Performance_Work_Statement_4_Apr_19.pdf

DEPARTMENT OF THE AIR FORCE

AIR FORCE SPECIAL OPERATIONS COMMAND

1st SPECIAL OPERATIONS COMMUNICATIONS SQUADRON

PERFORMANCE WORK STATEMENT

FOR

Base Alert Warning System

HURLBURT FIELD, FLORIDA

4 April 2019

TABLE OF CONTENTS

SECTION NUMBER AND TITLE PAGE NUMBER

1.0 Description of Services 4

2.0 Service Summary 8

3.0 Government Furnished Property and Services 9

4.0 General Information 9

5.0 Appendices

Appendix A: SYSTEM/EQUIPMENT PRIORITY LISTING

Appendix B: WORKLOAD ESTIMATES

Appendix D: PREVENTIVE MAINTENANCE INSPECTION

EQUIPMENT LISTING AND MONTHLY SCHEDULE

Appendix E: PREVENTIVE MAINTENANCE INSPECTION DESCRIPTION

Appendix F: DEFINITIONS

1.0 DESCRIPTION OF SERVICES.

1.1 SCOPE OF WORK. The contractor shall provide all management, tools, supplies, equipment, labor, training, personnel, and transportation necessary to perform Giant Voice Services for Hurlburt Field, FL.

Maintenance services include servicing, troubleshooting, repairing, replacement of parts, removal, and installation. Also, return to operation all equipment and systems requiring service to provide continuous and reliable Giant Voice communications to Hurlburt Field’s command and control agencies. Contractor provided services shall also include continuous and reliable operation of a Whelen and CentrAlert siren system, equipment and associated sites.

1.2 MAINTENANCE SPECIFICATION REQUIREMENTS. The contractor shall perform all services in accordance with the Federal Communication Commission (FCC), Original Equipment Manufacturers (OEM) specifications, and AFI 17-210 Radio Management.

1.3 (CLIN X001) EMERGENCY TELEPHONE TROUBLESHOOTING AND EQUIPMENT

REPAIR. The contractor shall provide an emergency contact number for twenty-four (24) hours a day, 7 days a week for equipment troubleshooting. The contractor shall provide a one (1) hour telephone response time to troubleshoot the system. If the technician is unable to resolve the system issues over the phone, then the contractor shall be required to provide a technician on-site within two (2) hours, if the AGR determines the system is mission essential and requests an emergency call. The troubleshooting and/or equipment repair shall include all labor in or outside normal duty hours to restore the Giant Voice system or major subsystem to operation. This also includes equipment repair following a natural disaster or man-made catastrophe, which renders the entire system or major subsystem inoperable.

1.3.1 PRIORITY LEVELS. The level and priority of service provided will be identified by the “Tier 1, 2, or 3” criteria as defined by the following criteria or the appointed Giant Voice System Manager.

1.3.1.1 TIER-1 MAJOR SYSTEM FAILURE CALLS. A major system failure is defined as a repeater malfunction, any site equipped with a solar backup system, or any site that borders the flight line, based on Appendix E and identified with asterisks. Critical capabilities lost, thirty-three percent (33%) of the siren sites inoperable. The contractor shall respond within one (1) hours after a notification by the AGR, of a major system failure. A Tier 1 item shall be corrected prior to any other maintenance support and within twenty-four (24) hours after response; unless further time is given by the AGR.

1.3.1.2 TIER-2 MINOR SYSTEM FAILURE CALLS. A minor system failure is defined as any 1 site not bordering the flight line becoming inoperable, any intermittent RF interference. The contractor shall respond within 8 (eight) hours after a monitored detection or notification by the AGR. A Tier 2 item shall be corrected prior to any other maintenance support with the exception of a Tier 1 priority and within (4) days after response; unless further time is given by the government representative.

1.3.1.3 TIER-3 NON-EMERGENCY CALLS. All non-emergency issues are defined as parts questions, upgrades, intermittent problems, or system problems presently being monitored. The contractor shall respond to non-emergency issues within twenty-four (24) hours after notification by the AGR. The appointed BAWS System Manager will determine if an on-site response technician is required at the time of trouble call receipt. A Tier 3 item shall be corrected before any other maintenance support with the exception of Tier 1 or Tier 2 priorities and within ten (10) days after response; unless further time is given by the government representative.

