Harris_PWS_1Jun16.docx

department of the air force Headquarters air combat command acquisition management and integration center COUNTER NARCOTICS AND GLOBAL THREATS (CN&GT) Division Radio Communications Equipment and Training

PERFORMANCE WORK STATEMENT

1 june 2016 Radio Communications Equipment And Training Performance Work Statement 24 May 2016

1.0 MISSION OBJECTIVE.

The Department of Defense (DoD) Counter Narcoterrorism Program Office (CNTPO), currently being managed by the Counter Narcotics and Global Threats (CN&GT) Division, was established to create worldwide Counter Narcotics (CN) Technology networks, infrastructures, and capabilities that are focused on the detection, identification, and disruption of narcotics activities and organizations. This contract effort will support the War Fighter in combating narcotics activities globally.

2.0 SCOPE.

2.1 The primary objective of this effort is to satisfy recurring procurement requirements for tactical radio communications, spares kits, ancillary equipment, and recurring and related training and services. This equipment will fulfill the requirements for CN tactical radio and communication systems in support of selected partner nations teaming with the United States in CN activities. This contract will predominantly provide support in the United States Southern Command (USSOUTHCOM) Area of Responsibility (AOR) (which includes Central America, South America and the Caribbean nations). Additionally, this contract may also be used by other combatant commands, outside the SOUTHCOM AOR, to fulfill requirements for tactical radio and communications system support for other federal agencies, partner nation, and state and local authorities with CN missions and authorities similar to USSOUTHCOM.

2.2 Support under this contract is primarily subject to the authorizations and limitations set forth in Section 1033 of Fiscal Year 1998 National Defense Authorization Act (as amended), Section 1004 of Fiscal Year 1991 National Defense Authorization Act (as amended) and other CN or Counter Transnational Organized Crime (CTOC) authorities. The appropriate authority will depend on the requirements at the Delivery Order (D/O) level.

3.0 PERFORMANCE REQUIREMENTS.

The contractor shall provide all necessary labor, materials, equipment, facilities and oversight, except as specified to be furnished by the Government in paragraph 5.0 of this Performance Work Statement (PWS), and shall do all that is necessary or incidental to perform the requirements of this effort.

3.1 Tactical Radio System Procurement.

3.1.1 The contractor shall provide the radio systems identified in Table 1 below; to include all Original Equipment Manufacturer (OEM) specific components and accessories necessary to install, configure, and operate the system upon delivery on a fixed price basis. The contractor shall identify procurement costs for the entire Period of Performance (PoP) of this contract. The contractor shall deliver the complete radio systems identified in Table 1 within 270 days after award of Government D/O, unless otherwise specified in the D/O.

Table 1 – FALCON III Radio System Procurement

3.1.2 The contractor shall provide separate and distinct, fixed price integration kits containing all OEM-specific components and accessories necessary to provide the radio system capability identified in Table 1. All integration kits shall be “Jerk and Run” configuration. The kits shall also support the following configurations, as applicable to each specified radio system:

· Dismounted (handheld or manpack) configuration;

· Vehicular (typically Jeep J8) configuration;

· Base station configuration;

· Base station repeater configuration.

The contractor shall identify key optional accessories (e.g. different type antenna, amplifier wattage, etc.) for each radio system and configuration. The contractor shall deliver the integration kit at the same time as the purchased radio system (paragraph 3.1.1) if part of a combined D/O. For integration kit only D/Os, the contractor shall deliver the integration kit within 270 days after receipt of Government D/O .

3.1.3 The composition of the specified radio systems in Table 1 and associated integration and accessory kits shall be identified as part of the initial proposal for Government review and approval. The Government-approved radio system, integration kit, and accessory kit composition list shall be incorporated in the contract upon award. The contractor shall, on a continuous basis during contract performance, review and identify any recommended changes to this composition list as a result of parts obsolescence, revisions, or similar issues on an annual basis no later than (NLT) 1 April (reference CDRL A009).

3.1.4 The specific quantity of radio systems, color, type integration kits and accessories, and delivery locations will be established in each D/O. Final delivery of ordered items shall be Free on Board (FOB) to destination. Shipping, customs fees/taxes, and contractor travel to support required delivery activities will be on a cost reimbursable basis, exclusive of fee.

3.2 Spares Kit Procurement

3.2.1 The contractor shall provide a spares kit designed to support each FALCON III radio system identified in Table 1, to include integration kits or accessory options as applicable. Additionally, the contractor shall provide a spares kit designed to support each FALCON II radio system, identified in Table 2 below, which supports previously deployed radio systems. The contents of the spares kit shall be included in the contractor’s proposal, which will be incorporated in the contract upon award.

