Att_1_PWS.pdf

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AFTC

Performance Work Statement (PWS)

Requirement Title: Flooring, and Removal/Installation Indefinite Delivery, Indefinite Quantity (IDIQ)

POC: To Be Provided Upon Award

Requiring Organization: To Be Provided Upon Award, Phone: To Be Provided Upon Award

Eglin AFB, Florida

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PERFORMANCE WORK STATEMENT

FOR

FLOORING, and REMOVAL/INSTALLATION SERVICES

AT

Eglin AFB, FL

August 16, 2017

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Flooring and Installation Services

Table of Contents

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General Scope

1.2 Background

1.3 Objective

1.4 Inherently Governmental Function

1.5 Period of Performance

1.6 Place of Performance

1.7 Tier I Contract Requirements

1.8 Specific Tasks

1.9 Materials

1.10 Fitting Carpet

1.11 Install Cove and Base Edge Strip

1.12 Invoicing

1.13 Ordering Procedures

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Performance Evaluation

3.0 SECTION III: GOVERNMENT and CONTRACTOR FURNISHED PROPERTY and SERVICES

3.1 Government Furnished Services

3.2 Contractor Furnished Items and Services

3.3 Contractor Furnished Material Submittals

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel/Employee(s)

4.3 Safety

4.4 Security Requirements

4.5 Emergency Operations/Mission Essential Personnel

4.6 Quality Control

4.7 Conservation of Utilities

4.8 Contractor Furnished Property and Services

4.9 Environmental Protection

4.10 Miscellaneous Paragraphs

5.0 SECTION V: APPENDICES & EXHIBITS

APPENDIX 1 Definitions, Abbreviations, and Acronyms

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SECTION I

1.0. DESCRIPTION OF SERVICES

1.1 General Scope. This is a non-personal services Indefinite Delivery, Indefinite Quantity (IDIQ) contract to provide new flooring, flooring removal and flooring installation services. The Government shall not exercise any supervision or control over the contractor personnel performing the services herein. Such contractor personnel shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.1.1 Overview Description of Services/Introduction. The contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other resources and non-personal services necessary to perform flooring removal/installation services as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract/IDIQ.

This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasking under the contract/IDIQ. The contractor shall be responsible for maintaining communication with the Contracting Officer (CO) and the Contracting Officer Representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent timely performance of this contract/IDIQ. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract/IDIQ.

1.2 Background. The resulting contract/IDIQ is established to support a base-wide effort to provide flooring installation in accordance with (IAW) Air Force Common Output Level (AFCOL) and Air Force Civil Engineering Center (AFCEC) Carpet Program.

1.3 Objectives. T o p rov ide and in s t a l l flooring in various Government facilities at Eglin AFB, Florida and its surrounding ranges. Defined detailed requirements will be specified in each task order issued against this

IDIQ.

1.4 Inherently Governmental Function. The contractor shall not perform Inherently Governmental functions as defined in FAR Subpart 7.5 in relation to this PWS.

1.5 Period of Performance. This IDIQ will have one (1) base year and four (4) option years.

1.6 Place of Performance. The contractor shall perform the services in the PWS at Eglin Air Force Base, FL and its surrounding ranges. Specific locations will be defined in each individual task order.

1.7 Tier I Contract Requirement. The vendor(s) performing services as stated in the PWS shall purchase and install carpet through a minimum of one (1) of following four (4) mandatory-use manufacturers’ contracts:

Shaw J+J Flooring

Group Mohawk CMA-Milliken

Contract # FA8057-17-C-0002 FA8057-17-C-0003 FA8057-17-C-0004 FA8057-17-C-0005 Website shawcontractgroup.com jjflooringgroup.com mohawkgroup.com cma-gsa.com POC Name Nick Peters Kay Henderson AnnaLeigh Warmack Paul Snyder POC Phone (202) 315-8162 (800) 241-4586 x8389 (706) 879-6654 (240) 651-3094 POC Email nick.peters@shawinc.c om usaf@jjflooringgroup.

com annaleigh_warmack@ mohawkind.com Paul.snyder@cma-gsa.com

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1.8. Specific Tasks.

