Attach_1_SOW_Rev_3_25_March_2015.pdf

ATTACHMENT 1, Revision 3, 25 March 2015

FA2823-15-R-3005

STATEMENT OF WORK

FOR

EGLIN AIR FORCE BASE OUTDOOR MASS

NOTIFICATION SYSTEM INSTALLATION

Revision 1 (05 March 2015) Change to paragraphs, 1.3.6, 1.7.1.3, 1.7.1.3.1, 1.7.3.1, 1.8.1.3 (deleted), 1.9.1, Figure 1.4, 1.13.1, 2.1, 4.2, and Appendix C 1.3

Revision 2 (23 March 2015) – Change to paragraphs, 1.2.1, 1.2.3, 1.3.4, 1.7.1, 1.7.1.2,

1.7.2.4.3 (deleted), 1.8.1, 1.9.2, 1.9.6, Appendix D (added)

Revision 3 (25 March 2015) – Appendix D revised.

Eglin AFB, FL

Revision 5 23 Feb 2015

Statement of Work for Eglin Air Force Base Outdoor Mass Notification System Installation

Chapter 1: DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1 Introduction

1.1.1. This Statement of Work identifies the requirements for removal of the existing installed outdoor mass notification system (MNS) and the engineering, design and installation of a new outdoor mass notification system for Eglin Air Force Base.

1.2 Background

1.2.1. The requirement is to replace the existing outdoor MNS at Eglin AFB. The requirement will include the removal of the existing 19 GIANT VOICE, outdoor mass notification system, speaker positions currently installed. Positions are to be removed, and replaced with a new mass notification system in the effected coverage area. Additionally, the system central control stations (CCS) currently installed at three locations are required to be replaced with a new system. Additionally, a mobile CCS in a transit case or bugout case is required to be replaced.

1.2.2. Bid Option One (1). Include in the proposal as a separate bid option, the cost to replace the existing MNS at Camp Rudder, Ranger Camp. This requirement consists of removal of one MNS speaker position and one CCS, and installation of one new MNS speaker position and one CCS. This system will be an independent system and will not tie back to the CCS at the Eglin Command Post.

1.2.3. Bid Option Two (2). Include in the proposal as a separate bid option, the cost to replace the existing MNS at Site C-6, 20th Space Control Squadron. This requirement consists of removal of one MNS speaker position and two CCSs, and installation of two new MNS speaker positions and two CCSs. This system will be an independent system and will not tie back to the CCS at the Eglin Command Post.

1.3. Scope

1.3.1. The contractor shall furnish all labor and necessary materials to include but not limited to tools, cabling, equipment, materials, and technical expertise to engineer, design and install a complete Mass Notification System on Eglin Air Force Base. All work shall be performed in accordance with National Electrical Code, all local building codes, Occupational Safety and Health Administration (OSHA) requirements and Industry Standards. It is the contractor’s responsibility to plan and coordinate all aspects of the work. The contractor shall provide a project schedule within 10 (ten) business days after receipt of award for government approval.

1.3.2. Install three Central Control Stations and high power speaker arrays, as determined by site survey, at Eglin main.

1.3.3. Under Bid Option 1, install one CCSs and one HPSA at Camp Rudder (Ranger Camp).

Camp Rudder is shown in Figure 1-1.

Figure 1-1. Camp Rudder

1.3.4. Under Bid Option 2, install two CCSs and two HPSA at Site C-6. Site C-6 is shown in Figure 1-2.

Figure 1-2. Site C-6.

1.3.6. Provide capability to connect the following remote sites into the Eglin main CCUs:

Camp Rudder Site C-6

The CCS at the Eglin Command Post will not connect to these remote sites at this time, however, the requirement is to have the capability should future mission needs require connection.

1.4. Criteria. The planning and design requirements for the Eglin GIANT VOICE MNS are derived from the Unified Facilities Criteria (UFC) 4-021-01, dated 9 April 2008, with change 1 dated January 2010. This documents specifies the design and capabilities of the mass notification system. The installed MNS shall comply with the requirements of this reference.

1.4.1. If there are any conflicts between this statement of work and UFC 4-021-01, the stricter of the two specifications will apply.

1.5. Requirements for System Designers

1.5.1. Designer Qualifications. The wide area MNS shall be designed under the supervision of a registered professional engineer with a minimum of 4 years’ current work experience in fire protection, electrical, and communication-electronics engineering areas specific to wide area MNS. Alternately, the wide area MNS may be designed by an engineering technologist verified by the National Institute for Certification in Engineering Technologies (NICET) as certified at Level IV in low voltage electronic-communications systems or Level IV in fire alarm systems, plus this engineering technologist shall possess a minimum of 4 years’ current work experience specific to wide area MNS communications-electronics. Alternately, the wide area MNS may be designed by an engineering technologist that possesses a minimum of 10 years’ documented current work experience specific to wide area MNS communications-electronics. The speaker array supporting structure shall be designed by a registered professional structural engineer to resist all environmental loads, including site-specific wind and seismic forces. The individual’s name, signature, and professional engineer number or NICET certification number (when applicable) shall be included on all final design documents.

1.5.2 System Integrators and Contractors. The contractor will use system integrators and contractors that can demonstrate a full knowledge and understanding of systems used for mass notification, and that have factory-trained personnel to perform system design, installation, testing, training, and maintenance.