Table 2 – FALCON II Spares Kit

The contractor shall provide the spares kits on a fixed price basis and the composition of each spares kit shall be identified as part of the initial proposal for Government review and approval. The final composition list of the spares kits shall be incorporated in the contract upon award. The contractor shall identify any recommended changes to this composition list as a result of parts obsolescence, revisions, or similar issues on an annual basis NLT 1 Apr.

3.2.2 Each spares kit shall support up to the intermediate level of maintenance in a typical three-tier maintenance concept (organizational, intermediate, and depot). Each spares kit shall be capable of supporting up to five radios for 12 months of operation. The provided spares kit shall include the necessary spare components for each integration kit as identified in paragraph 3.1. Additionally, the contractor shall provide a Tier-1 tactical toolbox. The toolbox shall contain the tools required to perform intermediate-level field maintenance on the Falcon II and Falcon III radios identified in this PWS. Additionally, the toolbox shall include programming cables, Ethernet cables, USB programming cables, and embedded programming kits for the radios outlined in (paragraph 3.1.1) and RF-5800 series radios, to include the RF-5800M and RF-5800H in circulation in the SOUTHCOM Area of Responsibility (AOR).

3.2.3 The type and specific quantity of spare kit procurements and delivery locations will be established in each D/O. For initial radio system procurements, the contractor shall deliver the spares kit at the same time as the purchased radio system if part of a combined D/O. For spares kit only D/Os, the contractor shall delivery the spares kit within 270 days after award of Government D/O, unless otherwise specified in the D/O. Shipping, customs fees/taxes, and contractor travel to support any required delivery activities will be on a cost reimbursable basis, exclusive of fee.

3.3 Spare Replenishment and Accessory Procurement.

3.3.1 The contractor shall provide a price list for all individual components and accessories that are listed as part of the identified tactical radio systems (paragraph 3.1.1), integration kits (paragraph 3.1.2) and spares kits or accessories (paragraph 3.2.1) identified in this contract. This catalog list shall include any programming cables and/or other items required to support the identified radio systems in this contract. This catalog list shall remain current and reflect the latest part numbers, item descriptions, and procurement costs for the life of the contract. The contractor shall submit updates to this list annually NLT 1 April.

3.3.2 The Government will use this price list to procure replenishment items for country-level spares kits and radio systems accessories. The requirements will be identified in a D/O, listing the required items, quantity, and delivery destination. The Government will use the price list to develop the fixed price cost of each D/O. Shipping and contractor travel to support any required delivery activities will be on a cost reimbursable basis, exclusive of fee. The contractor shall deliver the spares replenishments and/or accessory items at the same time as purchased radio systems if accomplished as part of a larger D/O. For spares replenishment or accessory item D/Os only, the contractor shall deliver the specified items within 270 days after award of Government D/O, unless otherwise specified in the D/O.

3.4 USSOUTHCOM Maintenance/Operations Support and Training (MOST) Team Service.

3.4.1 The contractor shall provide a MOST team capability to provide OEM training and support for the tactical radio systems identified in this contract. The MOST team shall be capable of providing up to 26 two-week deployments per year and up to 12 one-week deployments per year to the SOUTHCOM AOR, as identified. This team shall support all previously fielded FALCON II and Falcon III radio systems specified in this contract. The contractor shall provide Pre-Deployment Conference Call Minutes (Reference CDRL-A006).

3.4.2 The MOST team shall consist of two people, capable of providing radio system operations and maintenance training or support for the equipment set forth in this PWS and delivery order requirement. At least one MOST team member shall be a Harris OEM-certified field technician capable of providing troubleshooting and repair support. This MOST team support shall be provided either within the contiguous United States (CONUS) or outside CONUS (OCONUS) at the countries specified in the D/O. Travel will be cost reimbursable, exclusive of fee. A notional MOST team schedule is provided in Tables 3 & 4 below.

3.4.3 For MOST team training support, the type radio system, training location, language and whether training is for operations, maintenance or both will be specified in the individual D/Os. The MOST team shall be capable of providing training and field support in English and Latin American Spanish. Trainers shall be bilingual and be level 3 proficient for Latin American Spanish and English as defined by the US Department of State (DoS) language proficiency training (http://careers.state.gov/gateway/lang_prof_def.html). For support outside the SOUTHCOM AOR, the contractor shall provide translation services for other languages on a cost reimbursable basis in accordance with the D/O requirements. The contractor shall certify the instructor has level 3 proficiency in the required language prior to scheduled training. For training classes, class size shall not exceed 20 students and the Government or partner nation (PN) will provide the training facility and projection equipment, ref para 5.0 below. Operations training shall cover basic radio system operation and include operational field activities simulating real-world operational use. Maintenance training shall be conducted at the field or immediate level as specified in the D/O. The contractor shall provide a Program of Instruction (POI) and course material for each radio system specified in this contract. The POI shall address the following minimum sections: Course description; course administration; learning objectives; instructional methods; student assessment methodology; and student documentation (CDRLA005). The student course material shall include a training syllabus, all presentation slides, handouts, and reference material used to teach the course. The contractor shall obtain approval for the POI and course material from the CO before beginning any student training courses. The contractor shall provide a copy of the course material to each student at the start of the training class in the host nation language. The contractor shall provide an After Action Report IAW CDRL-A006.

