Attachment 1 - Performance Work Statement 8Sep Amend 1.docx

Peterson SFB Performance Work Statement (PWS) Fire Alarm Systems Maintenance 14 July 2023

SECTION 1

1. DESCRIPTION OF SERVICES: The Contractor shall furnish labor and material necessary to perform technical support, testing, repairs, troubleshooting, upgrades, and training in support of Edwards Fireworks fire alarm systems platform and EST building control panels including system hardware, firmware, and software in accordance with (IAW) this Performance Work Statement (PWS) at Peterson Space Force Base (SFB). Peterson SFB Fire Alarms System is a standalone system network.

1.1 SCOPE OF WORK:

1.1.1. On-Site service and Technical support: Contract shall include, at a minimum 384 hours per year of scheduled visits of an Edwards certified partner Fire Alarm Technician. The Contracting Officer Representative (COR) or (shop designee) will provide tasks for technician to be accomplished. System parts and software costs shall be identified and itemized separately by Contractor. Technical Support can include a variety of work described in the following paragraphs.

1.1.1.1 Hardware Support Tasks: Contractor shall troubleshoot and repair identified hardware problems. Items suspected of being faulty may be repaired or replaced at the customer’s option to restore system integrity.

1.1.1.2 Software Support Tasks: During site visits or on-site service calls, the Contractor may be tasked with a variety of programming or software maintenance tasks. Typical activities include troubleshooting, user issues, programming adjustments and other routine maintenance tasks. No USB Devices are allowed. CDs will be scanned by prior to uploading on Government computer. No wireless, remote monitoring or Infrared IR is authorized within Peterson SFB.

1.1.1.3. Software/Firmware Updates: Contractor will inform the COR (and/or shop designee) of all applicable software/firmware updates to the systems within its functional capabilities. Software/firmware upgrades to the system will be installed and tested, if approved by the COR. New versions of software shall be offered at preferred discount rates.

1.1.1.4. Operator Training: As part of this agreement, Contractor will provide on-site and informal training as requested by the COR (or shop designee).

1.1.1.5. System Performance Reviews: In addition to performing the Technical Support tasks described herein, Contractor will be available for system consultation, troubleshooting, graphics modification, programming changes, etc.

1.1.1.6 Required Government Approval: Total costs of parts per service call SHALL NOT EXCEED $1,000.00 PER SERVICE CALL WITHOUT PRIOR GOVERNMENT APPROVAL. If additional time is needed to complete a job when nearing the $1,000.00, call the COR for written approval. When parts for any service call is expected to exceed $1,000.00, the Contractor shall provide to the COR, via e-mail, a proposal to complete the entire call; including all parts and labor within (2) workdays after the initial service call for routine service call. For any individual material item exceeding $2,500.00 in cost, the Contractor shall provide a quote to the COR and Contracting Officer (CO) for written approval. To ensure the Government receives the most cost effective price on materials over $2,500.00, the Contractor shall provide documentation that the Contractor has selected the best price for the item(s). This documentation may be three (3) quotes of same or similar item(s), and any discounts given the Government. If only one manufacturer provides the material, the Contractor shall provide a copy of the actual invoice for the material or any documentation supporting a reasonable price from published or catalog prices. Material over $2,500.00 will need to be determined fair and reasonable by the CO prior to completing the work. Upon Government approval and notification, the Contractor shall commence repair work. Invoices will state repair work performed with itemized listing of labor and parts by facility and service call number.

1.1.2. On-Site Documentation: Contractor will document each on-site service call and furnish the COR with a copy showing time, date, technician, and a brief description of the activity along with recommendations (if any).

1.1.3. Contract Service and Logistical Support: Contractor will submit to the COR electronically a monthly report detailing all activity charged to the contract during the month including labor hours, parts, technician and date of service by the fifth day of each month. Contractor shall submit one invoice for materials per month in Wide Area Work Flow (WAWF) to include all work completed during that month.

1.1.4 Standard Equipment Requirements: All hardware and software of the approved type supplied for the installation should be compatible with the existing system.

SECTION II

2. SERVICE SUMMARY: The Service Summary is a list of performance objectives and performance thresholds that represents the minimum acceptable level of performance. The performance objectives and thresholds will be regularly verified by the COR and the Fire Emergency Personnel. Each performance objective represents a significant task as identified by the Government at the time of contract award. These performance objectives and performance thresholds represent only the significant task of this contract and do not excuse the Contractor from performance of other responsibilities identified in this PWS. Additionally, performance objectives may be added or deleted and performance thresholds raised or lowered during the course of the contract.

Para Performance Threshold

Defect – A service that does not meet the requirements of the PWS.

SECTION III

3. GOVERNMENT-FURNISHED PROPERTY AND SERVICES. The Government will provide utilities (water and electricity) and emergency fire and security police response.

SECTION IV

4. GENERAL INFORMATION

4.1. Hours of Operation: Services will be delivered during the hours of 7:00 A.M. – 3:30 P.M., Monday through Friday. Services that require after hours work and/or urgent call services or inspections will be pre-coordinated and scheduled with the COR.

