SOW

PERFORMANCE WORK STATEMENT (PWS)

PACKING, CONTAINERIZATION AND LOCAL DRAYAGE

OF

DIRECT PROCUREMENT METHOD (DPM)

PERSONAL PROPERTY SHIPMENTS

For Travis AFB counties

(Alpine, Amador, Calaveras, El Dorado, Madera, Mariposa, Napa, Sacramento, San Joaquin, Solano, Stanislaus, Tuolumne and Yolo)

12 May 08

TABLE OF CONTENTS

TITLE

PAGE

PART 1: DESCRIPTION OF SERVICES

A. Scope of Work

1. Pre-Move Survey

2. Weighing

3. Time Requirements

4. Preparation, Packing, Loading & Containerization

5. Tagging, Inventoring, and Packing List

6. Appliance Servicing and Unservicing

7. Containers and Vehicles

8. Outbound Documentation and Movement

9. Storage

10. Facilities

11. Cargo Insurance

12. Delivery, Unpacking, Unloading, and Loss and Damage

Reports

13. Claims

TABLE G-2: Service Delivery Summary

PART 2: GOVERNMENT-FURNISHED PROPERTY AND SERVICES

PART 3: GENERAL-REQUIREMENTS

PART 4: APPENDIXES

Appendix 1:

Figures

Appendix 2: Publications and Commercial Standards

Appendix 3: Definitions

Appendix 4: Acronyms

Appendix 5: G-6 DPM Claims and Liability Procedures

Appendix 6: Contractor Documents Requirement Listings

PART 1

DESCRIPTION OF SERVICES

A. Scope of Work

The contractor will furnish all personnel, equipment, facilities, supplies, services and materials, except as specified herein as Government-furnished, for the preparation of personal property of Department of Defense personnel for shipment and/or storage and related services. Work to be performed will be those services in the Schedules awarded to the contractor as outlined in individual Contract Line Item Numbers (CLIN). The requirements of this SOW apply to DPM shipments only. Tasks by type of move are reflected in the following chart showing which tasks normally apply to each type of move. Specific requirements for each task are described below. If specific instructions or requirements are not provided, commercial standards of services and best business practices are acceptable.

TABLE G-1. Task/Type of Move Matrix

Marking Exterior Shipping Containers

Storage

Unpacking/

Unloading and Loss and Damage Reports X

Reports

1. Premove Survey

a. The contractor will determine the nature of personal property offered for shipment either by physical inspection or telephone survey with the owner. The survey will be conducted at a time and date mutually agreed upon between the contractor and the member/employee. Any pack/pickup date changes will be coordinated with the ordering officer.

b. A physical inspection will be accomplished for all DPM shipments and local drayage shipments being picked up from a residence with an estimated net weight of 4,000 pounds or more, reflected on the DD Form 1299, Application for Shipment and/or Storage of Personal Property, and within 30 mile radius from the contractor’s city limits. For shipments of lesser weight, a telephone premove survey will be made. Any pack/pick-up date changes must be coordinated with the ordering officer.

2. Weighing.

a. The gross, tare, and net weight of all shipments will be determined through use of scales properly certified by a state inspector of weights and measures in accordance with IAW the regulations of the state or district having legal jurisdiction over the scales. Personnel designated to operate scales will be licensed or otherwise qualified as weigh masters if required by the applicable state, commonwealth, or district. When a metric scale is utilized the contractor will use 1 kilogram per 2.2 pounds for conversion.

b. The contractor will submit weight tickets, reflecting gross, tare and net weight, in duplicate, properly certified in accordance with federal, state, and commonwealth or district regulations to the ordering officer with applicable documentation (Contract Data Requirements List (CDRL) 0002) Appendix 6.

c. When scales are not available or their use is not practical, the application of a constructive weight of seven (7) pounds per cubic foot will be used provided prior written approval is obtained from the ordering officer. (See paragraph A.2.d for constructive weight of Professional books, papers, and equipment (PBP&E), also known as PRO or PRO-Gear).

d. When professional books, papers, and equipment, also known as Pro-Gear (PRO) are included as part of the shipment, the weight of each item individually described on the inventory will be entered on the same line of the inventory next to the description. The total weight of such articles will be annotated separately on the inventory and packing list. The contractor is authorized to use bathroom or platform type scales to obtain PBP&E weight. If it is not possible or practical for the contractor to weigh the items at the time of packing and pickup, and there is cube indicated on the inventory, a constructive weight of 40 pounds per cubic foot will be used for PRO.

e. The weight tickets will contain the name and address of the weighing station, the date, name of contractor, van or trailer number, name of member/employee, GBL number, and signature of the weigh master.

f. For inbound personal property, the contractor will bill on origin net weights obtained from the Personal Property Government Bill of Lading (PPGBL) or other movement document and need not submit a weight certificate, unless a reweigh is ordered. When a reweigh is ordered the contractor will bill on the reweigh weight.

g. If the PPGBL/BL, movement document, or container does not reflect the net weight for inbound shipments or if the PPGBL/BL is unavailable at destination, the contractor will bill on origin gross weights obtained from the PPGBL/BL, or other available sources, such as containers or supporting documentation. The contractor is required to use all means available (containers, supporting documentation, etc.) to obtain a net weight prior to submitting bill. If bill is submitted on origin gross weight, the contractor is paid for the gross weight based on the net weight bid price.