1.3.2 INVOICING. The contractor shall invoice labor hours for Emergency Telephone, Troubleshooting, and Equipment Repair. Labor hours shall be in minimum increments of one (1) hour for the first hour, and thirty (30) minute increments thereafter, pro-rated from the contractor’s Emergency Telephone, Troubleshooting, and/or Equipment Repair labor rate.

1.4 (CLIN X002) MALFUNCTIONING ITEMS TECHNICAL SUPPORT SERVICES. Technical support services provides all labor for the occasional removal and replacement of defective or no longer in use antennas and/or coaxial cables located at each BAWS site/repeater site. Also the contractor will provide technical support for the purchase of parts and equipment identified by written findings, proposals, or recommendations to identify and correct problems on existing or proposed BAWS equipment, nets, and interface equipment, to affect repairs or to extend or increase efficiency of the systems to, include batteries, amplifiers and speakers of the BAWS system, rental costs associated with bucket truck or similar lift to facilitate BAWS speaker installation, removal, replacement and/or additional radio system antennas, etc.

1.4.1 INVOICING. The contractor shall invoice labor hours for Malfunctioning Items, Technical Support Services, and the contractor shall invoice for bucket truck rental with a minimum increment of eight (8) hours. The contractor shall invoice for each part replaced on Sub-CLIN X0003. The contractor shall invoice for technical support services after the service has been completed and accepted. The invoice shall contain a detailed breakdown, including a parts list, services provided, with prices, quantities, and amount of labor hours. The contractor shall not accomplish technical services unless directed by the AGR or Contracting Officer.

1.5 (CLIN X003) BROKEN AND MALFUNCTIONING EQUIPMENT. The contractor shall replace all broken and malfunctioning equipment as identified while providing technical support services. Such items may include, but are not limited to: replacement, removal, or maintenance of defective or no longer in use antennas, coaxial cables. This CLIN also covers the cost of any replacement parts to include the BAWS, and components included in Appendix E. If during the course of the preventative maintenance the contractor discovers a broken piece or malfunctioning equipment, they shall first get approval from the AGR prior to any repairs being made. If a piece of equipment is approved to be repaired, by the AGR the contractor will remove the equipment and sign AF Form 1297, Temporary Issue Receipt, and take custody of the item. The contractor shall be responsible for shipping and receiving the equipment to/from the repair facility. This CLIN includes all parts and costs associated with returning an item back to full service. For individual repair exceeding $3,500 per part the contractor will provide a repair cost estimate to the government representative for approval.

1.5.1 OEM PRICE LISTED PARTS. The contractor shall establish and maintain OEM price lists for all parts/materials used to provide maintenance under this contract. The OEM price lists shall be used as the basis for development of maintenance charges submitted to the Government. Maintenance charges based on the OEM Price Lists shall also include any favorable discounts received by the contractor. The contractor shall submit this information on any invoicing submitted to the Government.

1.5.2 NON-PROPRIETARY LISTED (NPL) PARTS. Payments for parts/materials which are not contained within any published price lists shall be limited to the contractor’s actual cost, less any favorable discounts, and based on one-half hour labor plus the actual postage amount. Any request for payment submitted to the Government must specifically identify NPL parts/materials.

1.5.3 BROKEN/MALFUNCTIONING EQUIPMENT. The contractor shall invoice per unit for each part replaced for Broken and Malfunctioning Equipment. Contractor shall provide a breakout of equipment and indicate type of equipment, model number, and serial number. If the replacement item requires installation, the previous information will be required and in addition, the location of the equipment, and labor hours shall also be provided on the invoice. Each replaced piece of equipment and associated labor shall be clearly separated if submitted on combined invoice.