1.8.1. The Government will ensure completion of the required asbestos testing in all facilities that require removal of existing flooring prior to work on this contract being done.

1.8.2. Asbestos Containing Material Identification (ACM). The contractor shall not start any work that may disturb any materials in a facility unless all materials that will be disturbed through the performance of this contract/IDIQ have been approved by the COR. In the event that asbestos is identified or disturbed during performance under this IDIQ, immediately cease all operations and notify the COR or the Facility Manager. Contractor shall follow up with an email notification to the COR and the CO within two (2) hours. The contractor shall receive notification from the COR or CO before resuming performance.

1.9 Materials.

1.9.1. Carpet Specifications. Carpet color numbers/specifications shall be approved by the COR. Carpet shall be purchased from a minimum of one (1) of the four (4) Tier I Contract Manufacturers, see section 1.7.

1.9.2. Dimensions. The contractor shall perform an on-site inspection of the work area to determine requirements for carpet/tile installation and confirm dimensional requirements. T he contractor shall notify the COR, within two (2) working days prior to the performance start date, of any discrepancies in the dimensions.

1.9.3. Remove Carpet. The contractor shall remove all existing carpet/tile/cove base as specified per

IDIQ task order and dispose of it properly only at authorized off-base locations.

1.9.4. Prepare Floor. The contractor shall ensure concrete and tile floor surfaces are smooth and level to the eye to provide a proper surface for installation of new carpet/tile. The contractor shall notify the Government of any cracks, holes, and crevices on the floor surface that could prevent proper adhesion.

1.9.5. Carpet Availability. All flooring materials and necessary accessories shall be on site 48 hours prior to installation for verification and inspection of product.

1.10. Fitting Carpet.

1.10.1 Installation. Carpet shall be installed as per manufacturer’s specifications using direct glue-down or double-stick methods. Contractor shall prepare floor surfaces as necessary to receive carpet. All surfaces to be free of voids and protrusions. Installed carpet shall be smooth, uniform and secure.

Patterned goods shall be accurately matched. Contractor will remove and dispose of all existing floor coverings prior to installation of new floor coverings, unless otherwise specified in the IDIQ task order.

1.10.2. Door Clearances. The contractor shall ensure clearance between the bottom edges of doors and the level floor surface of newly installed carpet. All doors shall open freely or close without dragging the newly installed carpet. If the door is dragging, the contractor shall notify the facility manager and the COR to have the Civil Engineers correct the problem.

1.10.3. Unaffected Areas. Protect all unaffected areas with plastic sheeting, drop cloths, periodic vacuuming, or sweeping from work debris.

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1.10.4. Remove Rubbish. The contractor shall remove all rubbish, wrapping paper, salvages and scrap daily. The contractor shall not leave removed waste material inside the facility overnight. Waste materials generated by the contractor shall be disposed of at an authorized off-base facility daily.

1.10.5. Vacuum Carpets. The contractor shall vacuum new carpets to remove all debris and waste after installation.

1.10.6. Final Cleaning. The contractor shall remove spots, smears, and other foreign matter with an approved solvent. Use a solvent that will not discolor or damage carpet surface to include cove bases.

1.10.7. Furniture/Modular Cubicles. The contractor may be required to move/lift furniture before or after flooring installation as specified in an issued IDIQ task order.

1.11. Install Cove and Base Edge Strip.

1.11.1. Vinyl Cove Base. The contractor shall furnish, install and/or remove vinyl cove base as specified in an issued IDIQ task order.

1.11.2. Materials. 120 feet coils: 1/8 inch thick, homogeneous vinyl or rubber composition, tapered or bullnose edge, color to match existing, or as selected from standard colors available; not less than 1 inch wide.

A. Height: 4 inch and 6 inch B. Thickness: 1/8 inch C. Style: Standard top set cove D. Finish: Matte – color to be specified on Delivery order

1.11.3. Adhesives. All Adhesives must be purchased from a minimum of one (1) of the four (4) Tier I

Contracts, see section 1.7.

1.11.4. The contractor shall provide and install T-cap edge strip, using materials consistent with industry practices, at all transitions from carpeted to non-carpeted areas.