h. The contractor will perform reweigh services when ordered. The reweigh will normally be requested at the time the delivery order is placed and will be performed in accordance with instructions set forth in paragraph A.2.a. When so advised by the ordering officer, a designated representative of the ordering officer or the member/employee will be permitted to accompany, in a separate conveyance, the contractor to witness the reweigh. This would be at no extra charge and the contractor would not provide the separate conveyance.

i. When a reweigh is ordered, the contractor will furnish the ordering officer weight tickets in duplicate within seven workdays of completion of the service.

j. When the weighing of a shipment at origin is witnessed by the Personal Property Processing Office (PPPO) or Joint Personal Property Shipping Office (JPPSO), the back of all copies of the weight ticket will be annotated with the statement "weight observed" and verified by the signature of the PPPO or JPPSO representative. The number 7 copy of the PPGBL/BL (property received copy) will be similarly annotated prior to it being mailed to the destination Personal Property Shipping Office (PPSO) or JPPSO. When computer generated PPGBL/BLs are used, the copy going to the destination PPSO or JPPSO will be annotated.

k. Billing Procedures. For CONUS activities, to include Hawaii and Alaska, shipments are payable on the basis of 100-pound minimum weight for unaccompanied baggage and a 500-pound minimum weight for household goods, net or gross weight, as indicated in the bid item. For overseas activities, excluding Hawaii and Alaska, shipments are payable on the actual net weight shipped.

l. Actual pieces, weight, and cube of UB shipments will be provided to the JPPSO prior to the issuance of the PPGBL/BL.

3. Time Requirements.

a. The ordering officer will normally give the contractor notice to commence services ordered herein at least one (1) full workday prior to date specified. The ordering officer will confirm oral orders in writing within two (2) workdays following order acceptance by the contractor. The contractor will be available to receive orders between the hours 0800 and 1700. Upon request, the contractor will provide information as to whether the service will be performed between the hours of 0800 to 1200 hours or between the hours of 1200 to 1700 hours, based upon the best information available.

b. In unusual situations, it may be necessary for the ordering officer to direct services at specified times or days. When services are ordered for other than normal duty days and hours, then overtime charges are applicable under the Additional Services CLIN in either Schedule I, Schedule II, or Schedule III.

c. The contractor will not begin pickup or delivery services at a member/employee’s residence before 0800 hours or after 1700 hours without prior approval of the ordering officer and the employee/member. The contractor will not begin any service that will not allow completion by 2100 hours without approval by the ordering officer and the employee/member by 1630 hours of the scheduled date. When services cannot be completed on the scheduled date, the contractor will notify the ordering officer and the member/employee. In case of approved suspension of operations, the contractor will return the next workday at 0800 hours to complete services.

d. The contractor will commence packing for local drayage shipments between 0800 and 1200 hours of the date specified and will proceed without unnecessary interruption until the required services are fully performed. Delivery and unpacking will be completed on the agreed date no later than 1700 hours unless otherwise authorized by the ordering officer or the employee/member.

e. DPM and local drayage shipments will be allowed the following amounts of time for packing, pick-up, delivery and unpacking based on estimated weights as follows:

f. If containerization is ordered at the contractor's facility, the HHG goods or unaccompanied baggage will be picked up on the date and within the hours specified. Unless a longer period is authorized by the ordering office, the maximum containerization time allowed at the contractor's facility will be three (3) workdays following the specified pickup date for HHG and two (2) workdays following the specified pickup date for unaccompanied baggage.

g. The contractor will accept from commercial carriers and pickup from commercial, air, water, and military terminals inbound shipments of HHG or unaccompanied baggage. The contractor will notify the ordering officer upon arrival of a shipment but not later than 1200 hours of the next workday. Delivery will be affected within 3 workdays following the date of contractor's arrival notification unless otherwise specified. For shipments in storage, the contractor will affect delivery to residence within 3 workdays following notification for delivery by the ordering officer (e.g. ordering officer calls on Monday, personal property must be delivered on or before Thursday). The contractor will not deviate from specified delivery date unless approved by the ordering officer.

4. Preparation, Packing, Loading, and Containerization.

a. Personal property will be prepared, packed, loaded and containerized for all types of shipments destined for CONUS or Outside CONUS (OCONUS). The contractor will coordinate with the ordering officer, the container size and configuration for each mode of shipment, prior to packing containers.

b. The contractor will perform all preparation and packing in a manner requiring the least cubic measurement, producing packages that withstand normal movement without damage to container or contents and at a minimum of weight. All shipments will be protected from the elements (rain, snow, sun, etc.) and theft at all times.

(1) Items of unusual nature may require disassembly service by a third party. The contractor will not arrange for third party servicing without the authorization of the ordering officer. The charges for third party service will be billed by the contractor as a separate charge on the invoice and supported with 2 copies of the third party Company’s invoice. Examples of such items are: shranks, wall units, grandfather clocks and grand pianos.

