Question 1.pdf

Question 1

Can you supply a list of the hardware and software?

Answer

Windows Vista, Windows 7, Office 7, Symantec Endpoint Protection of the Antivirus, Special software for testing (E-Exam) software. HPs (different models), Dell desktop, and Dell laptops, laser printers (color/black/white), smart boards and wireless routers.

Question 2

Jennifer wanted to confirm if the employee (Computer Operator) has to have (AFAEMS and AFIADL) experience. or Just Hardware Software experience for 14.25 and 3.59 Benefits.

QUALIFICATIONS. Proven two-(2)-to-five-(5)-years experience in both the hardware and software applications support being utilized by the ETS; this includes the Air Force Automated Education Management System (AFAEMS), the customer sign in tool, and testing updates from AFIADL, DANTES, Air University, and other updates as necessary.

3.1. Past experience(s) shall be included in a resume and a list of past performance(s), to include verifiable professional references.

Answer

No it is not required, SOW will be changed to read:

3. QUALIFICATIONS. Proven minimum of one year current experience with certifications in both the hardware and software applications: A+, Network+, and Security+. Experience with Air Force Automated Education Management System (AFAEMS), the customer sign in tool, and testing updates from AFIADL, DANTES, Air University, and other updates as necessary is desired but not mandatory. "Current" experience is defined as any experience within the past 5 years.

Question 3

How many PC’s and Servers will be supported?

Answer

Approximately 80 computers and 1 server

Question 4

Is this a new requirement? Is there an incumbent, if so who?

Answer

This is not a new requirement. Incumbent is:

Inventory Operating Logistics Agency Jacqueline Meyers

Question 5

Confirm only 8hrs per week per PWS?

Answer

Requirement is 8 hours per week.

Question 6

Is this an existing contract? If so what is the contract number and total contract price?

Answer

Yes, FA4830-11-A-0006 (Blanket Purchase Agreement), $25,000.00.

Question 7

Is this a follow-on requirement? If so, then please provide me the current contract number and incumbent.

Answer

Yes, FA4830-11-A-0006

Inventory Operating Logistics Agency Jacqueline Meyers

Question 8

Is there a contract in place? If so, what is the value of the current contract?

Answer

Yes, $25,000.00

Question 9

Can you explain what transcript (3.1.3) requires? Do you accept bid via email? Do we just send you the resume?

Answer

Paragraph 3.1.3 will be removed from the SOW. Yes, proposals are acceptable by email. Please send resumes and past performance/references per solicitation.

Question 10

Is this a follow on requirement? If yes, then who is the incumbent and what is the contract number?

Answer

Yes, FA4830-11-A-0006

Inventory Operating Logistics Agency

Jacqueline Meyers

Question 11

Also do we need to get Facility Clearance before bidding on this contract?

Answer

Facility Clearance is not required.

Question 12

Under QUALIFICATIONS section it is stated that" Proven two-(2)-to-five-(5)-years experience in both the hardware and software applications support being utilized by the ETS; this includes the Air Force Automated Education Management System (AFAEMS), the customer sign in tool, and testing updates from AFIADL, DANTES, Air University, and other updates as necessary".

Q1. Could you please verify if prior experience with technical environment of AFAEMS, Customer sign In Tool, AFIADL, DANTES, Air University is MANDATORY?

Q2. Would you please provide technical environment (software, applications, development and networking tools, etc.) that a computer specialist is expected to have experience with?

Answer

SOW will be amended to read:

3. QUALIFICATIONS. Proven minimum of one year current experience with certifications in both the hardware and software applications: A+, Network+, and Security+. Experience with Air Force Automated Education Management System (AFAEMS), the customer sign in tool, and testing updates from AFIADL, DANTES, Air University, and other updates as necessary is desired but not mandatory. "Current" experience is defined as any experience within the past 5 years.

Question 13

Can you tell me if submitting a candidate(s) is required with the initial proposal?

Answer

Yes, Past Performance is required for the individual you intend to hire for this position.

Question 14

I noticed in the SOW under qualifications it is mentioned that knowledge about Air Force systems is mandatory. I wanted to get a clarification on that. This will limit the competition. Is this your intent to seek a contractor with Air Force experience only?

Answer

No it is not required, SOW will be changed to read:

3. QUALIFICATIONS. Proven minimum of one year current experience with certifications in both the hardware and software applications: A+, Network+, and Security+. Experience with Air Force Automated Education Management System (AFAEMS), the customer sign in tool, and testing updates from AFIADL, DANTES, Air

University, and other updates as necessary is desired but not mandatory. "Current" experience is defined as any experience within the past 5 years.

Question 15

1. Is there an incumbent currently performing services?

2. For pricing purposes, should 1920 or 2080 hours be used.

Answer

1. Inventory Operating Logistics Agency Jacqueline Meyers

2. Neither, per the statement of work, only 8 hours per week will be worked. Please price with a unit of monthly if possible.

Question 16

Para. 3 Period of Performance of the above solicitation states: “The selected Contractor/Individual shall have at least one (1) year remaining at the current duty station to provide for continuity.”

Does this statement mean that only the incumbent will be considered for the position? Actually I would like you to explain what this means.

Answer

SOW will be amended to remove this paragraph.

Question 17

In the documents, the contractor is called “Computer Specialist”, but when looking at the Wage Determination they do not have that category. What is the correct category I should be looking under?

Answer

Computer Operator

If any questions sent to the contract administrator prior to 15 Feb 12 are not answer in this document, please resend your question to jennifer.harper@moody.af.mil.