Attachment 1 PWS Mess Attendant Rev1 (005).pdf

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Attached to
Mess Attendant Services Federal contract opportunity
Solicitation number
FA483025Q0070
Issued by
Department of the Air Force Air Combat Command

About this file

This Performance Work Statement (PWS) details mess attendant and food services for the Georgia Pines Dining Facility at Moody Air Force Base. The contract (FA4830) requires a contractor to provide all personnel, equipment, and services necessary to operate the dining facility, which serves military personnel and authorized guests. Key responsibilities include food service operations such as serving meals, cleaning facilities, maintaining equipment, preparing food items, operating cashier services, and supporting contingency operations. The contract covers a six-month base period with four one-year options, starting 01 April 2026, and includes estimated workload data showing an average of 140 breakfast, 265 lunch, 225 dinner, and 65 midnight meals during normal work weeks.

The PWS specifies comprehensive requirements for food preparation, sanitation, uniforms, training, and quality control. Contractors must comply with Tri-Service Food Code, maintain strict hygiene standards, provide employees with specific uniform items, and undergo government-provided training in areas like food handling, fire prevention, and anti-terrorism awareness. The facility operates during specified hours for breakfast, lunch, dinner, and occasional midnight meals, with variations for holidays and special events. The contractor is responsible for maintaining the 27,925 sq. ft. facility, which includes 270 chairs, 72 tables, and two restrooms, and must be prepared to adjust operations during contingency situations or military exercises.

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Contract Number: FA4830 Contract Title: Mess Attendant Services

Mess Attendant Services

PERFORMANCE WORK STATEMENT (PWS)

Current as of:

31 July 2025

23d Contracting Squadron

Moody Air Force Base

TABLE OF CONTENTS

Paragraph Title Page

1.0 Description of Services 4

1.1 General

Introduction Operational Requirements and Specific Tasks Organizational Conflict of Interest (OCI) Transition Plan

1.2 1.3 1.4 1.5

2.0 Services Summary 12

3.0 Government Furnished Property and Services 13

3.1 Services

3.2 Facilities

3.3 Equipment

3.4 Additional Services

3.5 Publications

4.0 Contractor Furnished Material and Services 17

4.1 Equipment

4.2 Materials

4.3 Services

5.0 General Information 18

5.1 T1 Investigation

5.2 Pass and Identification

5.3 Antiterrorism (AT) Level 1 training for Contractors

5.4 5.5 5.6 5.7 5.8 5.9 5.10

Security Requirements Safety Requirements Hours of Operation Federal Holidays Records Management/CUI Essential Contractor Services during crisis Government Performance During Labor Stikes

6.0 Contractor Personnel and Quality Control 22

6.1 Contractor Manager

6.2 Contractor Personnel

6.3 Contractor Quality Control

6.4 Government Quality Assurance

6.5 Re-Performance

6.6 Training Requirement

7.0 Appendices 26

Appendix A: Definitions

Appendix B: Estimated Workload Data

Appendix C: Georgia Pines Floor Plan

Appendix D: Contractor Furnished Equipment/Property

Appendix E: On-site Equipment Listing

Appendix F: Uniform Requirements Standards Listing

Appendix G: Corrective Action Report (CAR)

MESS ATTENDANT AND FOOD SERVICES

PERFORMANCE WORK STATEMENT

1. DESCRIPTION OF SERVICES.

1.1. General. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform Mess Attendant and Food Services at Moody AFB, GA, as defined in this Performance Work Statement (PWS), except where specified as Government-furnished equipment, facilities, materials, property, and services.

1.1.1. The Contractor shall meet the standards set forth in this contract and comply with all relevant professional standards, applicable instructions, and directives specified in this PWS.

Services shall be performed in compliance with the Tri-Service Food Code, and all applicable federal laws, regulations, instructions, and directives shall be adhered to.

1.1.2. Contractor tasks include but are not limited to the following:

• Food Service Operations:

o Serving and replenishing food items to the patrons.

o Cleaning the interior and exterior of the facilities, including equipment and utensils.

o Maintaining and repairing equipment as necessary to ensure continued operations.

o Preparing raw vegetables and fruits for use on the self-serve bars and by military cooks.

o Preparing cold cuts and cheeses for use at the sandwich/deli bar.

o Providing servers for ethnic and/or specialty food bars.

o Preparing and wrapping sandwiches and cutting and portioning pastry items.

o Performing cashier services during meal periods.

• Contingency Operations:

o In the event of a contingency, the Contractor shall be required to temporarily provide cooks to ensure continued service and perform other necessary tasks to support the food service operations as outlined in the PWS Section 1.3.9.

The estimated quantities of work are specified in Appendix B: Estimated Workload Data. These figures outline the expected volume of work to be performed and should be used as a guide for the Contractor to plan and allocate resources effectively. All services shall be performed in accordance with (IAW) the standards outlined in this contract, ensuring a consistent and high-quality food service experience for all patrons.

1.1.3. The Contractor shall submit reports and documentation as identified throughout this PWS.

Requests for such reports and documentation and responses shall be coordinated through the Government point of contact. The Contractor shall comply with the most current Force Support Activity Standards Memorandum and Hennessey Checklist (AF Form 1038); the checklist will be kept in the manager’s front office.