(2) The contractor will not be required to disassemble swing sets, outdoor recreation equipment, television and radio antennas, and similar articles. The employee/member will disassemble these items. Items disassembled by the employee/member will be shown in the remarks section of the inventory as disassembled by the owner (DBO).

(3) Member/Employee Packed Items. Items already packed by member/employee will be inspected and repacked by the contractor, with the exception of Schedule I, CLIN 0006, Outbound Service-Unaccompanied Baggage Packed by Member/Employee and CLIN 0007, Outbound Services-Unaccompanied Baggage Packed By Member/Employee-Consolidated Shipments/Government Facility.

(4) Trunks and Footlockers. Trunks and footlockers may contain a properly packed quantity of HHG that is reasonable for the construction and condition of the container.

(5) When additional services are required the contractor, prior to performing the additional service, will get approval for the services through the local Quality Assurance Evaluator (QAE) and bill said services under the Additional Services CLIN number in the applicable Schedule.

c. When the ordering officer authorizes tailgating, the load will not extend beyond the surface of the tailgate or beyond the surface of the vehicle. The tailgated items will be protected from inclement weather by a suitable covering.

d. Containerization. Containerization of outbound HHG and unaccompanied baggage will be done at the member's/employee’s residence, unless otherwise authorized by the ordering officer. The contractor will perform all exterior containerization services as prescribed in paragraph A.7 for the type of articles, destination, and method of shipment designated by the ordering officer.

(1) Firearms. When firearms are included in containerized shipments, they will be placed in the number one container in such a manner to permit easy withdrawal for inspection. Model, serial number, and gauge of the firearm must be listed on the inventory form (see Par A.5.c).

(2) Boats. Boats may include, but are not limited to, the following: canoes, skiffs, light rowboats, kayaks, and sailboats. The contractor will be required to accept a boat and/or boat trailer less than 14 feet in length or over 14 feet in length (member only) but less than 500 pounds in weight from a uniformed Service/Agency member, not a civilian employee. Components and boat accessories that will not fit into a American Society for Testing and Materials (ASTM)-D-4169-01 or Surface Deployment and Distribution Command (SDDC) Pamphlet 55-12, Commercial Containers for Department of Defense Household Goods Shipments container will be containerized IAW ASTM-D6251. The member will be responsible for any special crating or materials needed to move the boat by DPM.

e. Security Seals. All exterior HHG/UB containers and boxes, including overflow and oversize boxes and rug tubes/cartons, will be sealed with accountable seals at the member’s/employee’s residence, unless otherwise authorized by the ordering officer. Sealing will be completed prior to any movement and the seal (control) numbers entered on the inventory, cross-referencing the container number. Two seals, as a minimum, for UB, will be used per box and seals will secure the access overlap top and ends. If only two seals out of a set of four are used, the seals not used should be destroyed at the time of sealing or given to the member/employee. Four seals, as a minimum, on HHG, will be used per box and seals will secure the access overlap door and side panels.

f. Removal of Debris. Packing and loading at origin will include, as a minimum, removing from the member's/employee's residence all empty contractor-provided containers, packing materials and other debris accumulated incident to packing and loading unless specifically waived by the owner in writing.

5. Tagging, Inventorying, and Packing List. The contractor, in coordination with the member/employee, will prepare an accurate, legible, HHG/UB descriptive inventory similar to Figure SOW-1 Household Goods Descriptive Inventory. The contractor will count and examine all goods tendered for shipments, receipt for them, and make written exception for any goods not in apparent good order. All tagging will be accomplished prior to removal of goods from the residence.

a. Inventory Identification. Each carton will be marked to indicate the general contents and employee/member’s last name. Each carton will be tagged and inventoried as a separate inventory line item. Identify cartons by type and cube with an indication of general contents, such as, linens, pots and pans, 3.5 cubic feet.

b. Inventory Symbols. The "Exception Symbols" and "Location Symbols," as shown at Figure SOW-1, will be used to describe locations and exceptions. Locations and exceptions will be true and accurate. The omission of exception symbols will indicate good condition except for normal wear. Describe in as much detail as possible items of furniture; for example, television sets will be identified as being either "color" (C) or "black and white" (B&W) and console or portable. The contractor will annotate on the inventory item(s) such as TVs, stereo components, computer hardware, VCRs, video cameras, etc., by make, model and serial number when these are visible on the outside of the item.

c. Each privately owned firearm will be annotated on the inventory by make, model, caliber or gauge and serial number.

d. For PBP&E, ensure the term "PRO-GEAR (PRO)" is used to identify such articles on the inventory, together with the cube and weight of the individual carton; a line entry item for each container, such as, carton PB 3 cubic ft., 53 lbs. These items identified by the member/employee, will be separated from other items of the shipment, weighed separately, and placed in separate boxes or cartons to provide safe transportation. The symbol “PRO” will be used. The total weight of the packed professional items will be recorded on the last page of the inventory and on the packing list for outbound HHG and UB shipments.

