18Q0004_Quest_Answ_20180813.pdf.doc

PATIENT TRANSPORT SERVICES

FA4610-18-Q-0004

QUESTION & ANSWERS

13 Aug 2018 Q1. Section 2 – Service Summary of the PWS, Item 2 states “The contractor shall adhere to the following ground response times: For all codes requiring a transport unit (BLS with AED) and or ALS capability the time shall not exceed: 12 minutes. This standard applies to all areas of VAFB”. Section goes on to reference paragraph 1.7.4 and 1.7.5 of the PWS. The performance threshold for this item is defined as “Monthly, minimum response times shall be met or exceeded 90% of the time unless properly justified as determined by the COR”. The requirement of a response time performance of 90% on a 12 minute clock as outlined in Table E3.Ti of DoDI 6055.06 , does not specify a monthly (or any) measurement period. Due to the extremely low call volume at VAFB, this runs into a “Statistical Relevancy” problem when measuring a monthly response compliance. In fact, it’s not uncommon to have months where 10 or less calls are completed which results in a single late call placing you out of compliance. It’s common practice in EMS contracts to fall back to an Aggregate Compliance model when sample numbers are less than 100. As an example, San Juaquin, Monterey, Yolo, and Sonoma County 911 systems have language stating that for every month in which 100 or less calls are ran in a zone, compliance will be calculated in subsequent months once the responses for that zone exceeds 100 calls. Since the move to DoDI 6055.06 standards is new to VAFB, and considering Table E3.T1 does not specify a time period for measurement for the 90% compliance on a 12 minute ART, would you consider modifying the PWS to reflect a 90% compliance on a 12 month rolling aggregate or 100 call tolling?

A1. Yes. Paragraph 1.7.5 has been changed to reflect that the 90% threshold will be calculated based on the aggregate of all responses anually, not including calls cancelled in route. Also, Section 2, Service Summary, Item 2, has been changed to reflect that the minimum response time shall be met or exceeded 90% of the time based on all responses annually (not including cancelled in route calls) unless properly justified as determined by the COR. Lastly, Appendix F has been replaced with a new version. Please refer to solicitation amendment FA4610-18-Q-0004-0001 for the revised PWS, dated 8 Aug 2018.