1.5.4 REPLACEMENT EQUIPMENT. If the contractor determines a repair of equipment exceeds seventy-five percent (75%) of the replacement cost, the contractor shall contact the AGR for repair or replacement determination. The total cost or repair of each of the items shall not exceed the amount indicated on the contract CLIN or the contract total. If additional funding will be required to repair an item, the contractor shall contact the AGR prior to completing any repairs. No work shall be performed over the amount agreed to within the contract without AGR approval. Any new equipment purchased by either party will be added to the current maintenance agreement as long as it does not degrade or cause potential damage or harm to the existing equipment. Replacement equipment procured by contractor will become the property of the Government once the invoice has been paid.

1.6 (CLIN X004) ENGINEERING/TROUBLESHOOTING SERVICES. Thecontractor shall be required to provide technical and/or troubleshooting assistance or engineering assistance.

1.6.1 ENGINEERING. Engineering services shall only be initiated by written coordination from 1 SOCS. The contractor shall provide as needed Whelen/CentrAlert/Motorola qualified engineering support services as required to assist in the formulation of new systems or enhance/upgrade existing systems or as needed Whelen/CentrAlert/Motorola qualified engineering support services as required.

Qualified Engineering Support services will assist in formulation of new systems, enhance/upgrade existing systems, site surveys, site inspections, site design assistance and review, radio frequency path profiles and studies, coverage surveys, and resolution of unique problems with equipment and the BAWS network. Support services may include providing technical solutions and/or recommendations along with the cost considerations.

1.6.2 TROUBLESHOOTING. The contractor shall provide troubleshooting services for the repair and maintenance of BAWS system, and equipment. Troubleshooting services shall include, but are not be limited to; repairing lightning damage, reconfiguring infrastructure equipment, reprogramming radio cards and support equipment, and assisting the Government troubleshooter or the AGR in resolving any problems related to the BAWS. Upon the request of the AGR the contractor shall dispatch a technician to assist the AGR or customer’s requirements. The technician shall coordinate with the AGR to determine what assistance can provided.

1.6.3 INVOICING. The contractor shall invoice labor hours on troubleshooting of the BAWS system and components, including but not limited to lightning damage, reconfiguring infrastructure equipment, and support equipment, and assisting the Government troubleshooter or the Government Representative in resolving problems related to the BAWS equipment for this CLIN with a minimum of one (1) hour for the first hour and 30 min increments thereafter pro-rated from the contractor's troubleshooting labor rate. The invoice shall contain a detailed breakdown, including a parts list, services provided, with prices, quantities, and amount of labor hours.

1.7 (CLIN X005) PREVENTIVE MAINTENANCE INSPECTIONS. Preventive Maintenance Inspections (PMI) Schedule: Equipment listed in Appendix D requires annual preventive maintenance, and is to be performed at the location specified in Appendix E. The contractor must coordinate these PMIs with the AGR at least 3 days ahead of date the PMI is to be performed. This listing also shows the month the PMIs are required to be done and should not be varied without approval from the AGR. The contractor shall coordinate equipment downtime with the AGR and equipment user. The schedule must be mutually agreeable to the using activity, the AGR and the contractor. Appendix E gives PMI descriptions for each required piece of equipment. A lift is not required to perform the BAWS PMIs.

1.7.1 INVOICING. The contractor shall invoice per unit for each PMI completed.

1.8 QUALITY CONTROL

1.8.1 QUALITY CONTROL PLAN. The contractor shall develop, submit and maintain a quality control program to ensure BAWS services are performed in accordance with commonly accepted commercial practices and services as identified in this PWS. The contractor shall submit a final copy of their Quality Control Plan for acceptance at the pre-performance conference. Any changes to the Quality Control Plan must be accepted by the CO and AGR prior to implementation. The contractor shall develop and implement procedures to identify, prevent and ensure non-performance and continual repeat of defective service does not occur. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in Section 2, Services Summary of this PWS. This plan shall include monthly job control metrics and charts, showing how well they are meeting the performance measurement of the service summary (SS). If the contractor falls below the acceptable threshold, they shall make changes to their quality control plan to implement immediate corrective action.

1.8.2 QUALITY ASSURANCE. The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with the requirements set forth within this contract. Contractors are to provide the AGR a Monthly Service Report (MSR) once a month twelve (12) times per year, by 15th calendar day of each month. This is to provide the AGR information on services to follow up on to ensure quality of the services.