(1) For civilian employees, PBP&E includes an employee’s personally owned professional or specialized items and other materials used for official duty performance. PBP&E does not include sports equipment; office, household, or shop fixtures; or furniture e.g., bookcases, file cabinets, desks, and racks of any kind. PBP&E are HHG. If the PBP&E may cause an excess weight condition, PBP&E may be moved as an administrative expense, (See the Joint Travel Regulations, Paragraph C8120-C, Administrative Expense) as opposed to a HHG transportation expense, subject to the following conditions:

(2) The employee will furnish an itemized inventory of PBP&E for review by an official designated by the authorizing/order-issuing command, at the new permanent duty station (PDS);

(3) The employee will furnish evidence (as determined by the authorizing/ordering-issuing command) that transporting the itemized materials as part of the HHG results in a weight in excess of the maximum weight allowance; and

(4) An official designated by the authorizing/order-issuing command at the new PDS, will review and certify that the itemized PBP&E, are necessary for the proper performance of the employee’s duties at the new PDS, and that if these items are not transported to the new PDS, the same or similar items would have to be obtained (at government expense) for the employee’s use at the new PDS.

e. Items disassembled by the contractor will be shown in the remarks section of the inventory as contractor disassembled (CD). Items disassembled by the member/employee will be shown in the remarks section of the inventory as DBO. When an article is packed in an original container furnished by the member/employee, the inventory will indicate type of article and will be shown as "CP", carrier packed.

f. Motorcycles, mopeds, and motor scooters will be inventoried, as one line item, listing their serial number, make, year, model, and odometer reading. For international shipments ensure one copy of the title and/or registration are attached to all copies of the PPGBL/Commercial Bill of Lading /Transportation Control Movement Document (TCMD).

g. When the ordering officer permits the contractor to partially containerize a shipment at the warehouse, each item removed from the residence will be annotated on the inventory as containerized warehouse (CW).

h. Inventory Form. The inventory form will bear the signature of the member/employee (or their designated representative), and date signed, together with the signature of the contractor's representative and date signed certifying to its accuracy and completeness.

i. The contractor will prepare the inventory in five copies for outbound HHG and UB shipments, and in three copies for local drayage moves. The original and all copies will be legible and will bear the name and complete mailing address of the contractor. The original inventory will be furnished to the ordering officer, the contractor will retain one copy, and one copy will be given to the owner (CDRL 0003, Appx. 6). For HHG and UB, the contractor will place in a waterproof envelope secured to the No. 1 container: one copy of the inventory; one copy of the DD Form 1299, Application for the Shipment and/or Storage of Personal Property, and if an overseas shipment, one copy of the owner's orders and custom's document, when applicable. Additionally, for HHG, the contractor will place an envelope containing the following documents in an easily accessible location inside the No. 1 container: one copy of the packing list, and exception sheet for shipments released from nontemporary storage (if appropriate). For unaccompanied shipments, the contractor will place one copy of the member's/employee's orders inside the carton prior to sealing. The member/employee will be required to furnish all necessary copies of their orders.

j. Annotate the receiving document or inventory to show any overage, shortage, and damage found, including visible damage to external shipping containers and condition of security seals each time custody of the property changes from a storage contractor (warehouseman) to the contractor, or from one contractor or carrier to another. When available, use the same inventory prepared at origin to verify delivery and condition of the articles at destination.

k. Packing Lists. The packing list identified in Figure SOW-2, Packing List of Household Goods, or a similar format, will be used. The contracting officer will advise the contractor as to the required packing list prior to the start date of the contract. The contractor will prepare a packing list at the time the goods are packed, noting the number of each piece, the weight, and cubic measurement.

l. Removal from Nontemporary Storage (NTS). When the personal property is to be removed from NTS, the contractor will obtain from the storage contractor two legible copies of the NTS inventory and in conjunction with the storage contractor, check each item of the storage lot IAW such inventory. If at the time each item is checked there is a difference in condition of the item from that listed on the NTS inventory, the contractor will prepare an Exception Sheet and such differing conditions will be noted thereon. When the contractor elects to make a new inventory, differences as to condition of individual items, as compared with the NTS inventory, will be shown on an Exception Sheet as described above. In the event the opinions of the contractor's representative and storage contractor's representative differ as to shortages and overages or condition of an item(s), both opinions will be listed on the Exception Sheet and separately identified as to source. Both parties will sign and date the Exception Sheet, each retaining a legible copy for their respective files (CDRL 0004 Appx. 6). Such Exception Sheet will remain an internal industry document. In the event a claim is filed, the contractor will provide legible copies of the Exception Sheet, if any, to the appropriate claims officer.

(1) Preparation of Inventories. Inventories prepared on shipments released from NTS will indicate the same article identification and item numbers as on the NTS inventory or a cross-reference will be made on the new inventory indicating the item number and identification from the NTS inventory. The use of legible photo reproductions of the storage contractor's inventory in lieu of preparing a new inventory is permissible.

(2) Identify personal property by affixing a tag or tape to each article (not applicable to individual items in packing containers). Each shipment will be separately identified with a lot number. Each article will be assigned a number that must correspond with the item number shown on the inventory form. The type of identification used and the method of affixing it to the article will be such as not to damage any article so identified.

(3) Identify items disassembled or serviced by contractor or by third party at origin and record such items in the remarks section of the inventory.