1.12. Invoicing. IAW FAR 52.212-4(g), an itemized invoice (see below) shall be submitted for all deliveries/services provided under an issued IDIQ Task Order to the COR for stamp and signature approval. Upon receipt of COR approval, the approved invoice shall be submitted in accordance to 252.232-7006 Wide Area Work Flow Payment Instructions for task orders issued (by the CO) or provided to the authorized caller for payment through a Government Purchase Card. The itemized invoice shall include, at a minimum:

A. IDIQ Number and Task Order Number;

B. Date of Purchase (Call);

C. Invoice number (if applicable);

D. Itemized list of supplies and/or services furnished (including the provided flooring manufacturer’s name, part number, and warranty life) E. Quantity, unit price, and extended price of each item, less applicable discounts (unit prices and extended pricing need not be shown when incompatible with the use of automated systems, provided that the invoice is itemized to show this information);

F. Date of Delivery and/or installation performance period.

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1.13. Ordering Procedures. All awarded contractors will be given a fair opportunity to submit a proposal for task orders contemplated under this contract. The Contracting Officer will issue a request for proposal (RFP) which will state the work required under the task order, time and date of the site survey, and proposal response time. All task order awards will be selected on a lowest price basis unless another award criteria is specified in the RFP.

1.13.1. Proposal Requirements. In responding to a RFP, Contractors shall submit the following minimum information:

Tier I Manufacturer Product Number and Description Tier I Quantities and Pricing for carpet and adhesives (Pricing shall not exceed established contract NTE prices) Tier II Quantities and Pricing for installation services Estimated time of completion after receipt of order Any additional information as specified in the RFP

1.13.2. Task Order Pricing. All task orders issued under this contract will be firm-fixed priced.

1.13.2.1. Tier I Pricing. Tier I Pricing is established as Not-to-Exceed (NTE) pricing. Awardees may offer additional discounts off of the NTE price to win task order awards.

1.13.2.2. Tier II Pricing. Awardees may offer additional discounts off of their Tier II Pricing for installation services to provide more competitive prices to win task order awards.

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SECTION II

2.0. SERVICE SUMMARY (SS)

2.1 General. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. Unless indicated elsewhere these performance objectives will be measured prior to final acceptance. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

2.2 Performance Evaluation. Performance of a service shall be evaluated to determine whether or not it meets the performance requirements of this contract/IDIQ. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures according to the “Inspection of Services” clause.

SS# Performance Objective PWS Section Performance Threshold

Quality

1 Flooring Installation 1.10.1, 1.10.6, 1.11.4, No more than 5 (five) minor defects/deficiencies per 100 SQYDs; No major defects/deficiencies

Waste materials generated by the contractor shall be disposed of at an authorized off base facility daily.

1.9.3, 1.10.4, 1.11.1 No more than 2 (two) discrepancies per IDIQ Task Order issuance

Asbestos Identification;

Work shall cease if Asbestos material is identified and the COR or facility manager notified

1.8.1, 1.8.2 100% Compliance

All Reports and Invoices shall be submitted within the time frame specified

1.12, 4.2.3 100% Compliance

Adhere to all safety requirements to include

MSDS for equipment and materials used.

4.3, 4.3.1 100% Compliance

Flooring materials and installation accessories will be available at least

48 hours prior to installation on site for inspection as stated in

1.9.5.

1.9.5 100% Compliance

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SECTION III

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1. Government Furnished Services. The Government will provide Emergency Medical Services, Police and Fire

Protection.

3.1.1. Emergency Medical Services. Eglin AFB will provide emergency medical services for contractor personnel in performance of services under this contract/IDIQ IAW Air Force Instruction (AFI) 41-115 Chapter 1. The contractor shall reimburse the Government for treatment provided at the current reimbursement rate for non-authorized user IAW AFH 41-114, paragraph 42. The contractor shall provide to the 96 Medical Group, the name of a physician and/or hospital to which injured personnel can be transferred for further treatment and care after receiving initial emergency treatment on base.

All mishaps will be promptly reported to the base safety office through the COR.