Contract Title: Mess Attendant Services

1.2. Introduction. The Moody AFB appropriated fund food service operation consists of a main dining facility (DFAC), Georgia Pines Dining Facility. This facility provides full meal service and meets the nutritional needs of Department of Defense (DoD) personnel who frequent the facility. The Georgia Pines Dining Facility is a cafeteria style dining facility with a takeout option and provide boxed meals for passengers and crews in support of flying missions and to customers requesting them in support of ground operations on a twenty-four-(24)-hour basis.

Under the contract, Air Force personnel will retain all management responsibilities, functions, and oversight, as well as day-to-day decision-making authority. Air Force personnel perform the following management functions: establishing hours of operation, opening and closing the facilities, planning the meal selection, recordkeeping, budgeting, accounting, controlling cash and meal payments, verifying receipt of all funds, managing the storeroom, controlling hazardous materials and direct food service requirements during contingency operations.

1.2.1. Customer Eligibility. The primary customers at this dining facility are Essential Station Messing (ESM) recipients; military personnel who are allotted rations in government dining facilities at the expense of the government. Secondary customers are military personnel who wish to and are granted permission to dine in the facility at their own expense. Officers and civilians in TDY status are authorized to dine in the facilities. Organizations such as JROTC, ROTC, Civil Air Patrol, Boy/Girl Scout troops, and other DOD members occasionally dine in the dining facility if permitted by the installation commander. Furthermore, the installation commander or the delegated authority may authorize retirees, dependents and guests to eat in the dining facilities IAW AFI 34-239, Food Service Management Attachment 2. Customer eligibility is also referenced in each Cashier's Instruction Book. Cashiers will refer to the military shift leader or the dining facility manager to verify customer eligibility when in doubt. The contractor will ensure only authorized individuals are served.

1.3. Operational Requirements and Specific Tasks.

1.3.1. Table Service. The contractor shall clean and sanitize dining room tables, chairs, or benches IAW the current Public Health standards to mitigate transmittable diseases. The contractor shall replenish dining table items (napkins, salt, pepper, condiments, sanitizers etc.)

prior to meal periods. The contractor shall post flyers marketing special events at each table as directed by the Government facility manager/COR or military shift leader. Customers will be required to bus their own tables and take their dishes/trays to a designated collection area. The contractor will remove used dishes/trays from the designated collection area in a professional and organized manner. Plates shall not be scraped in the view of customers.

1.3.2. Guest Flow Rate. The Contractor shall provide sufficient personnel to ensure that patrons can be served at the rate of five (5) guests per minute on the main serving line and three

(3) guests per minute on the short-order serving line or breakfast.

1.3.3. Set-up of Food. The Contractor shall setup and refill all customers’ self-serve items (ice machine, milk, juice, cereal, chips, bread, coffee, condiments, set-up pastry online, etc.) in the serving line area.

1.3.4. Service of Food. The Contractor and military personnel shall serve food in standard

Contract Title: Mess Attendant Services portions, as listed on the Food Service Production Log (or computer-generated form) (portion size column), and the Air Force Automated Recipe Service, unless smaller portions are requested by the patron. The Contractor shall move full-serving containers (pans, trays, etc.) to serving lines; replenish, replace, or remove containers. Perform standard cross-panning procedures;

maintain proper temperature on serving lines. The Contractor shall set-up and close-down the shall comply with AFI 34-239, Food Service Management Program; AFMAN 34-240, Food Services Program Management; Preface to the Worldwide Menu and current Tri-Service Food Code; AFI 40-104, Health Promotion Nutrition; AFI 48-116, Food Safety Program and Food Service Operations Standards (located at http://www.e- publishing.af.mil/) using the standard recipes on the USAF Corporate Automated Food Enterprise System, (CAFÉ).

1.3.4.4. The Contractor shall not discard any food unless directed by the Government. At the end of the serving period the military shift leader inspects, covers, labels, and stores the food; or otherwise disposes of leftovers as appropriate.

1.3.5. OZZI Machine. The Contractor shall unload the OZZI Machine or equivalent when full of used containers. The Contractor will clean dirty reusable containers with the Clipper and replace them inside the OZZI Machine. Additionally, the Contractor will clean the recipient as needed.

1.3.6. Box Meals. The Contractor shall make up boxes or containers, assemble, and pack the meal components for pickup by others in the time constraints as specified on the order form. The Contractor shall setup and prepare sandwiches for box meals. Contractor shall use commercial carryout containers provided by the government and follow Food Service Production Log and recipe cards. A 72-hour notice is desired for box meal orders.

1.3.7. Take Out Food. The contractor will make up boxes or containers, assemble, and pack the meal components for pickup take out. Grab-N-Go shall be available to all patrons during all meal periods and in between regularly scheduled meal periods. For carryout meals and the Grab-n-Go alternative, the containers must be IAW AF Guidelines (AF Food Service Operations Standards). The contractor shall receive orders and prepare Ground Support Meals (boxed lunches) as identified in the Corporate Food Services Guidelines for authorized base organizations within two (2) hours.