6. Appliance Servicing and Unservicing. The contractor will service and unservice appliances IAW manufacturer’s specifications. If third party servicing or unservicing is required and approved by the ordering officer, the contractor will bill the services as prescribed in paragraph A.4.b(1).

7. Containers and Vehicles

a. Government-Owned Containers (GOCs). GOCs will be used to the extent as they are available for Schedule I, CLINs 0001 through 0005, before using contractor-furnished containers.

(1) All GOCs and contractor-furnished containers will be free of defects (holes, loose or broken framing, missing skids, caulking repairs, separated plywood, etc.). Unacceptable containers are those that have been extended to accommodate oversize or overflow items, any panel bowed or bulging beyond their normal conformity, those with deteriorated plywood (either rotted or de laminated), those caulked on outside seams or joints, and those patched without the use of caulking compound. Patches on the outside surfaces are not acceptable because they increase the overall dimension and are subject to being scraped off during handling. The floor will be solid and all skids installed and in sound condition.

b. Containers for articles such as large pieces of marble or glass tabletops that require more protection than the standard packing techniques will be constructed in accordance with ASTM-D-6039/D6039M-02, Standard Specification for Crates, Wood, Open and Covered. These containers will be used for interior packing purposes.

c. Skids. Any container that must be handled with a forklift will be constructed with two or more skids. All wooden containers entering the Defense Transportation System (DTS) with a gross weight of 100 pounds or more or with length and width dimensions of 48 inches by 24 inches or more will be equipped with two skids of not less than a minimum of 3 inches high and 3 1/2 inches wide. Skid sizes will be IAW ASTM-D6251.

d. Banding. Containers of plywood construction will be banded IAW Commercial Standard ASTM D3953-02, Standard Specification for Strapping, Flat Steel and Seals or of equal quality with nonmetal banding.

e. Coopering of Government-Owned Containers will be performed when authorized by the ordering officer. Patches will not increase the overall container dimensions. All repairs will be done prior to delivery to residence.

f. Markings. The contractor will mark all Government-owned containers by stenciling with letters at least one inch high. Freehand marking will not be used. Felt tip markers will not be used. All old shipment markings will be obliterated prior to delivery to residence. Each container will be stenciled with all required elements.

(1) Permanent markings on containers will be legible and conform to Commercial Standard ASTM-D-4169-01 and SDDC Pamphlet 55-12. The following permanent markings will be stenciled in black letters 1 1/2 inches high, Figures SOW-3, Location of Permanent Markings on ASTM-D4169 Wood HHG Box, and SOW-4, Location of Permanent Markings on MIL-STD-1489 Household Goods Box:

On one side and one end:

USE NO HOOKS

STORE UNDER COVER

U.S. PROPERTY

SDDC APPROVED

In the appropriate places:

CENTER OF BALANCE

LIFT HERE

FORKLIFT HERE

(2) On Commercial Standard ASTM-D4169-01 and SDDC Pamphlet 55-12 containers, the following additional permanent markings will be stenciled on one side and one end toward the top of the container in black letters 2 inches high. The contractor will stencil the word "UP" with an arrow pointing to the top of the container. Then under "UP" on an orange background not to exceed 8 x 10 inches in black letters approximately 2 inches high, the contractor will stencil "DPM." The word "EXPEDITE" will be symmetrically spaced below in 1 1/2 inch high black letters. (See Figures SOW-3 and SOW-4.)

(3) Shipments identified as "BLUEBARK" will be stenciled in 1-inch letters with the code word BLUEBARK above the PPGBL/BL number.

(4) As a minimum, the property member’s/employee’s last name will be stenciled on all containers prior to departure from the origin residence, warehouse, or other pickup point.

(5) Permanent markings on DPM HHG, Figure SOW-5, Container Marking for Household Goods, and DPM UB, Figure SOW-7, Marking of Unaccompanied Baggage containers will be legible and conform to Commercial Standard ASTM-D4169-01 and SDDC Pamphlet 55-12. DPM HHG and UB containers will have a completed military shipping label (MSL) affixed on one side and one end panel for all shipments entering the DTS, except for duffel bags and similar packages which will have an MSL affixed to one surface. The MSL, Figure SOW-6, Military Shipment Label for Household Goods, requires human-readable information as will as linear and 2-dimensionsal bar codes. The human readable and linear bar coded portions of the MSL are prepared as described below and the 2-dimensional bar code is prepared IAW Defense Transportation Regulation Appendix R (available online at: http://www.transcom.mil/j5/pt/part4/dtr-part-4-app-r.pdf). If the shipping container does not lend itself to the application of the label, or if the label would cover or interfere with other required markings, the label will be attached to a general purpose tag or a placard. The general purpose tag or placard will be tied, wired, or otherwise fastened to the shipment unit or movement conveyance.