1.6. System Signals. The wide area MNS shall include an outdoor speaker and siren system providing voice signals, music, siren and alarm tones.

1.6.1. Voice Signals. The wide area MNS shall be capable of providing intelligible live and pre-recorded voice signals.

1.6.2. Music. The wide area MNS shall be capable of providing music such as the National Anthem and other musical signals such as To The Colors, Reveille, and Taps.

1.6.3. Tones. The wide area MNS shall be provided with standard Federal Emergency Management Agency (FEMA) weather warning tones. Military-specific warning tones shall be provided and shall include tones for conventional attack warning, non-conventional attack warning, all clear, and a system test tone. Such tones should be similar to Civil Defense tones originally developed during World War II and the Cold War era.

1.7. SYSTEM. The system will be made up of the following subsystems: the central control station (CCS); high power speaker array (HPSA); and the communications link.

1.7.1. CENTRAL CONTROL STATIONS. The wide area outdoor MNS shall be provided with three central control stations: one primary control station at the Eglin command post for the Eglin positions; one redundant central control station for the alternate command post for the Eglin positions; one maintenance central control station at the 96 Communications Squadron Personal Wireless Communications systems office. Additionally, a mobile CCS in a transit case or bugout case will be provided.

1.7.1.1. Under a separate bid option, one primary central control station for Camp Rudder (Army Ranger Camp) for the one speaker array at Camp Rudder.

1.7.1.2. Under a separate bid option, two central control stations for the two speaker arrays at the 20th Space Control Squadron (Site C-6).

1.7.1.3. Locations. The primary CCS for the Eglin AFB positions will be installed at the Eglin Command Post (building 1), with the alternate CCS installed at the Eglin Readiness Center (building 1392). The maintenance CCS will be installed at the PWCS office (Building 250).

The mobile CCS will be provided to the Command Post.

1.7.1.3.1. For the separate bid options, the CCS for the Camp Rudder speaker position will be installed at the operations desk, building 6009; the CCSs for the 20th Space Control Squadron position at Site C-6 will be installed in building 8640 and at the fire station, building 8641.

1.7.1.4. On-Installation Control. The central control stations shall control the operation of outdoor speakers at each specific location. Communications shall be provided between the MNS central control stations and individual building MNS via a data feed from the outdoor MNS. The wide area MNS shall have the capability to communicate with other notification systems on the base such as the Navy Alert system, telephone alerting system, commander’s channel on public access television stations, and highway advisory radio, such as Eglin’s AM 530, and sign control system (used for dynamic control of radio information and traffic signs for emergency information and traffic management). The outdoor MNS will also have the capability to interface with all individual building indoor MNS (currently approximately 135 buildings) and the six wide area controllers (WAC) towers at the 7th Special Forces Group Cantonment area.

This contract does not entail connecting to the indoor MNS, only to provide the means, via an interface or a data feed, to the indoor MNS.

1.7.1.5. Central Control Station Requirements. The central control unit shall consist of these components and features:

1.7.1.5.1. Graphical User Interface (GUI). This shall be a computer interface with sufficient capability to operate the system with easy point and click operations

1.7.1.5.2. Backup Power. Each CCS shall be equipped with batteries to supply power for a minimum of 4 hours of full-load operation.

1.7.1.5.3. Inputs. The central control station must provide capability for at least these features:

1.7.1.5.3.1. Total, zone, and single voice activations

1.7.1.5.3.2. Total, zone, and single tone activations

1.7.1.5.3.3. Total, zone, and single music activations

1.7.1.5.3.4. Total, zone, and single tests

1.7.1.5.3.5. Total, zone, and single signal cancellations

1.7.1.5.3.6 User programmable capability to add, remove and modify pre-programmed total, zone and single activation groups.

1.7.1.5.3.7. Automatic status reporting for each HPSA and for all activations and the status of the activations.

1.7.1.5.3.8. Alarm summary report that provides a historical report for, at least, all changes of status, including all troubles, equipment failure, power system trouble (including normal and emergency power), unsolicited messages, tamper/supervision of the enclosure for the HPSA electronics, amplifier status, last activation and synchronization error, operator log on and log off, and configurable reports for time-based events such as “report all troubles from 1/01/04 to 6/30/04.”

1.7.1.5.3.9. Communications logs in tabular format.

1.7.1.5.3.10. Screen displays of the customized Eglin AFB maps showing the general status of the speakers or remote equipment. This GUI shall provide for easy uploading of Eglin-specific plan changes and for interactive operation.

1.7.1.5.3.11. Global Positioning System (GPS) coordinates of HPSA and facilities provided with an individual building MNS.

1.7.1.5.3.12. Multiple levels of password protection, including levels for system operators, maintainers, supervisors, and military commanders, at a minimum. Must have the capability to allow access with one log-in account.

1.7.1.5.3.13. The ability to record and send digital messages to the HPSA via the primary and redundant communication link and to receive confirmation that the messages were received and stored at the HPSA. Each HPSA shall have the capability to use fixed, pre-recorded emergency messages that are physically installed in each HPSA (typically by installing an erasable programmable read-only memory (EPROM) or flash memory device).

1.7.1.5.3.14. The capability to deliver at least two essentially concurrent voice messages: one for threatened areas or buildings and one for adjacent areas or buildings. This includes the capability for two pre-recorded voice messages, or one live and one pre-recorded voice message.

1.7.1.5.3.15. The capability to target specific messages to any individual HPSA, zone of HPSAs, or to all areas on the Eglin installation.