1.3.8. Cashier Services. The Contractor shall perform cashier duties for each meal to maintain a flow rate of guests to correspond with serving line flow rates specified in this contract. The contractor shall turn in funds and operate the Point of Sales (cash register system) provided by the Government. Use the Government-provided AF Form 79 (Headcount Record) to record attendance at each meal when required by the Food Service Manager. The Cashier shall check the identification cards of all personnel to validate authorization. ESM Customers will present their ID cards to verify their entitlements. Cashiers shall get permission from the military shift leader or the DFAC manager to allow guests without ID cards to dine in the facilities. The cashiers shall issue each customer a receipt after being rung up at the register. Cashier shall be in place and ready to assume duties fifteen (15) minutes prior to opening. Cashiers shall count their money in a secure area before and after the meal. The contractor will receive an initial

Contract Title: Mess Attendant Services distribution of funds using a DD Form 1081, Statement of Agent Officer’s Account, and sign/maintain an AF Form 1305, Receipt for Transfer of Cash and Vouchers, to transfer any funds between the Authorized Agent and any cashier. The contractor is responsible for the amount of funds provided and shall return the funds at the end of the contract period. Any funds missing shall be reimbursed by the contractor.

1.3.8.1. The cashier shall be able to operate the government provided cash register system. The government will provide a copy of the current cashier instructions (Cashiers Continuity Book) at each cashier station. In addition, each cashier shall comply with DAFMAN 34-131, Appropriated Fund (APF) Food Service Program Management, Chapter 3, Food Service Management Program, and AFMAN 34-240, Chapter 1 & 3.

1.3.8.2. The Contractor shall turn in all receipts for verification after each Dining Facility Operating day to the Food Service Accountant (FSA). He/she shall collect receipts daily. The FSA will collect the deposit weekly. The Contractor shall account for any cash overages with cash receipts and reimburse the Government for cash shortages.

1.3.9. Mess/Food Attendant Services – Contingency

1.3.9.1. Contingency/Emergency Services. Operations may increase workload, to include the “Continuation of Essential Contractor Services During Crisis”. Contractor shall provide service during military exercises (for example, accident and rescue operations, civil disturbances, weather warnings, and base alerts), natural disasters, and other contingency operations. The number of operations varies but can be reasonably predicted from history. The Contractor shall respond to Operational/Readiness Exercises or Inspections (ORE/ORI), military exercises, or actual emergencies or natural disasters during an average year. Serving hours under this provision may be increased and may be implemented as directed by the Contracting Officer (CO) at any time as required to meet military mission requirements.

As soon as the Government is notified of contingency workload requirements, the contractor will be notified no less than three (3) days prior to contingency CLIN activation. A two-week notice will be provided for contingency CLIN deactivation.

1.3.9.2. Contingency Workload. In special and emergency situations, including, but not limited to, mobilization and surge requirements, the CO may direct the contractor to provide cooks, in addition to attendant personnel to perform food preparation and cashier duties. When contingency services are authorized, a copy of the schedule shall be provided to the CO, DFAC Management, and the COR for verification and to ensure sufficient manpower.

1.3.9.3. Military Replacements. The Government will provide the Contractor a minimum of three (3) days advance notice to replace a specified number of military cooks, salad preparation, and line servers. The ratio for backfill is one contractor for every three military needing replacement. The Government will provide the expected duration of the requirement. This does not imply a reduction of expected services. The Contractor shall provide qualified chefs to prepare food IAW AF cooking guidelines listed in paragraph 3.5.3.

Contract Title: Mess Attendant Services

1.3.9.4. Cook I. The Contractor shall accomplish the food preparation tasks IAW the Air Force recipe cards and serve in standard portions. The Contractor shall provide cooks who are qualified to perform the cook duties as specified in Career Field Education Training, paragraph 10.5.4., regarding food service experience only. Contractor cooks’ qualifications shall be equivalent to the “3F151” skill level and have a minimum of two (2) years of food service cooking/baking experience and are qualified to perform the cooks’ duties as outlined in this PWS.

1.3.9.5. Line servers shall be in place and ready to assume duties fifteen (15) minutes prior to opening and will not remove food until 15 minutes after the serving period has ended.

1.3.9.6. When the Government perceives that the mission accomplishment is in danger of failure, the Government may choose to activate contingency requirements.

1.3.9.7. The Government will not exercise any supervision or control over the contractor’s employees performing under this contract. Such employees shall be accountable, not to the Government, but solely to the Contractor, who in turn is accountable/ responsible to the Government.

1.3.9.8. Food Preparation. The contractor is responsible for: peeling, seeding, chopping or otherwise readying raw fruits and vegetables for use by military cooks and other uses; placing cold cuts and cheeses in containers for use at the sandwich/deli bar; slice and plate desserts and baked goods. The contractor is responsible for all salad preparation including cooking pasta, boiling eggs for pasta, and egg salad. All HOT food items will be prepared by the Government;

all COLD food items will be prepared by the contractor. The contractor shall institute sanitary food preparation in compliance with AFI 48-116, Food Safety Program and the current Tri- Service Food Code. The contractor shall obtain food from the storeroom for each meal and accomplish the food preparation tasks listed on the Food Service Production Log IAW recipes from the USAF Corporate Automated Food Enterprise System, (CAFÉ). The contractor will progressively prepare referenced food items to ensure optimum freshness, flavor, color, texture, and nutritional value.