The below list provides a representation of the types of MOST team activities that are anticipated in support of this contract requirement. This list shall not be construed to be all encompassing; specific requirements will be included in each D/O:

· Operational level training on the basics of radio operation and combined operational field activities for real-world operational use;

· Organizational and intermediate level maintenance assistance along with firmware updates, proper equipment site analysis, frequency analysis, setup for live operational use, and general preventative maintenance steps that will keep the identified radio systems up-to-date and operable;

· Maintenance field support and in-country repairs;

· Communications assessments on partner nation radio networks;

· Refresher training on operations and maintenance, as required.

The MOST team will identify necessary test equipment, repair tools, and spares and coordinate with the Security Cooperation Office (SCO) to ensure these items are pre-staged in the respective locations prior to travel. The Contractor shall confirm availability of test equipment and repair tools with the Government during the pre-deployment conference call.

Table 3 identifies a notional one-week MOST team timeline.

Table 3: One-Week MOST Event

Required Support Field Support Days

Table 4 identifies a notional two-week MOST team timeline based upon historical information.

Table 4: Two-Week MOST Event

Required Support

OPS TRNG

Days Field Support Days

Field Support

3.5 Other Work.

The Contractor shall perform “Other Work” that is directly related to the Harris tactical radio system requirements as identified by paragraph 2.0 Scope. “Other Work” is defined as work that is considered unforeseen at the time of contract of award. The use of "Other Work" shall be limited to maintenance, installation and training services authorized under Section 1004 and 1033 authority. The Government has set a Not to Exceed (NTE) amount of $300K for each ordering period. "Other work" will be identified and priced at the delivery order level.

4.0 OTHER PERFORMANCE REQUIREMENTS.

4.1 Delivery.

4.1.1 The contractor shall structure delivery events to minimize D/O cost, USMILGP/Embassy support requirements, and United States Government (USG) delivery assurance travel. The contractor shall request preapproval for partial shipments of ordered items by the CO. Any change in the delivery address shall be agreed to by the CO and the prime contractor in writing. Final delivery of equipment and material shall be free on board (FOB) to destination. If OCONUS, all equipment and material shall clear customs prior to delivery. Use of an in-country broker is highly encouraged to aid in proper customs clearance and delivery.

4.1.2 The contractor shall provide DD Forms 250 and complete list of equipment (including model and serial numbers) with by-item costs to the Contracting Officer Representative (COR) and Government Program Manager (PM) not later than 30 calendar days prior to each delivery.

4.2 Travel.

4.2.1 The contractor shall perform TDY non-local travel, as required in the performance of this contract and as directed by individual D/Os on a cost reimbursable, exclusive of fee basis. The TDY locations include various CONUS and OCONUS locations. The D/Os will specify authorized travel locations and the not-to-exceed (NTE) ceiling for the given effort. For all travel, the contractor shall comply with the requirements of the Federal Acquisition Regulation 31.205-46, Joint Travel Regulations (JTR), and ensure that all requirements for foreign travel, as specified in the DoD Foreign Clearance Guide, currently at https://www.fcg.pentagon.mil/fcg.cfm, are met prior to traveling to work locations OCONUS.. The contractor shall submit receipts and pertinent supporting documentation for airline tickets, lodging, taxis, fuel, meals, tolls, and other official expenses related to the TDY support. Reimbursement of actual costs incurred shall not include G&A, overhead, or profit. The contractor shall notify the Government PM, COR and CO when 75% of the NTE amount is expended.

4.2.2 The contractor shall coordinate all travel with PM/COR per CN&GT procedures located at Appendix B. Only travel pre-approved by the PM/COR will be reimbursed under this contract.

4.2.3 For all OCONUS travel, the contractor shall ensure all employees are loaded into the Synchronized Pre-deployment and Operational Tracker (SPOT) database and have a current DD Form 93, Record of Emergency Data Card, on file with the contractor. The contractor shall ensure all OCONUS travelers have a country approval to enter the country for each D/O as well as a Letter of Authorization (LOA) approved by the CO prior to travel. Travelers shall carry a copy of the LOA on their person during the entire deployment period.