3.1.2. Security Police and Fire Protection. Phone number for Security Forces Squadron 911. Security Forces extension for routine calls is 850-882-2502 and Fire Department is 850-882-5856.

3.1.3. The Government assumes no non-contractual, i.e. tort or other theory, liability, via its provision of these services.

3.2. Contractor Furnished Items and Services.

3.2.1. Accessories. The contractor shall purchase all carpet and adhesives from one (1) of the four (4) Tier I contracts, see section 1.7, while also providing all edge strips, filler, and transitional strips and like items for a complete installation and finished appearance.

3.2.2. Notification to Commence Work. The contractor shall begin flooring removal and/or installation within five (5) working days after service notification is received from the contracting officer. The contractor will receive work order information from the COR by means of face-to-face communication, e-mail, fax or phone and acknowledgment of job order must be submitted to t h e COR. The Government will provide the contractor with the facility number and floor plan.

3.3. Contractor-Furnished Material Submittals. Except for those items or services specifically stated to be

Government-furnished in Section 3 of the PWS, the contractor shall be responsible for providing the necessary materials/supplies required to perform the requirements of this PWS. This includes, but not limited to, purchased Tier I contract Manufacturers carpet tile, contractor provided cove base, and edge strips.

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SECTION IV

4.0. GENERAL INFORMATION

4.1. Hours of Operation. The contractor shall perform the services required under this contract/IDIQ during the following hours: 0730-1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the Government facility is closed for the above reasons.

On occasion, a contractor shall be required to work on weekends and Federal Holidays. The Government will notify the contractor within 24 hours of such occurrence. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential. If the contractor desires to work on non-scheduled workdays, he/she must submit a written request to the CO for approval.

4.1.1. Recognized Holidays. The contractor is required to provide service, except as noted on the following days:

Day Holiday First Day of January New Year's Day* Third Monday of January Martin Luther King, Jr. Birthday Third Monday of February President’s Day Last Monday of May Memorial Day Fourth of July Independence Day* First Monday of September Labor Day Second Monday of October Columbus Day 11 November Veteran’s Day* Last Thursday of November Thanksgiving Day 25 December Christmas Day*

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

4.1.2. Work Schedules, Leave, and Absences. Monthly/Weekly schedules will be provided for the upcoming work month/week to the COR. Any changes in the schedule shall be coordinated between the Contract Manager and the COR.

4.2. Contractor Personnel/Employee(s). References in this PWS to contractor personnel and contractor employees are considered one in the same.

4.2.1. Contract Manager. The contractor shall provide a contract/IDIQ manager and alternate(s) who are knowledgeable of flooring installation services. The contractor shall submit the name, address, telephone number and a resume of the Project Manager to the COR within two days of contract/IDIQ start date. The list shall be kept current throughout the life of the contract/IDIQ. The contract/IDIQ manager or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract/IDIQ. The contract/IDIQ manager or alternate(s) shall be available within [120 minutes] to meet on the installation with Government personnel designated by the CO and/or COR to discuss problem areas. The contract/IDIQ manager and alternate(s) shall be able to read, write, and speak English. The contract manager shall be able to effectively communicate with contractor employee.

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4.2.2. Personnel Roster. The contractor may be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

4.2.3. Contractor Manpower Reporting Application (eCMRA). The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract/IDIQ via the secure data collection site (i.e. Contract Manpower Reporting Application).

The contractor shall register in eCMRA within 30 days of contract award. The contractor is required to completely fill in all required data fields using the following web address http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than the end of the contract fiscal year. Contractors may direct questions to the above eCMRA help desk.

Information from the secure web site is considered to be proprietary in nature when the contract/IDIQ number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract/IDIQ number associated with the data. Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and contractors are available at the CMRA link at http://www.ecmra.mil.

4.2.4. Contractor Personnel/Employees. The Government reserves the right to restrict the employment, under this contract/IDIQ, of any contractor employee, or prospective contractor personnel who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population. Contractor shall perform background checks, at contractor's expense, to ensure that said employee has not been convicted of any sexual crime or any crime against children.