1.3.9.9. Service of Food. The Contractor and military personnel shall serve food in standard portions, as listed on the Food Service Production Log (or computer-generated form) (portion size column), and the Air Force Automated Recipe Service, unless smaller portions are requested by the patron. The Contractor shall move full-serving containers (pans, trays, etc.) to serving lines; replenish, replace, or remove containers. Perform standard cross-panning procedures;

maintain proper temperature on serving lines. The Contractor shall set-up and close-down the serving line IAW Food Service Production Log (or computer-generated form). The contractor shall comply with DAFMAN 34-131, AFP Food Service Program Management; AFMAN 34-240, Food Services Program Management; Preface to the Worldwide Menu and current Tri- Service Food Code; AFI 40-104, Health Promotion Nutrition; AFI 48-116, Food Safety Program and Food Service Operations Standards (located at http://www.e-publishing.af.mil/) using the standard recipes on the USAF Corporate Automated Food Enterprise System, (CAFÉ). The Contractor may be required to prepare boxed and to-go meals.

1.3.9.10. The Contractor shall unload the OZZI Machine when full of used containers. The

Contract Title: Mess Attendant Services

Contractor will clean dirty reusable containers with the Clipper and replace them inside the OZZI Machine. Additionally, the Contractor will clean the recipient as needed.

1.3.10. Other Duties.

1.3.10.1. Clean, Sanitize, and Air-Dry dishes, pots, pans, safety floor mats, and equipment in the kitchen serving line area, self-service area, and dining areas IAW the U.S. Department of Health & Human Services FDA Food Code, and local policy/regulations as required by Military Public Health. Contractor shall provide a cleaning schedule to include all cleaning and sanitation of equipment and facilities. All cooking/prepping equipment shall be cleaned after each use.

Schedule shall reflect frequency of cleaning and method to accomplish the cleaning. Cleaning schedule, frequency, and method shall be included as part of the Quality Control Plan required by this PWS.

1.3.10.2. Sanitation Requirements. The contractor shall comply with all federal and Air Force mandated sanitation requirements. AFI 48-116, Food Safety Program all chapters and Tri- Service Food Code and supplements as directed by HQ Services Agency. In addition to inspections of contractor performance by the COR, medical public health personnel assigned by the installation director of military public health (MPH) will also inspect facility compliance with sanitary standards. Contractor sanitary deficiencies shall be corrected immediately, and corrective action reported to the COR and facility manager as soon as completed. The contractor shall provide a cleaning schedule to include all cleaning and sanitation of equipment and facilities to the COR and facility manager as part of the contractor’s Quality Control Plan.

1.3.10.3. Subsistence and Material Handling. The Contractor may assist with putting stock in the stockroom upon receipt using First-In-First-Out (FIFO): perishables within thirty (30) minutes, and non-perishables within one hour. Put away expendable supplies upon arrival of the delivery when notified by a military/civilian representative.

1.3.10.4. Menu Boards. Post and maintain all serving area menu boards. Update menus and prices from the computer located in the training office for all meals during the day, prior to the start of each meal. Menu and price changes will be posted no later than the start of the meal service.

1.3.10.5. Housekeeping Services. The contractor shall always maintain the interior and exterior of the facilities in a clean and sanitary condition. The contractor shall immediately respond to areas that affect customer service. All housekeeping practices shall comply with the Tri- Service Food Code. The contractor shall do only essential cleaning in the kitchen while meals are being prepared and in the dining area while patrons are present. The contractor shall cleanup those areas that immediately affect customer service to include appearance of the dining facility and expanded flight kitchen.

1.3.10.5.1. Interior Housekeeping Services

1.3.10.5.1.1. Floor Cleaning/Furniture Cleaning. The contractor shall clean and sanitize all floors so that no visible dirt or dust remains on floors, floor mats or runners. The contractor shall

Contract Title: Mess Attendant Services also ensure no visible dirt in corners, behind doors, or under furniture and equipment, or on table legs/booths. Do not place chairs on tables at any time. Contractor will sanitize mops, brooms and brushes IAW contractor's cleaning schedule and the Tri-Service Food Code. Contractor will vacuum carpet so that no visible dirt, food particles, or stains remain and steam clean, and shampoo carpets on a monthly basis during the last week of each month.

1.3.10.5.1.2. Spot Floor Cleaning. Spot clean floors to remove food spills and debris immediately to promote a clean and safe working environment. Caution signs shall be posted on wet floors and removed immediately once the floor has dried.

1.3.10.5.1.3. Lavatories. Contractors will spot check lavatories during mealtimes and cleaned after each meal period to ensure tidiness, and all supplies are available. Contractor will clean toilets, urinals, sinks and partitions with a germicidal detergent solution and de-scale toilets and urinals as required. Contractor will remove all dirt and debris from the floor tile grout. Cleaning will remove all deposits, stains, and foreign matter, including those under fixture edges, lips, and on all exposed surfaces. Cleaning supplies will be removed immediately following completion of cleaning.

1.3.10.5.1.4. Window Cleaning, Dusting and Light bulb Replacement. Contractor will ensure interior and exterior windows are cleaned and sanitized to present a clean and dirt-free appearance. Contractor will replace all burned out light bulbs and fluorescent tubes 10 feet and below, inside and outside the assigned facilities, with contractor-supplied bulbs and tubes, within 24 hours. The contractor will turn in all burnt light bulbs to the facility manager, who will turn the burnt bulbs into the Tyndall AFB, Hazmat Recycling Center. Contractor will notify military shift leader or government facility manager of the need to replace any lights above 10 feet; the government shall be responsible for purchase and replacement of any lights above 10 feet.