4.3 Arms Export Control Act and International Traffic in Arms Regulations (ITAR). The contractor shall be responsible for all aspects of export compliance, including compliance with the Arms Export Control Act and ITAR. Designated ITAR controlled articles shall be controlled by the contractor and marked at the vendor level and shipped to point of delivery with all documentation ready for USG review. Additionally, the contractor shall provide any required Technical Assistance Agreements (TAA) necessary to satisfy the training and field support services required in this contract. The contractor shall ensure the appropriate TAAs and applicable export licenses are in place before conducting any activity under this contract that requires such approval and documentation. The contractor’s schedule shall plan for 60 days for completion of required end user signatures on ITAR-required documentation. The contractor shall provide approved licenses and agreements to the Government IAW CDRL A007.

4.4 Value Added Tax (VAT), Customs and Duties. The contractor shall be responsible for all associated taxes (e.g. VAT), customs and duties fees, and other related charges. The contractor shall work with the MILGP POCs listed in each D/O to seek waivers or exemptions to preclude the payment of a VAT, customs fees, duties and other related charges. Any VAT, customs fees, duties and other related charges that are not waived will cost reimbursable, exclusive of fee.

4.5 Warranty Information.

4.5.1 All items procured IAW this contract that are normally provided with a warranty shall be provided with standard OEM warranties (nothing above or beyond the warranties that come with the initial purchase). Warranties issued shall be the same warranty offered to the general public. The warranty shall be valid within the country specified in each D/O, as applicable. The terms of the warranties shall be clearly presented in the name of the end user (EU). The contactor shall include warranty details IAW CDRL A008.

4.5.2 All utilization of standard OEM warranties associated with the equipment shall be the responsibility of the EU upon receipt of the material from the USG. This includes, but is not limited to, warranty registration and warranty analysis or repair. Upon delivery and acceptance, it is the responsibility of the EU to register all warranties and follow the warranty process for communication, servicing, and/or exchange. All requirements for shipping a product to the OEM for warranty analysis or repair will be the responsibility of the EU.

4.6 Defense Base Act (DBA) and Medical Evacuation Insurance. The contractor shall provide DBA and medical evacuation insurance for all personnel performing duties OCONUS IAW FAR 52.228.3.

4.7 Human Rights Vetting. Before any training, equipment, services, or assistance is provided to foreign personnel, the contractor shall verify that the USG has completed vetting for human rights violations through the Department of State (DoS) IAW the Leahy Vetting Process. The contractor shall maintain documentation that shall be made available to the USG upon request.

4.8 Technical Data and Documentation. The contractor shall provide all applicable technical data; documentation; directions for use; maintenance manuals; and warranty and licensing terms and conditions as part of the fixed price procurement. Technical data includes commercial manuals, engineering drawings, parts lists, change notices, system software documentation, installation instructions, and other technical publications related to the operation and support material and equipment delivered under this contract. The contractor shall provide all documentation in Latin American Spanish or other language where applicable and if there is no additional cost to the USG (Reference CDRL A005).

4.9 Meetings/Briefings and Publications.

4.9.1 Kick-off Meeting. The contractor shall participate in a kick-off meeting to be coordinated by the USG within 30 days after contract award. Travel for the kickoff meeting shall be FFP.

4.9.2 Program Management Review (PMR). The contractor shall attend and participate in annual PMRs, as scheduled by the responsible CO or written designee. Travel for this PMR shall be FFP.

4.9.3 Pre-Deployment Conference Calls. The contractor shall host pre-deployment conference calls prior to MOST (paragraph 3.4) or Other Work (3.5) deployments. The agenda for the conference calls shall cover deployment schedule, planned work/training, Government/PN support requirements, and coordination items as required. The contractor shall provide minutes of these conference calls (Reference CDRL A006).

4.9.4 Technical Interchange Meetings (TIMs). The contractor shall participate in recurring telephonic TIMs, to be scheduled upon request of the responsible CO, PM, or COR to discuss and informally evaluate the contractor’s efforts and accomplishments in direct relation to specific D/Os. During these meetings, the contractor shall present necessary data to enable a joint review of its various assigned tasks along with attendant schedules and resource expenditures. The contractor shall present and participate in technical discussions and shall inform, in a timely fashion, the CO/COR/PM of any problems with contract execution and any proposed solutions (Reference CDRL A006).

4.9.5 Enterprise-Wide Contractor Manpower Report. Contractors shall report all labor hours, regardless of contract type, via the “Department of Air Force Contractor Manpower Reporting Applications (eCMRA) tool at http://www.ecmra.mil/. Information from the eCMRA secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. Contractors/subcontractors shall create the initial contract record in the applicable eCMRA tool within 15 working days after contract award and validate that the information reported is complete and accurate. Annually, the contractor/subcontractor(s) shall report/input all direct labor data into the appropriate eCMRA tool NLT 31 October of each calendar year for the period of performance of the preceding fiscal year. The reporting period shall be the period of performance not to exceed 12 months ending on September 30 of each Government fiscal year. Technical questions regarding the eCMRA tools should be directed to the eCMRA help desk at dodcmra@pentagon.af.mil.

