The contractor will coordinate with the PM/COR to ensure requirements of Leahy Act are completed prior to starting training. The contractor will coordinate with in-country US Government representative for movement to and from training location and access to Government of Mexico (GOM) military facilities for training. Leahy

Vetting is a USG responsibility.

4.6 Transportation Services. The contractor is responsible for transporting their own personnel from their home location to the designated hotel in Mexico City, Mexico to support training. The

USG will provide the contractor with a list of approved taxi companies. The contractor shall not be responsible for student lodging, meals, or transportation.

4.7 Meetings and Briefings. The contractor shall participate in meetings at the direction of the

CO. The contractor shall present and participate in technical discussions and shall inform, in a timely fashion, the PM/COR of any issues with contract execution and provide proposed solution(s). The contractor shall attend and participate in other meetings, as scheduled by the responsible Contracting Officer (CO), PM or COR.

4.8 Identification of Contractor Employees. The contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the

Company Name, Employee Name and a color photo of the employee. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. All contract personnel attending meetings or working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

4.9 Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR

Subpart 9.5. The contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

4.10 Enterprise Contractor Manpower Reporting Application (ECMRA). The Contractor shall report all Contractor labor hours (including Sub-Contractor labor hours) required for the performance of services provided under this contract via a secure data collection site. The

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Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through

September 30. While inputs may be reported at any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the

ECMRA help desk.

4.11 Service Summary (SS). The SS lists performance requirements for the required services the USG will surveil. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the USG under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”. The SS list for this PWS is at Attachment A.

4.11.1 Right to Surveil. The USG reserves the right to surveil all services and requirements called for in this PWS to determine whether the Contractor is meeting performance objectives and goals.

4.11.2 Major Non-conformance: A nonconformance that adversely impacts (or has the potential to) mission, safety of personnel and/or equipment, environment, performance (quality), schedule (delivery), and/or cost. The USG CO will communicate major non-conformances to the Contractor on a Corrective Action Request (CAR) form with a suspense date for the

Contractor’s corrective and preventive action plan. Instructions for the Contractor’s corrective and preventive action plan requirements will be contained in the CAR.

4.11.3 Minor Non-conformance: A minor non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and/or equipment, performance

(quality), schedule (delivery), or cost. Minor non-conformances are communicated through notices; first notices are issued for any identified minor nonconformance, second notices are issued for repeat minor non-conformances or failing to correct minor non-conformances within a reasonable amount of time. A formal corrective action plan is not required for notices unless dictated by the Contractor’s quality management system.

5.0 TEMPORARY DUTY (TDY) TRAVEL.

5.1 The Contractor shall perform TDY travel, as required in performance of this effort. Specific area of travel: Mexico City, Mexico.

5.2 All travel requires CO approval/authorization. When traveling outside the continental US

(OCONUS), contractor personnel will have in possession all the documents necessary for foreign travel and in accordance with the US Department of State website.

5.3 No later than two (2) weeks prior to each course, the contractor shall provide the PM/COR with the full name of the instructor(s). The PM/COR will coordinate with USNORTHCOM, the

US Embassy and GOM to ensure contractor has access to the GOM installation.

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6.0 WORK HOURS AND LOCATION.

6.1 The principal place of performance for this contract shall be outside contiguous United States

(OCONUS) in Mexico City, Mexico. Classes will be held at two different locations in Mexico

City. All of the Beginner and Intermediate courses will be held at one location. All of the

Advanced classes will be held at another location. Training sessions may occur at the same time. The specific locations in Mexico City shall be provided by the USG no later than 30-days prior to course start. All courses shall occur in Mexico City, Mexico. The contractor may be required to provide labor hours in excess of 40 hours per work week to include holiday and weekends, and/or during irregular times and shifts based upon CNTPO operations and exercises.

6.2 Federal Government Holidays: The contractor may be required to perform services or travel on holidays.

Columbus Day 2nd Monday of October

Veterans Day 11th day of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

New Year’s Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day 3rd Monday of February

Memorial Day Last Monday of May

Independence Day 4th day of July

Labor Day 1st Monday of September

6.3 Hours of Operation: The contractor is responsible for conducting business, between the hours as dictated by the mission to include weekends, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

7.0 GOVERNMENT FURNISHED EQUIPMENT, MATERIAL OR SERVICE

(GFE/GFM/GFS)

7.1 The DoD and the Department of State, United States Embassy, Office of Defense

Coordination (ODC), in coordination with the GOM, will ensure all Mexican Military trainees are vetted in accordance with Public Law 113-76, Section 8057 (Leahy Vetting). A USG representative will be responsible for student vetting and will provide the Contractor with a list of students authorized to receive training prior to the start of training.