Contractor wild dust furniture, fixtures, decorations, and TVs as needed.

1.3.10.5.2. Exterior Housekeeping Services. The contractor shall clean the grounds around the facility. See Appendix C, for “Work Area Layout for The Georgia Pines”. Contractor personnel shall: Sweep and clean in and around entrances, exits, and sidewalks as required, always maintaining a neat and clean facility appearance. Cleaning includes removing all paper, trash, and cigarette butts from the area. Clean all outside picnic tables 50 feet or less from the facility if necessary. Clean designated parking spots during Distinguished Visitor Visits; these areas should be swept and cleaned of debris. Weather, traffic, or other conditions may demand additional cleaning or maintenance to ensure the grounds are clean and orderly.

1.3.10.6. Visits by Non-base Personnel. VIPs, Management Assistance Teams, Commander’s Annual Facility Inspection Teams, and other operational commitments shall require additional Contractor support in such areas as special table set-up, rearranging the dining room, using special dishware, clean-up and tear-down of table settings, sanitation, and general facility appearance as determined by the Food Service Manager or the Facility Manager. Schedules for VIPs and inspection team visits will be provided at least three (3) working days before the date of the event. Short notice visits are an exception. The Contractor will be notified as soon as the DFAC Manager is informed.

1.3.10.7. Civic Groups. Civic groups are authorized to use the DFAC upon permission from

Contract Title: Mess Attendant Services the Installation Commander. Group visits normally occur May through August. High School ROTC units, Scout Packs, and Troop Support units will occasionally host local or visiting personnel, usually in groups of fifty (50) people or less.

1.3.10.8. Special Functions. The Contractor shall decorate the DFAC with Government-provided decorative materials for holidays and special occasions. This will include, but is not limited to, decorating the entryways to the dining facilities, the dining areas, and the serving line areas. Schedules for special function visits will be provided at least three working days before the date of the event. However, there will be exceptions due to short/no notice visits. The Contactor will be notified as soon as the DFAC Manager is informed.

1.4 Organizational Conflict of Interest (OCI): Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5 Transition Plan.

1.5.1. Phase-In. Transition period is scheduled for the thirty-day period immediately prior to contract start date to allow for orderly contract transition. The contractor shall provide a complete transition phase-in plan for the thirty-day period prior to contract start date that will ensure performance IAW this PWS on the first day of the contract without degradation in service from the previous contract. The Transition Plan shall address the Contractor’s proposed approach for transitioning in to the facility. The plan shall address the Contractor’s proposed strategy for ensuring smooth transition; schedule for transition; procedures to provide appropriate mix of skilled employees to perform responsibilities for all contract functions and throughout the contract period; and the equipment and supplies to be used in performance of the contract.

1.5.2. Phase-Out. If or when there is a change in service provider, the incumbent service provider shall provide familiarization to the follow-on service provider. During the phase-out familiarization period, the incumbent shall be fully responsible for the scope of work specified in the PWS. The incumbent is responsible for ensuring that all employees are well versed on all duties, responsibilities, and hours 30 days prior to.

1.6. Period of Performance. Performance is to begin 01 April 2026 with a six (6) month base and four (4) one- year options with an optional six (6) month extension.

2. SERVICES SUMMARY (SS).

The purpose of this paragraph is to state the performance objectives and identify the performance thresholds/standards to determine the overall effectiveness of services delivered to the

Government. The SS will be used in evaluating Contractor performance.

Performance Objective PWS Paragraph Performance Threshold(s)

SS-1

Prepare food IAW regulations and production log.

1.3. (Inclusive) 95% of menu items/meal period.

SS-2

Comply with sanitation requirements of the Food

Code. State and Local laws/regulations, which result in a satisfactory or better rating in health inspections.

1.3.10. (Inclusive) 100% of the time.

SS-3

Satisfy facility manager and guests in reference to timeliness of service and courteousness of employees

6.2. (Inclusive) No more than 3 valid complaints per month

SS-4

Reconcile cash-drawer with

P.O.S. reports and ensure cash is properly turned in on time.

1.3.8. 100% of deposits per month.

SS-5

Maintain the interior and exterior of the Dining Facility in a clean and sanitary condition.

1.3.10.5. (Inclusive) No more than 2 valid complaints per month.

SS-6

Provide cooks/food servers to ensure there is no impact on food service operations during contingency operations.

1.3.9. (Inclusive) 100% of the time.

SS-7

Establish and maintain a

Quality Control Program with an inspection system that will assure all aspects of the functional areas.

6.3 (Inclusive) 100% of the time.

SS-8

Put away stock in storeroom upon receipt.

1.3.10. 100% of the time.

SS-9

Set-up and close- down serving line.

SS-10

Clear, Clean, Sanitize dining room tables.

1.3.1. 100% of the time.

SS-11

Maintain employee training records

5.8. (Inclusive) 95% of the time.

SS-12

Employee uniforms and nametags acceptable with PWS requirements

Appendix F 100% of the time.

SS-13

Manage Personnel.

6.0. (Inclusive) 100% of personnel

SS-14

Clean and sanitize all dishes, pots, pans, and food contact surfaces.