1.7.1.5.3.16. Means for dynamic or “on-the-fly” configuration of zoning, with a minimum of 8 zones available.

1.7.1.5.3.17. Secure method for easily creating or modifying recorded messages.

1.7.1.5.3.18. The capability to store at least 60 minutes of pre-recorded messages.

1.7.1.5.3.19. Microphone for live voice announcements. Microphones will have a push-to-talk feature.

1.7.1.5.3.20. The capability to perform silent tests, including a test of the amplifiers, controllers, and sound drivers, and tests to verify that communications are operational.

1.7.1.5.3.21. The capability to control individual speaker zones of those HPSAs designated by the Command Post.

1.7.1.5.3.22. Programming. All activation codes must be programmable using provided Windows-based programming software (Windows 7 or recent release).

1.7.2. High Power Speaker Array (HPSA)

1.7.2.1 Arrangement in Zones. HPSAs shall be arranged into zones so that each zone can be individually controlled by the CCS.

1.7.2.2. Directional Characteristics. HPSAs shall be designed with directional characteristics that will minimize the distortion of voice signals by interface from other zones, and will minimize the transmission of voice, siren, or other sound signals into environmentally sensitive areas or off the Eglin installation.

1.7.2.3. Outdoor Areas. HPSAs shall be designed to maintain the intelligibility of voice signals within the zone at a level no less than 0.7 on the Common Intelligibility Scale (CIS) or 0.5 on the Speech Transmission Index (STI) measure in outdoor areas during normal weather conditions.

Intelligibility may be less than 0.7 CIS in areas of the zone if personnel can determine that a voice signal is being broadcast and they could walk less than 50 meters (m) (164 feet (ft)) to find a location in the zone with at least 0.7 CIS.

1.7.2.4. Occupational Noise Exposure. It is necessary to control the occupational noise exposure to personnel from the HPSA to comply with Federal regulations (Title 29, Code of Federal Regulations, Parts 1910.95 and 1926.52). Sound levels at any location where personnel may be located, including directly underneath the HPSA, shall not exceed 120 decibels (adjusted) (dBA) when measured on the A-scale of a standard sound level meter at slow response.

1.7.2.4.1. Speakers Attached to Buildings. Speakers attached to occupiable buildings shall be capable of using phase shifting and filtering to help eliminate unwanted “spillover” emissions and back-plane noise.

1.7.2.4.2. Measuring Noise in Buildings. Back-plane noise transmitted inside of occupiable buildings shall be no more than 15 dBA above ambient noise.

1.7.2.4.3. Deleted

1.7.2.5. HPSA Speaker Sites. Each HPSA site for each zone shall include a field-mounted local control unit, microprocessor, amplifier, standby batteries, charger, solar panels, power supply, radio, mounting brackets and loudspeaker assembly for pole or building mounting. Each HPSA site will have the capability to connect to commercial 110 to 240 VAC, 50-60 Hz power. At current speaker positions deemed acceptable to be used as a new HPSA site, AC power will be transferred from the current equipment to the new HPSA equipment.

1.7.2.5.1. Locations of Sites. Locations of the HPSA sites shall be verified and recorded with GPS coordinates. These locations shall be established prior to the installation of speaker array supporting structures as part of a site survey conducted jointly by the installing contractor and the 96 CS. The 96 Communications Squadron will approve all HPSA positions prior to installation.

1.7.2.5.2. Equipment Cabinets. All equipment for each HPSA speaker site shall be housed in modular, mountable cabinets suitable for the local environmental conditions. Outdoor equipment cabinets will meet National Electrical Manufacturers Association (NEMA) 4X (harsh environments) standards.

1.7.2.6. Surge Suppression. All external conductors (conductors passing outside of the HPSA equipment cabinet) shall be provided with surge suppression tested to Underwriters Laboratories, Inc. (UL) standards as specified by UFC 3-520-01.

1.7.2.7 HPSA Performance. The HPSA control units shall provide at least these components and features:

1.7.2.7.1. A digitally addressable controller.

1.7.2.7.2. The ability to receive and store messages via the primary (and redundant, if required) communication link with a confirmation signal sent back to the primary and redundant central control stations. Alternately, the DOD installation may authorize use of fixed, pre-recorded emergency messages that are physically installed in each HPSA (typically by installing an EPROM or flash memory device).

1.7.2.7.3. A charger/power supply that will accept alternating current (AC) input, backup electrical power generator input, battery input, and solar power cell input.

1.7.2.7.4. The capability of storing at least 60 minutes of pre-recorded messages.

1.7.2.7.5. The capability of providing a minimum of 7 standard tones. In addition, the systems shall have the capability to provide custom tones. Tones must be user programmable.

1.7.2.7.6. The ability to accept and play an auxiliary input from a digital recording device such as a compact disk (CD) player or Moving Picture Experts Group (MPEG) Layer 3 player.

1.7.2.7.7. An amplifier efficiency of not less than 90 percent. The amplifier shall have not more than 0.1 percent total harmonic distortion (THD). The amplifier frequency response shall be at least 200 hertz (Hz) to 10,000 Hz. There shall be no more than 2 percent THD at the speaker at 1000 Hz.

1.7.2.7.8. The capability for local control at HPSAs. Designated HPSAs shall be able to function independently of the central control station. Designated HPSAs shall be furnished complete with a local microphone and local controls. The local microphone shall be designed to prevent feedback at that particular microphone location.