Note: references in this PWS to contractor personnel and contractor employees are considered one in the same.

4.2.5. Alcohol/Drug Use. The consumption of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. The contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

4.2.6. Appearance. Contractor personnel shall present a neat appearance. Contractor’s uniform must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and by wearing badges that contain the company name and employee name.

4.2.7. Contractor Qualifications. The contractor shall utilize employees possessing adequate training, skills, and knowledge to perform the requirements of this contract/IDIQ.

4.2.8. Employee Training. The contractor shall ensure all training required to meet requirements of the PWS have been provided unless otherwise specified within the PWS or as otherwise approved by the CO.

The contractor shall maintain training and experience records for each employee during the period of this contract that reflect sufficient personnel are qualified to accomplish all tasks required by this contract. Provide status of employee training upon Government request.

4.2.9. English Language. Employees who deal directly with Government personnel will be required to effectively communicate with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.

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4.2.10. Identification of Contractor Employees. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

4.2.11. Privately Owned Vehicles. Each contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the State. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.3. Safety. It is the contractor's responsibility to ensure its employees and managers have a comprehensive understanding of and full compliance with OSHA requirements. Detailed information is available on the OSHA website at http://www.osha.gov. It is the contractor's sole responsibility for compliance with OSHA, Public Law 91-596. The contractor shall comply with all federal, state and local laws, and Air Force Instructions for the protection of their employees while working on an Air Force Installation or property. The protection of contractor employees is exclusively the obligation of the contractor. Contractor shall manage all work areas to ensure the safety of building occupants, base personnel, or visitors in or near the areas. The contractor shall submit a Safety and Health Plan that describes the capabilities and processes to ensure compliance with safety and health requirements during the performance of the work described in the solicitation. The contractor's plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety and health violations and/or uncontrolled hazards in contractor work areas. Contractor must ensure that contractor personnel are properly trained on the equipment they are tasked to operate. The contractor shall develop site specific mishap reporting procedures which result in damage to Government property or injury to Air Force personnel. These procedures are to be included in the safety and health plan for review. In accordance with AFI 91-202, AFMC Supplement, Safety Program, the contractor shall submit a Safety and Health Plan to Contracting for review and acceptance by the safety office prior to contract/IDIQ award.

4.3.1. Safety Equipment. The contractor shall furnish personal safety equipment for its employees in performance of this contract/IDIQ. Safety equipment includes shoes or boots, eyewear, respirators, and gloves.

4.3.2. Safety Threats. The contractor shall not employ persons for work on this contract/IDIQ if such employees are identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.3.3. Substance Abuse Testing. Contractor employees shall be subject to substance abuse testing as a result of a mishap investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO/FC may identify the employees to be tested and the drugs and substances for which those employees must be tested. The service provider shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation.

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4.3.4 Uniforms. The contractor shall furnish uniforms for its employees in performance of this contract/IDIQ.

Uniforms shall be consistent throughout the staff. Uniforms will be clean, presentable, and in good repair.

4.4. Security Requirements.

4.4.1. Physical Security. The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

4.4.2. Contractor Access to Air Force Installations.

(1) The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract/IDIQ. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

(2) The contractor shall submit a written request on company letterhead to the Contracting Officer listing the following: contract/IDIQ number, location of work site, start and stop dates, and names of employees and sub-contractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The Contracting Officer will endorse the request and forward it to the issuing base pass and registration office or security police for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate, to obtain a vehicle pass.

(3) During performance of the contract/IDIQ, the contractor shall be responsible for obtaining required identification for newly assigned contractor personnel and for prompt return of credentials and vehicle passes for any of its personnel who no longer requires access to the work site. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Volume 1, The Air Force Installation Security Program, and AFI 31-501, Personnel Security Program Management. Upon completion or termination of the contract/IDIQ or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and sub-contractor employees are returned to the issuing office. Failure to comply with these requirements may result in withholding of final payment.

4.4.3 Key Control.

4.4.3.1 Procedures. The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys to contractor personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

4.4.3.2 Lost/Duplicated Keys. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying

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In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

4.4.3.3 Authorized Use. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor personnel to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

4.4.3.4 Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when contractor personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s Quality Control Plan.