1.3.10.1.

1.3.10.2.

100% of the time.

3. Government Furnished Property and Services.

3.1. Services The Government will provide the following equipment, facilities, materials, property services, technical order, publications, and forms. If facilities, equipment, materials, or services are not listed as available, Government provided or Government-shared, they shall be Contractor-furnished.

3.2. Facilities The Government will furnish the following facility: Building 571 (27,925 sq. ft.), 7255 Robins Road, Moody AFB GA. The government manages and is responsible for the maintenance and repair of these facilities. The Contractor shall not make alterations to the facilities without specific written permission from the CO/COR. No alternations to the office space shall be made without the specific written permission from the functional commander and the CO as coordinated and approved via the Civil Engineer work order, AF Form 332. In case of alterations necessary for compliance with OSHA, such permission shall not be reasonably withheld.

3.3. Equipment. The government will provide equipment listed in Appendix D.

3.3.1. Equipment Inventory. An inventory of Government provided equipment shall be accomplished not later than five days after the start of the contract, within ten days of the start of any option period, and not later than ten days before completion of the contract period (including any option periods). The Contractor and CORs shall conduct a joint inventory of all Government-provided equipment, and the Contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded, and the CO notified in writing. The Contractor and the COR will jointly determine the working order and condition of all equipment and document their findings on the inventory. In

1.3.4. 100% of the time.

Contract Title: Mess Attendant Services the event of a disagreement between the Contractor and the COR on the working order and condition of equipment, the disagreement shall be referred to the CO for resolution.

3.3.2. Obtaining Replacement of Government-Provided Equipment. The Contractor’s request for replacement of Government-provided equipment shall be made directly to the COR for processing. Such requests shall specify the reason for the replacement request.

3.3.3. Equipment Accountability. . Liability for loss or damage to Government furnished equipment shall be determined IAW Federal Acquisition Regulation (FAR) 52.245-1 Alt 1. The Contractor shall be liable for loss or damage to Government-provided property and equipment beyond fair wear and tear IAW the clause of the contract. The Contractor shall report all lost, damaged, or destroyed Government- furnished equipment to the CO within seventy-two (72) hours of discovery. In the case of loss or damage beyond economical repair to property and equipment, the CO shall determine the amount of the Contractor’s liability.

3.3.4. Equipment Turn-In. The Contractor shall coordinate any equipment to be submitted to the Defense Reutilization Marketing Organization (DRMO) with the COR and CO.

3.4 Additional Services

3.4.1 Telephone Service. The use of Government-supplied telephones is provided solely for official Government business and shall not be used to transact personal business by the Contractor or his/her employees. The Contractor shall contact the COR for repair service. The Government will not be responsible for charges for long-distance telephone calls made or accepted by Contractor personnel.

3.4.2. Telephone Service (Commercial). The Contractor shall furnish his or her own commercial telephone line; he/she shall work through the 23D Communications Squadron, Moody AFB, to establish this line, if necessary. All communications with DoD organizations are subject to communications security (COMSEC) review. Contractor personnel shall be aware that telephone communications networks are continually subject to interception by unfriendly intelligence organizations. The DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, civilian Contractor personnel are advised that time they place a call to, or receive a call from, a USAF organization, they are subject to COMSEC procedures. The Contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with DoD information.

3.4.3. Mail Service. The government will provide postal services for official government mail only. Contractor shall be responsible for coordinating with the US Postal Service for the delivery of mail to the contractor’s facility or post office box.

3.4.4. Waste Management. The Contractor shall assist the Government by complying with the base recycling program. This shall require segregating reusable/recyclable (rinse cans/plastic, etc.) waste materials by type. The Government shall retain ownership of all reusable waste materials. Non-reusable waste materials (trash and garbage) shall be removed from the facility by a Government-approved method, i.e., paper, cans, or cardboard recycle bins. Contractors performing base services are subject to the same requirement for HAZMAT as base personnel.

All HAZMAT materials, including cleaning supplies, brought on the base must go through HAZMAT Pharmacy and always have a Material Safety Data Sheet (MSDS) on file. Preference to environmentally friendly products shall be given. Hazardous waste shall be handled IAW Moody AFB Hazardous Waste Management Plan. Compliance with the HAZMAT requirements of AFI 32-7002 is mandatory. All waste materials generated by any work under the contract performed on a Government installation shall be handled, transported, stored, and disposed of by the Contractor and by his subcontractors at all times IAW all applicable Federal, state, or local laws, ordinances, regulations, court orders, or other types of rules or rulings having the effect of law, including but is not limited to Air Act, as amended (42 USC SEC 1857 ET SEQ); the Refuse Act of 1898 (33 USC Executive Order 11507); and the Environmental Protection Agency guidelines on thermal processing and land disposal of solid waste (40 CFR, Chapter 1, parts 240 & 241).

3.4.5. Emergency Medical Service. The Moody Air Force Base Clinic will provide emergency (cases where loss of life, limb, sight, or hearing is possible) medical services transportation, if required, on a reimbursable basis. The Contractor shall be responsible to for reimbursing the Government.

3.4.6. Utilities. The Government will furnish reasonable amounts of utilities to include electricity, water, sewage, and heating. The Contractor shall exercise responsible use of all utilities.