1.7.2.7.9. A headphone output port to permit private listening of the system broadcast at each HPSA designated by the DOD installation for testing purposes.

1.7.2.7.10. A USB 2.0, 3.0, micro input port for connecting a laptop computer or digital device to make field changes.

1.7.2.7.11. A tamper switch that will signal the central control station that the HPSA enclosure door is open.

1.7.2.8. Temperature Rating. Speakers shall be able to operate between temperatures of -40 degrees Celsius (C) (-40 degrees Fahrenheit (F)) to +60 degrees C (+140 degrees F). Enclosures shall protect the HPSA control unit from external temperatures ranging from -40 degrees C (-40 degrees F) to +60 degrees C (+140 degrees F).

1.7.2.9. Battery Backup Power. Each HPSA site shall be equipped with backup batteries to supply power for a minimum of 72 hours of electrical supervision following the loss of normal charging power, followed by a total of 60 minutes of full load operation at the end of the supervisory period. The contractor will determine the appropriate battery to be used in the temperature range experienced at Eglin AFB. The batteries installed in the system must be readily available for local purchase on the open market and will not be special purpose-type batteries.

1.7.2.10. Connection to Portable Electrical Power Generator. Each HPSA site shall be capable of direct connection to a commercially available portable electrical power generator or a military-approved mobile electrical power (MEP) generator.

1.7.2.11. All HPSA positions will be equipped with lightning protection equipment, providing protection to the equipment cabinet, the HPSA and the associated antenna.

1.7.2.12. Elevated Supporting Structure

1.7.2.12.1. Required. An elevated supporting structure (e.g., pole, tower) shall be provided at each HPSA site other than those attached directly to a building.

1.7.2.12.2. Structural Loads, Wind and Seismic Design. The supporting structure shall be designed for the structural loads listed in UFC 3-310-01, except that the design wind speed shall be not less than 100 miles per hour (mph) (161 kilometers per hour (km/h), 86.8 knots). The supporting structure shall be sized to accommodate the static and dynamic loads produced by the sound systems and all attachments.

1.7.2.12.3. Mounting Height. The HPSA shall be attached to the elevated supporting structure.

The minimum mounting height of the speakers shall be based on the rated output of the speakers and shall prevent hearing damage to anyone directly below the speakers. Do not exceed noise exposure limits as specified in paragraph 1.6.2.4. The height shall not be less than 9 m (30 ft) or greater than 18 m (60 ft) above ground level. Ensure that the location and height of any new HPSA supporting structures do not interfere with aircraft flight operations. Currently, no speaker structure requires installation of obstruction lights.

1.7.2.12.4. Mounting of Cabinets. HPSA equipment cabinets shall be mounted on the elevated supporting structure with the bottom of the enclosure no less than 3 feet above ground level. The equipment cabinet and power boxes must be capable of being locked shut. Each installed cabinet will include a locking tumbler and key.

1.7.2.13. HPSA attached to Buildings

1.7.2.13.1. Mounting Height. The HPSA shall be mounted at a minimum mounting height that is based on the rated output of the HPSA and shall prevent hearing damage to anyone directly below the speakers. Do not exceed noise exposure limits as specified in paragraph 1.6.2.4.

1.7.2.13.2. Structural Loads, Wind and Seismic Design. The mounting of the HPSA shall be designed for the structural loads listed in UFC 3-310-01, except that the design wind speed shall be not less than 100 mph (161 km/h, 86.8 knots). The mounting shall be sized to accommodate the static and dynamic loads produced by the sound systems and all attachments.

1.7.2.13.3. Sound into Building. If attached to an occupiable building, the HPSA shall not permit unacceptable levels of sound into the building. (See paragraph 1.6.2.4.2.)

1.7.2.13.4. Noise Exposure under HPSA. Do not exceed the OSHA occupational noise exposure limits specified in paragraph 1.6.2.4.

1.7.3. COMMUNICATIONS LINKS

1.7.3.1. Primary Communications Link. The primary communications shall use radio frequency-type systems that comply with National Telecommunications and Information Administration (NTIA) requirements. The system will operate on an assigned, fixed ultra high (UHF) frequency. The frequency will be provided to the contractor upon award of contract. The systems shall be designed to minimize the potential for interference, jamming, eavesdropping, and spoofing.

1.7.3.1.1. Licensed Radio Frequency Systems. An approved DD Form 1494 for the system is required prior to operation. The system will employ the Association of Public-Safety Communications Officials (APCO) Standard 25.

1.7.3.2. Off-the-Shelf Equipment. Communications equipment furnished as part of the wide area MNS shall be commercial off-the-shelf (COTS). All programming codes or passwords required to access, update, modify, and maintain the communications equipment shall be provided to the 96th Communications Squadron no later than the date of final system acceptance.

1.7.3.3. Supervision. Full system supervision shall be provided. Notification of system alarm, supervisory, and trouble signals shall be provided to the central control stations within a time period not to exceed 200 seconds.

1.7.3.4. Diagnostics. The communications systems shall provide self-test and diagnostics capabilities. Local diagnostics information shall be transmitted to the central control stations.