The Contractor is not required to provide service on the following days:

Independence Day (July)

4.2. Green Procurement: Peterson SFB promotes and prefers to acquire U.S. Environmental Protection Agency (EPA) list of EPA-design products at www.epa.gov/ Comprehensive Procurement Guideline (CPG) program is part of the U.S. Environmental Protection Agency (EPA) continuing effort to promote the use of materials recovered from solid waste. Buying recycled-content products ensures that the materials collected in recycling programs will be used again for the manufacture of new products. Peterson SFB prefers to acquire products that contain recycled-content, bio-based, energy efficient and low volatile organic compounds. Contractor is responsible for compliance with federal and state environmental laws and regulations applicable to work (CFR 40).

Contractor Qualification/Experience: Contractor shall be an Edwards Certified Partner and provide employees with five (5) years of experience installing and maintaining EST/ Fireworks systems. Contractor shall have a NICET Level III technician providing onsite oversight to work.

All Contractors shall be certified IAW AFMAN 17- 1303 Paragraph 3.2.12.2. IAW AFMAN 17-1303 Paragraph 3.4.3 the AF 8570 Program will not fund cybersecurity training, maintenance fees, or exam vouchers. IAW DoD 8570.01-M, Paragraph C2.1.4 and Table AP3.T1, Contractors performing administrator and server level work are required to possess an IAT Level II certification (ex. Sec +). All network users will complete and sign a Privileged User Agreement System Authorization Access Request Form and annual DoD Cyber Awareness training certificate. Contractors shall be certified no later than 30 days after contract award. All new employees shall be certified within 30 days of the first day of contract work in accordance with DoD 8570.01-M, Paragraph C2.3.9. Contractor personnel who fail to maintain active (i.e., in good standing) certification(s), or renew certifications upon expiration, will not be allowed an unsupervised privileged account in accordance with DoD 8570.01-M, Paragraph C3.2.4.6.

Contractor Employees: Do not employ persons for work on this contract if such employee is identified to the Contractor, by the CO, as a potential threat to the health, safety, security or operational mission of the installation and its population. Contractor is responsible for meeting safety and occupational health regulations required by federal and state law.

4.2.1. Contractor Appearance: Present a neat appearance and be easily recognized as Contractor employees. Identification of all employees may be accomplished by wearing a company badge or by Contractor-provided distinctive clothing bearing the name of the Contractor. A Government-issued identification badge will be worn visibly at all times.

4.3. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract through on-site inspections and customer complaints. Fire inspectors will routinely perform quality checks during their scheduled and unscheduled building inspections.

4.4. Security Requirements:

4.4.1. Security Policies and Procedures: Comply with all Peterson SFB security requirements imposed by the local installation commander at all times while on the premises to include not using cell phones while operating a vehicle on Base. Obtain necessary badges(s) required for access to Peterson SFB.

4.4.2. Badge Request: Send a letter to the Contracting Office on company stationery, which will include address, telephone number, and contract number, listing full names of employee(s), with their social security number, date of birth and place of birth, who require access to Peterson SFB. After approval by Security Forces, this letter will be on file for 30 days and then discarded. Thereafter, anytime a badge is requested for a new employee, an updated employee list will accompany a request letter by the Contractor to the contracting office.

4.5. Safety on Air Force Installations: In accordance with (IAW) Air Force Instruction (AFI) 91-207 “USAF Traffic Safety Program”, Chapter 3, the following are mandatory policies for each individual, while on all Air Force (AF) Installations.

4.5.1. Vehicle operators on an AF installation and operators of Government owned, leased, or rented vehicles, on or off an AF installation, shall not use cell phones while the vehicle is in operation, except when using a hands-free device or hands-free operating mode. When possible, vehicle operators should pull over and place the vehicle in park before using any cell phone.

4.5.2. Land Mobile Radios (LMR) are primarily listening devices and are not restricted. Cell phones and other devices, used only in push-to-talk (walkie-talkie, direct connection) mode are considered LMR if required and issued for the performance of official duties.

4.6. WARRANTY: Contractor shall warranty new work completed for a standard one year for parts and labor.

4.7. Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander: According to Department of Defense Instruction (DODI) 3020.37, it is determined that all services to be performed under this contract are essential for performance during crisis unless otherwise directed by an authorized Government representative.

SECTION V

5. APPENDICES:

5.1. APPENDIX A - Estimated Workload

APPENDIX A ESTIMATED WORKLOAD

Line Item 1, On-Site Service and Technical Support: Technician shall include, at a minimum, 382 hours per year or 32 hours per month of scheduled visits on a routine basis.

Normal working hours are defined as 7:00 A.M. to 3:30 P.M. Monday through Friday inclusive, excluding Holidays.

Line Item 2, Parts: Contractor will provide parts breakdown of scheduled work. Parts will be priced at cost. (Quote from vendor for proof) Invoice of actual costs (including shipping, if applicable) required for reimbursement and shall be in accordance with FAR 52.212-4 Alternative 1. No additional costs, fees, taxes, markups, etc. will be added. Shipping costs may be added if not locally available, but must provide invoice with shipping from the vendor.

Line Item 3, Fire Alarm System upgrade: Upgrades will be negotiated separately and contingent on availability of funds.