Att_G7.doc

SERVICES SUMMARY (SS)

Performance Objective

PWS

Reference Performance Threshold

(Monthly unless otherwise specified)

CORs will:

a. Spot-check when the Contractor picks-up/delivers HHGS shipments.

b. Check quarterly at the Contractor’s warehouse.

c.

CORs will randomly check to ensure re-coopering of GOCs is performed by the Contractor, only when authorized by JPPSO. All repairs will be done prior to delivery to residence.

d. COR will ensure the Contractor, on an as needed basis, delivers GOCs to the site identified by JPPSO,

e. The CORs will validate that the inspection and disposition schedule of serviceable/unserviceable containers is complied with; serviceable or unserviceable containers have not been co-mingled; and that these two categories of containers are kept segregated.

f. The COR will validate that Contractors have provided JPPSO with a Government Owned Container Report (AF Form 384) fifteen (15) days after the contract start date and thereafter by the 5th of the month and that the Contractor maintains an accurate, up to date count of all Government Owned Containers.

g. The COR as a onetime check will ensure the new outbound DPM Contractor picked up the serviceable empty GOCs from the previous Contractor(s) not later than thirty (30) calendar days after commencement of the contract.

1.1. Inspection of Services.

The Government has the right to inspect all services identified within by the contract (SS and Non-SS items), to the extent practicable at all times and places during the term of the contract.

1.2. Non-Compliance

1.2.1. Memorandum For Record (MFR)

If the COR finds that the Contractor has deviated from established standards, but the deviation has little bearing on the service provided, the COR will document the finding in a memorandum for record (MFR). However, if the COR repeatedly identifies the same minor finding, it may be an indication that a major finding is occurring because the Contractor has not taken proper steps to prevent recurrence.

1.2.2 Contract Discrepancy Report (CDR)

When the Contractor fails to meet contract performance requirements, the Government COR, CA, or CO may prepare a CDR. This report is forwarded to the CO for review, and subsequently processed through the Contractor for action/explanation before being returned to the CO. Upon receipt, the CO will review the response and determine whether to accept the Contractor's position, determine corrective action (reduction in the monthly payment due to unacceptable performance, cure notice, show cause, etc.), or take other appropriate contractual action. The Government reserves the right to make a partial payment for services performed prior to receipt and evaluation of the Contractor's response to a CDR.

G-7