1.7.3.5. Interfaces with Other Systems. The communications systems shall be capable of interfacing with the AtHoc system, existing fire alarm systems, existing PA systems, and existing telephone dialing systems on the DOD installation. The communications systems shall be designed with an established protocol that is provided to the DOD installation to allow existing and future individual building MNS from other manufacturers to interface with the wide area MNS. The wide area MNS manufacturer shall provide a standard interface method (such as an audio line-level output and multiple relay contacts) or supply the necessary digital communication protocols to permit the DOD installation to select more than one manufacturer of individual building MNS.

1.7.3.5.1. The MNS will have the capability to interface with a Nortel (Avaya) MSL-100 XA- Core 9.1 telephone switch and the Avaya AS-5300 Core 3.

1.7.3.5.2. The MNS will have the capability to interface with a MONACO Enterprises D-21M alarm panel.

1.7.3.5.3. The MNS will have the capability to interface with the Navy Alert IP integration module.

1.7.3.5.4. The MNS will be capable of controlling 8 contact closures and a “live voice” output.

Seven contact closures for in-building MNS messages and one for “live voice” input.

1.8. Installation

1.8.1. The minimum coverage area will be Main Base Eglin, Eglin Military Housing Area, the Munitions Storage Area and the 33rd Fighter Wing area on Eglin AFB.

1.8.1.1 Under a separate CLIN, for the Army Ranger Camp, the minimum coverage area will be the operational area of the base and the Military Housing area.

1.8.1.2. Under a separate CLIN, for Site C-6, the minimum coverage area will be the operational area of the site.

1.8.2. The control equipment will be powered with commercial AC power.

1.8.3. The fixed siren/speaker system positions will be installed either on existing poles, existing real property facilities, or mounted on contractor-provided poles, where feasible.

1.8.4. The radio and high power speaker array locations shall be powered by commercial AC power with a battery and solar cell backup capability.

1.8.5. The MNS will utilize radios to communicate between the CCS and the HPSAs. The system will be operated via radio frequency keying (activation) using land mobile radios.

1.8.6. The MNS will be include the pre-recorded messages and music (i.e. National Anthem, Taps, etc). Pre-recorded messages and music are listed in Appendix A.

1.8.7. The MNS should be scalable and have the capacity for growth in the future, to include integration of mobile/transportable siren/speaker systems.

1.9. Tasks

1.9.1. Conduct a site survey of main base Eglin, the munitions storage area, the 33 FW area and military family housing to determine the number of HPSAs needed and the optimum placement of HPSAs in order to attain base wide coverage of the MNS and minimize spill over to local community residential areas. The number of HPSAs will not exceed the number of speaker positions currently employed on the existing system. Where possible, the contractor will use existing speaker and pole locations, to the maximum extent possible. The 96 Communications Squadron will approve all HPSA positions prior to installation. The current MNS speaker positions are identified in Figure 1-3.

Figure 1-3. Current MNS Speaker Locations

1.9.2. Design an outdoor mass notification coverage area plan capable of providing outdoor mass notification to Main Base Eglin, Eglin Military Family Housing, the Munitions Storage area and the 33rd Fighter Wing area. The area on main base Eglin to be covered by the MNS is depicted in Figure 1-4.

Figure 1-4. Main Base Eglin Coverage Areas

1.9.3. Devise a cut-over plan to install and integrate the new MNS. The contractor will assess feasibility of keeping current system operational during installation of new system. The plan will describe how the contractor intends to ensure that the current outdoor mass notification is operational to the maximum extent practical throughout the installation of the new system and until the new system is accepted and placed on line.

1.9.4. Install mass notification system at locations/positions selected by the 96 CS based on contractor recommendations. Locations of HPSA will be determined by the contractor’s site survey, analysis of coverage area and recommendation of HPSA placement in order to attain optimum coverage in the affected areas.

1.9.5. Contractor will provide the capability to connect the CCS at the Eglin Command Post with the remote CCSs. The CCS at the command post will not connect to the remote CCSs.

1.9.6. Integrate the MNS with other peripheral systems (i.e. AdHoc, Navy Alert, indoor MNSs).1.9.7. Test outdoor MNS. Resolve any deficiencies in operation.

1.9.8. Remove currently installed mass notification system to facilitate installation of new system. Removed equipment will be returned to the PWCS facility at building 1429.

1.9.9. Provide training on the system to Command Post and Radio Maintenance personnel on operations as well as first level maintenance.

1.10. Contractor Requirements

1.10.1. The contractor will be required to coordinate and work with other contractors and base agencies to facilitate installation of the MNS equipment at various locations on Eglin Air Force Base.

1.10.2. The contractor is responsible for all quality assurance in execution of work performed and is responsible for meeting delivery schedule.

1.10.3. Contractor shall ensure no debris or equipment remains in the work area upon completion of work.

1.10.4. Installation Access/Security Requirements

1.10.4.1. Security Requirements: All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the Government installation, shall abide by all security regulations of the installation. The contractor shall sign an agreement stipulating the security requirements of this contract.

1.10.4.2. Physical Security: The contractor shall be responsible for safeguarding all Government property and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured. The government shall not be held liable for contractor owned supplies and equipment stored at the work site that is lost, stolen or damaged.

1.10.4.3. Security Reporting Requirements: Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

1.11. WARRANTY

1.11.1. Warranty Plan. The contractor will provide a warranty plan specifically explaining, in detail, the equipment , services, and labor covered under the warranty. The warranty plan will provide details on the coverage period, the extent of the warranty, and the procedures for exercising the warranty. Additionally, the contractor will provide the name of the company, technician and contact numbers for individuals providing warranty support.