1.8.3 CONTENTS. The plan shall include a detailed description of the processes to be used during performance to ensure the services meet or exceed the requirements of the Service Summary (SS), the PWS and contract. The plan shall systematically provide for early identification of nonconforming services; develop metrics to track performance trends; detail corrective actions required to ensure timely and acceptable performance in accordance with the PWS; identify organizational placement of the inspectors; and describe the contractor's partnering approach with the Government to ensure mission objectives are met. Additionally, plans that require employees to comply with the Government control procedures for materials, equipment, facilities, and keys or lock combinations shall be included. To include all required security and accountability forms documentation.

1.8.4 PERIODIC PROGRESS MEETINGS. The CO, Functional Commander, AGR Supervisor, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

1.8.5 PERFORMANCE ASSESSEMENT. Periodic surveillances will be conducted to ensure the contractor is performing in accordance with the PWS. Any unsatisfactory inspection (defect) result shall be recorded and the contractor shall be required to re-perform the service at no additional cost to the Government. Re-performance of such services shall commence immediately upon notification by the Government representative. The contractor shall have a sufficient workforce dedicated to ensure re-performance is accomplished without degradation to normal scheduled services. Periodic surveillances may be adjusted based on quality trends. Exceeding the performance threshold for any of the performance objectives shall result in a warning or letter of concern from the CO. Exceeding the performance threshold of the performance objectives, in any combination, for any two or more consecutive or non-consecutive months during a contract period shall constitute an immediate progress meeting. All remedies shall be in accordance with FAR 52.212-4(a), Contract Terms and Conditions-Commercial Items, Inspection /Acceptance.

2.0 SERVICES SUMMARY.

2.1 SERVICE SUMMARY (SS). The service requirements are summarized into performance outcomes that related directly to mission essential items. The performance thresholds describe the minimum acceptable levels of service required for each requirement. The thresholds are critical to mission success and acceptable (satisfactory) performance. The SS and the contractor’s QCP provide information on contract requirements, the expected level of contractor performance and the expected method of Government validation and confirmation of services provided. Procedures as set forth in FAR 52.212- 4(a), Contract Terms and Conditions-Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

SS

# Performance Objective

PWS Paragraph to include all sub-paragraphs

Performance Threshold to Receive Satisfactory Rating

Perform satisfactory routine (includes First-echelon) & priority/emergency BAWS maintenance, i.e., maintain & repair all BAWS assets such that OEM integrity is kept to an optimum.

1.3/1.4/1.5/1.6/1.7 Appendix D Appendix E

97% of the time per quarter.

No more than three (3) validated complaints in a month.

Non-emergency calls response within twenty-four (24) duty hours.

Restoration within ten (10) duty days.

1.3.1.3 97% of the time per quarter.

No more than three (3) validated complaints in a month.

Minor/Priority call response within eight (8) hours.

Restoration within four (4) duty days.

1.3.1.2 97% of the time per quarter.

No more than three (3) validated complaints in a month.

Major/Emergency call response within one

(1) hour via telephone, (2) hours for on-site response, seven (7) days per week, including weekends & holidays.

Restoration within twenty-four (24) hours.

1.3.1.1 97% of the time per quarter.

No more than three (3) validated complaints in a month.

Equipment removal/installations accomplished within time frames & in accordance with procedures.

1.3/1.4/1.5/1.6 95% of the time per quarter.

No more than three (3) validated complaints in a month.

3.0 GOVERNMENT PROVIDED PROPERTY AND SERVICES. The Government will provide electricity, if available, for performance of services by the contractor for the duration period of this contract. Use of this utility shall be approved and monitored by Government personnel and shall be conserved by the contractor.

4.0 GENERAL INFORMATION.

4.1 CONTRACTOR PERSONNEL.

4.1.1 CONTRACT MANAGER. The contractor shall provide a contract manager who shall be responsible for the performance of the work to ensure it meets the requirements of this contract. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer within fifteen (15) days of contract award. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available by telephone within thirty (30) minutes during normal duty hours to meet on the installation with authorized Government personnel to discuss problem areas. After normal duty hours, the manager or designated alternate(s) shall be available within two (2) hours.