(6) The following listed human readable data and Code 39 linear bar codes (DOD 4500.9-R) will be placed on each MSL. Some entries are keyed to numbered blocks on the Military Shipping Label, and some are in addition to that form’s requirements. The human readable unit of measure will be provided in United States (US) standard terms, e.g., pieces, inches, feet, pounds for measured items and the data values will be rounded up to the nearest whole number with leading zeros suppressed. Also, see Military Standard – 129, Department of Defense Standard Practice, Military Marking For Shipment and Storage, (available online at: https://assist.daps.dls.mil/dpco,ages/0003/51/85/STD129P.PD8) and ANSI MH10.8.1-2000, Linear Bar Code and Two-Dimensional Symbols Used in Shipping, Receiving, and Transport Applications.

a) Transportation Control Number (TCN): Human readable and linear bar code using ½ inch high Code 39 format (DOD 4500.9-R).

b) Transportation Account Code, PPGBL/BL Number, and Carrier.

c) From: The consignor Department of Defense Activity Address Code (DODAAC) and in-the-clear address.

d) Type Service: In-the-clear text, e.g., TGBL Cd J. The clear-text descriptions may be derived from the personal property TCN field 15 descriptions.

e) Shipped to/POE: Three-digit air/water POE code, and enough space for 5 lines of up to 35 characters for the in-the-clear address.

f) Transportation Priority (DOD4500.9-R) : Bold text ¾ inches tall.

g) POD: Three-digit air/water POD code or blank.

h) Consignee/Mark For: Member’s Name followed by the consignee DODAAC and/or Mark For in-the-clear address, and linear bar code using ½ inch high Code 39 format.

i) Weight: Actual gross weight (this piece) with unit of measure. Do not zero fill.

j) RDD: Three-digit code or blank. Blank for classified Unit Move.

k) Cube (ft): Cube (this piece) with unit of measure. Do not zero fill.

l) Tare Weight: Weight of container before loading personal property.

m) Date Shipped: Four-position code or in-the-clear date. Blank for Unit Move.

n) Net Weight: Weight of personal property loaded into the container.

o) Piece Number: Piece number of this shipment (of Total Pieces) and a linear bar code using ½ inch high Code 39 format. Do not zero fill. Piece Number and Total Pieces may be expressed as “Piece Number of Total Pieces” to save space on the label.

p) Total Pieces: Total number of pieces in this shipment unit. Do not zero fill.

q) PDF417 2D symbol IAW DTR Appendix R. (Appendix R can be viewed online at: http://www.transcom.mil/j5/pt/part4/dtr-part-4-app-r.pdf)

NOTE: Social Security Number will not be stenciled on the container unless it is a part of the TCN. Failure to comply will be considered a violation an action will be taken by the JPPSO or PPPO.

Carriers may optionally stencil shipment markings in addition to the MSL on the outside of containers. Freehand marking is not acceptable. Markings will be proportional to the available space on the container. Old markings not applicable to the current shipment will be permanently obliterated before the container’s arrival at the member’s/employee’s residence. One copy of the member’s/employee’s orders will be placed in each container used to ship UB. When an order applies to more than one member/employee, the name of the member/employee to whom the baggage belongs will be identified.

(7) Overflow Containers. Overflow containers (Schedule I, CLIN 0003) will be limited to use for those items that accumulate over and above that which can be packed into a ASTM-D-4169-01 or SDDC 55-12 container. The construction of an overflow container will be IAW ASTM-D6251. The overflow container normally is of lesser size than ASTM-D-4169-01 or SDDC Pamphlet 55-12 and will be limited to one per shipment.

(8) Oversize Containers. Oversize containers (Schedule I, CLIN 0003) will be limited to use for a single item which exceeds the dimensions of and cannot be accommodated in ASTM-D-4169-01 or SDDC Pamphlet 55-12 container and therefore requires a specially built container. One or more of this type may be required per shipment. These containers will be constructed IAW ASTM-D6251 and the exterior container dimensions furnished to the ordering officer.

(9) Other Shipments. Containers constructed for other shipments (Schedule I, CLIN 0003) will be constructed in accordance with ASTM-D6251. Other shipments are defined as small shipments which require a lesser size box (container) than specified in Commercial Standard ASTM-D-4169-01 or SDDC Pamphlet 55-12.

g. The contractor will report, store and, when directed by the ordering officer, reposition Government-owned HHG containers. When repositioning is ordered, the contractor will load the GOCs on vehicles and deliver them to the site identified by the ordering officer.

(1) The outbound contractor, when directed by the ordering officer, will pick up and store empty GOCs from other local carrier or Government facilities within the contract area of performance. When the contract is awarded to different contractors, storage of the GOCs is the responsibility of the outbound contractor unless otherwise directed by the ordering officer. The storage of containers contemplated under this contract means, as a minimum, that containers, if not stored within a building, will be stored in a manner to protect from precipitation, ground water or other moisture.

(2) GOC Report. The contractor will submit a GOC report, (a local form or for AF Form 384, Government-Owned Container Control Record Fig. SOW-12) by the 5th business day of each month.

(3) Serviceable/Unserviceable Containers. The contractor will not commingle serviceable or unserviceable containers. After inspection by the QAE, these two categories of containers will be segregated. The QAE and the contractor will mutually agree upon the inspection and disposition schedule. Unserviceable containers will be disposed of at no cost to the Government.

(4) The new outbound contractor will pick up the serviceable empty GOCs from the previous contractor(s) not later than 30 calendar days after commencement of the contract.

h. Vehicles. The contractor will ensure that all vehicles used in the movement of personal property will be of a safe and sound condition so as not to permit damage to personal property.