4.5. Emergency Operations/Mission Essential Personnel.

4.5.1. Continuation of Essential DoD Contractor Services During Crisis. In Accordance With DoDI 1100.22, (12 Apr 2010) Continuation of Essential DoD Contractor Services During Crises, DFARS 237.76, and the Air Force implementation thereof, unless otherwise directed by an authorized Government representative, it is determined that flooring installation services as identified in this PWS are not essential for performance during a crisis.

4.6. Quality Control (QC). In compliance with the contract clause (FAR 52.212-4 Contract Terms and Conditions—

Commercial Items, paragraph (a), the contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations and IAW best commercial practices.

4.6.1. Quality Control Plan (QCP). The contractor shall develop and maintain a "Quality Control Plan" (QCP) to ensure all services are performed IAW Federal, State, and local requirements and standards, and commonly accepted commercial practices and standards. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. At a minimum, the contractor shall develop quality control procedures that address the areas identified in this PWS, specifically for Section One (1), Specific Tasks and Section Two (2), Service Summary contained in this PWS.

Contractor records shall be kept and made available to the Government (upon request) throughout the contract performance period.

4.6.2. Government Quality Assurance. According to the Inspection of Services clause(s), the Government will evaluate the contractor's performance under this contract/IDIQ. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the contract/IDIQ manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract/IDIQ. Such surveillance will be done according to standard inspection procedures or other contract/IDIQ provisions. Any action taken by the contracting officer as a result of surveillance will be according to the terms of this contract/IDIQ.

4.6.3. Quality Assurance. The Government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The Government may inspect each

Page - 15 - of 21 task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates. The Government shall also receive and investigate complaints from customers.

The COR shall make the determination of the validity of all customer complaint (s) and the contractor shall address/correct all valid customer complaints.

4.6.4. Contracting Officer Representative (COR). COR are representatives of the Contracting Officer and will participate in the administration of this contract/IDIQ. Subsequent to contract award/task order, the contractor will be provided with a letter identifying COR and setting forth their duties and authorities.

The COR is not authorized to change any of the terms and conditions of the contract/IDIQ or IDIQ task orders.

4.6.5. Multifunction Team (MFT). The Contract/IDIQ Manager with the Contracting Officer, Contract/IDIQ

Administrator, QA Personnel, and other Government personnel may meet on a regular basis. The team will establish how often meetings are needed based on contract/IDIQ complexity. The contractor may request a meeting with the Contracting Officer when the contractor believes such a meeting is necessary. If the Contracting Officer or Contract/IDIQ Administrator deems necessary, written minutes of any such meetings shall be recorded by the Contract/IDIQ Administrator in the contract file and signed by the Project Manager and the Contracting Officer or Contract/IDIQ Administrator. If the contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the Contracting Officer within 10 calendar days following receipt of the minutes.

4.6.6. Contract/IDIQ Discrepancies. The Government COR or CO will periodically evaluate the contractor’s performance listed in Section 2 – Service Summary of the PWS. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the Contract/IDIQ Manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. If the contractor challenges the validity of any observation, and the COR and Contract/IDIQ Manager cannot come to an agreement, the complaint in question shall be forwarded to the Contracting Officer for resolution. The preferred method of dealing with any valid observation is re-performance, if possible, and at no additional cost to the Government. Repeat observations or an incident that violates safety or environmental regulations shall require the COR to instigate a Corrective Action Report (CAR) through the Contracting Officer.

The contractor shall be given three (3) business days to respond to the CAR with either an explanation on why it disagrees with the CAR or with its concurrence with the CAR, any disciplinary action taken, and a mitigation plan to avoid repeat occurrences.

4.7. Conservation of Utilities. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

4.8. Contractor Furnished Property and Services. Except for those items or services specifically stated to be

Government-furnished in Section III and any appendixes, the contractor shall furnish everything required to perform this contract/IDIQ in accordance with all of its terms. The following mentioned requirements are not all inclusive of the contractor furnished items and services required in the performance of this contract/IDIQ: vehicles, phones for contractor use, safety items as deemed necessary.