3.4.7. Removal of Equipment. Removal of any equipment condemned or replaced from the food service facility receiving area as follows:

3.4.7.1. All gas, water, and steam lines up to and including the supply source for each piece of equipment.

3.4.7.2. Repair of walk-in refrigerators, except for minor repair of handles, hinges, gaskets, and refrigeration units.

3.4.7.3 Calibration of all scales and deep fat fryer thermostats.

3.4.7.4. Electrical power into the building, including panel board and circuit breaker.

3.4.7.5. Sewer lines from floor and wall drains of buildings.

3.4.7.6. Cleaning, maintenance, and repair of exhaust duct systems through the exterior outlet and exhaust fan mechanisms.

3.4.7.7. Alteration, repair, and maintenance of building.

3.5. Publications

3.5.1. Publications and forms that apply to this contract are listed below (located at https://e-publishing.af.mil) The Contractor shall maintain current copies of forms and publications for the https://e-publishing.af.mil/ https://e-publishing.af.mil/ documents required to provide Food Service Attendant Services which will be provided by the

COR.

3.5.1.1. The Government will notify the Contractor as follow-on requirements changes occur.

Supplements or amendments to listed publications from any organization level may be issued during the life of the contract. The Contractor shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the Contractor shall provide a proposal for a reduction in the contract price to the CO within fifteen (15) days. Before implementing any change that will result in an increase in contract price, the Contractor shall submit to the CO a price proposal within thirty (30) days following receipt of the change by the Contractor. Failure of the Contractor to submit a price proposal within thirty (30) days following receipt of the change could endanger contract performance. Upon completion of the contract, the Contractor shall return to the Government all issued unused publications and forms.

3.5.2. Publications. Include but are not limited to:

Publication No. Title Date Applicable Paragraph/Chapter

DAFMAN 34-

Food Service Program Management

10 Oct 2023 Chapter 1, 2, 3, 5 and paragraph 4.8 Attachment 1, 2, 3, 4, 5, 6, 7, and 8.

DAFI 48-103 Health Promotion

21 June 2019 Chapter 1, 2 and 3

AFMAN 48-

147_IP

Tri-Service Food Code

21 June 2023

DAFI 48-116 Food Protection Program

10 March 2023 Chapter 1, 2 and paragraph 2.6

DoDM

5400.07_AFMAN

33-302

Freedom of Information Act

27 April 2018

DoD 5500-7-R Joint Ethics Regulation

(JER)

15 May 2024

DAFI 33-200 Information Assurance Management

AFMAN 91-203 Air Force Occupational Safety, Fire, and Health Standards

25 March 2022

3.5.3. Forms.

Form Number Title Date

AF Form 977 Food Facility Evaluation 01 May 1994

DAF 79 Headcount Record 26 Oct 2023

DAF 1254 Register of Cash Collection Sheets

10 Oct 2023

DAF 1305 Receipt for Transfer of Cash and Vouchers

10 Oct 2023

DD Form 1131 Cash Collection Voucher Dec 2003

SF 702 Security Container Check Sheet 01 Jan 2020

Food Production Log

(HA AFSVS)

Provided to contractor

4.0. Contractor Furnished Materials and Services.

4.1. Equipment. See Appendix D. Cleaning materials shall equal or exceed the standards listed above. The items and quantities are not absolute and are only approximate figures. The Contractor shall provide all supplies necessary to perform food service attendant services IAW this PWS.

4.1.1. Housekeeping Equipment, Materials, and Supplies. The Contractor shall furnish everything required to perform the housekeeping requirements of this contract. The Contractor shall furnish all housekeeping supplies, materials, and equipment, to include but not limited to Contractor-furnished items, without reimbursement. All housekeeping costs should be factored into the fixed price for CLIN 0001 and the associated option CLIN(s). Products furnished shall meet or exceed generally accepted industry standards. Consideration will also be given to environmentally friendly products.

4.2. Materials

4.2.1. Uniform Requirements. The contractor shall provide employee uniforms, nametags, and any other specialty clothing (jackets, gloves, rubber gloves, aprons, no-slip steel toe shoes, etc.)

Employees shall wear clean, neat, pressed and well-fitting uniforms always while on duty. The uniform shirt is to be tucked in at all times while on-duty. Contractor personnel shall comply with the current food code with the wear of any jewelry. All uniforms shall be consistent with the pattern and material, the contractor must have available uniforms for any newly hired personnel.

The uniform shall not contain commercial advertising except that the hats and nametags may contain the contractor's name. Submit uniforms for approval by the contracting office and COR no later than 2 weeks prior to contract start date. Torn and dirty uniforms, in addition to those with rips, missing buttons, etc. are not to be worn in the dining facility. All shoes shall be of sturdy construction and shall cover the foot for sanitation and safety reasons. Open-toe shoes, sandals, or athletic shoes, and heels higher then 1/2 inches shall not be worn. All shoes shall be black in color and slip resistant for safety. Steel toes are recommended for safety purposes, but optional. Uniform requirements are listed in Appendix F.

Contract Title: Mess Attendant Services

4.3. Services. Except for those items or services specifically stated Government-provided or government-reimbursed, the Contractor shall furnish everything required to perform this contract, to include but not limited to the items listed in Appendix D.