8. Outbound Documentation and Movement.

a. PPGBL/BL and similar documents covering outbound HHG and UB shipments will be picked up from the ordering officer by the contractor each workday or mailed to contractors not in JPPSO’s local area.

b. On outbound HHG shipments, the contractor will complete by typing information on the original PPGBL/BL and all copies, the following information:

(1) Block 26 (Packages). Enter the number and kind of containers, such as 1 F/L, 2 CTNS, etc.

(2) Block 27 (Description of Shipment). Enter the aggregate weight and cube of the total number of each different type of container shown in block 26.

(3) Block 28 (Weight). Enter the gross, tare, and net weight.

c. On outbound UB shipments, the contractor will provide information on actual pieces, weight, and cube to JPPSO within one day after pickup so that JPPSO can prepare the PPGBL/BL. Information will include:

(1) Packages to include the number and kind of containers, such as 1 F/L, 2 CTNS, etc.

(2) The aggregate weight and cube of the total number of each different type of container.

(3) The gross, tare, and net weight.

d. On all outbound shipments moving by PPGBL/BL, the contractor will surrender the original and copies 2, 3, and 4 of the PPGBL/BL to the carrier when the shipment is picked up. The contractor will return copy 5 of the PPGBL/BL to the ordering officer not later than COB the next workday after the day the shipment is picked up. Copy 8 will be retained by the contractor. For contractors out of JPPSO’s local area, mail the returned copies of the PPGBL/BL to the ordering office. The postmark date on the envelope will be used to ensure compliance of this requirement (CDRL 0008, Appx. 6). Computer generated PPGBL/BLs are not numbered. In instances where computer generated PPGBL/BLs are used, enough copies will be made to ensure the right number of copies will be submitted. All copies of PPGBL/BLs returned to the ordering officer will bear a legible pickup date, carrier pro-number stickers, and signature of the carrier's representative. The contractor will furnish the ordering officer the completed inventory, packing list and weight tickets not later than four workdays from date of pickup for HHG and three workdays from date of pickup for UB shipments.

e. On outbound overseas shipments, the contractor will complete by typing information on the original TCMD, (Figure SOW-11) and all copies, the following information:

(1) Block 22 (Pieces). Enter the total number of pieces in the shipment.

(2) Block 23 (Weight). Enter the gross, tare and net weight.

(3) Block 24 (Cube). Enter the total cube of the shipment.

f. One completed copy of the TCMD will be placed in the waterproof envelope on the number 1 container, three copies will be given to the carrier and one annotated copy will be returned to the ordering officer.

g. If any container being prepared to enter the Defense Transportation System has an outside measurement greater than 72 inches, the contractor is required to prepare an outsize air cargo report (CDRL 0011. Appx. 6).

h. Carrier Pickup of Shipments. Within one workday after the property is ready for shipment, the contractor will contact the assigned carrier, as indicated on the PPGBL/BL, to arrange for pickup. When shipments are not picked up by the assigned carrier by close of business of the next workday, after contractor notification, the contractor will notify the ordering officer and the QAE of the carrier's failure to pickup the shipment not later than 0900 of the next workday.

i. For outbound shipments requiring drayage to an air or water terminal within the contract area of performance, the contractor will deliver the shipment to the designated terminal within five workdays of request by the ordering officer for UB or six workdays of request by the ordering officer for HHG. For shipments drayed to a terminal, the delivery receipt or after transfer document will be returned to the ordering officer not later than the next workday following delivery. For contractors out of JPPSO’s local area mail the delivery receipt or after transfer document to the ordering office. The post mark date on the envelope will be used to ensure compliance of this requirement.

j. The contractor is required to submit a weekly report every Friday showing outbound shipments on-hand which where picked up prior to the previous Wednesday (CDRL 0009. Appx. 6). This report will be sent to JPPSO’s DPM Manager and the QAE.

Within one workday of completion of containerization, the contractor will notify the ordering officer.

9. Storage.

a. Identification. All outbound shipments will be properly identified by the member's/employee's name, PPGBL/BL number, and call or lot number. Such identification will be in plain view on each lot.

b. Vehicles will not be used for the storage of shipments. Pickup and drayage includes placing the goods within the facility on the pickup date specified in the order; however, at the latest, the shipment will be placed in the facility no later than the day following pickup. When the contractor chooses to allow the personal property to remain on the truck until the next working day, contractor will be held liable for any loss or damage occurring during this time without regard to cause.

c. All personal property will be stored to maintain a minimum of two inches of clearance from the floor to the undermost portion of the personal property. This elevation requirement will apply after three workdays handling-in period. Items waiting for the completion of handling-in services will be protected at all times. In addition, the property will not be stored in contact with exterior walls. Height of HHG stacked loose will not exceed 10 feet. Extension ladders, TV antennas, swing sets, and similar items are excluded from this height requirement.

d. Shipping Containers. The contents of containerized shipments will not be removed from containers when placed in storage. Shipment will not be decontainerized prior to delivery to residence unless ordered by the ordering officer.

