PWS_Laundry_Services.pdf

Performance Work Statement (PWS)

For

Laundry and Dry Cleaning Service

Travis AFB, CA

31 May 2019

Table of Contents

Section/Title Page

I. Description of Services 2 II. Service Summary 4 III. Government-Furnished Property and Services 5 IV. General Information 5 V. Appendices 5

PERFORMANCE WORK STATEMENT (PWS)

LAUNDRY AND DRY CLEANING SERVICE

I. DESCRIPTION OF SERVICES

The contractor shall, except as specified in this PWS as government-furnished property or services, provide everything necessary to perform laundry and dry-cleaning services for Travis AFB customers.

The contractor shall comply with commercial practices, industry standards; conform to the professional standards identified in this PWS, and all federal, state, local law, instructions, and directives applicable to performance of this work. The terms “must,” “shall,” and “will” denote mandatory actions in this PWS.

The estimated quantities of work and items are listed in Appendixes A. Workload Estimates.

1.1 PICK UP AND DELIVERY TIMES AND LOCATIONS. The contractor shall pick up and deliver items to the locations identified below. The contractor shall pick up Joint Service Lightweight Integrated Suit Technology (JSLIST) training suits and Cotton Inserts a minimum of twice a month as described in this SOW.

1.1.1 60th LRS Individual Protective Equipment, 640 W East Street, Bldg. P1

Pick-up Delivery

Tuesday Thursday

Thursday Tuesday

1.2 HOLIDAYS: The contractor shall not provide services for the building listed in paragraph 1.1.1 on all federal holidays, for example: Thanksgiving, Christmas, and New Year’s.

NAME OF HOLIDAY TIME OF OBERVANCE

New Year’s Day 1 January Martin Luther King Jr. Day Third Monday in Jan Presidents Day Third Monday in Feb Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in Sept Columbus Day Second Monday in Oct Veteran’s Day 11 Nov Thanksgiving Day Fourth Thurs in Nov Christmas Day 25 Dec

1.3 SPECIAL AND EMERGENCY SITUATIONS: The government does not foresee emergency calls for laundering of JSLIST training suits and Cotton Inserts over the course of this contracted period.

1.4. WEIGHING AND COUNTING OF ARTICLES

a. Delivery. The contractor shall record the number of clean JSLIST training suits and Cotton Inserts on the delivery ticket and the government representative will verify the amount. Contractor will count pieces of JSLIST training suits and Cotton Inserts to include those items priced individually and provide to government individual for reporting purposes. The contractor shall provide tickets and furnish the government the original and one copy.

b. Pick-up. The contractor shall sign a government issued hand receipt for the soiled JSLIST training suits and/or Cotton Inserts, and after pick-up notify the government the quantity that was picked-

up. The hand receipt will be retained by the government for computing variance in quantity when clean laundry is delivered.

1.5. RE-PERFORMANCE OF LAUNDERING/DRY CLEANING. The contractor shall re-perform cleaning of items that are determined “unsatisfactorily cleaned” by the government representative at no additional cost to the government. Unsatisfactorily cleaned items, which are obviously soiled and/or smelly upon return, shall be re-cleaned and returned to the same exchange point on the next scheduled normal delivery day. If the return period falls on a holiday, item(s) shall be returned the next scheduled delivery day following the holiday. The contractor shall ensure item(s) re-cleaned are segregated from other cleaned laundry identified as “re-cleaned” by a label or tag marked “re-cleaned,” and include the date and load number with which the items were originally returned. The quantity of the returned items shall be deducted from the total daily quantity on the day the discrepancy was noted.

1.6. MISSING ITEMS. Any article missing from a delivery shall be delivered by the contractor in the next regularly scheduled delivery at no additional cost to the government. However, if any articles are missing for 15 days or longer, these items will be considered lost and the contractor shall reimburse the government the exact replacement cost of the item(s).

1.7. DAMAGED ITEMS. Any JSLIST training suits and Cotton Inserts that are identified as damaged due to negligence of the contractor will be repaired or replaced by the contractor. The contracting officer will determine if items will be replaced when damaged due to contractor’s negligence.

1.8. REPAIRS. The contractor shall repair, at their expense, all damages to individual items which occur while in custody of the contractor, to include rips, tears, holes, open seams, replacement of buttons, and repair of replacement of broken zippers. Repairs are required on holes that are one inch or less in diameter. In addition, the contractor shall replace all broken and missing buttons with buttons of matching color and similar appearance and quality. All repairable items shall be repaired and returned to use within three working days. The unserviceable condition of each individual garment shall be noted by the contractor, on the delivery ticket. In the event the government provides the contractor with an unserviceable item, the contractor is not responsible for its repair and shall return all unserviceable items in separately marked bundles to the government. Designated bundles shall be marked “Unserviceable – Attention QA Personnel”.

1.9 PACKING AND BUNDLING PROCEDURES FOR LAUNDRY. All items shall be separated by size, color, and content and clearly marked with the quantity of each item in the bundle. Laundry delivered to Travis AFB shall be wrapped in accordance with method of finish codes and bundled as follows:

METHOD OF FINISH CODES

WDF wash, dry, fold WP Wrap finished work in clear film seal PB Return in plastic garment bag W Wash in warm water WD Wash & Dry SC Sorted by Color DC Dry cleaned

II. SERVICES SUMMARY

Performance Objective Performance Threshold

P0-1. JSLIST training suits and Cotton Inserts dry cleaning/laundering services, facilities, and equipment shall be kept in a clean, sanitary, and safe operation condition at all times in accordance with this PWS and industry standards

95% of the time during the monthly performance period.

P0-2. Pickup and delivery schedules are met and items identified in accordance with this

PWS

No more than 2 late pickup and deliveries, including re-performance of unsatisfactory cleaning, per month

P0-3. Correct quantities of laundry are returned and properly packaged. Correct sizes marked on all packages

No more than two unacceptable services in packaging per month and no more than +/- 2 difference from original pickup

III. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1. Emergency Medical Treatment. In the event contractor personnel are injured while performing contract duties on the base and emergency treatment is required, the David Grant Medical Center services may be used. If used, the contractor will be billed for the service at the standard rate for civilian emergencies.

IV. GENERAL INFORMATION

4.1 QUALITY CONTROL. The contractor shall employ his commercial quality control program/procedures to identify, prevent and ensure non-recurrence of defective services. Through implementation of the contractor’s quality control program/procedures, the government shall receive quality services meeting the requirements of this contract.

V. Appendices.

APPENDIX A-WORKLOAD ESTIMATES DATA LAUNDRY IDENTIFICATION AND STANDARD

PACKAGING FOR LOGISTICS READINESS SQUADRON

ITEM DESCRIPTION ITEMS PER

PACKAGE

EST

QTY/YR

FINISH CODE

JSLIST Training Top 1 400 QTR /

1,600 YR

WDF

JSLIST Training Trouser 1 400 QTR /

1,600 YR

WDF

Cotton Inserts (Gloves) 2 (1 pair) 800 QTR /

3,200 YR

WD