1.11.2. Equipment Warranty. The manufacturer of the MNS equipment will provide a minimum one year manufacturer’s warranty on the operability and function of the equipment items that make up the MNS. The warranty period shall start from the date of system acceptance.

1.11.3.. Installation Warranty. The Contractor shall install the equipment in a manner that shall not void the manufacture warranty. In addition to any manufacturer’s equipment warranty the installation contractor shall provide a 1-year warranty on all labor and system installation.

1.12. PROJECT CONDITIONS: All deliveries shall be coordinated through the 96 CS/SCX and the 96th Security Force Squadron as appropriate.

1.13. INSTALLATION:

1.13.1. The contractor shall complete all efforts in accordance with this SOW within 180-days after award.

1.13.2. The contractor shall be responsible for verification of site dimensions and conditions.

Discrepancies shall be noted prior to the beginning of the installation.

1.13.3. The Contractor shall provide a workforce experienced in installation of the required items and capable of meeting the contract requirements. The contractor shall provide installation workforce experience and qualification information upon request by the contracting officer.

1.13.4. All items and accessories are to be installed level, firm, square and with proper alignment.

1.13.5. The Contractor shall clean, polish, and inspect all installed items and accessories for proper installation and ensure they are free of defects. If damaged, contractor is responsible for replacement at no additional cost to the government.

1.13.6. Upon completion of installation, the Contractor shall leave the project site in a neat and clean condition.

1.14. Removal

1.14.1. The contractor will remove the currently installed system as part of the installation of the new equipment at each speaker position.

1.14.2. The removed equipment will be delivered to building 1429, Eglin AFB.

Chapter 2 Implementation

2.1 Schedule. The contractor shall provide a firm-fixed price proposal to design, furnish, stage, install and test the Eglin Air Force Base mass notification system. The final system acceptance and all related documentation shall be completed no later than 180 days after award.

The contractor shall provide a detailed working schedule in MS Word/Excel/Project format which includes all contracted activities, e.g. IA activities and network connectivity. The schedule shall identify all critical milestones and deliverables for the final design, integration, installation, and testing of the system. The milestones shall be described with reference to days after contract award. The schedule shall be updated monthly or as required with the first submission submitted two (2) weeks prior to the Initial Kick-off meeting. The schedule shall include at a minimum, but is not limited to:

2.1.1. Critical Design Review

2.1.2. System staging and system test

2.1.3. Site preparation/development activities

2.1.4. System installation and optimization

2.1.5. All IA activities necessary to meet DoD and Air Force requirements and comply with DIACAP (DoD Information Assurance Certification and Accreditation Process) as a part of the MNS system implementation.

2.1.6. Final system acceptance testing

2.1.7. Training

2.1.8. 30 Day Burn In Operational Test Period

2.1.9. After award, the vendor Program Manager will maintain the Program Schedule and as a minimum, will review the updated schedule with the 96 CS Project Manager no later than the 10th day of each month. In addition, the vendor Program Manager will provide a weekly project status report to the 96 CS Project Manager.

2.2 Critical Design Review. The vendor will conduct a Design Review as soon as possible, after contract award. The purpose of this meeting will be to:

• Identify and explain work conditions and requirements for the vendor

• Establish procedures for communication and installation updates

• Document and discuss specific installation criteria

• Explanation and clarification of contract procedures for the customer and the vendor

• Define in writing a system cutover plan

• Define in writing all project timelines

• Define in writing all vendor and Base responsibilities (PSA)

2.3 Program Management. Program Management shall be provided throughout the design and implementation of the system. The contractor shall describe their established Program Management service offerings in support of the program. At a minimum, the services shall include:

2.3.1. Serve as Eglin AFB interface focal-point

2.3.2. Coordinate Eglin AFB activity

2.3.3. Update Eglin AFB on project status

2.3.4. Assign and Control Resources

2.3.5. Design planning

2.3.6. Develop and manage system milestones and schedules

2.3.7. Track order

2.3.8. Perform equipment inventory/reconciliation

2.3.9. Management of all system integration activities and site preparation/development activities

2.3.10. Reconcile issues and mitigate risks

2.3.11. Supervise field installation

2.3.12. Coordinate system optimization through final acceptance

2.3.13. Acceptance testing

2.3.14. System optimization

2.3.15. Migration and cutover planning

2.4 System Engineering. Systems engineering services shall be provided from the preliminary system design through the completion of system implementation, security evaluation and testing. The contractor shall describe the established Systems Engineering services offered in support of the program. The services shall include, but may not be limited to:

2.4.1. System design

2.4.2. System architecture development

2.4.3. Coverage design

2.4.4. Acceptance testing (to include coverage testing)

2.4.5. Final (as-built) system documentation

2.5. Site Preparation/Development. The MNS speaker locations may require site preparation to accept the equipment. The contractor will complete all site preparation specific to the equipment installation. The contractor will notify the 96 CS Project Manager of any site preparation required to be completed by Eglin AFB. Site preparation should adhere to industry standards

2.6. Equipment Installation. The contractor shall install the equipment proposed. Equipment installation should adhere to communications industry standards. The contractor shall indicate and describe to which standard their installation practices adhere. The contractor shall provide diagrams, labeling, and system layouts, and document any changes to the planned system installation and any issues that occur, along with their resolution.