4.1.2 CONTRACTOR EMPLOYEES. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.1.2.1 EMPLOYEE TRAINING. All contract employees shall be properly trained and certified to perform the required tasks. The contractor shall have three (3) years experience working with Whelen and CentrAlert siren systems as well as Motorola Astro P25.

4.1.2.2 EMPLOYEE DRESS REQUIREMENTS. Contractor employees shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name. All articles of clothing shall be reasonably clean, in good repair, and shall not display any obscene or objectionable words, phrases, sketches or pictures.

4.1.3 CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION, SPECIAL

CLEARANCES, AND VEHICLE PASSES. The contractor shall comply with all requirements and procedures IAW AFFARS 5352.242-9000, Contractor Access to Air Force Installations. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor employees are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation. The contractor shall submit the employee listing at the pre-performance conference and the Contracting Officer as changes occur.

4.1.3.1 CONTRACT PREREQUISITE. The contractor shall complete and submit the following form to 1 SOCONS within fifteen (15) business days of contract award in order for employees to gain access to the installation:

a. Contractor Employee Listing

4.1.4 THE CONTRACTOR EMPLOYEE LIST. This form shall list every employee requiring base access. Every time employees change, it shall be updated to reflect additions and/or deletions. Once completed, email the list to the Contracting Office representative in EXCEL format. The Contracting Officer will then prepare the document(s), attach a cover letter, and forward the Employee List to the Visitor Control Center.

4.1.4.1 CONTRACTOR BADGE. Upon notification that your employee list has been forwarded to the Commercial gate Control Center, the employee shall complete the DHS I-9 form and hand carry it to the Visitor Control Center. The form shall be signed by the employee and the employer or designated representative. If everything is in order, they will receive a contractor badge. If an employee will be driving on Hurlburt Field they are required to provide a valid driver’s license, vehicle registration, and proof of insurance. NOTE: The section of Commercial gate Control Center administrating this function is closed after 1800 (6:00 p.m.), therefore, employees must arrive prior to this time in order for their documentation to be processed.

4.1.4.2 CONTRACTOR LISTING MAINTENANCE. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4.1.4.3 CONTRACTOR BADGE AT COMPLETION/TERMINATION. Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to employees are returned to the issuing office.

4.2 SECURITY REQUIREMENTS. The installation access will be coordinated with the local Installation Fire Chief and Security Forces Squadron. Contract personnel will not enter restricted areas without escort from authorized personnel. The contractor shall restrict personnel to only those areas required to performing work.

4.2.1 WEAPONS, FIREARMS AND AMMUNITION. Contractor employees are prohibited from possessing weapons, firearms or ammunition on themselves or within their contractor-owned or privately owned vehicle while on Hurlburt Field, FL.

4.2.2 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all Government property and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment and materials shall be secured.

4.3 SAFETY AND HEALTH STANDARDS. The contractor shall initiate and maintain programs to comply with the provisions of the Occupational Safety and Health Standards Act concerning entry requirements in confined spaces and handling potential hazardous substances. Additionally, all personnel shall possess personal protective/safety equipment.

4.4 REPORTING REQUIREMENTS. Contractor shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources and classified or unclassified defense information.

4.5 SMOKING, EATING AND DRINKING. The contractor shall permit smoking, eating and drinking only in designated areas.

4.6 DRIVING LICENSE/ON-BASE REQUIREMENTS. The Contractor and employees shall comply with base traffic regulations at all sites. The contractor shall ensure employees have a current and valid state/country driver’s license for the type of vehicle being driven before allowing the employee to operate a personal vehicle on Hurlburt Field, Florida.

4.7 WORK LOCATION, PHYSICAL SECURITY AND OPERATING SCHEDULE. All work will be located on Hurlburt Field Air Force Base, Florida, and the Contractor personnel shall report to the PWCS Office Building 90609 before initiating service on the scheduled day of service. Any equipment needing testing or maintenance offsite will be provided by the contractor. No offsite space will be provided by the government for testing or performing maintenance (i.e. a workstation, test equipment, or workbench). The AGR will accompany the Contractor to each service location. If the scheduled date falls on a federal holiday, base down day, or any unforeseen event (such as natural disasters or national emergency) servicing shall be accomplished immediately on the next duty day. Any proposed changes to the schedule (i.e.: equipment failure, labor problems, etc.), shall be immediately conveyed to the AGR and within five (5) business days in writing, stating the cause of the delay.