4.10 Quality Management:

4.10.1 Quality Management System (QMS).

4.10.1.1 The Contractor shall develop, document, implement, maintain, and continuously improve a comprehensive higher-level QMS that assures compliance with the most current version of American National Standards Institute (ANSI)/ISO/American Society for Quality (ASQ) 9001 (currently may use 9001:2008 until 9001:2015 implementation becomes mandatory; see ASQ guidelines) in execution of the ID/IQ and each D/O contract with a specific focus on the Services Summary and Deliverables. The Contractor shall maintain compliance with the most current standard throughout the life of the contract in accordance with ISO/ASQ guidelines / timelines established for any new standard(s).

4.10.1.2 The Contractor shall utilize the QMS to ensure only goods and/or services that meet specifications are delivered to the Government for acceptance, and this system shall extend to all subsequently awarded D/Os.

4.10.1.3 The QMS shall include appointment of a Quality Management Representative (QMR) preferably with ISO 9001:2008/2015 Lead Auditor or ASQ Certified Quality Auditor (CQA) certification.

4.10.1.4 The Contractor shall monitor cost, schedule and performance data for each awarded D/O. The Contractor shall clearly define the monitoring method and include the methodology as part of their QMS. The Contractor shall take immediate correction action for any negative variances and provide specific corrective action.

4.10.2 Quality Manual (QM). The Contractor shall develop a QM that describes its QMS and demonstrates how the Contractor shall maintain an inspection system acceptable to the Government covering procurements and services under this contract. The Contractor’s QM shall also include a cross reference matrix that links their QM, Standard Operating Procedures (SOPs), Work Instructions (WIs), etc. to the applicable ANSI/ISO/ASQ clause(s) (see example attached to CDRL-A002).

4.10.2.1 The Contractor shall provide an outline of its QM as part of the ID/IQ proposal.

4.10.2.2 The Contractor shall deliver the complete QM to the Government after the ID/IQ contract award date (Reference CDRL A002).

4.10.2.3 The Contractor shall evaluate the need to update the QM as D/Os are awarded, as risk is updated, or as other changes occur. The Contractor shall submit updates to the QM to the COR for Government review prior to Contractor implementation (Reference CDRL A002).

4.10.3 Records of Inspection. The Contractor shall maintain records of inspection that are available to the Government throughout ID/IQ contract performance and for the period after ID/IQ contract completion until final settlement of any claims under this contract. The Contractor shall maintain the inspection schedule and inspection plan as part of the record of inspection.

4.10.4 Performance Evaluation. Contractor performance is subject to Government COR and/or Delivery Assurance (DA) Personnel (DAP) surveillance to ensure PWS compliance. The Government COR will utilize the Quality Assurance Surveillance Plan (QASP) to evaluate Contractor performance and ensure PWS compliance. The Contractor shall comply with the following:

4.10.4.1 Access. The Contractor shall permit the CO or authorized representative (COR/DAP or others, as approved by the CO) access to all work areas, records, and data used in the performance of contracted services. The Contractor shall provide support, and not interfere with the CO, CORs, DAP, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one (1) workday after the request. The Contractor shall notify the Government immediately when personnel/agencies other than those specifically designated request access.

4.10.4.2 Nonconformances. A failure to fulfill any contract or performance requirement is a “nonconformance.” The Contractor shall take immediate corrective action for all nonconformances identified during Government surveillance and internal inspections, with focus on eliminating the cause to prevent reoccurrence. When identified by the Government, nonconformances are assessed for risk then categorized and communicated as follows:

4.10.4.2.1 Major Nonconformance. A major nonconformance is a nonconformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This category of nonconformance increases risk to Moderate or High in a standard 5x5 Risk Assessment matrix. The CO will communicate a major nonconformance to the Contractor on a Corrective Action Request (CAR) form with a suspense date for the Contractor’s corrective action plan.

4.10.4.2.2 Minor Nonconformance. A minor nonconformance is a nonconformance which, by itself, does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This category of nonconformance is typically evaluated as Low in a standard 5x5 Risk Assessment matrix. Minor conformances are communicated to the Contractor through notices. First Notices are issued for any identified nonconformance; Second Notices are issued for repeat minor nonconformances or for failing to correct issues within a reasonable amount of time. Notices will typically be sent via e-mail with a requested suspense date for the Contractor’s corrective action plan.

4.10.4.2.3 Corrective Action Plan. The Contractor shall provide a Corrective Action Plan in response to all First or Second Notices and CARs. As a minimum, the Contractor’s Corrective Action Plan shall address:

· Action taken to fix the immediate problem (correction)

· Root cause analysis of the problem to determine cause

· Corrective action on the cause of the problem (how performance will be returned to acceptable levels (how to get back on schedule / within cost / appropriate quality level of performance))

· Actions taken to prevent recurrence to include a follow-up plan (how and when)

· Actions required by the Contractor’s QM

· All supporting evidence for actions taken, such as updated manuals, instructions, procedures, etc. Include supporting evidence in response to maintain a single point document unless size is restrictive, requires a document to be embedded, or security policies prevent inclusion. In these cases, send the documents separately or provide location.