2.7. Testing. The contractor shall perform a system test that satisfies the system acceptance test plan submitted to Eglin Air Force Base personnel for approval. The system test shall include operational test, silent test, pre-recorded messages. The contractor shall document in detail any issues that occur during the system test and their resolution.

2.8. Integration. Following the successful completion of the acceptance testing of the new system, the contractor will integrate the MNS into the consoles in the Eglin Command Post.

2.9. System Acceptance. The contractor shall provide an Acceptance Test Plan (ATP) for the system. System acceptance test shall include:

2.9.1. Operational testing of the features and functions described in this SOW.

2.9.2. Audible test of all pre-recorded messages, at all positions.

2.9.3. All equipment installed by the prime contractor or its subcontractors.

2.9.4. Failover testing of generator and UPS.

3. INFORMATION ASSURANCE REQUIREMENTS

3.1. Information Assurance System Requirements. The MNS system shall extend and support IA requirements necessary to meet DoD and Air Force IA requirements and comply with

DIACAP.

3.2. IA Certification and Accreditation Support. The contractor shall provide system administration, access, and engineering support to the IA certification team during the IA certification activities until the IA certification is complete. Government IA certification team shall ensure system is properly classified by submitting a Certification and Accreditation (C&A) package to Air Force Network Integration Center.

4. LOGISTICS REQUIREMENT

4.1 Spares. The contractor shall identify spares required to be on hand at Eglin to maintain the MNS operational should a failure occur. The contractor shall provide a full complement of spare infrastructure equipment for critical system components. The spare equipment will be to ensure that repairs are performed as expeditiously as possible in accordance with the manufacturer’s maintenance response or system restoral plan. All spares are to be priced separately as optional items.

4.2. Technology Refreshment. The contractor shall offer a software support agreement that makes the latest software updates and releases available to Eglin Air Force Base during the warranty period. This offering must cover all infrastructure and portable radios. Software updates/support will be procured as a separate contract/requirement upon completion of warranty/when need/requirement arises. The contractor shall describe their technology refreshment process.

4.3. Training. The contractor shall provide on-site training for system operator training, system management training, system maintenance training. The contractor shall also describe its established training programs in support of this project. This training shall not be separately priced (NSP).

5. LIFECYCLE SERVICE REQUIREMENTS

5.1. Lifecycle System Management and Maintenance.

5.1.1. After system acceptance, the contractor shall be responsible to provide technical support, engineering support and logistics support to the on-site maintenance activity for all maintenance, troubleshooting and repair actions, equipment repairs/replacement and maintenance, as required, during the warranty period. The contractor capabilities and the services provided must meet the requirements listed in the following sections.

5.2. System Maintenance Service Requirements

5.2.1. Infrastructure.

5.2.1.1. As part of the warranty, to ensure continuity in support, the contractor will have personnel in close proximity to allow a response within specified time frames, or utilize a local manufacturer’s authorized repair agent.

5.2.1.2. In the event of major system failure, the contractor shall support a response within two hours after notification by Eglin AFB and restore the system within 24 hours. In their proposal, the contractor shall define their criteria for major system failure.

5.2.1.3. In the event of minor system failure, or a non emergency issue, the contractor shall support a response within 24 hours during standard business days after notification by Eglin AFB. In their proposal, the contractor shall define their criteria for minor system failure.

5.3. On-Site Fixed Equipment Response and Repair. The contractor will cover replacement and repair of MNS equipment at Eglin AFB locations during the warranty period. To the maximum extent possible, the contractor will have personnel available to respond to outages and warranty work, or utilize a local manufacturer’s certified repair activity to perform warranty work on the system. Personnel responding and conducting the work must be fully qualified to service, maintain, and install equipment according the standards established by the equipment manufacturer. Maintenance personnel will require clearance and approval for entry onto Eglin

AFB.

5.4. Preventive Maintenance Inspection. The contractor shall provide a recommended preventive maintenance schedule, preventive maintenance inspections, and operational test and alignment procedures on the Eglin AFB infrastructure or fixed network equipment to ensure the equipment maintains original manufacturer’s specifications.

5.5. Maintenance Support. During the warranty period, the manufacturer is to provide a contact number for qualified field personnel and must explain their documented process for prioritizing, escalating and assigning service calls.

5.5.1 System Periodic Inspection. The manufacturer will conduct a thorough operational and functional inspection of the system at the 6-month and 11-month points from system acceptance to determine the health of the system. Findings of the inspection will be provided to the PWCS office. Deficiencies and equipment failures will be corrected prior to the expiration of the manufacturer’s warranty.

5.6. Access to Technical and Manufacturing Resources. The manufacturer’s technical support staff shall have direct access to the manufacturer’s system, software, and product engineering staff to supplement its problem solving capabilities in instances of unusual or complex problems.

5.7. Repair Parts Availability. Repair operations should have direct access to manufacturer’s parts to reduce the risk of component shortages. Parts/equipment used in the repair of the system by the contractor or their authorized repair activity will be original equipment manufacturers (OEM) parts.

5.7.1. Parts and manufacturer support will be available for the lifecycle of the system, for at least ten years.

5.7.2. Software must be supported throughout the lifecycle of the system.

5.7.3. The manufacturer will provide unfettered software access/licenses, with no restrictions to software and no proprietary software restrictions.

6. GENERAL SUPPORT REQUIREMENTS

6.1. Repair Qualifications. Personnel hired by the contractor to perform warranty work must be fully qualified to service, maintain, and install (if necessary) in a professional manner according the standards established by the equipment manufacturer and in accordance with the requirements of Eglin AFB.