e. Storage Charges. Storage charges for outbound HHG and UB shipments will not commence earlier than the sixth workday following date of ordering officer's receipt of contractor's notification of completion of containerization service. Storage charges will apply for each 30-day period or computed as a fraction thereof. Date of release from storage will not be considered in computation of storage charges.

f. Storage charges for inbound HHG and unaccompanied baggage shipments will not commence earlier than the sixth workday following date of contractor's notification to the ordering officer of arrival of shipment. Storage charges will apply for each 30-day period or computed as a fraction thereof. Date of release from storage will not be considered in computation of storage charges.

g. When the contractor cannot release a shipment from storage or deliver a shipment on the date requested by the ordering officer, the storage charges will cease on the requested date instead of the actual date of release

h. The contractor is required to submit an on-hand report for all inbound shipments at the contractor’s facility (CDRL 0010. Appx. 6). This report will list all inbound shipments in storage and/or waiting to be delivered. Negative reports are required. The report will be sent to JPPSO’s DPM Manager and the QAE by the 5th of every month.

i. The ordering officer will follow service guidelines when authorizing additional storage. The ordering officer will notify the contractor of the expiration date of storage at Government expense.

10. Facilities. Contractor's facilities must meet the guidelines outlined in Defense Traffic Regulations (DTR) Part IV, Appendix D.

a) Inspection of Contractor's Facility. The contractor's facility will be initially inspected, and approved by a representative from the contracting office, JPPSO, or PPPO for compliance with this contract and the standards and regulations stated or referenced therein. Thereafter, inspections will be on a quarterly basis or, if deemed necessary, on a more frequent basis. Inspections will be conducted using Appendixes D and E of the DTR. If a facility is found to be unsatisfactory, it may be declared ineligible to receive further orders under the contract.

b) Upon receipt of contract award, the contractor will furnish to the contracting officer evidence of the kinds and minimum amounts of insurance covering work to be performed. The contractor will maintain at least the minimum insurance coverage required as specified in FAR 28.307.2 throughout the contract period for the following policies: (1) Workmen's Compensation Insurance $100,000.00; (2) Comprehensive General Liability Insurance $500,000.00 per occurrence, and Automobile Liability Insurance $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. Each policy will contain an endorsement that cancellation or material change in the policy will not be effective until after a 30-day written notice is furnished to the contracting officer.

11. Cargo Insurance. The contractor will provide a certification of cargo insurance reflecting coverage on a continuous basis in at least the amount shown below to cover legal liability. The certificate will contain the statement that the insurance company will provide the designated installation contracting officer, a 30-day written notice of any change, expiration, or cancellation of said policy. The underwriter of cargo insurance will have a policy holder’s rating of “A” or better in current issue of best’s insurance guide. The certificate will be prepared with original signatures and provided to the designated installation contracting officer. The following is the minimum cargo liability coverage required for both Domestic and International shipments are $50,000.00 per shipment.

12. Delivery, Unloading, and Unpacking.

a. The contractor will use the clearing sheet provided by JPPSO as a template to clear in Inbound shipments. The contractor will fax the clearing sheet into JPPSO’s Inbound Section as written receiving notice not later than the next workday following the arrival of the inbound shipment. When there is no GBL, or the contractor can not obtain a copy with in the applicable timeframe, the contractor will fax any and all applicable supporting document. When markings on the containers or documents indicate the shipment is of a deceased member/employee (BLUEBARK), this information will also be provided. The above information will be obtained from the available documents or containers.

c) Unloading and unpacking, upon delivery to the residence, will include the one-time laying of rugs, assembling of disassembled furniture, unservicing of appliances, and the one-time placement of furniture and like items in the appropriate room of the dwelling or a room designated by the property owner. The contractor will not be required to move items after once placed as designated. Third party services as set forth in paragraph A.4b(1) will be performed when authorized. Unless specifically waived by the member/employee, in writing, unpacking services will be performed. The contractor will have the owner certify and sign on the inventory or delivery document that unpacking was or was not performed.

(1) Unpacking Service. Unpacking service will consist of unpacking, on a one-time basis, all barrels, boxes, cartons, and crates. The contents will be placed in a room designated by the member/employee, when convenient and consistent with safety of the article(s) and proximity of the area desired by the member/employee. This includes placement of articles in cabinets, cupboards, or on shelving in the kitchen, but does not include arranging the article(s) in a manner desired by the member/employee. Unpacking and removing from the member’s/employee’s premises all empty containers, packing material, and other debris will be performed at the time the goods are delivered to the residence.

13. Claims. In November of 2003 Congress mandated the provision of Full Replacement Value (FRV) coverage to all customers of the DoD Personal Property Program. The implementation of FRV will replace, repair, or pay the non-depreciated value of lost or damaged items. The liability limits for FRV are the greater of $5,000.00 per shipment, or $4.00 times either the net weight of the Household Goods (HHG) shipment or the gross weight of Unaccompanied Baggage (UB) shipment, in pounds, not to exceed $50,000.00. For detailed claims and liability procedures see Attachment G6 (Appendix 5).

14. DoD 3020.37 Continuation of Essential DoD Contractor . None of the services in this SOW have been identified as mission essential during a crisis.

TABLE G-2…