5.0 GOVERNMENT FURNISHED EQUIPMENT, MATERIAL OR SERVICES (FE/FM/FS). The Security Cooperation Office (SCO) will coordinate with the partner nation to ensure test equipment, tools, and spares kits for the tactical radio systems are available to support MOST events.

5.1 The MOST team will identify necessary test equipment, repair tools, and spares and coordinate with the SCO to ensure these items are pre-staged in the respective locations prior to travel. The Contractor shall confirm availability of test equipment and repair tools with the Government during the pre-deployment conference call.

5.2 The SCO will provide access to the country-level spares kit during each MOST event; MOST teams shall be able to draw repair parts from this kit as necessary.

5.3 The Contractor shall coordinate Force Protection (FP) requirements with the SCO. If required, the SCO will arrange FP for MOST Team personnel to satisfy SOUTHCOM’s Anti-Terrorism/Force Protection (AT/FP) requirements..

6.0 SECURITY.

All work to be performed on this contract will be unclassified. All contractor personnel may be issued identification badges by the Government which shall be visible and clearly indicate contractor status at all times while employees are on Government premises. The contractor shall furnish all requested information required to facilitate the use and possession of the badges. The contractor’s PM shall be responsible for ensuring that all identification badges issued to contractor employees are returned immediately following the completion of the contract, relocation or termination of an employee, and/or upon request of the CO/PM/COR.

7.0 DELIVERABLES.

7.1 The contractor shall provide deliverables as specified in the Basic contract and at the D/O level, unless otherwise approved in writing by the CO or COR.

7.2 If a deliverable due date falls on a weekend or holiday, the contractor shall submit the deliverable on the first business day following the weekend or holiday.

7.3 Delivery will typically be required only in electronic media form. Electronic documentation developed under this contract shall be delivered in searchable versions of Portable Document Format (PDF) using the latest Adobe Acrobat version, or in Microsoft Office 2010 or 2013 (or latest Government versions) format, unless otherwise specified by the CO. If submitting CDRL in Microsoft Access, Visio, or Project, or non-Microsoft format, also submit an Adobe PDF version. The contractor shall submit all electronic documentation without embedding or using security rules (locking spreadsheet cells, or implementing password protection or document security restrictions). All such deliveries shall be virus free and unlocked.

7.4 The contract deliverable requirements are as follows:

Table 4 – Contract Deliverables

Quality Manual (QM)* *This CDRL inlcudes an embedded attachment, “Contractor Cross Reference ISO 9001:2008 Audit Checklist.”

7.4.2 Submit outline of the QM as part of the proposal.

Submit completed QM NLT 30 days after contract award.

3.4.3;

3.5;

4.8;

7.4.6 21 days prior to deployment 7 days after completion of conference call or travel event

TAA – 7 days prior to applicable training event

3.1.3; 3.2.1; 3.3.1; 7.4.9 With initial proposal and NLT 1 April each year

1. CDRLs shall be submitted electronically in proper format (reference para 9.3) to the CO, COR, PM, AMIC Acquisition Org Email box – (amic.pmt.acq@us.af.mil), SOUTHCOM/SCJ85 – (southcom.miami.scj8.list.scj85-cn-acq-spt@mail.mil), and SETA Support email box – (cntposeta@meicompany.com). If copies exceed five (5) megabytes (MB) in size, refer to instructions provided in Appendix C.

2. If the due date falls on a weekend or federal holiday, the deliverable may be submitted the next business day.

3. Due dates are in calendar days, unless otherwise specified.

7.4.1 Management / Staffing Plan (CDRL A001). The contractor shall provide a Management / Staffing Plan that defines the contractor’s approach to planning and controlling the ID/IQ contract and execution of multiple OCONUS D/Os. The Management / Staffing Plan shall include the following:

· Management structure for ID/IQ and D/O oversight, to include all subcontractors, teaming partners, etc.;

· Listing of all personnel involved in ID/IQ execution, to include name, title, phone number and e-mail contact information;

· Description of personnel responsibilities and organizational alignment;

· Description of lines of communication;

· Estimated time (hours) dedicated to ID/IQ management per position;

· Events and milestones (planned and executed) which are critical to execution of ID/IQ and D/O contract;

· Integration of Quality, Security and other functions key to ID/IQ oversight of D/O performance;

· Name and contact information of person responsible for each function

· Standard operating procedures for each function (reference other documents, as necessary, such as Quality Manual)