6.2. Regular Business Hours Help Line. During the warranty period, the contractor will provide access to a toll-free telephone trouble call functionduring regular business hours, Monday through Friday, 8 a.m. – 4 p.m. CST, for technical support, technical questions, customer satisfaction issues, and user support questions relating to equipment features, functions, and software applications for radio communications.

6.3. 800 Hot Line. During the warranty period, the contractor must provide technical assistance 24 hours per day, 7 days per week, and 365 days a year. The line will be manned with system support engineers and technical consultants able to troubleshoot issues that exist within the infrastructure.

6.4. Resource Locations. The contractor must have technical resources and qualified, authorized technicians located the proximity to Eglin AFB to so as to respond to system trouble calls within two hours from time of notification.

6.5. Test Equipment. The contractor will have sufficient appropriate test equipment to ensure swift and effective adjustment and repair of the MNS. Test equipment must meet all requirements of the FCC, manufacturer’s recommendations, and must be available for inspection by Eglin AFB.

7. SYSTEM MANAGEMENT SERVICE REQUIREMENTS

7.1. Configuration Management. The contractor shall supply a computerized program capable of being downloaded to a compact disc (CD) or a digital versatile disc (DVD), that will document the system from start to finish utilizing a user-friendly manipulative program. At a minimum, the information contained will consist of the following: engineering drawings; system block diagrams, manufacturer’s specifications; model and serial number of installed equipment;

software and versions within the system; jumper and switch settings; a narrative of the system and how it works (i.e. block diagram); pictures of the speaker sites, room layout and equipment installed. The contractor will use this documented CD/DVD information to review, analyze, change, and document the hardware and software system configurations. The contractor will update the system configuration information at the end of the warranty period.

7.2. Contractor (third party) Management. The contractor shall provide a single point of accountability for the management of goods and services provided by external third party suppliers required to meet the operational requirements of the MNS system. The contractor shall review third party contracts for quality standards, compliance, and procedures. The contractor shall monitor third party service level requirements, assist Eglin AFB with third party contractor selection, and process warranty or service claims pertaining to third party services.

8. DELIVERABLES.

8.1. The contractor shall provide adequate documentation in support of the final system design and implementation plans. The contractor shall supply system manuals and equipment manuals.

At a minimum, the documentation provided shall include the following:

8.1.1. System component user manuals

8.1.2. System component service manuals

8.1.3. Training materials

8.1.4. System manual to include:

8.1.4.1. System block diagram(s)

8.1.4.2. System “as-built” system documentation

8.1.4.3. System programming documentation

8.1.4.4. Speaker coverage predictions

8.1.4.5. System architecture description

8.1.4.6. System acceptance test plan and report

8.1.5.. Software licenses

8.1.6. Software documentation

8.1.7. A complete password list (including all root passwords)

8.1.8. Information Assurance documentation

8.1.9. Network logical diagrams

Appendix A

Pre-Recorded Messages

1. Cancel

2. Alarm Green No MOPP

3. Alarm Yellow MOPP

4. Alarm Red No MOPP

5. Alarm Red MOPP

6. Alarm Red Gnd No MOPP

7. Alarm Red Gnd MOPP

8. Alarm Black No Mopp

9. Alarm Black MOPP

10. FPCON

11. DCG Recall

12. Base Wide Recall

13. Tornado Warning

14. Severe Thunderstorm

15. Lightning Warning

16. High Winds

17. All Clear

18. Hurricane

19. Sound Test Start

20. Sound Test End

21. Reveille / Colors

22. TAR Test

23. National Anthem

24. Taps

25. PA

26. Silent Test

27. Reveille

28. Retreat

29. Steady Siren 5 Seconds

30. Steady Siren 4 Minutes

31. Retreat National Anthem

32. Lighting within five nautical miles of Eglin Air Force Base has terminated

33. Tornado warning for Eglin Air Force Base has terminated

34. High Winds for Eglin Air Force Base has terminated

35. This is the Command Post with a test of the giant voice system; I say again, this is the Command Post with a test of the giant voice system. Command Post, out.

Appendix B

1.1. Bid Option Number One. Install one CCS and one HPSA at Camp Rudder, Ranger Camp.

1.2. Remove currently installed CCS and speaker position.

1.3. The MNS will be installed to the same specifications specified in paragraphs 1.4 through 9 of this statement of work.

Appendix C

1.1. Bid Option Number Two. Install one CCS and two HPSAs at Site C-6, 20th Space Control Squadron.

1.2. Remove currently installed CCS and speaker position.

1.3 The contractor will conduct a site survey of Site C-6 to determine optimum location for the tow HPSAs.

1.4. The MNS will be installed to the same specifications specified in paragraphs 1.4 through 9 of this statement of work.

Appendix D (Revised per Amendment 0007)

Position Number Location AC Power

N Latitude W Longitude

2 33rd Flightline Area 30 28 58.862 86 33 16.773 Yes 3 Perimeter Rd -- Munitions Storage Area 30 29 35.061 86 31 15.958 No 4 Building 614, Biscayne Rd & Seventh St (Supply Area) 30 28 48.203 86 29 46.221 Yes 5 Building 10800 Housing Office, Hatchee Rd & Memorial 30 27 37.949 86 32 41.694 No 6 Housing Hidden Oak Terrace 30 27…