4.8 HOURS OF OPERATION. Normally, all work shall be performed during the hours 0700 – 1600 (7:00 AM to 4:00 PM), Monday through Friday unless different times are worked out between both parties. Services performed on Federal Holidays and base down days will addressed on a case by case basis.

4.8.1 FEDERAL HOLIDAYS.

New Year’s Day – 1 January Martin Luther King Day – 3rd Monday in January Washington’s Birthday- 3rd Monday in February Memorial Day- Last Monday in May Independence Day – 4 July Labor Day- 1st Monday in September Columbus Day- 2nd Monday in October Veteran’s Day- 11 November Thanksgiving Day- 4th Thursday in November Christmas Day- 25 December

4.9 RECORDS. The contractor shall deliver to the AGR service tickets for all work performed at the completion of each day’s services. ALL SERVICE TICKETS WILL INDICATE TYPE OF MATERIAL REMOVED, LOCATION, AND SITE OF DISPOSAL. In addition, the contractor shall furnish the AGR with a list of observed defects on GV poles and associated equipment that require repair or maintenance.

Negative replies, such as ‘No Defects Identified’, are also required. This “Observed Defects Report” shall be turned in within five (5) business days after each scheduled date of service.

4.9.1 CONTRACTOR PAYMENT. The contractor shall submit billing invoices on a monthly basis.

Each invoice shall contain the following information: job control number, job issue date and job completion date.

4.10 MANPOWER REPORTING.

4.10.1 REPORTING FULL-TIME-EQUIVALENT (FTE) DATA. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at the Contractor Manpower Reporting Application (CMRA) site http://www.ecmra.mil (select the US Air Force logo). Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

4.10.2 REPORTING PERIOD. The contractor is required to input data by 31 October of each year.

4.10.3 USES AND SAFEGUARDING OF INFORMATION. Information from the secure website is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.10.4 USERS MANUALS. User manuals are available on the front page of the CMRA link at http://www.ecmra.mil.

4.11 DELIVERABLES. The following items are deliverables which fall within the scope of the aforementioned tasks. The contractor shall be responsible for delivering all end items as specified within the table below.

Deliverables PWS Paragraph Frequency Deliver To Monthly Status Report

(MSR)

1.6.2.2 Twelve (12) times per

year, by 15th calendar day of each month

AGR

Quality Control Plan

(QCP)

1.8.1 Within fifteen (15)

business days of contract award

Contracting Officer/Contract Administrator

Contract Manager & Alternate(s) Names

4.1.1 Within fifteen (15)

business days of contract award & if there is a change in staffing

Contracting Officer

Contractor Employee Listing

4.1.4 Within fifteen (15)

business days of contract award & every time employees change

Contracting Officer

Full-Time-Equivalent (FTE) Data

4.10.1 Annually – NLT 31

October

CMRA

http://www.ecmra.mil/

APPENDIX A

SYSTEM/EQUIPMENT PRIORITY

LISTING

1. CRITERIA. Restoral priorities of all Communications-Electronics equipment are based on the impact that an equipment outage will have on the supported mission.

Priorities for each communications system are established by previous coordination between the QAE, the Chief of Operations Flight and the Commander of the 1st Special Operations Communications Squadron.

2. PRIORITY. Multiple failures of equal priority will be repaired according to the tiered priority. (See 1.2.1 of the Performance Work Statement.)