5.0. GENERAL INFORMATION

5.1. T1 Investigation: The contractor shall complete and maintain at least a Tier 1 Investigation (T1) formerly known National Agency Check and Inquiries (NACI) throughout the contract period of performance. This is the basic and minimum investigation required. It consists of a NAC with written inquiries and searches of records covering specific areas of a person’s background during the past five years. Those inquiries are sent to current and past employers, schools attended, references, and local law enforcement authorities. The contractor shall provide proof of clearance.

5.2. Pass and Identification. Pass and identification items required for contract performance will be obtained for Contractor personnel and non-Government-provided vehicles. Obtaining the appropriate passes and identification items is the responsibility of contractor. All Contractor personnel shall identify themselves as Contractor employees in all written correspondence to include correspondence by email, in person by use of appropriate badging, and over the telephone.

5.2.1. The Government is authorized to restrict the employment of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the government or its personnel.

5.2.2. The Contractor shall obtain personnel pass application forms from the CO’s Contract Administrator, 23D Contracting Squadron. The Contractor employee shall complete and carry the forms to the Security Forces, Pass and Registration Office.

5.2.3. Vehicle registration, proof of insurance, and a valid driver’s license must be presented for all vehicles to be registered.

5.2.4. Retrieving pass and identification items from Contractor employees shall be accomplished by the Contract Manager upon the departure from employment, prior to contract expiration, of any Contractor employee, and turned into the Pass and Identification Office.

5.2.5. The Contractor shall maintain a current listing of employees. The list shall include the employee’s name, social security number, and type of investigation if contract work involves access to Government automated information systems, unescorted entry to Air Force restricted areas or other sensitive areas designated by the Installation Commander, or access to unclassified sensitive information or sensitive equipment. The list shall be provided to the Program Manager and the sponsoring agency’s Security Manager. An updated listing shall be provided when an employee’s status or information changes.

5.2.6. Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check before operating unclassified automated information systems, for unescorted entry into restricted areas, or for access to unclassified sensitive

Contract Title: Mess Attendant Services information or sensitive equipment. The Government shall submit these investigations at no additional cost to the Contractor. The Contractor shall comply with the requirements of DOD 5200-2R, Personnel Security Program, and AFI 33-119, Communications and Information.

5.2.7. Key Control. The Contractor shall establish and implement methods of ensuring all keys and vault combinations issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

5.2.7.1. In the event keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system, and the total cost shall be deducted from the monthly payment due the Contractor.

5.2.7.2. The Contractor shall prohibit the use of keys or vault combinations issued by the Government, by any persons other than the contractor’s employees, and the opening of locked areas by Contractor employees to permit the entrance of persons other than Contractor employees engaged in the performance of contract work requirements in those areas.

5.2.8. Special Requirements. The Contractor shall ensure that all employees operating vehicles or vessels under the terms of this contract obtain and maintain a REAL-ID compliant state driver’s licenses commensurate with the size and type of vehicle being operated.

5.2.9. Traffic Laws. The Contractor and its employees shall comply with base speed limits and other traffic laws.

5.3. Antiterrorism (AT) Level 1 training for Contractors: DAFI 31-145-O published 14 November 2022 states 100% of contractors will complete AT Level I (Antiterrorism Awareness) within 30 days of requiring access, and annually thereafter (https://jko.jten.mil/courses/AT-level1/launch.html) by all contractor personnel to whom commanders have granted access to their fenced installations or separate facilities. This is also a federal law under 48 CFR § 252.204-7004 that all contractors that work on federally funded projects will have this training.

The new DAFI states:

5.3.1. Contracting Squadron (CONS) Commanders:

5.3.1.1. Coordinate performance work statement (PWS)/statement of work (SOW) and modifications with the installation Antiterrorism Officer/Antiterrorism Program Manager (ATO/ATPM) to ensure AT considerations and measures are included in all applicable contracts and that all AT standards comply.

5.3.1.2. Coordinate with the installation ATO/ATPM to ensure Level I - AT Awareness Training is completed by all contractors within 30 days of requiring access, and annually thereafter. (T-3).

Coordination for training should be done by the requiring unit after contract award.

5.3.1.3. Work with ATO/ATPM to coordinate AT-specific contracting measures for inclusion in the installation ‘s AT Plan.

5.3.1.4. Coordinate necessary background investigations for contractors with the installation information protection office and work with the ATO/ATPM to develop mitigation measures that limit the potential for terrorist and insider threats posed by contractors while on the installation.

5.3.1.5. Incorporate required AT clauses, related supplements, and local AT measures as part of requirements for DoD contracts, as described in Standard 18.

5.4. Security Requirements.

5.4.1. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their Contractor owned or privately owned vehicle while on Moody AFB GA.

5.4.2. Physical Security. The Contractor shall be responsible for safeguarding all Government property and controlled forms provided for Contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

5.4.3. Additional Security Requirements. Additional security requirements, including COMSEC User Requirements; Command, Control, Communications, and Computer (C4) Systems; Information Assurance (IA) Program; and Operations Security (OPSEC), shall be complied with by contractor personnel.

5.4.4. Security Forces and Fire Protection. Phone Number: 911

5.4.4.1 Cash Handling Procedures. Contractor shall ensure that all cashiers know the proper cash handling procedures provided by the Government.

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