4.9. Environmental Protection. The contractor shall comply with all applicable Federal, state and local laws, regulations and standards that are or may become applicable to contractor’s activities in performance of this

PWS.

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4.9.1. Hazardous Materials.

(1) Prior to use, the contractor shall provide the Base Hazardous Material Pharmacy, through the Contracting Officer, a list of all hazardous materials the contractor brings onto Government property and shall submit and AF Form 3952 along with a Material Safety Data Sheet (MSDS) for each Hazardous Chemical listed in OSHA Hazard Communication Standard 29 CFR 1910.1200. The purpose of the inventory is to provide information for Emergency Planning and Community Right-to- Know Act (EPCRA) reporting.

(2) Any products that meet the criteria of “Hazardous Waste” must be bar coded and tracked until permanently removed from Government property. Criteria for identifying hazardous waste are contained in Subpart C of 40 CFR Part 261. NOTE: Products containing chlorofluorocarbons (CFC’s) or ozone depleting substances shall not be allowed or approved for use.

(3) The contractor shall ensure that all contractor employees complete the local Air Force Hazardous

Communication, HAZMart, and hazardous waste training. The contractor shall appoint a primary and alternate HAZMART and Hazardous Waste monitor. Monitors are responsible for training all contractor personnel regarding hazardous material containers maintained on base and complete MSDSs immediately upon receipt of new chemicals, products, or materials.

4.10. Miscellaneous Paragraphs.

4.10.1. Permits. The contractor shall be solely responsible for obtaining at its cost and expense any environmental permits required for its operations under the Contract/IDIQ, independent of any existing permits held by the Government. Any and all environmental permits required for any of the contractor’s operations or activities would be subject to prior concurrence of Government. The contractor acknowledges that the Government will not consent to being named a secondary discharger or co-permittee for any operations or activities of the contractor under the Contract/IDIQ. In the event the Government is named as a secondary discharger or co-permittee for any activity or operation of the Contract/IDIQ, the Government shall have the right to take reasonable actions necessary to prevent, suspend, or terminate such activity or operation, including terminating this Contract/IDIQ, without liability or penalty.

4.10.2. Right to Inspect. The Government’s rights under this Contract/IDIQ specifically include the right for

Government officials to inspect upon reasonable notice the work site for compliance with environmental, safety and occupational health laws and regulations, whether or not Government is responsible for enforcing them. Such inspections are without prejudice to the right of duly constituted enforcement officials to make such inspections. The Government normally will give the contractor twenty-four (24) hours prior notice of its intention to inspect, unless it determines the entry is required for safety, environmental, operations or security purposes.

4.10.3. Non-compliance. If the contractor is found to not be in compliance with any of these regulations, there may be cause for the facility to shut down until contractor, when within the contractor’s control or the Government’s, has remedied the problem. Any sanitary deficiencies shall require immediate correction.

4.10.4. Spill Response. The contractor is responsible to report and promptly clean up all spills in a manner consistent with current environmental regulations. In the event that it is necessary to utilize Government material, equipment, or personnel to clean up a contractor caused spill, the contractor shall be required to reimburse the Government for all associated costs.

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4.10.5. Audit. This contract/IDIQ may be subject to audit by any and all cognizant Government agencies.

The contractor shall make available all records, which it maintains with respect to this contract/IDIQ, to such agencies.

4.10.6. Failure to Insist On Compliance. The failure of Government to insist, in any one or more instances, upon performance of any of the terms, covenants or conditions of this contract/IDIQ shall not be construed as a waiver or relinquishment of Government's right to the future performance of any such terms, covenants or conditions and the contractor's obligations in respect to such future performance shall continue in full force and effect.

4.10.7. Freedom of Information Act (FOIA). All official Government records affected by this contract/IDIQ are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R/AF Supplement). Any request received by the contractor for access/release of information from these records to the public (including Government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

4.10.8. For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD

Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.10.9. Notification of Debarment/Suspension Status. The contractor shall provide immediate notice to the

Contracting Officer in the event of being suspended, debarred or declared ineligible by any other Federal Department or agency, or upon receipt of a notice of proposed debarment from another DOD Agency, during the performance of this contract/IDIQ.