3. LOCATIONS. Building numbers are the closest buildings located near the pole or the building that the console or repeater will be located.

a. Repeater 1 – LMR Hut Building (90366)

b. Operator console 1 – 1 SOW Command Post (Building 90208)

c. Operator console 2 –Emergency Readiness (Building 90056)

d. Operator console 3 – RF Transmissions Work center (Building 90220)

e. Pole 1 – Commando Hangar (Building 91257)

f. Pole 2 – CE Customer Service (Building 90052)

g. Pole 3 – Aderholt Baseball Fields (Building 90511)

h. Pole 4 – Marina Carwash (Building 92473)

i. Pole 5 – Sound Side Base Housing (Building 1225)

j. Pole 6 – Base Housing (Building 99049)

k. Pole 7 – Gator Lakes Golf (Building 91307)

l. Pole 8 – Ammo (Building 90404)

m. Pole 9 – Flight Line Fire Department (Building 90747)

n. Pole 10 – Firing Range (Building 90809)

o. Pole 11 – Shoppette (Building 90043)

p. Pole 12 – Kerwood Gate (Building 91023)

q. Pole 13 – Permanent Exercise Facility (PEF) (Building 91601)

r. Pole 14 – Red Horse (Building 91099)

s. Pole 15 – Communication Squadron (Building 90601)

APPENDIX B

WORKLOAD ESTIMATES

TYPE OF SERVICE ESTIMATED NUMBER OF

ANNUAL OCCURENCES

Maintenance

Whelen ESC-864 Siren Units........................................................... 12 EA BAWS CentrAlert Central Processers ............................................. 10 EA Siren Control Software...................................................................... 3 EA

Preventive Maintenance Inspections

BAWS Repeater .............................................................................. 1 EA BAWS CentrAlert Central Processer .............................................. 3 EA BAWS Sites (Radio/Decoder/Amplifier/Batteries/Speakers).......... 45 EA

Miscellaneous/Supplemental Services

Engineering Services........................................................................ 10 HR Technical Services............................................................................ 80 HR Troubleshooting Services................................................................. 30 HR Emergency Maintenance.................................................................. 15 HR System Antenna Replacement.......................................................... 1 EA Antenna Labor.................................................................................. 5 HR

APPENDIX D

PREVENTIVE MAINTENANCE INSPECTION EQUIPMENT LISTING AND

MONTHLY SCHEDULE

ANNUAL DUE IN JUNE:

QUARTERLY DUE IN MARCH, JUNE, SEPTEMBER, DECEMBER:

TYPE SITE NAME LOCATION SYSTEM

WPS2909 Commando Hangar (Building 91257) BAWS WPS2909 CE Customer Service (Building 90052) BAWS WPS2905 Aderholt Baseball Fields (Building 90511) BAWS WPS2909 Marina Carwash (Building 92473) BAWS WPS2905 Sound Side Base Housing (Building 1225) BAWS WPS2905 Base Housing (Building 99049) BAWS WPS2905 Gator Lakes Golf (Building 91307) BAWS WPS2905 Ammo (Building 90404) BAWS WPS2905 Flight Line Fire Department (Building 90747) BAWS WPS2905 Firing Range (Building 90809) BAWS WPS2909 Shoppette (Building 90043) BAWS WPS2905 Kerwood Gate (Building 91023) BAWS WPS2905 Permanent Exercise Facility (PEF) (Building 91601) BAWS WPS2905 Red Horse (Building 91099) BAWS WPS2905 Communication Squadron (Building 90601) BAWS

DUE IN MAY:

TYPE SERIAL # MODEL # LOCATION SYSTEM

QUANTAR REPEATER 225CWX0622 T5365A BLDG 90366 BAWS

DUE IN JULY:

SYSTEM SERIAL # MODEL # LOCATION

BAWS 440YVH1 BAWS TERMINAL COMMAND POST (BLDG 90208)

BAWS 3WNRVH1 BAWS TERMINAL CE (BLDG 90056)

BAWS 34WVVH1 BAWS TERMINAL LMR OFFICE (BLDG 90220)

APPENDIX E

PREVENTIVE MAINTEANCE INSPECTION

DESCRIPTION

SYSTEM SITE NAME LOCATION

*WPS2909 Commando Hangar (Building 91257) *WPS2909 CE Customer Service (Building 90052) *WPS2905 Aderholt Baseball Fields (Building 90511) *WPS2909 Marina Carwash (Building 92473) *WPS2905 Sound Side Base Housing (Building 1225) *WPS2905 Base Housing (Building 99049) *WPS2905 Gator Lakes Golf (Building 91307) WPS2905 Ammo (Building 90404) WPS2905 Flight Line Fire Department (Building 90747) WPS2905 Firing Range (Building 90809) WPS2909 Shoppette (Building 90043) WPS2905 Kerwood Gate (Building 91023) WPS2905 Permanent Exercise Facility (PEF) (Building 91601) WPS2905 Red Horse (Building 91099) WPS2905 Communication Squadron (Building 90601)

EQUIPMENT DESCRIPTION.