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7.2 The USG will provide the contractor with a list of hotels for contractor personnel to stay.

These hotels have had risk assessments conducted by the US Embassy, USNORTHCOM, and

US Army North (USARNORTH). Prior to finalizing lodging arrangement, the contractor shall validate the list for currency as the list and risk assessments are routinely updated.

7.3 The USG will provide a required Regional Security Officer (RSO) brief that all US personnel must read and sign and return to the RSO as part of the pre-deployment process. After entering country the USARNORTH Coordinator will assemble all personnel and provide them with an updated security brief.

7.4 The USG will provide transportation coordination services for contractor travel from the airport to the hotel (and return travel). When arrival/departure details are known, the contractor shall coordination with the USG to ensure an approved taxi is used. While the USG will coordinate the transportation service, the contractor shall be responsible for the expense of the taxi service.

7.5 The Mexican Military will provide transportation for the US training team (USG and contractors) from the hotel to the training site and back to the hotel at the end of training daily.

This transportation service will be provided by the Mexican Military, the contractor shall not be responsible for the transportation expense.

7.6 The USG will provide at least one (1) USARNORTH Intelligence Coordinators during training and travel. They will be the primary point of coordination between the trainers, the US

Embassy, and the Partner Nation.

7.7 The Government will provide the necessary workspace to perform the classes. The training class will be conducted on a Mexican Military installation.

7.8 Translation, Interpretation and Printing Services. When requested, the USG may provide translation of the course material; however, when this service is requested the course material is required 45-days prior to the class start date. When the USG provides translation, the USG will also print the course material. When requested, the USG may provide real-time interpretation services during the training course; however, when this service is requested the USG must be provided at least 30-days’ notice.

8.0 SECURITY

All work performed under this requirement shall be unclassified.

9.0 DELIVERABLES

9.1 PWS Specific Deliverables.

The following deliverables are required:

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9.5 Student Course Certificates. The contractor shall provide each student with an individualized certificate in Latin American Spanish. The certificate shall be presented on the last day of training.

9.6 After Action Review. The contractor shall deliver an After Action Review report no later than five business days after course completion. The report shall contain: date of training, instruction location, training type, training overview, training participants, summary, discoveries, corrective actions, action items, observations, and any concerns.

9.7 Quality Control Plan. The contractor shall provide a draft Quality Control (QC) Plan with their response to the Request for Proposal (RFP). The final plan shall be provided within thirty

(30) days after the date of the task order award. At a minimum, the TO QC Plan shall address the following:

QC Execution: The plan shall discuss specifically how the prime contractor shall execute its QC responsibilities. The QC Plan shall include a clearly defined QC process, key performance indicators, QC schedules and QC personnel, by name, to include those that will be performing subcontractor oversight and oversight of activities in-theater. The plan shall address how QC trend analysis and tracking of corrective actions will be accomplished. The QC Plan shall discuss the prime's management activity that will provide oversight and involvement in the QC process. QC personnel should not be buried in the organization, but should have a direct line to upper management.

Reporting: Monthly status reports shall specifically discuss QC activities over the reporting period and planned activities for the next period. Information shall specifically address who conducted the QC, when was the QC executed, how was the QC executed and what the findings and corrective actions were. Trends overtime shall be discussed.

Invoice QC and Review: The contractor shall discuss how invoice reviews will be conducted, to include discussion on how the primes, subcontractor and supplier supporting data will be reviewed for consistency with task order requirements and the contractor's approach to execute the task order.

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Appendix A – Service Summary

Performance

Objective

PWS

Paragraph Performance Threshold

Training 3.0 thru 4.0

Performance is acceptable when:

a) Course Material is received within required timelines.

b) All training is completed per the PWS.

c) Training meets all required topics and instructional requirements.

d) Problems related to training encountered are minor and resolved in a satisfactory manner.

Maintain

Instructor(s) skilled in course content

3.0

Performance is acceptable when:

a) Qualified personnel perform training courses, unless previously negotiated by the Contracting

Officer with no vacancies occurring during training.

b) Qualified personnel perform training, unless previously negotiated by the Contracting Officer with no vacancies occurring during training events.

Develop and

Submit

Deliverables

4.0 and 9.0

Performance is acceptable when:

a) 100% of deliverable requirements are met with no more than one late or rejected deliverable per course.

b) Critical Information on deliverables is accurate.