7.4.2 7.4.2 Quality Manual (CDRL A002). In addition to addressing compliance to the ASQ/ISO clauses, the Contractor shall develop and implement a QMS and QM to address quality oversight and compliance to the ID/IQ and subsequent D/O efforts. The QM shall not be cursory, but shall discuss specifically how the prime Contractor shall execute its Quality Control (QC) responsibilities on the ID/IQ contract and subsequent D/Os. The QM shall discuss the Contractor's management activity that shall provide oversight and involvement in the QC process. QC personnel should not be buried in the organization, but shall have a direct line to upper management. Information shall specifically address WHO will conduct the QC, WHEN was the QC will be executed, and how findings and corrective actions will be addressed. The Contractor shall provide a QM describing its Quality Management approach to the PWS to include:

· Evidence of appointment of a Quality Management Representative (preferably with ISO 9001:2008 Lead Auditor or ASQ CQA certification) per PWS paragraph PWS paragraph 4.10.1.3

· Documented processes and procedures to monitor and control:

· Objectives in Services Summary (see Appendix A – Services Summary)

· Personnel involved in Contractor Quality activities (by name and title (provide name within 30 calendar days of ID/IQ award))

· Risk at ID/IQ and D/O levels

· Internal quality control processes, frequency applied, and documents generated

· Cost, schedule and performance metrics for ID/IQ and all awarded D/Os, unless otherwise approved by the CO or specified in the D/O PWS

· Review process for each contract deliverable to ensure Government acceptance and validation (to include invoices)

· Subcontractor performance: how oversight will be conducted to ensure all subcontractor inputs or contributions (status/progress, supplies, services, invoices, supporting documentation, deliverables, etc.) meet or exceed PWS requirements

· Quality and timeliness of all subcontractor supplies and services

· Proficiency of personnel

· All procured supplies and services conform to contract requirements

· Availability of required test and inspection resources necessary to ensure that nonconforming products or services can be identified and corrected in a timely manner

· Maintenance of records of all tests and inspections to demonstrate that the quality approach satisfied contract requirements

· Latest revision of drawings, specifications, work instructions, inspection/test instructions and other documents required to satisfy the contract are used for ID/IQ and D/O performance

· Nonconformances (see PWS paragraph 4.10.4.2 and subparagraphs)

· Response to and handling of Government and Contractor identified nonconformances

· Corrective action tracking

7.4.3 Master Schedule (CDRL A003).

7.4.3.1 Procurements. The contractor shall provide a master schedule for each D/O identifying the key critical path milestones for achieving the required delivery date specified in this contract. At a minimum, this delivery schedule shall address the following milestones:

· D/O award

· Production

· Export license

· Shipment

· Customs clearance

· Delivery (to include, pre-delivery and post-delivery dates of DD Form 250 submission)

7.4.3.2 MOST. The contractor shall provide a master schedule for each D/O identifying the key critical path milestones for achieving the required MOST service requirements specified in this contract. At a minimum, this delivery schedule shall address the following milestones:

· D/O award

· POI updates, as required

· Post deployment meetings (telecons)

· Class schedule, to include travel details

· Submission of After Action Reports (CDRL-A006)

7.4.4 Monthly Report (CDRL A004). The contractor shall provide a monthly report summarizing overall contract performance, to include all open D/Os:

· Accomplishments and activities for the previous month

· Upcoming activities

· Schedule status Management Plan updates (If changes occurred, provide reason)

· Key personnel changes/rotations for the previous month

· Issues, concerns, high interest items

· Lessons learned, recommendations

· Quality Assurance actions taken

· Licenses required and status (dates sent to Embassy/MILGRP, current status, estimated completion, applicable remarks). This shall include ITAR status (Forms and timelines)

· Cost report for cost reimbursable CLIN(s) detailing award amount, contract budget amount, actual monthly cost incurred, cumulative actual costs incurred, cost obligated but not incurred, estimate at completion, variance, and comments

7.4.5 Plan of Instruction / Course Material (CDRL A005). The contractor shall develop POIs and course material for the MOST training as specified in the D/Os. Once a POI is developed, it may be used for subsequent training events. However, if a D/O requirement modifies the training support, the contractor shall submit the revised POI and course material with the stated timeline for this CDRL. POIs shall include:

· Lesson plans

· Student training materials

· Student evaluation/performance tests

· Student completion reports

· Course critique

The contractor shall submit the POIs (English) to the USG for review and approval prior to formal release. All course material shall be provided in English and Latin American Spanish. For any training being provided to other combatant commands, outside the SOUTHCOM AOR, the contractor shall provide translation services (if required) for other languages on a cost reimbursable basis in accordance with the D/O requirements.