Each BAWS site consists of an aluminum cabinet, external antenna, HT-750 portable radio, radio antenna, decoder board, amplifiers, 12 volt batteries, battery charger, lightning protection, grounding, solar panels and siren stack. The top seven sites have solar panel arrays on the pole providing DC power, and are higher priority sites.

PMI DESCRIPTION.

Annual PMI consists of the following: Interior and exterior cleaning to remove dirt and dust;

provide corrosion control. Perform operational check of the radio, amplifiers, and decoder board. A voltage check for the batteries and silent test for the speakers. Perform continuity/resistance check of the speaker connections to ensure speakers are within manufacture specifications. Ensure all cables are securely connected. Ensure equipment is operating correctly, and within manufacture specifications.

NOTE: A JLG or Bucket truck is needed to perform annual PMIs on the BAWS sites.

Quarterly PMIs consists of interior and exterior cleaning to remove dirt and dust; check for and provide corrosion control as necessary. Perform operational check of the radio, amplifiers, and decoder board. A voltage check for the batteries and silent test for the speakers. Ensure all cables are securely connected.

SYSTEM SERIAL # MODEL # LOCATION TYPE

BAWS 225CWX0622 T5365A BLDG 90366 REPEATER

EQUIPMENT DESCRIPTION.

The Motorola Quantar Station (available in VHF, UHF, 800 MHz and 900 MHz) provides conventional analog, ASTRO, ASTRO CAI, SECURENET, 6809 Trunking, and IntelliRepeater capabilities in a compact, software-controlled design. It is used to relay commands from the control consoles to the siren stacks.

PMI DESCRIPTION.

Annual PMI consists of the following: Interior and exterior cleaning to remove dirt and dust;

provide corrosion control as needed. Ensure all cables are securely connected. Ensure equipment is operating correctly, and within original manufacturer specifications for the following tests: power output, frequency deviation, reflected power VSWR, frequency accuracy, receiver sensitivity during transmit. If any tests are out of tolerance from the manufacturer specifications, the contractor must provide the information to the government representative.

SYSTEM SERIAL # MODEL # LOCATION

BAWS 440YVH1 BAWS TERMINAL COMMAND POST (BLDG 90208)

BAWS 3WNRVH1 BAWS TERMINAL CE (BLDG 90056)

BAWS 34WVVH1 BAWS TERMINAL LMR OFFICE (BLDG 90220)

EQUIPMENT DESCRIPTION.

Control consoles

PMI DESCRIPTION.

Annual PMI consists of the following: Interior and exterior cleaning to remove dirt and dust;

provide corrosion control. Ensure all cables are securely connected. Ensure equipment is operating correctly, and within original manufacture specifications.

APPENDIX F

DEFINITIONS

Base Alert Warning System (BAWS): The BAWS is composed of 15 Whelen siren units, 3 CentrAlert console control points, and a repeater.

Giant Voice (GV): This system and the BAWS are the same system just different names. (See Base Alert Warning System for more info).

Performance Plan: An organized written document used for quality assurance. This document contains specific methods to ensure the contractor is meeting the contract requirements.

Preventive Maintenance Inspection (PMI): The action of checking and sustaining specified equipment for operational deficiencies on a recurring scheduled basis.

Performance of Work Statement (PWS): A Performance work statement is used to summarize the work that needs to be done for a contract.

Restoral Time: The maximum period of time (including response time) allowed for repair of equipment and/or the net. Time begins with the request for service initiated by an authorized person. Restoral time will not include proven problems to telephone equipment or lines.

TYPE OF SERVICE ESTIMATED NUMBER OF ANNUAL OCCURENCES