4.10.10. Subcontracting. The contractor shall ensure that any sub-contractor providing services on behalf of the Contractor does not have a negative performance history nor has been suspended or otherwise prohibited from doing business with the Government.

4.10.10. Official Correspondence. The Government singularly identifies each project with an IDIQ task order number at time of award. The IDIQ task order number is a unique identifier to purposely and permanently represent an awarded project. The Government issued IDIQ or IDIQ task order number is to be referenced on all official communication starting upon notice of award.

4.10.11. Past Performance Information (PPI) / Contractor Performance Assessment Report (CPARS). The

Government will formally assess and report on the contractor’s performance annually. CPARS assesses a contractor’s performance, both positive and negative, and provides a record on a given contract/IDIQ during a specified period of time. The contractor will be provided a copy of their annual assessment at the end of each performance period. The contractor shall have 30 days to review and submit comments for the evaluation activity’s consideration before the assessment is made final.

Past Performance assessment reports will be protected by all parties and treated by Government personnel as “For Official Use Only/Source Selection Information in accordance with FAR 2.101 and 3.104”.

4.10.12. Post Award Conference. The contractor agrees to attend any post award conference convened by the

Contracting Officer IAW FAR Part 42.5. These meetings shall be at no additional cost to the Government.

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4.10.13. Privacy Act. Work on this contract/IDIQ may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S.

Code, Section 552a and applicable agency rules and regulations when handling such information.

4.10.14. Records. All records created and received by the contractor in the performance of this contract/IDIQ shall be maintained and readily accessible. Records shall remain the property of the Government.

4.10.15. Safety Concerns. The contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The contract/IDIQ manager shall ensure specific safety requirements in AFOSH standards and Air Force technical orders are complied with by contractor personnel when non-compliance would clearly present the potential to harm or damage Government resources. (See AFI 91-301, paragraph 9 and AFI 21-101 paragraph 2.16.) The Air Force is not responsible for ensuring that contractors comply with “personal” safety requirements that do not present the potential to damage Government resources.

4.10.16. Fire Prevention. The contractor shall take all necessary precautions to prevent fires in the units and contractor-furnished and Government-furnished facilities while performing any work under this contract/IDIQ. In the event fires do occur, the contractor shall immediately notify the Base Fire Department at 911. The contractor shall then notify the requiring activity and the CO. The contractor shall brief and document its employees monthly in fire safety issues and procedures in reporting fires.

4.10.17. Inclement Weather. If the base closes due to inclement weather, the contractor will be released, by the installation commander, with the general population of the base at no decrement to contract/IDIQ price. The contractor will follow the local procedures for reporting in inclement weather as advertised on local television and radio stations.

4.10.18. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor-owned privately owned vehicles while on base.

4.10.19. Insurance. The contractor shall obtain the necessary insurance as required by FAR part 28.3. The minimum amounts of insurance will be maintained IAW FAR 28.307-2. There shall be zero (0) laps’ in insurance requirements for the life of this contract/IDIQ.

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SECTION V: APPENDICES AND EXHIBITS

APPENDIX 1

DEFINITIONS

Contract Administrator (CA). The individual within the contracting office who performs the day-to-day administration of the contract/IDIQ. The contract administrator may also be the contracting officer.

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Contracting Officer Representative (COR). Individual who monitors a contractor on a daily basis and who is involved in every aspect of a contract/IDIQ to ensure the contractor is in compliance with that contract/IDIQ.

Corrective Action Report (CAR). Used to document unacceptable performance by the contractor.

Defect. Any non-conformance with requirements specified in the contract/IDIQ.

Defective Service. A service output that does not meet the standard of performance specified in the contract/IDIQ for that service.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the concessionaire's use by the Government.

Indefinite Delivery, Indefinite Quantity (IDIQ). Contract that provides for an indefinite quantity of supplies or services during a fixed period of time.

IDIQ Call Order. A request made against an Indefinite Delivery, Indefinite Quantity for a service or product provided under the established agreement.

Major…