7.4.6 Pre-Deployment Conference Call Minutes / Post-Deployment After Action Report/Technical Interchange Meeting (CDRL A006). The contractor shall provide minutes and after action reports for all MOST and Other Work (reference para 3.2.6) services performed in support of this contract. The contractor shall provide minutes for all TIMs performed in support of this contract (reference para 4.8). The pre-deployment conference call minutes shall document the topics discussed, any associated conference call agreements, and action items as applicable. The post-deployment after action report shall include:

· Paragraph identifying the purpose of travel, contractor traveler(s), geographic location(s) traveled to, date(s) at each location, and identity of organization(s) visited;

· Paragraph identifying the rank, grade, position/title of key personnel visited at each location;

· For each training, the contractor shall provide the name of the course, number of students attending, student roster (with status; e.g., complete/incomplete, pass/fail or grade point average as applicable), and in-country Government POC supporting/witnessing training;

· For field (maintenance) support, the contractor shall summarize support provided and provide list of equipment repaired, parts replaced, inventory status of country spares kit(s), personnel contracted (Government and PN), and any action or follow up required.

· Observations and comments, as applicable.

· Recommendations, as applicable.

7.4.7 Licenses, Export Agreements & Certifications (CDRL A007). The contractor shall provide licenses, export agreements and certifications associated with each D/O. These documents shall be provided prior to final delivery unless otherwise directed by the CO. At a minimum, the licenses, export agreements and certifications shall include the following:

· Cover letter describing purpose or submission, POC, contract and D/O number; description of each attachment/enclosure; original documents(s), nomenclature, and revision (if applicable);

· Attachment should be originals or certified originals and be dated, signed by cognizant authority, and indicate specific agreement terms;

· English translation of foreign language documents is required.

7.4.8 Support Plan with Warranty Details (CDRL A008). For each D/O, the contractor shall provide a product support plan for each End User (EU) that describes a clear process and explains the acquisition, delivery, transfer, and EU product support for all items. The product support plan shall include:

· Roles and responsibilities of all entities involved in the acquisition, delivery, transfer and EU product support;

· How items will be moved/transferred from the manufacturer, through other parties, to the EU. Include method of delivery (ex. ground, air, electronically) and delivery location(s). Identify documentation required to complete the movement/transfer of items and items that require an export license;

· Product/equipment list including the below information (identify items that have a shelf life or expiration date):

· Make

· Model

· Nomenclature

· Serial number

· Warranty (yes/no)

· Software license (yes/no)

· Export license (yes/no);

· Warranty, maintenance agreement, software, software license, and software maintenance agreement details; see examples at Annex 2 and 3. Details shall include product/item covered (ex. make, model, lot number, serial number, key, etc.); date coverage begins and ends; coverage period; where coverage is applicable (specify geographical location); type of warranty/license/agreement; registration process; and how to obtain service/support. Details shall be submitted for each coverage type (warranty, maintenance agreement, software, software license, and software maintenance agreement); and,

· Procedures for establishing a Return Material Authorization (RMA) for warranty or post-warranty repair.

7.4.9 Equipment Composition Listing (CDRL A009). The contractor shall provide an Equipment Composition Listing that provides the below-listed information. The contractor shall provide recommended changes to this composition list as a result of parts obsolescence, revisions, or similar issues on an annual basis by the suspense date listed in Table 5.

7.4.9.1 Section 1. Composition of the radio systems specified PWS paragraph 3.1, to include the associated integration and accessory kits items. This section shall include part number, item description, unit of issue and quantity for all OEM-specific components necessary to install, configure, and operate the radio system upon delivery.

7.4.9.2 Section 2 - Composition of the spares kits specified in PWS, paragraph 3.2. This section shall include part number, item description, unit of issue and quantity for all components provided in each spares kit.

7.4.9.3 Section 3 - The contractor shall provide a list of catalog pricing for all individual components and accessories that are listed as part of the identified tactical radio systems (paragraph 3.1.1), integration kits (paragraph 3.1.2), spares kits or accessories (paragraph 3.2.1), and all individual components and accessories (paragraph 3.2.4.1) identified in this contract. This section shall include any programming cables and or other items required to support the identified radio systems in this contract. Additionally, this section shall reflect the latest part numbers, item descriptions, and procurement costs for the life of the contract.

Appendix A – SERVICE SUMMARY

a) Contractor execution is within Cost, Schedule and Performance constraints identified in the individual Deliver Order

b) Assessment report is timely, accurate, clear, consistent to the requirement, and responsive to the requested information.

c) Problems related to program execution and management is minor and resolved in a timely/satisfactory manner.

d) Contractor performs to their Quality Control Plan.

e) No more than two minor customer complaints per quarter.

Performance is acceptable when:

b) Training meets all technical and functional requirements.

d) No more than 2 valid customer complaints per quarter.

Maintain Adequately Qualified Staff (PM, Management and MOST Team Members)

a) 100% of deliverable requirements are met with no more than one late or rejected deliverable per quarter.

b) Critical…